online learning: the sln experience
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INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e
• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •
2001 recipient of the Sloan-C Award for Excellence in ALN Faculty Development
OnlineLearningThe SUNY Learning Network Experience
Alejandra M. PickettAssociate DirectorSUNY Learning NetworkFaculty Development & Instructional Design
INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e
• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •
Why does this matter??am i here?Why
INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e
• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •
!Isabella
INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e
• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •
This presentation will describe: An introduction and background of the SUNY
Learning Network (SLN).
The key elements in SLN’s successful award-winning online faculty development program.
Some online course design recommendationsand examples in practice.
Overview
INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e
• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •
IntroductionState University ofNew York The single largest public university in the nation 440,000 students 32,000 + faculty
64 Campuses 13 University Centers and Doctoral Degree Granting Inst. 13 University Colleges 8 Colleges of Technology 30 Community Colleges
INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e
• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •
INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e
• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •
SUNY LearningNetwork
30 of the 64 campus participate in SLN.
3,000 online faculty.
107 online degrees offered.
100,000+ online student enrollments.
4,000 + fully online courses.
high levels of student & faculty satisfaction.
CC account for 67% of student enrollments.
!SLN was referencedin testimony to theKerrey Commissionin Congress as the2nd largestALN in thecountry.
2008-2009 academic year. . .
INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e
• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •
SLN Awards2000 EDUCAUSE Award for Systemic Progress inTeaching and Learning
2001 Sloan-C award for Excellence in ALN FacultyDevelopment
2002 Sloan-C award for Excellence in Institution-WideALN Programming
2003 Sloan-C Award for Excellence in Online Teaching
2006 USDLA 21st Century Best Practice Award - OnlineTechnology - Higher Education
2009 NUTN Distance Education Innovation Award
INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e
• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •
SLN BackgroundGrowth in onlinecourses…
8 34227
724
12601456
1853
2207
3460
4325
0
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95-96 96-97 97-98 98-99 99-00 00-01 01-02 02 03 03-04 04-05
INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e
• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •
SLN BackgroundGrowth in online degreeprograms & certificates
0 0 1 4
27
62 69
94107
57
41
0
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95-96 96-97 97-98 98-99 99-00 00-01 01-02 02 03 03-04 04-05 06 07
INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e
• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •
SLN BackgroundGrowth in enrollments
119 447 2009 606013021
25814
39,966
53,638
68,887
86,110
101272
0
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INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e
• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •
Yesterday1994-95 research & development period.Objective: what works?We already assumed “no significant difference”http://www.nosignificantdifference.org/
1995-99 synthesis of models, processes, &procedures, infrastructure, resources, supportand services.Objective: will it scale?
1999-05 . . . Full-scale production.Objective: institutionalization, sustainability
Where we’ve been…
INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e
• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •
. . . Evolution now! other LMSs blended learning quality matters web2.0 digital repositories mobile learning e-portfolio portals single sign-on
The Future...Where are we going?
Objective: Growth and expansion, to serve the entire spectrum and continuum of SUNY online needs including web enhancedand hybrid courses. Shift to fee for services model, shift from faculty and course-centered program to community-centeredsupport & services.
INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e
• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •
!SLN’s 5 keyelements
What I have learnedfrom working with over3000 SUNY faculty,from 30+ SUNYinstitutions, andthousands of studentssince 1994.
Models: Rapid Scale: This required that we develop consistently appliedand thoughtful faculty development and course design processes.
Support: Large numbers: Successful online courses have effectivedesigns and effective/prepared instructors. = Instructional designers, HD,templates.
Approaches: Our philosophy: Technology in the service of pedagogy.
Evaluation: Program evaluation and continuous improvements: Iterate!Best practices: what is working, why, what needs to be improved?
Quality: Requires a comprehensive approach to training, support,resources, best practices, exemplars, community of practice,template/standards, formal course review/rubric.
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5.
INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e
• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •
? What approach does SLN usefor online faculty development,course design, and training?
3
Key ElementApproach
INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e
• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •
Theory
Encourage student-faculty online contact &interaction.
Encourage student online cooperation & reciprocity.
Encourage active online learning.
Give prompt online feedback.
Emphasize time on task.
Communicate high expectations.
Respect diverse talents and ways of learning.
Social PresenceKnowledge -Centered
Online LearningCommunity
Teaching PresenceAssessment-Centered
Cognitive PresenceLearner/learning-Centered
SettingClimate
SupportingDiscourse/Interaction
SelectingContent
! The Seven Principals of good Practice in Undergraduate Education - Chickering, & Gamson 1987. How people learn - Bransford et al, 2000 Critical Inquiry in a Text-based Environment - Garrison, Anderson, Rourke, & Archer, 2002.
INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e
• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •
Report ResultsResearch & Publicationhttp://tinyurl.com/69zw4l
INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e
• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •
Inform PracticeWhat I tell faculty . . . Present engaging content - design engaging interaction -
assess & provide engaging feedback
Create/use activities that build a sense of classcommunity.
Develop your online voice. Think “literal” and “talk” don’t “write.” First make it work, then make it pretty. 50 ways to leave your lecture. Align objectives, activities and assessments. Create
rubrics! Ask for student feedback. Use it! If you make them do it, you must assess it. Design activities that allow students to make their
thinking visible to you.
You are NOT
recreating your
classroom online.
You are
reconceptualizing
and converting your
materials, content,
and learning
objectives to a new
learning
environment
INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e
• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •
How do you insure coursequality?
5?Key ElementsQuality
INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e
• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •
What Works? It is about creating teaching and learning
opportunities and environments where students caninteract with students AND where students caninteract with faculty.
Create a virtual community. Shift to student-centered andragogy. Technology-enhanced teaching and
learning.The highest predictor of student satisfaction andreported learning is student/teacher interaction.Second is student to student interaction.
Course design. . .
Interaction
Expectations
Collaboration
Simplicity
INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e
• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •
What Works?Course design. . .
Interaction
Expectations
Collaboration
Simplicity
It is important that faculty create and communicate tothe student a reasonable set of expectations for thelevel and kinds of interactions in an online course.
explicitly set expectations for interactionsand completion of all learning activities.
What’s due, when?
INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e
• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •
What Works?Course design. . .
Interaction
Expectations
Collaboration
Simplicity
Since student to student interaction is such a significantfactor in student satisfaction, any opportunities created ina course that involve collaboration to construct knowledgeis an important component of an online learningenvironment.
Interaction (discussion). Small group activities/projects. Peer evaluation, reflection, feedback
INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e
• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •
What Works?Course design. . .
Interaction
Expectations
Collaboration
Simplicity
Computer skill or sophistication should not be a barrier totechnology-enhanced online teaching and learning.
Keep it simple. Vanilla! Provide templates and examples.
INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e
• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •
Comprehensive Orientation & Syllabusdocuments - explicit expectations, netiquette,etc.
Consistent and complete course “chunks”/module structure and instructional cues.
Social presence and class community.
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What Works?engaging content,interaction, assessment. . .
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Some coursedesign factorsthat influencelearningeffectivenessare. . .
INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e
• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •
Meaningful and consistent course section &document titles to organize and convey info.about the activities, content, and structure ofcourse.
A detailed orientation to each coursemodule.
Detailed instructions for each learningactivity: expectation, timeframe, navigation,etc.
4
What Works?engaging content,interaction, assessment. . .
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INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e
• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •
Course objectives align with activities, havevalue, and are assessed.
Opportunities for students to reflect,interact/collaborate, provide feedback.
Student-led discussion, ice-breaker, profiles,rubrics, reflection, peer review, self-evaluation, audio/video feedback.
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What Works?engaging content,interaction, assessment. . .
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INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e
• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •
??Any questions
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INACAP Universidad Tecnológica O n l i n e L e a r n I n g : T h e S U N Y L e a r n I n g N e t w o r k E x p e r I e n c e
• A l e j a n d r a M . P i c k e t t B e c e r r a • S a n t I a g o - C o n c e p c I ó n , C h I l e , 2 0 0 9 •
Thank you!Alexandra M. [email protected]
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