npp presentation - adrian lovney
TRANSCRIPT
Adrian LovneyCEO
Australia’s New Payments Platform –Industry Update
SWIFT Business Forum
8 June 2017
Australia’s New Payments Platform will be world class
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Required
Features
Highly desired features
enhancing customer
value and innovation
Faster Payment Innovation Index
Copyright: FIS
Interbank
Account to Account
<1min End-to-end
Irrevocable
Supports Retail
Optional features
maximising customer
value and innovation
Universal Access
ISO standards (20022 or 8583)
24x7
Extended B2B
remittance
Alternate Identifier
Batch & Individual
payments
Fast Settlement
More than Real-time Payments – Data capability
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• Universal industry message
scheme:
− XML based
− Payment message standards
• Information rich capability
• Incorporation into business
processes
• Structured or unstructured
• Link to a document or url link
• Funds settled in real-time
Message foundation:
ISO 20022 Schema
Value
Information • Enables ease of back
office integration
• Promotes automation
and straight through
processing for business
transactions
Using the New Payments Platform
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• Send or receive payments
using an existing/supported
NPP message
• Requires one point of access
via one NPP Participant
• Enables reach to customers of
all the other Participants
• Enables access to PayID
capability
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Creating anOverlay Service
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• Basic Infrastructure currently supports one payment
message - a basic single credit transfer
• More payment messages will be added over time
• A payment message with additional features or functionality
(e.g. SLA, a new data field or message type) is defined as
an Overlay Service
• Overlay Services are offered to Participants and their end
customers
Creating an Overlay Service
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• Can cover a broad range of use cases
• Can range from simple (e.g. rules based) to complex (e.g. new message orchestration)
Customer P2P
applications
through to
Business,
Corporate &
Government
Cross-industry or
“horizontal”
overlays
e.g. e-invoicing
and remittances
Industry vertical
overlays
e.g. Securities,
Insurance and
Superannuation
Utility overlays
Delivering a specific
capability, e.g. KYC
and fraud
First Overlay - Osko
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Confidence in Delivery Through your Financial
Institution
Quicker moving moneyMore ways to address a bank
accountEasier messaging
Money received in less
than 1 minute
No need to share account
details when using PayID
More explanation with up to
280 characters or a pdf
Customer can receive
immediate confirmationOsko will be in the majority of
Financial Institutions’ mobile &
Internet Banking platforms
Easily track and reconcile
which payment requests have
been paid in part or in full
PayID Name is displayed to
confirm the intended recipient
Simple requests with up to
280 characters using PayID
Ability to request to be paid
Confidence in who you’re
paying or sending a request to
Easy to track if requests have
been paid
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Potential Use Cases for the New Payments Platform
• Micro-businesses
• SMEs for delivery of
products/ services
• E-commerce
P2P P2B
• Real time payments
using smart addressing
• Instant payment to cover
insured damages
• Superannuation
contributions
• Single touch payroll
B2P
P2G
• Payment of taxes
and fines
G2P
• Emergency
disaster payments
• Welfare benefits
B2B
• Transport with
delivery of goods
versus payment
• E-invoicing
Possible Overlay: ‘Request to Pay’ for capital raising
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1.Paper form
− Print cost
− Lead time
− Postage
2.Manual data input
− Errors
− Illegibility
3.Payment via cheque
− Sorting from post
− Payment clearing
4.Matching cheque to
form
− Errors with matching
payment to form
TomorrowToday
1.Send link to application
form
− Hosted securely
2.Pre-populate form with
user data and payment
data
3.“Request to Pay” pushes a
prompt for payment
− Payment is real time
4.100% matching of payment
with form
Request to Pay
Make your cheque, money
order or bank draft
payable to
Application
Name: Adrian
Lovney
Address: 3 Spring
Street, Sydney
NSW 2000
HIN: 2000555888
Mobile: 0408
123456
Development of Overlay Services
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NPPA’s role
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• Provide information, e.g. connectivity and messaging standards, rules
and regulations
• Work with key stakeholders to help design Overlay Service and
requirements
• Collaborate around the core:
− Use of message fields and data to ensure interoperability and
certainty
− Development of standards for messages and/or data
• Identify if change is required and manage the change management
process
• Authorise overlay
NPPAL may play a central role in facilitating overlay services where a centrally coordinated approach would be beneficial
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Example: Dividend Overlay Service
Institution’s Bank with
fully funded
Dividend Account
Paymen
t
Gatewa
y
(PAG)
Payment
Gateway
(PAG)
Overlay payment
initiation message
FI’s with Payee
Accounts
• Dividend data carried through payment message, e.g. dividend rate, amount,
franking credits, withholding tax etc.
• Could contain a url/document link for shareholder remittance
Clearing using
overlay defined
message
Payment
Gateway
(PAG)
Payee Customer Bank
Payment
Gateway
(PAG)
Payee Customer Bank
Payment
Gateway
(PAG)
Payee Customer Bank
NPPA’s role:
• Facilitate discussions with
key players
• Provide thought leadership
regarding options
• Develop potential message
structures and data fields
• Consider how central NPP
capabilities may add value,
i.e. PayID
Dividend
Overlay Service
Provider
Customer Touchpoint
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• A core, customer facing component
• Enables payments to be made using an easy to
remember alias
− For consumers, this could mean providing their
mobile number to receive salary or wages
− For businesses, this could mean providing their ABN
to receive invoice payments
• An alias is linked to an underlying BSB/account number
• An alias can easily be moved between accounts
Customer Journey: Switching Financial Institutions
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Eva has opened a
new account with FI
(B) and would like to
link her PayID to her
new account.
Eva logs into her
current FI (A) to set
her PayID status to
Portable.
FI (A) confirms Eva’s
identity and her
authority to operate
her PayID.
FI (A) submits a
request to switch the
PayID status to
portable.
Eva logs into FI
(B) to request
registration of her
PayID.
A B
Portable
Fast Payments – Enhancing the Speed and Availability of Retail Payments Bank for International SettlementsNovember 2016
• Social engineering scams or spoofing – manipulation of the payer or payee by a fraudster, resulting in the issuance of a payment instruction by the payer acting in good faith
• Account compromise - initiation of a payment instruction by a fraudster (who has fraudulently obtained the payer/payee’s sensitive payment data)
• Hacking - modification of an attribute (such as the account number, transaction amount, name of payee or payer) of a genuinely issued instruction intercepted by the fraudster
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Real Time Fraud Risks
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Fraud Controls
Any combination of:
• Protect the front door: biometric log-in, device fingerprinting
• Creation of new payee: enhanced verification including 2 factor authentication
• Outbound: real-time detections, pattern screening and quarantine for investigation
• Inbound: possibly some inbound screening
• Data analysis and sharing: blacklisted PayIDs and payee accounts
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Industry Practice: tactics we expect to see Participants use
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Myth Fact
Myth Busting - New Payments Platform
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BPAY’s NPP offering is just faster
bill payments
NPP is for P2P payments only
If I’m not a bank, I have to be an
Overlay Service to use the NPP
NPP isn’t happening anytime soon.
I can afford to wait.
Osko by BPAY is a totally new service providing
fast P2P and Request to Pay payments
The platform can be used for a variety of use cases
and opportunities – from P2P to B2C and B2B
You can plug into the NPP in many ways: directly,
indirectly, as a connected institution, or as an
Overlay Service Provider
The New Payments Platform is on track to
launch in Q4 2017
Thank you
©2017 NPP Australia Limited (ABN 68 601 428 737)
Disclaimer: This presentation is for general information purposes only. Neither this presentation, nor any information contained in it, shall form the basis
of any contract between NPP Australia Limited and any person, nor constitute a commitment by NPP Australia Limited to any person.© NPP Australia Limited
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visit www.nppa.com.au