Summer 2014

ONBOARD | ONSHORE | ONLINE

and related training services.

Videotel operates in a growing

sector o f the e-Learn ing

market where ever increasing

levels of regulation together

with a shortage of trained and

experienced seafarers is driving

the need for comprehensive

t r a i n i n g s o l u t i o n s .

W e r e c o g n i z e d t h a t o u r

commercial maritime customers

faced significant challenges

training and certifying the

qualifications of their vessels’

crews and that advances in

communications technology

will be a key enabler in the

delivery of new e-Learning

and d i s tance l ea rn ing

services and cloud-based

t r a i n i n g m a n a g e m e n t

systems Videotel offers. In

Videotel we found a team

of smart, energetic people

with a real passion for their

products and services and going

forward I believe our new larger

combined team has a common

vision to really take seafarer

training to a higher level.”

KVH Industries Acquires Videotelsaid Martin Kits van Heyningen,

KVH’s chief executive officer.

“By integrating Videotel content

into our IP-MobileCast platform,

we plan to revolutionize the way

training is delivered by allowing

any number of users to access

the training systems on a variety

of devices, including laptops and

tablets at the same time. Not only

will we offer the best content,

but we will be able to

update that content

on a monthly basis,

rather than sending out

annual DVDs as was

the practice in the past.

e-Learning and cloud

based record keeping is

the perfect application

for our h igh speed

connectivity solutions.”

Speaking of the acquisition and

the opportunities ahead, Nigel

Cleave, CEO of Videotel, remarked,

“ A d v a n c e s i n m a r i t i m e

broadband services are creating

truly exciting opportunities to

bring a whole new generation

of computer-based e-Learning

and distance learning courses

to seafarers that will help our

cl ients meet the immense

number of new regulations and

associated challenges that will

come into effect over the next

few years. In our discussions with

KVH, we quickly saw how the

innovative mini-VSAT Broadband

network and especially the new

KVH IP-MobileCast content

delivery service could really

be leveraged to deliver our

new training materials more

efficiently and provide the

affordable connectivity needed

for our new distance learning

services. We’re excited to be

part of the KVH family which

will provide unprecedented and

tremendously exciting dynamics

to propel the company forward

on both the technological and

delivery front, as well as to work

with our new highly-talented

colleagues in developing the next

generation of seafarer training.”

Commenting further, Mart in

K i t s v a n H e y n i n g e n s a i d

“ W e n o w o f f e r m a r i t i m e

companies crew connectivity

t h r o u g h o u r m i n i - V S A T

Broadband network, including

internet café , Voice over

IP phone cal ls and; crew

entertainment services through

our IP-MobileCast service,

including broadcasts of current

news, sports, TV, music, and

movies; and now with this

latest acquisition, a full library

of seafarer training courses

ALSO IN THIS ISSUE... • Portable Gas Detection Training Course • Cambridge Maritime Ltd • 2014 Awards • Videotel Chairman Len Holder Passes • Innovative Games Technology

KVH Industries, Inc., a NASDAQ

l isted company and leading

manufacturer of solutions that

prov ide g loba l h igh-speed

Internet, television and voice

services via satellite to mobile

users at sea, on land and in the

air, announced on 3rd July 2014

that it had acquired Videotel.

“The acquisition of Videotel is

an important addition to our

portfolio of services targeting

the needs of commercia l

seafarers and supports our

strategic vision of extending

our maritime broadband service

to also include del ivering

premium content to vessels,”

IP-MobileCast deployed on Various Devices

Martin Kits van Heyningen chief executive officer

Congratulations to all candidates that passed the first ever Videotel Academy Portable Gas Detection Training Course. The on line

course,which ran intensively over five days in May, exclusively for Bernard Schulte Shipmanagement (BSM), brought together candidates from South America, India and Europe.The course was led by the tutor, Chris Clucas, who is a BSM Fleet Director. He graduated as a BSc in Chemistry (1973) then joined the International Chamber of Shipping (ICS) where he

worked on the original IGC Code and compiled the ICS Tanker Safety Guide (Liquefied Gas). He then took an MSc in Cryogenic Engineering (1979), worked on LNG plant design with British Gas before joining Kosan Tankers as Gas Superintendent (Copenhagen) moving on to their Isle of Man LPG operation. In 1990, Chris returned to shipping with Dorchester Maritime, responsible for cargo system design, newbuild, upgrades & operations for their owned & managed LPG/LEG/LNG fleets. He was appointed to his current position following the re-naming of the Schulte Group companies in 2008.

Training has been one of Chris’ specialities for many years and he has a long association with Videotel – stretching back to his days with ICS. There has also been a close co-operation between the BSM Group and Videotel, which lead to the work with Chris to produce two specialised films on Chemistry & Physics for the gas industry and another on using portable gas detectors on all types of ship.

The Videotel Academy Learning Management System (LMS) is the most recent breakthrough for the interactive training of sea staff in remote locations and enables live teaching to be delivered without the requirement to travel to each and every location. Using this technology, Chris devised a course combining library material, video resources and live virtual classroom sessions. The course assessment comprises interactive multiple-choice tests after each live tuition session followed by a written assignment where a case study must be analysed.

“The LMS system takes training to a different level – one where travel costs are minimised and it is not necessary to gather a minimum number of people in each location before a course is viable. Furthermore, the case study really provides a deep insight into the understanding gained by the candidates” says Chris “It gives us the

Welcome to our new eco -friendly newsletter!

Following a recent survey, the decision was taken to produce News & Views in electronic form, although a limited number will be printed for those who still request a hard copy. We continue to produce new, exciting productions and update our programmes. All of the information and, indeed, trailers, can be found on our website and You Tube channel. The back page of this newsletter has a description of the latest releases which can be found at www.videotel.com.

confidence to know that the candidate has not only absorbed what we have taught them, but we can also apply this to a realistic scenario. The candidate has the opportunity to demonstrate the depth of their understanding. I was delighted that so many of the candidates went far beyond the pass criteria and some by a significant margin.”

“This experience perfectly demonstrated what the Videotel Academy is all about” says Raal Harris Videotel’s Director of e-Learning and Digital Media “With such a diverse spread of international candidates, coordinating a bricks and mortar attendance course would be a logistical nightmare and arranging travel and hotels for everyone prohibitively expensive. Throw into the mix that an expert such as Chris has very limited availability and it can take months to be able to get the learning where it is needed. Using the Videotel academy platform we were able to bring the expertise directly to each candidate without anyone needing to leave the office.”

Chris is an experienced lecturer, but had no previous experience with virtual classroom technology. However, the LMS system proved very intuitive and with the support of the Videotel team he quickly got up to speed and made good use of the system. The course will run again later this year and will be open to all candidates.

Gas Detection LMS Training Course

2014 and more Plaudits for Videotel

The past several months have seen more accolades given to Videotel. Horizon Awards, ‘Best in Category’ for Making the Difference, Passenger Mustering and Crowd Control and Questar Awards, a highly respected international award for commercial video, bestowed a Silver award on our Say No to Bullying, Say no to Harassment! (Edition 2), based on its “standard of international excellence through the measures of creativity and craft.” We also received an Honourable Mention Award from the Columbus International Film + Video Festival, otherwise known as the Chris Awards, for Piracy and Armed Robbery (Edition 3).

Rounding out the summer’s prizes, we received many accolades

US International awards for: COLREGS & IALA Buoyage Training Course

Judged for the Creative Excellence. Award: Gold

Horizon Interactive Awards:Entry: COLREGS & IALA Buoyage Training Course

Category: Websites, Training/E-Learning. Award: Gold

WorldMedia Festival (Hamburg): COLREGS & IALA Buoyage Training Course Category: Web-Based Training Award: Gold

Omni

Chris Clucas

HORIZON

It is with great sadness that we announce the passing of Len Holder, Videotel Chairman, who died April 21st after a short illness.

Len dedicated his lifetime in the maritime industry to developing better training practices.

Over the last 40 years Len contributed to Videotel in a significant way, saving lives at sea through a more effective and better thought-out attitude towards improving seafarer training worldwide. He was a mentor and guiding hand to all in this important sector of the industry and we will all miss him very dearly.

Tributes for LenAfter Len’s death, Videotel rece ived many touching tributes, including:

“Mr Holder can be considered a maritime icon who dedicated his life in the industry to developing better training practices ... the maritime industry owes him a big salute.”

Barista Uno Marine Café Blog

Videotel Chairman, Len Holder passes

Len Holder 1936-2014

“On behalf of our Port of Belledune, its CEO and staff members, we’d like to extend sincere condolences to his immediate family and to the many others both at sea and ashore which he may have touched throughout his long and storied career in the maritime shipping world.”

Wynford Goodman Director of Operations Belledune Port Authority

Captain Mike Potts once an

employee of Videotel sets up

Cambridge Maritime Limited

An independent marine auditing,

inspection, survey and solutions

company servicing the local and

international maritime community.

Cambridge Maritime specializes in

LNG, Oil, Bulk, Industry inspections

and also hull/machinery/technical

and cargo requirements. They also

have some specialist services,

which include IT based solutions,

media management, knowledge

transfer management, ECDIS

training and corporate investigation.

Cambridge Maritime Limited

operates world wide, their aim being

to provide a safe, cost effective and

efficient maritime auditing service

for it’s customers. It’s experienced

team are available 24/7 to ensure all

requirements are delivered.

• SIRE Vetting

• Maritime audits and

inspections

• HSSE solutions

• IT support and solutions

• Operational and Technical

Survey and investigations

• Knowledge transfer

management

• Bespoke training solutions

For further information visit www.

cmlimited.org or contact Mike Potts

directly on mike.potts@cmlimited.

org or cambridgemaritimeltd@

gmail.com

Innovative Games Technology

Developed bridging the gap between knowledge

and practical application of processes and procedures, Ser ious Games creates a pressured situat ion where previous training and knowledge transfer can be put to the test, without endangering the lives of learners. Gaming, particularly for the newest generation of seafarers, is pervasive to all areas of life what with the prevalence

of smart phones, tablets and computers. Harnessing the skills required for video games and turning them into learning opportunities just makes sense. Enclosed – Virtual Training for Enclosed Spaces is a video game developed from the existing Entry into Enclosed Spaces developed with Mines Rescue that takes the learners into a realistic scenario, measures their proficiency in an authentic, potential ly l i fe-threatening situation and assesses their

knowledge base and reactions. Raal Harris, head of Videotel’s Multi-Media department, is excited about this emerging training method, describing Serious Games as innovate tools that motivate the learner and ensure their performance is measurable. His recent presentation of the concept, featuring a look at Enclosed – Virtual Training for Enclosed Spaces to the Nautical Institute at NW Kent College was very well received.

Launched at the HQS Wellington LondonVideotel’s

WORKING WITH MARITIME SECURITY GUARDS

WORKING WITH MARITIME SECURITY GUARDS

Early last month representatives from all areas of the shipping community joined Videotel on board the HQS Wellington for the launch of the new WORKING WITH MARITIME SECURITY GUARDS programme.

Guests were welcomed on board by Videotel, SAMI and Steamship Mutual, sponsors of the event, followed by a full screening of the realistic, informative – and at times thought provoking - video. Then followed presentations from Stephen Bond (Videotel Chai rman) , Andy Winbow (Director, Mari t ime Safety Division IMO), Peter Cook (CEO,

SAMI) and Stephen Martin (COO, Steamship Mutual) Thereafter, guests were invited to continue the discussions during a drinks’ reception on the quarterdeck, w h e r e t h e y w e r e

given the opportunity to meet members of the Videotel team and Steamship Mutual involved in the production.Guests remarked on the realism of the documentary style video presentation and its relevance to an area of their business that external factors are now forcing many of them to confront.

Chemical Tanker Course“I have gained a lot of knowledge which will help me to utilise safety and efficient operations on my ship” Lucky Cordozo

Oil Tanker Course“I enjoyed the format and presentation of the course module as it was interesting and simple to understand”

Raman Inder Singh Samra

Liquefied Gas Tanker Course “It is an excellent course, which is very useful in understanding concepts of the liquefied gas tanker and it is also very comprehensive. The interactive module is very interesting with it’s presentation”

Marappa Mudaliar

Safety Officer Training Course“It is a very interactive course. The course is very specific and I did not notice that any part of the course should be improved - all the legal aspects of Safety Officer’s duties are covered”

Dalibor Cica

DO WE HAVE YOUR CORRECT ADDRESS?

If we don’t have an up-to-date e-mail or postal address for you, we can’t keep you informed of our new and updated videos, courses and interactive products. To ensure that you receive all the latest news please contact news@videotel.com

If you would like more information about any of our maritime safety training products, please contact us or visit our website.

Phone : +44 (0) 20 7299 1800 E-mail : sales@videotel.comFax : +44 (0) 20 7299 1818 Web : www.videotel.com

See our latest promo videos youtube.com/videotelproductions

For all the latest Videotel news follow us on Twitter twitter.com/videotel_marineHere are some articles from a series of White Papers that Videotel have recently published. For more information go to: http://videotel.com/news/

Protection Of The Marine Environment : Distance Learning

Game to Train

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Feedback from our clients...

NEW PROGRAMS & COURSESBitesize information on some of our most important new productions.

For further information on these and many other

productions Visit us at: www.videotel.com

FIRE FIGHTING AT SEA (EDITION 4) – Shipboard fire is one of the greatest

dangers facing all seafarers. Basic and refresher training in how to prevent and

tackle fires on board is essential for all officers and crew and is a requirement

under STCW. Videotel’s flagship five-part series, ‘Fire Fighting at Sea’ has been

completely revised and updated to reflect current regulations and industry best

practice.

HEAVY LIFTS AND PROJECT CARGOES – Project cargoes present specific

and sometimes complex handling issues, particularly if ships’ personnel are

involved directly in the loading or discharge operation using the vessel’s cranes

and lifting gear. If a lifting operation were to fail, apart from the danger to life and

limb, there is the certainty of severe damage to the cargo, the cranes and the

vessel itself, resulting in large insurance claims and reputations ruined.

PORT STATE CONTROL – TIGHTENING THE NET (EDITION 3) – This

programme explains that the objective of Port State Control is to ensure that

all ships passing through the Port State’s waters are operated according to the

established international standards. The programme looks at what the ship can do

to help the inspector view the ship favourably and hears the opinion of Port State

inspectors on a wide range of topics. The Maritime Labour Convention 2006 must

also be complied with. The video concludes by noting that there are no secrets

to passing a Port inspection: it’s about keeping the ship up to standard, following

proper procedures and keeping good and accurate records.

VESSEL GENERAL PERMIT (EDITION 2) – Vessel General Permit, or VGP,

is a permit under which vessels are authorised to discharge effluent incidental to

normal operations within US waters. Failure to comply with VGP standards and

practices can lead to heavy fines and even imprisonment. It applies to almost

all commercial vessels in US waters. This video describes best management

practices for reducing effluent discharge and defines vessels inspection

schedules, equipment monitoring, recording and reporting requirements. It also

defines new crew training requirements, specific to VGP.

WORKING WITH MARITIME SECURITY GUARDS – As part of anti-piracy

measures, many shipping companies now employ armed security guards

aboard vessels that transit pirate waters. However, there are legal and safety

risks associated with the use of armed guards and it is vital to choose a Private

Maritime Company (PMSC) that offers highly competent and professionally trained

guards who have experience in protecting ships against pirate attacks.

SOCIAL MEDIA AT SEA WANT TO BE FAMOUS? – In this programme,

we meet a seafarer who, as part of his birthday celebrations on board, created

a fun video to share with his family and friends back home. But he had been

careless when setting up his social media site, omitting to establish privacy

settings, completely unaware of just how quickly his video might travel and,more

importantly, what other people such as newspaper reporters might do with it!

CARGO CONTAMINATION ON TANKERS – This video and accompanying

workbook provides guidance on the current methods of loading and discharging

cargo. It identifies different types of cargo contamination and their root causes

and explains how to prevent it from happening.