operation management course
TRANSCRIPT
![Page 1: Operation Management course](https://reader031.vdocuments.us/reader031/viewer/2022030305/5874a8aa1a28abfc5f8b9efb/html5/thumbnails/1.jpg)
![Page 2: Operation Management course](https://reader031.vdocuments.us/reader031/viewer/2022030305/5874a8aa1a28abfc5f8b9efb/html5/thumbnails/2.jpg)
OPERATION PRODUCT
MANAGEMENT
Members:
Nguyen Pham Phuong Anh 332911
Pham Thanh Phu 332919
Nguyen Ngoc Anh Thu 332908
Phan Quang Hanh Van 332921
Vuu Minh Tri 332928
Human Resources HR Leader:
Truong My Ngoc 332926
![Page 3: Operation Management course](https://reader031.vdocuments.us/reader031/viewer/2022030305/5874a8aa1a28abfc5f8b9efb/html5/thumbnails/3.jpg)
OUTLINE
I. Introduce Human Resources Department
II. Steps to Ensure the Success of Project
III. How HR Team Contributed in Project
IV. Gantt Chart and AON Diagram
V. Challenges and Solutions
VI. Lessons Learned
VII. What Would We Do Differently in a Future Project
![Page 4: Operation Management course](https://reader031.vdocuments.us/reader031/viewer/2022030305/5874a8aa1a28abfc5f8b9efb/html5/thumbnails/4.jpg)
Human Resources
Policies
Procedures
Guidelines
Support other teams
I. Introduce Human Resources Department
![Page 5: Operation Management course](https://reader031.vdocuments.us/reader031/viewer/2022030305/5874a8aa1a28abfc5f8b9efb/html5/thumbnails/5.jpg)
Role of Vice President and members
Work on project with CEO and other Vice Presidents
Prepare all policies and procedures
Collect and sum up personal time logs from teams
Check attendance, monitor work performance and support other teams
![Page 6: Operation Management course](https://reader031.vdocuments.us/reader031/viewer/2022030305/5874a8aa1a28abfc5f8b9efb/html5/thumbnails/6.jpg)
II. Steps To Ensure The Success Of Project
• Make policies and regulations about daily time-log report.
• Provide clearly taking attendance rules.
• Have plan and schedule for HR team and other teams if
needed.
• Collect detailed plan reports from other teams to ensure
the project have enough staff on each day.
![Page 7: Operation Management course](https://reader031.vdocuments.us/reader031/viewer/2022030305/5874a8aa1a28abfc5f8b9efb/html5/thumbnails/7.jpg)
• Support other teams and deal with other team members’
to give a hand also.
• Provide tasks for each member on concert day.
• HR members monitor, ensure everyone performs well
on their roles and report to VP .
II. Steps To Ensure The Success Of Project
![Page 8: Operation Management course](https://reader031.vdocuments.us/reader031/viewer/2022030305/5874a8aa1a28abfc5f8b9efb/html5/thumbnails/8.jpg)
III. How HR team contributed in both projects?
Selling F&B
Concert
![Page 9: Operation Management course](https://reader031.vdocuments.us/reader031/viewer/2022030305/5874a8aa1a28abfc5f8b9efb/html5/thumbnails/9.jpg)
Selling F&B
Operations
• Purchasing raw materials
• Producing goods
Sales
• Suggesting ideas to satisfy waiting customers
• Forming sub-group for sales activities
Customers Service
• Delivering goods
![Page 10: Operation Management course](https://reader031.vdocuments.us/reader031/viewer/2022030305/5874a8aa1a28abfc5f8b9efb/html5/thumbnails/10.jpg)
Concert
Separating to help other teams.
• Preparing invitations with ITEC’s stamp.
• Receptionist
• Photographer
![Page 11: Operation Management course](https://reader031.vdocuments.us/reader031/viewer/2022030305/5874a8aa1a28abfc5f8b9efb/html5/thumbnails/11.jpg)
IV. Gantt Chart 1
Activity Date
4-2 4-4 4-5 4-6 4-7 4-8 4-9 4-10
4-11
4-13
4-14
4-15
Work on project with CEO & other VPs
Work on project in class
Work with HR team
Compose time log & work regulation
Divide duties for members
Create attendance for Fri (4-10) & Sat ( 4-11)
Check schedule from V.P of HR
Summarize HR plan
![Page 12: Operation Management course](https://reader031.vdocuments.us/reader031/viewer/2022030305/5874a8aa1a28abfc5f8b9efb/html5/thumbnails/12.jpg)
Gantt Chart 1 (cont.)
Activity Date
4-2 4-4 4-5 4-6 4-7 4-8 4-9 4-10
4-11
4-13
4-14
4-15
Check attendance
Monitor work performance
Support other teams
Submit time log to V.P of HR
Sum up time log from all teams
Create attendance sheet for next week
![Page 13: Operation Management course](https://reader031.vdocuments.us/reader031/viewer/2022030305/5874a8aa1a28abfc5f8b9efb/html5/thumbnails/13.jpg)
AON Diagram 1
Activity Activity Description Immediate
Predecessors
A Work on project with CEO & other VPs
B Work on project in class A
C Work with HR team A
D Compose time log - work regulation B,C
E Divide duties for members B,C
F Create attendance for Fri (4-10) & Sat ( 4-11) E
G Check schedule from V.P of HR F
H Summarize HR plan G
I Check attendance H
J Monitor work performance I
K Support other teams I
L Submit time log to V.P of HR J/K
M Sum up time log from all teams L
N Create attendance sheet for next week M
![Page 14: Operation Management course](https://reader031.vdocuments.us/reader031/viewer/2022030305/5874a8aa1a28abfc5f8b9efb/html5/thumbnails/14.jpg)
AON Diagram 1 (cont.)
A
C
D
E
F G H
I
K
L M N J
B
![Page 15: Operation Management course](https://reader031.vdocuments.us/reader031/viewer/2022030305/5874a8aa1a28abfc5f8b9efb/html5/thumbnails/15.jpg)
Gantt Chart 2
Activity Date
4-16
4-20
4-21
4-22
4-23
4-24
5-3
5-4
5-5
5-6
5-7
5-8 5-9
5-11
Work on project with CEO & other VPs
Work on project in class
Work with HR team
Asking ITEC's permission for the project
Sum up time log from all teams
Complete procedures
Summarize HR plan for concert
![Page 16: Operation Management course](https://reader031.vdocuments.us/reader031/viewer/2022030305/5874a8aa1a28abfc5f8b9efb/html5/thumbnails/16.jpg)
Gantt Chart 2 (cont.)
Activity
Date
4-16
4-20
4-21
4-22
4-23
4-24
5-3
5-4
5-5
5-6
5-7
5-8 5-9
5-11
Contact with Security & Parking lot
Check attendance
Support other teams
Check amount of tickets sold and progress of work
Rehearsal
Concert
![Page 17: Operation Management course](https://reader031.vdocuments.us/reader031/viewer/2022030305/5874a8aa1a28abfc5f8b9efb/html5/thumbnails/17.jpg)
AON Diagram 2
Activity Activity Description Immediate
Predecessors
1 Work on project with CEO & other VPs
2 Work on project in class 1
3 Work with HR team 1
4 Asking ITEC's permission for the project 2,3
5 Sum up time log from all teams 2,3
6 Complete procedures 4
7 Summarize HR plan for concert 5
8 Contact with Security & Parking lot 6,7
9 Check attendance 8
10 Support other teams 8
11 Check amount of tickets sold and progress of work 9,10
12 Rehearsal 9,10
13 Concert 12
![Page 18: Operation Management course](https://reader031.vdocuments.us/reader031/viewer/2022030305/5874a8aa1a28abfc5f8b9efb/html5/thumbnails/18.jpg)
AON Diagram 2 (cont.)
10
11 12
6 4 8
7 3
1
2
5
9
13
![Page 19: Operation Management course](https://reader031.vdocuments.us/reader031/viewer/2022030305/5874a8aa1a28abfc5f8b9efb/html5/thumbnails/19.jpg)
Time Log
Keuka ID# Full & Middle Name Given Name Hours Worked
332911 Nguyen Pham Phuong Anh 51:15:00
332926 Truong My Ngoc 55:10:00
332919 Pham Thanh Phu 45:05:00
332908 Nguyen Ngoc Anh Thu 24:10:00
332828 Vuu Minh Tri 41:30:00
332921 Phan Quang Hanh Van 38:25:00
Total Time 255:35:00
![Page 20: Operation Management course](https://reader031.vdocuments.us/reader031/viewer/2022030305/5874a8aa1a28abfc5f8b9efb/html5/thumbnails/20.jpg)
V. Challenges And Solutions
• Lack of personnel in some teams
• Difficulty in hiring the stage
• Other teams members did not follow HR time schedule in
the first project
![Page 21: Operation Management course](https://reader031.vdocuments.us/reader031/viewer/2022030305/5874a8aa1a28abfc5f8b9efb/html5/thumbnails/21.jpg)
VI. Lesson learned
• Organization structure
• Focus on personal strengths
• Create a strategic plan
• Leadership, communication skill and teamwork
![Page 22: Operation Management course](https://reader031.vdocuments.us/reader031/viewer/2022030305/5874a8aa1a28abfc5f8b9efb/html5/thumbnails/22.jpg)
VII. What would we do differently in a future project
• Lack of communication that led to misunderstanding
• Divide the work rationally and concentrate on the duties
![Page 23: Operation Management course](https://reader031.vdocuments.us/reader031/viewer/2022030305/5874a8aa1a28abfc5f8b9efb/html5/thumbnails/23.jpg)
THANK YOU FOR YOUR ATTENTION!