on-scene commander (osc) and emergency control centre (ecc) training - proposal
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On-Scene Commander On-Scene Commander and and
Emergency Control Emergency Control Centre OperationCentre Operation
Emery Oleochemicals (M) Sdn BhdEmery Oleochemicals (M) Sdn BhdProduction Site : Telok Panglima Garang,Production Site : Telok Panglima Garang, Selanggor, Malaysia,Selanggor, Malaysia,
OSC & ECC OperationOSC & ECC Operation
Session ObjectiveSession ObjectiveThe session is to expose delegates on :The session is to expose delegates on :• Philosophy of Emergency Response PlanPhilosophy of Emergency Response Plan• Roles and Responsibilities described in Roles and Responsibilities described in
Emergency Response Plan – OSC, EMT, ERT, Emergency Response Plan – OSC, EMT, ERT, etc.etc.
• Alignment and Linkage with national Alignment and Linkage with national emergency response mechanism – Majlis emergency response mechanism – Majlis Keselamatan Negara (MKN) / National Security Keselamatan Negara (MKN) / National Security Division (NSD) applicationsDivision (NSD) applications
Learning OutcomesLearning Outcomes
Upon completion of the course, participants will Upon completion of the course, participants will be able to : be able to :
• Understand the fundamentals of managing Understand the fundamentals of managing Emergency Situation Emergency Situation
• Managing and Maintaining the *Emergency Managing and Maintaining the *Emergency Response Team (ERT) by On-Scene Response Team (ERT) by On-Scene Commander (OSC), *Emergency Management Commander (OSC), *Emergency Management Team (EMT) and the PlansTeam (EMT) and the Plans
• Conduct the vulnerability assessment on Conduct the vulnerability assessment on various emergency situationvarious emergency situation
• Managing PRE and POST Emergency Managing PRE and POST Emergency PreparednessPreparedness
Note : Note : ERT = First Line Response Team (FLRT)ERT = First Line Response Team (FLRT)EMT = Management Response Team (MRT) EMT = Management Response Team (MRT)
OSC & ECC OperationOSC & ECC Operation
ReferencesReferences• Occupational Safety and Health Act (OSHA) Occupational Safety and Health Act (OSHA)
19941994• Regulation 1997 - Control of Industrial Major Regulation 1997 - Control of Industrial Major
Accident Hazard (CIMAH)Accident Hazard (CIMAH)• Site Emergency Response Plan (ERP) Site Emergency Response Plan (ERP) • *Majlis Keselamatan Negara (MKN), Arahan 18, *Majlis Keselamatan Negara (MKN), Arahan 18,
Arahan 19 and Arahan 20Arahan 19 and Arahan 20• US OSHA 29 CFR 1910 Subpart E - Means of US OSHA 29 CFR 1910 Subpart E - Means of
Egress, Standard 34 - 39Egress, Standard 34 - 39
OSC & ECC OperationOSC & ECC Operation
Majlis Keselamatan Negara (MKN) / Majlis Keselamatan Negara (MKN) / National Security Division (NSD)National Security Division (NSD)
Arahan / Directives :Arahan / Directives :• Arahan 18 : Pengurusan dan Pengendalian Arahan 18 : Pengurusan dan Pengendalian
Krisis Krisis Keganasan Keganasan• Arahan 20 : Dasar dan Mekanisma Arahan 20 : Dasar dan Mekanisma
Pengurusan dan Pengurusan dan Bantuan Bencana Bantuan Bencana NegaraNegara
• Arahan 21 : Pengurusan dan Pengendalian Arahan 21 : Pengurusan dan Pengendalian Situasi Situasi Ancaman Ketenteraman Ancaman Ketenteraman AwamAwam
OSC & ECC OperationOSC & ECC Operation
Classification of EMERGENCYClassification of EMERGENCYMajlis Keselamatan Negara (MKN) – Arahan No Majlis Keselamatan Negara (MKN) – Arahan No
20 / National Security Counsel (NSD) – 20 / National Security Counsel (NSD) – Directive No 20 Directive No 20
• Structured Response Management Mechanism for Structured Response Management Mechanism for AuthoritiesAuthorities
• Policy on land based disaster management and Policy on land based disaster management and assistance under National Security Division (BKN) assistance under National Security Division (BKN) of the Prime Minister's Departmentof the Prime Minister's Department
• Defines Level of DisasterDefines Level of Disaster• Standardized and Coordinated Roles and Standardized and Coordinated Roles and
Responsibilities of Responded Government Responsibilities of Responded Government AgenciesAgencies
OSC & ECC OperationOSC & ECC Operation
Responded Agencies Responded Agencies • Royal Malaysian Police : All Emergencies Royal Malaysian Police : All Emergencies • Fire and Rescue Department : Fire Emergency Fire and Rescue Department : Fire Emergency • Medical and Ambulance : Medical and Fire Medical and Ambulance : Medical and Fire
EmergencyEmergency• All Agencies leading by Police i.e. All Agencies leading by Police i.e.
Threat/Terrorisms Threat/Terrorisms • Other Agencies : Based on Nature of EmergencyOther Agencies : Based on Nature of Emergency
OSC & ECC OperationOSC & ECC Operation
What is Emergency Response Plan?What is Emergency Response Plan?Emergency Response Plan (ERP) is an approved Emergency Response Plan (ERP) is an approved and documented PROCEDURES, contain and documented PROCEDURES, contain GUIDELINES to be followed during emergency, GUIDELINES to be followed during emergency, detail on :detail on :WHAT – Type of emergencies WHAT – Type of emergencies HOW – Response/Action to the emergencyHOW – Response/Action to the emergencyWHO – Roles and Responsibilities during WHO – Roles and Responsibilities during emergencyemergency
OSC & ECC OperationOSC & ECC Operation
What is Emergency Response Plan?What is Emergency Response Plan?WHAT – Type of emergencies WHAT – Type of emergencies • Fire, Explosion, HAZMAT Fire, Explosion, HAZMAT • Medical EmergenciesMedical Emergencies• Missing PersonMissing Person• Threats and Terrorism Threats and Terrorism • Evacuation Evacuation • DisastersDisasters• Process Safety i.e. Runaway Reaction form Process Safety i.e. Runaway Reaction form
Operational Design, etcOperational Design, etc
OSC & ECC OperationOSC & ECC Operation
What is Emergency Response Plan?What is Emergency Response Plan?HOW – To response/action to the HOW – To response/action to the
emergencyemergency• Based on Nature of EmergencyBased on Nature of Emergency• Based on Size of EmergencyBased on Size of Emergency• Based on Resources AvailableBased on Resources Available• Based on Technical and Tactical Based on Technical and Tactical • Single Command OperationSingle Command Operation• Unified Command OperationUnified Command Operation
OSC & ECC OperationOSC & ECC Operation
What is Emergency Response Plan?What is Emergency Response Plan?WHO – Roles and Responsibilities during WHO – Roles and Responsibilities during
emergencyemergency• Emergency Management Team (EMT) – High Emergency Management Team (EMT) – High
Level Management OfficialsLevel Management Officials• On-Scene Commander (OSC)On-Scene Commander (OSC)• Emergency Response Team (ERT) – First Emergency Response Team (ERT) – First
Responder Responder • Muster and Head Count CoordinatorMuster and Head Count Coordinator• Building MarshallBuilding Marshall• Building Warden Building Warden
OSC & ECC OperationOSC & ECC Operation
What is Emergency Response Plan?What is Emergency Response Plan?Requirement of Emergency Response PlanRequirement of Emergency Response Plan• Occupational Safety and Health Act (OSHA) Occupational Safety and Health Act (OSHA)
19941994• Regulation 1997 - Control of Industrial Major Regulation 1997 - Control of Industrial Major
Accident Hazard (CIMAH)Accident Hazard (CIMAH)• Uniform Building by Law (UBBL) 1984Uniform Building by Law (UBBL) 1984• Certificate of Fitness – Building Occupancy Certificate of Fitness – Building Occupancy • US OSHA 29 CFR 1910 Subpart E - Means of US OSHA 29 CFR 1910 Subpart E - Means of
Egress, Standard 34 - 39Egress, Standard 34 - 39
OSC & ECC OperationOSC & ECC Operation
What is Emergency Response Plan?What is Emergency Response Plan?Requirement of Emergency Response PlanRequirement of Emergency Response Plan- Occupational Safety and Health Act (OSHA) - Occupational Safety and Health Act (OSHA)
19941994Part IV - General Duties of Employers and Self Part IV - General Duties of Employers and Self
Employed PersonsEmployed Persons
• To make the place of work safe for worker To make the place of work safe for worker
Reference : OSHA 1994, Part IV, Section 15, 16, 17, 18 and 19Reference : OSHA 1994, Part IV, Section 15, 16, 17, 18 and 19
OSC & ECC OperationOSC & ECC Operation
What is Emergency Response Plan?What is Emergency Response Plan?Requirement of Emergency Response PlanRequirement of Emergency Response Plan- Regulation 1997 - Control of Industrial - Regulation 1997 - Control of Industrial
Major Accident Hazard (CIMAH)Major Accident Hazard (CIMAH)
Part IV - Report on Industrial Activity and Part IV - Report on Industrial Activity and Preparation of Emergency Plan for Major Hazard Preparation of Emergency Plan for Major Hazard InstallationInstallation
References : References : Regulation 18 - On-site emergency plan, Regulation 19 - Updating of on-site Regulation 18 - On-site emergency plan, Regulation 19 - Updating of on-site
emergency plan emergency plan Regulation 20 - Review of on-site emergency plan, Regulation 21 - Off-site Regulation 20 - Review of on-site emergency plan, Regulation 21 - Off-site
emergency plan emergency plan
OSC & ECC OperationOSC & ECC Operation
What is Emergency Response Plan?What is Emergency Response Plan?Requirement of Emergency Response PlanRequirement of Emergency Response Plan- US OSHA 29 CFR 1910 Subpart E - Means of - US OSHA 29 CFR 1910 Subpart E - Means of
Egress, Standard 34 - 39Egress, Standard 34 - 39• 29 CFR 1910.34 - Coverage and definitions29 CFR 1910.34 - Coverage and definitions• 29 CFR 1910.35 - Compliance with NFPA 101-2000, Life Safety 29 CFR 1910.35 - Compliance with NFPA 101-2000, Life Safety
CodeCode• 29 CFR 1910.36 - Design and construction requirements for exit 29 CFR 1910.36 - Design and construction requirements for exit
routesroutes• 29 CFR 1910.37 - Maintenance, safeguards, and operational 29 CFR 1910.37 - Maintenance, safeguards, and operational
features features for exit routesfor exit routes• 29 CFR 1910.38 - Emergency action plans29 CFR 1910.38 - Emergency action plans• 29 CFR 1910.39 - Fire prevention plans29 CFR 1910.39 - Fire prevention plans• Subpart E App - Exit Routes, Emergency Action Plans, and Fire Subpart E App - Exit Routes, Emergency Action Plans, and Fire
Prevention PlansPrevention Plans
OSC & ECC OperationOSC & ECC Operation
Emergency Response Plan CONTENTEmergency Response Plan CONTENT• Introduction and Background of the facilityIntroduction and Background of the facility• Potential Risk available within the facilityPotential Risk available within the facility• Definition of Emergency (potential) happenDefinition of Emergency (potential) happen• Emergency Management and OrganizationEmergency Management and Organization• Pre-Incident Incident PlanPre-Incident Incident Plan• Notification and Activation of EmergencyNotification and Activation of Emergency• Post Incident ProcedurePost Incident Procedure• Planning, Training and Exercise Program Planning, Training and Exercise Program
OSC & ECC OperationOSC & ECC Operation
EMERGENCY Situation InvolvesEMERGENCY Situation Involves• Fire, Explosion, HAZMAT Incidents Fire, Explosion, HAZMAT Incidents • Medical EmergenciesMedical Emergencies• Missing Person Missing Person • Threats, Terrorism, Riot, etc Threats, Terrorism, Riot, etc • Evacuation Evacuation • DisastersDisasters• Runaway Reaction/Process form Operational Runaway Reaction/Process form Operational
Design Design
OSC & ECC OperationOSC & ECC Operation
Classification of EMERGENCYClassification of EMERGENCY• Tier 1 OR Level 1Tier 1 OR Level 1- Minor Emergency Situation- Minor Emergency Situation
(MKN : District Level)(MKN : District Level)• Tier 2 OR Level 2Tier 2 OR Level 2- Major Emergency Situation- Major Emergency Situation
(MKN : State Level)(MKN : State Level)• Tier 3 OR Level 3Tier 3 OR Level 3- Crisis Situation- Crisis Situation
(MKN : National Level)(MKN : National Level)
OSC & ECC OperationOSC & ECC Operation
Classification of EMERGENCYClassification of EMERGENCYTier 1 OR Level 1 - Minor EmergencyTier 1 OR Level 1 - Minor Emergency• Minor incident has occurredMinor incident has occurred• No threat, even to immediate vicinityNo threat, even to immediate vicinity• Not expected to escalate, incident is under Not expected to escalate, incident is under
control or can easily be brought under controlcontrol or can easily be brought under control• Requires no assistance or protection actionRequires no assistance or protection action• Authorities notify but their assistance may not Authorities notify but their assistance may not
be requiredbe required
OSC & ECC OperationOSC & ECC Operation
Classification of EMERGENCYClassification of EMERGENCYTier 2 OR Level 2 - Major EmergencyTier 2 OR Level 2 - Major Emergency• A major event has occurredA major event has occurred• Not under control and may escalate leading to Not under control and may escalate leading to
threat to life, environment, or propertythreat to life, environment, or property• No immediate threat to off-site areasNo immediate threat to off-site areas• Some protective actions and assistance Some protective actions and assistance
required; on site evacuation, shelter in place or required; on site evacuation, shelter in place or shutdown may be necessaryshutdown may be necessary
• Authorities notify and their support will be Authorities notify and their support will be requested requested
OSC & ECC OperationOSC & ECC Operation
Classification of EMERGENCYClassification of EMERGENCYTier 3 OR Level 3 – CrisisTier 3 OR Level 3 – Crisis• A crisis event has occurredA crisis event has occurred• Has or is anticipated to impact near site Has or is anticipated to impact near site
neighborsneighbors• Protective actions will have to be implementedProtective actions will have to be implemented• Assistance will be necessary from Authorities Assistance will be necessary from Authorities
and external emergency servicesand external emergency services
OSC & ECC OperationOSC & ECC Operation
Roles and ResponsibilitiesRoles and ResponsibilitiesEmergency Command Centre (ECC)Emergency Command Centre (ECC)• Workplace of controlling Emergency SituationWorkplace of controlling Emergency Situation• Workstation for Emergency Management Team Workstation for Emergency Management Team
and Responded Authoritiesand Responded Authorities• Remote operation and Local Operation (On-Remote operation and Local Operation (On-
Scene)Scene)• Centralize Operation Centralize Operation
OSC & ECC OperationOSC & ECC Operation
Roles and ResponsibilitiesRoles and ResponsibilitiesEmergency Management TeamEmergency Management Team• High Level of Management OfficialsHigh Level of Management Officials• Remote Operation (Remote ECC) from Head Remote Operation (Remote ECC) from Head
Quarters Quarters • Local Operation (On-Scene ECC) from Local Operation (On-Scene ECC) from
Emergency location Emergency location • Coordinate financial and logistics requirement Coordinate financial and logistics requirement
during Emergency Situationduring Emergency Situation
OSC & ECC OperationOSC & ECC Operation
Roles and ResponsibilitiesRoles and Responsibilities On-Scene Commander On-Scene Commander • Person In-Charge of Emergency SituationPerson In-Charge of Emergency Situation• Leading Emergency Management Operation Leading Emergency Management Operation
On-SiteOn-Site• Escalate path to Higher Authorities Escalate path to Higher Authorities
(within organization)(within organization)• Approve Action and Response Plan Approve Action and Response Plan
OSC & ECC OperationOSC & ECC Operation
Roles and ResponsibilitiesRoles and Responsibilities Emergency Response Team / Emergency Response Team / Incident Management TeamIncident Management Team
• On-Scene OperationOn-Scene Operation• First Responder On-SceneFirst Responder On-Scene• Fire Response TeamFire Response Team• Medical Response TeamMedical Response Team• HAZMAT Response TeamHAZMAT Response Team• Rescue Response Team Rescue Response Team
OSC & ECC OperationOSC & ECC Operation
Training PlanTraining Plan• 2 Days Session2 Days Session• Day 1 – Theory Session – Roles ClarityDay 1 – Theory Session – Roles Clarity• Day 2 – Tier 1 Drill ExerciseDay 2 – Tier 1 Drill Exercise
- Tier 2 Drill Exercise - Tier 2 Drill Exercise
OSC & ECC OperationOSC & ECC Operation
Training Plan - Training Plan - Day 1 – Theory SessionDay 1 – Theory Session• Brief Explanation on ERP ApplicationBrief Explanation on ERP Application• Roles and Responsibilities ClarityRoles and Responsibilities Clarity• ERP alignment with MKNERP alignment with MKN’’s Directivess Directives• MKNMKN’’s Terms, Scopes, Boundaries and s Terms, Scopes, Boundaries and
ApplicationsApplications• Internal Facility Setup and ArrangementInternal Facility Setup and Arrangement
OSC & ECC OperationOSC & ECC Operation
Training Plan - Training Plan - Day 2 – Drills and Day 2 – Drills and ExercisesExercises
Tier 1 Drill ExerciseTier 1 Drill Exercise • Single Command Single Command • Managing with Internal Resources i.e. Managing with Internal Resources i.e.
Emergency Response TeamEmergency Response TeamTier 2 Drill ExerciseTier 2 Drill Exercise • Unified CommandUnified Command• Involve with Government Agencies i.e. Jabatan Involve with Government Agencies i.e. Jabatan
Bomba dan Penyelamat, Polis DiRaja Malaysia, Bomba dan Penyelamat, Polis DiRaja Malaysia, Hospital/Ambulance Services, etcHospital/Ambulance Services, etc
OSC & ECC OperationOSC & ECC Operation
Training Plan - Training Plan - Day 2 – Drills and Day 2 – Drills and ExercisesExercises
Tier 1 Drill ExerciseTier 1 Drill Exercise • SCENARIO : Tier 1 – To Be AdvisedSCENARIO : Tier 1 – To Be Advised• RESPONSE AGENCY : Emergency Response RESPONSE AGENCY : Emergency Response
Team (ERT), Emergency Management Team Team (ERT), Emergency Management Team (EMT) and Security(EMT) and Security
• COMMAND : Single Command – Internal OSCCOMMAND : Single Command – Internal OSC• OBJECTIVE : Managing with Internal Resources OBJECTIVE : Managing with Internal Resources
and Capabilitiesand Capabilities
OSC & ECC OperationOSC & ECC Operation
Training Plan - Training Plan - Day 2 – Drills and Day 2 – Drills and ExercisesExercises
Tier 2 Drill ExerciseTier 2 Drill Exercise • SCENARIO : Tier 2 – To Be AdvisedSCENARIO : Tier 2 – To Be Advised• RESPONSE AGENCY : Emergency Response RESPONSE AGENCY : Emergency Response
Team (ERT), Emergency Management Team Team (ERT), Emergency Management Team (EMT), Security, Jabatan Bomba dan (EMT), Security, Jabatan Bomba dan Penyelamat Malaysia (JBPM), Polis DiRaja Penyelamat Malaysia (JBPM), Polis DiRaja Malaysia (PDRM), Hospital/Ambulance Services Malaysia (PDRM), Hospital/Ambulance Services (A&E)(A&E)
• COMMAND : Unified Command – Internal OSC, COMMAND : Unified Command – Internal OSC, JBPM and PDRMJBPM and PDRM
• OBJECTIVE : Managing with Resources, OBJECTIVE : Managing with Resources, Capabilities, Strength and Response TimeCapabilities, Strength and Response Time
OSC & ECC OperationOSC & ECC Operation