objective increase demand for existing customers persuade targeted audience to change brands develop...

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Page 1: Objective Increase demand for existing customers Persuade targeted audience to change brands Develop customer loyalty

Sage Bookstore

Page 2: Objective Increase demand for existing customers Persuade targeted audience to change brands Develop customer loyalty

Objective

• Increase demand for existing customers• Persuade targeted audience to change

brands• Develop customer loyalty

Page 3: Objective Increase demand for existing customers Persuade targeted audience to change brands Develop customer loyalty

• Internet• Low cost , interactive

capabilities, Easy to use

• Radio• Local acceptance, low

cost , high demographic selectivity

• Direct email • Flexibility, no ad

competition, allows personalization

Page 4: Objective Increase demand for existing customers Persuade targeted audience to change brands Develop customer loyalty

Social Media • Stepping outside the box

• Sharing my Expertise

• Never stop growing my network

• Twitter Giveaways

• Leverage Linked-In

Page 5: Objective Increase demand for existing customers Persuade targeted audience to change brands Develop customer loyalty

Social Networking • Save money

• Blogging

• Pay Per click

– Google.com

– Bidvertiser.com

• Video Advertising

– YouTube

– Facebook

Page 6: Objective Increase demand for existing customers Persuade targeted audience to change brands Develop customer loyalty

Execution style•Persuasive

•Fantasy media –Generation X will be pulled in

–Using a media appropriate approach.

Page 7: Objective Increase demand for existing customers Persuade targeted audience to change brands Develop customer loyalty

Adverising

Target market

• Generation X Latch key kids individualistic Desire a chance to learn

Page 8: Objective Increase demand for existing customers Persuade targeted audience to change brands Develop customer loyalty

Budget

Objective and task Method

1. Accomplish with promotion

2. Task needed to achieve objectives

3. Cost of performing tasks

Push Pull

Page 9: Objective Increase demand for existing customers Persuade targeted audience to change brands Develop customer loyalty
Page 10: Objective Increase demand for existing customers Persuade targeted audience to change brands Develop customer loyalty

Promoting • Vender at fairs

• In Parades

• Sidewalk sales

• Help launch new product

• Build customer relationship

• Build business

Discount cards(BOGO) Up to 50% off a bookSample Pastries Free GiveawayImprint company name on pens,

paper, calanders etc

Page 11: Objective Increase demand for existing customers Persuade targeted audience to change brands Develop customer loyalty

Sales person to represent

Update biographies and photo ads

Be familiar with reporters

Attend industry networking events

Chamber of Commerce

Local Charities

Sponsor Local Sport Teams

Leverage Existing Customers

Page 12: Objective Increase demand for existing customers Persuade targeted audience to change brands Develop customer loyalty

Public Relations

• Local Charities

• Sponsor local sport teams

• Leverage existing customers

Page 13: Objective Increase demand for existing customers Persuade targeted audience to change brands Develop customer loyalty

Personal selling •Hire perso

n to help out

• Freelancer

• Intern

• Independent contra

ctor

Page 14: Objective Increase demand for existing customers Persuade targeted audience to change brands Develop customer loyalty

· Generating inquiries · Opening doors · Building traffic (for your store, Web site, trade show, etc.) · Generating awareness (for new product introductions, etc.) · Fund raising · Selling products (mail order)

Direct Marketing

Page 15: Objective Increase demand for existing customers Persuade targeted audience to change brands Develop customer loyalty

Direct Mail• USPS direct mail

• Self- mailers

• Mailings (letters, Brochure, and response cards)

• Mail items and other types of gifts

• E-mail campaigns

• Fax campaigns

Page 16: Objective Increase demand for existing customers Persuade targeted audience to change brands Develop customer loyalty

Internet Marketing • Promoting sales

• More targeted

• Flexible

• More responsive

• Affordable

Page 17: Objective Increase demand for existing customers Persuade targeted audience to change brands Develop customer loyalty

Telemarketing • Post card mailing

• Response cards

• Early bird discount

• Trial offer for book club

Page 18: Objective Increase demand for existing customers Persuade targeted audience to change brands Develop customer loyalty

Direct-Response Advertising • Radio

• Flyers

• Newspapers

– They hear, read abut product

– Call toll-free number to place order

Page 19: Objective Increase demand for existing customers Persuade targeted audience to change brands Develop customer loyalty

Public Policy • Problem

Identification

• Policy Formulation

• Policy Adoption

• Policy Implementation

• Policy Evaluation