observations from twenty-eight years of public …...the good, the bad, and the ugly! kentucky fall...

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Presented By Rob Rickard, CPPO Chief Procurement Officer, Secretary of State (Retired) [email protected] Observations from Twenty-Eight Years of Public Service The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011

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Page 1: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

Presented By Rob Rickard, CPPO Chief Procurement Officer, Secretary of State (Retired) [email protected]

Observations from Twenty-Eight

Years of Public Service

The Good, The Bad, and The Ugly!

Kentucky Fall Conference

Covington, Kentucky

November 2, 2011

Page 2: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

Stand up

Speak up

Sit Down

Page 3: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s
Page 4: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

Grace’s “Brother Rules” Do you have a brother? Well I do. Here are

the simple rules to keeping a good life with a

brother.

Rule # 1 – Never go into his room

without asking. You will get

payback.

Page 5: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

Grace’s “Brother Rules”

Rule # 2

Do not call him names. I know

it‟s fun, but you will get

punched in the arm.

Page 6: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

Grace’s “Brother Rules”

Rule # 3

If your brother starts to give you

a knuckle sandwich, bite him.

Page 7: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

Grace’s “Brother Rules”

Rule # 4

Do not interrupt him when he is playing

his game on T.V. He will yell at you for

five minutes straight. Those are the

simple rules to keeping a good life if

you have a brother.

Page 8: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

To Thine Own Self Be True!

Be the person you can live with.

Like your job, Love your family.

Page 9: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s
Page 10: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

Experience is a great teacher – Especially when it happens to someone else!

Page 11: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

Don’t be too big to do something small.

Page 12: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

Be the Person YOU Want to Be

Find your sweet spot

Look beyond the salary

Page 13: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

Don’t so focus on what you love to do that you neglect what needs to be done.

Page 14: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

Accept Who You Are – Then

Develop That Person!

Basket Ball

QRF Coordinator

Page 15: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

Get to Yes!

Paddy McGuire

Jean Straight

Page 16: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

Stand up for what is

right!!/Do the right thing!

Wad of money

Expense report

Easy Eddie

Page 17: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

“I always did my job right. I just

(took) some of their profit.”

Fred the Food Buyer

Page 18: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

“The state got good prices,

vendors got sales, and I got

money. It was a win-win

situation.”

Fred, again

Page 19: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

Investigate What Does Not

Make Sense

Evaluation team findings

Free computers

Page 20: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

You can make a difference.

Never settle for less

Local college

Herb Hyman

Page 21: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

Don‟t Sweat the Small Stuff

God, Grant me the serenity to accept the

things I cannot change, the courage to

change the things I can, and the wisdom

to know the difference.

Central Stores Warehouse

DEQ pollution centers

Page 22: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

Choose Your Battles

Let go of the things you cannot control

Voting machines

Rubber road kills

Page 23: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

Stuff Happens!!!

You can React or Respond!

Page 24: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

Fair is where you take your

pig in the summer!

Page 25: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

Tackle the Tough Stuff

M & B

IRS & Tires Shreds

Page 26: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

Do More Than Your

Position Requires

Fragmenting Fences

Maintenance manager

“Always do more then is required of you.” – General

George Patton

Page 27: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

Don’t Be Afraid to Make a Mistake!

Deliver me from the man who never makes a mistake. And also deliver me from the man who makes the same mistake twice!

Page 28: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

Said Another Way -

The only person who doesn’t make

any mistakes is the person who

isn’t doing anything!

Page 29: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

Deliver Good Customer Service

Diet coke

Liquated damages for paint delivery

Paint truck

If you have to tell them no, do it in a

way that they will thank you for it.

Page 30: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

Train Your Customers

Internal customers

External customers

Page 31: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

Be a Part of the Team

Page 32: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

Never Let „em See You Sweat

Computer settlement

Page 33: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

On the road again!

Visit your customers at their workspace

Page 34: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

Be An Advocate for Your Customer

Contract Administration

Change Orders

Protests & Disputes

Page 35: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

Do the Tough or Unusual Jobs

Life in purgatory

Silo agreement

Page 36: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

Be a Positive Force

(Two little boys)

Page 37: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

Embrace Technology

Dave W.

Way back when

My achilles heel

Page 38: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

The Top Ten Demand jobs in 2011, did not

exist in 2004.

Page 39: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

We are currently preparing our students for jobs that do not yet exist…….

Using technologies that haven’t been invented…..

In order to solve problems we don’t even know are problems yet!

Page 40: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

The Good News! NIGP Survey in 2003 revealed that 18% of

professional buyers/managers will retire in the next 5 years (by 2008).

The survey also revealed in the following 5 years (by 2013) that an additional 24% of the professional buyers/managers will retire. That means by 2013, 42% of purchasing will retire.

Page 41: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

Is That Good News? How Do You Prepare?

Training

Mentoring

Knowledge Transfer

Page 42: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

Don‟t Hide Behind Technology

Voice mail, email

I want to hear a live voice

When I call you, you always make me

feel special

Page 43: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

Change Is Inevitable – Growth is

Optional

Page 44: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

You Can Accomplish More Then

You Think

Ethics Article

Page 45: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

Pursue and embrace certification

Give back to the profession

Page 46: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

What to do when things aren’t what they appear to be.

Page 47: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

Watch a Little Andy Griffith

Page 48: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

Be a Life-Long Learner

Never stop Learning!

Page 49: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s
Page 50: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

“Who you are doesn’t matter. It’s what you do that will define who you are!”

Batman

Page 51: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

Final Thoughts

You are important

Make good choices

What you do does matter

The outcome is your choice

Page 52: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

There are three kinds of people:

Page 53: Observations from Twenty-Eight Years of Public …...The Good, The Bad, and The Ugly! Kentucky Fall Conference Covington, Kentucky November 2, 2011 Stand up Speak up Sit Down Grace’s

Wrap UpWrap Up

Questions?Questions?

CommentsComments

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