ICT QUALITY, INNOVATION & EXPERTISE

AT THE SERVICE OF YOUR BUSINESS!

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NRB COMMITS TO SUPPORT ITS CUSTOMERS IN THE EVOLUTION OF THEIR ORGANIZATION. WE HELP THEM TO ACHIEVE THEIR OBJECTIVES, TO INCREASE THEIR PERFORMANCES, TO BECOME MORE PRODUCTIVE AND MORE EFFICIENT. WE BUILD GENUINE PARTNERSHIPS WITH THEM SO THAT THEY MEET THE EXPECTATIONS OF THEIR OWN CUSTOMERS.

ULRICH PENZKOFERCEO, The NRB Group

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WHO ARE WE?

FTE

CA

4

544

€146,7 M

FINANCE & INSURANCEPUBLIC & SOCIAL

UTILITIESINDUSTRY

149

€23,4 M

44

€3,5 M

25

€2,5 M

HEALTH CARE

17

€1,7 M

MOBILE & WEB

1167 collaborators in 2014 (FTE)

Turnover 2014 : €222 M

188

€26,6 M

179

€30,0 M €4,9 M

PUBLIC & SOCIAL LOCAL

21

5

A PRESENCE THROUGHOUT BELGIUM

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Member of the Board of Directors

NRB’SMANAGEMENT

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TO SUPPLY RELIABLE, INNOVATIVE AND HIGH-QUALITY IT SOLUTIONS TO OUR CUSTOMERS EVERYWHERE IN BELGIUMMIS

SIO

N

• TRUST: COMMITMENT, QUALITY, ADDED VALUE …

• RESPECT: ETHIC, INTEGRITY, PERSONALIZED SERVICE ...

• TEAM SPIRIT: COLLABORATION, CREATIVITY, SOLIDARITY …

VA

LUES

WE WANT TO BE A ROLE MODEL FOR THE BELGIAN ECONOMY. WE WANT TO BE #1 WHEN IT COMES TO QUALITY AND INNOVATIONIN THE FIELDS OF IT.V

ISIO

N

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The NRB Group has an unique infrastructure, including mainframeand distributedenvironments, located in its own geographically redundant data centers in Belgium.

Being a local player, we can still offer our clients the necessary attention and flexibility they may not be able to find at global providers.

One stop shop! We take care of all the elements of a complete IT solution and its entire life cycle.

You benefit from our extensive functional knowledge due to almost 30 years of experience in the public and private sectors.

The NRB Group has the critical size and capacity to guarantee a competitive price for high-quality services.

5 REASONS TO CHOOSE THE NRB GROUP

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10

IN US THEY TRUST

FINANCE & INSURANCE PUBLIC & SOCIAL UTILITIES INDUSTRY

12

HEALTH CARE LOCAL PUBLIC & SOCIAL (SOUTH) LOCAL PUBLIC & SOCIAL (NORTH)

62%

63%

66%

70%

70%

70%

71%

72%

73%

73%

73%

75%

75%

76%

76%

77%

78%

78%

78%

79%

79%

80%

80%

81%

82%

85%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

BT

Verizon

CSC

Xerox

T-Systems

Orange Business Services

IBM

Belgacom

CGI

Cognizant

Capgemini

HP

Atos

Infosys

Dimension Data

Accenture

Cegeka

Steria

Fujitsu

NRB

Getronics

RealDolmen

Telenet

TCS

Econocom

Computacenter

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Key to scores

Very unsatisfied 0%

Unsatisfied 20%

Somewhat unsatisfied 40%

Somewhat satisfied 60%

Satisfied 80%

Very satisfied 100%

NRB

Average = 75%

THE SATISFACTION OF OUR CUSTOMERS IS THE BASIS OF OUR SUCCESS

A CUSTOMER SATISFACTION SCORE OF 79%

Source: Whitelane Research IT Outsourcing Study BeLux 2015

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OUR INFRASTRUCTURE

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2 SITES

HERSTAL

+ 30KM Dark Fiber

+10 TELECOM PROVIDERS

SELF-SUFFICIENT IN ENERGY

3 DATA CENTERS

1 DATA CENTER

VILLERS-LE-BOUILLET

A GEO-REDUNDANT ICT INFRASTRUCTURE

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MAINFRAMEIBM Z/OS: + 11.000 MIPS+ 1 BILLION TRANSACTIONS PER YEAR

BULL GCOS8

DATA CENTERS

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DISTRIBUTED SYSTEMSWINDOWS, LINUX, UNIX & AS/400STORAGE & BACK UPSAN (STORAGE AREA NETWORK) + 2,1 PB (PETABYTE)CONVERGED: V-BLOCKPURPOSE BUILT: EXADATA

DATA CENTERS

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TOTAL CAPACITY: OVER 1.500 PAGES PER MINUTE70 MILLION+ PAGES PRINTED PER YEARMORE THAN 35 MILLION DELIVERIES PER YEARMORE THAN 300.000 LETTERS PER DAY

PRINT SHOP

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VIDEO MONITORING SYSTEMS IN REAL TIMEESCALATION PROCEDURES SHORTENEDQUICK AND EFFECTIVE MANAGEMENT OF INCIDENTS AND PRIORITIESOPTIMIZED COLLABORATION IN CRISIS

SERVICE CONTROL CENTER

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FULLY FENCED DOMAININTRUSION DETECTION SYSTEMABOUT A HUNDRED OF SURVEILLANCE VIDEO CAMERASSPECIFIC ACCESS AREASFIRE PREVENTION SYSTEM WITH AUTOMATIC EXTINGUISHERSONSITE SECURITY TEAMDE-DUPLICATED POWER SUPPLY FROM GRID UP TO COMPUTERS REDUNDANT UPS PROTECTIONREDUNDANT GENERATOR UNITS THAT AUTOMATICALLY START FUNCTIONING DURING A POWER FAILUREDE-DUPLICATED AIR-CONDITIONING SYSTEMSDE-DUPLICATED NETWORK INFRASTRUCTURESPECIAL AREAS FOR THE STORAGE OF PAPER AND ACCESSORIES

THE BUILDINGS’ SECURITY

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OUR OFFERING

SOFTWARE

• Implementation of Application Solutions

• Custom Development• Integration• Application Maintenance

CONSULTING

• Digital/IT Roadmaps• Solution Architecture• Business Continuity &

Disaster Recovery• Expertise

INFRASTRUCTURE

• Mainframe Hosting• Distributed Systems

Hosting• Cloud Computing• RIM (Remote Infrastructure

Management)• Housing• Managed ExaData• Workstation/Workplace

management• Projects

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OUR SERVICES

PRINTING

• Transactional documents• Digital printing• Book printing

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COMBINE YOUR OWN IT ENVIRONMENT WITH NRB’S PRIVATECLOUD AND PUBLIC CLOUD SERVICES!

NRB ASSUMES THE ROLE OF CLOUD SERVICE INTEGRATOR.

…

NRB’S HYBRID CLOUD

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CLOUD COMPUTING

YOU CHOOSE THE COMPONENTS THAT YOU WANT TO MANAGE ON YOUR OWN AND THOSE YOU WANT TO OUTSOURCE

SERVICES THAT ADAPT TO YOUR NEEDS

A MONTHLY BILLING BASED ON THE ACTUAL USE

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OUR APPLICATION SOLUTIONS

ENTERPRISECONTENT

MANAGEMENT

COMMUNICATION& COLABORATION

ADVANCEDANALYTICS (BIG DATA)

BUSINESSAPPLICATIONS

(ERP…)

DIGITAL PUBLISHING

ENTERPRISEMOBILITY

INTEGRATIONPLATFORMS

DIGITALMARKETING

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OUR PARTNERS

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OUR ADDED VALUE

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SECURITY COSTS

EFFICIENCYINNOVATION COLLABORATION

SPEED EXPERTISE

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YOUR CONTACT PERSONS

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BERTRAND DEWAMME TONI DI BARTOLOMEO PASCAL GOOSSENS

ERIC JADOT JOSÉ RODRIGUEZSANDRA REIGEL

PUBLIC & SOCIAL

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PHILIPPE HERICKX INNA CHEFRANOVA

FINANCE & INSURANCE

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LAURENCE GORDENNE BENOIT ROELENS ERIC KLYUCSKOVICS

UTILITIES

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PHILIPPE HERICKX ROZY VAN DER VELDE ROGER BAERTS

BERNARD BEGHIN FRANÇOIS BRUWIER

INDUSTRY

WANT TO LEARN MORE?

WWW.NRB.BE