open touch truly-unified-communication

COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

OpenTouch Truly Unified Communication

Jack Jachner Alcatel-Lucent

UC made simple!!!!

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A COMPREHENSIVE SOLUTION THAT ENABLES CARRIERS, CLOUD

SERVICE PROVIDERS AND SYSTEMS INTEGRATORS TO DELIVER AN UCaaS OFFER THAT PROVIDES A SECURED AND PRIVATE NEW

EXPERIENCE TO ENTERPRISES (20-5000 USERS)

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OpenTouch Cloud empowers the buyer to control their technology decision based upon their unique communication

needs, business cycles and financial position.

Not a Forced Technology - A Technology of Choice!

PBX

VoIP

CTI

Presence

Mobility

UC

Video

BYOD

Private Cloud

Hosted

CPE

Virtualization Collaboration

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CUSTOMER CHOICE DRIVEN

Open Touch Cloud designed to fit your preferences

Choice of OPEX or CAPEX Investment Choice of Architecture Choice of Device Choice of Conversation Choice of Applications

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OpenTouch Cloud --Financial Choice

• All OPEX Model

Consume what you need, when you need it

• All CAPEX

One Time Investment

Private Cloud Option

Premise Based

• Combination

OPEX model for applications and CAPEX for Hardware

• Managed Service Offering

Customized Approach

Custom solution base upon Unique Needs


CHOICE OF ARCHITECTURE -- Open Touch Platform Block Diagram

On Premise In Cloud

Adv. B

usin

ess

Com

munica

tions

Colla

bora

tion

Pre

sence

, Insta

nt

Messa

gin

g

Confe

rencin

g

Messa

gin

g

Mobility

Conte

xtu

al

Serv

ices

Conta

ct Cente

r

Voice

Porta

l

Om

niP

CX E

nte

rprise

ToIP

Featu

res S

yste

m

Serv

ices

Unified Network Management

Media Server

Multimedia Communication Core

User Sessions Manager

SIP

OpenTouch Architecture MyIC Client

Authentication Server integration

MS OCS/MOC integration

E-mail Server integration

Business Process & Web 2.0 integration

CRM Integration

Corporate Directories

IBM Lotus integration

User Session

APIs

Application

APIs

End User

Web S

erv

ices

VoIP /

Hybrid

OXE

Single Platform

Per

Instance


Choice of Architecture / Topology

OpenTouch front End

Enterprise Premise LAN Infrastructure

Enterprise Customer

IP / MPLS / VPN Instance Public

Network

SIP / CID Loop / ISDN

Internet

RAP / VPN

Data Center LAN Infrastructure

Reverse Proxy

SBC

Video MCU

OpenTouch™

Firewall

Servers

ICON Primary Data Center Firewall

My IC Devices / Mobile

Local survivability

Any External Device

Supports Hybrid Deployment

Same

Hardware

ad Software

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CHOICE OF DEVICE -- MULTI-DEVICE CONVERSATION

USER CENTRIC NOT DEVICE CENTRIC DEVICE CHOICE

TECHNOLOGY

SESSION CONTINUITY

1 2

TRANSPARENT

SESSION SHIFT

ALWAYS REACHABLE, CONTINUOUS AND EFFICIENT USER EXPERIENCE

INDIVIDUAL ROUTING

USAGE

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CHOICE OF CONVERSATION -- MULTI-MEDIA CONVERSATIONS

EASY ESCALATION ACCESS & PERFORMANCE FOR ALL EMPLOYEES NATIVE

MULTI-PARTY AND MULTI-DEVICE

SESSION CONTINUITY ADDING MEDIA

ON THE MOVE

AT THE OFFICE

FROM HOME

MEETING ROOM

SIMPLE AND EFFECTIVE COLLABORATIVE TEAMWORK

IN 1 CLICK

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ICON OpenTouch Cloud Solutions

• Delivery Model offers Choice

ICON OpenTouch Cloud services to be offered on managed and best effort circuits

Carrier services / Data Center provided by major Tier 1 providers

• Configuration / Pricing / Order Entry Model

Simplified web based configuration and pricing

Flexible pricing / billing model

Pay per user / pay per use model

• Business Partner Offer

OpenTouch BP Cloud enablement

ICON will offer an OpenTouch complete cloud rack solution

Professional services / consulting to get you started

Public / Private cloud hosted

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ICON OpenTouch Cloud Solutions

Experience OpenTouch !

• If you wish to Experience OpenTouch

• ICON invites you to see the ICON OpenTouch Cloud

demo at booth 1419

• Visit our website at:

www.iconvn.com

http://www.iconvn.com/

open touch truly-unified-communication

Technology

choice of device

technology of choice

choice of conversation

financial choice

unique needs5 copyright

cloud service providers

unique communication

combination opex model