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OBJECTIVESOBJECTIVESTThe participants will:he participants will:

• Identify the importance and impact of ethics Identify the importance and impact of ethics upon the fire department and its members.upon the fire department and its members.

• Identify the role of the fire officer in Identify the role of the fire officer in establishing, modeling, and managing ethical establishing, modeling, and managing ethical behavior.behavior.

• Analyze his/her own department's existing Analyze his/her own department's existing ethical rules and guidelines, and where the ethical rules and guidelines, and where the gaps might be.gaps might be.

• Demonstrate decision-making involving ethical Demonstrate decision-making involving ethical practices.practices.

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OVERVIEWOVERVIEW

• Ethics and Their ImpactEthics and Their Impact

• Guidelines and ResourcesGuidelines and Resources

• Characteristics of an Ethical Characteristics of an Ethical Organization and an Ethical Organization and an Ethical LeaderLeader

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FROG SOUPFROG SOUP

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WHAT ARE ETHICS?WHAT ARE ETHICS?

• A given system of conductA given system of conduct• Principles of honor or moralityPrinciples of honor or morality• Guidelines for human actionGuidelines for human action• Rules or standards for individuals or Rules or standards for individuals or

professionsprofessions• The character of a group (what The character of a group (what

behavior is expected)behavior is expected)

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THE ROOTS OF ETHICSTHE ROOTS OF ETHICS

• Ancient historyAncient history

• ReligionReligion

• Systems of lawSystems of law

• Social customs of a communitySocial customs of a community

• Our personal code of conductOur personal code of conduct

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CODES OF ETHICSCODES OF ETHICS

• Guidelines to members of a Guidelines to members of a professionprofession

• Inform members of a common set of Inform members of a common set of standardsstandards

• Encourage members to live by those Encourage members to live by those standardsstandards

• Protect the integrity and reputation Protect the integrity and reputation of the groupof the group

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APPLICATIONS OF CODES OF APPLICATIONS OF CODES OF ETHICSETHICS

• Professional lifeProfessional life

• Relations with pubic or societyRelations with pubic or society

• Relations with employersRelations with employers

• Relations with other Relations with other employees/coworkersemployees/coworkers

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Demonstrate the highest Demonstrate the highest standards of personal integrity, standards of personal integrity, truthfulness, honesty, and truthfulness, honesty, and fortitude in all our public fortitude in all our public activities in order to inspire activities in order to inspire public confidence and trust in public confidence and trust in public institutions.public institutions.

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Serve the public with respect, Serve the public with respect, concern, courtesy, and concern, courtesy, and responsiveness, recognizing responsiveness, recognizing that service to the public is that service to the public is beyond service to oneself.beyond service to oneself.

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Strive for personal professional Strive for personal professional excellence and encourage the excellence and encourage the professional development of professional development of our associates and those our associates and those seeking to enter the field of seeking to enter the field of public administration.public administration.

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Approach our organization and Approach our organization and operational duties with a operational duties with a positive attitude and positive attitude and constructively support open constructively support open communication, creativity, communication, creativity, dedication, and compassion.dedication, and compassion.

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Serve in such a way that we Serve in such a way that we do not realize undue do not realize undue personal gain from the personal gain from the performance of our official performance of our official duties.duties.

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Avoid any interest or activity Avoid any interest or activity which is in conflict with the which is in conflict with the conduct of our official duties.conduct of our official duties.

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Respect and protect the Respect and protect the privileged information to which privileged information to which we have access in the course of we have access in the course of official duties.official duties.

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Exercise whatever discretionary Exercise whatever discretionary authority we have under law to authority we have under law to promote the public interest.promote the public interest.

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Accept as a personal duty the Accept as a personal duty the responsibility to keep up to date on responsibility to keep up to date on emerging issues and to administer emerging issues and to administer the public's business with the public's business with professional competence, fairness, professional competence, fairness, impartiality, efficiency, and impartiality, efficiency, and effectiveness.effectiveness.

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Support, implement, and promote Support, implement, and promote merit employment and programs merit employment and programs of affirmative action to assure of affirmative action to assure equal opportunity by our equal opportunity by our recruitment, selection, and recruitment, selection, and advancement of qualified persons advancement of qualified persons from all elements of society.from all elements of society.

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Eliminate all forms of illegal Eliminate all forms of illegal discrimination, fraud, and discrimination, fraud, and mismanagement of public funds, mismanagement of public funds, and support colleagues if they are and support colleagues if they are in difficulty because of responsible in difficulty because of responsible efforts to correct such efforts to correct such discrimination, fraud, discrimination, fraud, mismanagement or abuse.mismanagement or abuse.

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Respect, support, study, and--when Respect, support, study, and--when necessary--work to improve federal necessary--work to improve federal and state constitutions, and other and state constitutions, and other laws which define the relationships laws which define the relationships among public agencies, employees, among public agencies, employees, clients, and all citizens.clients, and all citizens.

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CURRENT INTEREST IN CURRENT INTEREST IN ETHICSETHICS

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U.S. political morality bewilders Europe

U.S. political morality bewilders EuropeBeech-Nut

Beech-Nut Guilty in Guilty in Juice Fraud

Juice Fraud$2 Million Fine Set

$2 Million Fine Set By U.S. Judge After

By U.S. Judge After

Firm Admits Liability

Firm Admits Liability

Cheating

Everybody does it ---Everybody does it ---

if only because if only because

everybody else does iteverybody else does it

"…The real "…The real issues your issues your country faces country faces are not being are not being discussed."discussed."

SOVIET OFFICIALSOVIET OFFICIAL

'Sophisticated Dishonesty''Sophisticated Dishonesty'

Why Scientists Can Get Away With Fraud

Why Scientists Can Get Away With Fraud

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TREND

Emphasis on business ethics

Emphasis on business ethics

Former Miss America indicted

Former Miss America indicted

Modern Modern morals : morals : Fibs and Fibs and sexsex

Cash from Cash from armored car armored car still missingstill missingAssociated PressAssociated PressCOLUMBUS, Ohio

COLUMBUS, Ohio Many of the passers-by who

Many of the passers-by who scooped up hundreds of thousands

scooped up hundreds of thousands of dollars that fell from an

of dollars that fell from an armored truck are holding on to

armored truck are holding on to the money, and nearly two weeks

the money, and nearly two weeks later the city was still buzzing with

later the city was still buzzing with talk of mystery and morality.

talk of mystery and morality.

Lying Is No Big Deal Anymore

Lying Is No Big Deal AnymoreSuper-powers find

Super-powers find honesty is politically

honesty is politically inconvenientinconvenient

By RICK GLADSTONEBy RICK GLADSTONE

Associated PressAssociated Press

NNEW YORK - From

EW YORK - From

Harvard's ivy-covered halls to

Harvard's ivy-covered halls to

the smalltown colleges of the

the smalltown colleges of the

Farm Belt, American business

Farm Belt, American business

schools are intensifying efforts

schools are intensifying efforts

to instill ethics among students

to instill ethics among students

entering a world scarred by

entering a world scarred by

sleazy scandals.sleazy scandals.

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Study of Corporations

Study of Corporations

One Third of Workers

One Third of Workers

Admit Thefts on Job

Admit Thefts on Job

WashingtonWashington

One third of the employees in a survey

One third of the employees in a survey

of 47 corporations reported stealing

of 47 corporations reported stealing

company property and nearly two-thirds

company property and nearly two-thirds

reported taking long lunch breaks,

reported taking long lunch breaks,

misusing sick leave or using alcohol or

misusing sick leave or using alcohol or

drugs while at work.drugs while at work.

Why Cheating Is on Why Cheating Is on The Rise in U.S.The Rise in U.S.There are fewer incentives to be truthful — There are fewer incentives to be truthful — and less punishment for the liar, says a and less punishment for the liar, says a leading psychologist who tells what it will leading psychologist who tells what it will take "to return honesty" to our society.take "to return honesty" to our society. 'Time Thieves' 'Time Thieves'

Get $80 BillionGet $80 Billion

S.F. ConventionS.F. Convention

Ethics a Hot Issue As Ethics a Hot Issue As

Lawyers MeetLawyers Meet

By William CarloonBy William Carloon

The American Bar Association opens

The American Bar Association opens

its 104th annual convention in San

its 104th annual convention in San

Francisco today embroiled in debate over

Francisco today embroiled in debate over

one of the hottest issues to face the legal

one of the hottest issues to face the legal

community in years — a controversial new

community in years — a controversial new

code of professional ethics.

code of professional ethics.

"Would I rather "Would I rather have people worry have people worry about insider about insider trading or how to trading or how to sell computer chips sell computer chips to Japan?"to Japan?"

US ProfessorUS Professor

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On the fake

On the fake

Impostors'

Impostors'

little lies

little lies

make grand

make grand

illusionsillusions

State State studies

studies possibility

possibility of bribery

of bribery

Lake ex-supervisor investigated

Lake ex-supervisor investigated

Officials must avoid Officials must avoid appearance of conflict appearance of conflict Item: With the blessing of the city

Item: With the blessing of the city attorney, Rohnert Park City Manager attorney, Rohnert Park City Manager Peter M. Callinan plans to serve on the Peter M. Callinan plans to serve on the board of directors of a bank being board of directors of a bank being organized by one of the city's principal organized by one of the city's principal developers, Hugh Codding.developers, Hugh Codding.

Football Football

players off players off

team for team for

drinkingdrinking

GSA Employee Disputes Fire Safety of U.S. BuildingsGSA Employee Disputes Fire Safety of U.S. Buildings

Bank boss Bank boss charged charged in in

kickbackskickbacks

Fudging on Resumes Fudging on Resumes Is the American WayIs the American WayIIF THERE IS ONE place a person F THERE IS ONE place a person should be allowed to lie, at least to fib a should be allowed to lie, at least to fib a bit, even if he is a presidential candidate, bit, even if he is a presidential candidate, it is on his resume. A resume is your life it is on his resume. A resume is your life as seen through rose-colored glasses. It's as seen through rose-colored glasses. It's you, but a whole lot better.you, but a whole lot better.

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It's hard to watch some volunteer

It's hard to watch some volunteer

firefighters act like kids

firefighters act like kids

Lying Fire Chief Must Take Pay Cut

Lying Fire Chief Must Take Pay Cut

Stress claims 'rampant'

Stress claims 'rampant'

Safety officers end

Safety officers end

sickoutsickout

COLUMBUS, Ohio (AP) - Weary police

COLUMBUS, Ohio (AP) - Weary police

supervisors and firefighters headed home

supervisors and firefighters headed home

today after a new pay offer ended two days of

today after a new pay offer ended two days of

"blue flu," but a dissenting city councilman

"blue flu," but a dissenting city councilman

said the agreement was "capitulation to a

said the agreement was "capitulation to a

hostage situation."

hostage situation."

Uproar over Uproar over firemen's firemen's refusal to refusal to respond to respond to AIDS babyAIDS baby

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SF fire chief resigns

SF fire chief resigns

amid allegations of

amid allegations of

racial striferacial strife

Associated Press

Associated Press

SAN FRANCISCO-

SAN FRANCISCO-

Embattled Fire Chief Edward

Embattled Fire Chief Edward

Phipps resigned Friday in the

Phipps resigned Friday in the

wake of continuing allegations

wake of continuing allegations

of racial discrimination and

of racial discrimination and

harassment in his divided

harassment in his divided

department.department.

Firefighters 'hot'Firefighters 'hot'DEAR ABBY: There is absolutely no DEAR ABBY: There is absolutely no justification for the actions of the justification for the actions of the Salem, Ark., volunteer firefighters who Salem, Ark., volunteer firefighters who stood around and watched a $150,000 stood around and watched a $150,000 home burn down because the owner home burn down because the owner hadn't paid the $20 annual dues. hadn't paid the $20 annual dues.

Fireman won't be prosecuted

Fireman won't be prosecuted

Chief Wise is scheduled to announce disciplinary action against 10 today

Chief Wise is scheduled to announce disciplinary action against 10 today

The ethics of report writing The ethics of report writing

Fireman reportedly balks at aiding AIDS victimFireman reportedly balks at aiding AIDS victimMcCutchey News ServiceMcCutchey News Service

SAN FRANCISCO - Alameda County public health SAN FRANCISCO - Alameda County public health officials said Wednesday they are investigating a recent officials said Wednesday they are investigating a recent incident in which a firefighter refused to give first aid incident in which a firefighter refused to give first aid to a dying woman with AIDS. to a dying woman with AIDS.

Firemen Watch, Victim Burns

Firemen Watch, Victim Burns

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Authorities fre

e suspect in fatal arson fire

Authorities fre

e suspect in fatal arson fire

Is There

Is There

Sexual Harassment

Sexual Harassment

in City Hall?

in City Hall?

Officials Officials approve approve firefighters'

firefighters' delay in fatal

delay in fatal car crashcar crash

Jury Says Chief, City

Jury Says Chief, City Responsible in Hotel Fire

Responsible in Hotel Fire

A recent Superior Court jury decision in

A recent Superior Court jury decision in

California found the city and the fire chief (retired)

California found the city and the fire chief (retired)

responsible for damages as the result of a hotel fire.

responsible for damages as the result of a hotel fire.

Attorney Jerry Duncan was retained by the City of

Attorney Jerry Duncan was retained by the City of

Marysville's insurance carrier to represent the city and

Marysville's insurance carrier to represent the city and

the fire chief as defendants in the case.

the fire chief as defendants in the case.

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A Family Affair

A Family Affair

Swampscott's Police Chief is

under fire for nepotism

.

Swampscott's Police Chief is

under fire for nepotism

.

He says his only problem was having too many

He says his only problem was having too many

children.

children.

Job action shows

Job action shows in Lawrence in Lawrence firemen attirefiremen attireAssociated Press

Associated PressLAWRENCE - Firefighters in Lawrence,

LAWRENCE - Firefighters in Lawrence,

who haven't had a raise in 2

who haven't had a raise in 2 11//2 2 years, are years, are

growing beards and responding to blazes

growing beards and responding to blazes

dressed in street clothes as part of a job

dressed in street clothes as part of a job

action aimed at restarting stalled contract

action aimed at restarting stalled contract

talks.talks.The Need for The Need for Political Courage

Political Courage in Local Leaders

in Local LeadersS'scott chief S'scott chief

hits ethics hits ethics

chargechargeNarragansett's Firefighters Can't Light UpNarragansett's Firefighters Can't Light Up

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SOURCES OF ETHICSSOURCES OF ETHICS

GROUPS:GROUPS:

HAVE:HAVE:

LEADING LEADING TO:TO:

WHICH WHICH CREATES:CREATES:

SOCIETY IN GENERALSOCIETY IN GENERAL LOCAL COMMUNITY LOCAL COMMUNITY

FIRE DEPARTMENT AS A WHOLE FIRE DEPARTMENT AS A WHOLE

SUBUNITS OF DEPARTMENTSUBUNITS OF DEPARTMENT(Paid/Volunteer, Firefighter/EMT, Shifts/Platoons, Ranks, (Paid/Volunteer, Firefighter/EMT, Shifts/Platoons, Ranks,

Stations, Specialties, Associations/Unions, etc.)Stations, Specialties, Associations/Unions, etc.)

PLUS INDIVIDUALSPLUS INDIVIDUALS

BeliefsBeliefsCulturesCulturesPrinciplesPrinciplesValuesValuesMissionsMissions

StandardsStandardsPoliciesPoliciesRules/RegulationsRules/RegulationsLawsLawsTraining/EducationTraining/Education

Economic Requirements Economic Requirements and Restraintsand RestraintsNeedsNeedsPreferencesPreferences

EXPECTATIONSEXPECTATIONS ABOUT BEHAVIOR ABOUT BEHAVIOR

Group, Organizational, and IndividualGroup, Organizational, and Individual

ETHICSETHICS

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POSSIBLE KEY LEARNINGPOSSIBLE KEY LEARNING

• Ethics are complex.Ethics are complex.

• There are many conflicting "ethical There are many conflicting "ethical expectations."expectations."

• These expectations have a direct These expectations have a direct influence on day-to-day decisions.influence on day-to-day decisions.

• Ethical decisions can affect many groups Ethical decisions can affect many groups at the same time--each with legitimate at the same time--each with legitimate but differing needs.but differing needs.

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Parts of the Ethical PuzzleParts of the Ethical Puzzle

StandardsStandardsUnofficialUnofficial

ExpectationsExpectations

OfficialOfficialRequirementsRequirements

ValuesValues

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WHAT CONDITIONS LED WHAT CONDITIONS LED TO THIS PROBLEM?TO THIS PROBLEM?

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WHAT EXPECTATIONS WHAT EXPECTATIONS DO THE DO THE

FIREFIGHTERS/EMTS FIREFIGHTERS/EMTS HAVE?HAVE?

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WHAT EXPECTATIONS WHAT EXPECTATIONS DOES "OLD SMOKY" DOES "OLD SMOKY"

HAVE?HAVE?

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WHAT EXPECTATIONS WHAT EXPECTATIONS DOES THE PUBLIC DOES THE PUBLIC

HAVE?HAVE?

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WHAT GUIDELINES MIGHT WHAT GUIDELINES MIGHT EXIST TO HELP THE EXIST TO HELP THE

OFFICER DETERMINE A OFFICER DETERMINE A COURSE OF ACTION?COURSE OF ACTION?

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AN ETHICAL DECISION WILL:AN ETHICAL DECISION WILL:

• Honor formal department decisions and Honor formal department decisions and documents.documents.

• Not violate laws, rules, etc.Not violate laws, rules, etc.

• Reflect what are reasonable and positive Reflect what are reasonable and positive cultural characteristics.cultural characteristics.

• Reflect the interest of all parties as much Reflect the interest of all parties as much as possible.as possible.

• "Feel" right!"Feel" right!

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CHARACTERISTICS OF AN ETHICAL CHARACTERISTICS OF AN ETHICAL ORGANIZATIONORGANIZATION

• Senior management defines and clarifies standards, Senior management defines and clarifies standards, values, and ethics.values, and ethics.

• Senior management demonstrates a commitment to Senior management demonstrates a commitment to those ethics, and expects a similar commitment of all those ethics, and expects a similar commitment of all organizational members.organizational members.

• The organization supports and rewards ethical The organization supports and rewards ethical behavior and ethical solutions to problems.behavior and ethical solutions to problems.

• The organization gives consideration to all The organization gives consideration to all stakeholders--the community, policymakers, stakeholders--the community, policymakers, employees, and special interest groups.employees, and special interest groups.

• The organization as a whole prides itself on its ideals The organization as a whole prides itself on its ideals and on striving toward them.and on striving toward them.

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CHARACTERISTICS OF AN ETHICAL CHARACTERISTICS OF AN ETHICAL LEADERLEADER

• Models ethical behavior after others.Models ethical behavior after others.• Attempts to balance personal ethics with those Attempts to balance personal ethics with those

of the organization.of the organization.• Considers impact of decisions on all others who Considers impact of decisions on all others who

will be affected.will be affected.• Operates with integrity, honesty, and courage.Operates with integrity, honesty, and courage.• Approaches ethics from a positive point of view, Approaches ethics from a positive point of view,

guided by his/her own "ethical compass" or guided by his/her own "ethical compass" or conscience."conscience."

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TESTS OF AN ETHICAL DECISION TESTS OF AN ETHICAL DECISION (ORGANIZATIONAL OR PERSONAL)(ORGANIZATIONAL OR PERSONAL)

• Do I feel unembarrassed, unashamed, not guilty, not Do I feel unembarrassed, unashamed, not guilty, not defensive?defensive?

• Do I object to my decision being published openly?Do I object to my decision being published openly?

• Am I willing to risk criticism for my decision?Am I willing to risk criticism for my decision?

• Could I justify and defend my decision to my greatest Could I justify and defend my decision to my greatest critics and "enemies?"critics and "enemies?"

• Have I considered all who would be affected by the Have I considered all who would be affected by the decision and given them proper priority or weight?decision and given them proper priority or weight?

• Does it feel right "in my gut"--is my conscience clear?Does it feel right "in my gut"--is my conscience clear?

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SUMMARYSUMMARY

Ideals are like stars--Ideals are like stars--

We never reach them.We never reach them.

But like mariners at sea, But like mariners at sea,

We chart our course by them.We chart our course by them.

--Author unknown--Author unknown

OHT ET.OHT ET.4343

"…Men (women) often stumble "…Men (women) often stumble over the truth, and most manage over the truth, and most manage to pick themselves up and hurry to pick themselves up and hurry off as if nothing had happened."off as if nothing had happened."

Winston ChurchillWinston Churchill