open the home/programs section click: enter : click : (registration number and license are provided...

2
Open the home/programs section Click: Enter : Enter: Click : (Registration number and license are provided at the time of purchase. Once these are entered, you are ready to start using ChargeAnywhere). REGISTRATION FOR TECHNICAL SUPPORT AUTHORIZED DEALER Phone: 1-800-211-1256, Option 1 Email: [email protected] Web: www.comstarinteractive.com RETAIL CHARGE ANYwhere TREO700w DOWNLOAD Launch Internet Browser Enter the provided url Download unknown application? Select : Select : Want to accept CA? (URL is provided at the time of purchase). Yes Download to device Save and Open Yes License # Phone # Submit ChargeAnywhere icon CONNECT A PRINTER WITH THE DEVICE Both phone and printer must be powered on. Click: Click: Click: Click: Click: Click: Select the printer: [Enter passkey for printer-provided by the manufacturer] Serial Port Click: Click: Select the printer: Assign a port from COM 1- COM 4 Secure connection Click: CONNECT A PRINTER WITH CHARGEANYWHERE Settings Connections Bluetooth Devices New Partnership Start/Windows icon Next COM Ports New Outgoing Port Next Finish ChargeAnywhere icon is located in the home/programs section of the phone Click: Select: Select: Select the printer: Select the port: Port must be identical to the port assigned on the phone. Click: ChargeAnywhere icon Setup Peripheral Devices Devices Port Done Enter Password Default password is 12345678. (Merchant MUST immediately change all default and expired passwords.) LOGIN password

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Page 1: Open the home/programs section Click: Enter : Click : (Registration number and license are provided at the time of purchase. Once these are entered, you

Open the home/programs section

Click:

Enter :

Enter:

Click :

(Registration number and license are provided at the time of purchase. Once these are entered, you are ready to start using ChargeAnywhere).

REGISTRATION

FOR TECHNICAL SUPPORT AUTHORIZED DEALER

Phone: 1-800-211-1256, Option 1

Email: [email protected]

Web: www.comstarinteractive.com

RETAIL

CHARGE ANYwhere TREO700w

DOWNLOAD

Launch Internet Browser

Enter the provided url

Download unknown application?

Select :

Select :

Want to accept CA?

(URL is provided at the time of purchase).

Yes

Download to device

Save and Open

Yes

License #

Phone #

Submit

ChargeAnywhere icon

CONNECT A PRINTER WITH THE DEVICE

Both phone and printer must be powered on.

Click:

Click:

Click:

Click:

Click:

Click:

Select the printer:

[Enter passkey for printer-provided by the manufacturer]

Serial Port

Click:

Click:

Select the printer:

Assign a port from COM 1-COM 4

Secure connectionClick:

CONNECT A PRINTER WITH CHARGEANYWHERE

Settings

Connections

Bluetooth

Devices

New Partnership

Start/Windows icon

Next

COM Ports

New Outgoing Port

Next

Finish

ChargeAnywhere icon is located in the home/programs section of the phone

Click:

Select:

Select:

Select the printer:

Select the port:

Port must be identical to the port assigned on the phone.

Click:

ChargeAnywhere icon

Setup

Peripheral Devices

Devices

Port

Done

Enter Password

Default password is 12345678.

(Merchant MUST immediately change all default and expired passwords.)

LOGIN

password

Page 2: Open the home/programs section Click: Enter : Click : (Registration number and license are provided at the time of purchase. Once these are entered, you

Clerk #: Yes or No

Invoice#: Yes or No

Tax: Yes or No

Select:

Select:

Select the desired transaction

Select:

[Device connects to host for authorization and prints a receipt*]

Select:

Select:

Select the transaction to view

Click:

Verify card info/transaction amount

Select:

[Phone connects to host for authorization and prints a receipt.]

Swipe card*

Enter Sale Amount

Click:

[Device connects to host for authorization]

QUICK SALE

Quick Sale… Swipe card*

Submit

SALE

Select:

Select:

Swipe card*

Enter Sale Amount

Select:

Sale

Transactions

Submit

Select:

Select:

Enter Card #

Enter Exp Date

Is Card Present? Yes or No

Enter Sale Amount

Enter Address

Enter Zip Code

Click:

[Device connects to host for auth.]

*See Processing Receipts

Sale

Transactions

Submit

No

MANUAL ENTRY

Select:

Select:

Select the transaction to be submitted

Click:

Verify card info / transaction amount

Enter Force Amount:

Click:

[Device connects to host and response is displayed]

*See Processing Receipts

Auth. Only Transactions

Logs

Submitting an Auth Only For Payment

Select:

Select:

Select transaction to void

Click

Verify card info / transaction amount

Click

[Device connects to host and response is displayed]

*See Processing Receipts

Current Day Log

Logs

Void VIEWING OFFLINE TRANSACTIONS

Retry

SENDING AN OFFLINE TRANSACTION

Send

FORCE

Select:

Select:

Swipe card* or

Enter Card #:

Enter Exp Date:

Is Card Present? Yes or No

Enter Return Amount

Select:

[Device connects to host for auth.]

*See Processing Receipts

Return

Transactions

Submit

RETURN

Select:

Select:

Swipe card* or

Enter Card #

Enter Exp Date

Is Card Present? Yes or No

Enter Authorization Amount

Click:

[Device connects to host for auth.]

*See Processing Receipts

Auth. Only

Transactions

Submit

Auth Only

Capture

SENDING ALL OFFLINE TRANSACTIONS

Ok

Print Customer Receipt:

or

PROCESSING RECEIPTS

Signature Receipt prints automatically

Select:

Select:

Swipe card* or

Enter Card #

Enter Exp Date

Is Card Present? Yes or No

Enter Approval Code

Enter Amount

Enter Address

Enter Zip Code

[Device connects to host for auth.]

*See Processing Receipts

Force

Transactions

Submit

Select:

Select:

Select the transaction to view

Click:

Offline Transactions

Logs

Offline Transactions

Logs

Select:

Select:

Select:

[Phone sends transactions and processes receipts one at a time]

Offline Transactions

Logs

Send All

Retry

CHARGE ANYwhere TREO700w CHARGE ANYwhere TREO700wCHARGE ANYwhere TREO700w

Yes

Current Day Log

Logs

*This option is available if the device is connected to a compatible printer..

Void

View

View

View

INDUSTRY SPECIFIC OPTIONAL PROMPTS

[Depending on industry specific setup options, these prompts may display

during sale transactions]

Naming Options: Clerk#, Driver#, Operational, Employee#, Vendor#, Server Id, Bartender Id, Waiter Id.

Naming Options: Invoice#, Ticket#, Job#, Order#

View

View

[NOTE: To enter numbers, hold down option key]

{Important: To go to previous pages within the application, use Back, Cancel or Done buttons within the application. Using the X on top of the screen, merely closes the window but leaves the application running}

[Details of the selected transaction will display]

Select:

Select:

Enter Sequence #

(A sequence # is assigned to every transaction logged)

------------------ OR ------------------

Transactions

Void

Select:

Select:

Enter Sequence #

(A sequence # is assigned to every transaction logged)

------------------ OR ------------------

Transactions

Retry

Submit

Submit