operational standardization and its impacts on radiology operations - by medimco

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Operational Standardization And its Impact on Enhancing Radiology Operation (c) MEDIMCO www.medimco.com.au 1

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Operational Steps in order to achieve greater efficiency and operational enhancement. Impact on: - Clinical Performance - Patient and Referrer Satisfaction - Billing - Cost Savings - Staff Performance and Retention Another insightful presentation by MEDIMCO. Contact us for a free consultation today.

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Page 1: Operational Standardization and its Impacts on Radiology Operations - by MEDIMCO

(c) MEDIMCO www.medimco.com.au 1

Operational Standardization

And its Impact on Enhancing Radiology Operation

Page 2: Operational Standardization and its Impacts on Radiology Operations - by MEDIMCO

(c) MEDIMCO www.medimco.com.au 2

Impact on Clinical Performance

Common, Standardized Protocols for

MITs

Enhanced Workflow,

Radiologist has clear expectations

of the MIT

Reduced Patient Waiting,

Streamlined Process from Procedure to

Report

Standard Reports /

Report Templates

Enhanced Radiologist Productivity

Reduced report turnaround

time

Page 3: Operational Standardization and its Impacts on Radiology Operations - by MEDIMCO

(c) MEDIMCO www.medimco.com.au 3

Impact on Patient Satisfaction

Standardized Booking types/

slots

Faster booking times, shorter patient waiting

period

Lower patient dropout rates,

Increased patient satisfaction

Standardized Check-in

process / forms

Shortened waiting from check-in to

procedure

Enhanced practice productivity,

Greater patient turnover

Page 4: Operational Standardization and its Impacts on Radiology Operations - by MEDIMCO

(c) MEDIMCO www.medimco.com.au 4

Impact on Referrer Satisfaction

Standardized Report Format

Easier results Interpretation by

Referring Physician

Enhanced Referrer

satisfaction & retention rate

Clear Referrer Expectations

or Radiologist

Enhanced clinical communication (urgent cases,

phone consults)

Improved Clinical standard. Fewer Medical Liability

concerns

Page 5: Operational Standardization and its Impacts on Radiology Operations - by MEDIMCO

(c) MEDIMCO www.medimco.com.au 5

Impact on Billing Flow

Standardized fees, fee policies

Transparency in Patient billing,

fewer dissatisfied patients

faster billing process, increase

in revenue

Standardized RIS billing

codes

Quicker patient payment times, reduced check-

out time

Fewer RIS billing errors, fewer

Medicare rejections

Page 6: Operational Standardization and its Impacts on Radiology Operations - by MEDIMCO

(c) MEDIMCO www.medimco.com.au 6

Impact on Cost Savings

Standardized consumables purchasing

Lower stock levels, faster &

streamlined ordering

Lower monthly spending,

reduced wastage

Standardized Suppliers

Larger purchasing power, higher

supplier accountability

Lower negotiated pricing,

significant cost savings

Page 7: Operational Standardization and its Impacts on Radiology Operations - by MEDIMCO

(c) MEDIMCO www.medimco.com.au 7

Impact on Staff Performance

Standardized HR Policies

Clear Expectations and Procedures

Better staff Performance

Standardized HR Processes

Issues addressed quicker by

dedicated HR Representatives

Fewer instances of staff dissatisfaction & conflict, higher

staff retention

Page 8: Operational Standardization and its Impacts on Radiology Operations - by MEDIMCO

(c) MEDIMCO www.medimco.com.au 8

Contact Us for a Free Consultation

MEDIMCO AustraliaLevel 5.04, 365 Little Collins St, Melbourne, VIC

3000 (by Appointment Only)

Tel: +61 3 9020 3433

www.medimco.com.au