OpenScape Health Station is an integrated point-of-care solution that streamlines clinical access and keeps the patient informed, educated and entertained; thus increasing productivity, reducing costs and improving quality of care.

OpenScape Health Station

OpenScape Health Station is an inte-grated point-of-care solution that streamlines clinical access and keeps patients informed, educated and en-tertained. OpenScape Health Station is the solution to healthcare organiza-tions concerns about improving pa-tient satisfaction.

Overloaded and underfunded, health-care organizations are turning to tech-nology to meet their goals for improv-ing patient care while reducing capital expenditures and operating costs. Many core clinical processes such as diagnostic imaging, medication dis-pensing and reporting lab results are being automated and supported by technology.

Furthermore, enabling clinical staff se-cure access to these systems at the point of care improves timeless and re-duces the risk of error, thus improving patient safety and quality of care.

New technology is being introduced at the bedside to improve the patient ex-perience – televisions, radios, tele-phones, video cameras, computers, and room controls are just a few exam-ples. All of these devices help improve patient satisfaction, but they often re-quire separate and more costly main-tenance procedures (and contracts) and their power and network cabling can create patient safety and infection control issues.

High costs and patient safety issues are driving the current tendency in health-care organizations to integrate as many of these devices and networks as possi-ble, onto a single, bedside PC platform. A single bedside terminal reduces the cost of operations and maintenance – making life easier for IT. It also creates a safer work environment by reducing trip and fall hazards for staff, patients, and family.

OpenScape Health Station

Main features

Clinical servicesPoint of care access to patient records (EMR), Healthcare IT Systems (HIT) and other information sources (hospi-tal manuals, guidelines, policies, drug profiles) help clinical staff to make timely, informed decisions and im-prove the quality of care.

• Bedside HIT Access – Picture Ar-chiving and Communications Sys-tem (PACS), Electronic Medical Re-cords (EMR), and Computerized Physician Order Entry (CPOE).

• Advanced Nurse Call – Hands free, bi-directional voice communica-tions and alerting.

• Remote Monitoring – Integrated webcam for 24/7 video monitoring of patient.

• Bedside Barcode and/or RFID Scan-ning – Assure correct patient identi-fication and safe medication dispen-sation.

Patient services from OpenScape PatientCenterIn the era of patient-centered care, the patient needs more than top-notch medical care and treatment. Patient satisfaction and medical outcomes are also impacted by how well the patient is educated, entertained and informed.

• Multimedia entertainment – Radio, cable TV, IPTV, movies on demand, and games.

• Multimodal communications – IP Voice, SIP video-conferencing and Skype.

• Internet access - Patients can access the internet (web & e-mail) directly.

• Patient education - Patients can learn about their medical condi-tions, recommended treatment op-tions, and post-operative regimens.

• Room controls - Patient manage-ment of lighting, room temperature, window curtains and blinds.

• Baby webcam - For maternity and neonatology allows mothers to watch their new borns.

Administration servicesA secure terminal in every patient room can make many important hos-pital operations easier and more effi-cient. Maintenance, Housekeeping and Quality Improvement depart-ments can all benefit.

• Hospitality interface – Self-service access to meal ordering and menu planning.

• Surveys – Hospital administration and/or quality improvement teams can deliver and process patient sur-veys in real time.

• Maintenance reporting – Mechani-cal issues can be reported directly to the facility maintenance depart-ment without involving the nurse in nonclinical issues.

OpenScape Health Station Deployment Options

OpenScape Health StationTerminal

Operation & Maintenance

Billing System

Patient Education & Services

Hospital Administration

Servers

Healthcare Information

Systems (HIS)

Advanced Nurse Call

EMR

CPOE

PACs

Radio, IPTV, Games, Video on Demand

Internet, Chat & E-mail

Guest Wireless Access

Hospital Administration Systems

Healthcare Information Systems OpenScape PatientCenter Server

Patient / Guest Wireless Access

Deployment OptionsOpenScape Health Station provides unparalleled deployment flexibility and scalability. Healthcare organiza-tions can choose which exact features they want to deploy and how they want to deploy them. Hospitals that are only interested in the clinical fea-tures can interface with their preferred HIT systems. Other healthcare organi-zations will deploy OpenScape Patient-Center to provide self-service access to patient entertainment, information and education services. In addition, OpenScape Health Station provides a variety of hardware alternatives for terminal size, peripherals and mount-ing options. Everything from an 8-inch terminal attached to a dialysis chair to a 32-inch high-definition terminal.

Bedside Terminal OptionsOpenScape Health Station bedside ter-minals are all MS Windows 7-based all-in-one PC solutions that are fan-less and feature power-efficient Intel® embed-ded processors. The terminal includes a USB interface that makes it easy to inte-grate the latest networking, communi-cations, wireless and security technolo-gies. The terminal is controlled by an easy-to-use GUI interface that is cus-tomizable to each hospital and adapt-able room-to-room.

The solution offers multiple terminal sizes to meet the different requirements of public and private spaces, emergency rooms and patient rooms. The touch screen terminals range from an 8" ter-minal that might be ideal at a dialysis chair, to an 18.4" HD terminal that pro-vides a rich user experience at the point of care. In addition, larger flat panel dis-plays (32" and 40") can be installed.

Other features include:

• Widescreen (16:9) and standard (4:3) aspect ratio

• Specialized casing materials that are water and dust proof (IP64 front face, IP52 rear)

• High resolution and bright TFT display

• 5 wire resistive touch screen

• Configurable LED warning indicators

• Built-in speakers with optional headphone connection

Installation and Mounting OptionsOpenScape Health Station offers dif-ferent arm mounting options to meet a variety of room sizes and configura-tions – shared rooms, retrofitting with existing head walls, and ceiling mounts when walls aren't available. Mounting options include arms designed to be mounted above the bedside, fixed to a wall or a ceiling. A bed headwall mounting is available where wall or ceiling mounts are not available, such as in shared patient rooms, older hos-pital buildings or emergency depart-ments. In addition, mounting options for desk stands and medical carts allow for standardization of terminals throughout the hospital.

• Premium bearings and gas/oil cus-tom clutch assembly provide ease of movement in all articulations.

• Maximum extension 1745 mm (69 inches), height adjustable from - 55º to 20º

• Casing with plastic covers can be cleaned to medical standards.

• Vertical stops and integrated rota-tion stops inside the casting joints.

• Easy gas spring adjustment without dismantling the arm.

• Large inner cross section for cables with integrated cable covers for easy installation.

• Industry standard VESA attach-ments 75 mm / 100 mm.

15.4"1280x800Ratio 16:9

17"1280x1024Ratio 16:9

18.4"1440x900Ratio 16:9

Headwall Mount

Ceiling Arm Mount

Double-clutch Wall Arm Mount

Single-clutch Wall Arm Mount

Security and Compliance

OpenScape Health Station terminals can be equipped with a smartcard reader and a proximity card reader. Using a card for authentication, staff members can use the bedside terminal to securely logon to key Health-care IT systems. In addition, the terminals can be equipped with a bar-code reader to monitor which medication is administered to which pa-tient and to avoid Adverse Drug Effects by assuring a positive patient identification.

Using Single-Sign-On software and proximity cards, clinicians can have easy, yet much more secured access to medical applications, and don't have to remember multiple user names and passwords. OpenScape Health Station can reduce calls to the help desk for forgotten passwords, centralizes management across applications, and delivers an improved audit trail to conform to HIPAA and other regulatory requirements.

Optional peripherals and featuresOnce installed, OpenScape Health Station becomes the computing hub for a wide variety of optional peripher-al devices that provide flexibility and expandability for both patient and clinical features. These devices in-clude:

Magnetic Swipe Card Reader (MSR)

Used in conjuction with PIN code to identify and authenticate user. Can be used for loyalty card programs, credit or debit card payments.

Biometric reader

Biometric security ensures secure ter-minal logon for doctors, nurses, and patients, using fingerprint recognition which doesn’t require a keyboard or password management.

Barcode scanners & RFID readers

Can be used to simplify data entry (eg. patient medications and room reloca-tions) and reduce recording errors, as well as confirm medicine distribution in real-time.

VoIP telephones

Reduce infrastructure and vendor complexity by consolidating data and telephony onto a common network, which saves costs and decreases the number of service providers.

Ultrasonic microphones

Allows patients who cannot physically touch bedside terminals to control them with voice commands, using a microphone and voice recognition software.

Wired and wireless keyboard

Include Smart DisinfectTM feature to monitor keyboard disinfect status and provide reminders when sterilization is due. Both types of keyboards include a non-porous surface, manufactured using plastics injected with Novaron®, an anti-microbial agent that eliminates the spread of infections.

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Availability and technical specifications are subject to change without notice.

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