open innovation (oi) an overview - codestorm...
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© 2017 Wipro wipro.com confidential 1
Open Innovation
(OI) – An Overview
Ramanan Sambukumar
Head - Open Innovation & Wipro Ventures (India)
Nov 2017
For any queries write to us – [email protected]
© 2017 Wipro wipro.com confidential 2
Open innovation –
our intent
Make our customers successful
Establish a strong partner ecosystem
Create differentiated Wipro solutions
Continuous improvement in our innovation capabilities
© 2017 Wipro wipro.com confidential 3
Open innovation
Harness innovation energy outside & inside the organization
Leverage leading
innovations from
startups
Extended
research
collaboration
Create innovation
project pipelines
with customers
Establish new
innovation
channels within
Wipro
Extended Ecosystem
• Academia
• Expert Networks
• Consulates
• Tech Consortia
Innovation for Wipro
• Coding Competitions / Hacks
• Innovation Platforms
• Innovation Events / Roadshows
• Corporate VC (H2H3)
• Wipro Ventures
Startup Ecosystem
• Global Startups
• NASSCOM
• Microsoft Accelerator
• VCs & Other Investors
• Startup Advisors / Analysts
Co-Innovation for Customers
• Startup Exchange (StartEx) &
Reverse Pitch
• Market Scan and Research
• Innovation Jumpstart Program
(IJP)
© 2017 Wipro wipro.com confidential 4
Open Innovation +
Wipro Ventures Collaborating for Customer Success !
Embed into Wipro
Solutions
Create end-to-end solutions, that are differentiated & market leading, by
integrating startup solutions into Wipro’s solutions. Examples: Wipro Holmes Artificial
Intelligence Platform™, Smart-i-Connect – Smart Cities Platform, AssureNxt –
Testing Services Platform, DXP – Digital Customer Experience platform
GTM
Partnerships
Outcome driven partnership for startups as well as customers. Successfully
partnered with over 45 startups and matured many into proactive proposals &
wins
Minority
Investments
Investment in startups of strategic interest to Wipro. Invested in 11 startups
(+$30mn) in the areas of security, IOT, Big Data, AI & Mobile/Chatbots till date.
Some of our portfolio startups include Headspin, Tricentis, Altizon, Avaamo,
Tradeshift, Intsights, Demisto, Emailage, Vectra, Imanisdata and Vicarious
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OI offerings
for Customers
Open
Innovation
Services
Market Scan and Research
Intelligence to action on latest trends and research insights (within/outside
of industry) at the intersection of technologies Available on demand and as a
periodic content, it will achieve a periscopic view of the market and ecosystem
Expert Services & Crowdsourcing
Connect to open innovation intermediaries to tap into
talent pools and expert networks outside the
customer organization to solve specific problems or to
source very niche skills for complex customer programs /
projects
Innovation Jumpstart Program (IJP)
A comprehensive and dedicated Open Innovation Lab to
enable rapid experiments, POCs and Pilots for startup
solutions that interest customer. It can also engage other
startup solutions that customer wants to experiment with,
to extract the most impactful use cases
Startup Exchange (StartEx)
A Startup Exchange program to bring together curated
startups and customers as part of global events.
Designed to provide a front row view of startup disruptions,
to customer leadership and enable immediate connects
and actionables to determine feasibility, impact and
partnership potential
Hackathons & Ideathons
Wipro can organize Ideation programs & Hackathons to
solve customer problems or to address tech/industry
whitespaces. The Ideathons and Hackathons can be run
both within the customer organization, within Wipro or
opened to the external community
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Immediately we could get started with Innovation Jumpstart Workshop with your Customer accounts
to understand their needs and agree on action plan!
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OI for Customers -
Value DeliveredConnecting Customers to the Open Innovation Ecosystem to Identify Disruptive & Differentiated Solutions for Realizing Business Value
Startup Exchange
(StartEx)
• 16+ StartEx events
• 7+ Customers (BFSI,
ENU, CONSUMER,
MNT)
• 6+ Startups
shortlisted for POC /
Pilots
• 100+ Startups
evaluated & many
curated
• Themes: AI,
Advanced Analytics,
Fin-Tech, Next-Gen
Apps
Hackathons &
Ideathons
• 15+ Ideathons ( both
for customers &
Wipro)
• Ideathon Themes:
Valve Position
(ENU), Drone
Challenge (Mfg)
• 4+ Hackathons (1 -
Virtual ; 3 – Physical)
• >30 ideas realized
• Hackathon Themes:
Visualizations, API
Mashups, UX
enhancements
Market Scan and
Research
• 24+ Customer facing
newsletters on latest
innovation trends
• 8+ Startup
Landscapes (AI,
Retail, Block chain,
gamification)
• 2+ Though
leadership articles
(3D printing, Cross
Ind. Innovation)
• 12+ Disruptive
startups webinars
(Cognitive, NLP/G,
Adv. Analytics)
Innovation
Jumpstart Program
(IJP)
• 1 engagement with a
leading major
financial institution
• > 40 experiments and
POCs conducted
over a year
• Solutions developed:
facial identification,
gaze analytics,
footfall analytics &
ATM safety
• 2 opportunities in
pipeline
Expert
Services &
Crowdsourcing
• 4+ engagements with
expert communities
in the India & US
• Solving problems in
areas of cognitive
computing, computer
vision tapping into
SMEs / PhDs in
respective areas
• 3 in-progress
engagements in
areas of NLP and
Machine Learning
targeting niche US
universities students
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Startups Partnership
Portfolio - Snapshot
28+ Existing Partnerships >15 in Advanced Discussion Stages Working Across Industries
Enterprise / Devops
Healthtech
Drones
IoT
Mobile / MADP
Sample
Automation / AI
/ ML / Bots
Fintech
3D Printing
Big Data / Analytics /
Visualizations
© 2017 Wipro wipro.com confidential 8
Cases of Agility,
Value and Low CostSome examples of Customer cases who got solutions at unprecedented “Speed” and “Value” from our OI Services
Customer Ask
What We Did
Customer Ask
What We Did
The Insurance client is opening up a concept retail outlet where all business units could
be brought under one umbrella of a physical concept store
Functionalities - a web application which helps in managing queues in the store by acting
like a self-service concierge. The tool needs to have advanced reporting capabilities on
min wait time, max wait time and user experience, based on user role. But solution was
needed in 20 days!
Wipro scouted for a partner from it’s existing partnerships portfolio and selected Drona
HQ.
DronaHQ enabled Wipro to put up a demo of all user views of application in about three
working days for client’s review and signoff.
Long standing problem (>3 years) of random ATM transaction failures
Bank unable to figure out pattern related to such failures, unable to do root cause analysis
and hence could not take any preventive remedial measures
Had a direct impact on their costs as customers started using other bank’s ATM for their
transactions. This also led to poor customer experience and churn
Wipro worked with Vunet, one of our partners to implement VuSmartMaps, a Big Data
based Network Analytics Solution.
Using a combination of machine learning based anomaly detection, intuitive
visualization called storyboards, vuSmartMaps enabled the analyst to identify the problem
in a matter of few minutes
The incident analysis done through the above approach, pointed to problem at the
queuing system of the Core Banking application and not Network (as was originally
thought by the bank).
An Indian Banking CustomerAn Australian Insurance Customer
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Customer testimonial - Shell
Johan Krebbers, CTO & VP Technical
and Competitive IT (TaCIT)
Architecture, Shell IT
I have worked with the Wipro Open Innovation group
from the Wipro CTO Office, for a number of years and
have always been impressed with their connects with
the local market of startups, and their ability to
discover interesting startups relevant to us. Keep that up!
I am happy with their Startup Exchange (StartEx)
program, where the group curates innovative startups
for Shell by focus areas and complement our
innovation pipeline.
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Partner testimonial - Microsoft accelerator
Bala Girisaballa, MD,
Microsoft Accelerator India
Wipro has been a strategic partner to Microsoft
Accelerator for over a year and has helped many
startups in our cohort in raising money, embedding
them in their solutions, and helping them go to
market and win deals
It has been an incredible experience for the startups
such as Vymo, Altizon, Cloud Cherry, WittyParrot,
Lavelle Networks, Customer XPS and more. The
startups also found value in the mentorship which
Wipro leaders provided. We believe that Wipro’s
contribution is critical to the growth of the ecosystem
and is a testament of their commendable leadership.
We look forward to strengthening our relationship
further in the coming year.
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Startup partner - WittyParrot
Anil Jwalanna, CEO-Founder,
WittyParrot
In less than 4 months of engagement, we were able to
foster strategic partnership with Wipro, work on
over 10 opportunities, and connect with multiple
practice heads and field sales teams in US, UAE
and India. Wipro’s innovation team is instrumental in
helping us penetrate into Wipro faster compared to
other partnerships we have.
Wipro is spot-on not only in identifying, encouraging
and helping in GTM with qualified opportunities in
an aggressively but also embedding our platform as
an integral part into Wipro’s offerings. This will help
us grow and scale immensely with limited resources.
© 2017 Wipro wipro.com confidential 12
Thank You
To download customer facing OI brochure
http://bit.ly/OI_OnePageBrochure
Ramanan Sambukumar
Head - Open Innovation & Wipro Ventures (India)
For any queries write to us – [email protected]
© 2017 Wipro wipro.com confidential 13
Wipro Ventures
Portfolio Companies
FRAUD/RISKMITIGATION
APP DEV/AI
BIG DATA/ANALYTICS
TESTAUTOMATION
BUSINESSPROCESSES
CYBERSECURITYINDUSTRIALIOT
TLV Partners – VC Fund in Israel
WORK-BENCH – Early-stage fund in NYC
Investment in VC Funds