ob group 6 final ppt.pptx
TRANSCRIPT
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Afect, Emotions and Moods
Afect:Feelingsthat peopleexperience
Moods: Lessintense eelings
than emotions thatoten arise without
specic event
Emotions: Intenseeelings caused !
specic eventsdirected at
someod! or
something
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"#$E% &F EM&"I&'%
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Add !our procedure here
EM&"I&'AL I'"ELLI(E')E *E+
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IM$&-"A')E &F E+
Emotional intelligence afects:
#our perormance at wor.
#our ph!sical health
#our mental health
#our relationships
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/igh I+
)ritical
)ondescending
Inhiited
0ncomortale with
sensualit!
Emotionall! land
/igh E+
$oised
&utgoing
)ommitted to people and
causes
%!mpathetic and caring
)omortale with themselv
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I+ contriutes onl! aout 123 to success in l
E+ )ontriutes or the rest
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)&M$&'E'"% &F E+
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IM$LEME'"A"I&'
-ELA"I&'%/I$ MA'A(EME'"%ELF MA'A(EME'"
%&)IAL A4A-E'E%%%ELF A4A-E'E%%
Keep ajournal o
your eelings
Make a listo your roles
Predict howwill you eel Listen
Carefully
Makeatwoway
communication
Useproperody
language
Chalk outareas o
de!elopment
List downmethods o
de!elopmentListthethingsthatcauseanimpulsi!e
reaction
"trategi#etocontroleach
ofyourreactions
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5o diferent proessions re6uire diferenlevels o E+7
Cluster $ % E&tremely 'ighArtist, Insurance, Advertisement, %ocial 4or.
Cluster ( % 'igh
"eaching, Legal, "ourism, $olitics, 8usiness9Entrepreneurship,
Cluster ) % A!erage
udiciar!, Administration, Inormation "echnolog!, Medicine,8an.ing, Engineering, Accountanc!, 'ursing
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E;AM$LE%
Ater stud!ing >3 o them all in the cateo Average E+? &nl! @3 showed high E+?
In another research it has een ound thatinsurance salesperson who were more optimistsold B>3 more insurance policies in their rst tw!ears than did pessimists?
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5istract0s
Increase ourCulnerailit!
Inhiitree Dowo data
Mot0
Increaseconde
8uild"rust
/igh $erormers sa!that emotions :
"raditionalists sa!that emotions :
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(auge the scope or improvem
0nderstand the underl!ing emand respond efectivel! to theemotional aspects e!ond the needs?
Lets !ou control !our ehavioremotions?
-esolve conDicts and uildrelationships?
5eal with hardships?
-esults?
Evaluate !our E+?
$racticing deep and ocusedlistening and ocus on od!language or nonveral
communication cues?
Manage stress?
8ecome emotionall! aware?
0se humor and pla!?
/ow7
)an E+ e developed at wor.place7"he Answer is #es
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FA)"% 4hat happened in that situation7
4ho and what were involved74hat was m! role74hat were others roles7
E;$E-IE')E /ow did I eel in that situation74hat emotions did I experience within m!sel in that situ4hat in particular made me eel this wa!7
E;$-E%%I&'%
4hat emotions did I express in that situation74hat ehaviours did I exhiit ecause o those emotions/ow did others respond to m! emotional expression and
LE""*+ ,id my eha!iours lead to the desired result-.hat type o eha!iours should e e&hiited in th'ow should and how would / deal with similar situ
uture-
Enhancing !our E+"he F?E?E?L approach
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