November 2012

the

Insider’s Peek

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From the Editor

In the Works

New video tutorials this month: Get the most from your barcode scanners by checking out the comprehensive Magaya WMS Mobile tutorial and the Magaya VIN Decoder tuto-rial.

The how-to article continues with AMS procedures for moving cargo that has the status of “in bond.” We have updated the screens in the software.

Folk Shipping added details to their Bill of Lading using the built-in customization features in the Magaya Cargo System. This is just one of the software features they use when they ship cars and other cargo to the Middle East and worldwide. Learn more in this month’s case study.

The Magaya Development Team is making the Magaya POD Mo-bile run on any device – iPhones, iPads, smart phones and tablets running Android and others. It will include all the existing features plus more.

This will reduce the barrier to entry for customers who want to use this technology because of the cost of the handhelds dedicated solely to the application. Now, many existing devices you may already own will run the application.

Delivery drivers can connect wirelessly to your Magaya database and select tasks of pending orders so they can load their trucks.

Then they can deliver the items by scanning the barcodes with the camera on their smart phone and collect the electronic signature from the consignee right on the phone screen, no stylus needed. The database is updated instantly for the office to see and for customers to view online immediately.

The app will be available from app stores for easy downloading and installation.

Magaya POD Mobile to be Available on all Devices

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Improved AMS Filing in Magaya Explorer: Part 2

Folk Shipping

theHow Topage 2

Introduction

Last month we showed you how to file the manifest and the vessel departure and arrival steps with Magaya AMS for an ocean import. ( http://www.magaya.com/Newsletters/Oct2012.pdf )

This month we cover how to file In-bond movements. There are two steps: 1) the Request, and 2) the Arrival.

Moving In-Bond cargo

Cargo moved without clearing Customs is considered “In Bond” cargo. To move it from one bonded location to another, notify Customs with a transaction called an In-bond movement.

First, request the in-bond movement, and then “Arrive” it. Follow these two steps:

Step 1: Request the In-Bond Movement

In your Magaya Explorer Shipment screen, click the arrow on the side of the Customs button, select AMS > In-Bond Information

Enter the information on the in-bond information screen for each House.

In the dialog box that opens, fill in the information that is needed for this House shipment. This information will be carried over into the In-bond Movement notification you file with Customs.

Select the Bill of Lading type from the dropdown menu.

Improved AMS Filing in Magaya Explorer: Part 2

theHow Topage 3

Only check the Paperless Master In-bond (MIB) Participant if you are a participant. If you are not a participant, you can file a paper form. See the Customs website at cbp.gov for information. Then enter the Paperless In-Bond Number.

If you check the box for Master In-bond (MIB), this means you have the Conventional In-Bond Number to enter. Checking this box activates the fields so you can enter the num-ber. When you check this box, it also means you will file the paper forms, not paperless.

Select the In-bond entry type from the dropdown for this shipment (this field is mandatory). The different types of in-bond movements as defined by U.S. Customs Immigration and Customs Enforcement (ice.gov) are:

Immediate Transportation (IT): the movement of freight to an inland port of the •importer’s choosing for final Customs clearance and payment of duties and/or taxes

Transportation & Exportation (T&E): the movement of freight to another U.S. port, or •transiting the US, for the purpose of exporting the goods

Immediate Exportation (IE): the movement of freight that is to be exported from the •same port where it arrived

For the other fields, you can lookup data by clicking on the button with the three dots.

The fields marked with a (C) are conditional. You may not need to enter all of the following information, depending on your shipment:

Conventional in-bond number: enter this if you do not click the Paperless option.•

SCAC code for the in-bond carrier who will move the cargo (from the Carrier’s profile)•

US port of destination or FIRMS code - where the cargo is going while it is still in •bond (i.e., not cleared Customs yet). Use this if you are sending the cargo to another port in the US.

Foreign destination port (for I&E)•

Foreign place of delivery (this is the city of the destination)•

Value of the cargo•

Bonded carrier ID number (such as the EIN number for the carrier; this field is •mandatory; the number is on the carrier’s profile on the General tab)

Paperless in-bond number for this shipment (if you selected “Paperless” and leave •the Conventional number field blank.

Check the box if the cargo is subject to the Bioterrorism Act of 2002 reporting •requirements

Click OK when you are done.

Step 2: Arrive the In-Bond Movement

The second step when requesting an In-Bond Movement is to Arrive the In-Bond Movement (and/or export it, as the situation requires). Follow these procedures:

File this from the House level: Customs > AMS > In-Bond Movement.

Improved AMS Filing in Magaya Explorer: Part 2 Continued

theHow Topage 4

Use the in-bond movement application to Arrive (or Export) the in-bond movement.

The manifest number is filled in automatically based on the set up in the Configuration option.

Verify the date of the movement. The movement date and time will be the current •time. Use the dropdown menu to change them.

Select the type. This example shows an Arrival.•

For the “In-bond Entity” field, you have the choice to enter the in-bond number, the •bill of lading, or the container number.

Enter the US Customs District/Port •

Issuer: The Standard Carrier Alpha Code (SCAC) of the issuer of the bill of lading •being arrived. (If it is entered on the carrier’s profile in the Maintenance folder, it will appear here. If not, you can enter it now.)

Enter the In-bond carrier code if required. This is a code representing the in-bond •carrier assuming liability for the in bond movement.

Bonded carrier ID: A code representing the identification (ID) number of the bonded •carrier assuming liability for the in-bond movement (also referred to as the importer number or IRS number). If you entered this in the In-bond Information dialog box, it will appear here. If not, you can enter it now.

If the cargo will move again for T&E, file this again but select the Export type.

The results appear in the “AMS and ISF Results” screen, found in the Customs dropdown menu, in the Magaya Network folder, or in the Detail panel of the Shipment List.

See the Magaya Software Communications Manual for steps to file a supplement for additional moves or changes, how to file a Permit to Transfer goods, and more:

To Ship and Report Empty Containers •

For Carriers: to report the Houses of NVOCC’s that are working with you•

For Non-Containerized Cargo•

Improved AMS Filing in Magaya Explorer: Part 2 Continued

the

New CustomersMagayaInsider

• AJ Services Cargo, Miami, FL

• AMS&T Panama, Panama City, Panama

• BGL S.A., Mendoza, Argentina

• Contopsa WMS, San Antonio, Chile

• Dynamic Road Services, Cape Town,

South Africa

• LCL Ocean Services, Medley

• MT Cargo Express Nicaragua, S.A., Managua,

Nicaragua

• MTX, Dubai International Airport, United Arab

Emirates

• New Express Mail Corp., Miami

• NMT NJ Inc., Hazlet, NJ

• Pacific Shipping US, Kissimmee

• Pilot Freight Services, Doral

• Point 2 Point Cargo, LLC, Al Barsha, Dubai,

United Arab Emirates

• Power Transport USA Corp., Miami

• Santa Barbara Airlines (MIA), Miami

• Santa Barbara Airlines (VEN), Merida,

Venezuela

• Sealink International, Dallas

• Solid Trans, Compton

• Transport Logistic Cargo, LLC, Miami

• Union Cargo Inc., Medley

• Univar USA Inc., Miami

Magaya Corporation welcomes the following 21 new members who joined the Magaya Network in October 2012:(Roll your mouse over the names to see their location in the map)

Be sure to join us on our LinkedIn Group: The Magaya Network Community!

Click here to join now!

• AJ Services Cargo, Miami, FL

• LCL Ocean Services, Medley

• New Express Mail Corp.,

Miami

• Pacific Shipping US,

Kissimmee

• Pilot Freight Services, Doral

• Power Transport USA Corp.,

Miami

• Santa Barbara Airlines (MIA),

Miami

• Transport Logistic Cargo,

LLC, Miami

• Union Cargo Inc., Medley

• Univar USA Inc., Miami

In Florida

• NMT NJ Inc., Hazlet, NJ

In New Jersey

• Sealink International, Dallas

In Texas

• Solid Trans, Compton

In California

• Contopsa WMS, San Antonio, Chile

In Chile

• BGL S.A., Mendoza, Argentina

In Argentina• Santa Barbara Airlines (VEN), Merida, Venezuela

In Venezuela

• AMS&T Panama, Panama City, Panama

• MT Cargo Express Nicaragua, S.A., Managua, Nicaragua

In Central America

• Dynamic Road Services, Cape Town, South Africa

In South Africa • MTX, Dubai International Airport, United Arab Emirates

• Point 2 Point Cargo, LLC, Al Barsha, Dubai, United Arab Emirates

In United Arab Emirates

Folk Shipping’s Five Essentials

Folk Shipping transports exotic cars, antiques and machinery in containers or via RORO to the Middle East and Europe. Owner and president Tarek Abdallah uses his Magaya Cargo System to keep his customers informed with important shipment details.

,,,,We pride ourselves on providing 5-star service.

Tarek Abdallah, President, Folk Shipping

CASE STUDY:

Folk Shipping Freight Forwarder

ChallengesShipping has its challenges on a regular basis, but unpredictable

events such as weather and war can throw even greater challenges into

the path. International unrest and protests in the Middle East caused

some carriers to suspend shipping to certain ports in those regions. For

example, as of February 7, 2012, FedEx announced a service suspension

for Libya until further notice in compliance with a U.S. Executive Order.

For freight forwarders working in affected regions, staying informed is

required to reduce issues and to maintain customer service levels.

Folk Shipping’s president Tarek Abdallah reads the daily news about

destinations in the Middle East that he ships to so he can keep up on

events that might affect shipping for his customers.

Folk Shipping arranges and transports vehicles via ocean RORO and

containers. They also work with partners when customers need air

freight. “We can ship any cargo, A to Z. No job is too big or too small,”

Mr. Abdallah said. They regularly ship via ocean from the United States.

The destination agents they work with are in ports in Turkey, Lebanon,

Kuwait, Saudi Arabia, Qatar, Dubai, Jordan, France, and Italy.

Mr. Abdallah communicates with agents and customers in the Middle

East so frequently that he knows by heart what time it is in each

country. But time zone differences are not something he worries

about. He runs his freight forwarding business with the Magaya Cargo

System and benefits from many features that make communicating

around the world easy. For example, he emails shipping documents to

agents directly from the software, saving time.

Mr. Abdallah explained his own approach to making sure he gets his

customers vital details. “We keep our customers informed about their

shipments by giving them what I call the ‘Five Essentials:’ the booking,

the vessel name, the voyage number, estimated times of departure

and arrival, and the cut-off time at the port. All this is in the Booking

form in our Magaya system.”

Shipping Cars Mr. Abdallah named his freight forwarding company, “Folk” after the

Arabic word for vessel. He learned about shipping cargo, especially

vehicles to the Middle East and

Europe, when he started shipping

cars for another freight company

years ago. Now it’s a specialty for

Folk Shipping and his NVOCC, Marina

Line.

Since opening in 2004, Folk Shipping

has provided transportation for

a variety of customers such as

the Lebanese Prime Minister

and members of royal families

in the Middle East. Folk Shipping

also provides inland transportation from the US to Mexico or other

locations. For example, one of their inland shipments consisted

of delivering passenger cars and personal effects for the Kuwaiti

ambassador who moved from the US to his new post in Mexico. “We

arranged the transportation while we worked with a third party that

specializes in providing all the documentation which must be clearly

labeled as “diplomatic” in accordance with US State Department

requirements.”

Folk Shipping has moved antique and luxury cars and oversized

machinery such as loaders and tractors. Dealerships that ship used cars

are their main customers, in addition to individuals who need vehicles

shipped out of the US. Folk handles the pickup, the export clearances

through US Customs, and shipment to the foreign destination.

“For the countries that we ship to regularly, we know the restrictions for

used cars. We know what age of cars we can ship to certain countries,”

he explained. “For example, in October we stopped accepting

shipment requests for models older than 2004 going to Lebanon

because the journey by sea takes 30 to 45 days from a port on the Gulf

of Mexico or U.S. East Coast. We know that by the time the car arrives,

the cut-off date for those models will have passed. We don’t load a car

unless we know it’s going to clear.”

Also making the shipment run smoothly are the software features such

as the VIN screen. It accepts title information, weight and dimensions,

year, make and model of the car and receiver’s name.

At a GlanceFolk Shipping

www.chakerinc.comIndustry

Freight ForwarderSolution

Magaya Cargo System

Folk Shipping Co. is a global logistics company that provides international business

services to over 200 countries worldwide. They offer FCL and LCL services, door-to-door

service, Roll On Roll Off (RORO) shipping, consolidation and loading of cars nationwide,

and more.

Folk Shipping

All rights reserved. Magaya, the Magaya logo and all products are all trademarked unless specifically specified as of a third party.© Copyright 2012 Magaya Corporation. 786. 845. 9150 info@magaya.com magaya.com

this is why we stick with Magaya. And customer support is amazing.

For example, I called one day with a question to customize the Bill of

Lading. When I was on hold, I remembered how to make the change,

so I hung up. They called me back. They didn’t reach me, so they left

a message, and then they called me back again to make sure I got an

answer. You will not find that level of customer service anywhere.”

In Conclusion “We are a Mom and Pop shop and like to be known that way,” Mr.

Abdallah said. “We’re not a large corporation. You can communicate

with us any time.”

He and his wife run the office in Arlington. They recently opened a

satellite office in Houston, “at very little expense to us,” he said. “You

just add another license, and the software grows with you.”

They are managing their growth to maintain their good name and a

consistent reputation. “When people talk about working with us, we

want them to say, ‘It was painless.’ We pride ourselves on providing

5-star service. All our customers come to us from referrals. We want our

customers to know their shipment is important to us. We’re a company

that is here to stay.”

When selecting an ocean carrier, Mr. Abdallah looks at destination

and price but also which shipping lines go to which locations most

often and can then offer better rates and more options for journeys

and dates. “We have good relationships at the carriers and know all

the charges so there aren’t any surprises such as unforeseen collect

charges for our customers,” he said. “We are transparent and quote

everything up front.”

Software as an All-in-One SystemMr. Abdallah learned about the Magaya software from two friends

who were using it. Since then, he recommended the software to an

agent in Lebanon who is now working with it. “What the agent had

was nothing compared to Magaya. Now they have a reliable shipping

system, know who their customers are, and can account for their

money; it’s an all-in-one system,” he said.

In his over 15 years of experience in the logistics industry, he has

used other software programs but found them too expensive and

unnecessarily complicated. “Magaya is more user friendly. We were

trained over the phone and used the videos, which are free to use as

many times as we wanted. I remember calling Jose (his logistics advisor

at Magaya) to tell him we were ready to switch to Magaya after only a

few days. That’s all it took to get started with the software.”

They customized their Bill of Lading in the software to create two

versions, one for their freight forwarding service and one for their

NVOCC business, Marina Line.

When they function as an NVOCC, they must show their company

name in the “Shipper” field of the Bill of Lading to comply with the

contract rate set with the steamship line. When they ship as a freight

forwarder, Folk Shipping includes the customer’s name in the Shipper

field.

“This customization of the form was easy to do, and it was a necessary

feature for us when selecting a logistics software,” Mr. Abdallah. “To

use either Bill of Lading is as easy as selecting the template when

creating the shipment transaction.”

“The system is well thought out and does what it is designed to do,”

he said. “And it’s low maintenance. We’ve been very happy with our

account manager at Magaya. He goes out of his way to help us, and

Folk Shipping