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C H A P T E R 3
Operating and Maintaining the Appliance
The following sections describe how to power the Cisco MDE 1125 Series on and off and how to install or replace hardware components:

• Powering On the Appliance, page 3-1

• Shutting Down and Powering Off the Appliance, page 3-1

• Installing or Replacing Components, page 3-3

• Installing or Replacing a Drive or Disk, page 3-6

• Managing Power Supplies, page 3-8

• Managing Spares, page 3-10

Powering On the ApplianceTo power on the Cisco MDE 1100 Series appliance:

Step 1 Verify power status by looking at the Power Status LED on the front panel (see Figure 1-3):

• Off—The appliance is not receiving power. Check the power cord connections and the power source of the facility.

• Blinking green—The appliance is in standby power mode. Power is supplied only to the service processor and some motherboard functions.

• Solid green—The appliance is in main power mode. Power is supplied to all appliance components.

Step 2 If the Power Status LED is blinking green, press and release the Power button to put the appliance in main power mode.

Shutting Down and Powering Off the Appliance• Understanding Power Supplies, page 3-2

• Invoking Shutdown, page 3-2

• Powering Off, page 3-2

3-1isco MDE 1125 Series Hardware Installation Guide

Chapter 3 Operating and Maintaining the Appliance Shutting Down and Powering Off the Appliance

Understanding Power Supplies

Tip If you have ordered an appliance with power supply redundancy (at least two power supplies), you do not have to power off the appliance to replace a power supply; the Cisco MDEs are redundant and hot-pluggable.

The appliance can run in two power modes:

• Main power mode—Power is supplied to all appliance components and any operating system on your hard drives can run.

• Standby power mode—Power is supplied only to the service processor and the cooling fans and it is safe to power off the appliance from this mode.

Invoking ShutdownYou can invoke a graceful shutdown or an emergency shutdown (hard shutdown) by using either of the following methods:

• Use the CIMC management interface. See the Cisco Media Delivery Engine Administration Guide for information about remotely powering down the appliance.

• Use the Power button on the appliance front panel.

Tip To avoid data loss or damage to your operating system, you should always invoke a graceful shutdown of the operating system.

Powering OffTo use the Power button to power off:

Step 1 Check the color of the Power Status LED (see the “Front Panel LEDs” section on page 1-4).

• Green indicates that the appliance is in main power mode and must be shut down before it can be safely powered off. Go to Step 2.

• Amber indicates that the appliance is already in standby mode and can be safely powered off. Go to Step 3.

Step 2 Invoke either a graceful shutdown or a hard shutdown:

Caution To avoid data loss or damage to your operating system, you should always invoke a graceful shutdown of the operating system.

• Graceful shutdown—Press and release the Power button. The operating system will perform a graceful shutdown and the appliance goes to standby mode, which is indicated by an amber Power Status LED.

• Emergency shutdown—Press and hold the Power button for 4 seconds to force the main power off and immediately enter standby mode.

3-2Cisco MDE 1125 Series Hardware Installation Guide

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http://www.cisco.com/en/US/docs/video/ecds/2.5/admin_guide/mdeadmin.html

Chapter 3 Operating and Maintaining the Appliance Installing or Replacing Components

Step 3 Disconnect the power cords from the power supplies in your appliance to completely power off the appliance.

Installing or Replacing ComponentsThis section describes how to remove and replace Cisco MDE 1125 Series appliance components.

Warning Only trained and qualified personnel must be allowed to install, replace, or service this equipment. Statement 1030

Warning This unit might have more than one power cord. To reduce the risk of electric shock, disconnect the two power supply cords before servicing the unit. Statement 14

Caution When handling appliance components, wear an ESD strap to avoid damage.

Tip Press the Locator button on the front panel to turn on a flashing Locator LED on the appliance front and rear panels. This button helps you to locate the specific appliance that you are servicing when you go to the rear of the rack. See the “Status LEDs” section on page 1-4 for locations of the LEDs.

Before You Begin

Fresh installations, upgrades, and replacements are supported.

The following situations indicated that an ECDS disk needs to be replaced:

• The disk has failed on the UCS.

• SMART detection has indicated that disk failure is imminent but no LED indications are present, so it is unclear which disk should be replaced.

In either case, the disk must be marked as “bad” prior to removing it. When a new disk is installed, you must then mark it as “good” and reboot the device for the system to recognize the new disk.

Troubleshooting Tip

If your system reports a newly installed disk as “Not Used,” make sure you have marked the new disk “good” with the CLI after installing it.

See the following sections to manage your system according to the number of slots/disks you are using:

• Supported Hard Drives, page 3-4

• Managing the Cisco MDE 1100 with up to Four Disks, page 3-4

• Managing the Cisco MDE 1125 with up to Four Disks, page 3-5


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Supported Hard DrivesTable 3-1 lists supported Cisco MDE 1100 Series hard drives.

Managing the Cisco MDE 1100 with up to Four Disks

Note Disk hot swap is not supported on MDE-1100 in a four-slot/disk system. Four-disk support is available in ECDS Release 2.5.5 and later releases. Online insertion and removal of hard disks on the Cisco MDE 1125 is also not supported.

The Cisco MDE 1100 supports SoftRAID (software implementation of RAID1) on SYSFS volumes on Disk 0 and Disk1. With disk expansion, the SoftRAID behavior remains the same while the CDNFS space is expanded.

Table 3-1 Cisco MDE 1100 Series Hard Drives

Supported Drive Part NumberNumber of Disks ECDS Software Release

CDNFS Storage Space

Cisco MDE 1125

1 TB SATA 7.2K RPM 2.5” HDD MDE-HDD-1TBSATA 2 to 4 2.6.1 2 Disks— 1860.8GB

3 Disks— 2791.2GB

4 Disks— 3721.6GB

1 TB SATA 7.2K RPM 2.5” HDD (Spare)

MDE-HDD-1TBSATA = — 2.6.1 —

500GB SATA 7.2K RPM 2.5” HDD MDE-HD2GC3-500GB

MDE-HD2GC3-500GB=

2 to 4 2.5.3(S5)

2.5.5 and later releases

2 Disks— 929.4 GB

3 Disks— 1384.1 GB

4 Disks— 1858.8 GB

Cisco MDE 1100

500GB SATA 7.2K RPM 3.5” HDD MDE-HDDSTA-500GB= 2 All up to 2.5.3(S4) 840.5 GB

4 2.5.5 and later releases 1772,0 GB


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Figure 3-1 Cisco MDE 1100 Four Slots

Fresh installation properly initializes disks 2, 3, or 4 once they are inserted in the system. Software upgrade also properly initializes the disks (2, 3, 4) inserted in the system, then the extra disk space is properly utilized. Any preexisting contents are preserved with the software upgrade.

Note Disk hot swap is supported in a two slot/disk system.

Managing the Cisco MDE 1125 with up to Four DisksWith the LSI MegaRAID 9266-8i 8-port internal controller, the hard disks are smaller and the optical (DVD/CD-ROM) drive is removed. The Cisco MDE 1125 supports 300 Mbps with 1000 concurrent connections and can hold up to four 3.5-inch hard drives.

The drive-bay numbering is shown in Figure 3-2.

Figure 3-2 Drive Numbering, Large Form Factor

Observe these drive population guidelines for optimum performance:

• When populating drives, add drives to the lowest-numbered bays first.

• Keep an empty drive blanking tray in any unused bays to ensure proper air flow.

• You can mix hard drives and SSDs in the same server (the LFF version of the server does not support SSDs). However, You cannot configure a logical volume (virtual drive) that contains a mix of hard drives and SSDs. That is, when you create a logical volume, it must contain all hard drives or all SSDs.

HDD1 HDD2 HDD3 HDD4

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Chapter 3 Operating and Maintaining the Appliance Installing or Replacing a Drive or Disk

Installing or Replacing a Drive or Disk• Installing or Replacing Cisco MDE 1100 Disk Drives, page 3-6

• Installing or Replacing Cisco MDE 1125 Disk Drives, page 3-7

Installing or Replacing Cisco MDE 1100 Disk Drives

Step 1 Mark any damaged disk “bad” by entering the following command:

#disk mark <disk name> bad

Step 2 Remove the hard drive that you are replacing or remove a blank panel from an empty bay (Figure 3-3):

a. Press the release button to expose the ejector lever.

b. Pull the ejector lever toward you, and then pull the hard drive sled from the drive bay.

c. If you are replacing an existing hard drive, remove the hard drive from the sled by removing the four screws from the bottom of the sled.

Step 3 Install a new hard drive:

a. Place the hard drive in the sled with the connectors facing the rear.

b. Install the four securing screws on the bottom of the sled.

c. With the ejector lever still open, push the sled into the drive bay until you feel the drive stop against the backplane.

d. Press the ejector lever flat until the lock clicks into place.

Step 4 Mark the new disk “good” by entering the following command:

#disk mark <disk name> good

Step 5 Reboot the MDE device. The new disk will be configured during the boot-up process. If the disk replaced is in slot 1 or slot 2, the system will take some extra time to complete the RAID re-configuration process automatically. Use the show disks raid-state command to check RAID status.


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Chapter 3 Operating and Maintaining the Appliance Installing or Replacing a Drive or Disk

Figure 3-3 Removing and Replacing Hard Drives

Installing or Replacing Cisco MDE 1125 Disk Drives

Tip You do not have to shut down or power off the server to replace hard drives or solid state drives (SSDs) because they are hot-pluggable.

To replace or install a hot-pluggable hard drive:

Step 1 Remove the drive that you are replacing or remove a blank drive tray from the bay:

a. Press the release button on the face of the drive tray. See Figure 3-3.

b. Grasp and open the ejector lever and then pull the drive tray out of the slot.

c. If you are replacing an existing drive, remove the four drive-tray screws that secure the drive to the tray and then lift the drive out of the tray.

Step 2 Install a new drive:

a. Place a new drive in the empty drive tray and install the four drive-tray screws.

b. With the ejector lever on the drive tray open, insert the drive tray into the empty drive bay.

c. Push the tray into the slot until it touches the backplane, then close the ejector lever to lock the drive in place.

1 Release button 2 Ejector lever

3 Hard drive sled, bottom view 4 Securing screws (four)

3 4

2391

70

Console Reset PSU MEM CPU

2

1Cisco MDE 1100

Media Delivery Engine


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Chapter 3 Operating and Maintaining the Appliance Managing Power Supplies

Figure 3-4 Replacing Hard Drives

Managing Power Supplies• Supported Power Supplies, page 3-8

• Installing Power Supplies, page 3-9

Supported Power Supplies Table 3-2 lists supported Cisco MDE 1100 Series power supplies. For more information about power supplies, see Technical Specifications.

Note Do not mix power supply types in the server.

1 Ejector lever 3 Drive tray securing screws (4)

2 Release button –

HDD4 HDD5HDD1HDD6

HDD2HDD7

HDD3HDD8

3

3

3

3

1 2

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Table 3-2 Cisco MDE 1100 Series Power Supplies

Supported Power Supplies Part Number

650W AC Power Supply (R2X0-PSU2-650W) MDE-650WPS=


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Chapter 3 Operating and Maintaining the Appliance Managing Power Supplies

Installing Power Supplies

Tip If you have ordered an appliance with power supply redundancy (at least two power supplies), you do not have to power off the appliance to replace a power supply because they are hot pluggable.

To replace or install a redundant power supply:

Step 1 Remove a power supply or a blanking panel from an empty bay by doing one of the following:

• If your appliance has only one power supply, shut down and power off the appliance as described in the “Shutting Down and Powering Off the Appliance” section on page 3-1.

• If your appliance has two power supplies, shut down the appliance as described in the “Shutting Down and Powering Off the Appliance” section on page 3-1. The power supplies are hot pluggable, so you do not have to completely power off the appliance.

Then follow these steps:

d. Remove the power cord from the power supply that you are replacing.

e. Cisco MDE 1100—Push the release lever toward the center of the power supply or blanking panel and pull on the handle to disengage the supply from the backplane (see Figure 3-5).

Cisco MDE 1125—Grasp the power supply handle while pinching the release lever towards the handle (see Figure 3-6).

f. Pull the power supply out of the bay.

Step 2 Install a new power supply:

a. Cisco MDE 1100—Insert the new power supply into the bay and push it inward until the release lever clicks and locks.

Cisco MDE 1125—Grasp the power supply handle and insert the new power supply into the empty bay. Push the power supply into the bay until the release lever locks.

b. Connect the power cord to the new power supply.

c. Press the Power button to return the appliance to main power mode.

Figure 3-5 Removing and Replacing a Cisco MDE 1100 Power Supply

1 Release lever 2 Power supply handle

1957

26

1 2

PSU2 PSU1


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Chapter 3 Operating and Maintaining the Appliance Managing Spares

Figure 3-6 Removing and Replacing a Cisco MDE 1125 Power Supply

Managing SparesA spare unit is intended to recover content on Cisco ECDS hard disks when the Cisco MDE unit itself is damaged but the hard disks are ok.

Before You Return the Damaged Unit

Before returning the damaged unit:

1. Remove your good hard disks from the damaged box and label them with the disk slot number shown on the front panel of the Cisco MDE.

2. Make a note of the Cisco ECDS software version that you are running on the damaged unit so that you order the correct software version for your replacement unit.

After You Receive Your New Unit

When you receive your new box, verify the following on the newly shipped unit:

1. Use the show device mode current command to verify that the device mode is “Service Engine” (SE).

2. Use the show version command to verify that the Cisco ECDS software version is the same as your previous version.

3. Insert the preserved hard disks into the corresponding slots of the spare unit.

Procedure

To replicate your CIMC settings, including networking and boot order, power on the Cisco MDE to initiate bootup and then do the following in the Cisco Integrated Management Controller administration interface:

Step 1 In the left navigation pane, choose the Server tab and click Remote Presence (Figure 7)

Step 2 Choose the Serial-over-LAN tab and click Enabled in the Serial over LAN Properties box.

Step 3 Choose 9600bps from the Baud Rate drop-down menu.

Step 4 Click Save Changes.

1 Power supply handle 2 Power supply release lever

PSU1PSU1 PSU2PSU2PSU1 PSU2

1 2

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Figure 7 Manage Remote Presence Settings

Step 5 In the left navigation pane, click BIOS (Figure 8).

Step 6 In the BIOS Actions box, click Configure BIOS and choose the Advanced tab. The Configure BIOS Parameters page is displayed.

Step 7 Scroll down to the Serial Configuration box and do the following:

a. Set Console Redirection to Disabled from the drop-down menu.

b. Set the Terminal Type to PC-ANSI from the drop-down menu.

c. Click Save Changes.


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Figure 8 Configure BIOS Parameters

Step 8 In the left navigation pane, click Power Policies (Figure 9).

Step 9 In the Power Policies Power Restore Policy box choose Power-On from the drop-down menu. Leave the default settings in the Power Delay Type and Power Delay Value fields.

Figure 9 Manage Power Policies

Step 10 In the left navigation pane, click Remote Presence (Figure 10).

Step 11 In the Remote Presence Actions box, click Launch KVM Console. Accept the security prompts to launch the console.


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Figure 10 Launch the KVM Console

Step 12 In the left navigation pane, click Summary (Figure 11).

Step 13 In the Server Summary Actions box, click Power Cycle Server and click OK.

Figure 11 Power Cycle the Server

Step 14 Log on to the Cisco MDE using the CIMC connect host command. The following message is displayed:

The software component on your flash device appearsto be different from what should be installed


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Step 15 Enter the show disk details command to make sure all hard disk drives (HDDs) are operational and that the Cisco Content Delivery Network file system (CDNFS) size is correct. See also the “Disk Detail Examples” section on page 3-14.

Step 16 Enter the show hardware command to make sure the RAM size is correct and to verify that the Serial Number matches the number in the CIMC.

Step 17 Restore your original configuration by manually retyping the saved configuration line by line or run the setup program, which assists with initial configuration.

Step 18 Verify the current running configuration by using the show running-config command.

CDM# show running-config

Step 19 To sync the operating system (OS) with the USB, use the copy http install command to install upgrade.bin software:

a. Obtain the Cisco ECDS software upgrade.bin file (for example, ECDS-X.x.x.x-K9.bin)

b. Copy this file onto an HTTP server that can be reached from the Cisco ECDS.

c. Install .bin software using the following command:

copy http install <server-ip> <remote_file_dir> ECDS-X.x.x.x-K9.bin [port]

d. Reload using the reload command.

Tip After the reload, you should no longer receive the “...software component on your flash device appears to be different from what should be installed” message.

Step 20 (Optional) Verify that your expected contents exist on the new unit and that the system receives distribution of new contents.

For more information about using the CIMC to remotely manage your Cisco MDE hardware, see the Cisco Media Delivery Engine Administration Guide on Cisco.com.

Disk Detail Examples

Example 3-1 MDE 1125 4-Disk Detail

MDE-1125# show disk detail

disk00: Normal (h03 c02 i03 l00 - megaraid_sas) 475878MB(464.7GB)disk00/04: SYSFS 32765MB( 32.0GB) mounted at /local1disk00/05: CDNFS 429291MB(419.2GB) mounted internallySystem use: 13821MB( 13.5GB)FREE: 0MB( 0.0GB)disk01: Normal (h03 c02 i02 l00 - megaraid_sas) 475878MB(464.7GB)disk01/04: SYSFS 32765MB( 32.0GB) mounted at /local1disk01/05: CDNFS 429291MB(419.2GB) mounted internallySystem use: 13821MB( 13.5GB)FREE: 0MB( 0.0GB)disk02: Normal (h03 c02 i01 l00 - megaraid_sas) 475878MB(464.7GB)disk02/01: CDNFS 475870MB(464.7GB) mounted internallySystem use: 7MB( 0.0GB)FREE: 0MB( 0.0GB)disk03: Normal (h03 c02 i00 l00 - megaraid_sas) 475878MB(464.7GB)disk03/01: CDNFS 475870MB(464.7GB) mounted internally


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http://www.cisco.com/en/US/docs/video/ecds/2.5/admin_guide/mdeadmin.html


System use: 7MB( 0.0GB)FREE: 0MB( 0.0GB)disk04: Normal (h03 c02 i07 l00 - megaraid_sas) 475878MB(464.7GB)disk04/01: CDNFS 475870MB(464.7GB) mounted internallySystem use: 7MB( 0.0GB)FREE: 0MB( 0.0GB)


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