November 25th, 2015

Engaged Citizen, Happy Citizen…Enhancing the citizen experience

Yasser HelmyBusiness Development – Smart Cities, EMEA

Cisco Confidential 2© 2013-2014 Cisco and/or its affiliates. All rights reserved.©2014 Cisco and/or its affiliates. Portions copyright N3N. All rights reserved.

City Operations Center: Monitoring/Command/

Control

S+C Solutions Platform City Services

LightingManagement

Traffic ManagementSafety and

SecurityEnvironment

WasteManagement

PParking

ManagementWater

ManagementTransport

Management

Street

StreetLighting Traffic

Safety andSecurity

EnvironmentWaste

PParkingWaterPeople

StreetFurniture

Internet Edge

WAN Agg

Internet

Cloud Service

s

MultiprotocolWireless WAN

Public/Private WAN

City Platform: Data/Event Virtualization/Aggregation/ Visualization

Buildings

Residential CommercialIndustrial

Vehicles

Vehicles

Citizen Services

Apps Portal

City Network Infrastructure Layer

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New Revenue Streams

Efficiencies

Focus Areas for a Smart+Connected Community

Citizen Engagement

• A converged City Network that creates a “City Platform” to facilitate urban services

• Inclusive platform to promote citizen engagement and Expose the What, Where, When for a community to:

• Inform• Protect• Revitalize

21 3

• Financial model for projected revenue generation with ROI

Economic Growth Through

Innovation

• Leveraging the City Platform to attract, retain and empower entrepreneurs, start-ups, and business to create new urban services.

4

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USER EXPERIENCEUSER PRESENCE

L O C A T I O N A N A L Y T I C S

ENGAGE

The City Engagement Platform Experience

CONNECT

USER ACCESS

DETECT

• Multi-sensory experience

• Sight, sound and touch • User auto detection• Multiple devices

• Seamless connection• Managed content• Manage user profile• Street-level

engagement

• Geo-targeted content • Social / Mobile

integration• Profile based analytic• Data sharing

M O B I L I T Y D E V E L O P M E N T P L A T F O R M

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Analytics

Detect

Engage

Connect

ConnectedHealthcare

Connected Community

ConnectedStadium

ConnectedRetail

ConnectedEducation

ConnectedService Provider

Wi-Fi Location

VideoBeacons Citizen Data Policy Configuration

C:#

NetworkData

CollaborationData

City Engagement PlatformProviding Bi-Directional Value & Insights

FastLocate: Critical to

actionable data

T=00s

T=30s

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Analytics that provides intelligence on the sentiment of citizens

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A Mobile Citizen Services Application