online classroom - use guide for customers

19
Online classroom user guide

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Post on 04-Jul-2015

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Page 1: Online classroom - use guide for customers

Online classroom user guide

Page 2: Online classroom - use guide for customers

Before the first lesson start, you should try our test virtual classroom and learn its features. This way you won’t waste your lesson time on

looking for options you need during the lesson.

Page 3: Online classroom - use guide for customers

If you need lesson right now, you need to request not scheduled tutoring, but instantly available tutoring.

You can see how many tutors in your subject are online and available for instant tutoring now

Page 4: Online classroom - use guide for customers

To see your scheduled lessons,you need to go to “Lesson schedule” page

Page 5: Online classroom - use guide for customers

4. Edit Lesson Option

If you need to edit your lesson request BEFORE lesson starts, go to “My lesson schedule” page and

click button “Edit”

Page 6: Online classroom - use guide for customers

5. Negotiations with your tutor

If you need to tell anything to your tutor or ask something, use “New Message” button.

DO NOT use online classroom for preliminary negotiations with Tutor,as lesson will start automatically and lesson timer will be on.

Page 7: Online classroom - use guide for customers

If the Tutor did not enter the classroom yet, the button “Enter lesson” is inactive

Page 8: Online classroom - use guide for customers

When the Tutor enters the classroom, the button “Enter lesson” becomes active. You need to click it to enter

the classroom.

Page 9: Online classroom - use guide for customers

When you click the button “Enter lesson”, you appear in the online classroom.

On the picture above, you can seeTutor Julia and Customer John there

Page 10: Online classroom - use guide for customers

You can chat with the Tutor in the chat box below

Page 11: Online classroom - use guide for customers

You can also have audio chat with the Tutor. To activate it, please:1. Have your PC microphone on

2. Click the button marked on the picture3. Confirm the Tutor turned on the microphone as well

Page 12: Online classroom - use guide for customers

You can use camera during the lessons. To do this: 1. Confirm in chat the Tutor has a camera at his PC.

2. Ask the Tutor to activate video broadcastclicking the icon marked with green arrow

3. Click the button indicated with red arrow.4. Ask Tutor to do the same.

Page 13: Online classroom - use guide for customers
Page 14: Online classroom - use guide for customers

Here we marked the most frequently used tools and buttons in your classroom

Page 15: Online classroom - use guide for customers
Page 16: Online classroom - use guide for customers

Save screens of all whiteboard sheets.Lesson archive will contain only the final sheet.

Make snapshots of your screen using the specified button in your classroom

Page 17: Online classroom - use guide for customers

When the lesson is over, click the button “Complete”.DO NOT click the button if the lesson is not finished.

Page 18: Online classroom - use guide for customers

If you wish to get more lessons with the same tutor, specify his/her ID in the field “Preferred tutor ID” at

“Lesson Request” page

Page 19: Online classroom - use guide for customers

When the lesson is over, you can find the lesson archive at page “My lesson archive”. All chat, uploads, and

last whiteboard page is available