onboarding training - i (1)

Upload: mahima-bhandari

Post on 05-Apr-2018

217 views

Category:

Documents


0 download

TRANSCRIPT

  • 7/31/2019 Onboarding Training - I (1)

    1/39

    Introduction to Statistics - IMari Sudha

  • 7/31/2019 Onboarding Training - I (1)

    2/39

    Outline

    Glossary

    Levels of Measurement

    Sampling

    Organizing Data Statistics

  • 7/31/2019 Onboarding Training - I (1)

    3/39

    Glossary

    Population Group of individuals under study

    Sample A finite subset of statistical individuals in a population

    Parameter A value, usually unknown (and which therefore has to be estimated), used to

    represent a certain population characteristic. For example, the population meanis a parameter that is often used to indicate the average value of a quantity.Denoted by Greek letters e.g., ,

    Statistic A quantity that is calculated from a sample of data; Possible to draw more than

    one sample from the same population - the value of a statistic will in general varyfrom sample to sample. Often assigned Roman letters (e.g. m and s)

  • 7/31/2019 Onboarding Training - I (1)

    4/39

    Glossary (cont.) Sample Size

    No. of individuals in a sample

    Population Frame List of sampling units from which the sample is selected (directories, maps,

    registered voters, list(s), etc.)

    Statistical Inference Makes use of information from a sample to draw conclusions (inferences) about

    the population from which the sample was taken

    Experiment Any process or study which results in the collection of data, the outcome of which

    is unknown

  • 7/31/2019 Onboarding Training - I (1)

    5/39

    Glossary (cont.) Random Process

    An experiment, trial, or observation that can be repeated numerous times under

    the same conditions; outcome of which are independent and identicallydistributed. It is in no ways affected by any previous outcome and cannot bepredicted with certainty

    Random Variable A variable whose value results from a measurement on some type of random

    process e.g., the tossing of a coin Can be classified as eitherdiscrete(a random variable that may assume either a

    finite number of values or an infinite sequence of values) or as continuous(avariable that may assume any numerical value in an interval or collection ofintervals

    Independent Variables

    Variables that are manipulated and whose effects are measured and compared;also known as treatments; may include price levels, advertising themes etc.,

  • 7/31/2019 Onboarding Training - I (1)

    6/39

    Glossary (cont.) Experimental/Test Unit

    Individuals, organizations, or other entities whose response to the independentvariables or treatments is examined; may include consumers, stores, orgeographic areas

    Dependent Variables Variables that measure the effect of the independent variables on the test units;

    may include sales, profits, and market share

    Extraneous Variables Variables other than the independent variables that affect the response on the

    test units; can confound the dependent variable measures such that it weakensor invalidates the results of the experiment

    Includes store size, store location, and competitive effort

    Raw Data Data collected in original form

  • 7/31/2019 Onboarding Training - I (1)

    7/39

    Glossary (cont.) Frequency

    Variables that measure the effect of the independent variables on the test units;may include sales, profits, and market share

    Frequency Distribution The organization of raw data in table form with classes and frequencies

  • 7/31/2019 Onboarding Training - I (1)

    8/39

    Measurement Scales

    Variables differ in how well they can be measured, i.e., inhow much measurable information their measurement scale can provide

    There is obviously some measurement error involved inevery measurement, which determines the amount ofinformation that we can obtain

    Another factor that determines the amount of informationthat can be provided by a variable is its type/level ofmeasurement scale

  • 7/31/2019 Onboarding Training - I (1)

    9/39

    Outline

    Glossary

    Levels of Measurement

    Sampling

    Organizing Data Statistics

  • 7/31/2019 Onboarding Training - I (1)

    10/39

    Levels of Measurement

    Data obtained from measurement classified usingnumbers (In order to determine the way we are going to measure thevariables)

    Classification can be done with different levels of

    precision or levels of measurement Important to know the LOM we are working on partly

    determines the arithmetic and statistical operations thatcan be carried out on them

  • 7/31/2019 Onboarding Training - I (1)

    11/39

    Levels of Measurement (cont.)

    Four types of Levels of Measurement

    They, in ascending order of precision are:

    - Nominal

    - Ordinal

    - Interval

    - Ratio

  • 7/31/2019 Onboarding Training - I (1)

    12/39

    Nominal Levels of Measurement (cont.)

    Numbers are used to classify data words or letterwould be equally appropriate

    Variables assessed on a nominal scale are calledcategoricalvariables

    Examples include- Religion (Protestant Catholic, Hebrew, Buddhist, etc)

    - Race (Caucasian, African-American, Hispanic, Asian, etc)

    - Linguistic Group

    - Marital Status (Married, Single, Divorced)

    - Credit Card Numbers, Bank Account Numbers, Employee ID

  • 7/31/2019 Onboarding Training - I (1)

    13/39

    Nominal (cont.) Simple and widely used when relationship between two

    variables is to be studied Nominal Scale numbers are no more than labels; used

    specifically to identify different categories of responses

    E.g.,

    What is your gender?

    [ ] Male[ ] Female

  • 7/31/2019 Onboarding Training - I (1)

    14/39

    Nominal (cont.) E.g.,A survey of retail stores done on two dimensions -

    way of maintaining stocks and daily turnover.How do you stock items at present?

    [ ] By product category[ ] At a centralized store[ ] Department wise

    [ ] Single warehouseDaily turnover of consumer is?

    [ ] Between 100 200[ ] Between 200 300[ ] Above 300

  • 7/31/2019 Onboarding Training - I (1)

    15/39

    Ordinal Levels of Measurement (cont.)

    Simplest attitude measuring scale used in Marketing

    Research Values given to measurements can be ordered

    There is a rough quantitative sense to theirmeasurement, but the differences between scores are

    not necessarily equal Examples Shoe size

    Shoes are assigned a number to represent the size, larger numbers mean

    bigger shoes (show an ordered relationship between numbered items) we

    know that a shoe size of 8 is bigger than a shoe size of 4. What you cant saythough is that a shoe size of 8 is twice as big as a shoe size of 4

  • 7/31/2019 Onboarding Training - I (1)

    16/39

    Ordinal (cont.)

    E.g., Results of a horse race, which say only whichhorses arrived first, second, third, etc. but include noinformation about times

    Textual labels can be instead of numbers to represent

    the category responses

  • 7/31/2019 Onboarding Training - I (1)

    17/39

    Ordinal (cont.)

    E.g.1, Rank the following attributes (1 5), on theirimportance in a microwave oven

    1. Company Name

    2. Functions

    3. Price

    4. Comfort5. Design

    The most important attribute is ranked 1 by the respondents and the leastimportant is ranked 5. Instead of numbers, letters or symbols too can beused to rate in a ordinal scale. Such scale makes no attempt to measure thedegree of favorability of different rankings

  • 7/31/2019 Onboarding Training - I (1)

    18/39

    Ordinal (cont.)

    If there are 4 different types of fertilizers and if they areordered on the basis of quality as Grade A, Grade B, GradeC, Grade D is again an Ordinal Scale

    If there are 5 different brands of Talcum Powder and if a

    respondent ranks them based on say, Freshness into Rank1 having maximum Freshness Rank 2 the second maximumFreshness, and so on, an Ordinal Scale results

  • 7/31/2019 Onboarding Training - I (1)

    19/39

    Interval Levels of Measurement (cont.)

    Measurements are classified, ordered with equal distancesbetween each interval on the scale (right along the scalefrom low end to high end i.e., )

    Does not have an absolute zero; zero is arbitrary withfurther numbers placed at equal interval

    Also termed as Rating Scales

    E.g.,Temperature in centigrade: distance between 96 and 98oC is the sameas between 100 and 102 oC; measurement of 100oC does not mean that thetemperature is 10 times hotter than something measuring 10oC even though the

    value given on the scale is 10 times as large

  • 7/31/2019 Onboarding Training - I (1)

    20/39

    Interval Levels of Measurement (cont.)

    E.g., How do you rate your present refrigerator for thefollowing qualities

    Tells us that position 5 on the scale is above position 4 and also thedistance from 5 to 4 is same as distance from 4 to 3

    Does not permit conclusion that position 4 is twice as strong asposition 2 because no zero position has been established

    Company Name

    Less

    Known 1 2 3 4 5

    Well

    Known

    Functions Few 1 2 3 4 5 Many

    Price Low 1 2 3 4 5 High

    Design Poor 1 2 3 4 5 Good

    Overall SatisfactionVery Dis-Satisfied 1 2 3 4 5

    VerySatisfied

  • 7/31/2019 Onboarding Training - I (1)

    21/39

    Interval (cont.)

    E.g.2, Calendar years are an interval scale. The arbitrary 0(or 1 depending on your viewpoint) was assigned whenChrist was born and time before this is labeled BC

    E.g.3, Difference between the following values is measured

    by a fixed scale- Money

    - People

    - Education (in years)

  • 7/31/2019 Onboarding Training - I (1)

    22/39

    Ratio Levels of Measurement (cont.) Has a natural zero point and further numbers are placed

    at equally appearing Values given to measurements canbe ordered

    Divisions between the points on the scale have the samedistance between them and numbers on the scale areranked according to size

    Not widely used in Marketing Research unless a BaseValue is available for comparison

    For example scales for measuring physical quantitieslike length, weight, etc.

  • 7/31/2019 Onboarding Training - I (1)

    23/39

    Ratio (cont.) Data on certain demographic or descriptive attributes, if

    they are obtained through open-ended questions, willhave ratio-scale properties E.g.,

    What is your annual income before taxes? ______ $How far is the Theater from your home ? ______ miles

    Answers to these questions have a natural, unambiguous startingpoint, namely zero. Since starting point is not chosen arbitrarily,computing and interpreting ratio makes sense. For example we cansay that a respondent with an annual income of $ 40,000 earnstwice as much as one with an annual income of $ 20,000

  • 7/31/2019 Onboarding Training - I (1)

    24/39

    Levels of Measurement (cont.)

    Nominal: Mode is frequently used for response category Ordinal: The central tendency can be represented by its

    mode or its median, but the mean cannot be defined

    Interval: Can be represented by its mode, its median, orits arithmetic mean. Statistical dispersion can bemeasured by range, inter-quartile range, and standarddeviation.

  • 7/31/2019 Onboarding Training - I (1)

    25/39

    Levels of Measurement (cont.)

    Scale Type Mathematicalstructure Permissible Statistics

    Admissible ScaleTransformation Mathematical structure

    Nominal (also denoted as

    categorical or discrete)Mode, chi square One to One (equality(=))

    Standard set structure

    (unordered)

    Ordinal Median, percentileMonotonic increasing

    (order(

  • 7/31/2019 Onboarding Training - I (1)

    26/39

    Levels of Measurement (cont.)

    OK to compute Nominal Ordinal Interval Ratio

    Frequency Distribution Yes Yes Yes Yes

    Median and Percentiles No Yes Yes Yes

    Add or Substract No No Yes Yes

    Mean, Standard Deviation,Standard Error of the Mean No No Yes Yes

    Ratio or Coefficient of Variation No No No Yes

  • 7/31/2019 Onboarding Training - I (1)

    27/39

    Outline

    Glossary

    Levels of Measurement

    Sampling

    Organizing Data Statistics

  • 7/31/2019 Onboarding Training - I (1)

    28/39

    Sampling Depends upon the nature of the data and type of enquiry

    Procedure for selecting a sample- Decide on the target population/audience

    - Identification of population frame

    - Selection of sampling procedure/technique

    - Decide the sample size

    - Execute the Sampling Process (Select the sample individuals)

    The nature of selecting a sample can be broadly classifiedunder three heads:- Non-Probability Sampling

    - Probability Sampling

    - Mixed Sampling

  • 7/31/2019 Onboarding Training - I (1)

    29/39

    Sampling (cont.)

    Procedure for selecting a sample

    - Decide on the target population/audience- Identification of population frame

    - Selection of sampling procedure/technique

    - Decide the sample size- Execute the Sampling Process (Select the sample individuals)

  • 7/31/2019 Onboarding Training - I (1)

    30/39

    Sampling (cont.)

    Non-Probability Sampling- Every individual in the population does not have equal chance of being

    selected

    - Suffers from drawbacks of favoritism and nepotism depending upon

    beliefs and prejudice of investigator- Statistically valid statements cannot be made about the precision of the

    estimates (i.e. predictive value is weak)

    - Methods of Non-Prob. Sampling: 1. Convenience Sampling2. Judgment Sampling

    3. Quota Sampling

    4. Snowball Sampling

  • 7/31/2019 Onboarding Training - I (1)

    31/39

    Sampling (cont.) Mixed Sampling

    - Samples selected partly according to some laws of chance and partly

    according to a fixed sampling rule

    - No assignment of probabilities

  • 7/31/2019 Onboarding Training - I (1)

    32/39

    Sampling (cont.) Probability Sampling

    - Every individual in the population has an equal chance of being selected

    - No assignment of probabilities

    - Different types of Probability Sampling:

    I. Where each individual has an equal chance of being selected

    II. Sampling units have different probabilities of being selected

    III.Probability of selection of an individual is proportional to the sample size- Forms of Probability Sampling:

    I. Simple Random Sampling

    II. Stratified Simple Random Sampling

    III.Systematic Sampling

    IV.Cluster Sampling (simple and multistage)

  • 7/31/2019 Onboarding Training - I (1)

    33/39

    Outline

    Glossary

    Levels of Measurement

    Sampling

    Organizing Data Statistics

  • 7/31/2019 Onboarding Training - I (1)

    34/39

    Organizing Data

    The first step in the analysis of the data is organizing thecollected numbers

    A frequency distribution is a tool for organizing data

    The first step in drawing a frequency distribution is to

    construct a frequency table

    A frequency table is a way of organizing the data by listingevery possible score (including those not actually obtained in the sample)as a column of numbers and the frequency of occurrence of

    each score as another

  • 7/31/2019 Onboarding Training - I (1)

    35/39

    Organizing Data (cont.): Frequency Distribution

    Contingency Table- Frequency tables of two variables presented simultaneously

    Information contained in the frequency table may betransformed to a graphical or pictorial form, like:

    I. Histograms

    II. Absolute Frequency Polygons

    III. Relative Frequency Polygons

    IV. Absolute Cumulative Frequency Polygons

    V. Relative Cumulative Polygons

    VI. Box PlotsVII. Pie Charts etc.,

  • 7/31/2019 Onboarding Training - I (1)

    36/39

    Data Analysis

    The steps in the analysis of the data include:- Data must be accurately scored and systematically organized to facilitate

    data analysis

    I. Scoring: assigning a total to each participants instrument

    II. Tabulating: the mechanics of organizing the data

    III. Coding: assigning numerals (e.g., ID) to data

    IV. Performing both the initial and more detailed analysis

  • 7/31/2019 Onboarding Training - I (1)

    37/39

    Outline

    Glossary

    Levels of Measurement

    Sampling

    Organizing Data Statistics

  • 7/31/2019 Onboarding Training - I (1)

    38/39

    Statistics

    Descriptive Statistics Gives numerical and graphic

    procedures to summarize acollection of data in a clear andunderstandable way

    Inferential Statistics Provides procedures to draw

    inferences about a populationfrom a sample

  • 7/31/2019 Onboarding Training - I (1)

    39/39

    An unsophisticatedforecaster uses

    statistics as a drunken

    man uses lamp-posts -for support rather thanfor illumination ~

    Andrew Lang