operational standardization and its impacts on radiology operations - by medimco
DESCRIPTION
Operational Steps in order to achieve greater efficiency and operational enhancement. Impact on: - Clinical Performance - Patient and Referrer Satisfaction - Billing - Cost Savings - Staff Performance and Retention Another insightful presentation by MEDIMCO. Contact us for a free consultation today.TRANSCRIPT
(c) MEDIMCO www.medimco.com.au 1
Operational Standardization
And its Impact on Enhancing Radiology Operation
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Impact on Clinical Performance
Common, Standardized Protocols for
MITs
Enhanced Workflow,
Radiologist has clear expectations
of the MIT
Reduced Patient Waiting,
Streamlined Process from Procedure to
Report
Standard Reports /
Report Templates
Enhanced Radiologist Productivity
Reduced report turnaround
time
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Impact on Patient Satisfaction
Standardized Booking types/
slots
Faster booking times, shorter patient waiting
period
Lower patient dropout rates,
Increased patient satisfaction
Standardized Check-in
process / forms
Shortened waiting from check-in to
procedure
Enhanced practice productivity,
Greater patient turnover
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Impact on Referrer Satisfaction
Standardized Report Format
Easier results Interpretation by
Referring Physician
Enhanced Referrer
satisfaction & retention rate
Clear Referrer Expectations
or Radiologist
Enhanced clinical communication (urgent cases,
phone consults)
Improved Clinical standard. Fewer Medical Liability
concerns
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Impact on Billing Flow
Standardized fees, fee policies
Transparency in Patient billing,
fewer dissatisfied patients
faster billing process, increase
in revenue
Standardized RIS billing
codes
Quicker patient payment times, reduced check-
out time
Fewer RIS billing errors, fewer
Medicare rejections
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Impact on Cost Savings
Standardized consumables purchasing
Lower stock levels, faster &
streamlined ordering
Lower monthly spending,
reduced wastage
Standardized Suppliers
Larger purchasing power, higher
supplier accountability
Lower negotiated pricing,
significant cost savings
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Impact on Staff Performance
Standardized HR Policies
Clear Expectations and Procedures
Better staff Performance
Standardized HR Processes
Issues addressed quicker by
dedicated HR Representatives
Fewer instances of staff dissatisfaction & conflict, higher
staff retention
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Contact Us for a Free Consultation
MEDIMCO AustraliaLevel 5.04, 365 Little Collins St, Melbourne, VIC
3000 (by Appointment Only)
Tel: +61 3 9020 3433
www.medimco.com.au