on-going innovation to the e-commerce supply chain ......(e-commerce supply chain accelerator)...

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1 Supply Chain Conference Terry Chan Chairman, Hong Kong eCommerce Supply Chain Association (HKeCSC) 21 Mar 2018 Central London, UK On-going Innovation to the e-Commerce Supply Chain Ecosystem in China and ASEAN Hong Kong eCommerce Supply Chain Association (HKeCSC) Akabomedia

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Page 1: On-going Innovation to the e-Commerce Supply Chain ......(e-Commerce Supply Chain Accelerator) Keynote Speaker (50+ Conferences in Asia Pacific) Advisory Board (Government, Chambers,

1 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)

Supply Chain Conference

Terry ChanChairman, Hong Kong eCommerce Supply Chain Association

(HKeCSC)

21 Mar 2018Central London, UK

On-going Innovation to the e-Commerce Supply Chain Ecosystem in China and ASEAN

Hong Kong eCommerce Supply Chain

Association (HKeCSC)Akabomedia

Page 2: On-going Innovation to the e-Commerce Supply Chain ......(e-Commerce Supply Chain Accelerator) Keynote Speaker (50+ Conferences in Asia Pacific) Advisory Board (Government, Chambers,

2 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)

Agenda

1 Biography

2 New Retail Ecosystem (eCommerce) - Key Questions

3 New Retail Ecosystem (eCommerce) – Megatrends

4 New Retail (eCommerce) Supply Chain - Transformation

5 New Retail (eCommerce) Supply Chain – Challenges & Opportunities

6 New Retail (eCommerce) Supply Chain – Innovative Model

7 Hong Kong eCommerce Supply Chain Association (HKeCSC)

Page 3: On-going Innovation to the e-Commerce Supply Chain ......(e-Commerce Supply Chain Accelerator) Keynote Speaker (50+ Conferences in Asia Pacific) Advisory Board (Government, Chambers,

3 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)

1. Biography

E-Commerce Marketplace

(GM, 3PL LazadaAlibaba Group..)

Entrepreneur Founder & CEO

EC-Post Worldwide Co Ltd (e-Commerce Supply Chain

Accelerator)

Keynote Speaker (50+ Conferences in

Asia Pacific)

Advisory Board(Government,

Chambers, Universities, Event

Organizers)

Columnist(e-Commerce,

Technology, Event Organizers, Starts 'up)

Supply Chain 3PL (Management in

DHL eCommerce, FedEx, S.F. Express, Yamato,

Swedish & Danish Post..)

Hong Kong eCommerce Supply Chain Association HKeCSC(First & Only One in Hong Kong)

20+ Years about e-Commerce Supply Chain

Page 4: On-going Innovation to the e-Commerce Supply Chain ......(e-Commerce Supply Chain Accelerator) Keynote Speaker (50+ Conferences in Asia Pacific) Advisory Board (Government, Chambers,

4 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)

2. New Retail Agekey questions to be asked?

What is New Retail?

☞New Technologies

☞Data-driven

☞Customer Experiences

☞Personalization

Page 5: On-going Innovation to the e-Commerce Supply Chain ......(e-Commerce Supply Chain Accelerator) Keynote Speaker (50+ Conferences in Asia Pacific) Advisory Board (Government, Chambers,

5 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)

2. New Retail Age key questions to be asked?

Sustainable development?

☞ Enhance customer experiences

☞ Link to data (consumerization)

☞ Enhance transaction processes (online)

☞ Enhance physical experiences (offline)

☞ Additional values (Fusion of online & offline)

☞ Personalization

☞ Product

Page 6: On-going Innovation to the e-Commerce Supply Chain ......(e-Commerce Supply Chain Accelerator) Keynote Speaker (50+ Conferences in Asia Pacific) Advisory Board (Government, Chambers,

6 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)

3,500

3,000

2,500

2,000

1,500

1,000

500

2014

2015

2016

2017

2018

2019

2020

Sal

es(U

SD

bill

ion

s)

3. E-Commerce Ecosystem – Evolution (1)

Source: Accenture – AliResearch (June 11, 2015)

Domestic e-Commerce

growth 10%

Cross-Border e-Commerce

g r o w t h 2 7 %

Source: Accenture – AliResearch (June 11, 2015)

3. New Retail Age - Megatrend 1

Cross-border Omni-Channel Supply Chain Development

Page 7: On-going Innovation to the e-Commerce Supply Chain ......(e-Commerce Supply Chain Accelerator) Keynote Speaker (50+ Conferences in Asia Pacific) Advisory Board (Government, Chambers,

7 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)

Generation2.0

One toAll

E-Merchants

E-Merchants

Generation 1.0

One toOne

ConsumerProducts

Local 3

1

2 4

9

810

11

International

7

Domesticn China 6

5

CB CB

China

Brazil USA

Local products for worldwideconsumers

Local productsforlocal consumers

S

SS

S

S

Suppliers ECSites

C

C

C

C

C

Generation 3.0

All to All

Local products forlocal consumers

Local products forworldwide consumers

All products worldwide for all consumers worldwide

For Reference Only

3. New Retail Age - Megatrend 2

?

The generation 3.0 of Retail Ecosystem Evolution and Digitalization

Page 8: On-going Innovation to the e-Commerce Supply Chain ......(e-Commerce Supply Chain Accelerator) Keynote Speaker (50+ Conferences in Asia Pacific) Advisory Board (Government, Chambers,

8 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)

Costs Transit-time

Customer Experiences

Quality Management

Critical Successful

Factors (CSF)

3. New Retail Age - Megatrend 3

CollaborationInnovation

Supply Chain Transformation

Page 9: On-going Innovation to the e-Commerce Supply Chain ......(e-Commerce Supply Chain Accelerator) Keynote Speaker (50+ Conferences in Asia Pacific) Advisory Board (Government, Chambers,

9 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)

4. New Retail Supply Chain - Transformation

Transformation of Supply Chain

Future of Retail

Trend!

Page 10: On-going Innovation to the e-Commerce Supply Chain ......(e-Commerce Supply Chain Accelerator) Keynote Speaker (50+ Conferences in Asia Pacific) Advisory Board (Government, Chambers,

10 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)

Online Channel + Offline Channel + Smart Logistics

Tmall/Taobao + 1688.com + Cainiao JD Mall + 新通路 + JD Logistics

Borderless Retail

4. New Retail Supply Chain - Transformation

Traffic Channel Logistics

New Retail

Alibaba, JD/Tecent are doing! Large Scale!

Page 11: On-going Innovation to the e-Commerce Supply Chain ......(e-Commerce Supply Chain Accelerator) Keynote Speaker (50+ Conferences in Asia Pacific) Advisory Board (Government, Chambers,

11 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)

4. New Retail Supply Chain - Transformation

Supply Chain Transformation

Lighter Supply Chain Model

Page 12: On-going Innovation to the e-Commerce Supply Chain ......(e-Commerce Supply Chain Accelerator) Keynote Speaker (50+ Conferences in Asia Pacific) Advisory Board (Government, Chambers,

12 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)

5. New Retail Supply Chain Ecosystem – Challenges (3)

e-LogisticsInefficient & Ineffective

e-InformationNon-Transparency & Lack of Security

e-CustomerHigher Requirements

vs. Capabilities

Page 13: On-going Innovation to the e-Commerce Supply Chain ......(e-Commerce Supply Chain Accelerator) Keynote Speaker (50+ Conferences in Asia Pacific) Advisory Board (Government, Chambers,

13 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)

5. New Retail Supply Chain Ecosystem - Opportunities?

Suppliers Consumers

HongKong

Intermediate E-Merchants / 3PL

Page 14: On-going Innovation to the e-Commerce Supply Chain ......(e-Commerce Supply Chain Accelerator) Keynote Speaker (50+ Conferences in Asia Pacific) Advisory Board (Government, Chambers,

14 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)

6. New Retail Supply Chain Ecosystem – Innovations (4)

Cloud Supply Chain

Cloud Warehousing Cloud Fulfillment

Cloud Delivery

Cloud Distributor

Page 15: On-going Innovation to the e-Commerce Supply Chain ......(e-Commerce Supply Chain Accelerator) Keynote Speaker (50+ Conferences in Asia Pacific) Advisory Board (Government, Chambers,

15 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)

Data Exchange Platform

OMS WMS TMS CWS

Data-Driven IT System

Apply across the whole supply chain, end-to-end, real time visibility

6. New Retail Supply Chain Ecosystem – Innovations (6)

Page 16: On-going Innovation to the e-Commerce Supply Chain ......(e-Commerce Supply Chain Accelerator) Keynote Speaker (50+ Conferences in Asia Pacific) Advisory Board (Government, Chambers,

16 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)

Data Exchange Platform

ERP

Cross-border

Customs Platform

Fulfillment Platform

Sales Platform

6. New Retail Supply Chain Ecosystem – Innovations (7)

Data-Driven IT System

Page 17: On-going Innovation to the e-Commerce Supply Chain ......(e-Commerce Supply Chain Accelerator) Keynote Speaker (50+ Conferences in Asia Pacific) Advisory Board (Government, Chambers,

17 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)

Blockchain – Application to the New Retail Supply Chain Ecosystemkey questions to be asked?

How Blockchain

Benefit?

☞Increase visibility

☞Increase security

☞Increase efficiency

☞Better accountability

6. New Retail Supply Chain Ecosystem – Innovations (8)

Page 18: On-going Innovation to the e-Commerce Supply Chain ......(e-Commerce Supply Chain Accelerator) Keynote Speaker (50+ Conferences in Asia Pacific) Advisory Board (Government, Chambers,

18 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)

Conclusion - Key Take Away

1. Key Questions to be asked?

2. Megatrends to be followed?

3. New Retail Ecosystem (Online + Offline + Logistics)

4. Supply Chain Transformation

5. Challenges vs. Opportunities

6. Intelligent Platform + Ecosystem + Modular

7. Disruptive Technologies Application + Accelerator

Page 19: On-going Innovation to the e-Commerce Supply Chain ......(e-Commerce Supply Chain Accelerator) Keynote Speaker (50+ Conferences in Asia Pacific) Advisory Board (Government, Chambers,

19 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)

2. Hong Kong E-Commerce Supply Chain Association HKeCSC

About HKeCSC

Established in 2017, the first & only one non-profit organization in Hong Kong :

❖ Senior Management

❖ E-Commerce Industry

❖ Supply Chain Orientated

❖ Retail/e-Retail Driven

❖ VIP by Invitation

❖ Advisory Members

❖ Voluntary Support

International brands

Marketplace

Vertical e-tailers

Retailers

Related Industries

Member Categories Examples

*Ex GM, 3PL until 10 Nov 17

Page 20: On-going Innovation to the e-Commerce Supply Chain ......(e-Commerce Supply Chain Accelerator) Keynote Speaker (50+ Conferences in Asia Pacific) Advisory Board (Government, Chambers,

20 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)

2. Hong Kong E-Commerce Supply Chain Association HKeCSC

Objectives:

1) Build a common platform to share knowledge & experiences

2) Organize eCommerce Supply Chain related activities

3) Provide advisory to the Hong Kong Special Administrative Region

(HKSAR), professional organizations in HK and around the region

Page 21: On-going Innovation to the e-Commerce Supply Chain ......(e-Commerce Supply Chain Accelerator) Keynote Speaker (50+ Conferences in Asia Pacific) Advisory Board (Government, Chambers,

21 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)

3. ec-Post Worldwide Co Limited

About the company

☞ Established at 2012 in Hong Kong

☞ Cross Border eCommerce Supply Chain Accelerator

☞ eCommerce Experiences

☞ Local Operational Expertise

☞ Customs Speciality

☞ Keynote Speakers

☞ Supporting Organization for Conferences

Page 22: On-going Innovation to the e-Commerce Supply Chain ......(e-Commerce Supply Chain Accelerator) Keynote Speaker (50+ Conferences in Asia Pacific) Advisory Board (Government, Chambers,

22 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)

Thank you for

your attention!

Contact

Terry ChanChairman, Hong Kong e-Commerce Supply Chain Association (HKeCSC)

Founder & CEO, eC-Post Worldwide Co LtdFormer General Manager, 3PL Lazada Crossborder (Alibaba Group)

eCommerce Advisor: Government, Chambers, Universities, Event Organizers

Email: [email protected]