on-ramp to the cloud · •review ustomer’s disaster recovery plan on a quarterly basis...
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On-Ramp to the Cloud Arlington Public Schools and Oracle Managed Cloud Services
Arlington Public Schools Girish Rajput, Director of Enterprise Solutions Oracle Managed Cloud Services Daryl Cockerham, Sales Director August 18, 2014
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Agenda
Journey to the Cloud
Oracle’s Cloud Solutions Strategy
Managed Cloud Services
APS and MCS Partnership
Q&A
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Cloud is changing IT and the role of today’s CIO
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Key cloud adoption triggers – upgrades, cost reduction
45%
48%
COST SAVINGS
53%
FASTER TIME TO MARKET
44%
MORE BUSINESS FLEXIBILITY
35%
REALIZED CLOUD BENEFITS, SO FAR
Source: Cloud at the Crossroads: 2012 OAUG Survey on Application Delivery Strategies”
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Oracle Cloud
Consume Oracle as subscription-based services
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Managed Cloud
Oracle builds and manages a private cloud for you
Private Cloud
Build and manage your own cloud using Oracle cloud products
Oracle Cloud Solutions Multiple, Flexible Deployment Models – You Choose
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Oracle Managed Cloud Services is the on-ramp to the Cloud for Oracle customers.
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Solving customers issues
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Oracle running Oracle just makes sense
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Massive Scale – Highly Secure Expertly Managing Hundreds of Customers for Close to 15 Years
• Over 660 customers in more than 40 countries across 22 major industry segments
• 1.25 trillion business transactions per day
• 5.34 billion database transactions/hr at peak
• World’s largest Oracle VM & Linux Grid; 29,141 total servers; 6,246 instances
• 41+ petabytes of managed storage / 59 pb raw storage, 587 filers
• The most Security offerings in the market (PCI, HIPAA, Government, Identity Management, 21 CFR Part 11)
• 3,300+ dedicated experts
• Global coverage with 12 premier data centers on 4 continents
• 2014 & 2013 Outsourcing Excellence Award Winners
• Self-service 360 degree view mobile app – drill down: service & environment, business transaction monitoring, system utilization, consumption, entitlements, workflow automation
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Managed Cloud Services – Unique Portfolio Applications to Disk – Singular Focus on Oracle “Red” Stack
• Accelerated upgrades
• Certified configurations optimized across stack
• Advanced SIEM with predictive incident management
• Go-Live Center reduces post-go-live issues 54%
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Managed Cloud Services – Unique Connections to Oracle Direct access and input to Oracle Product Support and Oracle Product Development
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• Pre-configured, right sized environments
• Pre-configured internal and external networks
• Risk reduction through better fault isolation
• End to End Centralized Monitoring
More Effective Change Management
Cloud zone: Standard, Pre-Tested Deployments Solid, Stable Building Blocks for Enterprise Applications
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Automatically established instance specific Stress Threshold
Instance specific automatically learned Predictive Alerts
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State-of-the-Art Predictive Incident Management Early Warning System Helps Avoid Outages
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Cloud Automation Platform – Drives Service Delivery Transparency & Forms Platform for Innovation
360 View of the Customer
Drill down: service & environment
Entitlement vs. Consumption
Business Transaction Monitoring
Detailed System Performance
CORE ATTRIBUTES
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Transparent and Integrated Service View What is my overall service experience?
Track Availability Across Services
Monitor Critical Business
Processes by Service
Track Availability of Production Environments
Monitor Business Transactions, not
System Performance
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Business Transaction Monitoring
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• 136 Controls Tested Biannually for Commercial
• 96 Controls Tested Biannually for Federal
ISO 27002 Certificate of Conformity
72 Controls Tested Annually Department of Defense (DoD) and Agencies
• 1200+ Controls Tested Annually
• NIST & DIACAP
ISO Certification
HIPAA Compliance
Compliant Level 1 Service Provider
• 217 Controls Tested Annually
64 Controls Tested Annually
ISAE 3402 / SSAE 16 SOC1
Federal Certification & Accreditation (C&A) & FedRAMP
Payment Card Industry (PCI)
Custom System Validation Services
21 CFR Part 11 for Life Sciences
Managed Cloud Services Compliance Leverage our expertise and economy of scale
• 105 Controls Tested Annually
SOC2 / SOC3 For Security & Availability
ISO 27001 Certification 159 Controls Tested
Annually
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• Assist Customer to create the Disaster Recovery Plan
• Review Customer’s Disaster Recovery Plan on a quarterly basis
• Coordinate Oracle activities related to Disaster Recovery testing
• Work with Customer to conduct up to two failover tests per year
• In the event of a Disaster, Oracle and Customer will execute the Disaster Recovery Plan
Disaster Recovery Solutions Flexible to meet your needs
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People
• Service Delivery manager (SDM)
• Management team
• Transition manager
• Production manager
Cadence
• Defined calendar
• Multi-layer meetings
• Business & technical scope
Deliverables
• Service reviews
• Capacity planning
• 52 week calendar
• SR reviews
Data & Transparency
• Technical & system data
• Business transactions
• Product data
• Transparency from Oracle AND from Customer
Comprehensive Governance Model
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Arlington Public Schools
Background
• Live on Oracle e Business Suite since 2006
• Application Footprint
– Financials, Procurement, Budgeting, HR, Benefits, Payroll
Benefits Realized
• Hosted and managed by Oracle.
• No need for in-house DBA’s, Unix/Linux administrators or storage experts.
• 24/7/365 expert level application monitoring and support
• 100% Uptime.
• Cost Savings
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An Oracle EBS Success Story
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QUESTIONS AND ANSWERS