now the time has come sense of frustration for the …
TRANSCRIPT
SPOT THE FUTURE AND TRAIN
WHAT IRRITATES YOU THE MOST? DURING THE CUSTOMER JOURNEY?
SENSE OF FRUSTRATION NOW THE TIME HAS COME FOR THE CASHIER
NEW PRODUCTION FORMS
NOW! THE WAITING TIME IS CANCLED
MOORES LAW APPLIES WITH REGARD TO TECHNOLOGIES
“The challenges of disruptive technology demand a redefinition of our role”
• From uncertainty - to certain trends with known impact • From follower - to initiator for your business • From speed - to long-term vision • From crisis management - to opportunity management
HARD TRENDS Visualization Mobility Product-Intelligence Network Globalisation Security Demography
SPOTTING THE FUTURE
WHAT DO YOU SEE AS A BIG GAME-CHANGER? SIMPLEXITY
ASK WHY FROM THE USER PERSPECTIVE
ASK WHY? FROM THE CUSTOMER PERSPECTIVE
ASK WHY? FROM THE CUSTOMER PERSPECTIVE MEANING MINING
teknologien er ikke længere en begrænsning
TECHNOLOGY PRODUCT SOLUTION MEANING
FOCUSING ON TECHNOLOGY teknologien er ikke længere en begrænsning
CLOCKY teknologien er ikke længere en begrænsning
FLYING ALARM CLOCK teknologien er ikke længere en begrænsning
SNOOZE ALARM teknologien er ikke længere en begrænsning
SONIC GRENADE ALARM teknologien er ikke længere en begrænsning
LAZER TARGET ALARM teknologien er ikke længere en begrænsning
PUZZLE ALARM teknologien er ikke længere en begrænsning
NOOBY ALARM teknologien er ikke længere en begrænsning
INNOVATE THE CUSTOMER JOURNEY FOCUSSING ON THE MEANING
teknologien er ikke længere en begrænsningTO HAVE A GOOD MORNING
teknologien er ikke længere en begrænsning
MEANING MINING teknologien er ikke længere en begrænsning
TECHNOLOGY PRODUCT SOLUTION MEANING
“It is unfortunate that from the consumer’s point of view, what we provide is product”
FROM STORY-TELLING TO MY STORY
WHAT IS THE MOST IMPORTANT IN ORDER TO ACHIEVE WEALTH, HEALTH, A GREAT JOB, PERCEIVED HAPPINESS AND A
LONG LASTING RELATIONSHIP?
•A) A HIGH NQ, IQ AND EQ •B) A LARGE AMOUNT OF SELF CONTROL •C) A POSITIVE MINDSET
SELF CONTROL FEW 4 YEARS OLD MANAGE THE TEST
THE WILLPOWER IS CANCELLED LIFESTYLE DISEASES ACCOUNT FOR 80% OF HEALTH EXPENDITURE
DIGITAL STICK BODY-HACKING AND MONITORING ADAPTIVE LEARNING
BIG DATA GOOGLE SATSER HÅRDT PÅ SMARTE HJEM WOULD YOU LIKE A CHIP?
YES OR NO? WHY?
BOSTEDS DJ ER ALLE MED? - ELLER SKAL DER SKRUES OP FOR BEATET?
HEARING AID DJ WHO NEEDS SUPPORT?
FROM OWNERSHIP TO ACCESS YOUR COMMUNITY IS WHAT MAKES YOU “RICH”
EXTREMELY HELPFUL YOUR RATING
En linedans fra ide til succesCROWD CREATION LISTEN LOUDER
En linedans fra ide til succesCROWD CREATION LISTEN LOUDER
En linedans fra ide til succesDIVERSITY
CONFLICTS ARE GOOD FOR INNOVATION
“Presently we recruit people who are more interested in diagnostics”
“We work in silos”
DIVERSITY
CONFLICTS ARE GOOD FOR INNOVATION
DIVERSITY
“PATIENT/PEOPLE CENTRED”
EN LILLE ØVELSE
NUDGE OPSØG DELTAGERNE HVOR DE ER VALGARKITEKTUR
GO FIND THEM! FROM REACTIVE TO PROACTIVE
NUDGECARING COMMUNITIES FROM SERVICE TO ACTIVATION
“We need to move from patient-centered to patient-driven”
NUDGE HVORDAN KAN I ÆNDRE VALGARKITEKTUREN OM BEBOERNE?
LOCAL VOLUNTEERS THEY JUST NEED TO KNOW IN DETAIL EKSPLOSION I ONLINE LÆRING
FRA EDUTAINMENT TIL PLAYNOVATION
DET HANDLER OM AT UDVÆLGE OG FACILITERE UDDANNELSE
GAMIFICATION
FIND LISELOTTE LYNGSØ AT FACEBOOK OR AT FUTURENAVIGATOR.DK
INCLUSION/LESS STIGMA
Changes to the
patient journey