nzrc annual report 2014

44
ANNUAL REPORT | PŪRONGO Ā-TAU 2014

Upload: john-alexander-gallin

Post on 16-Jan-2016

222 views

Category:

Documents


0 download

DESCRIPTION

New Zealand Red Cross Annual Report 2014 First Aid Charity

TRANSCRIPT

Page 1: NZRC Annual Report 2014

ANNUAL REPORT | PŪRONGO Ā-TAU

2014

Page 2: NZRC Annual Report 2014

Contents2 National President’s Report2 Secretary General’s Report3 Governance4 A Year of Red Cross6 International Operations

10 Restoring Family Links11 International Humanitarian Law12 Refugee Services14 Canterbury Recovery16 Emergency Management18 National Operations 20 First Aid21 Red Cross Shops22 Fundraising24 Members25 Human Resources and Volunteers26 Communications and Marketing28 Financial Summary32 Financial Statements40 National Directory41 Get Involved

Branches Red Cross Shops Disaster Welfare Support Teams Refugee Services Groups Service Centres

ANNUAL REPORT | PŪRONGO Ā-TAU

2014

Page 3: NZRC Annual Report 2014

“Ehara taku toa i te toa takitahi, engari he toa takitini.”

“My success should not be bestowed onto me alone, as it was not individual

success but success of a collective.”Across Aotearoa every day thousands of New Zealand

Red Cross volunteers help out in our shops, deliver meals, prepare communities for emergencies and simply lend a hand.

This annual report is a tribute and testament to the hours they work and the people they help.

1Pūrongo ā-Tau 2014 Rīpeka Whero Aotearoa

Page 4: NZRC Annual Report 2014

National President’s Report Pūrongo ā-Motu a te Perehitini

I would like to start by stating the obvious – it has been a year of change. I wish to acknowledge and thank everyone for their understanding, calmness and willingness in supporting the changes. It is a pleasure to be heading back to a membership-based organisation structure. The approaching financial year will continue to build on the changes and will bring with it an increasing level of transparency around activities, their impact and associated budgets for all those active in communities. Knowledge empowers, and it is expected the increased transparency and information sharing will enable even better collaboration and unity within our Red Cross family.

As we approach the end of 2014, we start to come to 100-year anniversaries of branches in New Zealand. It is an opportune time to reflect as we move into the future, to keep our society relevant and successful. It is also a time to share the stories and successes of Red Cross.

I would also like to take this opportunity to thank with sincere gratitude, all members, volunteers and staff of New Zealand Red Cross. The services and activities have hit their mark. I would particularly like to acknowledge the Trustees who manage the Foundation funds on our behalf. Their skill and continual effort makes the fund continue to grow beyond any benchmark.

Dr Jenny McMahonNATIONAL PRESIDENT

E ngā mana, e ngā reo, e ngā waka o ngā hau e whā, tēnā koutou katoa.

It is a real pleasure to present my first annual report. I’d like to thank Andrew McKie who was acting Secretary General from the beginning of the year under review until I started in September 2013. Andrew’s wise counsel as I moved into the role was very helpful. His support echoes the warm welcome and generous contributions I’ve had from Red Cross people across New Zealand. I am inspired by your passion, thinking and active contributions to all we do.

In addition to the way you’ve helped me become part of the family, my highlight of 2013/14 has been the Board’s decision to focus on three strategic priorities:

ɠ Disaster management from preparedness to recovery ɠ Support for refugees and other vulnerable migrants ɠ Our international programmes and contribution to the wider

Movement.Within those priorities, securing significant ongoing funding for our

work with quota refugees, agreeing to broaden our contribution to disaster management and a desire to see community membership at the heart of our humanitarian action, have set a very sound foundation for future success.

This has been a year of change. I want to acknowledge the impact that has had on staff, especially those who have had to leave the organisation. I very much appreciate the professionalism shown by everyone involved.

The world needs the Red Cross Red Crescent Movement now more than ever. Even in New Zealand, as we enter our centenary year, vulnerability, exacerbated by poverty and exclusion, touches too many lives. Thankfully the humanitarian spirit is alive and well. I look forward to working with you as we continue to meet human vulnerability with courage, with care and with a desire to strengthen community and connection.

Ngā mihi mahana.

Tony PaineSECRETARY GENERAL

Secretary General’s ReportPūrongo a te Hekeretari Matua

PHO

TO: L

IND

SAY

KEAT

S

New Zealand Red Cross Annual Report 20142

Page 5: NZRC Annual Report 2014

Dr Jennifer McMahon National President“After seeing first-hand the value of the emblem and the principles, I enjoy continuing to volunteer alongside skilled, diligent, energetic and talented members and staff.”

A qualified nurse and nutritionist, Jennifer is a successful businesswoman and company director who was an international aid worker with Red Cross between 1983 and 2000.

Paul Steere National Vice President“I volunteer because Red Cross is a global movement that is essential, universally revered and supports those whose suffering and vulnerability would be otherwise devastating in its consequences.”

Paul currently holds director and chairmanship roles in the salmon, wine, education, aviation, Australian seafood and architecture industries.

Alan Webb“I originally joined Red Cross through my interest in international humanitarian law, and it just so happened that the local office was across the road.”

Alan is a barrister based in Auckland dealing primarily with environmental law and is undertaking postgraduate studies with a focus on international humanitarian law.

Paul Kiesanowski“Experiencing the aftermath of the Christchurch earthquakes reinforces for me the importance of the work Red Cross does and the value of volunteering.”

Paul is a professional director and financial advisor and previously a partner at KPMG. He joined the New Zealand Red Cross National Board in July 2011 and chairs the Audit and Risk Committee.

Mat Darling “I believe Red Cross can act as a vehicle for young humanitarians wanting to solve the world’s greatest crises.”

Mat is the youth representative on the board and he works for an environmental engineering company.

Dr Adriana Gunder“My main interest is to be involved in the community. That’s why I volunteered for Red Cross.”

Adriana serves on the Health Practitioners Disciplinary Tribunal, the National Ethics Advisory Committee and the Ethics Committee on Reproductive Technologies.

Jerry Talbot “I am proud to volunteer for an organisation that has such a well-respected mandate to reach people in need, whether at home or overseas.”

Jerry was New Zealand Red Cross Secretary General from 1975 and became head of the Asia and Pacific department for the International Federation of Red Cross in Geneva in 1989 and spent the following 20 years working from Zimbabwe to the Maldives.

Richard Whitney “Volunteers define Red Cross both nationally and internationally.”

Richard has a background in the Order of St John and held operational, managerial and governance roles throughout the public and private health sector. He is currently the Chief Executive Officer at Mercy Hospital in Dunedin.

Steve Osborne“Red Cross is people helping people, without any secondary agenda.”

Steve is the Chief Executive and Registrar of the New Zealand Psychologists Board and a member of the International Policy Governance Association.

GovernanceKāwanatanga

Pūrongo ā-Tau 2014 Rīpeka Whero Aotearoa 3

Page 6: NZRC Annual Report 2014

4

Tonga Red Cross Ha’apai branch manager, Lu’isa Va’asi Palu with the island’s lifeline during Cyclone Ian – the Red Cross satellite phone – which had been donated by New Zealand Red Cross.

PHO

TO: K

ELSI

DO

SCH

ER/N

EW Z

EALA

ND

RED

CRO

SS

New Zealand Red Cross Annual Report 2014

Page 7: NZRC Annual Report 2014

A Year of Red CrossTe Tau o te Rīpeka Whero

We have 10,000 volunteers, 5,000 members, 438 staff and 44 overseas aid workers, have resettled 778 refugees, delivered 544,843 meals on wheels, transported 18,898 people, trained 62,776 people on first aid courses and sold 1 million items at Red Cross shops. This is a year of New Zealand Red Cross.

Throughout the year we have remained committed to delivering core community services in New Zealand. Our volunteers are a cornerstone of these operations, delivering meals on wheels, transporting people in need and volunteering in our Red Cross shops.

We have continued to be a first responder to disasters in New Zealand, assisting during Cyclone Ita on the West Coast, heavy flooding in the Flockton basin and the 6.5 magnitude earthquake near Seddon. Our volunteers, as part of Red Cross Disaster Welfare Support Teams, were again vital in providing support and assistance following these disasters.

We warmly welcomed around 7 78 refugees from Bhutan, Burma, Colombia, Iraq and Sri Lanka during the year and launched a new programme for former refugees, Pathways to Employment, which helps them to find work.

Our neighbours in the Pacific, linked through geography and kinship, remain a priority area for response. New Zealand Red Cross helped in the aftermath of Tropical Cyclone Ian, assisting the Tonga Red Cross Society with disaster relief supplies, and

following devastating flooding in the Solomon Islands. When Typhoon Haiyan hit the Philippines over

4 million people fled their homes and 6,000 people lost their lives. New Zealand Red Cross raised more than $2.3 million to provide essential support to people affected by the typhoon - our fastest ever fundraising response to a major disaster.

In total, New Zealand Red Cross sent 44 overseas aid workers to 25 different countries last year. We had a large-scale response in South Sudan, where 10 aid workers acted as hospital managers, ward nurses and security advisors.

In Aotearoa New Zealand, the Pacific and around the world, our work over the past year has been achievable due to the commitment and support of our volunteers, members and Project Partners.

Pūrongo ā-Tau 2014 Rīpeka Whero Aotearoa 5

Page 8: NZRC Annual Report 2014

We continue to support people in need around the world through a range of services including emergency response and our aid worker programme.

New Zealand Red Cross is one of a small number of national societies globally that recruits, trains and provides aid workers for International Red Cross operations. Our aid workers are mobilised to provide appropriate humanitarian assistance, through their technical expertise, to the activities of the International Committee of the Red Cross (ICRC) and International Federation of Red Cross and Red Crescent Societies (IFRC), as well as bilateral New Zealand Red Cross programmes.

Our aid workers are courageous, resilient individuals who continue to deliver excellent work overseas and personify the spirit of our organisation. Last year New Zealand Red Cross sent 44 aid workers overseas to 25 different countries in support of 57 missions.

We prioritise the field assignments of our aid workers, with the first priority meeting the needs of our Pacific neighbours. We then focus on meeting needs in situations of violence, armed conflict and complex emergencies, around the world.

The Pacific region is one of the most disaster-prone in the world. When hit by a disaster, Pacific Island countries have limited human and financial resources to support their recovery. We continue to work with Pacific Island Red Cross national societies to help build their capacity to carry out the global humanitarian mandate of the Red Cross Red Crescent Movement.

Tropical Cyclone Ian, a category five cyclone, hit the islands in the Ha’apai group in Tonga in January, devastating housing, crops and infrastructure. New Zealand Red Cross provided aid

International Operations Ngā mahi o te ao

workers to help with shelter construction training and bilateral coordination. Disaster relief supplies including blankets, tarpaulins, shelter kits, tools and kitchen sets were provided to Tonga Red Cross Society. Pre-positioned New Zealand Red Cross VHF radios and satellite phones were useful for the local response teams.

Soon after Tropical Cyclone Ian hit, the Solomon Islands were devastated by severe flooding. Honiara and the Guadalcanal Plains were flooded after prolonged rain, killing 22 people and displacing 10,000. New Zealand Red Cross sent a large quantity of disaster relief supplies to Honiara with the support of the New Zealand Government, including blankets, tarpaulins, shelter kits, jerry cans and kitchen sets.

In 2013 – 2014 we trained 51 instructors in first aid in Papua New Guinea, Fiji, Samoa and the Solomon Islands.

In the Cook Islands in November and December last year during a ‘non-declared’ drought emergency, New Zealand Red Cross provided a water and sanitation aid worker to run a refresher desalination training course for 10 Cook Islands Red Cross Society volunteers and Government staff. We also helped with relief efforts and sent one desalination unit.

New Zealand Red Cross continued providing support to the Republic of the Marshall Islands in the areas of early recovery and water and sanitation.

Joe SaulaPACIFIC ISLAND FIRST AID VOLUNTEER

Red Cross first aid volunteers can help people in need straight away, before other help arrives.

New Zealand Red Cross aid worker, Chelsea Giles-Hansen, with Congolese women in a refugee camp in Burundi, where

she set up a menstrual hygiene management programme.

New Zealand Red Cross Annual Report 20146

Page 9: NZRC Annual Report 2014

New Zealand Red Cross aid worker, Chelsea Giles-Hansen, with Congolese women in a refugee camp in Burundi, where

she set up a menstrual hygiene management programme.

Our aid workers programme in 2013-14 had two large scale responses.

We sent 17 aid workers to the Philippines after Typhoon Haiyan, most of them part of the emergency response unit for IT and telecommunications work.

We also sent 10 aid workers to South Sudan seconded to the ICRC (hospital managers and ward nurses) and the IFRC (security).

THANK YOU

57INTERNATIONAL

AID WORKER MISSIONS

15EMERGENCYRESPONSES

PHO

TO: C

ORI

NN

E AM

BLER

/NEW

ZEA

LAN

D R

ED C

ROSS

Pūrongo ā-Tau 2014 Rīpeka Whero Aotearoa 7

Page 10: NZRC Annual Report 2014

Aid Workers Health & First Aid Security Emergency Telecommunications International Humanitarian Law Communications Economic Security Water & Sanitation Organisational Preparedness Disaster Response & Relief

Core Funding

Cook Islands

Tuvalu

Vanuatu

Tonga

Kiribati

International OperationsNgā mahi o te ao

Restoring Family Links cases

Development Funding

Afghanistan

Timor-Leste

Nepal

Laos

8 New Zealand Red Cross Annual Report 2014

Page 11: NZRC Annual Report 2014

Emergency Response Funding

Cook Islands

Solomon Islands

Tonga

Fiji

Philippines

Syria

Emergency Relief Supplies

Cook Islands

Samoa

Tonga

Niue

Tuvalu

Solomon Islands

Philippines

Partnership Development

Cook Islands

Tuvalu

Vanuatu

Tonga

Kiribati

Solomon Islands

9Pūrongo ā-Tau 2014 Rīpeka Whero Aotearoa

Page 12: NZRC Annual Report 2014

Respect for family unity goes hand in hand with respect for human dignity. The Red Cross Red Crescent Movement recognises that a person’s health and well-being depend greatly on their ability to keep in contact with, or receive information from and about, missing family.

New Zealand Red Cross works with people residing in New Zealand to provide Restoring Family Links (RFL) services internationally, and we utilise local networks to carry out RFL within New Zealand at the request of national societies and ICRC delegations overseas, to alleviate the suffering of separated families.

Following the aftermath of Typhoon Haiyan in the Philippines, the Philippine Red Cross was inundated with more than 35,000 requests. New Zealand Red Cross RFL programme received over 25% of the year’s tracing enquiries in the two weeks following this disaster.

Since the conflict began, people in Syria and their families around the world, are suffering from the uncertainty concerning the fate of loved ones who have gone missing, or have been detained. We continue to work to reconnect families in New Zealand who are separated from their loved ones in Syria.

We are carrying out a needs assessment in order to understand RFL needs in New Zealand and to ascertain where improvements could be made to our RFL services. Outcomes and recommendations will be used to inform New Zealand Red Cross RFL capacity building, planning and strategy, with a particular focus on effective and timely activities and responses.

Restoring Family LinksTe Whakaora i ngā Honoga Whānau

Natasha HarrisVOLUNTEER FOR RESTORING FAMILY LINKS – DUNEDIN

We have all benefited from a helping hand in our lives so we should all give back to the community. If everyone used their unique skills to give something back to the community, the world would be a happier more content place!

After 10 years of separation Sherin Jan Hassaini, from Afghanistan (in pink), is reunited with her family at Wellington airport, through help from the New Zealand Red Cross RFL programme.

121NEW RFL CASES

15YEARS TO RESOLVE

ONE TRACING REQUEST SINCE IT WAS OPENED

PHO

TO: N

EIL

MAC

KEN

ZIE

/ON

LIN

EFO

TOS.

COM

New Zealand Red Cross Annual Report 201410

Page 13: NZRC Annual Report 2014

International humanitarian law (IHL) protects people who are not taking part in conflict, whether they are civilians, wounded soldiers or prisoners of war.

Here in New Zealand, we continue to help raise awareness of IHL to the general public through campaigns and education programmes that include support from our IHL volunteers and also the New Zealand IHL Committee.

New Zealand Red Cross, in association with ICRC ran the 2nd annual New Zealand IHL Moot Competition to raise awareness of international humanitarian legal issues. Teams of law students had to make their case in front of a panel of leading international legal minds and the winners, Alicia Rosevear and Amber Hosking from Otago University, represented New Zealand at the Asia Pacific Regional IHL Moot, held in Hong Kong.

Our Women and War programme continued to raise awareness with Year 12 and 13 students of the impact of conflict on women. This year, volunteers ran programmes in Taranaki and Hawke’s Bay

International Humanitarian LawTure Ngākau Tangata o te Ao

involving women who have lived or worked in war-torn situations. We are looking to roll out a second programme “Even Wars Have Laws” in 2014, which will examine subjects such as child soldiers, weaponry and refugees.

As the secretariat for New Zealand’s IHL Committee, New Zealand Red Cross coordinates and facilitates discussions on international humanitarian law amongst New Zealand decision-makers and policy shapers. We also continue to be active in raising awareness on the humanitarian impact of nuclear weapons and adding our voice to the need for a global ban on the use and stockpiling of such weapons.

We worked with Pacific Red Cross national societies to raise awareness through an essay competition, encouraging young people in the Pacific to tell the rest of the world why they should follow the Pacific example and ban nuclear weapons. The winner of the competition, Zakiyyah Ali a high school student from Fiji, delivered her speech to the world at the International Red Cross Red Crescent Statutory Meetings which were held in Sydney.

We also supported a young New Zealander, Emily Watson, to represent youth at the second International Conference on the Humanitarian Impact of Nuclear Weapons, in Mexico in February.

Emily Watson

IHL VOLUNTEER – WELLINGTON

It’s meaningful work – you can find ways to truly assist other people or to contribute to global discussions for societal change. It’s intellectually demanding and it requires a degree of flexibility and creativity.

3YOUNG NEW ZEALAND

VOLUNTEERS SUPPORTED TO RAISE THEIR VOICE ON IHL

ISSUES GLOBALLY

3PACIFIC COUNTRIES

HAVE RAISED AWARENESS OF HUMAN

CONSEQUENCES OF NUCLEAR WEAPONS

Pūrongo ā-Tau 2014 Rīpeka Whero Aotearoa 11

Page 14: NZRC Annual Report 2014

Refugee ServicesNgā Ratonga Hunga Whakaruru

This year, New Zealand Red Cross confirmed its quota resettlement programme for the next three years.

Every year, we welcome around 750 refugees to New Zealand through the United Nations quota programme. These men, women and children are in immediate need of protection and are unable to go back to their home country or stay in the country to which they have fled. This past year we received refugees from Bhutan, Burma, Colombia, Iraq and Sri Lanka with smaller numbers coming from other countries in the Middle East and Africa.

Our new contract with Government will enable us to continue as the primary agency supporting quota refugee resettlement in New Zealand. We will continue to provide core resettlement services in Auckland, Hamilton, Palmerston North, Wellington and Nelson. We will help refugees set up homes and put down roots into their community with support, guidance and a new community orientation programme. Volunteers remain essential to ensuring we provide a warm welcome to our newest Kiwis.

Government has now taken responsibility for some components of the service previously provided by New Zealand Red Cross. This includes settlement planning and assessments at Mangere Refugee Resettlement Centre as well as provision of housing and basic furniture. We are very pleased to confirm that all quota families will now receive a package of new furniture on arrival in their community. New Zealand Red Cross will still provide smaller household items through our donor networks.

The Pathways to Employment service assists former refugees to find sustainable employment to improve economic independence, social wellbeing and a connection to New Zealand society.

The service has been running successfully as a

pilot programme in Hamilton and Wellington, and with support from the Ministry of Social Development it will be expanding to all five resettlement areas.

The Red Cross Refugee Services Health and Wellbeing Project was completed this year with some valuable findings. We continue to share the results with health services around the country, and look for solutions to the barriers experienced by former refugees resettling in New Zealand. Participants in Wellington and Palmerston North received information in their own language and reported significant increases in understanding public health services as a result. Highlights include: knowledge of mental wellbeing increased by 65 per cent; awareness of school health programmes increased from 28 per cent to 96 per cent; smoking decreased among participants; and understanding of immunisations increased. This report is available on the New Zealand Red Cross website.

The transition of the former Refugee Services Aotearoa into New Zealand Red Cross was completed this year, marked by the inaugural meeting of the Red Cross Refugee Advisory Board subcommittee. This official subcommittee brings in two members with refugee backgrounds and two sector representatives to inform the New Zealand Red Cross Board and staff in their work.

With thanks to: Ministry of Business, Innovation and Employment, Ministry of Social Development, Department of Internal Affairs and our other philanthropic supporters.

New Zealand Red Cross Annual Report 201412

Page 15: NZRC Annual Report 2014

Tjitske Binkhorst

REFUGEE SERVICES VOLUNTEER

Supporting these families gave me a deeper insight into some of the problems and issues that people have to deal with. You can make the difference for the family in their first weeks in New Zealand.

Former refugee, Daniel Gamboa Salazar and his mother Carmenza Salazar from Colombia,

outside their new home in New Zealand.

PHO

TO: N

EIL

MAC

KEN

ZIE/

ON

LIN

EFO

TOS.

COM

778 QUOTA REFUGEES AND

INTERPRETERS FROM AFGHANISTAN RESETTLED

INTO AOTEAROA

608VOLUNTEERS

SUPPORTED NEW NEW ZEALANDERS

Pūrongo ā-Tau 2014 Rīpeka Whero Aotearoa 13

Page 16: NZRC Annual Report 2014

During the past year, New Zealand Red Cross has continued to support the recovery in greater Christchurch through a range of initiatives tailored to offer support to those impacted by the earthquakes.

In November, we launched ‘Kiri and the Emergency’, an educational first aid resource for young children. Through story and song, children from three to six years learned first aid messages and built understanding around danger, increasing their confidence and skills to act appropriately in an emergency.

The messages were carefully developed to make sure they were age-appropriate and clinically correct. “Kiri and the Emergency – Kiri me te Aituā’ is also the first New Zealand Red Cross resource available in English, Te Reo Māori and New Zealand Sign Language. New Zealand Red Cross provided 12,000 free copies of the resource to early childhood providers and children throughout greater Christchurch.

Transport has become a major issue for Christchurch residents. When mobility issues or economic constraints are added to the everyday problems of road works, diversions and reduced bus routes, some people find themselves stuck at home. The Cross Town Shuttle continues to provide a transport service for people who are unable to access other transport and allows them to get out and about. Helping people get to medical appointments and leisure activities helps reduce social isolation.

Let’s Find & Fix is a community-led initiative aimed at finding and providing temporary fixes for earthquake-damaged houses that are not weather-tight, safe or sanitary. The campaign is led by CanCERN, New Zealand Red Cross and Community Energy Action in partnership with insurers, claims management companies, EQC, Christchurch Earthquake Appeal Trust, CERA and Christchurch City Council. New

Canterbury RecoveryTe Whakarauoratanga o Waitaha

Zealand Red Cross has led the door-knocking campaign with volunteers visiting areas where the worst earthquake damage occurred. So far 933 homes have been assessed as eligible for a temporary repair.

Another project aimed at improving quality of life for earthquake-affected households in greater Christchurch is the Repair Well initiative. Run in collaboration with Community Energy Action, it aims to identify homes that could have insulation and ventilation improvements carried out in conjunction with earthquake repairs.

Although the earthquakes impacted everybody in greater Christchurch, some people have found it harder to access emotional support than others. New Zealand Red Cross has been working together with the Mental Health Foundation to develop a wellbeing programme specifically for men, helping them to learn new skills and make connections with other people in their communities.

School students are another group identified as having particular recovery needs. The Youth Workers in Schools Grant is being used to fund youth workers and extra hours for current youth workers in 33 earthquake-affected intermediate and 27 secondary schools. The service is provided by 24-7 YouthWork.

The Social Workers in Schools Grant is being used to provide six social workers who will work with earthquake-affected primary and intermediate school students and their families who are considered high need, high risk and high priority.

Both grants are using residual funding from the $9.3 million Christchurch Schoolchildren’s Grant, which was launched in February 2013 to support primary, intermediate and secondary schoolchildren experiencing earthquake-related anxiety or behavioural problems, and those whose access to activities and resources has been limited by earthquake-related financial hardship. Since the recovery programme began, we have distributed $91.2 million in grants to 104,221 recipients.

New Zealand Red Cross Annual Report 201414

Page 17: NZRC Annual Report 2014

Aklilu HabteCROSS TOWN SHUTTLE VOLUNTEER – CHRISTCHURCH

Volunteering makes life better and easier for others, and plants a beautiful smile on their face that changes their life for the better.

1,711 GRANT RECIPIENTS

4,366PEOPLE VISITED

TO IDENTIFY WHO NEEDED HELP

THANK YOU

A young girl reads ‘Kiri and the Emergency’ at the A & P Show in Christchurch.

Aitua-me teKiri

Kaituhi Margaret Cahill

Kaitāpikitia Josh Smits

PHO

TO: K

ELSI

DO

SCH

ER/N

EW Z

EALA

ND

RED

CRO

SS

Pūrongo ā-Tau 2014 Rīpeka Whero Aotearoa 15

Page 18: NZRC Annual Report 2014

We have responded to several major New Zealand disasters this year through the New Zealand Red Cross Disaster Welfare Support Teams (DWST) across the country, which are made up of volunteers.

Following a disaster, we mobilise our teams to provide support and assistance where and when required. Our emergency management teams work closely with the Ministry of Civil Defence and Emergency Management (MCDEM) as well as other government agencies and emergency management groups to provide preparedness messaging, emergency response and recovery.

In August 2013, a 6.5 magnitude earthquake hit near Seddon. Our Blenheim and Christchurch DWST’s quickly responded with MCDEM to establish a welfare centre at the request of local council and continued to support Marlborough District Council emergency management staff in the running of the centre for two days.

The centre’s primary purpose was to shelter evacuees who had damaged homes and provide support to those struggling to deal with the aftershocks. The teams looked after 22 people the first night of the earthquake and five people on the second night. We also sent two staff members with expertise in recovery and communications. Our Christchurch disaster welfare support truck also made the journey up to Marlborough to provide additional relief supplies.

Christchurch experienced heavy flooding in March in the Flockton Basin. DWST members assisted the local authority with reconnaissance and evacuation.

In April this year, the West Coast of the South Island was hit by Tropical Cyclone Ita, which left 60 houses severely damaged, roads and bridges impassable and many people who could not return to

Emergency ManagementWhakahaerenga Mate Whawhati

their homes. Our Greymouth and Christchurch teams were deployed and set up a welfare centre at the Greymouth Baptist Church which housed 19 evacuees for two nights.

In Rotorua during March this year we held a multi-agency exercise called ‘Exercise Edgecombe’. The exercise was based on a scenario of a 6.5 magnitude earthquake of 8km depth near Rotorua. The 75 volunteers who took part in the exercise came from all over New Zealand, and included members of the Red Cross National Disaster Response Team (NDRT), Civil Defence response teams from Auckland and Bay of Plenty Regional Council, Fire Service USAR team, Christchurch City Council and representatives from St John and Rotorua International Airport.

In May, response teams from across the South Island travelled to Greymouth for a combined disaster simulation exercise.

Jerald A. Hernandez GuzmanDISASTER RESPONSE VOLUNTEER – AUCKLAND

I like the specialist training that is provided and the opportunity to work with a range of agencies and provide assistance to the community.

THANK YOU

18DISASTER WELFARE

SUPPORT TEAMS

6MAJOR NATIONAL

DISASTERS RESPONDED TO

New Zealand Red Cross Annual Report 201416

Page 19: NZRC Annual Report 2014

New Zealand Red Cross DWST and NDRT member, Tony Fenemor, taking part in the

disaster simulation exercise in Rotorua.

PHO

TO: G

RAEM

E M

URR

AY

Pūrongo ā-Tau 2014 Rīpeka Whero Aotearoa 17

Page 20: NZRC Annual Report 2014

The past year has been marked by a focus on youth engagement and involvement amongst youth at New Zealand Red Cross.

The Government has announced a funding boost to roll out the Youth in Emergency Services (YES) programme throughout the country after a rise in demand for the course.

This programme aims to strengthen the connection between young people and their communities by encouraging them to engage with a range of emergency services. YES is a national programme run collaboratively with the Ministry of Youth Development (MYD) and local emergency services.

Rise Up Tairawhiti, an outdoor education programme for 10 to 12-year-olds ran for the first time this year. Run by New Zealand Red Cross and other partners, it focused on educating youth through outdoor activities while showcasing a number of career opportunities. Rise Up aims to boost students’ self-esteem and teach them a range of new skills, from problem solving to working as a team.

No Limits is another youth development programme initiative that selects students who, due to socio-economic, family situations, bullying, shyness or social isolation would not normally get an opportunity to attend such a programme. The programme is designed to make children believe in themselves and give them a little nudge to unlock their full potential. The course runs a mix of outdoor education skills, activities and educational modules to help students develop skills as well as exposing them to a range of positive role models.

Youth in Emergency Preparedness (YEP) is filling a gap in the youth landscape where there is only a limited number of options for young people wanting to develop their skills and future careers

National Operations Ngā Whakahaerenga ā-Motu

within the emergency services. YEP runs every year for two terms in Dunedin and teaches students skills including first aid, Civil Defence preparedness and more, to help themselves, their families and communities when an emergency occurs. The programme also enables students who successfully complete the course to gain extra unit standards.

Community courses People Savers and Save-a-Mate continue to grow and are now running throughout the country. We continue to hear about individuals saving lives after taking part in these courses.

Our community transport programme is a lifeline for people who need to get to a doctor’s appointment or make a hospital visit but struggle to manage their own transport. The service is now underpinned by a new positioning statement ‘Here to There with Care’, and all the vehicles now feature a clean, professional, uncluttered brand.

Our Red Cross Gisborne Branch has partnered with the Curtain Bank, which had been under threat of closure. This project supports families in need with a free curtain service in their homes. There are three other Red Cross Curtain Banks within New Zealand.

We are also excited to start planning towards the New Zealand Red Cross centenary celebrations in 2015 celebrating a ‘Century of Care’.

New Zealand Red Cross first aid instructor, Hayley Bongiovanni, teaches children life-saving skills as part of the People

Savers programme, at Kaurilands School, Auckland.

544,843MEALS ON WHEELS

DELIVERED

18,898PEOPLE PICKED UP

BY COMMUNITY TRANSPORT

THANK YOU

New Zealand Red Cross Annual Report 201418

Page 21: NZRC Annual Report 2014

Margy HapukaCOMMUNITY GARDEN AND COMMUNITY TRANSPORT VOLUNTEER – HASTINGS

My highlight has been working with all kinds of people and meeting people from all walks of life and making immense differences to people on a day-to-day basis. I have already enlisted whānau and friends to come on board.

New Zealand Red Cross first aid instructor, Hayley Bongiovanni, teaches children life-saving skills as part of the People

Savers programme, at Kaurilands School, Auckland. PHO

TO: R

OSE

MAR

IE N

ORT

H/N

EW Z

EALA

ND

RED

CRO

SS

Pūrongo ā-Tau 2014 Rīpeka Whero Aotearoa 19

Page 22: NZRC Annual Report 2014

5,811HIGH SCHOOL

STUDENTS LEARNED FIRST AID

Through first aid training we continue to empower Kiwis to look after themselves and others in a healthy and safe way. We are proud to have the ultimate stamp of approval from NZQA as a Category One first aid training provider in Aotearoa. This year we also introduced free first aid training to our members and volunteers.

“Know it before you need it” is the motto of the New Zealand Red Cross first aid team. Many events over the past year have demonstrated how important it is for people to have first aid skills prior to an emergency occurring.

Students from Macleans College in Auckland experienced first hand this year how invaluable it is to undergo first aid training, when a student suffered a severe heart attack. The students had learned first aid just weeks before and as a result the affected student is now recovering. It is reassuring to know that, with the right knowledge, lives can be saved - without this knowledge it could have been an entirely different outcome.

Automated external defibrillators (AEDs) are an important part of building community resilience. Safety-conscious employers, community groups and local authorities purchase AEDs to ensure help is readily available for someone suffering a sudden cardiac arrest. Our latest model, the Powerheart G5 AED, has been in great demand over the past year.

We have launched a new community defibrillator station believed to be the first of its kind in New Zealand. The new outdoor defibrillator station has been installed on the front of the Redwood Library in Christchurch in a secure cabinet protected by a pin code registered with 111. The location means the defibrillator is accessible 24/7, and a weatherproof cabinet also keeps the AED warm or activates a fan if it gets too hot.

First AidWhakaora Whāwhai

Andrew Hawkens

FIRST AID VOLUNTEER – CHRISTCHURCH

I began volunteering with Red Cross when I was 14 years old and six years on I still enjoy the work. It’s a great way to have a positive impact on the wider community.

62,776PEOPLE TRAINED ON FIRST AID COURSES

Community members with the new outdoor defibrillator station in Christchurch. PH

OTO

: EST

HER

PO

COCK

/NEW

ZEA

LAN

D R

ED C

ROSS

New Zealand Red Cross Annual Report 201420

Page 23: NZRC Annual Report 2014

This year our Red Cross Shops have felt the impact of a global shift of retail to online markets.

We launched a new online TradeMe store called FrockDivas14 which has been generating an initial income of around $2,000 a week and continues to grow as online retail platforms become increasingly popular.

We are also excited to be working towards launching a new online shopping presence. Marketing students at Otago University are helping us with the marketing research towards the planning stages of this project.

Urban Ore is another exciting partnership for Red Cross where we operate a store in partnership with a recycling centre in Rotorua. Red Cross operates a second-hand store at the site on a joint share basis. The store has been operating seven days a week and brings in an income of around $300,000 a year. Ken and Trish Weatherly, former volunteers at a Red Cross shop, are chiefly responsible for Urban Ore. The shop sells anything and everything, and is a real treasure trove for the avid charity shop collector.

This year we joined with Country Road for a special promotion. Anyone who took their Country

Red Cross ShopsNgā Toa Rīpeka Whero

Road pre-loved clothes into any of our shops received a $10 voucher for each item. The voucher could then be used at a Country Road store towards another purchase. In addition, one lucky donor was chosen each day for five days to receive a $100 voucher to spend at Country Road.

A new shop has opened in Ashburton more than a year and a half after the old shop was forced to close due to earthquake damage. The return of the shop was met with enthusiasm by past shop volunteers and the community, with many expressing how much they had missed it.

We continue to offer free training for volunteers through Service IQ (formerly Retail Institute). After three months of volunteering at a Red Cross shop individuals are able to work towards a retail certificate in levels 2, 3 and 4. This training is invaluable for many people as they are able to put the qualification on their CV.

Jimmy TenguRED CROSS SHOP VOLUNTEER – HAMILTON

You gain amazing skills, ideas and friendships and you are part of a group of people who share a common goal. After a while it doesn’t feel like volunteering, but being part of a big family.”

1 MILLION

ITEMS OF CLOTHING SOLD

1,400RED CROSS SHOP

VOLUNTEERS

THANK YOU

PHO

TO: N

EW Z

EALA

ND

RED

CRO

SS

Pūrongo ā-Tau 2014 Rīpeka Whero Aotearoa 21

Page 24: NZRC Annual Report 2014

Over the past year the generosity of our donors ensured that New Zealand Red Cross was able to deliver the best possible services to those who need it most. We are incredibly grateful for the support of every person and organisation who chose to help make a difference to vulnerable people last year.

Our Project Partners have continued to be a cornerstone of our ability to have a positive impact on the lives of so many. Their monthly donations and ongoing commitment to our work provide continuity of support for projects both local and international.

The willingness of our individual donors to help those in need has been overwhelming. They have responded with great humanity to the stories we shared about how Red Cross, particularly our aid workers, are making a difference out in the world. Improvements made to our database and systems helped ensure that we are better able to communicate with our donors when and how they want us to.

Our valued corporate partners not only strengthened our financial base last year, but helped us through staff volunteering and pro bono support. We look forward to growing these partnerships in the future and finding new ways to work together. New Zealand Post has been an emergency response partner since 2010 and it was fantastic to have its executives join our emergency response volunteers

FundraisingTe mahi moni

for a run-through of emergency response scenarios. When Typhoon Haiyan struck the Philippines

in November, the outpouring of support from donors, companies and community groups was both immediate and heart-warming. Over $2.3 million was raised to help the people affected by this major disaster. This appeal was our fastest ever fundraising response to a major disaster.

Community involvement, particularly the wonderful work of our volunteers, was key to the success of the annual appeal in March. We substantially increased the income on 2013 thanks to a fully integrated campaign and grassroots support.

Overall it was an extremely positive year for Red Cross fundraising as we built on past success, continued to improve supporter care and grew support for the vital work of the organisation.

Looking ahead we will continue to seek new and exciting ways to engage with our supporters and expand our relationship with the wider Red Cross Movement through the Asia Pacific Fundraisers Network (APFN).

Thank you for the generous contributions from the following individuals and organisations: Healthpost, The Todd Foundation, Vodafone New Zealand Foundation, Trust Waikato, WEL Energy Trust, Guardian Trust, Trustee Executors, Public Trust, Estate of William Hanna, Estate of Jean Hartstonge, Estate of Frederick J Brunskill, Gawith Deans Family Trust, McSyth Charitable Foundation, Phyllis Thomas

& Roy Thomas Trust, Un Cadeau Charitable Trust, Colourie Trust, The Entrican Trust, Lois McFarlane Charitable Trust, CAF America, Telecom New Zealand, The Warehouse Group, Hutt Valley District Health Board, GE Money, Well Connected Joint Operation, Enable Services Limited, Lim Brothers, NZ EPMU, Jomac Group Ltd, Staples, IAG New Zealand Ltd, Northpower, AECOM.

$17 MILLION

FUNDRAISED

32,000 PROJECT PARTNERS

A Red Cross volunteer helps collect for the annual appeal in Wellington.

New Zealand Red Cross Annual Report 201422

Page 25: NZRC Annual Report 2014

Noriko MurakamiDATA ENTRY VOLUNTEER – WELLINGTON

My volunteer work was data entry surveys from donors. Sometimes the handwriting was shaky and I guessed they were elderly donors. I could tell they had made a big effort to write such a short comment. It made me almost cry. PH

OTO

: NEI

L M

ACKE

NZI

E

A Red Cross volunteer helps collect for the annual appeal in Wellington.

Pūrongo ā-Tau 2014 Rīpeka Whero Aotearoa 23

Page 26: NZRC Annual Report 2014

Our members continue to help improve the lives of people in need in our communities through a number of different activities.

Blenheim’s community garden is run by Stella Robb, Marlborough branch president and Gayle Chambers, Marlborough service centre coordinator, with the help of Diana Brooks from Marlborough Migrant Centre. The planting for the community garden began in September 2013 and it provides vegetables and fruit for migrants and people with a low income.

Our National Youth Panel is working through a youth engagement strategy towards implementing work around the three Es: empowerment, education and engagement.

A group of Victoria University students formed a New Zealand Red Cross club in May this year. They have been very active on campus, having arranged a guest speaker event with the International Development Society, a visual campaign to mark World Refugee Day, and volunteering at the recent Parliamentary function celebrating World Refugee Day on 19 June.

Through the ongoing upgrade of our database and shifting of focus online to our intranet RedNet, we have improved the delivery of communications to our membership this year. We continue to look at how different parts of Red Cross are working with our members so that we can continue to improve our communications and ensure all our members feel more connected with a stronger sense of unity.

Most people signing up via our website are individual members who do not currently belong to a branch and the average age of members signing up online is 29 years old. Ethnic diversity is increasingly evident in our online membership statistics which creates new opportunities and challenges in how we engage with our members. These statistics give pause to the preconceptions that our membership is ageing

MembersNgā Mema

and is predominantly of European extraction. Area Council forums held between February

and April were a time for our members to come together and share their plans for the year ahead. It was encouraging to see how well they have been organised, and the strong emphasis put on planning for the year ahead.

Shupayi MpungaAREA COUNCIL VOLUNTEER – NORTH CANTERBURY

We all offer different things - baking, knitting, planning, cooking, gardening, driving, visiting and a whole lot of other stuff but most importantly time. I love it!

5,000RED CROSS MEMBERS

86%OF PEOPLE SIGNING UP ONLINE ARE INDIVIDUAL

MEMBERS

Stella Robb, Marlborough branch president and Diana Brooks (right), Marlborough Migrant Centre, with vegetables from the Blenheim community garden.

New Zealand Red Cross Annual Report 201424

Page 27: NZRC Annual Report 2014

10,000NEW ZEALAND RED

CROSS VOLUNTEERS

438STAFF – FROM

ACCOUNTS TO AID WORKERS AND RETAIL

ASSISTANTS

It has been a challenging year, but our people have continued to deliver, day in, day out. This resilience reflects the passion and sheer commitment to Red Cross on a local level and on the international stage. The professionalism and dedication of our teams out there engaging in work continues to be of the highest standard.

Moving to robust online platforms this year has been an important development for HR. A great example of this development is the new Health and Safety reporting system. This new system, accessed via our intranet, RedNet, allows staff to report incidents and accidents in an easy-to-use online environment. It breaks down barriers that staff may have had and helps to create a ‘reporting culture’. Compliance with the Health and Safety Act is also of importance and the new online system provides the necessary tools to ensure we are operating in a way that is consistent with the law.

The development of RedNet has been critical to improving staff engagement and communications. RedNet is now the first port of call to access information, and we have seen significant growth in staff

Human Resources and VolunteersNgā Pūmanawa Tangata me Ngā Kaitūao

accessing HR policies and documents. The integration with staff and volunteers from

Refugee Services has come a long way but is still underway. There is still work to be done but the co-location of offices and the sharing of services has begun in many parts of the country.

Volunteers are the integral force of New Zealand Red Cross and drive forward the development of our humanitarian services. We are currently in the process of completely integrating our volunteers into the workplace culture. This will ensure full engagement from our volunteers and that Red Cross continues to grow as a united organisation.

Ann AtkinsonBOOK FAIR VOLUNTEER – PALMERSTON NORTH

Many friendships have been forged through volunteering at Red Cross and new interests and pastimes have been found through associations with others involved in them.

New Zealand Red Cross Staff helped set up homes for former refugees.

THANK YOU

PHO

TO: B

RUCE

JO

NES

/ N

EW Z

EALA

ND

RED

CRO

SS

Pūrongo ā-Tau 2014 Rīpeka Whero Aotearoa 25

Page 28: NZRC Annual Report 2014

The year 2013-14 was a productive one for the Communications and Marketing team, with a number of significant milestones achieved, as well as some important overseas missions completed.

One of our proudest achievements is our new aid workers blog “From the Field”. Each week one of our international aid workers sends an update and photo from the field, giving personal insights into working for New Zealand Red Cross during disasters and conflicts overseas.

The blog includes stories from our aid workers across the Pacific, Africa, the Middle East and Asia and has grown in popularity since its launch in September 2013. It enables donors, supporters, staff, members and the general public to get a taste of what the life of an aid worker is like, and why these individuals do the work they do.

The blog has its own tab on our website (which currently attracts almost 28,000 visits per month), and has led to a significant increase in the numbers of people signing up to become aid workers.

The aid workers application form is one of three new sign-up forms we’ve introduced on our website this year – the others are for potential volunteers and members. Phase two of our website development has improved the overall design and functionality of the site, including incorporating social media sharing across the whole site, video capability, ability to donate and newsletter sign up.

In internal communications news, we have redeveloped our staff intranet SharePoint, rebranding it as RedNet and have finalised the development of a simple new login system for our members to access all the latest Red Cross news and views, including a blog from our Secretary General Tony Paine.

This year the communications team has

Communications and MarketingNgā Whakawhitiwhitinga me ngā Whakatairanga

increasingly been called on to do work in the Pacific to build capacity and to help our sister Red Cross national societies during times of disaster.

Our communications manager travelled to the Solomon Islands to help in the aftermath of Tropical Cyclone Ita in April, when the Solomon Islands Red Cross Society became swamped with media inquiries from all over the world. She travelled with the New Zealand Government on its C130 Hercules aircraft which carried personnel and aid into the flooded capital Honiara. She observed how New Zealand Red Cross aid was distributed, and helped organise interviews, collate media bulletins, write stories and file photos from the field.

Our communications team also travelled to Tonga in March on a capacity-building trip for Tonga Red Cross Society, training two of its team in interviewing and story collection and how to maximise use of social media and its website. The team also visited the devastated islands of Ha’apai and Mo’unga’one to talk to beneficiaries about the work of New Zealand Red Cross aid workers in the aftermath of Tropical Cyclone Ian, and to see how New Zealand Red Cross relief supplies had been used.

27,806WEBSITE VISITORS

EVERY MONTH

11,950FACEBOOK FOLLOWERS

New Zealand Red Cross Annual Report 201426

Page 29: NZRC Annual Report 2014

Sam DuffCOMMUNICATIONS VOLUNTEER – WELLINGTON

Before getting involved I didn’t realise the extent of activity throughout the community. We do great work and should be proud of what we do – from the meals on wheels drivers to our overseas aid workers.

Corinne Ambler, general manager of marketing and communications, fields media inquiries in the

Solomon Islands, following flooding in April. PHO

TO: P

ETER

WIN

THRO

P/N

EW Z

EALA

ND

RED

CRO

SS

Pūrongo ā-Tau 2014 Rīpeka Whero Aotearoa 27

Page 30: NZRC Annual Report 2014

Once again New Zealand Red Cross has had a challenging year across the range of its activities. Revenues from trading activities have increased by only $620,000, but tight control of costs has meant that our deficit from Trading and Administration activities has reduced $1.5 million from last year. This is still not a satisfactory overall result, and is the outcome of difficult trading conditions across all our activities. We are closer to our goal of having our administration costs covered by our trading surpluses.

Although there is still a significant focus on recovery activities following the Christchurch earthquakes, there has been no reduction in the delivery of community services and other international aid programmes to the vulnerable.

New Zealand Red Cross, including the Red Cross Foundation (Foundation), recorded a deficit of $3.5 million. This is after spending $23.5 million on our range of humanitarian activities. Members’ Funds decreased by $2.6 million.

Because of the requirements of accounting standards, the overall results are distorted by our significant ongoing spending on Christchurch earthquake grants and recovery activities. These activities are funded by historic appeal funds held, which continue to be administered. By separating out these activities it is possible to get a better picture of the on-going affairs of Red Cross without the Christchurch earthquake expenditure.

Financial SummaryWhakarāpopototanga Pūtea

New Zealand Red Cross Incorporated

in thousands of dollars

2014 2013

Trading and Administration Activities

Income 14,858 13,735

Expenditure 16,135 16,495

Surplus /and contract (Deficit) (1,277) (2,760)

Fundraising and Contract Activities

Income 21,926 17,751

Expenditure 3,906 4,216

Surplus 18,020 13,535

Expenditure on Humanitarian Activities (excluding Christchurch Earthquake) 16,610 11,718

Surplus/(Deficit) for the Year (excluding Christchurch Earthquake) 133 (943)

Christchurch Earthquake Appeal

Income 1,445 2,354

Less Grants 3,930 18,141

Less Recovery Activities 2,923 4,087

Net (Expenditure) on Christchurch earthquake Activities (5,4080) (19,874)

Total Surplus/(Deficit) (5,275) (20,817)

The table below shows this split:

New Zealand Red Cross Annual Report 201428

Page 31: NZRC Annual Report 2014

Trading and Administration ActivitiesOur first aid training and shops both recorded modest revenue growth and first aid training finished the year with a better result in a competitive environment. The high quality of our training courses is being recognised as participant numbers have increased during the year as well as the demand for the related products we market.

The retail environment for second hand goods is becoming increasingly competitive both from other NGO operators and new product retailers substantially discounting their prices. These challenges are compounded by the need to maintain good supplies of stock for sale.

Fundraising and Contract ActivitiesSuccessful fundraising activity from all sources determines the extent to which we can undertake a broad range of humanitarian work. Total fundraising income of $22 million (excluding Christchurch Reserve) represents a 24 per cent increase on last year. Major areas of fundraising contributing to this are:

ɠ Project Partners remains a major source of fundraising, bringing in $7.6 million, and has continued to provide a consistent income when other areas are under pressure.

ɠ Legacies have again provided $2.9 million this year, reflecting the number of people remembering Red Cross in their wills.

ɠ Government contracts support the delivery of refugee resettlement services which are now a major component of our domestic activity, totalling $4.2 million.

Humanitarian ActivitiesDuring the year we spent a total of $23.5 million on humanitarian activities. The largest component is $6.9 million for Canterbury. The current year’s result includes a full year of operations from Refugee Services. Our work with refugees in New Zealand is now a major activity with expenditure of $4.5 million largely government funded. Expenditure on international activity, which includes supporting delegates in the field and other national societies faced with emergencies, has totalled $4.2 million.

The work carried out by branches represents a significant component of both fundraising activity and domestic humanitarian activity. While the volunteer nature of this activity is not measured in the financial statements, the actual revenue generation achieved by branches in the year totalled $1.4 million from activities including the annual appeal, special appeals, meals on wheels, community transport, book sales and property rentals. Expenditure on these activities totalled $700,000, providing a surplus of $700,000 towards other activities.

Christchurch ReserveSpending on grants and recovery programmes has continued to be a major focus, with $6.8 million spent in the financial year leaving a current balance of $27 million. Planned or approved grants and programmes total a further $24 million. Our objective is to complete the distribution of the total reserve over the next two years.

Pūrongo ā-Tau 2014 Rīpeka Whero Aotearoa 29

Page 32: NZRC Annual Report 2014

New Zealand Red Cross Foundation

in thousands of dollars

New Zealand Red Cross Foundation 2014 2013

Total Income 3,710 3,638

Total Expenses 138 139

Net Income before Payments to NZRC 3,572 3,499

Operating Grant to NZRC 1,584 750

Interest Paid to NZRC on Deposits 184 1,164

Net Surplus 1,804 1,585

Statement of Financial PositionAccumulated Funds at 30 June 2014 were $57 million after consolidating funds from the Foundation, an increase of $2.0 million over the previous year. Total Members’ Funds comprising Restricted Funds, the Christchurch Reserve and the Asset Revaluation Reserve, was $95.9 million.

Consolidated Net Assets at 30 June 2014, were $95.9 million (2013 $98.5 million) which includes cash $30.6 million (2013 $38.1 million), property, plant and equipment of $24.3 million (2013 $23.9 million) and investments of $41.6 million (2013 $39.7 million).

The financial position of the Society remains in a healthy state although we will always be dependent on the success of our fundraising efforts to support humanitarian needs. Fortunately, returns from the Red Cross Foundation and careful stewardship of the Society over many years has ensured that we have a sound financial platform.

Red Cross FoundationThe Red Cross Foundation continues to fulfil its role, which is to generate sustainable revenue streams, enabling grant funding to the Society while also maintaining the value of investments. Total income increased to $3.7 million, while expenses remained a modest $138,000. Distributions to New Zealand Red Cross, including interest paid to branches was $1.8 million, slightly down on last year’s distributions of $1.9 million. Total assets managed by the Foundation have increased by $1.9 million to $42.3 million.

The Foundation continues to be well served by the Trustees, who volunteer their time to ensure the funds of New Zealand Red Cross are invested wisely for the long-term benefit of the Society.

New Zealand Red Cross Annual Report 201430

Page 33: NZRC Annual Report 2014

Statement of Service PerformanceFor the Year Ended 30 June 2014

New Zealand Red Cross & Red Cross Foundation

New Zealand Red Cross Incorporated

Actual 2014 Planned 2014 Actual 2013 Planned 2013

International Programmes

Delegate deployments achieved 58 50 50 40-50

Delegate deployment months achieved 188 250 195 264

Number of IT & T ERU technician missions achieved 11 N/A 6 N/A

Number of international special appeals supported 4 N/A 9 N/A

Contributions to international special appeals $2.4M N/A $1.1M N/A

Development programmes supported 4 4 4 4

Development grants to Pacific National Societies 5 5 8 8

Restoring Family Links requests administered 121 77

Disaster relief family kits stored 1,000 1,000 2,000 2,000

Emergency Management

Number of operational Red Cross response teams 18 18 17 17

Refugee Services

Volunteers supporting refugee settlement 608 600 583

Refugees supported 778 750 848

Community Programmes

Development of new national programmes 1 1 - 1

Community training participants 31,587 36,895 29,321 31,940

Meals on wheels delivered 544,843 587,052 644,182 626,215

IHL seminars and training events 13 16 12 10

Patients transported in community transport programmes 18,898 17,551 17,196 17,083

Education and Training

Maintain registration as PTE Yes Yes Yes Yes

Commercial Training Participants 62,776 62,512 62,047 67,622

Retail

Number of shops (including Branch Shops) 57 63 57 63

New shops opened 2 6 6 7

Pūrongo ā-Tau 2014 Rīpeka Whero Aotearoa 31

Page 34: NZRC Annual Report 2014

New Zealand Red Cross IncorporatedFinancial StatementsFor the Year Ended 30 June 2014

33 Summary Statement of Comprehensive Income

34 Summary Statement of changes in Members’ Funds

34 Summary Statement of Cash Flows

35 Summary Statement of Financial Position

36 Notes to the Summary Financial Statements

39 Auditor’s Report

32 New Zealand Red Cross Annual Report 2014

Page 35: NZRC Annual Report 2014

New Zealand Red Cross & Red Cross Foundation

New Zealand Red Cross Incorporated

2014 2013 2014 2013

Trading and Administration Activities

Income 14,454 13,835 14,858 13,735

Expenditure 16,271 16,633 16,135 16,495

Deficit (1,817) (2,798) (1,277) (2,760)

Fundraising and Contract Activities

Income 23,371 20,105 23,371 20,105

Expenditure 3,906 4,216 3,906 4,216

Surplus 19,465 15,889 19,465 15,889

Humanitarian Activities

Expenditure 23,463 33,946 23,463 33,946

Deficit (23,463) (33,946) (23,463) (33,946)

Deficit from all Activities (5,815) (20,855) (5,275) (20,817)

Change in fair value of investments 2,345 1,624 - -

Total Deficit for the Year (3,470) (19,231) (5,275) (20,817)

Other Comprehensive Income 837 - 837 -

Total Comprehensive Income for the Year (2,633) (19,231) (4,438) (20,817)

Summary Statement of Comprehensive IncomeFor the Year Ended 30 June 2014in thousands of dollars

The notes on pages 36 to 38 are an important part of, and should be read in conjunction with, these financial statements.

Pūrongo ā-Tau 2014 Rīpeka Whero Aotearoa 33

Page 36: NZRC Annual Report 2014

New Zealand Red Cross & Red Cross Foundation

New Zealand Red Cross Incorporated

2014 2013 2014 2013

Opening Members’ Funds 98,535 117,766 79,741 100,558

Deficit for the Year (3,470) (19,231) (5,275) (20,817)

Other Comprehensive Income 837 - 837 -

Total Comprehensive Income (2,633) (19,231) (4,438) (20,817)

Closing Members’ Funds 95,902 98,535 75,303 79,741

New Zealand Red Cross & Red Cross Foundation

New Zealand Red Cross Incorporated

2014 2013 2014 2013

Net Cash Outflow from Operating Activities (6,936) (18,468) (6,558) (18,335)

Net Cash Outflow from Investing Activities (595) (2,312) (1,236) (2,221)

Net Decrease in Cash held (7,531) (20,780) (7,794) (20,556)

Add: Opening Cash balance 38,116 58,896 37,825 58,381

Closing Cash on Hand carried forward 30,585 38,116 30,031 37,825

This is represented by:

Cash and Cash Equivalents 30,585 38,116 30,031 37,825

Total Cash and Cash Equivalents 30,585 38,116 30,031 37,825

Summary Statement of changes in Members’ FundsFor the Year Ended 30 June 2014in thousands of dollars

Summary Statement of Cash FlowsFor the Year Ended 30 June 2014in thousands of dollars

The notes on pages 36 to 38 are an important part of, and should be read in conjunction with, these financial statements.

New Zealand Red Cross Annual Report 201434

Page 37: NZRC Annual Report 2014

Summary Statement of Financial PositionFor the Year Ended 30 June 2014in thousands of dollars

New Zealand Red Cross & Red Cross Foundation

New Zealand Red Cross Incorporated

2014 2013 2014 2013

Members’ Funds

Accumulated Funds 56,913 54,939 36,314 36,145

Restricted Funds 312 350 312 350

Christchurch Reserve 27,116 32,522 27,116 32,522

Asset Revaluation Reserve 11,561 10,724 11,561 10,724

Total Members’ Funds 95,902 98,535 75,303 79,741

Assets

Total Current Assets 37,282 49,368 37,883 45,710

Total Non-Current Assets 62,676 56,529 41,416 41,253

Total Assets 99,958 105,897 79,299 86,963

Liabilities

Total Current Liabilities 4,056 7,362 3,996 7,222

Total Liabilities 4,056 7,362 3,996 7,222

Net Assets 95,902 98,535 75,303 79,741

For and on behalf of the National Board who authorised the issue of these summary financial statements on 13 September 2014.

Dr Jenny McMahon NatioNal PresideNt Tony Paine secretary GeNeral

The notes on pages 36 to 38 are an important part of, and should be read in conjunction with, these financial statements.

Pūrongo ā-Tau 2014 Rīpeka Whero Aotearoa 35

Page 38: NZRC Annual Report 2014

Notes to the Summary Financial StatementsFor the Year Ended 30 June 2014

1. Reporting EntityThese consolidated financial statements and the accompanying notes summarise the financial results of activities carried out by New Zealand Red Cross Incorporated (“Red Cross”) comprising the offices of Red Cross and branches (parent entity) and the activities of the New Zealand Red Cross Foundation Incorporated (consolidated entity).

The New Zealand Red Cross Foundation Incorporated (the “Red Cross Foundation”) was established in 1978 to hold and invest Red Cross’s investments to generate a source of sustainable income. The Red Cross Foundation is controlled by the Red Cross. Both entities are domiciled in New Zealand.

2. Basis of PreparationThe summary financial statements have been extracted from the full financial statements of New Zealand Red Cross. The summary financial statements have been prepared in accordance with FRS 43 Summary Financial Statements. The summary financial statements cannot be expected to provide as complete an understanding as provided by the full financial statements. Information extracted from the full financial statements has not been restated or reclassified.

The full financial statements are available on request by contacting the General Manager Business Services, PO Box 12-140, Wellington 6144 or email [email protected]. The full financial statements have been prepared in accordance with generally accepted accounting practice in New Zealand (NZGAAP). They comply with New Zealand equivalents to International Financial Reporting Standards (NZIFRS) as appropriate for Public Benefit Entities (PBEs).

3. Members’ FundsMembers’ Funds comprise Accumulated Funds, Restricted Funds, Christchurch Reserve and the Asset Revaluation Reserve.Accumulated Funds are those received and used for those general purposes that are the responsibility of the National Board.Restricted Funds are funds that have been restricted by the donor or by the National Board as to their use.Christchurch Reserve represents the balance of funds held from the two earthquake appeals launched in September 2010 and February 2011.Asset Revaluation Reserve represents the accumulated revaluation increases in the fair value of land and buildings.

New Zealand Red Cross Annual Report 201436

Page 39: NZRC Annual Report 2014

Notes to the Summary Financial StatementsFor the Year Ended 30 June 2014in thousands of dollars

New Zealand Red Cross & Red Cross Foundation

New Zealand Red Cross Incorporated

4. Fundraising and Contract Activities 2014 2013 2014 2013

Income

Public donations

– Project partners 7,615 6,838 7,615 6,838

– Annual appeal 390 294 390 294

– Direct mail 1,327 1,088 1,327 1,088

– Other 1,343 1,827 1,343 1,827

Refugee Services

– Public 281 277 281 227

– New Zealand government 4,199 1,800 4,199 1,800

– Other income 7 4 7 4

Special Appeals

– Public 2,565 848 2,565 848

– New Zealand government (disaster relief) 46 527 46 527

– Interest 1,223 1,937 1,223 1,937

New Zealand government (disaster management) 614 1,000 614 1,000

Legacies 2,946 2,928 2,946 2,928

Other 815 787 815 787

Total Income 23,371 20,105 23,371 20,105

Expenditure

Personnel costs 923 1,051 923 1,051

Other expenses 2,983 3,165 2,983 3,165

Total Expenditure 3,906 4,216 3,906 4,216

Fundraising and Contract Activities Surplus 19,465 15,889 19,465 15,889

New Zealand Red Cross & Red Cross Foundation

New Zealand Red Cross Incorporated

5. New Zealand Government Grants for Disaster Relief 2014 2013 2014 2013

Philippines (typhoon) - 500 - 500

Solomon Islands (flood) 43 - 43 -

Marshall Islands (drought) 3 27 3 27

Total New Zealand Government Grants for Disaster Relief 46 527 46 527

Pūrongo ā-Tau 2014 Rīpeka Whero Aotearoa 3737

Page 40: NZRC Annual Report 2014

7. Contingent LiabilitiesThere are no contingent liabilities at balance date (2013 nil)

8. Events after Balance DateThere are no significant events after balance date (2013 nil)

New Zealand Red Cross & Red Cross Foundation

New Zealand Red Cross Incorporated

6. International Disbursements 2014 2013 2014 2013

International Federation of Red Cross and Red Crescent Societies

Afghanistan - 100 - 100

Syria - 130 - 130

East Africa - 150 - 150

Nepal 200 250 200 250

Timor-Leste 151 300 151 300

International Committee of the Red Cross

Laos 197 197 197 197

Pacific National Red Cross Societies

Cook Islands Red Cross 73 231 73 231

Fiji Red Cross 30 59 30 59

Kiribati Red Cross Society 43 40 43 40

Solomon Islands Red Cross Society 9 15 9 15

Tonga Red Cross Society 45 39 45 39

Tuvalu Red Cross Society 40 40 40 40

Vanuatu Red Cross Society 40 40 40 40

Other Pacific Red Cross National Society support 80 16 80 16

Pacific and other telecommunications development 223 203 223 203

Disaster risk reduction - 46 - 46

Disaster relief supplies 113 72 113 72

Regional warehouse - 108 - 108

Total International Disbursements 1,244 2,036 1,244 2,036

International Disbursements comprises:

Health and first aid - 250 - 250

Disaster relief and development 384 651 384 651

Emergency management 403 498 403 498

Community activities 457 637 457 637

Total International Disbursements 1,244 2,036 1,244 2,036

New Zealand Red Cross Annual Report 201438

Notes to the Summary Financial StatementsFor the Year Ended 30 June 2014in thousands of dollars

These disbursements have been funded by donations from Red Cross regular givers and other public donations.

Page 41: NZRC Annual Report 2014

Auditor’s Report

Pūrongo ā-Tau 2014 Rīpeka Whero Aotearoa 3939

Page 42: NZRC Annual Report 2014

PatronHis Excellency Lieutenant General The Right Honourable Sir Jerry Mataparae, GNZM, QSO, Governor-General of New Zealand

National BoardNational President Dr Jennifer McMahonNational Vice President Paul SteereMat Darling (Youth Representative)

Dr Adriana GunderPaul KiesanowskiSteve OsborneJerry TalbotAlan WebbRichard Whitney

Counsellors of HonourTerry ButtJohn Cockburn, CBE, JPNancy CookLynette Jones, CNZMLady Jocelyn Keith, CBE Rt Hon Justice Sir Kenneth Keith, ONZ, KBE

National DirectoryRārangi Ingoa ā-Motu

Dr Ron Mackenzie, QSOGerald McDouall, OBE, JPKerry NolanPatricia O’Brien, QSOJane SmithSydney SmithJohn StevensJerry TalbotPaul WatsonRev Gavin YatesPeter YoungPenny Mason

OfficialsInternational Humanitarian Law Consultant

Rt Hon Justice Sir Kenneth Keith, ONZ, KBENew Zealand Red Cross Foundation Trustees

Paul Drummond (Executive Trustee)

Peter AllportFalcon CloustonPeter MartinBelinda StanleyPaul SteereMark WeaverSteven FyfeReuben TuckerPaul Kiesanowski

ManagementSecretary General, interim Andrew McKieSecretary General Tony PaineNational Retail Manager Patrick CummingsNational Business Services Manager Bruce JonesNational Operations Manager, (acting) Andrew McKie International Operations and Emergencies Manager, (acting) Glenn RoseNational Fundraising Manager Alice Montague National Education and Training Manager Graham WrigleyNational Marketing and Communications Manager Ross Cameron General Manager Marketing and Communications, (acting) Corinne Ambler National Human Resources and Volunteer Support Manager Bruce McGregorNational Membership Services Manager Peter ScottNational Refugee Services Manager Molly Kennedy

New Zealand Red Cross Annual Report 201440

Page 43: NZRC Annual Report 2014

Become a donor Your generosity will provide relief to communities affected by disaster, teach life-saving first aid skills to students and support families forced to flee from their homeland to resettle in New Zealand.

Become a regular giver The most effective way to respond to emergencies is to have resources ready before disaster strikes. Our regular givers are crucial partners in our response, enabling us to plan ahead and giving us the ability to respond instantly and save lives.

Leave a lasting gift in your willLeaving a gift to New Zealand Red Cross in your will is one of the most significant and lasting ways you can help people in need in New Zealand and around the world, now and for future generations.

Fundraise for us Get busy fundraising with us! Whether it’s helping collect for our annual appeal, running a marathon or holding a bake sale, fundraising is fun and every dollar you raise will help people in crisis.

Become a memberMembers are the heart of Red Cross. Join Red Cross and make a difference in your community, across New Zealand and around the world.

VolunteerVolunteer with Red Cross, one of the largest humanitarian organisations in the world. Whether it’s as a response team member or a meals on wheels driver, you can make a real difference to communities.

Take a Red Cross first aid courseLearn life-saving skills from the most highly-rated provider in New Zealand.

ShopDonate, volunteer or shop at our Red Cross retail stores around New Zealand.

Get InvolvedMe Whakauru Atu

ConnectJoin our online communities on:

www.facebook.com/NewZealandRedCross

twitter.com/NZRedCross

www.pinterest.com/nzredcross

www.youtube.com/user/NewZealandRedCross1

nz.linkedin.com/company/new-zealand-red-cross

To learn more about these opportunities, go to www.redcross.org.nz

PHO

TO: N

EW Z

EALA

ND

RED

CRO

SS

A Red Cross volunteer helps collect for the annual appeal in Wellington.

COVER: Ju Nay Say spent more than 26 years in a refugee camp in Thailand after fleeing Myanmar as a child. She says Red Cross support was key to enabling her to start a new life with her two daughters, Su Dah Paw and Denny Poe, in Wellington. PHOTO: KATE MCPHERSON/NEW ZEALAND RED CROSS.

41

Page 44: NZRC Annual Report 2014