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OfficeServ Connect(MOBEX)

Configuration, Installation & Setup

25 January 2009 1Samsung Electronics (UK)

System Terminology

25 January 2009 Samsung Electronics (UK) 2

Term Description

OfficeServ Connect The MOBEX application

MOBEX Mobility Extension

MOBEX Number Phone number of external device

MOBEX Phone External device that has a MOBEX number (usually a mobile phone)

MOBEX User User of MOBEX phone

MOBEX Station A virtual station number that a MOBEX number is assigned to

MOBEX Master Station A station assigned to a MOBEX number. Used for authentication for MOBEX user to use features and authority checks for services

Ring Group Master Station

Pilot number of MOBEX Ring Group. When called up to five stations will ring at the same time

System Capacities


Item

System

OS7400OS7200

OS7100 OS7030MP20 MCP

Number of Standard Users 400 120 60 60 20

Number of Executive Users 256 64 32 8 4

Number of OAS Modules 4 2 1 0 0

Total number of OS Connect users 400 120 60 60 20

IT Tool Menus


Menu Description

MENU 6.3.2 Virtual Card Change

Used to enable a virtual card for MOBEX users

MENU 2.8.0 Numbering Plan

1. Used to assign MOBEX numbers to ports assigned as MOBEX STATION’s in MENU 6.3.2

2. Used to assign the MOBEX feature code

MENU 2.7.5 Mobile Extension

Main menu for assigning MOBEX user numbers, trunk group to use, exec or standard user assignment & master station number

MENU 4.2.5 Ring Group Pair

Used to assign the MOBEX number as a member of a Ring Group

MENU 3.2.3 DDI assignment

Assign a DDI to the MOBEX feature code

MENU 2.1.5 Auth by CLI

1. Used to authenticate a MOBEX number by its CLI for incoming authentication

2. Used to allow BLF visibility for MOBEX users

IT Tool Menus contd.

• MENU 6.3.2 Virtual Card Change

– MOBEX STN Cards should be assigned here. Some systems have virtual MOBEX STN Cards in default.



• MENU 2.8.0 MOBEX Station numbering plan

– MOBEX STN numbering plan


In this example, even port 288 has a MOBEX Station number of 311 and odd port 289 has a virtual number of 811.• 311 is the MOBEX station number• 811 is 311’s pair and is used for CTI applications only

Even port numbers are the MOBEX station numbers (similar to that of an SLI station)

Odd port numbers are used for CTI applications and are not used or needed by the user or installer but must be programmed


• MENU 2.7.5 Mobex Station Info Set up

– The set up of each MOBEX station


MOBEX Stations

Trunk group or LCR code used to make calls to MOBEX user’s number. Only ISDN or SIP trunks allowed.

MOBEX Number

Exec or Standard user

Master station number – an actual extension number that can be used for authentication of MOBEX Station, for example when MOBEX user calls into the system

Enable or disable a particular MOBEX user account

CLI – number sent to MOBEX user on incoming call –CHECK USAGE???


• MENU 4.2.5 Mobex Ring Group

– MOBEX Ring Group Pair


When a MOBEX station is assigned as a Ring Group Member in MENU 4.2.5, if the master station is called, all five members will ring


• MENU 2.8.0 MOBEX feature codes

– Assign the MOBEX feature code and FPICK code


MOBEX Feature code – the code dialled by a user to initiate MOBEX features and the code assigned to a DDI for incoming calls from MOBEX users.

FPICK Feature code – Forced Call Pick for intercepting calls ringing at MOBEX Ring Groups.


• MENU 3.2.3 MOBEX feature code assigned to DDI

– Assign the MOBEX feature code to DDI



• MENU 2.1.5 MOBEX user authentication by CLI

– Enable Auth by CLI


A call into the system from a MOBEX phone is normally authenticated by the “master stations” number and station passcode (MMC101), similar to a DISA call.

If in MENU 2.1.5 <Auth by CLI> is enabled, the user will be automatically authenticated assuming the CLI matches that of the user in MENU 2.7.5

<BLF by CLI> enables a DS + MOBEX station number to show BLF status

CALL FLOWS & AUTHENTICATION METHODS

OfficeServ Connect



OS Connect user calls DDI number that is mapped to MOBEX feature code

Is CLI auth enabled in Menu 2.1.5 & is match found?

YESNO

Wait for master station number + stn passcode...

Are stn + passcode correct?

Supply dial tone and wait for digits:

Station

Trunk

Feature code

YESNO

Disconnect

OS Connect MOBEX user call flow and auth check

Call flow for incoming call – simultaneous ringing

PSTNMobile

Network

Ringing

Mobile Phone

Fixed PhoneFixed Phone

1

1 2

2

Any Mobile Network

Any Mobile Phone


DTMF for feature codes

Notes & Restrictions

1. The trunk group assignment in MENU 2.7.5 is restricted to ISDN or SIP trunks only

Where SIP trunks are assigned DTMF cannot be sent from the SIP trunk provider for exec features. Further development of version 4.40 software will allow this functionality

Only Standard MOBEX features are supported where SIP trunks are used due to DTMF restriction

2. MOBEX DTMF functionality demands greater DTMF decoders on the system OS7030 has 4 MOBEX DTFM decoders built in

OS7100 has 8 MOBEX DTMF decoders built in

OS7200 and OS7400 require extra hardware to provide the DTMF decoders. This hardware is the OAS card

o The OfficeServ Application Server provides 16, 32 or 64 decoders, The number available is dependant on the number of timeslots on the systems backplane. OS7400 base cabinet = 64, OS7400 expansion and OS7200 slots 3, 4 and 5 = 32, all other slots = 16

3. There is one Executive license with every OS7000 system in default. Any extra Executive users require licensing at the set cost


THANK YOU

OfficeServ Connect


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