operation mgmt assign
TRANSCRIPT
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M.P.BIRLA INSTITUTE OF MANAGEMENT
ASSOCIATE BHARATIYA VIDYA BHAVAN
SUBJECT:PRODUCTION AND OPERATIONS MANAGEMENT
A
STUDY ON TWO SIMILAR RESTRAUNTS
AND
RECORED OBSERVATIONS
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SUBMITTED BY:
RAGHAVENDRA.LRAJATH KARTHIK
VEDAPRAKASH
VINAY CHIKKODI
DEVAKI
YOUTHESH SAGAR
(GROUP - 8)
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CONTENTS
OVERVIEW OF RESTRAUNTS
The restraunts that we have taken for study are
1.AL-BEK
2.KFC
Al-Bek is located in Rajajinagar 6th
block in bangaloreat Al Bek Kabab Corner
that is a casual style restaurant located at Rajajinagar in Bangalore that serves
Chinese and Mughlai cuisines. It has been passionately serving up its patrons with
scrumptious delicacies like tandoori kebab, pudina kebab, oil fry kebab, kalami
kebab, chicken manchurian, chilli chicken, chilli paneer, spring roll and chowmein
since the last seven years. With the capacity to accommodate about 30 people, Al
Bek Kabab Corner also provides facilities like waiter service and take away food
facilities. The average price for two here costs between Rs. 250 to Rs. 500. This
eatery remains open daily for business from 5 pM to 11 PM. Al Bek Kabab Corner
is a chicken fast food center offering myriad kinds of kebabs and Chinese food. It's
open from evening 5.00 PM to 11.00 PM in the night.
2.KFC
KFC, founded and also known as Kentucky Fried Chicken, is a chain offast
food restaurantsbased inLouisville,Kentucky,United States. KFC has been a
brand and operating segment, termed a conceptofYum! Brandssince 1997 when
that company was spun off fromPepsiCoas Tricon Global Restaurants Inc.
KFC primarily sellschickenpieces,wraps,saladsandsandwiches. While its
primary focus is fried chicken, KFC also offers a line of grilled and roasted
chicken products,side dishesand desserts. Outside the USA, KFC offers beef
based products such ashamburgersor kebabs, poutine, pork based products suchas ribs and other regional fare.
The company was founded as Kentucky Fried Chicken byColonelHarland
Sandersin 1952, though the idea of KFC's fried chicken actually goes back to
1930. Although Sanders died in 1980, he remains an important part of the
company's branding and advertisements, and "Colonel Sanders" or "The Colonel"
http://en.wikipedia.org/wiki/Fast_food_restauranthttp://en.wikipedia.org/wiki/Fast_food_restauranthttp://en.wikipedia.org/wiki/Fast_food_restauranthttp://en.wikipedia.org/wiki/Fast_food_restauranthttp://en.wikipedia.org/wiki/Louisville,_Kentuckyhttp://en.wikipedia.org/wiki/Louisville,_Kentuckyhttp://en.wikipedia.org/wiki/Louisville,_Kentuckyhttp://en.wikipedia.org/wiki/Kentuckyhttp://en.wikipedia.org/wiki/Kentuckyhttp://en.wikipedia.org/wiki/Kentuckyhttp://en.wikipedia.org/wiki/United_Stateshttp://en.wikipedia.org/wiki/United_Stateshttp://en.wikipedia.org/wiki/United_Stateshttp://en.wikipedia.org/wiki/Yum!_Brandshttp://en.wikipedia.org/wiki/Yum!_Brandshttp://en.wikipedia.org/wiki/Yum!_Brandshttp://en.wikipedia.org/wiki/PepsiCohttp://en.wikipedia.org/wiki/PepsiCohttp://en.wikipedia.org/wiki/PepsiCohttp://en.wikipedia.org/wiki/Chicken_(food)http://en.wikipedia.org/wiki/Chicken_(food)http://en.wikipedia.org/wiki/Chicken_(food)http://en.wikipedia.org/wiki/Wrap_(food)http://en.wikipedia.org/wiki/Wrap_(food)http://en.wikipedia.org/wiki/Wrap_(food)http://en.wikipedia.org/wiki/Saladhttp://en.wikipedia.org/wiki/Saladhttp://en.wikipedia.org/wiki/Saladhttp://en.wikipedia.org/wiki/Sandwichhttp://en.wikipedia.org/wiki/Sandwichhttp://en.wikipedia.org/wiki/Sandwichhttp://en.wikipedia.org/wiki/Fried_chickenhttp://en.wikipedia.org/wiki/Fried_chickenhttp://en.wikipedia.org/wiki/Side_dishhttp://en.wikipedia.org/wiki/Side_dishhttp://en.wikipedia.org/wiki/Side_dishhttp://en.wikipedia.org/wiki/Hamburgerhttp://en.wikipedia.org/wiki/Hamburgerhttp://en.wikipedia.org/wiki/Hamburgerhttp://en.wikipedia.org/wiki/Kentucky_colonelhttp://en.wikipedia.org/wiki/Kentucky_colonelhttp://en.wikipedia.org/wiki/Colonel_Sandershttp://en.wikipedia.org/wiki/Colonel_Sandershttp://en.wikipedia.org/wiki/Colonel_Sandershttp://en.wikipedia.org/wiki/Colonel_Sandershttp://en.wikipedia.org/wiki/Colonel_Sandershttp://en.wikipedia.org/wiki/Colonel_Sandershttp://en.wikipedia.org/wiki/Kentucky_colonelhttp://en.wikipedia.org/wiki/Hamburgerhttp://en.wikipedia.org/wiki/Side_dishhttp://en.wikipedia.org/wiki/Fried_chickenhttp://en.wikipedia.org/wiki/Sandwichhttp://en.wikipedia.org/wiki/Saladhttp://en.wikipedia.org/wiki/Wrap_(food)http://en.wikipedia.org/wiki/Chicken_(food)http://en.wikipedia.org/wiki/PepsiCohttp://en.wikipedia.org/wiki/Yum!_Brandshttp://en.wikipedia.org/wiki/United_Stateshttp://en.wikipedia.org/wiki/Kentuckyhttp://en.wikipedia.org/wiki/Louisville,_Kentuckyhttp://en.wikipedia.org/wiki/Fast_food_restauranthttp://en.wikipedia.org/wiki/Fast_food_restaurant -
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is ametonymfor the company itself. The company adopted KFC, an abbreviated
form of its name, in 1991. Starting in April 2007, the company began using its
original name, Kentucky Fried Chicken, for its signage, packaging and
advertisements in the U.S. as part of a new corporate re-branding program; newer
and remodeled restaurants will adopt the new logo and name, while older stores
will continue to use the 1980s signage. Additionally, Yum! continues to use the
abbreviated name freely in its advertising.
Packaging
The famous paper bucket that KFC uses for its larger sized orders of chicken and
has come to signify the company was originally created byWendy'srestaurants
founderDave Thomas. Thomas was originally a franchisee of the original
Kentucky Fried Chicken and operated several outlets in theColumbus, Ohioarea.
His reasoning behind using the paper packaging was that it helped keep the
chicken crisp bywickingaway excess moisture. Thomas was also responsible forthe creation of the famous rotating bucket sign that came to be used at most KFC
locations in the US.
Menu items
Chicken
KFC's specialty is fried chicken served in various forms. KFC's primary
product ispressure-friedpieces of chicken made with theoriginal recipe.
Kentucky Grilled Chicken
KFC has two lines ofburgersorsandwiches: its "regular" chicken
sandwiches/burgers and its Snackers line.. The Snackers line are cheaper items
that consist of chicken strips and various toppings.
A variety offinger foods, including chicken strips, wings, nuggets, and popcorn
chicken, andpotato wedges, are served with various sauces.
The KFC Twister is awrapthat consists of either chicken strips or roasted
chicken, tomato, lettuce and (pepper) mayonnaise wrapped in atortilla.
Shish kebabin several markets KFC sells kebabs.
Kentucky Barbecued Chickenbarbecued chicken dipped in the original recipe
Wrapstar is a variant of the KFC Twister, consisting of chicken strips withsalsa, cheese, salad, pepper mayonnaise and other ingredients, contained in a
compressed tortilla.
http://en.wikipedia.org/wiki/Metonymhttp://en.wikipedia.org/wiki/Metonymhttp://en.wikipedia.org/wiki/Metonymhttp://en.wikipedia.org/wiki/Wendy%27shttp://en.wikipedia.org/wiki/Wendy%27shttp://en.wikipedia.org/wiki/Wendy%27shttp://en.wikipedia.org/wiki/Dave_Thomas_(American_businessman)http://en.wikipedia.org/wiki/Dave_Thomas_(American_businessman)http://en.wikipedia.org/wiki/Dave_Thomas_(American_businessman)http://en.wikipedia.org/wiki/Columbus,_Ohiohttp://en.wikipedia.org/wiki/Columbus,_Ohiohttp://en.wikipedia.org/wiki/Columbus,_Ohiohttp://en.wiktionary.org/wiki/wickhttp://en.wiktionary.org/wiki/wickhttp://en.wiktionary.org/wiki/wickhttp://en.wikipedia.org/wiki/Pressure_fryinghttp://en.wikipedia.org/wiki/Pressure_fryinghttp://en.wikipedia.org/wiki/Pressure_fryinghttp://en.wikipedia.org/wiki/KFC#The_secret_recipehttp://en.wikipedia.org/wiki/KFC#The_secret_recipehttp://en.wikipedia.org/wiki/KFC#The_secret_recipehttp://en.wikipedia.org/wiki/Burgershttp://en.wikipedia.org/wiki/Burgershttp://en.wikipedia.org/wiki/Burgershttp://en.wikipedia.org/wiki/Sandwicheshttp://en.wikipedia.org/wiki/Sandwicheshttp://en.wikipedia.org/wiki/Sandwicheshttp://en.wikipedia.org/wiki/Finger_foodhttp://en.wikipedia.org/wiki/Finger_foodhttp://en.wikipedia.org/wiki/Finger_foodhttp://en.wikipedia.org/wiki/Potato_wedgeshttp://en.wikipedia.org/wiki/Potato_wedgeshttp://en.wikipedia.org/wiki/Potato_wedgeshttp://en.wikipedia.org/wiki/Wrap_(food)http://en.wikipedia.org/wiki/Wrap_(food)http://en.wikipedia.org/wiki/Wrap_(food)http://en.wikipedia.org/wiki/Tortillahttp://en.wikipedia.org/wiki/Tortillahttp://en.wikipedia.org/wiki/Tortillahttp://en.wikipedia.org/wiki/Shish_kebabhttp://en.wikipedia.org/wiki/Shish_kebabhttp://en.wikipedia.org/wiki/Shish_kebabhttp://en.wikipedia.org/wiki/Tortillahttp://en.wikipedia.org/wiki/Wrap_(food)http://en.wikipedia.org/wiki/Potato_wedgeshttp://en.wikipedia.org/wiki/Finger_foodhttp://en.wikipedia.org/wiki/Sandwicheshttp://en.wikipedia.org/wiki/Burgershttp://en.wikipedia.org/wiki/KFC#The_secret_recipehttp://en.wikipedia.org/wiki/Pressure_fryinghttp://en.wiktionary.org/wiki/wickhttp://en.wikipedia.org/wiki/Columbus,_Ohiohttp://en.wikipedia.org/wiki/Dave_Thomas_(American_businessman)http://en.wikipedia.org/wiki/Wendy%27shttp://en.wikipedia.org/wiki/Metonym -
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Other products
Coleslaw
Some locations also may sell KFC 'Mashies'balls of mashed potato cooked inoriginal recipe batter
Three types of salads (which can be topped with roasted or fried chicken) are
available at KFC
The Boneless Banquet
Zinger BurgerA regular sized burger which consists of a spicy chicken fillet
with lettuce and mayonnaise in a burger bun.
Kentucky Nuggets - a chicken nugget product available at KFC from December
1984.
Krushers, available inAustralia,India,New Zealand,SouthAfricaandMalaysia.
Location
KFC
ocationkdkd
Site#729,Modi Hospital Road 2nd
Stage , West of Chord Road Bangalore -560086
Ph num: 080 42102115
Al-Bek
Nagappa Block, Rajajinagar Bangalore-560086
http://en.wikipedia.org/wiki/Australiahttp://en.wikipedia.org/wiki/Australiahttp://en.wikipedia.org/wiki/Australiahttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/New_Zealandhttp://en.wikipedia.org/wiki/New_Zealandhttp://en.wikipedia.org/wiki/New_Zealandhttp://en.wikipedia.org/wiki/South_Africahttp://en.wikipedia.org/wiki/South_Africahttp://en.wikipedia.org/wiki/South_Africahttp://en.wikipedia.org/wiki/South_Africahttp://en.wikipedia.org/wiki/Malaysiahttp://en.wikipedia.org/wiki/Malaysiahttp://en.wikipedia.org/wiki/Malaysiahttp://en.wikipedia.org/wiki/File:KFC_coleslaw.JPGhttp://en.wikipedia.org/wiki/File:KFC_coleslaw.JPGhttp://en.wikipedia.org/wiki/File:KFC_coleslaw.JPGhttp://en.wikipedia.org/wiki/File:KFC_coleslaw.JPGhttp://en.wikipedia.org/wiki/Malaysiahttp://en.wikipedia.org/wiki/South_Africahttp://en.wikipedia.org/wiki/South_Africahttp://en.wikipedia.org/wiki/New_Zealandhttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Australia -
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MENU CARDS
ALBEK:
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KFC
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Observational questions..
1.How is order takenIn Albek
It is a fast food restaurant where
In KFC
In the counter we vi(put it in form of tables.for allquestions2.How is layout designed
3.How is food served
4.What kind of of information is displayed in customer area
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1) How is order taken in Albek and KFC? In the KFC outlet we visited in Rajajinagar, we need to stand on the queue in
the order of entry and we have to wait for our turn and walk up to the billing
counter and to place our order.
Since the KFC has a wide variety of offerings our basic orders are taken
down and asked if we need anything extra in orders so that it can be
modified.
Once the order is placed and the bill paid ,the rep looks behind and passesthe bill on to the workers and they will deliver the product at the earliest in a
neatly arranged plate with enough sauces and tissues.
Extra sauces and tissues are free.
Some of the common enteries like fries,burgers do not take any time coming
but dome items like buckets take a wee bit more time, we know this first
hand not because we order it but because the person before us did.
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In the KFC counter we visited in Rajajinagar,(fast food), as and when we walk into
the centre, we stand in the queue in the order of entry and wait for our respective
turns to walk up to the customer representative and place our orders.
Since the KFC has a wide range of offerings, our basic orders are voiced andwe are asked if we need anything extra in our orders so that it can be edified.
There are more than one customer representative so that reduces the time ofstanding to place the order.
Ifthe customer is a regular visitor, its comparatively easier than a new entryto give his order as he is well versed with the menu, for a new entrant if s not
too difficult either as he only has to look over the top of the shoulder of the
customer repsentative and the menu is displayed in banners, and he can make
his order. Once the complete order has been taken the rep asks for any desserts andbeverages and then the representative would give the bill and the next stage of
order processing takes place.
Al-bek
In Al-bek chicken corner , we visited in Rajajinagar 6th
Block, the process of
taking an order is very similar too that
of KFC but they had 2 counters to take order the ..here there are no
barricades so the customers are all rushing towards the cashier so that there
order is taken.it is not well organizedThe menu is placed not similar to that of KFC ,here menu is displayed in the
menu card and cooked dishes are very displayed near the cash counter and
customers can see and
Here we can draw an inference that Al-bek had wide range of dishes while KFChad wide range of combo package. There was no combo offered at
And one very innovative thing with the Albek customer could see dishes avaliabe
as similar in bakery which could not be seen in KFC
2. HOW IS ORDER PROCESSED?KFC
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Once the order is place and the bill paid, the rep looks behind and passes
the bill on to the workers and they deliver the products at the earliest in a
neatly arranged plate with enough sauces and tissues.
Extra sauces and tissues are free.
Some of the more common eateries like fries, burgers do not take any time
coming but some items like bucket take a wee bit more time, we know this first
hand not because we ordered it but because the person before us did.
The avg amount of time taken to process the order is 10min
Albek
The maximum time taken to process the order is 5 min. Once order is place we
have order receipt we need to take it to delivery arena a representative takes order
receipt and delivers our order in least possible time. Some dishes like
kekabs,biryani are delivered immediately and dishes like chicken roll take about 5
minutes to be delivered.
3. LAYOUT DESIGN. KFC
On entry, an enormous aroma of chicken and the smell of fries hit the nostrils.
There was an abstract arrangement of chairs and the tables but the sofas wereorganised.
The colour of the room was taken over by red which continuously gave thethought that one is sitting in KFC.
The windows were transparent which did not give an idea of seclusion. Everything was neatly places with the housekeepers walking in with the mop
and sweeping the floor every now and then.
The centre was in the heart of the city like most of its centres and in a very
famous mall.
To keep the organised and arranges there was a tape that forbid the customerswere moving away from the are reserved for standing in the queue.
Albek
Here we also find enormous smell of chicken dishes which are being served
There are only tables and customers have to stand and eat
There is no ambience and there Is no privacy for customers
4. 4. HOW IS THE FOOD SERVED
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Well, in the process where the food is actually being delivered, we use the word
delivered because that is
what happens we are not served.
In both the cases i.e. in KFC and McDonalds the food is given to us in a tray and
we take it to the places
which we have already occupied in the centre.
This actually saves a lot of time for both the customer and the rep's as the rep's
really don't have to worry
about the serving part of it and the customers do not have to worry about the time
being wasted waiting.
In terms of the actual quality of the food which is served, the food is fresh and
steamy as one and everyone
likes it and the desserts and the drinks cold, this gives a sense of hygiene to the
entire centre.
5. WHAT KIND OF INFORMATION is DISPLAYED IN THE CUSTOMER AREA?
KFC
1. The menu is clean and clear, with prices attached to it so that the customer does
not have to ask the rep every time for the price of the food.
2. As such there is no information in the customer area in both these places as the
majority of the information is displayed to the customer the moment he or she
walks into the centre
3. The only available information to the customer is the ray in which there is a
leaflet placed on which various information related to the products an event
management is displayed.
4. Basically, if the customer area had to be divided into two broad categories, they
are one, on the bill payment section and another on the dining section, he
information provided is exhaustive in the former and very minimal in the later.
5. The very basic process of preparing these items is something that is quite
interesting, but that is beyond public interference.
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Location:
Al-Bek
al-Bek, Bangalore phone number
080 23545766
Albek logo
You can land for yourself a heart meal here.
http://www.zomato.com/bangalore/restaurants/west/rajajinagar/al-bek-50036http://www.zomato.com/bangalore/restaurants/west/rajajinagar/al-bek-50036http://www.zomato.com/bangalore/restaurants/west/rajajinagar/al-bek-50036http://www.google.co.in/imgres?q=chicken+kebab&um=1&hl=en&rlz=1R2GGLD_enIN348&biw=1006&bih=473&tbm=isch&tbnid=_mRD-nMBPMnzVM:&imgrefurl=http://recipes-indianfood.blogspot.com/2009/09/fried-chicken-kebab-recipe-kabab-kabob.html&docid=TVbuQ_kkRukd2M&imgurl=http://lh6.ggpht.com/_dppvPuZQiV4/SqwltufLpYI/AAAAAAAAHCo/a6cE_m54IAM/fried-Chicken-Kebab-kabab_thumb.jpg&w=569&h=432&ei=85FbT4jMH4-HrAerqqS3DA&zoom=1&iact=rc&dur=0&sig=104236811586367179715&page=1&tbnh=115&tbnw=154&start=0&ndsp=10&ved=1t:429,r:0,s:0&tx=67&ty=51http://www.google.co.in/imgres?q=albek+chicken&um=1&hl=en&sa=N&rlz=1R2GGLD_enIN348&biw=1006&bih=473&tbm=isch&tbnid=OKZVbzwobpM-cM:&imgrefurl=http://www.facebook.com/pages/Al-bek-a-world-of-chicken-delight/268576473173080?sk=wall&filter=12&docid=7F7_RGciW04udM&imgurl=http://profile.ak.fbcdn.net/hprofile-ak-snc4/276763_268576473173080_1938858669_q.jpg&w=50&h=50&ei=TpFbT7vEB8SrrAemmbSjDA&zoom=1&iact=rc&dur=0&sig=104236811586367179715&page=2&tbnh=50&tbnw=50&start=10&ndsp=15&ved=1t:429,r:5,s:10&tx=8&ty=40http://www.google.co.in/imgres?q=chicken+kebab&um=1&hl=en&rlz=1R2GGLD_enIN348&biw=1006&bih=473&tbm=isch&tbnid=_mRD-nMBPMnzVM:&imgrefurl=http://recipes-indianfood.blogspot.com/2009/09/fried-chicken-kebab-recipe-kabab-kabob.html&docid=TVbuQ_kkRukd2M&imgurl=http://lh6.ggpht.com/_dppvPuZQiV4/SqwltufLpYI/AAAAAAAAHCo/a6cE_m54IAM/fried-Chicken-Kebab-kabab_thumb.jpg&w=569&h=432&ei=85FbT4jMH4-HrAerqqS3DA&zoom=1&iact=rc&dur=0&sig=104236811586367179715&page=1&tbnh=115&tbnw=154&start=0&ndsp=10&ved=1t:429,r:0,s:0&tx=67&ty=51http://www.google.co.in/imgres?q=albek+chicken&um=1&hl=en&sa=N&rlz=1R2GGLD_enIN348&biw=1006&bih=473&tbm=isch&tbnid=OKZVbzwobpM-cM:&imgrefurl=http://www.facebook.com/pages/Al-bek-a-world-of-chicken-delight/268576473173080?sk=wall&filter=12&docid=7F7_RGciW04udM&imgurl=http://profile.ak.fbcdn.net/hprofile-ak-snc4/276763_268576473173080_1938858669_q.jpg&w=50&h=50&ei=TpFbT7vEB8SrrAemmbSjDA&zoom=1&iact=rc&dur=0&sig=104236811586367179715&page=2&tbnh=50&tbnw=50&start=10&ndsp=15&ved=1t:429,r:5,s:10&tx=8&ty=40http://www.zomato.com/bangalore/restaurants/west/rajajinagar/al-bek-50036 -
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KFC
http://www.google.co.in/imgres?q=kfc&um=1&hl=en&sa=N&rlz=1R2GGLD_enIN348&biw=1024&bih=489&tbm=isch&tbnid=AlYWxaChXGDpUM:&imgrefurl=http://theconsumerism.com/kfc-plans-to-open-500-outlets-in-india-by-2015/&docid=vzYhKAkO7Wl7eM&imgurl=http://theconsumerism.com/wp-content/uploads/2010/11/KFC-In-India.jpg&w=367&h=273&ei=TZVbT6-VE8vhrAei2cyHDA&zoom=1http://www.google.co.in/imgres?q=kfc&um=1&hl=en&sa=N&rlz=1R2GGLD_enIN348&biw=1024&bih=489&tbm=isch&tbnid=AlYWxaChXGDpUM:&imgrefurl=http://theconsumerism.com/kfc-plans-to-open-500-outlets-in-india-by-2015/&docid=vzYhKAkO7Wl7eM&imgurl=http://theconsumerism.com/wp-content/uploads/2010/11/KFC-In-India.jpg&w=367&h=273&ei=TZVbT6-VE8vhrAei2cyHDA&zoom=1 -
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http://www.google.co.in/imgres?q=kfc&um=1&hl=en&sa=N&rlz=1R2GGLD_enIN348&biw=1024&bih=489&tbm=isch&tbnid=ki0fXkhIf_27xM:&imgrefurl=http://www.kentucky-fried-chicken-coupons.net/&docid=iJbjotlAbsHdtM&imgurl=http://www.kentucky-fried-chicken-coupons.net/wp-content/uploads/2011/12/kfc1.jpg&w=1600&h=1147&ei=TZVbT6-VE8vhrAei2cyHDA&zoom=1http://www.google.co.in/imgres?q=kfc&um=1&hl=en&sa=N&rlz=1R2GGLD_enIN348&biw=1024&bih=489&tbm=isch&tbnid=VIi4mX18I0azKM:&imgrefurl=http://www.priceworld.in/2011/05/kfc-full-price-menu-2011-full-price.html&docid=cFm5EipC-HMaeM&imgurl=http://2.bp.blogspot.com/-dTGP84_vTmM/TeAOB8SGmRI/AAAAAAAAChM/sOc-9k6spDM/s1600/Kfc-2011-price-menu.jpg&w=520&h=610&ei=TZVbT6-VE8vhrAei2cyHDA&zoom=1http://www.google.co.in/imgres?q=kfc&um=1&hl=en&sa=N&rlz=1R2GGLD_enIN348&biw=1024&bih=489&tbm=isch&tbnid=yUCi6wM7HSB0sM:&imgrefurl=http://www.topnews.in/usa/kfc-pulls-fish-sandwich-ad-campaign-using-obama-look-alike-27401&docid=e8RCg0Gfgln7gM&imgurl=http://topnews.in/usa/files/HK_KFC.JPG&w=1600&h=1200&ei=TZVbT6-VE8vhrAei2cyHDA&zoom=1http://www.google.co.in/imgres?q=kfc&um=1&hl=en&sa=N&rlz=1R2GGLD_enIN348&biw=1024&bih=489&tbm=isch&tbnid=ki0fXkhIf_27xM:&imgrefurl=http://www.kentucky-fried-chicken-coupons.net/&docid=iJbjotlAbsHdtM&imgurl=http://www.kentucky-fried-chicken-coupons.net/wp-content/uploads/2011/12/kfc1.jpg&w=1600&h=1147&ei=TZVbT6-VE8vhrAei2cyHDA&zoom=1http://www.google.co.in/imgres?q=kfc&um=1&hl=en&sa=N&rlz=1R2GGLD_enIN348&biw=1024&bih=489&tbm=isch&tbnid=VIi4mX18I0azKM:&imgrefurl=http://www.priceworld.in/2011/05/kfc-full-price-menu-2011-full-price.html&docid=cFm5EipC-HMaeM&imgurl=http://2.bp.blogspot.com/-dTGP84_vTmM/TeAOB8SGmRI/AAAAAAAAChM/sOc-9k6spDM/s1600/Kfc-2011-price-menu.jpg&w=520&h=610&ei=TZVbT6-VE8vhrAei2cyHDA&zoom=1http://www.google.co.in/imgres?q=kfc&um=1&hl=en&sa=N&rlz=1R2GGLD_enIN348&biw=1024&bih=489&tbm=isch&tbnid=yUCi6wM7HSB0sM:&imgrefurl=http://www.topnews.in/usa/kfc-pulls-fish-sandwich-ad-campaign-using-obama-look-alike-27401&docid=e8RCg0Gfgln7gM&imgurl=http://topnews.in/usa/files/HK_KFC.JPG&w=1600&h=1200&ei=TZVbT6-VE8vhrAei2cyHDA&zoom=1http://www.google.co.in/imgres?q=kfc&um=1&hl=en&sa=N&rlz=1R2GGLD_enIN348&biw=1024&bih=489&tbm=isch&tbnid=ki0fXkhIf_27xM:&imgrefurl=http://www.kentucky-fried-chicken-coupons.net/&docid=iJbjotlAbsHdtM&imgurl=http://www.kentucky-fried-chicken-coupons.net/wp-content/uploads/2011/12/kfc1.jpg&w=1600&h=1147&ei=TZVbT6-VE8vhrAei2cyHDA&zoom=1http://www.google.co.in/imgres?q=kfc&um=1&hl=en&sa=N&rlz=1R2GGLD_enIN348&biw=1024&bih=489&tbm=isch&tbnid=VIi4mX18I0azKM:&imgrefurl=http://www.priceworld.in/2011/05/kfc-full-price-menu-2011-full-price.html&docid=cFm5EipC-HMaeM&imgurl=http://2.bp.blogspot.com/-dTGP84_vTmM/TeAOB8SGmRI/AAAAAAAAChM/sOc-9k6spDM/s1600/Kfc-2011-price-menu.jpg&w=520&h=610&ei=TZVbT6-VE8vhrAei2cyHDA&zoom=1http://www.google.co.in/imgres?q=kfc&um=1&hl=en&sa=N&rlz=1R2GGLD_enIN348&biw=1024&bih=489&tbm=isch&tbnid=yUCi6wM7HSB0sM:&imgrefurl=http://www.topnews.in/usa/kfc-pulls-fish-sandwich-ad-campaign-using-obama-look-alike-27401&docid=e8RCg0Gfgln7gM&imgurl=http://topnews.in/usa/files/HK_KFC.JPG&w=1600&h=1200&ei=TZVbT6-VE8vhrAei2cyHDA&zoom=1http://www.google.co.in/imgres?q=kfc&um=1&hl=en&sa=N&rlz=1R2GGLD_enIN348&biw=1024&bih=489&tbm=isch&tbnid=ki0fXkhIf_27xM:&imgrefurl=http://www.kentucky-fried-chicken-coupons.net/&docid=iJbjotlAbsHdtM&imgurl=http://www.kentucky-fried-chicken-coupons.net/wp-content/uploads/2011/12/kfc1.jpg&w=1600&h=1147&ei=TZVbT6-VE8vhrAei2cyHDA&zoom=1http://www.google.co.in/imgres?q=kfc&um=1&hl=en&sa=N&rlz=1R2GGLD_enIN348&biw=1024&bih=489&tbm=isch&tbnid=VIi4mX18I0azKM:&imgrefurl=http://www.priceworld.in/2011/05/kfc-full-price-menu-2011-full-price.html&docid=cFm5EipC-HMaeM&imgurl=http://2.bp.blogspot.com/-dTGP84_vTmM/TeAOB8SGmRI/AAAAAAAAChM/sOc-9k6spDM/s1600/Kfc-2011-price-menu.jpg&w=520&h=610&ei=TZVbT6-VE8vhrAei2cyHDA&zoom=1http://www.google.co.in/imgres?q=kfc&um=1&hl=en&sa=N&rlz=1R2GGLD_enIN348&biw=1024&bih=489&tbm=isch&tbnid=yUCi6wM7HSB0sM:&imgrefurl=http://www.topnews.in/usa/kfc-pulls-fish-sandwich-ad-campaign-using-obama-look-alike-27401&docid=e8RCg0Gfgln7gM&imgurl=http://topnews.in/usa/files/HK_KFC.JPG&w=1600&h=1200&ei=TZVbT6-VE8vhrAei2cyHDA&zoom=1 -
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According to the corporate website, KFC is present in 110 countries and territories around the world. It
has in excess of 5,200 outlets in the United States and more than 15,000 units in other parts of the
world
According to the corporate website, KFC is present in 110 countries and territories around the world. It
has in excess of 5,200 outlets in the United States and more than 15,000 units in other parts of the
http://upload.wikimedia.org/wikipedia/commons/0/03/KFC_world_map1.pnghttp://www.kfc.co.in/KFCAllMenu.aspxhttp://upload.wikimedia.org/wikipedia/commons/0/03/KFC_world_map1.pnghttp://www.kfc.co.in/KFCAllMenu.aspx