october 7-8, 2020€¦ · region, dri canada john yamniuk mbcp, mbci independent consultant...
TRANSCRIPT
& RESILIENCE TODAYINTERNATIONAL BUSINESS CONTINUITY MANAGEMENT CONFERENCE
PROGRAM DEVELOPED BY:
CRTcon.ca
OCTOBER 7-8, 2020Virtual Conference
Enter invitation #: Web1
Join over 300 business continuity managers for an excellent opportunity for training and networking. Presentations will cover practice, research and innovation in business continuity, crisis communications and risk management.
It is now more vital than ever before to take a pause from your day-to-day operations and plan 2-days over October 7-8 to keep yourself up to date on the latest best practices, to share your stories with peers and bring that new knowledge into play as the pandemic fight continues.
The CRT Planning Committee has developed a fantastic Program that includes three renowned Keynotes, 15 diverse concurrent sessions, three in-depth Workshops and an interactive Closing Panel with a focus on how the pandemic has changed your profession.
Conference Management brings to you super low registration fees with a superior easy-to-use interactive online platform for live access to all Sessions, Networking, Round Table Forums, Demo Stage, Vendor products and a fun Happy Hour to close out the first day.
2020 KEYNOTE SPEAKERS
GLOOM TO BOOM: HOW LEADERS TRANSFORM RISK INTO RESILIENCE AND VALUEWe are living with unprecedented, interconnected global strategic risks that have spilled over into every aspect of business, governance and society. The COVID-19 global pandemic, together with several additional strategic risks the global community is not prepared for - climate apocalypse, cyberwar and geopolitical tectonic change - presents leaders with a choice: whether or not to build a more resilient world at every level - community, business, government, region and internationally. In her most recent book, Gloom to Boom, Dr. Bonime-Blanc provides leaders with a practical road map on how to identify and deploy the most important ESGT (environmental, social governance and technological) risks and opportunities facing an organization to enable both greater organizational resilience and stakeholder care and value.
ANDREA BONIME-BLANC, JD, PHDFounder & CEO, Author, Board Member, GEC Risk Advisory
21ST CENTURY THREATS TO CANADA’S INFLUENCE AND LEADERSHIP IN THE WORLD: FROM VALUES AND SOCIAL COHESION, TO NATIONAL SECURITY AND ECONOMIC PROSPERITYTechnology has reshaped our home lives, social engagements and business environments without consideration for how we can maintain the resilience within our current security constructs, the economy, social cohesion and the viability of our fundamental democratic institutions.
RAY BOISVERTAssociate Partner, Security, IBM Canada
ROBERT CHANDLER, PHDProfessor of Communication, Lipscomb University
THE VALUE OF VISION: ANTICIPATORY FORESIGHT AS A CRUCIAL CHARACTERISTIC FOR CONTINUITY AND RESILIENCY LEADERSHIPBusiness continuity and resiliency planning at its most fundamental level involves preparing your people, processes and the organization to continue with its operations in the face of disruptive disasters, circumstances, events, threats and crises. This includes preparing your leaders to successfully manage such events. As the challenges to effective leadership become increasingly complex, the effective leaders in the future must increasingly be prepared for anticipatory foresight to guide their responses and utilize highly predictive analytical and decision-making skill sets. One key aspect is grounded in core orientations, knowledge, skills and abilities for a more sophisticated anticipatory foresight approach. This engaging and thought provoking - applied research-based - general session presentation alerts us to the important challenge for effective leadership and calls attention to the need to expand the visionary risk and resiliency imagination as we prepare leaders for future challenges. The session encourages an approach that combines anticipatory foresight, predictive vision, creative imagination, adaptive skill sets and an innovation mindset.
3 REGISTER TODAY AT CRTcon.ca
WELCOME TO CONTINUITY & RESILIENCE TODAY!Join over 300 business continuity managers for an excellent opportunity for training and networking. Presentations will cover practice, research and innovation in business continuity, crisis communications and risk management.
PRACTICAL AND COLLABORATIVE Continuity & Resilience Today provides business continuity & disaster recovery professionals an environment of shared lessons learned, best practices, takeaways, networking and professional development to strengthen resilience. You will have the opportunity to build important new relationships with peers and organizations strengthening your overall continuity management programs and plans.
WHY ATTEND• Obtain preparation and response strategies to current and emerging threats• Advanced level BCM developed by BCI, DRI Canada and DRIE• 12 Continuing Professional Development (CPD) hours for BCI members• 12 Continuing Education Activity Points (CEAP) for DRI certification holders• Network with your peers and vendors in the BCM community• Share best practices
Adds up to Value for Your Time!
ACCOMMODATION INFORMATIONA block of rooms has been reserved at the Four Points by Sheraton and Element by Westin hotels.
SPECIAL RATES: $154.00 per night at the Four Points by Sheraton (no breakfast) $169.00 per night at the Element by Westin (studio suites with breakfast included)
Deadline for reservations is Tuesday, September 8, 2020
To make a reservation, please contact the hotel directly at 1-800-368-7764. Be sure to state that you are attending “Continuity & Resilience Today” to receive the special room rate.
TORONTO, ON | OCT 7-8, 2020 | INTERNATIONAL CENTRE2
WELCOME TO CONTINUITY & RESILIENCE TODAY!Join over 300 business continuity managers for an excellent opportunity for training and networking. Presentations will cover practice, research and innovation in business continuity, crisis communications and risk management.
PRACTICAL AND COLLABORATIVE Continuity & Resilience Today provides business continuity & disaster recovery professionals an environment of shared lessons learned, best practices, takeaways, networking and professional development to strengthen resilience. You will have the opportunity to build important new relationships with peers and organizations strengthening your overall continuity management programs and plans.
WHY ATTEND• Obtain preparation and response strategies to current and emerging threats• Advanced level BCM developed by BCI, DRI Canada and DRIE• 12 Continuing Professional Development (CPD) hours for BCI members• 12 Continuing Education Activity Points (CEAP) for DRI certification holders• Network with your peers and vendors in the BCM community• Share best practices
Adds up to Value for Your Time!
ACCOMMODATION INFORMATIONA block of rooms has been reserved at the Four Points by Sheraton and Element by Westin hotels.
SPECIAL RATES: $154.00 per night at the Four Points by Sheraton (no breakfast) $169.00 per night at the Element by Westin (studio suites with breakfast included)
Deadline for reservations is Tuesday, September 8, 2020
To make a reservation, please contact the hotel directly at 1-800-368-7764. Be sure to state that you are attending “Continuity & Resilience Today” to receive the special room rate.
TORONTO, ON | OCT 7-8, 2020 | INTERNATIONAL CENTRE2
PARTNER ASSOCIATIONSThe education program for Continuity & Resilience Today is a collaborative effort planned and developed by:
With active members across Canada and various regional forums, the Business Continuity Institute (BCI) Canada Chapter is your local voice for all things related to the Business Continuity (BC) profession and discipline.
thebci.org
The Disaster Recovery Information Exchange (DRIE) is a non-profit association of professionals dedicated to the exchange of information on all aspects of planning for an emergency or a disruption to normal operations. DRIE’s goal is to provide an accessible, informal, open forum for the exchange of information and knowledge related to the many variations of emergency preparedness, business continuity and organizational resilience.
drie.org
The Disaster Recovery Institute Canada is a non-profit organization that provides internationally recognized education and certification to business continuity, disaster recovery and emergency management professionals in Canada. These professionals empower Canadian organizations, communities and businesses to be resilient and better prepared for any emergency or disaster.
dri.ca
Attendance at this event may be used as directed study Continuing Professional Development (CPD) hours for BCI members. Please refer to www.thebci.org for more details.
Attendance at this event may be used as Continuing Education Activity Points (CEAPs) for DRIC certification holders. Please refer to: www.dri.ca for more details.
CONTINUING PROFESSIONAL DEVELOPMENT
“What are the unique challenges
of each of the 3 phases of
Pandemic Planning?”
Find out at 8:15am
Wednesday October 7th
“What are the best practices inmultimodal communicationsto support traveling workers’well-being?”Find out at 9:55am Thursday October 8th
REGISTER TODAY AT CRTcon.ca 5
TORONTO, ON | OCT. 7-8, 2020 | CRTCON.CA2
2020 KEYNOTE SPEAKERS
GLOOM TO BOOM: HOW LEADERS TRANSFORM RISK INTO RESILIENCE AND VALUEWe are living with unprecedented, interconnected global strategic risks that have spilled over into every aspect of business, governance and society. The COVID-19 global pandemic, together with several additional strategic risks the global community is not prepared for - climate apocalypse, cyberwar and geopolitical tectonic change - presents leaders with a choice: whether or not to build a more resilient world at every level - community, business, government, region and internationally. In her most recent book, Gloom to Boom, Dr. Bonime-Blanc provides leaders with a practical road map on how to identify and deploy the most important ESGT (environmental, social governance and technological) risks and opportunities facing an organization to enable both greater organizational resilience and stakeholder care and value.
ANDREA BONIME-BLANC, JD, PHDFounder & CEO, Author, Board Member, GEC Risk Advisory
21ST CENTURY THREATS TO CANADA’S INFLUENCE AND LEADERSHIP IN THE WORLD: FROM VALUES AND SOCIAL COHESION, TO NATIONAL SECURITY AND ECONOMIC PROSPERITYTechnology has reshaped our home lives, social engagements and business environments without consideration for how we can maintain the resilience within our current security constructs, the economy, social cohesion and the viability of our fundamental democratic institutions.
RAY BOISVERTAssociate Partner, Security, IBM Canada
ROBERT CHANDLER, PHDProfessor of Communication, Lipscomb University
THE VALUE OF VISION: ANTICIPATORY FORESIGHT AS A CRUCIAL CHARACTERISTIC FOR CONTINUITY AND RESILIENCY LEADERSHIPBusiness continuity and resiliency planning at its most fundamental level involves preparing your people, processes and the organization to continue with its operations in the face of disruptive disasters, circumstances, events, threats and crises. This includes preparing your leaders to successfully manage such events. As the challenges to effective leadership become increasingly complex, the effective leaders in the future must increasingly be prepared for anticipatory foresight to guide their responses and utilize highly predictive analytical and decision-making skill sets. One key aspect is grounded in core orientations, knowledge, skills and abilities for a more sophisticated anticipatory foresight approach. This engaging and thought provoking - applied research-based - general session presentation alerts us to the important challenge for effective leadership and calls attention to the need to expand the visionary risk and resiliency imagination as we prepare leaders for future challenges. The session encourages an approach that combines anticipatory foresight, predictive vision, creative imagination, adaptive skill sets and an innovation mindset.
3 REGISTER TODAY AT CRTcon.caREGISTER TODAY AT CRTcon.ca 3
2020 PLANNING COMMITTEE
CO-CHAIRS MEMBERS
“How do leaders identify,
manage and deploy their
organization’s most important
ESGT risks and opportunities?”
Find out at 11:00am
Wednesday October 7th
“How do you encourage an approach that combines anticipatory
foresight, predictive vision, creative imagination, adaptive skill sets and
an innovation mindset?” Find out at 8:30am Thursday October 8th
Senior Managing Consultant, IBM Canada
President, DRIE-Toronto
JOE OZORIOCBCP, CBCA, MBCI
Vice President, Premier Continuum
President, BCI Canada
MARIE-HÉLÈNE PRIMEAUCPA, CA, MBCI
Consultant, CCMS Inc. Director Western
Region, DRI Canada
JOHN YAMNIUKMBCP, MBCI
Independent ConsultantDirector Communications,
BCI Canada
YVONNE LEWISMBCI, CBCP
Process Effectiveness, Schedule I BankConsultant, Michael White Group
President, DRI Canada
NANCY HOLLOWAY-WHITE CBCP, CBCA
DES O’CALLAGHAN FBCI
Business Continuity ManagerEnterprise Continuity Management
Corporate Operational Risk ManagementSun Life Financial
GAYLE MITCHAM MBCP, MBCI, CCCP, CBCA, SCRA
Treasurer, DRIE-Toronto; Secretary/Privacy Officer, Director Ontario Region, DRI Canada
Independent ConsultantSecretary, BCI Canada
TORONTO, ON | OCT 7-8, 2020 | INTERNATIONAL CENTRE4
PARTNER ASSOCIATIONSThe education program for Continuity & Resilience Today is a collaborative effort planned and developed by:
With active members across Canada and various regional forums, the Business Continuity Institute (BCI) Canada Chapter is your local voice for all things related to the Business Continuity (BC) profession and discipline.
thebci.org
The Disaster Recovery Information Exchange (DRIE) is a non-profit association of professionals dedicated to the exchange of information on all aspects of planning for an emergency or a disruption to normal operations. DRIE’s goal is to provide an accessible, informal, open forum for the exchange of information and knowledge related to the many variations of emergency preparedness, business continuity and organizational resilience.
drie.org
The Disaster Recovery Institute Canada is a non-profit organization that provides internationally recognized education and certification to business continuity, disaster recovery and emergency management professionals in Canada. These professionals empower Canadian organizations, communities and businesses to be resilient and better prepared for any emergency or disaster.
dri.ca
Attendance at this event may be used as directed study Continuing Professional Development (CPD) hours for BCI members. Please refer to www.thebci.org for more details.
Attendance at this event may be used as Continuing Education Activity Points (CEAPs) for DRIC certification holders. Please refer to: www.dri.ca for more details.
CONTINUING PROFESSIONAL DEVELOPMENT
“What are the unique challenges
of each of the 3 phases of
Pandemic Planning?”
Find out at 8:15am
Wednesday October 7th
“What are the best practices inmultimodal communicationsto support traveling workers’well-being?”Find out at 9:55am Thursday October 8th
REGISTER TODAY AT CRTcon.ca 5
2020 PLANNING COMMITTEE
CO-CHAIRS MEMBERS
“How do leaders identify,
manage and deploy their
organization’s most important
ESGT risks and opportunities?”
Find out at 11:00am
Wednesday October 7th
“How do you encourage an approach that combines anticipatory
foresight, predictive vision, creative imagination, adaptive skill sets and
an innovation mindset?” Find out at 8:30am Thursday October 8th
Senior Managing Consultant, IBM Canada
President, DRIE-Toronto
JOE OZORIOCBCP, CBCA, MBCI
Vice President, Premier Continuum
President, BCI Canada
MARIE-HÉLÈNE PRIMEAUCPA, CA, MBCI
Consultant, CCMS Inc. Director Western
Region, DRI Canada
JOHN YAMNIUKMBCP, MBCI
Independent ConsultantDirector Communications,
BCI Canada
YVONNE LEWISMBCI, CBCP
Process Effectiveness, Schedule I BankConsultant, Michael White Group
President, DRI Canada
NANCY HOLLOWAY-WHITE CBCP, CBCA
DES O’CALLAGHAN FBCI
Business Continuity ManagerEnterprise Continuity Management
Corporate Operational Risk ManagementSun Life Financial
GAYLE MITCHAM MBCP, MBCI, CCCP, CBCA, SCRA
Treasurer, DRIE-Toronto; Secretary/Privacy Officer, Director Ontario Region, DRI Canada
Independent ConsultantSecretary, BCI Canada
TORONTO, ON | OCT 7-8, 2020 | INTERNATIONAL CENTRE4 TORONTO, ON | OCT. 7-8, 2020 | CRTCON.CA4
PARTNER ASSOCIATIONSThe education program for Continuity & Resilience Today is a collaborative effort planned and developed by:
With active members across Canada and various regional forums, the Business Continuity Institute (BCI) Canada Chapter is your local voice for all things related to the Business Continuity (BC) profession and discipline.
thebci.org
The Disaster Recovery Information Exchange (DRIE) is a non-profit association of professionals dedicated to the exchange of information on all aspects of planning for an emergency or a disruption to normal operations. DRIE’s goal is to provide an accessible, informal, open forum for the exchange of information and knowledge related to the many variations of emergency preparedness, business continuity and organizational resilience.
drie.org
The Disaster Recovery Institute Canada is a non-profit organization that provides internationally recognized education and certification to business continuity, disaster recovery and emergency management professionals in Canada. These professionals empower Canadian organizations, communities and businesses to be resilient and better prepared for any emergency or disaster.
dri.ca
Attendance at this event may be used as directed study Continuing Professional Development (CPD) hours for BCI members. Please refer to www.thebci.org for more details.
Attendance at this event may be used as Continuing Education Activity Points (CEAPs) for DRIC certification holders. Please refer to: www.dri.ca for more details.
CONTINUING PROFESSIONAL DEVELOPMENT
“What are the unique challenges
of each of the 3 phases of
Pandemic Planning?”
Find out at 8:15am
Wednesday October 7th
“What are the best practices inmultimodal communicationsto support traveling workers’well-being?”Find out at 9:55am Thursday October 8th
REGISTER TODAY AT CRTcon.ca 5
SOCIAL MEDIA
Follow us on twitter for industry trending news for business continuity professionals.Follow us on twitter for industry trending news for business continuity professionals.@ContinuityRT@ContinuityRT
Network with like minded business continuity professionals year-round discussing Network with like minded business continuity professionals year-round discussing trending topics. Search “Continuity & Resilience Today” to join our LinkedIn Group.trending topics. Search “Continuity & Resilience Today” to join our LinkedIn Group.
2020 AWARDS & RECOGNITION
Wednesday October 7, 11:40am – 12:00pm
Join us as we celebrate the best of the best in business continuity where the Business Continuity Institute, the Disaster Recovery
Institute Canada, and the Disaster Recovery Information Exchange–Toronto Chapter
recognize BCM professionals with special awards
“How do you convey a
geo-strategic perspective
for resilience success?”
Find out at 1:35pm
Wednesday October 7th
“What are the 12 Shapeshiftersthat will affect risk andbusiness continuitymanagement?”Find out at 8:15am Wednesday October 7th
7 REGISTER TODAY AT CRTcon.ca
REGISTER TODAY AT CRTcon.ca 5
WORKSHOPSNO EXTRA FEE FOR WORKSHOPS! However, you must pre-register for Workshops as attendance is limited
WEDNESDAY OCTOBER 7 8:30 AM - 10:00 AM“ASK BETSY” PANDEMIC PLANNING
Betsy will be sharing her approach and templates for a workshop designed to facilitate creating and managing the challenges of a Pandemic in your organization. In this overview, Betsy will outline pandemic challenges different from other BCP scenarios while walking you through the workshop concepts and toolset. The presentation includes attendees participating in the very popular exercise game of ‘Pandemic Poker’.
Betsy SayersMBCP; ITIL; ICS 400, CEO, Kingsbridge BCP & Sayers Recovery Group Inc.
BLACK SWANS, SHAPESHIFTERS AND FLEXIBILITY
“Is your organization plagued by shapeshifters? Unpredictability is the new norm in risk and business continuity management. “Because we are asking the wrong questions precisely, we are getting the wrong answers precisely; and as a result we are creating false positives.” Unless we change the paradigm of risk and business continuity management, we will continue to get false positives and find ourselves reacting to events instead of being proactive. This keynote session presents a discussion of 12 Steps to refocus risk and business continuity management and temper the impact of shapeshifters.
Geary SikichPrincipal, Logical Management Systems, Corp.
HURRICANES, HACKERS AND #HASHTAGS: DOES YOUR CRISIS COMMUNICATIONS PLAN REFLECT TODAY’S REALITY?
Specific case studies and lessons learned from events like the recent terror and mass attacks across North America, cyber attacks, the new coronavirus epidemic and severe weather events across North America will be shared, including Texas, Florida and Puerto Rico communications challenges and successes. The session will also review traditional tips and tools required to ensure your organization can communicate effectively during any crisis, while avoiding any reputational damage or additional fall-out that could arise.
Suzanne BernierCEM, CBCP, MBCI, CMCP, President, SB Crisis Consulting
TORONTO, ON | OCT 7-8, 2020 | INTERNATIONAL CENTRE6
SCHEDULE AT-A-GLANCEWEDNESDAY OCTOBER 7
7:00 AM REGISTRATION OPENS
8:15 AM – 10:00 AM
WORKSHOP WORKSHOP WORKSHOP“Ask Betsy” Pandemic
PlanningBETSY SAYERS, MBCP; ITIL; ICS 400,
CEO, Kingsbridge BCP & Sayers Recovery Group Inc.
Black Swans, Shapeshifters and Flexibility
GEARY SIKICH, Principal, Logical Management Systems, Corp.
Hurricanes, Hackers and #Hashtags: Does Your
Crisis Communications Plan Reflect Today’s Reality?
SUZANNE BERNIER, CEM, CBCP, MBCI, CMCP, President, SB Crisis Consulting
10:00 AM – 10:45 AM
NETWORKING BREAK
10:45 AM – 11:00 AM
OPENING REMARKS
11:00 AM – 12:15 PM
KEYNOTE: GLOOM TO BOOM: HOW LEADERS TRANSFORM RISK INTO RESILIENCE AND VALUE
ANDREA BONIME-BLANC, JD, PHD, FOUNDER & CEO, AUTHOR, BOARD MEMBER, GEC RISK ADVISORY
12:15 PM – 12:50 PM
AWARDS
12:50 PM – 1:35 PM
LUNCH
1:35 PM – 2:35 PM
KEYNOTE: 21ST CENTURY THREATS TO CANADA’S INFLUENCE AND LEADERSHIP IN THE WORLD: FROM VALUES AND SOCIAL COHESION, TO NATIONAL SECURITY AND ECONOMIC PROSPERITY
RAY BOISVERT, ASSOCIATE PARTNER, SECURITY, IBM CANADA
2:35 PM – 3:05 PM
NETWORKING BREAK
3:05 PM – 3:55 PM
The Modern Business Continuity Plan - Continuity
Analytics & AutomationMARTIN GIERCZAK, CBCB, IMP,
Manager, Business Continuity & Health and Safety, CAA Club Group
Hurricane Dorian - Lessons Learned
EMAD AZIZ, CBP, Manager, Provincial Business Continuity & Risk Management,
Province of Nova Scotia
Exercise Considerations for Outage, Emergency, and
Disaster PlansJEANNE POWELL, MBCP, President/
CEO, DAHR Consulting Services
3:55 PM – 4:10 PM
BREAK
4:10 PM – 5:00 PM
Conquering the Top Five BCM Roadblocks
JAMES GREEN, MBCI, CBCP, CUERME, Director, Risk Advisory Services, SAI Global
Cyber Attack Response: A focus on resiliency and
reputationMARK HOFFMAN, MBCI, CBCP, President,
Founder, Anesis Consulting Group, Inc
TBASpeaker Invited
TORONTO, ON | OCT 7-8, 2020 | INTERNATIONAL CENTRE8TORONTO, ON | OCT. 7-8, 2020 | CRTCON.CA6
WORKSHOPSNO EXTRA FEE FOR WORKSHOPS! However, you must pre-register for Workshops as attendance is limited
WEDNESDAY OCTOBER 7 8:30 AM - 10:00 AM“ASK BETSY” PANDEMIC PLANNING
Betsy will be sharing her approach and templates for a workshop designed to facilitate creating and managing the challenges of a Pandemic in your organization. In this overview, Betsy will outline pandemic challenges different from other BCP scenarios while walking you through the workshop concepts and toolset. The presentation includes attendees participating in the very popular exercise game of ‘Pandemic Poker’.
Betsy SayersMBCP; ITIL; ICS 400, CEO, Kingsbridge BCP & Sayers Recovery Group Inc.
BLACK SWANS, SHAPESHIFTERS AND FLEXIBILITY
“Is your organization plagued by shapeshifters? Unpredictability is the new norm in risk and business continuity management. “Because we are asking the wrong questions precisely, we are getting the wrong answers precisely; and as a result we are creating false positives.” Unless we change the paradigm of risk and business continuity management, we will continue to get false positives and find ourselves reacting to events instead of being proactive. This keynote session presents a discussion of 12 Steps to refocus risk and business continuity management and temper the impact of shapeshifters.
Geary SikichPrincipal, Logical Management Systems, Corp.
HURRICANES, HACKERS AND #HASHTAGS: DOES YOUR CRISIS COMMUNICATIONS PLAN REFLECT TODAY’S REALITY?
Specific case studies and lessons learned from events like the recent terror and mass attacks across North America, cyber attacks, the new coronavirus epidemic and severe weather events across North America will be shared, including Texas, Florida and Puerto Rico communications challenges and successes. The session will also review traditional tips and tools required to ensure your organization can communicate effectively during any crisis, while avoiding any reputational damage or additional fall-out that could arise.
Suzanne BernierCEM, CBCP, MBCI, CMCP, President, SB Crisis Consulting
TORONTO, ON | OCT 7-8, 2020 | INTERNATIONAL CENTRE6
SCHEDULE AT-A-GLANCEWEDNESDAY OCTOBER 7
7:00 AM REGISTRATION OPENS
8:15 AM – 10:00 AM
WORKSHOP WORKSHOP WORKSHOP“Ask Betsy” Pandemic
PlanningBETSY SAYERS, MBCP; ITIL; ICS 400,
CEO, Kingsbridge BCP & Sayers Recovery Group Inc.
Black Swans, Shapeshifters and Flexibility
GEARY SIKICH, Principal, Logical Management Systems, Corp.
Hurricanes, Hackers and #Hashtags: Does Your
Crisis Communications Plan Reflect Today’s Reality?
SUZANNE BERNIER, CEM, CBCP, MBCI, CMCP, President, SB Crisis Consulting
10:00 AM – 10:45 AM
NETWORKING BREAK
10:45 AM – 11:00 AM
OPENING REMARKS
11:00 AM – 12:15 PM
KEYNOTE: GLOOM TO BOOM: HOW LEADERS TRANSFORM RISK INTO RESILIENCE AND VALUE
ANDREA BONIME-BLANC, JD, PHD, FOUNDER & CEO, AUTHOR, BOARD MEMBER, GEC RISK ADVISORY
12:15 PM – 12:50 PM
AWARDS
12:50 PM – 1:35 PM
LUNCH
1:35 PM – 2:35 PM
KEYNOTE: 21ST CENTURY THREATS TO CANADA’S INFLUENCE AND LEADERSHIP IN THE WORLD: FROM VALUES AND SOCIAL COHESION, TO NATIONAL SECURITY AND ECONOMIC PROSPERITY
RAY BOISVERT, ASSOCIATE PARTNER, SECURITY, IBM CANADA
2:35 PM – 3:05 PM
NETWORKING BREAK
3:05 PM – 3:55 PM
The Modern Business Continuity Plan - Continuity
Analytics & AutomationMARTIN GIERCZAK, CBCB, IMP,
Manager, Business Continuity & Health and Safety, CAA Club Group
Hurricane Dorian - Lessons Learned
EMAD AZIZ, CBP, Manager, Provincial Business Continuity & Risk Management,
Province of Nova Scotia
Exercise Considerations for Outage, Emergency, and
Disaster PlansJEANNE POWELL, MBCP, President/
CEO, DAHR Consulting Services
3:55 PM – 4:10 PM
BREAK
4:10 PM – 5:00 PM
Conquering the Top Five BCM Roadblocks
JAMES GREEN, MBCI, CBCP, CUERME, Director, Risk Advisory Services, SAI Global
Cyber Attack Response: A focus on resiliency and
reputationMARK HOFFMAN, MBCI, CBCP, President,
Founder, Anesis Consulting Group, Inc
TBASpeaker Invited
TORONTO, ON | OCT 7-8, 2020 | INTERNATIONAL CENTRE8
WORKSHOP WORKSHOP WORKSHOP
8:30AM – 10:00AM
“ASK BETSY” PANDEMIC PLANNING
BETSY SAYERS, MBCP; ITIL; ICS 400, CEO, Kingsbridge
BCP & Sayers Recovery Group Inc.
BLACK SWANS, SHAPESHIFTERS AND FLEXIBILITY
GEARY SIKICH, Principal, Logical Management
Systems, Corp.
HURRICANES, HACKERS AND #HASHTAGS:
DOES YOUR CRISIS COMMUNICATIONS PLAN
REFLECT TODAY’S REALITY?
SUZANNE BERNIER, CEM, CBCP, MBCI, CMCP, President, SB Crisis Consulting
10:00AM – 10:35AM BREAK
10:35AM – 10:50AM OPENING REMARKS
10:50AM – 11:40AM
GLOOM TO BOOM: HOW LEADERS TRANSFORM RISK INTO RESILIENCE AND VALUEANDREA BONIME-BLANC, JD, PhD, Founder & CEO, Author, Board Member, GEC Risk Advisory
11:40AM – 12:00PM
AWARDS
12:00PM – 12:45PM
LUNCH BREAK
12:45PM – 1:25PM
THE MODERN BUSINESS CONTINUITY PROGRAM– CONTINUITY ANALYTICS & AGILE
METHODOLOGIES TO BUILD ORGANISATIONAL RESILIENCE
MARTIN GIERCZAK, CBCB, IMP, Business Continuity Consultant at Investment Planning Counsel , Genesis Resiliency
TOOLS AND METRICS TO INVOKE PLANS
ISABELLE PRIMEAU, MBCI, CBCP, President, Premier
Continuum
HEALTH, BEAUTY AND BUSINESS CONTINUITY:METRO RESILIENCY DYNAMIC TRIO
VICKY CHAINEY, Manager Risk Prevention and Crisis Management, Metro
Barbara Bennett, Manager, Crisis Management, Metro
1:25PM – 1:40PM
BREAK
1:40PM – 2:20PM
CONQUERING THE TOP FIVE BCM ROADBLOCKS
JAMES GREEN, MBCI, CBCP, CUERME, Director, Risk
Advisory Services, SAI Global
CYBER ATTACK RESPONSE
A FOCUS ON RESILIENCY AND REPUTATION
MARK HOFFMAN, MBCI, CBCP, President, Founder,
Anesis Consulting Group, Inc.
TBDSPEAKER INVITED
2:20PM – 2:35PM
BREAK
2:35PM – 3:25PM
THE VALUE OF VISION: ANTICIPATORY FORESIGHT AS A CRUCIAL CHARACTERISTIC FOR CONTINUITY AND RESILIENCY LEADERSHIPROBERT CHANDLER, PhD, Professor of Communication, Lipscomb University
3:30PM – 4:30PM
HAPPY HOUR – ENTERTAINMENT, PEER FORUMS AND MORE!
REGISTER TODAY AT CRTcon.ca 7
SCHEDULE AT-A-GLANCETHURSDAY OCTOBER 8
7:30 AM REGISTRATION OPENS
8:15 AM – 8:30 AM
OPENING REMARKS
8:30 AM – 9:30 AM
KEYNOTE: THE VALUE OF VISION: ANTICIPATORY FORESIGHT AS A CRUCIAL CHARACTERISTIC FOR CONTINUITY AND RESILIENCY LEADERSHIP
ROBERT CHANDLER, PHD, PROFESSOR OF COMMUNICATION, LIPSCOMB UNIVERSITY
9:30 AM – 9:55 AM
NETWORKING BREAK
9:55 AM – 10:45 AM
Cyber Resilience and it’s Relationship to Business Continuity Management
ALAN BERMAN, MBCI,
President, DRI Foundation
. How to Leverage Technology to Protect Traveling Workers
TOM CARROLL, National Account Manager, RMS Software Inc.
10:45 AM – 11:00 AM
BREAK
11:00 AM – 11:50 AM
HEARD IT ON THE RADIO: How Industry Experts
Manage Common BCM/Resiliency Challenges
ALEX FULLICK, Managing Director, Stone Road Inc / VoiceAmerica Radio
Tools and Metrics to Invoke Plans
ISABELLE PRIMEAU, MBCI, CBCP, President, Premier Continuum
TBASpeaker Invited
11:50 AM – 12:35 PM
LUNCH
12:35 PM – 1:25 PM
Decode the Decision Process in the
Organizational Placement of Risk-Based DisciplinesRON ANDREWS, ABCP, Provincial Lead
BCM, Government of Manitoba
Cybersecurity and Communicating Securely
During and After an AttackBRIAN GARDNER,
CEO, Pronto Recovery
Health, Beauty and Business Continuity: METRO
Resiliency Dynamic TrioVICKY CHAINEY, Manager Risk Prevention
and Crisis Management, Metro
BARBARA BENNETT, Manager, Crisis Management, Metro
1:25 PM – 1:40 PM
BREAK
1:40 PM – 2:30 PM
Supply ChainTOM SHEBREK, Enterprise Crisis and
BCM, Canadian Tire Corporation
“Ask Betsy” BCM Program ManagementBETSY SAYERS, MBCP; ITIL; ICS 400, CEO,
Kingsbridge BCP & Sayers Recovery Group Inc.p Inc.
2:30 PM – 3:00 PM
NETWORKING BREAK
3:00 PM – 4:15 PM
CORONAVIRUS PANDEMIC PANEL: RESPONSE AND RECOVERY panelists to be announced soon!
9 REGISTER TODAY AT CRTcon.ca
10:00AM – 10:15AM OPENING REMARKS
10:15AM – 11:05AM
21ST CENTURY THREATS TO CANADA’S INFLUENCE AND LEADERSHIP IN THE WORLD: FROM VALUES AND SOCIAL COHESION, TO NATIONAL SECURITY AND ECONOMIC PROSPERITYRAY BOISVERT, Associate Partner, Security, IBM Canada
11:05AM – 11:20AM
BREAK
11:20AM – 12:00PM
HOW TO LEVERAGE TECHNOLOGY TO
PROTECT TRAVELING WORKERS
TOM CARROLL, National Account Manager, RMS Software Inc.
CYBER RESILIENCE AND IT’S RELATIONSHIP TO BUSINESS CONTINUITY
MANAGEMENTALAN BERMAN,
MBCP, President, DRI Foundation
DECODE THE DECISION PROCESS IN THE
ORGANIZATIONAL PLACEMENT OF RISK-BASED DISCIPLINES
RON ANDREWS, ABCP, Provincial Lead BCM, Government of Manitoba
12:00PM – 12:45PM
LUNCH BREAK
12:45PM – 1:25PM
HEARD IT ON THE RADIO:
HOW INDUSTRY EXPERTS MANAGE COMMON BCM/RESILIENCY
CHALLENGES
ALEX FULLICK, Managing Director, Stone Road Inc / VoiceAmerica Radio
EXERCISE CONSIDERATIONS FOR OUTAGE, EMERGENCY, AND DISASTER PLANSJEANNE POWELL, MBCP, President/
CEO, DAHR Consulting Services
HURRICANE DORIAN - LESSONS LEARNED
EMAD AZIZ, CBP, Manager, Provincial Business Continuity & Risk Management,
Province of Nova Scotia
1:25PM – 1:40PM
BREAK
1:40PM – 2:20PM
SUPPLY CHAINTOM SHEBREK, Enterprise Crisis and
BCM, Canadian Tire Corporation
CYBERSECURITY AND COMMUNICATING
SECURELY DURING AND AFTER AN ATTACK
BRIAN GARDNER, CEO, Pronto Recovery
“ASK BETSY” BCM PROGRAM MANAGEMENT
BETSY SAYERS, MBCP; ITIL; ICS 400, CEO, Kingsbridge BCP & Sayers Recovery
Group Inc.
2:20PM – 2:35PM
BREAK
2:35PM – 3:35PM
PANEL: CORONAVIRUS PANDEMIC – HOW THE PANDEMIC HAS AND WILL CHANGE THE EMERGENCY MANAGEMENT AND BUSINESS CONTINUITY PROFESSIONSHear our renowned business continuity and emergency management Panelists as they take you through their personal journey of the global COVID-19 pandemic. Join this interactive conversation with your own story and your thoughts on a variety of topics. Panelists to be announced soon!
3:35PM – 3:40PM
CLOSING REMARKS
Every effort is made to ensure accuracy of the Program content . We cannot however be held liable for any errors or omissions. Program content is subject to change.
TORONTO, ON | OCT. 7-8, 2020 | CRTCON.CA8
VIRTUAL ATTENDANCE FAQVirtual Continuity & Resilience Today will be hosted on an easy to use customized platform by the leading Canadian online virtual events company UNITY EVENT SOLUTIONS. Broadcast will be via Zoom.
TRACKS – move from room to room at any time.
ROUND TABLES – Join moderated round tables on various topics such as Cyber Security or Climate Change. Engage with all participants with Zoom.
PRESENTATIONS – see and hear all speakers with their PowerPoint presentations. Participate in Q&A with the onsite audience.
NETWORKING LOUNGE – see everyone else registered virtually and contact someone you know for a one-to-one conversation.
EXHIBITING SPONSORS – chat directly with a Rep; download new product material; watch videos, fill in surveys to win booth prizes; and be sure to participate in the Passport Draw for your chance to win the Grand Prize!
DEMO STAGE – watch product demonstrations from leading Sponsors
LIVE FEED – virtual attendees will be participating in a live feed as it happens experience. There will be no recording for an on-demand option at a later date.
TORONTO, ON | OCT 7-8, 2020 | INTERNATIONAL CENTRE10
PRESENTATION CHANNELS BROADCAST BY ZOOMThere are six LIVE “Channels” you can switch to at any time. Simply refer to the Schedule-at-a-Glance to see who is presenting and you’re one click away to participating in a live session!
Channel #1 - Keynotes and Concur-rent Sessions Breakout Room #1
Channel #2 - Concurrent Sessions Breakout Room #2
Channel #3 - Concurrent Sessions Breakout Room #3
Channel #4 – Demo Stage
Channel #5 – Round Table Forums
Channel #6 – Live News Desk, our Conference Host interviewing speak-ers and more!
PRESENTATION CHANNELS #1-4 is a webinar format where you see and hear the Speaker with their PowerPoint presentation. Use the chat box text to fully participate in Q&A.
ROUND TABLE FORUM CHANNEL #5 is an open Zoom Room format with a Moderator where you are a full participant and seen by all other participants (as such Round Tables are limited attendance)
LIVE NEWS DESK CHANNEL #6 is a secure Zoom Room format that delegates can watch, use the chat box to text with the Conference Host and possibly be invited onto the “stage” for a live interview!
Plus the SPONSOR EXHIBIT AREA are landing pages where you can chat 1to1 with reps, watch new product videos, participate in surveys and win prizes!
LIVE FEED – virtual attendees will be participating in a live feed as it happens experience. There will be no recording for an on-demand option at a later date.
REGISTER TODAY AT CRTcon.ca 9
EARLY BIRDUntil Aug 14th
SUMMER SPECIAL
Until Sept 11thREGULAR
Until Oct 6thONSITE
Until Oct 7th-8th
Members FULL Conference* $215 $265 $315 $400
$200 $200 $200 $250Members ONE-Day*
Non-members FULL Conference $265 $315 $365 $450
Non-members ONE-Day $230 $230 $230 $280
Student FULL Conference $40 $60 $75 $100
Student ONE-Day $50 $50 $50 $75
CORPORATE DISCOUNT: Groups of three (3) or more from the same institution qualify for a 10% discount (FULL conference pass only)
ONE-DAY GROUP SPECIAL: Groups of five (5) or more from the same institution qualify for a 20% discount (ONE day passes only)
* Must be a current member in good standing of either BCI, DRI or DRIE related associations for discounted registration fees
Please contact us for your unique Corporate or Group Discount Code
REGISTRATION & CUSTOMER [email protected] 1-888-443-6786Monday - Friday, 9:00am - 5:00pm ET
REGISTRATION CHANGE POLICY and DEADLINE
Onsite to Virtual Change: Delegates may change their registration from Onsite to Virtual without penalty until September 11, 2020, after which time NO REFUND will be forthcoming under any circumstances.
Virtual to Onsite Change: Delegates may change their registration from Virtual to Onsite at any time. Please note that due to capacity room limits onsite registrations are capped at 200 delegates. As such onsite registrations are limited on a first come, first serve basis.
REFUND AND TRANSFER POLICY: Registration fees are non-refundable.
REGISTRATION
11 REGISTER TODAY AT CRTcon.ca
Refund and Transfer Policy: Registration fees are non-refundable.
Registrations are transferable at no charge:
1. Transfer to a peer. Please email your request along with the FULL contact information of the person to be registered, (first/last name, title, company name, address, phone, email).
2. Transfer to 2021. Should an exceptional circumstance occur that means you cannot participate in CRT this year, you may request your registration transferred to the 2021 conference. Additional Onsite fees will be applicable.
Deadline for transfers is October 2, 2020. Please email transfer requests to [email protected]
SOCIAL MEDIA
Follow us on twitter for industry trending news for business continuity professionals.Follow us on twitter for industry trending news for business continuity professionals.@ContinuityRT@ContinuityRT
Network with like minded business continuity professionals year-round discussing Network with like minded business continuity professionals year-round discussing trending topics. Search “Continuity & Resilience Today” to join our LinkedIn Group.trending topics. Search “Continuity & Resilience Today” to join our LinkedIn Group.
2020 AWARDS & RECOGNITION
Wednesday October 7, 11:40am – 12:00pm
Join us as we celebrate the best of the best in business continuity where the Business Continuity Institute, the Disaster Recovery
Institute Canada, and the Disaster Recovery Information Exchange–Toronto Chapter
recognize BCM professionals with special awards
“How do you convey a
geo-strategic perspective
for resilience success?”
Find out at 1:35pm
Wednesday October 7th
“What are the 12 Shapeshiftersthat will affect risk andbusiness continuitymanagement?”Find out at 8:15am Wednesday October 7th
7 REGISTER TODAY AT CRTcon.ca
Produced by Macgregor Communications 110 Cochrane Dr., Unit 1Markham, ON L3R 9S11-888-443-6786
TORONTO, ON | OCT. 7-8, 2020 | CRTCON.CA10
EARLY BIRDUntil Aug 14th
SUMMER SPECIAL
Until Sept 11thREGULAR
Until Oct 6thONSITE
Until Oct 7th-8th
Members FULL Conference* $215 $265 $315 $400
$200 $200 $200 $250Members ONE-Day*
Non-members FULL Conference $265 $315 $365 $450
Non-members ONE-Day $230 $230 $230 $280
Student FULL Conference $40 $60 $75 $100
Student ONE-Day $50 $50 $50 $75
CORPORATE DISCOUNT: Groups of three (3) or more from the same institution qualify for a 10% discount (FULL conference pass only)
ONE-DAY GROUP SPECIAL: Groups of five (5) or more from the same institution qualify for a 20% discount (ONE day passes only)
* Must be a current member in good standing of either BCI, DRI or DRIE related associations for discounted registration fees
Please contact us for your unique Corporate or Group Discount Code
REGISTRATION & CUSTOMER [email protected] 1-888-443-6786Monday - Friday, 9:00am - 5:00pm ET
REGISTRATION CHANGE POLICY and DEADLINE
Onsite to Virtual Change: Delegates may change their registration from Onsite to Virtual without penalty until September 11, 2020, after which time NO REFUND will be forthcoming under any circumstances.
Virtual to Onsite Change: Delegates may change their registration from Virtual to Onsite at any time. Please note that due to capacity room limits onsite registrations are capped at 200 delegates. As such onsite registrations are limited on a first come, first serve basis.
REFUND AND TRANSFER POLICY: Registration fees are non-refundable.
REGISTRATION
11 REGISTER TODAY AT CRTcon.ca
SOCIAL MEDIA
Follow us on twitter for industry trending news for business continuity professionals.Follow us on twitter for industry trending news for business continuity professionals.@ContinuityRT@ContinuityRT
Network with like minded business continuity professionals year-round discussing Network with like minded business continuity professionals year-round discussing trending topics. Search “Continuity & Resilience Today” to join our LinkedIn Group.trending topics. Search “Continuity & Resilience Today” to join our LinkedIn Group.
2020 AWARDS & RECOGNITION
Wednesday October 7, 11:40am – 12:00pm
Join us as we celebrate the best of the best in business continuity where the Business Continuity Institute, the Disaster Recovery
Institute Canada, and the Disaster Recovery Information Exchange–Toronto Chapter
recognize BCM professionals with special awards
“How do you convey a
geo-strategic perspective
for resilience success?”
Find out at 1:35pm
Wednesday October 7th
“What are the 12 Shapeshiftersthat will affect risk andbusiness continuitymanagement?”Find out at 8:15am Wednesday October 7th
7 REGISTER TODAY AT CRTcon.ca
OFFICIAL MEDIA PARTNERPARTICIPATING SPONSORS
BRONZE SPONSORS
SILVER SPONSORS
PLATINUM SPONSOR
GOLD SPONSOR
THANK YOU TO OUR SPONSORS