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OMG SOA Workshop - Burlingame – Oct 16-19, 2006 Integrating BPM and SOA Using MDA A Case Study Michael Guttman – CTO, The Voyant Group [email protected]

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Page 1: OMG SOA Workshop - Burlingame – Oct 16-19, 2006 ... · – Top-down ‘big-bang’/‘next big thing’ with poor follow-through • Lack of a truly ‘holistic’ and incremental

OMG SOA Workshop - Burlingame – Oct 16-19, 2006Integrating BPM and SOA Using MDA

A Case Study Michael Guttman – CTO, The Voyant Group

[email protected]

Page 2: OMG SOA Workshop - Burlingame – Oct 16-19, 2006 ... · – Top-down ‘big-bang’/‘next big thing’ with poor follow-through • Lack of a truly ‘holistic’ and incremental

portions Copyright © 2006 – The Voyant Group, LLC. All Rights Reserved Worldwide Slide 2

Overview of Voyant

• H.Q. West Chester, PA• Business Advanced Enterprise

IT Consulting• Clients Global 1000• Focus Technology Transitions• Technologies MDA, SOA, BPM• Capabilities Architecture, Process,

Modeling, Program Mgmt.

Page 3: OMG SOA Workshop - Burlingame – Oct 16-19, 2006 ... · – Top-down ‘big-bang’/‘next big thing’ with poor follow-through • Lack of a truly ‘holistic’ and incremental

portions Copyright © 2006 – The Voyant Group, LLC. All Rights Reserved Worldwide Slide 3

Case Study Background

• Nationwide healthcare conglomerate– 5K+ developers spread across many

organizational units and geographic sites– Hundreds of legacy applications on polyglot

platforms, some dating back 30+ years– Little common architecture or development

processes; low maturity levels– Many competing change initiatives

• BPM, SOA, SDLC ……

Page 4: OMG SOA Workshop - Burlingame – Oct 16-19, 2006 ... · – Top-down ‘big-bang’/‘next big thing’ with poor follow-through • Lack of a truly ‘holistic’ and incremental

portions Copyright © 2006 – The Voyant Group, LLC. All Rights Reserved Worldwide Slide 4

The Problem

• Rapidly changing business– Health care market ‘mutating’ constantly– Requires new kinds of products – fast!

• But….– Legacy systems are rigid and tightly coupled– No universal integrating platform or paradigm– IT culture is slow to respond to change

• Result:– Business-IT relationship under strain– Portfolios not well-coordinated– Poor integration and no reuse – Individual projects have high risk of failure

Page 5: OMG SOA Workshop - Burlingame – Oct 16-19, 2006 ... · – Top-down ‘big-bang’/‘next big thing’ with poor follow-through • Lack of a truly ‘holistic’ and incremental

portions Copyright © 2006 – The Voyant Group, LLC. All Rights Reserved Worldwide Slide 5

Contributing Factors

• Business does not describe its needs and opportunities in a consistent way

• Business and IT speak very different ‘solutioning’ languages

• IT does not follow consistent processes for creating, acquiring, integrating and customizing software

• IT projects (and resulting software) are ‘balkanized’ into silos

• Existing layers of legacy software, hardware and ‘muddleware’compound all of the above.

Page 6: OMG SOA Workshop - Burlingame – Oct 16-19, 2006 ... · – Top-down ‘big-bang’/‘next big thing’ with poor follow-through • Lack of a truly ‘holistic’ and incremental

portions Copyright © 2006 – The Voyant Group, LLC. All Rights Reserved Worldwide Slide 6

Where Did They Go Wrong?

• Not for lack of trying – but too many uncoordinated initiatives– Top-down ‘big-bang’/‘next big

thing’ with poor follow-through• Lack of a truly ‘holistic’ and

incremental approach that covers all solutioning activities– Focus on tools and technology,

rather than process, organization and content

– Project-centric – rather than program-centric – planning, budgeting and governance

Page 7: OMG SOA Workshop - Burlingame – Oct 16-19, 2006 ... · – Top-down ‘big-bang’/‘next big thing’ with poor follow-through • Lack of a truly ‘holistic’ and incremental

portions Copyright © 2006 – The Voyant Group, LLC. All Rights Reserved Worldwide Slide 7

Major Constraints

• No one tool, process, software package or vendor can provide ‘the answer’

• To be successful, any new approach needs to be iteratively customized over time

• Successfully adopting and adapting new approaches requires a well-organized and well-coordinated change initiatives

Page 8: OMG SOA Workshop - Burlingame – Oct 16-19, 2006 ... · – Top-down ‘big-bang’/‘next big thing’ with poor follow-through • Lack of a truly ‘holistic’ and incremental

portions Copyright © 2006 – The Voyant Group, LLC. All Rights Reserved Worldwide Slide 8

New Buzzwords

• BPM – Business Process Modeling– Identify the key elements of the

business and their relationships– Use these to model ‘as-is’/‘to-be’

business processes– Promise: the business becomes more

aligned and “agile”• SOA – Service-Oriented Architecture

– Break down current/future computing systems into reusable ‘services’

– Make these services widely available on a standardized ‘enterprise services bus’ (ESB)

– Promise: IT becomes more aligned and “agile”

Page 9: OMG SOA Workshop - Burlingame – Oct 16-19, 2006 ... · – Top-down ‘big-bang’/‘next big thing’ with poor follow-through • Lack of a truly ‘holistic’ and incremental

portions Copyright © 2006 – The Voyant Group, LLC. All Rights Reserved Worldwide Slide 9

BPM+SOA -The New Holy Grail?

A P P L I C A T I O N SA P P L I C A T I O N S

B U S I N E S S P R O C E S S E SB U S I N E S S P R O C E S S E S

B U S I N E S S S E R V I C E SB U S I N E S S S E R V I C E S

C O M P U T I N G S E R V I C E SC O M P U T I N G S E R V I C E S

C O M P U T I N G A S S E T SC O M P U T I N G A S S E T S

BusinessProcessExperts

SystemsExperts

Bus

ines

s D

omai

nsIT

Dom

ains

Page 10: OMG SOA Workshop - Burlingame – Oct 16-19, 2006 ... · – Top-down ‘big-bang’/‘next big thing’ with poor follow-through • Lack of a truly ‘holistic’ and incremental

portions Copyright © 2006 – The Voyant Group, LLC. All Rights Reserved Worldwide Slide 10

The Hope

• Much more rapid time-to-market

• Significantly improved solutions quality

• Significantly lower solutions lifecycle costs

• End-to-end traceability –requirements to deployment

• Improved portfolio management and IT governance

• Improved overall business-IT alignment

Page 11: OMG SOA Workshop - Burlingame – Oct 16-19, 2006 ... · – Top-down ‘big-bang’/‘next big thing’ with poor follow-through • Lack of a truly ‘holistic’ and incremental

portions Copyright © 2006 – The Voyant Group, LLC. All Rights Reserved Worldwide Slide 11

But Is This BPM+SOAReally Feasible?

• Can all of our various business units agree on a common set of business concepts and processes?

• Can these common business elements actually be transformed into a set of executable ‘business services’?

• Can these business services readily be mapped to legacy systems?

• Are there reasonably mature tools and processes to support and manage all of the above?

• Will the new tools and processes integrate with those we already have in place?

• WILL OUR PROJECT/PROGRAM MANAGERS USE IT???

Page 12: OMG SOA Workshop - Burlingame – Oct 16-19, 2006 ... · – Top-down ‘big-bang’/‘next big thing’ with poor follow-through • Lack of a truly ‘holistic’ and incremental

portions Copyright © 2006 – The Voyant Group, LLC. All Rights Reserved Worldwide Slide 12

Is There A Bridge?

BPM SOA?

Promotes consistency?Uses same language?

Removes silos?Deals with legacy?

Page 13: OMG SOA Workshop - Burlingame – Oct 16-19, 2006 ... · – Top-down ‘big-bang’/‘next big thing’ with poor follow-through • Lack of a truly ‘holistic’ and incremental

portions Copyright © 2006 – The Voyant Group, LLC. All Rights Reserved Worldwide Slide 13

What It Might Look Like

•Separation of concerns•Multiple viewpoints•Multi-level reuse•Precise information flows•Full traceability

Business Analyst

Solutions Designer

Software Designer

ImplementationModels

DeployableSoftware

BusinessModels

SolutionModels

Software Implementer

Page 14: OMG SOA Workshop - Burlingame – Oct 16-19, 2006 ... · – Top-down ‘big-bang’/‘next big thing’ with poor follow-through • Lack of a truly ‘holistic’ and incremental

portions Copyright © 2006 – The Voyant Group, LLC. All Rights Reserved Worldwide Slide 14

Could It Be MDA?

Business Analyst

Solutions Designer

Software Designer

PlatformSpecific

Model (PSM)

DeployableSoftware

ComputationallyIndependentModel (CIM)

PlatformIndependentModel (PIM)

Software Implementer

Page 15: OMG SOA Workshop - Burlingame – Oct 16-19, 2006 ... · – Top-down ‘big-bang’/‘next big thing’ with poor follow-through • Lack of a truly ‘holistic’ and incremental

portions Copyright © 2006 – The Voyant Group, LLC. All Rights Reserved Worldwide Slide 15

Why MDA?

• Based on proven best practices and open standards

• Supported by 900+ OMG members• Widely implemented in commercial

and open source tools• Applicable to a wide range of

business and computing problems• Highly adaptable to different

organizations, project types, toolsets, technologies, etc.

• Supports all forms of development and deployment, including outsourcing and offshoring

• Complements and integrates BPM and SOA

Page 16: OMG SOA Workshop - Burlingame – Oct 16-19, 2006 ... · – Top-down ‘big-bang’/‘next big thing’ with poor follow-through • Lack of a truly ‘holistic’ and incremental

portions Copyright © 2006 – The Voyant Group, LLC. All Rights Reserved Worldwide Slide 16

Enabling BPM+SOA

• Define a formal enterprise architecture based on BPM+SOA

• Model the information (metadata) flow from business models to executable software.

• Establish a well-defined process to manage that flow.

• Configure and manage a heterogeneous ‘tool chain’ to help support all of the above.

Page 17: OMG SOA Workshop - Burlingame – Oct 16-19, 2006 ... · – Top-down ‘big-bang’/‘next big thing’ with poor follow-through • Lack of a truly ‘holistic’ and incremental

portions Copyright © 2006 – The Voyant Group, LLC. All Rights Reserved Worldwide Slide 17

How It All Fits

New BusinessModels

New BusinessModels

New Service Models

New Service Models

New ImplementationModels

New ImplementationModels

Reusable BusinessModel Patterns

Reusable BusinessModel Patterns

ReusableService Model

Patterns

ReusableService Model

Patterns

ReusableDesign Model

Patterns

ReusableDesign Model

Patterns

DeployedSoftware

Components

DeployedSoftware

Components

ReusableDeployed

Components

ReusableDeployed

Components

BusinessRequirements

BusinessRequirements Enterprise Reuse

Repository

CIM

PIM

PSM

Deployed

Page 18: OMG SOA Workshop - Burlingame – Oct 16-19, 2006 ... · – Top-down ‘big-bang’/‘next big thing’ with poor follow-through • Lack of a truly ‘holistic’ and incremental

portions Copyright © 2006 – The Voyant Group, LLC. All Rights Reserved Worldwide Slide 18

The Concerns

• Can it work in my company?– Is it really worth the time, cost,

effort and risk to realize the vision?– What will the ‘to-be’ state of our

organization really look like?• Whose going to do it?

– How do we manage/govern our organization’s transition to BPM+SOA and MDA?

– How are we going to pay for all this?

Page 19: OMG SOA Workshop - Burlingame – Oct 16-19, 2006 ... · – Top-down ‘big-bang’/‘next big thing’ with poor follow-through • Lack of a truly ‘holistic’ and incremental

portions Copyright © 2006 – The Voyant Group, LLC. All Rights Reserved Worldwide Slide 19

Considering The Risks

• BPM+SOA with MDA sounds great, but it still looks risky:– Significant re-tooling, re-skilling costs– Major impacts on many stakeholders– Challenging to roll out across a large

organization

• Must be adapted to legacy processes, tools, and structures:– Formal/informal; varying levels of maturity– Based on existing organizational structure– Based on existing tools and skill sets– Covering a wide variety of IT activities

Page 20: OMG SOA Workshop - Burlingame – Oct 16-19, 2006 ... · – Top-down ‘big-bang’/‘next big thing’ with poor follow-through • Lack of a truly ‘holistic’ and incremental

portions Copyright © 2006 – The Voyant Group, LLC. All Rights Reserved Worldwide Slide 20

Managing the Risks

• Set up a Center-of-Expertise (COE)– Provides overall management and

governance of the transition as multi-year ‘uber-project’

• Organize transition activities into well-defined stages, phases, and tracks, where:– Each stage results in new maturity level– Each phase (within a stage) has distinct

transition deliverables– Each track is a major competency area

• Typical long-term transition timeframe: – Large organization: 3-5+ years– Smaller organization 1-3 years

Page 21: OMG SOA Workshop - Burlingame – Oct 16-19, 2006 ... · – Top-down ‘big-bang’/‘next big thing’ with poor follow-through • Lack of a truly ‘holistic’ and incremental

portions Copyright © 2006 – The Voyant Group, LLC. All Rights Reserved Worldwide Slide 21

Typical BPM+SOA Transition - Stages and Tracks

PilotProjects

EnterpriseInfrastruct.

TransitionMngt.

EnterpriseArch.

BusinessModeling

SolutionsLifecycleProcess

Governance

Foundation

Establish COE

Develop initial strategy/plan

Establish coreprinciples

Define/deploy initial processes and governance

Conduct initial training

Define/deployinitial pilot solutions

Demonstrate ROI with

opportunistic projects

Initial

Refine transition strategy planning

Define initial solution

architecture and model taxonomy

Enhance processes, tools,

governance

Expand training and mentoring

activities

Demonstrate reuse and ROI in

full production projects

Extended

Develop detailed portfolio-based transition plans

Refine enterprise and

solution architecture

Refine new processes, tools,

governance

Finalize training programs

Systematically reengineer

legacy, 3rd party core systems

Define new processes for all

stakeholders

Systematic

Plan/execute transitions for

all solution domains

Standardize enterprise and

solution architecture

Standardize and proliferate

training

Finalize, standardize

new processes, governance

Complete reengineering

of core systems

Increased Maturity Levels

Page 22: OMG SOA Workshop - Burlingame – Oct 16-19, 2006 ... · – Top-down ‘big-bang’/‘next big thing’ with poor follow-through • Lack of a truly ‘holistic’ and incremental

portions Copyright © 2006 – The Voyant Group, LLC. All Rights Reserved Worldwide Slide 22

Visi

on a

nd R

eadi

ness

Ass

essm

ent

Rev

iew

Sol

utio

n A

rchi

tect

ure

Pilot Solution 1

PilotSolution 2

PilotSolution 3

Transition Strategy and Plan Ongoing Program Management

Rev

iew

Rev

iew

Rev

iew

Rev

iew

PilotInitiation

Initial Pilot Projects

Cap

abili

ties

Pilot ArchitectureInfrastructure,

Tooling, Lifecycle,Governance

Pilot Initial Solutions

Gen

era l

Rel

ease

Arc

hite

ctur

e, In

fras

tru c

ture

, To

olin

g , L

ifecy

cle,

Go v

erna

nce…

.

Dep

loy

New

Ser

vice

s

Plan

Time

Go To Next Transition Stage……

Req

uire

men

ts

Refine Infrastructure, Tools, Lifecycle, Governance…

Define, Develop New Supporting Services

Develop Deploy Release

BPM+SOA Phases(for each stage)

Page 23: OMG SOA Workshop - Burlingame – Oct 16-19, 2006 ... · – Top-down ‘big-bang’/‘next big thing’ with poor follow-through • Lack of a truly ‘holistic’ and incremental

portions Copyright © 2006 – The Voyant Group, LLC. All Rights Reserved Worldwide Slide 23

BPM+SOA Transition -Customizing the Details

• The transition must be continuously customized at each stage to help:

• Introduce specific new tools, processes, techniques for specific different kinds of activities, such as:– Minor upgrades and small enhances– Customizing COTs– Managing outsourced development– Integrating legacy systems– Major initiatives

• Integrate with and adapt to specific legacy processes, tools and organizational structures

• Clearly define the roles, tasks, etc. for all stakeholders in activities at stage/phase of the transition

• Directly involve the stakeholders themselves in the transitioning process.

Page 24: OMG SOA Workshop - Burlingame – Oct 16-19, 2006 ... · – Top-down ‘big-bang’/‘next big thing’ with poor follow-through • Lack of a truly ‘holistic’ and incremental

portions Copyright © 2006 – The Voyant Group, LLC. All Rights Reserved Worldwide Slide 24

Using MDATo Manage the Transition

• Apply MDA’s CIM-PIM-PSM pattern to the transition itself:– Business Model (CIM)

• model business/IT ‘solutioning’ domain– Solutions Model (PIM)

• adapt CIM to a model-driven process based on BPM+SOA– Implementation Model (PSM)

• customize PIM to specific tools, techniques, project types, organizational structures

– Deployment• plan and execute of each transitioning activity (we call

these ‘engagements’) within each stage, phase, and track

• Give all this a cool new name (and acronym!):– Model Driven Solutioning (MDS)™

Page 25: OMG SOA Workshop - Burlingame – Oct 16-19, 2006 ... · – Top-down ‘big-bang’/‘next big thing’ with poor follow-through • Lack of a truly ‘holistic’ and incremental

portions Copyright © 2006 – The Voyant Group, LLC. All Rights Reserved Worldwide Slide 25

MDS -High Level Overview

Transition Architect

Process Designer

Program Manager

DetailedEngagement

Models

EngagementActivities

BusinessModels for

‘Solutioning’

‘Model-DrivenSolutioning”

Process Models

Project Manager

Page 26: OMG SOA Workshop - Burlingame – Oct 16-19, 2006 ... · – Top-down ‘big-bang’/‘next big thing’ with poor follow-through • Lack of a truly ‘holistic’ and incremental

portions Copyright © 2006 – The Voyant Group, LLC. All Rights Reserved Worldwide Slide 26

MDS -Major Advantages

• Provides formal way to plan, manage, and customize the transition to BPM+SOA (or anything else!)– Helps communicate both modeling and transition concepts– Involves all stakeholders in the transitioning process

• Supports iterative, ‘just-in-time’ approach for transition:– Progressively change, enhance, and customize engagement

models and transition deliverables during every stage/phase• Can be used to help automate production of:

– Project plans and documentation– RFIs, RFPs, RFQs– Tooling configurations– Training materials– More…

Page 27: OMG SOA Workshop - Burlingame – Oct 16-19, 2006 ... · – Top-down ‘big-bang’/‘next big thing’ with poor follow-through • Lack of a truly ‘holistic’ and incremental

portions Copyright © 2006 – The Voyant Group, LLC. All Rights Reserved Worldwide Slide 27

MDS Example -Metamodel Fragment

Page 28: OMG SOA Workshop - Burlingame – Oct 16-19, 2006 ... · – Top-down ‘big-bang’/‘next big thing’ with poor follow-through • Lack of a truly ‘holistic’ and incremental

portions Copyright © 2006 – The Voyant Group, LLC. All Rights Reserved Worldwide Slide 28

MDS Results

• Provides a single frame-of-reference to all transition stakeholders

• Being used to ‘sell’BPM+SOA to:– Business– IT management– Project/program managers

• Concurrently piloted in:– requirements capture

activities– ‘real’ IT production projects

Page 29: OMG SOA Workshop - Burlingame – Oct 16-19, 2006 ... · – Top-down ‘big-bang’/‘next big thing’ with poor follow-through • Lack of a truly ‘holistic’ and incremental

portions Copyright © 2006 – The Voyant Group, LLC. All Rights Reserved Worldwide Slide 29

Conclusions

• BPM and SOA are promising approaches, but need conceptual ‘glue’ (like MDA) to work together

• Transitioning large organizations to any new approach can be a difficult problem:– Many different kinds of stakeholders and

activities– Must be managed and governed– Ad hoc approaches don’t scale

• Fortunately, MDA can also help manage the transition

Page 30: OMG SOA Workshop - Burlingame – Oct 16-19, 2006 ... · – Top-down ‘big-bang’/‘next big thing’ with poor follow-through • Lack of a truly ‘holistic’ and incremental

portions Copyright © 2006 – The Voyant Group, LLC. All Rights Reserved Worldwide Slide 30

Questions?