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Online Application Overview This factsheet contains the screens of the Advanced Learner Loan online application journey to give you visibility of how the application is structured. You may wish to show this to your learners so that they know what to expect when applying Applying for Advanced Learner Loan The Further Education (FE) and Higher Education (HE) schemes are both funded by Student Finance England (SFE) and they are hosted via gov.uk Learners eligibility is primarily based on them being 19 years or older on the first day of their course. The system rules in the online application identify the age of an applicant when they register their personal details. The option to complete the Advanced Learner Loan application is only made available to people over 18 years old and who will turn 19 before the end of the current Academic Year (AY). If a learner will not be 19 on the first day of their course, the application system will deem them Ineligible immediately and the application will never be Approved. If a learner applies on paper, SLC derive their date of birth from their identity evidence, and once the data is entered into the system, it performs the same checks as outlined above. Contact If a learner has a question about the application process they should contact the learner helpline on 0300 100 0619 (open Monday to Friday from 8.00am to 8.00pm and between 9.00am and 4.00pm on Saturday and Sunday. Local call rates apply). Learning Providers can speak to colleagues on the Partner Services Support Desk Helpline on 0300 100 0643, or email them on [email protected] . More IAG is available via; www.practitioners.slc.co.uk/further-education

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Page 1: Online Application Overview › media › 9626 › end-to... · Online Application Overview This factsheet contains the screens of the Advanced Learner Loan online application journey

Online Application Overview This factsheet contains the screens of the Advanced Learner Loan online application journey to give you visibility of how the application is structured. You may wish to show this to your learners so that they know what to expect when applying

Applying for Advanced Learner Loan The Further Education (FE) and Higher Education (HE) schemes are both funded by Student Finance England (SFE) and they are hosted via gov.uk Learners eligibility is primarily based on them being 19 years or older on the first day of their course. The system rules in the online application identify the age of an applicant when they register their personal details. The option to complete the Advanced Learner Loan application is only made available to people over 18 years old and who will turn 19 before the end of the current Academic Year (AY). If a learner will not be 19 on the first day of their course, the application system will deem them Ineligible immediately and the application will never be Approved. If a learner applies on paper, SLC derive their date of birth from their identity evidence, and once the data is entered into the system, it performs the same checks as outlined above.

Contact

If a learner has a question about the application process they should contact the learner

helpline on 0300 100 0619 (open Monday to Friday from 8.00am to 8.00pm and between

9.00am and 4.00pm on Saturday and Sunday. Local call rates apply).

Learning Providers can speak to colleagues on the Partner Services Support Desk Helpline

on 0300 100 0643, or email them on [email protected].

More IAG is available via; www.practitioners.slc.co.uk/further-education

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Student Home Page

After completing the registration process learners will be given the following options and

should select ‘Apply for Student Finance’.

Please note that the changes in the residency requirements relates only to those applying for

HE living cost support

Apply for Student Finance

The learner will be asked what type of finance they want to apply for, they should select

Further Education

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Before you Begin

Before beginning, learners are advised of the information and documents they’ll need to

complete their application. They will be asked whether they have their Learning and

Funding Information Letter before continuing any further.

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If the learner doesn’t have the letter they will be asked for the reason why,

and then provided with the appropriate guidance.

The learner will be asked if their course starts before or after the 1st August 2017

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About you

The learner will be asked to complete the application for the loan. The first section will ask

the learner about themselves and ask them to confirm whether they are a UK National.

The learner will then be asked to confirm their identity.

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If they are a UK national the learner will be asked if they can provide their

UK passport details.

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The learner will be asked to give more information about their residency if

they are not a UK National.

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Your Course and Loan

The learner will then be asked whether they want to apply for the Advanced Learner Loan,

and if so, will be asked to give details of their course. They will get this from the Learning

and Funding Information Letter

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Learners will first be asked to supply the providers UKPRN and Course

Trainer Code (if applicable)

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Learners will then be give the opportunity to search for their course.

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Details of the course will be shown based on the information the learner has

provided. They will be asked for the start and end date.

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The learner will be asked for the fee the provider is charging.

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The learner will be then asked how much loan they want to take out.

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The learner will then be given the opportunity to review and change their

answers.

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The learner will be asked to provide additional information required to

support their application in the form of two contacts to support their application. Any other

additional information will also be asked for such as address details for the past 3 years for

non UK Nationals.

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The learner will be asked to confirm the application details.

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And after agreeing to the Terms and Conditions the learner submits the

application.

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The learner can view the progress of their application by logging onto their

online account.