nysenate open government harvard kennedy school talk

Transparent * Participatory * EfficientGov 2.0 in New York State

Andrew HoppinCIO, NY State Senate

@ahoppin@nysenatecio

FY 2009 - Year of Open Government

An Institution in Need of Transparency

Challenge at NYS Senate in 2009:Government 1.965, not Government 2.00x

http://flickr.com/photos/rocketqueen/1573565705/

News “Clips” ($1.5MM/year)


Constituent RelationshipManagement (CRM)


Senate.State.NY.US

NYSenateCIO Mission:Our definition of Gov 2.0

• TRANSPARENCY: create a more transparent legislature,

• EFFICIENCY: enable Members to serve constituents in amore effective and efficient manner, at lower cost totaxpayers

• PARTICIPATION: provide New Yorkers with the means totake a more participatory role in their State government,

Model ʻbest technology practicesʼ for legislative bodiesthroughout the United States.

Project ChecklistDoes the project increase Transparency, Efficiency, and/or Participation?

Priorities: First 6 Months

• Launch true Gov 2.0 website

• Set policies for code, content, data

• Drive social media adoption by Senate staff and constituents--> increase participation, feedback loop

• Improve Internal Collaboration Tools (e.g.: wikis, Basecamp)

• Radically expand public access to data

• Decrease costs (review entire IT stackCloud, F/OSS)

Transparent


NYSenate.gov


Microsites for Senators


Microsites for Committees

Calendars

Live Events

Open Administrative Data

Open Legislative Data

Participatory


Public Comment


Ideas Crowdsourcing


Social Bookmarking


…Content to the Cloud


Social Web Adoption


Social Web Use


Intuitive, Accessible Data

Efficient


New CRM

News 2.0


Hosting 2.0


Hardware 2.0

12 Month Check-Up• All administrative and legislative data open and free

• Policies enacted for code, content, and data

• 100s of staff trained to manage content

• >50% Senators using social media

• Growing public participation in government• 1,000s view live webcasts,• Dozens comment on bills,• 100s vote on legislative new ideas• NY Marriage Equality 100,000s, now $100,000s being spent on the issue; in

NJ, by contrast, very little attention paid

• Third-parties using our data and code --> leverages tax $

• New “social CRM” being deployed

• Mainframe shut-down imminent

• Less $ spent on IT than ever before

How-To


Blend New Talent with Legacy Talent

Publicly Set Aggressive Goals

Establish Prerequisite Policies

Win Public Support to Win Internal Support“[NY Senate] is taking a critically important step to help restore trust in

government. At a time when confidence in government in general has hitbottom, this is an extraordinarily valuable step forward” - Lawrence Lessig,Harvard Law

“..clearly setting the place that all other legislative bodies will have to follow.The U.S. Congress ought to be taking some clue” -Ellen Miller, ExecutiveDirector, The Sunlight Foundation.

“..demonstrates the New York State Senateʼs commitment to a transparent andaccessible government” - Dave McClure, U.S. GSA Associate Administrator

“With this new system, New York State takes a leadership role in accountabilityand transparency” - Craig Newmark, founder, Craigslist.org & CraigslistFoundation.

“[We] applaud the State Senate for its efforts to further open the legislativeprocess,” Barbara Bartoletti, Legislative Director, League of Women Voters.


Adopt Entrepreneurial Best Practices:Quick Inexpensive Project Management


…Open APIs, Open Standards


…Open-Source (Code)


…Open Community

Me.gov = Direct Democracy?• Today: “eGov” services (e.g.: 311),

online town halls, blog comments,idea voting; white House, someAgencies, a few cities, pilot tests;fragmented across platforms

• Tomorrow: ubiquitous Local/State/ Federal / Community 311;single sign-on, portable profiles foraccess to all government services;online advisory voting on bills,budget line-items, proposedregulatory rules; integrated acrossWeb

We.gov = Citizen Bureaucracy?• Today: P2P 311

(e.g.:SeeClickFix), “Apps”Contests using govʼt data

• Tomorrow: govʼt as aplatform; civil servants asorganizers coordinating p2pgovernment services

Gov20.gov = Efficient Government

• Me.gov & We.gov inherently also enable Gov.gov:better information sharing & collaboration betweengovernments

• Local <--> Local• Thematic <--> Thematic (e.g.: Dept of Labor)• State <--> State• Local <--> County <--> State <--> Federal• National <--> National• All other permutations

• Better government services, lower cost

Followup

@ahoppin@NYSenateCIO

NYSenate.gov/department/ciohttp://github.com/[email protected]@Senate.State.NY.US

nysenate open government harvard kennedy school talk

News & Politics