Operations 101Staffing, Class 14

Chris Gunnare

•Grew up in Beresford, South Dakota• Accounting degree from Arizona State University• Married (Denise) with three great kids• Chrystina (21) Senior this year ASU• Caitlyn (16) Junior this year at Urbandale High School• Dylan (12) Entering Junior High (7th Grade)

• Spent 15 years in the hotel & restaurant industry in AZ & IA• 1999 Moved to Iowa and started attending Hope• 2002 Elected to church council• 2005 Call to serve as Executive Minister• 2013 Elected to Urbandale School Board• 8/4/2014 Honored to spend time with some amazing leaders!

Class 14—MultiSite Staffing

Multisite is common in America.  There thousands of churches with multiple sites and venues.  If staffing can be a challenge at the main campus, it can be far harder at the venue.  Chris Gunnare from the 10,000+ Lutheran Church of Hope will give an insiders view a multisite staffing.  After getting to know the basics of the church and their multisite approach, we will want to understand many key issues.  What kinds of positions have they staffed on their campuses, such as campus pastor, children’s, youth, care?  What are the unique challenges of the venue staff and what does the venue staff want more of?  How have they integrated venue staff into the regular staff culture and community?  We will want to hear what Chris looks for in hiring multisite staff.  The church has had very low turnover in the last five years … what is their secret?

Multisite Staffing

History of Lutheran Church of Hope Started in 1991 by ELCA Church Planter, never

gained any traction Restarted in 1993 by Pastor Mike Housholder Volunteer led by design “Doing Church as a Team” Amazing worship growth made for eight moves

and or major additions in 15 years1993 1998 2003 2008 2013

66 1,085 2,877 5,644 8,353

Multisite Staffing

General philosophy of satellites What is best for Kingdom Growth Focus on “One Church” versus on each campus Local Control (think Lutheran vs. Catholic) Consistent experience vs. local control Separate budget for all campuses & building funds Payroll is capped at 50% of general giving Volunteers are key to growing ministry/campus/church Don’t recreate the ‘wheel’ Centralized message, programs, projects and services

Multisite Staffing

History of satellite locations First satellite started in 2006 Why did we start the satellite?

Had pastoral intern stay extra year with passion & desire Had Jr & Sr High Minister & Worship Leader Worship center was FULL New Space was still over 9 months away Over 2,000 families driving from Ankeny Ankeny was growing as fast/faster than West Des Moines Very little investment / risk in the ‘launch’

Multisite Staffing

Hope Ankeny (started in 2006) Started renting space from a traditional Lutheran Church Similar suburban community as main West Des Moines Moved to Middle School in 2007 Leased and built out 15,000 sf for office & mid week in 2009 Slowly transitioned from video to live preaching over last five years Current state is one WDM sermon each month Bought and paid off 20 acre site Currently building 28,000 facility, expected completion Winter 2015 Attendance History2006 2008 2010 2012 2014

122 346 426 647 877

Multisite Staffing

Hope Ankeny (attendance 877) Current Staffing (47.2% of general giving)

Campus Pastor (FT) Admin (2 PT) Adult (1 FT) Children (Nursery – 5th) (2 PT) Student (6th – 12th) (1 FT)

Production (1 FT) Worship (1FT)

Multisite Staffing

Hope Des Moines (started in 2008) Worships at Elementary School All mid-week activities happen ‘in the community’ Purchased building in 2014, currently transforming the

space, expected completion date Fall 2014 Quickly transitioned from video to live preaching Primary focus on serving the community Attendance History2008 2010 2012 2014

95 125 205 262

Multisite Staffing

Hope Des Moines (attendance 262) Current Staffing (45.8%)

Campus Pastor (FT)Admin (2 PT)Adult (1 PT)Worship (1 PT)Nursery (5 hrs / week)

Multisite Staffing

Hope Johnston-Grimes (started in 2011) Worships at Middle School Video venue, four to six live messages per year Added office space in the community in 2012 Leased larger office space (13,000 sq ft) in 2014 to allow Saturday Service

and mid week programming Partnership with YMCA to build new shared space, breaking ground in 2015 Leadership change in fall of 2013 (few weeks before launching capital

campaign) Attendance History2011 2012 2013 2014

361 410 443 451

Multisite Staffing

Hope Johnston-Grimes (attendance 466) Current Staffing (51.2%)

Campus Pastor (FT) Admin (1 FT) Worship (1 FT) Production (2 PT) Children (1 PT) Student (1 FT) Nursery (10 hrs / week)

Multisite Staffing

Hope Waukee (starting Sept 2014) Will Worship at Elementary School Video venue, four to six live messages per year Adding ‘Live Stream’ technology Adding ‘High Definition’ technology Over 250 adults have committed to be ‘all in’

Multisite Staffing

Hope Waukee (expected attendance 350) Current Staffing (budgeted 49.6%)

Campus Pastor (FT)Admin (1 PT)Worship (1 PT)Production (8 hrs / week)Nursery (5 hrs / week)

Multisite Staffing

Centralized Support Administration (data base) Finance Human Resources IT Communications (web, print, social) Missions Maintenance (not janitorial)