Online EtiquetteHOW TO PREPARE FOR ONLINE COUNSELING SESSION

Online Counseling

Welcome to Online Counseling!

Online Counseling is offering easy access to students who are unable to meet with a counselor in a traditional face-to-face session. Please be prepared for the session as you would for an in-person session on campus. As you are aware, web-based counseling is new to many and this guide will give you an overview of appropriate etiquette when interacting in this new environment.

Preparing for the Live session

Ask yourself if you would appear the same way if you are meeting with a counselor in person.

We recommend the following:

Proper attire

Proper lighting in the room

No background noise

No interruptions—Do not answer phone calls, texts or web surfing during the session. Give full attention to the counselor.

Be respectful when communicating with your counselor

What to prepare

A list of questions

Access to previous Educational Plans

ABC GE Plan

Curriculum Guide for major

Notepad to take notes of the session

Steps for Online Counseling

You must test your computer a day in advance to make sure your computer is ready for Online Counseling by clicking this link TEST SITE

Please log in ten minutes before the appointment time and wait for your counselor’s invitation to your individual counseling session.

Please enter your first and last name as it will appear in your student ID. Please have your student ID ready to show on the Webcam at the beginning of the session.

Wait for your counselor’s invitation to your individual counseling session which will appear in your private chat session.

Once you are done with your session, be sure to take our survey

so that we can better our service in the future.

Survey