Operations Report

Neal J. Couture, CPCMExecutive DirectorBoard of Directors MeetingDenver, ColoradoJuly 12, 2009

Action Items from April 2009 BOD Meeting1. Publish an article in CM magazine regarding the NCMA Board of

Directors election process, the results, and the lessons learned.Assigned to: Couture Status: September 2009 edition

2. Develop and implement a communication plan to the Chapters explaining that distribution of FY 2009 and FY 2010 rebates would not occur. Plan to include details on a grant program for chapters in need of the $1,000.00 chapter rebate. Assigned to: Chapter Development Committee Status: Pending BOD approval of proposals to eliminate rebates and adopt grants program.

3. Request legal opinion to confirm if decision to eliminate rebates was allowable per Article V of the Association’s By-laws.Assigned to: Couture Status: Complete

4. Review the chapter rebate process and make a recommendation for final resolution of the matter at the July 2009 meeting.Assigned to: Chapter Development Committee Status: Complete

Certification Program

• Oversight plan:– Monthly written report to Executive committee.– Transactions, customer feedback, issues.– After 6 months, EC will determine whether additional

oversight is necessary.

CMBOK Project

•Kickoff meeting April 14, 2009.•Working groups being appointed and trained,

research starts in July.

Annual Operating Plan Overview

Annual Operating Plan 2009-2010

Membership1. Develop and propose to BOD a membership

restructure plan.2. Survey dropped members monthly, establish metric

tracking % drop due to dissatisfaction. 3. Maintain average 18,500 members per month.4. Recruit 4,400 new members.5. Expand complimentary subscription program.6. Survey retired and student members to identify special

needs.7. Review and assess all group membership agreements.

Annual Operating Plan 2009-2010Education

1. E-courses:• Expand e-course portfolio by 15 courses, by incorporating

audio-seminar recorded content.• Develop and implement instructor-facilitated, web-based

certification preparation courses for each exam.

2. NES program:• Implement “Risk Management” NES. • Conduct 50 NES seminars.• Develop NES for release in September 2010.

3. Conduct CMLDP program.4. Conduct 24 audio-seminars, with 66 sites/seminar average.5. Conduct 4 CoPs virtual conferences.6. Revise and publish certification preparation manuals.

Annual Operating Plan 2009-2010

Certification1. Assess exam performance for each exam through

September, and revise as necessary.2. Validate exam questions against CMBOK 3.0 and

preparatory materials.

Annual Operating Plan 2009-2010

Standards1. Publish CMBOK 3.0.2. Publish CM2 Competency Models for the CM

profession.3. Publish Organizational Alignment study.

Annual Operating Plan 2009-2010

Meetings1. Conduct ADC2009 in Denver in July 2009.2. Conduct Academic Conference – virtual – in August 2009.3. Conduct GCMC2009 in Bethesda in November 2009.4. Conduct ADC2010 in San Diego in March 2010.5. Implement World Congress 2010 plan, for conduct in July

2010 in Ft. Lauderdale.6. Conduct Career Fair at GCMC2009 in November in

Bethesda.7. Obtain trade association sponsorship for 2011 events.8. Execute facility contracts for all conferences through June

2012.9. Research and test VTC for conference sessions. Assess

results and, if desired, develop plan for VTC adoption in future conferences.

Annual Operating Plan 2009-2010

Publications1. Publish Contract Management magazine monthly, and

conduct a readership survey.2. Publish Journal of Contract Management in e-book

form, with 500 paperback copies.3. Publish the Resource Guide, with expanded expert

directory.4. Publish Risk Management book.5. Publish standards in appropriate media.6. Publish CM News e-newsletter twice monthly.7. Maintain NCMA’s websites, publish news updates daily,

implement members-only content service, and implement business intelligence.

Annual Operating Plan 2009-2010

Component Relations1. Implement “Virtual Chapter” and “Chapter Lite” plans.2. Redesign Communities of Practice (CoPs) program.3. Implement online directories for EAC, Fellows, Speakers,

Experts, and Mentors.4. Publish monthly e-newsletters for Fellows, Students, Chapters

and EAC.5. Conduct Leadership Summit in Denver in July.6. Conduct Mid-Year Leadership Conference in January in Las

Vegas.7. Conduct EAC meetings, with teleconferencing, at ADC2009,

GCMC2009 and ADC2010 conferences. 8. Conduct Fellows meeting at World Congress 2010.9. Conduct General Membership Meeting at ADC2009.10. Conduct awards and honors program.

– Obtain sponsors for Macfarlan awards.

Annual Operating Plan 2009-2010

Advertising1. Obtain sponsorship for Journal in conjunction with

sponsorship for the Macfarlan awards program.2. Sell job ads on CMjobs.com website.3. Sell print ads in Resource Guide and CM magazine.4. Sell web ads on NCMA’s website.5. Sell ads in NCMA’s e-newsletters.6. Sell corporate memberships and educational

partnerships.7. Sell exhibits and sponsorships for ADC2009 in Denver,

GCMC2009 in Bethesda, ADC2010 in San Diego, and WC2010 in Ft. Lauderdale.

Annual Operating Plan 2009-2010

Governance1. Conduct Board of Directors Meetings and Committee

Meetings at ADC2009 in July in Denver, at GCMC 2009 in November in Bethesda, at Mid-Year Leadership Summit in January in Las Vegas, and at ADC2010 in March in San Diego.

2. Conduct National Elections in February 2010.3. Conduct Board Orientation webinar in June 2010.4. Support committee activities.

Financial Report UpdateTHROUGH May 31, 2009 YTD

ACTUALYTD

HISTORYYTD

BUDGET

Revenue

Membership 1,690,058 1,544,007 1,680,673

Education 695,113 828,808 824,838

Advertising 1,311,553 1,438,504 1,352,289

Certification 105,136 62,661 100,195

Meetings 1,889,174 1,757,087 1,744,970

Total Revenue 5,693,835 5,633,542 5,814,040

1% increase over last year

Financial Report UpdateTHROUGH May 31, 2009 YTD

ACTUALYTD

HISTORYYTD

BUDGET

Summary

Revenues 5,693,835 5,633,542 5,814,040

Expenses 5,687,113 5,378,065 5,704,487

Net from Operations 6,722 255,477 109,553

Variance from budget• 2.0% unfavorable variance in revenue• 0.3% favorable variance in expenses