onboarding webinar - hr series aug final aug 15 - read-only...onboarding – did your organization...
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August 19, 2020
Onboarding –Did Your Organization
Have You at Hello?
cpshr.us August 19
Introductions
Hello!
Bob LavignaDirector, Institute for Public Sector Employee Engagement
Melissa AsherPractice Leader, Recruitment & Training
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Agenda
1. Onboarding defined2. ROI of onboarding3. Best practices4. Onboarding during COVID
The First Day?
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What is Onboarding?
Tools, Resources, Knowledge and Support
Integration and Acculturation
Year Long Process
Distinct from
Orientation
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ROI of Onboarding
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54%34%
77%
Productivity and Performance
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69%
58%
Retention
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2X
Employee Engagement
54%
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Why do you think onboarding is important?
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Poll
Does your organization conduct onboarding?
Yes No I don’t know
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Best Practices
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Onboarding Model
Before First Day
• Plan• Welcome packet• Key contacts• New hire paperwork• Equipment, desk,
parking, etc.• Peer partner/buddy
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Day One/ Week One• Special day• Greet and orient• Peer partner/buddy• Direct supervisor• Meaningful work• Basic needs• Finish forms
What was your first day/week like?
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First Three Months• Meet with key people
and groups• Engage with peer
partner/buddy• Monitor performance• Provide feedback
Three to Six Months
• Clarify goals and expectations• Provide performance
feedback• Review and evaluate
onboarding process• Interact with peer
partner/buddy
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End of First Year•Conduct
performance review•Complete
development plan• Evaluate
onboarding process
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Onboarding During COVID
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Harder to…
Learn New
PeopleLearn
New Job
Ask them! Involve them!
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Technology Options
• Video conference•Online
collaboration• Employee portals
Put yourself in their shoes. What would help you?
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More Important Than Ever
1. Plan2. Extra communication
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Onboarding Model
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Takeaways•Onboarding matters -
strong business case• Set of activities spanning
the first 12 months• Intentional plan• Flexible•Not just HR
Bob Lavigna608-395-8472
Melissa Asher916-471-3358
www.cpshr.us
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