online reputation management for dentists - dentist reputation marketing

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Online Reputation Management For Dentists Dentist Reputation Marketing YourProfitWeb. com

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Tips for Managing Dentist Reputation Assuming you will succeed in business will lead to failure if you don’t manage your reputation as you build your practice. You will make mistakes. Failing to recognize this, and just as important, managing the aftermath of your errors will give you a bad reputation. Once a bad reputation develops, it will kill business and curious patients before they ever click on your website. Be as transparent as possible. You should not give away trade secrets simply because someone asked (and social engineering efforts may target your firm to get things like price lists and patient lists). However, in most matters, you should be transparent. Don’t spend all of your time getting complaints removed from a website. Instead, invest your energy in reaching out to patients to resolve their complaints. Post the steps taken to resolve the problems online so that those who see the complaint also learn how you fixed it. Learn from their feedback so you can improve your service. Develop several websites to correlate to the SEO criteria your patients would use to find your site. One of these will be your main website. The others could be your Facebook page, LinkedIn profile and corporate blog. The more websites tied to your practices name, the more likely at least one will come up at the top of any search for your practice or its services. Ideally, several of your pages will rank in the top few results for your dental practice or searches for services you offer. Given that the odds of someone clicking on a link drop by 10% as they go down the line, dominating top search results increases site visits and thus sales. Build up your presence on social media. Create a Twitter account if you will keep it going with valuable information. Set up a company blog and Facebook page. You may want to set up profiles on other social networks where your patients are based. Search for your own practice online to see what is posted about it. Automate this process using functions like Google Alerts. When you come across inaccurate information, you can request that the site owner to take it down. Reputable website administrators will do this if you can demonstrate that the information is false. However, you should not abuse this right to remove legitimate concerns or you risk your practice’s reputation. Regimes that don’t tolerate dissent are called totalitarian, and practices that rely on similar tactics are proving that they are losing in the marketplace of ideas. Maintaining a good dental business reputation is simple and straightforward once you know how. And now you have the skills necessary to do so yourself. Remember that your dental reputation is everything in business, even in our brave new digital world.

TRANSCRIPT

Page 1: Online Reputation Management For Dentists - Dentist Reputation Marketing

Online Reputation Management For

DentistsDentist Reputation

MarketingYourProfitWeb.co

m

Page 2: Online Reputation Management For Dentists - Dentist Reputation Marketing

Tips for Managing Dentist Reputation

Assuming you will succeed in business will lead to failure if you don’t manage your reputation as

you build your practice. YourProfitWeb.co

m

Page 3: Online Reputation Management For Dentists - Dentist Reputation Marketing

You will make mistakes. Failing to recognize this, and just as

important, managing the aftermath of your errors will give you a bad

reputation.

YourProfitWeb.com

Page 4: Online Reputation Management For Dentists - Dentist Reputation Marketing

Once a bad reputation develops, it will kill business and curious

patients before they ever click on your website.

YourProfitWeb.com

Page 5: Online Reputation Management For Dentists - Dentist Reputation Marketing

Be as transparent as possible. You should not give away trade secrets

simply because someone asked (and social engineering efforts may target your firm to get things like

price lists and patient lists).

YourProfitWeb.com

Page 6: Online Reputation Management For Dentists - Dentist Reputation Marketing

However, in most matters, you should be transparent. Don’t spend all of your time getting complaints removed from a website. Instead, invest your energy in reaching out

to patients to resolve their complaints.

YourProfitWeb.com

Page 7: Online Reputation Management For Dentists - Dentist Reputation Marketing

Post the steps taken to resolve the problems online so that those who see the complaint also learn how

you fixed it. Learn from their feedback so you can improve your

service.

YourProfitWeb.com

Page 8: Online Reputation Management For Dentists - Dentist Reputation Marketing

Develop several websites to correlate to the SEO criteria your

patients would use to find your site. One of these will be your main

website. The others could be your Facebook page, LinkedIn profile and

corporate blog.

YourProfitWeb.com

Page 9: Online Reputation Management For Dentists - Dentist Reputation Marketing

The more websites tied to your practices name, the more likely at least one will come up at the top of any search for your practice or its services. Ideally, several of your

pages will rank in the top few results for your dental practice or searches

for services you offer. YourProfitWeb.co

m

Page 10: Online Reputation Management For Dentists - Dentist Reputation Marketing

Given that the odds of someone clicking on a link drop by 10% as

they go down the line, dominating top search results increases site

visits and thus sales.

YourProfitWeb.com

Page 11: Online Reputation Management For Dentists - Dentist Reputation Marketing

Build up your presence on social media. Create a Twitter account if

you will keep it going with valuable information.

YourProfitWeb.com

Page 12: Online Reputation Management For Dentists - Dentist Reputation Marketing

Set up a company blog and Facebook page. You may want to set up profiles on other social networks

where your patients are based.

YourProfitWeb.com

Page 13: Online Reputation Management For Dentists - Dentist Reputation Marketing

Search for your own practice online to see what is posted about it. Automate this process using

functions like Google Alerts. When you come across inaccurate

information, you can request that the site owner to take it down.

YourProfitWeb.com

Page 14: Online Reputation Management For Dentists - Dentist Reputation Marketing

Reputable website administrators will do this if you can demonstrate

that the information is false. However, you should not abuse this right to remove legitimate

concerns or you risk your practice’s reputation.

YourProfitWeb.com

Page 15: Online Reputation Management For Dentists - Dentist Reputation Marketing

Regimes that don’t tolerate dissent are called totalitarian, and practices

that rely on similar tactics are proving that they are losing in the

marketplace of ideas.

YourProfitWeb.com

Page 16: Online Reputation Management For Dentists - Dentist Reputation Marketing

Maintaining a good dental business reputation is simple and

straightforward once you know how. And now you have the skills necessary to do so yourself.

YourProfitWeb.com

Page 17: Online Reputation Management For Dentists - Dentist Reputation Marketing

Remember that your dental reputation is everything in business, even in our brave new digital world.

YourProfitWeb.com

Page 18: Online Reputation Management For Dentists - Dentist Reputation Marketing

YourProfitWeb.com