Natasha Ramirez7222 Fair Oaks Ave. Apt 2326 Cell: 254-434-8567Dallas, Texas 75231 nramirez18@yahoo.com

ExperienceSupervisor:Burke’s Outlet- 10/2015- Current, Lewisville, TXBurke's Outlet – 08/2014-10/2015 Stephenville, TX

Set clear goals, expectations for associates and hold them accountable for their responsibilities and objectives.Develop daily action plans.Ability to organize, delegate, prioritize, meet deadlines, hold team accountable and follow up on activities withinthe store in order to meet company standards.Process POS (point of sale) transactions in an efficient and friendly manner.Partner with Store Manager to counsel associates.Ensure the proper handling of merchandise functions within store including markdowns, shipment, sizing andrecovery.Greet and assist all customers.Maintain high customer readiness standards and deliver a neat, clean and easy to shop store environment.

Sales Associate, 12/2012 - 08/2014Burke's Outlet - Stephenville, TX

Perform all requirements and functions of the POS terminal systems in an efficient and timely manner.Perform housekeeping duties including cleaning, dusting and polishing.Perform other duties as assigned by supervisor.Create a positive environment through customer interaction and recovery.Build customer loyalty through our One Card loyalty program and One Card credit card program.

Student worker Student Success, 05/2011 - 08/2012Tarleton State University - Stephenville, TX

Take phone calls, messages, and schedule appointments.Run errands, such as take reports, etc. to other offices on campus

Fryer/ Cashier, 04/2011 - 12/2012Jack in the Box - Stephenville, TX

Receive payment by cash, check, credit cards, vouchers, or automatic debits.Assist customers by providing information and resolving their complaints.Greet customers entering establishments.Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floorsand emptying trash cans.

EducationTarleton State University - Stephenville, TXBachelor of Science, Criminal Justice May 2015

AffiliationsDean's List 2013-2014National Society of Leadership and Success MemberCriminal Justice Association Member Fall 2013-Spring 2015Study Abroad Summer 2014 Burgos, Spain

Language Skills Bilingual in Spanish Read, write & speak