november 1, 2006 umass boston emmanuel d’alzon library assumption college libqual+ results: what...

LibQUAL+ Results: What Now?

Dr. Dawn ThistleDirector of Library ServicesAssumption College

Can we hear you now? Good!

PLANNING!Marketing PlanSurvey itselfPost-survey activities

The LibQUAL+ Plan

Analysis of Your DataRaw numerical data from the Core Questions, Local questions and demographicsComments

Library Staff RetreatJuly 18, 2006Tower Hill8:30 Arrive / Coffee, etc. 8:45Librainium GAME9:45The User is not Broken; Blogs discussion10:30 LibQUAL+ Committee report (Group 1) Well draw straws for the order11:15LibQUAL+ Committee reports (Group 2)12:00Lunch / Walk the grounds1:00 LibQUAL+ Committee reports (Group 3) 1:45Craft activity-- Making tiles--Come with some ideas for a 4 square, relating to Assumption, Libraries, etc. You can bring a picture, etc. to transfer to the tile if you like. 3:00Strategic Initiatives / Budget Planning discussion4:00 (4:30?) See ya!

Library RetreatPresentations by 3 teamsInformation ControlLibrary as PlaceAffect of Service

All staff were involved

Core Questions Summary674 respondents

Core Questions: Undergraduate562 respondents

Core Questions: Faculty66 respondents

Core Questions: Graduate11 respondents

Perceived : Desired Service Level (Means)

Chart4

7.727.477.57.817.937.85

7.647.467.537.777.927.91

7.167.267.567.747.897.73

8.257.487.268.088.067.45

Perceived Affect of Service

Perceived Information Control

Perceived Library as Place

Desired Affect of Service

Desired Information Control

Desired Library as Place

Perceived Means Chart

7.727.477.5

7.647.467.53

7.167.267.56

8.257.487.26

Affect of Service

Information Control

Library as Place

Perceived Service Level Means

Perceived Means

Perceived Means

OverallUndergradGradFaculty

Perceived Affect of Service7.727.647.168.25

Perceived Information Control7.477.467.267.48

Perceived Library as Place7.57.537.567.26

Desired Affect of Service7.817.777.748.08

Desired Information Control7.937.927.898.06

Desired Library as Place7.857.917.737.45

Perceived Means

000000

000000

000000

000000

&A

Page &P

Perceived Affect of Service

Perceived Information Control

Perceived Library as Place

Desired Affect of Service

Desired Information Control

Desired Library as Place

Perceived : Desired

Local Questions

MinimumDesiredPerceived

L1Teaching me how to access, eval & use info5.967.367.27

L2Making me aware of Lib. Svcs5.997.397.26

L3Contrib. to intellectual atmosphere6.277.557.36

L4Ready access to computers, Internet6.848.057.46

L5Adequate hours of service6.6387.48

Superiority GapAdequacy Gap

L1Teaching me how to access, eval & use info7.367.275.96

L2Making me aware of Lib. Svcs7.397.265.99

L3Contrib. to intellectual atmosphere7.557.366.27

L4Ready access to computers, Internet8.057.466.84

L5Adequate hours of service87.486.63

Local Questions

000

000

000

000

000

Minimum

Desired

Perceived

Local Questions

Sheet3

000

000

000

000

000

Superiority Gap

Adequacy Gap

Local Questions

User GroupsFirst Year

Respondent chart

23

22

9

12

143

163

129

115

4

11

4

34

Respondents

Survey Respondents

GapsbyStatus

0.4852484496-0.9324534191

0.8428030318-0.1647727259

0.4166666667-0.8055555556

0.652777775-0.4756944417

0.9208416012-0.3238673947

0.9282447729-0.5503411744

0.9987362637-0.4255036623

0.789593597-0.5740250401

0.46875-0.78125

0.4886363709-0.6282467409

1.598214250.396428575

0.90598638910.009727882

ICAdqGap

ICSupGap

Information Control Gaps

Gaps IC1

0.7826086957-0.7391304348

0.8181818182-0.2727272727

0.2222222222-0.7777777778

1.0833333333-0.3333333333

0.9583333333-0.3819444444

0.9268292683-0.6890243902

0.9076923077-0.4923076923

0.7068965517-0.8017241379

0.75-0.75

0.4545454545-0.1818181818

1.750.75

1.3428571429-0.0857142857

AdqGap

SupGap

Making Electronic Resources Available From My Home or Office

GapsIC2

0.652173913-0.6086956522

0.8181818182-0.0454545455

0.8888888889-0.7777777778

0.8333333333-0.5

0.9444444444-0.4236111111

0.993902439-0.512195122

1.0692307692-0.4

0.9051724138-0.5431034483

0.5-0.75

0.4545454545-0.4545454545

2.250.5

0.68571428570

AdqGap

SupGap

A Library Web Site Enabling Me to Locate Information on My Own

Gaps IC3

0.1304347826-1.4782608696

0.8181818182-0.6363636364

0.1111111111-1.3333333333

0.6666666667-0.4166666667

1.0555555556-0.1458333333

0.9634146341-0.4024390244

0.9769230769-0.2846153846

0.75-0.4827586207

0.5-0.25

0.5454545455-0.4545454545

0.50.5

0.91428571430.1142857143

AdqGap

SupGap

Printed Library Materials I Need for My Work

Asst. Professor

6.63913273918.017.7

6.91459626098.33229817397.3998447826

7.04347826098.56521739137.8260869565

7.26086956528.52173913047.9130434783

5.30434782616.91304347835.4347826087

6.82608695658.39130434787.5217391304

6.3478260877.13043478266.9565217391

7.04347826098.43478260877.7391304348

7.04347826098.3478260877.6956521739

6.30434782617.95652173915.8695652174

5.95652173916.95652173918.0869565217

6.30434782617.26086956527.2173913043

5.86956521746.86956521746.9130434783

Minimum

Desired

Perceived

Information Control--Assistant Professor (23 respondents)

Assoc.Prof

6.61129775917.59714564097.6952616909

6.64393938647.65151515917.4867424318

5.95454545457.04545454556.7727272727

6.86363636367.72727272737.6818181818

5.63636363647.09090909096.4545454545

6.31818181827.27272727277

7.09090909097.86363636367.6818181818

6.95454545457.81818181827.7727272727

6.45454545457.31818181827.6363636364

5.95454545457.04545454556.5

677.5909090909

6.13636363646.95454545456.8636363636

55.68181818186.1363636364

Minimum

Desired

Perceived

Information Control--Associate Professor (22 respondents)

Professor

6.90981237788.09283316677.6849449

6.97222222228.19444444447.3888888889

7.11111111118.11111111117.3333333333

6.66666666678.33333333337.5555555556

78.44444444447.1111111111

77.88888888897.4444444444

7.111111111187.5555555556

6.55555555568.22222222227.2222222222

6.888888888987.6666666667

7.44444444448.55555555567.2222222222

6.55555555567.88888888897.5555555556

6.11111111117.11111111116.7777777778

6.44444444447.11111111116.6666666667

Minimum

Desired

Perceived

Information Control--Professor (9 respondents)

OtherFaculty

7.20537133338.27907820838.0356762917

7.04166666678.17013891677.6944444583

6.583333333387.6666666667

6.58333333337.91666666677.4166666667

6.08333333337.16666666676.75

6.833333333388.0833333333

7.58.57.5833333333

6.66666666677.41666666677

6.66666666677.66666666677.3333333333

7.08333333338.33333333337.5

77.758.25

6.57.58333333337.25

6.41666666677.756.6666666667

Minimum

Desired

Perceived

Information Control--Other Faculty (12 respondents)

Faculty minimums

6.91459626096.64393938646.97222222227.0416666667

7.04347826095.95454545457.11111111116.5833333333

7.26086956526.86363636366.66666666676.5833333333

5.30434782615.636363636476.0833333333

6.82608695656.318181818276.8333333333

6.3478260877.09090909097.11111111117.5

7.04347826096.95454545456.55555555566.6666666667

7.04347826096.45454545456.88888888896.6666666667

6.30434782615.95454545457.44444444447.0833333333

5.956521739166.55555555567

6.30434782616.13636363646.11111111116.5

5.869565217456.44444444446.4166666667

Assistant Prof.

Associate Prof.

Professor

Other Faculty

Information Control--Faculty Minimums

Faculty Desireds

8.017.59714564098.09283316678.2790782083

8.33229817397.65151515918.19444444448.1701389167

8.56521739137.04545454558.11111111118

8.52173913047.72727272738.33333333337.9166666667

6.91304347837.09090909098.44444444447.1666666667

8.39130434787.27272727277.88888888898

7.13043478267.863636363688.5

8.43478260877.81818181828.22222222227.4166666667

8.3478260877.318181818287.6666666667

7.95652173917.04545454558.55555555568.3333333333

6.956521739177.88888888897.75

7.26086956526.95454545457.11111111117.5833333333

6.86956521745.68181818187.11111111117.75

Asst. Professor

Assoc. Professor

Professor

Other Faculty

Information Control--Faculty Desireds

Faculty Perceiveds

7.77.69526169097.68494498.0356762917

7.39984478267.48674243187.38888888897.6944444583

7.82608695656.77272727277.33333333337.6666666667

7.91304347837.68181818187.55555555567.4166666667

5.43478260876.45454545457.11111111116.75

7.521739130477.44444444448.0833333333

6.95652173917.68181818187.55555555567.5833333333

7.73913043487.77272727277.22222222227

7.69565217397.63636363647.66666666677.3333333333

5.86956521746.57.22222222227.5

8.08695652177.59090909097.55555555568.25

7.21739130436.86363636366.77777777787.25

6.91304347836.13636363646.66666666676.6666666667

Asst.Professor

Assoc.Professor

Professor

Other Faculty

Information Control--Faculty Perceiveds

MinDesPerbyStatus

Overall AverageInformation Control OverallMaking electronic resources available from my home or officeLibrary Web site enabling me to locate information on my ownPrinted library materials I need for my workElectronic information resources I needModern equipment that lets me easily access needed informationEasy-to-use access tools that allow me to find things on my ownMaking information easily accessible for independent usePrint and/or electronic journal collections I require for my workMaking me aware of library servicesReady access to computers / internet / softwareAdequate hours of service

StatusAvgMinICAvgMinC038MinC156MinC046MinC047MinC061MinC037MinC039MinC041MinL054MinL089MinL335Min

Assistant ProfessorMinimum6.646.917.047.265.306.836.357.047.046.305.966.305.87

Desired8.018.338.578.526.918.397.138.438.357.966.967.266.87

Perceived7.707.407.837.915.437.526.967.747.705.878.097.226.91

AssociateMinimum6.616.645.956.865.646.327.096.956.455.956.006.145.00

Desired7.607.657.057.737.097.277.867.827.327.057.006.955.68

Perceived7.707.496.777.686.457.007.687.777.646.507.596.866.14

ProfessorMinimum6.916.977.116.677.007.007.116.566.897.446.566.116.44

Desired8.098.198.118.338.447.898.008.228.008.567.897.117.11

Perceived7.687.397.337.567.117.447.567.227.677.227.566.786.67

OtherMinimum7.217.046.586.586.086.837.506.676.677.087.006.506.42

Desired8.288.178.007.927.178.008.507.427.678.337.757.587.75

Perceived8.047.697.677.426.758.087.587.007.337.508.257.256.67

StatusRespondentsAvgMinAvgDesAvgPerAdqGapSupGapICAvgMinICAvgDesICAvgPerICAdqGapICSupGapC038MinC038DesC038PerAdqGapSupGapC156MinC156DesC156PerAdqGapSupGap

C046MinC046DesC046PerAdqGapSupGapC047MinC047DesC047PerAdqGapSupGapC061MinC061DesC061PerAdqGapSupGapC037MinC037DesC037PerAdqGapSupGapC039MinC039DesC039PerAdqGapSupGapC041MinC041DesC041PerAdqGapSupGap

L054MinL054DesL054PerAdqGapSupGapL089MinL089DesL089PerAdqGapSupGapL335MinL335DesL335PerAdqGapSupGap

Respondent categories

Overall AverageInformation Control OverallMaking electronic resources available from my home or officeLibrary Web site enabling me to locate information on my ownPrinted library materials I need for my workElectronic information resources I needModern equipment that lets me easily access needed informationEasy-to-use access tools that allow me to find things on my ownMaking information easily accessible for independent usePrint and/or electronic journal collections I require for my workMaking me aware of library servicesReady access to computers / internet / softwareAdequate hours of serviceOutcomesOverall satisfactionUsage

StatusRespondentsAvgMinAvgDesAvgPerAdqGapSupGapICAvgMinICAvgDesICAvgPerICAdqGapICSupGapC038MinC038DesC038PerAdqGapSupGapC156MinC156DesC156PerAdqGapSupGapC046MinC046DesC046PerAdqGapSupGapC047MinC047DesC047PerAdqGapSupGapC061MinC061DesC061PerAdqGapSupGapC037MinC037DesC037PerAdqGapSupGapC039MinC039DesC039PerAdqGapSupGapC041MinC041DesC041PerAdqGapSupGapL054MinL054DesL054PerAdqGapSupGapL089MinL089DesL089PerAdqGapSupGapL335MinL335DesL335PerAdqGapSupGapOut084Out085Out086Out087Out153Sat075Sat157Sat066Use062Use098Use099Demo060Demo002

Assistant Professor236.648.017.701.06-0.316.918.337.400.49-0.937.048.577.830.78-0.747.268.527.910.65-0.615.306.915.430.13-1.486.838.397.520.70-0.876.357.136.960.61-0.177.048.437.740.70-0.707.048.357.700.65-0.656.307.965.87-0.43-2.095.966.968.092.131.136.307.267.220.91-0.045.876.876.911.040.045.786.266.746.136.398.657.397.702.741.911.17

Associate Professor226.617.607.701.080.106.647.657.490.84-0.165.957.056.770.82-0.276.867.737.680.82-0.055.647.096.450.82-0.646.327.277.000.68-0.277.097.867.680.59-0.186.957.827.770.82-0.056.457.327.641.180.325.957.056.500.55-0.556.007.007.591.590.596.146.956.860.73-0.095.005.686.141.140.455.455.866.365.275.868.277.457.912.952.361.95

Professor96.918.097.680.78-0.416.978.197.390.42-0.817.118.117.330.22-0.786.678.337.560.89-0.787.008.447.110.11-1.337.007.897.440.44-0.447.118.007.560.44-0.446.568.227.220.67-1.006.898.007.670.78-0.337.448.567.22-0.22-1.336.567.897.561.00-0.336.117.116.780.67-0.336.447.116.670.22-0.446.446.336.446.006.338.227.007.782.442.111.67

Other Faculty127.218.288.040.83-0.247.048.177.690.65-0.486.588.007.671.08-0.336.587.927.420.83-0.506.087.176.750.67-0.426.838.008.081.250.087.508.507.580.08-0.926.677.427.000.33-0.426.677.677.330.67-0.337.088.337.500.42-0.837.007.758.251.250.506.507.587.250.75-0.336.427.756.670.25-1.086.836.676.757.177.508.427.677.922.752.251.33

First year1436.577.777.571.00-0.216.567.817.480.92-0.326.137.477.090.96-0.386.317.687.260.94-0.426.417.617.471.06-0.156.297.467.170.88-0.286.888.067.690.82-0.376.617.787.330.72-0.446.407.697.320.92-0.376.127.157.010.89-0.145.947.227.081.15-0.146.767.997.390.63-0.606.587.827.520.94-0.306.407.037.466.417.067.977.737.742.312.921.33

Sophomore1636.447.927.481.05-0.436.467.947.390.93-0.556.017.636.940.93-0.696.397.907.380.99-0.516.277.637.230.96-0.406.207.727.261.05-0.466.607.997.540.94-0.456.407.877.210.80-0.666.547.917.420.88-0.496.437.927.290.87-0.635.937.547.191.26-0.356.718.057.380.66-0.686.618.147.550.95-0.596.296.947.156.827.097.747.507.462.492.761.32

Junior1296.437.867.601.16-0.266.527.947.521.00-0.436.207.607.110.91-0.496.447.917.511.07-0.406.377.637.350.98-0.286.267.857.381.12-0.476.808.107.660.86-0.446.417.897.551.14-0.356.488.007.591.11-0.416.357.637.120.76-0.525.857.387.121.27-0.276.788.037.390.61-0.646.638.047.230.60-0.816.086.727.016.386.797.957.617.582.472.581.38

Senior1156.507.897.551.05-0.346.658.017.440.79-0.576.467.977.160.71-0.806.457.907.350.91-0.546.387.617.130.75-0.486.347.677.080.74-0.596.878.127.620.75-0.506.638.087.470.84-0.606.507.857.340.84-0.516.247.366.850.61-0.515.907.297.151.25-0.156.848.047.160.33-0.886.648.067.380.74-0.686.186.827.086.596.938.057.607.682.502.681.24

Fifth year and above46.738.017.560.83-0.456.948.197.410.47-0.786.758.257.500.75-0.756.758.007.250.50-0.756.757.507.250.50-0.256.508.007.501.00-0.507.008.257.500.50-0.757.008.507.500.50-1.007.008.757.500.50-1.257.758.257.25-0.50-1.005.506.256.751.250.507.758.007.750.00-0.256.508.507.501.00-1.006.256.756.756.256.257.507.007.253.253.251.25

Masters116.547.817.260.72-0.556.777.897.260.49-0.636.647.277.090.45-0.186.737.647.180.45-0.453.454.454.000.55-0.456.456.916.550.09-0.367.098.097.640.55-0.456.007.096.180.18-0.916.558.097.180.64-0.916.007.366.180.18-1.184.916.365.090.18-1.277.558.278.270.730.006.368.276.730.36-1.555.456.736.365.736.827.367.557.552.452.361.73

Non-degree46.617.668.271.660.616.427.638.021.600.404.755.756.501.750.756.007.758.252.250.504.504.505.000.500.506.257.508.252.000.757.008.008.251.250.256.508.008.251.750.256.007.507.751.750.253.253.253.00-0.25-0.256.757.507.751.000.257.258.758.501.25-0.256.258.008.252.000.256.257.507.757.507.758.508.508.253.753.252.25

Staff (non-lib)347.017.847.900.890.066.867.757.760.910.015.607.036.941.34-0.097.067.747.740.690.005.005.805.910.910.115.696.577.031.340.466.236.946.860.63-0.097.207.917.710.51-0.207.007.777.740.74-0.034.174.694.910.740.236.377.407.711.340.315.776.466.540.770.096.067.007.171.110.176.516.607.066.497.268.438.038.293.463.111.57

Continuing ed276.627.837.460.84-0.376.767.907.360.60-0.535.746.856.190.44-0.676.377.597.671.300.076.307.196.630.33-0.565.967.226.780.81-0.447.048.007.410.37-0.596.818.117.260.44-0.856.707.857.300.59-0.564.895.564.890.00-0.676.377.597.260.89-0.337.117.897.330.22-0.566.637.817.220.59-0.595.936.816.936.566.857.597.307.482.812.671.6713.855.85

Continuing Education

Continuing Education (based on age + undergraduate)


DataIDDiscLocalNameUGrpNameRoleNameAvgMinAvgDesAvgPerAdqGapSupGapD5AvgMinD5AvgDesD5AvgPerD5AdqGapD5SupGapC038MinC038DesC038PerAdqGapSupGapC156MinC156DesC156PerAdqGapSupGapC046MinC046DesC046PerAdqGapSupGapC047MinC047DesC047PerAdqGapSupGapC061MinC061DesC061PerAdqGapSupGapC037MinC037DesC037PerAdqGapSupGapC039MinC039DesC039PerAdqGapSupGapC041MinC041DesC041PerAdqGapSupGapL054MinL054DesL054PerAdqGapSupGapL089MinL089DesL089PerAdqGapSupGapL335MinL335DesL335PerAdqGapSupGapOut084Out085Out086Out087Out153Sat075Sat157Sat066Use062Use098Use099Demo060Demo002

465Business StudiesUndergraduateFifth year and above5.1818186.63636356.3181821.1363636-0.318181856.8756.1251.125-0.755861-25661055500566105761-15972-25872-15661055500667116882067777777332135

294Continuing EducationUndergraduateFifth year and above7.36363658.5909097.8181820.45454547-0.772727257.6258.8757.8750.25-18980-17981-17981-17981-199900888007970-2897-1-255722997-2-28980-176775999331136

850Continuing EducationUndergraduateFirst year7.36363658.6363647.54545450.18181819-1.09090917.6258.8757.6250-1.25997-2-2899107970-2897-1-27970-27970-28980-1789217981-18980-17970-277877778221136

318EnglishUndergraduateFourth year6.9090917.36363656.5-0.4090909-0.86363647.6257.6256.375-1.25-1.25996-3-3999008980-167710873-5-4765-2-176701786-1-26871-1755-20692-4-756766667221136

569Social / Rehabilitation ServicesUndergraduateFourth year6.9090918.1818188.4545451.54545450.272727287.258.258.3751.1250.12566600668227981-1799207992089910899109990079920799207892199999999211136

1010Business StudiesUndergraduateNon-degree7.5294127.3529418.2352940.70588240.8823529588.58.6250.6250.1257892168931978-118991099900999007981-1998-1-1988-10999007770067889888434136

689EnglishUndergraduateNon-degree7.31258.43758.51.18750.06256.887.81-0.200000788100000078810677107981-178810-1-1-100677108980-17981-178867999442136

263Continuing EducationUndergraduateSecond year5550055500555005550055500555005550055500555005550055500555005550066666668121136

265Business StudiesUndergraduateThird year5.38095246.7142865.9047620.52380955-0.80952386.7142867.8571436.571429-0.14285715-1.28571435761-17870-1786-1-2786-1-2786-1-27970-277811-1-1-1004651-1786-1-25550066567877321136

690Business StudiesUndergraduateThird year8.88.8666678.8666670.06666667098.88.8-0.2000000988-109990000000999009990099900-1-1-10099900999009990087857978121136

355General StudiesUndergraduateThird year58.4285728.4285723.4285715058.3758.6253.6250.2558941589415883059940588305994059940588305983-15961-35972-258787988221136

396Continuing EducationUndergraduateFifth year and above7.1818188.4090917.8181820.6363636-0.590909067.258.3757.3750.125-17981-16871-178810788107870-17870-1897-1-2997-2-268820988-10786-1-245445545441146

270Continuing EducationUndergraduateFourth year997.818182-1.1818181-1.1818181997.375-1.625-1.625995-4-499900999009990099900995-4-4994-5-59990099900999009990054475956451146

413Continuing EducationUndergraduateFourth year6.95454558.1818188.3636361.40909090.181818197.1258.258.3751.250.125899107992089910678217881078810788107881068820888006882088898898321146

482Continuing EducationUndergraduateFourth year78.58.6111111.61111120.111111117.88.28.60.80.400000779228880000000999009990068820-1-1-10058941999009990059958998231146

930Social / Rehabilitation ServicesUndergraduateFourth year7.045454587.8181820.77272725-0.181818196.8758.1257.1250.25-1897-1-25672178810677107981-1796-1-378810896-2-3866-207981-17781147835887211145

600Continuing EducationUndergraduateNon-degree4.2857147.2857148.4761914.19047641.19047624.14285778.2857144.1428571.285714368931478415783147952589413785125752-1-1-10058830499504995058888888332146

283Social / Rehabilitation ServicesUndergraduateSecond year888.0454550.0454545470.04545454788800888008880088800888008880088800888008880088800655-108880055558777442146

848Business StudiesUndergraduateThird year58.0909098.1363643.13636370.04545454757.6257.6252.6250588305994057720577205772059940577205772057720577205883088888999225146

120Social / Rehabilitation ServicesUndergraduateThird year7.3181828.9545452.2727273-5.0454545-6.6818187.12592-5.125-7892-6-7792-5-7791-6-8792-5-7793-4-6792-5-7792-5-7792-5-7791-6-8892-6-7891-7-822222112221146

445Business StudiesUndergraduateFourth year5.77272758.6363647.45454551.6818181-1.18181815.6258.57.752.125-0.755872-1567216982-15983-16982-16982-16982-16982-15983-16982-16982-199999998222155

324Continuing EducationUndergraduateFourth year67.957.751.75-0.26.166666587.51.3333334-0.55883058830000005872-178810786-1-288800-1-1-1005872-1788107870-155757778431155

581Continuing EducationUndergraduateFourth year44.27272754.36363650.363636370.090909094.1254.1254.6250.50.5558333341155500555004440044400444003330055500444003341145444444342156

429PsychologyUndergraduateFourth year5.61904767.476190693.38095241.523809667.857143931.142857279920579427892169930789215794257942-1-1-10057942579425594459999999324156

66Mathematics / Computer ScienceUndergraduateNon-degree7.3181827.54545457.86363650.545454560.31818186.7577.3750.6250.375789217881055500667118880077811888006660077811888007792277787998431156

296Continuing EducationUndergraduateThird year8.1598.450.3-0.558980-100000799207970-2997-2-2999008980-18980-18980-1998-1-1999008991078787999443156

443Continuing EducationUndergraduateThird year7.4090917.86363657.5909090.18181819-0.272727287.8758.12580.125-0.1258980-18880077700888008880088800888008991099900888008880058888778321156

276.627.837.460.84-0.376.767.907.360.60-0.535.746.856.190.44-0.676.377.597.671.300.076.307.196.630.33-0.565.967.226.780.81-0.447.048.007.410.37-0.596.818.117.260.44-0.856.707.857.300.59-0.564.895.564.890.00-0.676.377.597.260.89-0.337.117.897.330.22-0.566.637.817.220.59-0.595.936.816.936.566.857.597.307.482.812.671.6713.855.85

CE Gaps

0.8370190962-0.369299695

0.6040123426-0.5335978815

0.4444444444-0.6666666667

1.29629629630.0740740741

0.3333333333-0.5555555556

0.8148148148-0.4444444444

0.3703703704-0.5925925926

0.4444444444-0.8518518519

0.5925925926-0.5555555556

0-0.6666666667

0.8888888889-0.3333333333

0.2222222222-0.5555555556

0.5925925926-0.5925925926

AdqGap

SupGap

Continuing Education Gaps

Continuing EducationGaps

Continuing Education (based on age + undergraduate)


DataIDDiscLocalNameUGrpNameRoleNameAvgMinAvgDesAvgPerAdqGapSupGapD5AvgMinD5AvgDesD5AvgPerD5AdqGapD5SupGapC038MinC038DesC038PerAdqGapSupGapC156MinC156DesC156PerAdqGapSupGapC046MinC046DesC046PerAdqGapSupGapC047MinC047DesC047PerAdqGapSupGapC061MinC061DesC061PerAdqGapSupGapC037MinC037DesC037PerAdqGapSupGapC039MinC039DesC039PerAdqGapSupGapC041MinC041DesC041PerAdqGapSupGapL054MinL054DesL054PerAdqGapSupGapL089MinL089DesL089PerAdqGapSupGapL335MinL335DesL335PerAdqGapSupGapOut084Out085Out086Out087Out153Sat075Sat157Sat066Use062Use098Use099Demo060Demo002

465Business StudiesUndergraduateFifth year and above5.1818186.63636356.3181821.1363636-0.318181856.8756.1251.125-0.755861-25661055500566105761-15972-25872-15661055500667116882067777777332135

294Continuing EducationUndergraduateFifth year and above7.36363658.5909097.8181820.45454547-0.772727257.6258.8757.8750.25-18980-17981-17981-17981-199900888007970-2897-1-255722997-2-28980-176775999331136

850Continuing EducationUndergraduateFirst year7.36363658.6363647.54545450.18181819-1.09090917.6258.8757.6250-1.25997-2-2899107970-2897-1-27970-27970-28980-1789217981-18980-17970-277877778221136

318EnglishUndergraduateFourth year6.9090917.36363656.5-0.4090909-0.86363647.6257.6256.375-1.25-1.25996-3-3999008980-167710873-5-4765-2-176701786-1-26871-1755-20692-4-756766667221136

569Social / Rehabilitation ServicesUndergraduateFourth year6.9090918.1818188.4545451.54545450.272727287.258.258.3751.1250.12566600668227981-1799207992089910899109990079920799207892199999999211136

1010Business StudiesUndergraduateNon-degree7.5294127.3529418.2352940.70588240.8823529588.58.6250.6250.1257892168931978-118991099900999007981-1998-1-1988-10999007770067889888434136

689EnglishUndergraduateNon-degree7.31258.43758.51.18750.06256.887.81-0.200000788100000078810677107981-178810-1-1-100677108980-17981-178867999442136


265Business StudiesUndergraduateThird year5.38095246.7142865.9047620.52380955-0.80952386.7142867.8571436.571429-0.14285715-1.28571435761-17870-1786-1-2786-1-2786-1-27970-277811-1-1-1004651-1786-1-25550066567877321136

690Business StudiesUndergraduateThird year8.88.8666678.8666670.06666667098.88.8-0.2000000988-109990000000999009990099900-1-1-10099900999009990087857978121136

355General StudiesUndergraduateThird year58.4285728.4285723.4285715058.3758.6253.6250.2558941589415883059940588305994059940588305983-15961-35972-258787988221136

396Continuing EducationUndergraduateFifth year and above7.1818188.4090917.8181820.6363636-0.590909067.258.3757.3750.125-17981-16871-178810788107870-17870-1897-1-2997-2-268820988-10786-1-245445545441146

270Continuing EducationUndergraduateFourth year997.818182-1.1818181-1.1818181997.375-1.625-1.625995-4-499900999009990099900995-4-4994-5-59990099900999009990054475956451146


482Continuing EducationUndergraduateFourth year78.58.6111111.61111120.111111117.88.28.60.80.400000779228880000000999009990068820-1-1-10058941999009990059958998231146

930Social / Rehabilitation ServicesUndergraduateFourth year7.045454587.8181820.77272725-0.181818196.8758.1257.1250.25-1897-1-25672178810677107981-1796-1-378810896-2-3866-207981-17781147835887211145

600Continuing EducationUndergraduateNon-degree4.2857147.2857148.4761914.19047641.19047624.14285778.2857144.1428571.285714368931478415783147952589413785125752-1-1-10058830499504995058888888332146

283Social / Rehabilitation ServicesUndergraduateSecond year888.0454550.0454545470.04545454788800888008880088800888008880088800888008880088800655-108880055558777442146

848Business StudiesUndergraduateThird year58.0909098.1363643.13636370.04545454757.6257.6252.6250588305994057720577205772059940577205772057720577205883088888999225146

120Social / Rehabilitation ServicesUndergraduateThird year7.3181828.9545452.2727273-5.0454545-6.6818187.12592-5.125-7892-6-7792-5-7791-6-8792-5-7793-4-6792-5-7792-5-7792-5-7791-6-8892-6-7891-7-822222112221146

445Business StudiesUndergraduateFourth year5.77272758.6363647.45454551.6818181-1.18181815.6258.57.752.125-0.755872-1567216982-15983-16982-16982-16982-16982-15983-16982-16982-199999998222155

324Continuing EducationUndergraduateFourth year67.957.751.75-0.26.166666587.51.3333334-0.55883058830000005872-178810786-1-288800-1-1-1005872-1788107870-155757778431155

581Continuing EducationUndergraduateFourth year44.27272754.36363650.363636370.090909094.1254.1254.6250.50.5558333341155500555004440044400444003330055500444003341145444444342156



296Continuing EducationUndergraduateThird year8.1598.450.3-0.558980-100000799207970-2997-2-2999008980-18980-18980-1998-1-1999008991078787999443156

443Continuing EducationUndergraduateThird year7.4090917.86363657.5909090.18181819-0.272727287.8758.12580.125-0.1258980-18880077700888008880088800888008991099900888008880058888778321156

276.627.837.460.84-0.376.767.907.360.60-0.535.746.856.190.44-0.676.377.597.671.300.076.307.196.630.33-0.565.967.226.780.81-0.447.048.007.410.37-0.596.818.117.260.44-0.856.707.857.300.59-0.564.895.564.890.00-0.676.377.597.260.89-0.337.117.897.330.22-0.566.637.817.220.59-0.595.936.816.936.566.857.597.307.482.812.671.6713.855.85

QuestionAdqGapSupGap

Overall Average0.84-0.37

Information Control Overall0.60-0.53

Making electronic resources available from my home or office0.44-0.67

Library Web site enabling me to locate information on my own1.300.07

Printed library materials I need for my work0.33-0.56

Electronic information resources I need0.81-0.44

Modern equipment that lets me easily access needed information0.37-0.59

Easy-to-use access tools that allow me to find things on my own0.44-0.85

Making information easily accessible for independent use0.59-0.56

Print and/or electronic journal collections I require for my work0.00-0.67

Making me aware of library services0.89-0.33

Ready access to computers / internet / software0.22-0.56

Adequate hours of service0.59-0.59

Sheet2

Sheet3

Age Groups--Pie

All InfoControl

DataIDDiscLocalNameUGrpNameRoleNameAvgMinAvgDesAvgPerAdqGapSupGapD5AvgMinD5AvgDesD5AvgPerD5AdqGapD5SupGapC038MinC038DesC038PerC156MinC156DesC156PerC046MinC046DesC046PerC047MinC047DesC047PerC061MinC061DesC061PerC037MinC037DesC037PerC039MinC039DesC039PerC041MinC041DesC041PerL054MinL054DesL054PerL089MinL089DesL089PerL335MinL335DesL335PerOut084Out085Out086Out087Out153Sat075Sat157Sat066Use062Use098Use099Demo060Demo002

29EducationUndergraduateSecond year6.8181828.2272737.6818180.8636364-0.545454566.8758.1257.50.625-0.62568778777778879879778878867778868768867778331126

30Business StudiesUndergraduateSecond year6982-16982-169869869869869869869869869869869877777888231126

31Foreign LanguagesUndergraduateThird year7.6818188.2272737.1363635-0.54545456-1.09090917.8758.3757.375-0.5-189888989688889777889788679789689545777677434126

32Natural SciencesUndergraduateFirst year8.86363698.636364-0.22727273-0.36363637998.75-0.25-0.2599899999999999999999999879899999899999999125126

33EnglishUndergraduateSecond year5.45454557.86363657.13636351.6818181-0.727272755.1257.571.875-0.535768846556669959758779758958658857755677422126

34PsychologyUndergraduateFourth year6.04545458.2727277.36363651.3181819-0.9090909468.3757.51.5-0.87569867768768869868869769769769769877766777221126

38EnglishStaffOther staff positions887.952381-0.04761905-0.04761905887.857143-0.14285715-0.14285715888889888889887887887-1-1-188988788888868989441156

39OtherStaffOther staff positions5.56.72727256.95454551.45454550.227272735.8756.756.50.625-0.2567757546766777677657777755677756844767878441136

40UndecidedUndergraduateFirst year587.6818182.6818182-0.3181818587.3752.375-0.62558758758858858758858858658758858677788887451126

41Continuing EducationStaffOther staff positions5.25.656.81.61.156.166666577.166666510.16666667597787-1-1-1557778777667-1-1-155766757868888988442146

42OtherStaffOther staff positions6.277.1333330.933333340.133333345.66.46.81.20.4579566-1-1-1455-1-1-1777777-1-1-1566-1-1-166743345756431136

44Business StudiesGraduateMasters3.952381962.047619-34.7595.8751.125-3.12579869639659649549549659539459559632224886541136

47EconomicsUndergraduateFourth year6.36363657.72727257.77272751.40909090.04545454778.62581-0.62579879878889879979779867867867969978877888121126

48OtherStaffOther staff positions8.7619058.9523817.904762-0.85714287-1.04761918.71428697.571429-1.1428572-1.4285715897998-1-1-189899899799899778799899758888988455135

49PsychologyUndergraduateFourth year7.63636358.7272737.72727250.09090909-18.12597.75-0.375-1.2579789879799999879799999779799899477755976211126

51Business StudiesGraduateMasters7.52631578.5263168.526316108.2857148.8571428.7142860.42857143-0.14285715799999-1-1-199989899999978878999869758868999322146

52EnglishUndergraduateThird year5.5909098.0454558.3181822.72727270.2727272868.2582-0.2569759957958789978867869736779979939997998221126

53EnglishUndergraduateSecond year7.58.3181828.2727270.77272725-0.04545454788.6257.875-0.125-0.7569999999889978999688788657988989957786888222126

54OtherStaffOther staff positions998.904762-0.0952381-0.0952381998.75-0.25-0.2599999999999799999999999999999799999959999322156

56Natural SciencesUndergraduateFirst year5.9523818.2380957.5714291.6190476-0.66666676.2857148.2857146.8571430.5714286-1.4285715575799798688888695585-1-1-159689855967854877351126

57PhilosophyFacultyAssistant Professor6.13636357.95454557.51.3636364-0.45454547687.51.5-0.568868858668878868868768768868768877887878221145

59EducationUndergraduateFirst year7.22727257.95454557.181818-0.045454547-0.772727257.37587.3750-0.62588788878878778888688868768988699968866767322126

60PsychologyUndergraduateSecond year6.54545458.57.54545451-0.954545446.3758.6257.51.125-1.12568668869858869879779789856768878876678888322126

61Business StudiesFacultyAssistant Professor6.45454557.86363657.4090910.95454544-0.454545477.1258.8756-1.125-2.87579779678689679679679679555878779755566956332146

63OtherStaffOther staff positions6.22727256.63636357.1818180.954545440.545454564.755.6257.1252.3751.535877877711777799725624757877755577777777533156


67PsychologyUndergraduateFirst year6.77.48.21.50.86.4285717.1428578.1428581.71428571668-1-1-1889578678778778688-1-1-179977978856988241126

68EnglishUndergraduateFourth year7.4090918.1818188.2272730.81818180.0454545477.6258.3758.1250.5-0.2599789878978878878878899967899888889799998322126

69OtherStaffOther staff positions4.9090918.95454583.090909-0.954545444.58.87583.5-0.87538939969849969749759859759759749767676778331156

70UndecidedUndergraduateFirst year5.9523818.1428586.80952360.85714287-1.33333345.42857186.5714291.1428572-1.4285715697693-1-1-158768748757867767659779867787786221125

72Business StudiesUndergraduateFirst year6.3181827.63636358.31818220.68181826.2588.3752.1250.37547759899999958868967967857768879866998898221125

75Natural SciencesUndergraduateSecond year5.9090916.86363657.3181821.40909090.454545475.577.3751.8750.37577958867856768857656657777858678967767887231125

77Business StudiesStaffOther staff positions7.9090917.9090917.909091007.6257.6257.6250099955599966699977788888866688888888988999552156

78Business StudiesUndergraduateThird year5.38095247.9047626.0952380.71428573-1.80952385.14285786.2857141.1428572-1.7142857273999-1-1-199968447738638645579279733445756331126

80Business StudiesUndergraduateThird year7.54545457.8181827.318182-0.22727273-0.577.87570-0.87589989879777788757588856577757578454656777231126

81PhilosophyFacultyAssociate Professor4.4090916.63636357.45454553.04545450.81818184.255.8756.8752.625133656647744756857746748736746835733325988335155

82TheologyUndergraduateFirst year6.45454558.4090917.6818181.2272727-0.727272756.1258.3757.751.625-0.62568869879868968879758768779858769766655676331126

83EnglishUndergraduateThird year7.86363657.86363657.95454550.090909090.090909097.57.3757.8750.3750.566899999977976566677899977699499777837777221126

85Business StudiesUndergraduateFourth year5.54545457.36363657.27272751.7272727-0.090909095.6257.757.1251.5-0.62557657757768769868768768857768868877776878331126

87Business StudiesUndergraduateFourth year7.95454558.7272737.818182-0.13636364-0.909090947.758.8757.750-1.12559779799879889889899898857789878877776778252126

89Sociology / AnthropologyUndergraduateThird year6.5909098.57.27272750.6818182-1.22727277.1258.8757.6250.5-1.2579879879879989789768779789789789655646876221125

92EconomicsUndergraduateThird year578315783157857857857857857857857857857857888888888131125

95HistoryUndergraduateFirst year6.52380946.80952368.3809531.85714281.57142857.4285717.5714298.7142861.28571431.1428572679889668778999889889-1-1-144599977879958988121125

96Natural SciencesUndergraduateFirst year7.9090917.9090918.2727270.363636370.363636378.3758.3758.50.1250.12588899977799988888999999988899988889989999231126

100Mathematics / Computer ScienceUndergraduateSecond year6.596.9090910.4090909-2.0909096.37596.50.125-2.579469469669759759889889869889699117716857251125

103Mathematics / Computer ScienceUndergraduateFourth year5.77272758.1363648.0909092.3181818-0.0454545476.258.58.1251.875-0.37568879968768879869979958747778857857888998342126

104UndecidedUndergraduateFirst year999009990099999999999999999999999999999999677998999321126

105Business StudiesUndergraduateFourth year6.3181827.3181826.95454550.6363636-0.363636376.1257.12570.875-0.12567767767767778767767767767778678866776777331125

106UndecidedUndergraduateFirst year7.04545457.95454557.95454550.90909094077.757.750.75069877778877788877878878877978888988888888231126

107UndecidedStaffOther staff positions7.1176478.0588247.0588236-0.05882353-16.686.80.2-1.2586886-1-1-1-1-1-1787688787-1-1-168878768877586887443156

108HistoryUndergraduateSecond year7.36363658.8181827.8181820.45454547-17.62597.8750.25-1.12579889879759889889799899979899989967997888431125

109UndecidedUndergraduateFirst year6.45454558.8636367.72727251.2727273-1.13636366.37597.751.375-1.2599959879969959569859789779879879755736968251126

110Natural SciencesUndergraduateSecond year8.7272738.5909098.590909-0.1363636408.8758.6258.625-0.25099998899988998899899999988999868897888888111126

112Natural SciencesUndergraduateFourth year8.5909098.8636367.2727275-1.3181819-1.59090918.8758.8756.25-2.625-2.62599599599799799988599799567899999766646777231126

113EducationUndergraduateSecond year5.9047627.61904767.76190471.85714280.1428571567.8571437.7142861.7142857-0.14285715-1-1-178857678857879879847867878968867877777331125

114Business StudiesUndergraduateThird year6.13636357.5909097.0909090.95454544-0.56.2587.1250.875-0.87579868768777879858668667747579679947677887242125

120Social / Rehabilitation ServicesUndergraduateThird year7.3181828.9545452.2727273-5.0454545-6.6818187.12592-5.125-789279279179279379279279279189289122222112221146

121Business StudiesUndergraduateThird year7.27272758.2272738.4545451.18181810.22727273788.1251.1250.12567878978878878878878889878878989976677888221125

122PhilosophyUndergraduateSecond year6.5909097.36363657.77272751.18181810.40909096.757.37581.250.62588888877667778867967967978877888988999998323125

123EnglishUndergraduateSecond year8.1818188.5454558-0.18181819-0.545454568.58.8757.875-0.625-199779889899899899888899888899888858977878221126

124HistoryFacultyProfessor77.95454557.63636350.6363636-0.31818187.58.257.750.25-0.589889878788788878878878848788788888888888111155

125Natural SciencesFacultyAssociate Professor7.27272758.3636367.50.22727273-0.86363647.1258.1256.875-0.25-1.2578789867578778789889867568857778867755878331155

128EnglishUndergraduateThird year6.6818188.8636366.181818-0.5-2.68181826.6258.8756-0.625-2.87599768849769489789659679359689789946644767332126

131Natural SciencesUndergraduateThird year5.57.0909097.8181822.31818180.727272755.577.1251.6250.12589534825879778857767867657925857878778878321126

132Social / Rehabilitation ServicesUndergraduateThird year5.5909098.2727275.6818180.09090909-2.5909095.58.754.75-0.75-449469337559669379769479637568469775634757231125

133OtherStaffOther staff positions6.31578977.21052657.15789460.84210527-0.052631586.7142867.1428577.5714290.857142870.42857143777557888779788687777-1-1-178877788877777889431155

137Mathematics / Computer ScienceUndergraduateFirst year6.63636357.77272757.3181820.6818182-0.454545476.257.8757.251-0.62578678868768768868757778858668767776867687221125

140Business StudiesUndergraduateSecond year5.045454597.36363652.3181818-1.63636365.12596.751.625-2.2569759659759659759759759759659759877767888221125

141Business StudiesUndergraduateSecond year7.36363657.57.6818180.31818180.181818197.8757.758.3750.50.62588887888866899988988888979877868866686689333125

142Natural SciencesFacultyAssistant Professor5.77.56.951.25-0.556.1257.756.8750.75-0.87588768746678768768768768735558756666656877423145

145Natural SciencesUndergraduateFirst year888008880088888888888888888888888888888899977757987551126

146PsychologyUndergraduateSecond year6.57.86363657.86363651.363636406.3757.757.751.375078957767768778878878868868778888878888888321125

147Business StudiesUndergraduateFirst year6.4285717.23809537.52380941.09523810.28571436.2857147.14285770.71428573-0.14285715999677676677677666577-1-1-168878867859855898331125

148PsychologyStaffOther staff positions6.63636357.86363657.6818181.0454545-0.181818195.6256.8756.8751.25036688889835656656667778868855567677756888353155

150Business StudiesUndergraduateThird year3.63636375.95454558.1363644.52.18181823.62568.1254.52.12536736836946846857936845837745846879888888224126

152OtherStaffOther staff positions6.5909097.95454558.9090912.31818180.954545446.3757.58.752.3751.2567867967968878978978967967867978999989999332146

153Natural SciencesUndergraduateFirst year7.5909098.9090918.7272731.1363636-0.181818197.58.8758.3750.875-0.579968789979889989789989979889989889998999121125

154OtherStaffOther staff positions8.333333990.666666707.285714991.71428570999999199599999999999-1-1-1999-1-1-1-1-1-197969999441166

156Foreign LanguagesFacultyAdjunct Faculty8.1818188.1818188.2272730.0454545470.0454545477.257.258.51.251.2555655867966999999999998996999999277777777221156

158Business StudiesFacultyAssistant Professor5.55555537.44444477.51.94444440.0555555566.2857147.4285716.8571430.5714286-0.5714286888889585688-1-1-1788566564566-1-1-156746647977321155

159EnglishUndergraduateThird year7.13636358.2272737.36363650.22727273-0.86363647.258.257.3750.125-0.87568788868778879688788889868589778674525978431126

160EnglishUndergraduateFirst year7.72727258.7272737.72727250-18.12597.75-0.375-1.2599759799999999969699799859799999967889888231126

161Natural SciencesFacultyProfessor797.5714290.5714286-1.4285715797.750.75-1.2579879879779879879879879779989879986766888211155

162Natural SciencesUndergraduateSecond year5.9090918.0909097.5909091.6818181-0.55.6257.8757.6252-0.2558758858856758858789878856658778868778888322126

164PsychologyUndergraduateSecond year8.09090997.6363635-0.45454547-1.36363648.12597.375-0.75-1.62589889889889789699889889689989689976778987221126

165Business StudiesUndergraduateFirst year6.1818186.8181828.2727272.0909091.45454555.8756.6258.3752.51.7556857988967878987856934757978977999987999341125

166EducationUndergraduateSecond year7.658.58.150.5-0.357.4285718.4285728.2857140.85714287-0.14285715577899999-1-1-179899978878899999978788868978311126

168EnglishUndergraduateSecond year6.3181825.6818185.9545455-0.363636370.272727286.55.6255.875-0.6250.2566564565575666777686766644779999976777776321126

170Business StudiesUndergraduateThird year8.0454558.9090918.7727270.72727275-0.136363648.5990.5079979999999999999999999969799999978867999341125

172EnglishUndergraduateThird year6.40909188.4545452.04545450.454545476.62588.251.6250.2578958878889977969878867768868978877796898321126


174EnglishUndergraduateThird year6.8181828.40909181.1818181-0.40909096.57.8757.3750.875-0.547788859778879989988855378889988888866888221126



177Continuing EducationStaffOther staff positions7.04545458.0454558.8181821.77272730.772727257892178978978978978978978978978978978988989999421156

178Natural SciencesUndergraduateThird year5.4090916.36363656.51.09090910.1363636456.256.3751.3750.12556545578857745646756667756668858856667876122126

179EducationFacultyAssociate Professor7.0952388.3809537.52380940.42857143-0.857142877.37597.125-0.25-1.87599579779879779779779889879856677767767888432156

182PsychologyFacultyProfessor6.22727257.3181828.7272732.51.409090967.58.6252.6251.12557979969957966877867868956967977799755999211155


184Business StudiesUndergraduateFirst year6.6818188.0909098.4090911.72727270.31818186.758.1258.251.50.12569868899968799957899946856959869959959998251125

185Foreign LanguagesUndergraduateFirst year55.4285717.47619062.47619062.0476194.8755.3756.87521.556957845755655855444666755677655856767889443126

186Sociology / AnthropologyUndergraduateSecond year6.5909098.9545458.1818181.5909091-0.772727256.5981.5-179869779859879969879879869789969856666978321125

189HistoryUndergraduateSecond year5.54545457.36363657.5909092.04545450.227272735.1257.1256.6251.5-0.556356466657858958657859958657457977757998231125

190Social / Rehabilitation ServicesUndergraduateSecond year3.23809537.47619068.2857145.0476190.80952383.3757.257.8754.50.62558979936728835626937829737925629978968999322126


193EnglishUndergraduateFourth year6.0909098.56.5909090.5-1.90909096.258.6256.250-2.37579579658679779668669758748669779757765887231126

194Mathematics / Computer ScienceUndergraduateSecond year4.54545455.27272755.1818180.6363636-0.090909094.55.255.250.75055555555555545645646546555545646555555555211125

195UndecidedUndergraduateSecond year4.04545455.954545550.95454544-0.954545444651-146546546546546546546546546546555555555555322125

196Business StudiesUndergraduateThird year5.55.22727254.681818-0.8181818-0.5454545655.54.25-0.75-1.2555555566514557564567266254563566555554655141125

197UndecidedUndergraduateFirst year7.95454558.09090980.045454547-0.090909097.258.1257.8750.625-0.2599948638788887989997799896699936899747997331126

198Business StudiesUndergraduateFourth year6.9090918.57.9090911-0.5909090678.6257.8750.875-0.7568779869879889878879888847579589966848888331126

201Business StudiesFacultyAssociate Professor6.8571437.80952367.38095240.52380955-0.428571437.1258.257.250.125-199958779878778878888878355756678857857857321155

202Political ScienceUndergraduateFirst year667.6818181.68181811.68181815.756.6257.6251.875168855868764855857868778777855864956677878441126

203EducationUndergraduateSecond year6.858.258.41.550.156.5714298.1428587.8571431.2857143-0.2857143-1-1-189878868778968968768757689988958846988232125

204EnglishUndergraduateThird year4.45454558.13636461.5454545-2.136363758.255.8750.875-2.37569449757557659657759659657658869488888887121126

205Business StudiesUndergraduateThird year5.54545456.72727256.22727250.6818182-0.55.1256.255.8750.75-0.37557655566646678378935645656777747447554766321126

208Natural SciencesUndergraduateFirst year5.40909196.95454551.5454545-2.04545456.2596.50.25-2.579569769769759779669679759659679856886867332126


212Business StudiesUndergraduateFourth year7.5909097.57.409091-0.18181819-0.090909097.257.57-0.25-0.577655588867678888899888778878888998888788231125

213Business StudiesUndergraduateSecond year5.63636357.8181828.1363642.50.318181867.8758.252.250.37557857879967858868868889947759979956857989341126

214EnglishFacultyAssistant Professor7.9090918.7727277.818182-0.09090909-0.954545448.258.8757.75-0.5-1.12599899979689899999988879577799789766667998311145

215OtherUndergraduateFirst year7.54545458.7272737.95454550.4090909-0.772727257.58.8757.125-0.375-1.7579489778889879779779799999979789759969999232126


217Business StudiesUndergraduateSecond year6.72727258.2727277.72727251-0.545454566.3758.12581.625-0.12579868889958778868967868757768978968758887222125

219EnglishUndergraduateThird year6.0909096.8181826.22727250.13636364-0.590909066.8758.256.5-0.375-1.7579678788778789658568778767779678744753866221126

220UndecidedUndergraduateFirst year3.9090913.77272733.5-0.4090909-0.272727283.7543.625-0.125-0.37533344444434344444345444433354444433543435441126

222Business StudiesFacultyAssistant Professor6.27777777.66666656.66666650.3888889-16.1428577.7142866.5714290.42857143-1.1428572565887-1-1-177768779758758677757658755655887231145


225Political ScienceUndergraduateThird year6.68421038.0526316.4736843-0.21052632-1.57894747.258.3757-0.25-1.37568778778689889778789778767678678743545778333126

226Natural SciencesUndergraduateSecond year5.36363657.4090917.27272751.9090909-0.136363645.1255.755.8750.750.12536967933558664469555474577757799969966867431126

228PsychologyUndergraduateFirst year4.5909096.45454555.77272751.1818181-0.68181825.57.3756.250.75-1.12568868866667779658579514537599968934753998151125

229PsychologyFacultyAssistant Professor5.22727257.27272758.53.27272731.22727275.6258.1258.252.6250.12568869935869869868968969756946946977856999321146

230Business StudiesUndergraduateFourth year5.6818185.8181827.04545451.36363641.227272765.3757.1251.1251.7564655755564866868876775855876999988886899331126

231OtherStaffResearch Staff7.81818288.1363640.31818180.136363647.7588.1250.3750.12568888988888888888888888888988988877777888331136

232EducationUndergraduateFirst year197.04545456.0454545-1.9545455195.8754.875-3.12519619319819619719719419619619719767857877241126

234Business StudiesUndergraduateSecond year7.13636358.57.45454550.3181818-1.04545457.758.757.8750.125-0.87579899957779889899899889779799688867957777221126

235EnglishUndergraduateThird year6.09090998.5909092.5-0.40909096.2598.52.25-0.569969969979879869859879959979679868878989221126

236UndecidedUndergraduateSecond year3.57.4090914.1818180.6818182-3.22727274.1258.3755.6251.5-2.7548469536449459749749838613159857855768456232125

238Mathematics / Computer ScienceUndergraduateSecond year3752-23752-237537537537537537537537537537537556877867341125

239TheologyFacultyAssistant Professor45.8181825.5909091.5909091-0.227272734.62585.1250.5-2.87539758449358655838458579422855843233453735441145

240EnglishUndergraduateSecond year6.1818188.4090917.5909091.4090909-0.818181868.62582-0.62549959826879889889779879869789889537777887321126

241TheologyFacultyAssistant Professor6.17.256.70.6-0.5567.256.1250.125-1.12579978669535666666666679511788835644445947311156

243UndecidedUndergraduateSecond year8.863636990.1363636408.75990.25099999999989999999999989999989979999989999431126

246Business StudiesUndergraduateSecond year7.18181898.0454550.8636364-0.95454544797.8750.875-1.12579869779879989879889869779889869865766877442126

247UndecidedUndergraduateFirst year7.27272757.57.27272750-0.2272727377.3756.75-0.25-0.62599577766678777867878777655788967876747878331126

248Social / Rehabilitation ServicesUndergraduateThird year6.95454557.77272757.6818180.72727275-0.0909090977.757.6250.625-0.12588868777788867778778878957667768956777888432126

250UndecidedUndergraduateSecond year6.6818187.86363656.5454545-0.13636364-1.31818197.1258.256.5-0.625-1.7568468669777578799888789878787777656678887241125

251Natural SciencesUndergraduateThird year7.3181828.8636368.1363640.8181818-0.727272757.58.8758.51-0.37579958879879999989989899888889899989878988221125

253PsychologyGraduateMasters5.5909096.57.51.909090915.3756.57.752.3751.2555745756867958867867767877867856767777777432136

254UndecidedUndergraduateFirst year5.5909097.54545457.72727252.13636370.181818195.57.57.52055736878769779957958768645679959968868989241126

255PsychologyUndergraduateFirst year8.5789478.7894748.7368420.15789473-0.052631588.2857148.7142868.5714280.2857143-0.14285715999999788888798999999-1-1-179888899977958988321126

256EnglishUndergraduateThird year56.3181827.27272752.27272730.9545454456.257.3752.3751.12556756757656856856857856756856889166666886221126

257Natural SciencesUndergraduateFourth year6.36363658.6363648.8181822.45454550.181818196.87598.6251.75-0.37579979969879879979979979879979959989999999323126

258Political ScienceUndergraduateFourth year8.4210538.6842117.894737-0.5263158-0.78947378.8571428.7142868.571428-0.2857143-0.14285715999989999999999888997-1-1-199799799743745878231126

260PsychologyUndergraduateSecond year67.8181827.86363651.86363640.0454545475.8758.12582.125-0.12559879958857869859877877748859878876688978221126

261Foreign LanguagesUndergraduateSecond year5.5909097.72727257.13636351.5454545-0.5909090668.56.8750.875-1.62579858758367879759769779856759679646566656241126

262EconomicsUndergraduateThird year5.72727258.1818186.27272750.54545456-1.90909095.6257.8756.6251-1.2578755559758779668758758747679699332475554332125


265Business StudiesUndergraduateThird year5.38095246.7142865.9047620.52380955-0.80952386.7142867.8571436.571429-0.14285715-1.2857143576787786786786797778-1-1-146578655566567877321136

266PsychologyGraduateMasters88.57.909091-0.09090909-0.5909090688.57.875-0.125-0.62599989968599988888888889789688979547788888211126

268TheologyFacultyOther Academic Status8.3636368.4545458.4545450.0909090908.1258.258.1250-0.12599978788888888888899988899988999988899999231-1-1

270Continuing EducationUndergraduateFourth year997.818182-1.1818181-1.1818181997.375-1.625-1.62599599999999999999599499999999999954475956451146

271Foreign LanguagesUndergraduateSecond year7.6818188.3181828.3636360.68181820.0454545477.3758.3758.3751048699978889978889988988989989989978888889221126

272Business StudiesUndergraduateSecond year7.5909098.1818188.2727270.68181820.090909097.258.258.251079768888858879987888999958868888888878888231126

273EconomicsStaffOther staff positions5.8571437.61904767.9047622.0476190.285714368820688798578698-1-1-1699678677358-1-1-157756636888321156

274PsychologyUndergraduateSecond year6.04545457.22727257.77272751.72727270.545454566.3757.3756.8750.5-0.556557966778778678878778655789778955667888112126

275UndecidedUndergraduateFirst year8.3181828.4545458.3181820-0.136363648.58.58.25-0.25-0.2588899988888899999988899779989978978997999221126

276Natural SciencesUndergraduateFourth year4.36363656.6818186.52.1363637-0.18181819696.50.5-2.559779869779669669669659611869669723556866431126

277PsychologyUndergraduateSecond year6.58.0454557.54545451.0454545-0.56.6257.6257.50.875-0.12567768877767778878878878757778868877778997231126

279Sociology / AnthropologyFacultyAssistant Professor5.227272587.5909092.3636363-0.40909095.758.57.1251.375-1.37579879868458768769858849758868835678878998211155

283Social / Rehabilitation ServicesUndergraduateSecond year888.0454550.0454545470.0454545478880088888888888888888888888888865588855558777442146

284Sociology / AnthropologyUndergraduateFirst year7.27272757.1818187.3181820.0454545470.136363647.257.257.3750.1250.12589988878856678786877886576477887457886978221125

285Political ScienceUndergraduateFirst year98.954545900.04545454798.875900.12599999999999999998999999998999999979959999121126

286EnglishUndergraduateSecond year3.95454556.454545573.04545450.545454564.256.56.3752.125-0.12568767647769745837725534447555936858698887331126

288EnglishUndergraduateThird year7.1818187.3181827.3181820.1363636407.57.57.50088888877777788877777788866678768779968888221125

289PsychologyUndergraduateSecond year7.81818287.95454550.13636364-0.04545454777.57.50.5057777699978867756687899955596677877987898331126

290Business StudiesUndergraduateSecond year7.19047647.66666658.2857141.09523810.619047647.4285717.4285718.5714281.14285721.1428572999779778779889778778-1-1-177899988978888888241126

291UndecidedUndergraduateFirst year6.72727258.1818188.3636361.63636360.181818196.3757.8757.8751.5056778868878879889979846746889988877877988231126

292PhilosophyFacultyAssociate Professor6.95454557.227272592.04545451.772727377.25921.7579977977977977977977977977977977788885999331165

294Continuing EducationUndergraduateFifth year and above7.36363658.5909097.8181820.45454547-0.772727257.6258.8757.8750.25-189879879879899988879789755799789876775999331136

296Continuing EducationUndergraduateThird year8.1598.450.3-0.558980-1-1-1-179979799799989889889899899989978787999443156

297Foreign LanguagesFacultyAssociate Professor6.8181827.4090916.8181820-0.5909090667.1255.875-0.125-1.2535636667678599467677778767899444733333545341156

298EconomicsUndergraduateSecond year6.45454557.4090917.36363650.90909094-0.0454545476.257.1257.2510.12565688868977877768856658657757678886877978241125

300PsychologyUndergraduateSecond year7.545454588.1818180.63636360.181818197.257.758.2510.567888897888777868979978989788878889888888221126


303Social / Rehabilitation ServicesUndergraduateThird year5.4090916.95454558.3181822.9090911.36363645.3756.8758.252.8751.37557877859967856856856857978957956867788999442126


305PsychologyUndergraduateThird year5.95454558.5454558.4545452.5-0.0909090968.58.252.25-0.2569768889958869958858879947769957988787999332126

306EducationFacultyAssistant Professor999009990099999999999999999999999999999999999999999421156

307Business StudiesUndergraduateSecond year6.04545458.3636366.1818180.13636364-2.181818268.6255.5-0.5-3.12568569669768669769269468769469868747734836452126

308EnglishUndergraduateThird year7.77272758.1363648.3636360.590909060.227272737.6257.7580.3750.2588988888867777888888888866777789977889999433126

309HistoryUndergraduateThird year5.95454558.2272737.36363651.4090909-0.86363646.8758.8757.8751-179989878869779879879869746779968856775777321126


311Political ScienceUndergraduateThird year8.3333338.9047628.142858-0.1904762-0.76190488.2857148.8571428.2857140-0.5714286999895789798999999999-1-1-189799999764957987131126

312UndecidedUndergraduateFirst year7.04545458.4545456.409091-0.6363636-2.04545458.3758.56.625-1.75-1.87599745799699499799799799835399899411111515221126


316Business StudiesUndergraduateThird year999009990099999999999999999999999999999999999999999221125

318EnglishUndergraduateFourth year6.9090917.36363656.5-0.4090909-0.86363647.6257.6256.375-1.25-1.2599699989867787376576778668775569256766667221136

319OtherStaffOther staff positions999009990099999999999999999999999999999977766658999311146

321Business StudiesUndergraduateFourth year6.6818187.1818188.0909091.40909090.909090946.6256.8758.1251.51.2599968877888877966855755855766678867778998221125

322PsychologyUndergraduateSecond year78.9545458.51.5-0.45454547798.3751.375-0.62579979979879979879879879879879879878898888211126

324Continuing EducationUndergraduateFourth year67.957.751.75-0.26.166666587.51.3333334-0.5588588-1-1-1587788786888-1-1-158778878755757778431155

325PsychologyUndergraduateSecond year6.772727597.54545450.77272725-1.4545455797.8750.875-1.12599979779859879889769879879799689877887878221126

326UndecidedUndergraduateFirst year5.9090918.6363648.52.590909-0.136363645.258.3758.3753.125027748838848879979979989979989979988899998341125

328PsychologyUndergraduateSecond year7.31818297.50.18181819-1.57.2597.3750.125-1.62569779879779789779889889789879879778878877221126

329HistoryUndergraduateFourth year7.86363658.7272738.8181820.954545440.090909097.758.758.751089989978889989979988889989979789789998888111125


331HistoryUndergraduateSecond year7.6818188.6363648.4545450.77272725-0.181818198.37598.50.125-0.579899899989999989889899989999999855798998231126

332Natural SciencesUndergraduateSecond year6.6818188.4545457.0909090.4090909-1.36363647.1258.8757.1250-1.7569789679789679878779879879779778868787777232125

333Social / Rehabilitation ServicesUndergraduateThird year7.13636358.4090917.77272750.6363636-0.63636367.3758.57.750.375-0.7579889899878979866679789899967789768968999221126

334PsychologyUndergraduateSecond year8.2727278.8181827.318182-0.95454544-1.58.58.8757.5-1-1.37589799788899879899699799989757678777677667321126

336Business StudiesUndergraduateFourth year6.18181877.27272751.09090910.2727272866.757.51.50.7555677856878657856878877888757867766556577331126

337OtherStaffOther staff positions8.0588248.1764717.470588-0.5882353-0.7058824886.6666665-1.3333334-1.3333334-1-1-1885-1-1-1-1-1-1-1-1-1887888-1-1-155588788655577879441146

338EducationUndergraduateThird year5.5909098.63636493.4090910.363636375.58.593.50.547959969958958979969969969948959989999999122126

339Political ScienceUndergraduateThird year8.81818296.7727275-2.0454545-2.2272727996.625-2.375-2.37599799599799699799799799799599799554445556331126

340EnglishFacultyAssociate Professor8.2727278.2727278.090909-0.18181819-0.181818198.6258.6258.25-0.375-0.37599999888899877799899999999788655655558988221155

341Social / Rehabilitation ServicesUndergraduateSecond year3.58.1818188.1363644.6363635-0.0454545473.57.8757.6254.125-0.2538737838937849747749848739949737967898999222125

342PsychologyUndergraduateSecond year798.6363641.6363636-0.36363637798.3751.375-0.62579979779879879979879979979779879877777888341126

343UndecidedUndergraduateFirst year5.95454557.136363571.0454545-0.136363645.256.56.251-0.2557735567734588758656777614568767866788998252126

344EnglishUndergraduateSecond year5.72727256.5909098.6818182.95454552.0909095.3756.258.6253.252.37546867974856956956968857946946947989799789211125

346OtherStaffOther staff positions8.1363648.2727278-0.13636364-0.272727288.58.57.75-0.75-0.7599999955799799799799899899799866877849998321155

347Art and MusicUndergraduateFirst year6.04545457.13636357.1818181.13636360.0454545475.8756.8757.251.3750.37557755777767867868667867767777867856647776251126

348Global StudiesUndergraduateFirst year6.57.556.550.05-16.8571438.1428586.285714-0.5714286-1.8571428776885-1-1-168799857679669611968789766756747241125

351Social / Rehabilitation ServicesUndergraduateThird year7.72727258.8181827.1363635-0.59090906-1.68181817.58.757.6250.125-1.125898798797998997577797899999996-1-1-166676777331126

353Business StudiesUndergraduateFirst year4.54545457.63636356.5909092.0454545-1.04545454.87586.8752-1.12566669758858669849937648536549779876853987221125

354Natural SciencesUndergraduateFourth year5.13636357.4090917.36363652.2272727-0.0454545475.257.257.252057757758857758857777757756656668866777998221125

355General StudiesUndergraduateThird year58.4285728.4285723.4285715058.3758.6253.6250.2558958958859958859959958859859659758787988221136

357Social / Rehabilitation ServicesUndergraduateThird year8.0454558.63636490.954545440.363636378.1258.62590.8750.37596999989979989989989989979989989966978999432126

358EnglishUndergraduateFirst year6.6818187.3181827.4090910.727272750.090909096.757.3757.250.5-0.12556567767976799989878767678588978767666888241126

360Business StudiesUndergraduateFirst year8.2272738.8181828.3181820.09090909-0.57.87598.250.375-0.7579879899989899989889879889899999989987998231126

361Business StudiesUndergraduateSecond year4.57.45454554.63636350.13636364-2.81818184.6257.87550.375-2.87548558659758636448458468435543339536788776331126

363EnglishUndergraduateThird year88.4761917.857143-0.14285715-0.6190476488.757.875-0.125-0.87579899989889788889888889777789789929948887231126

364Business StudiesUndergraduateFirst year4.55.36363655.3181820.8181818-0.0454545474.3755.3755.250.875-0.12546547455655635565545545656656645665766557341125

366Social / Rehabilitation ServicesUndergraduateSecond year4.6818187.22727257.72727253.04545450.54.56.8757.530.62535757857746758847857758857958747887898998431126

367Political ScienceUndergraduateFirst year7.13636358.7727277.0454545-0.09090909-1.72727277.1258.6257.250.125-1.37579779679868879888789778767579799968897687231125

369EnglishUndergraduateSecond year5.72727257.72727256.95454551.2272727-0.772727255.625860.375-259559779779858668555557535578868857879998211126

371Business StudiesUndergraduateSecond year7.95454558.9090916.681818-1.2727273-2.2272727897-1-259779689789799899799799747699669769957777321126

372Sociology / AnthropologyUndergraduateSecond year4.36363657.57.54545453.18181820.0454545473.3757.3757.8754.50.546856766737738848819919956858599989879888231125

373Social / Rehabilitation ServicesUndergraduateFirst year7.27272757.27272757.54545450.272727280.272727286.8756.6256.87500.2576766688778866777788864546658357546756988352126

374Sociology / AnthropologyUndergraduateThird year7.4090918.0909098.7272731.31818190.63636367.6258.3758.751.1250.37579958966899999899999978977799857979977999231126

375Natural SciencesUndergraduateSecond year6.58.5909097.0909090.59090906-1.56.5970.5-249649679779779789779989757689889767857777231126

376EnglishUndergraduateFirst year6.9090918.3181827.27272750.36363637-1.045454588.6256.875-1.125-1.7578788699899779999668699618879968654444888352125

381EconomicsUndergraduateSecond year3.72727275.54545457.53.77272731.95454553.755.6257.253.51.62535746824657836636755856847726736978788677231126

383EnglishUndergraduateFourth year8.3636368.3181827.8636365-0.5-0.4545454798.757.875-1.125-0.87599799999898898899899799888699599846687888231126

384Natural SciencesUndergraduateFirst year7.8181828.8636367.318182-0.5-1.54545457.6258.8757.125-0.5-1.7558669779799789899789799868899999977888788331126

386Political ScienceUndergraduateThird year7.05263148.5263168.4736841.4210526-0.052631587.3758.8758.250.875-0.62579879879989989979778889858899969767778987321126

387EnglishUndergraduateFirst year6.5909096.95454557.4090910.81818180.454545478.1258.257-1.125-1.2599599477999999667899777811899899625559985251125

388HistoryUndergraduateFourth year7.4090918.57.54545450.13636364-0.954545447.58.6257.750.25-0.87579778889878889899878779878589768768787788221126

391Foreign LanguagesFacultyAssistant Professor4.61904767.38095246.80952362.1904762-0.57142864.6257.6256.51.875-1.12559749747769745569769824468746734544654777321145


394EducationUndergraduateFourth year3.4090917.4090916.6818183.2727273-0.727272753.757.756.8753.125-0.87589847725728538738739858619348728777877787331125

395EnglishUndergraduateThird year999009990099999999999999999999999999999999999999999231126

396Continuing EducationUndergraduateFifth year and above7.1818188.4090917.8181820.6363636-0.590909067.258.3757.3750.125-179868778878878778789799768898878645445545441146

397Natural SciencesUndergraduateSecond year7.86363658.58.0909090.22727273-0.40909098.258.57.625-0.625-0.87588999988989889688788699789989489646698977221126

398Natural SciencesUndergraduateFirst year6.3757.1257.06250.6875-0.06257.16666657.66666657.83333350.66666670.16666667445888788-1-1-1899888-1-1-189955578888947668787331126

399Business StudiesUndergraduateFirst year5.95454556.04545456.36363650.40909090.31818186.255.56-0.250.556776775575575664457666876656676757777878241125

401PsychologyUndergraduateSecond year7.8181828.95454580.18181819-0.954545447.597.375-0.125-1.62569789789889789889879779799979889788877878442126

403PsychologyUndergraduateFirst year4.22727258.3181827.8181823.590909-0.54.1258.583.875-0.559847859859748929859838868999838866677777211126


406EnglishUndergraduateFourth year5.45454557.95454557.27272751.8181819-0.68181825.58.257.1251.625-1.12557758768668769859858769746669958776657887231126

407Business StudiesUndergraduateFourth year7.58.9545457.2727275-0.22727273-1.68181818.37596.75-1.625-2.2599699679799799879789799659999699666757887331126

409EnglishUndergraduateFirst year7.0909098.18181880.90909094-0.181818197.12587.8750.75-0.12599978977966777779769689968969679866788887223126

410Business StudiesUndergraduateSecond year5.272727597.63636352.3636363-1.3636364597.6252.625-1.37559859859859859759759759859759859978878878221125


414PsychologyFacultyAssociate Professor7.8181827.8181827.9090910.090909090.090909098.258.258.250099999988888888888888888888888877588878999325155

415PhilosophyUndergraduateSecond year3.81818185.6818186.4090912.5909090.727272754.255.6256.3752.1250.7567646867666743446725625725746768643546574231125

416Art and MusicUndergraduateSecond year7.22727257.5909096.681818-0.54545456-0.909090947.1257.6257.3750.25-0.2566588967678888888978878678889988511171555541126

417PsychologyUndergraduateThird year5.4090915.54545456.8181821.40909091.27272735.3755.256.6251.251.37533763753553758469779864876755658778786986331125

418Mathematics / Computer ScienceUndergraduateThird year7.04545457.04545457.0454545007.1257.1257.1250088877777777777777777777777777777777777777321125

419Business StudiesUndergraduateThird year8.3636368.8181827.9545455-0.4090909-0.86363648.598.375-0.125-0.62599999989789989799889999989789797987979898311126

420UndecidedUndergraduateSecond year8.6818188.6818188.681818009990099999999999999999999999999999999977777777441125

422EnglishUndergraduateFourth year6.72727257.8181827.54545450.8181818-0.272727286.57.757.751.25079877878869877868867767778879979868657777331126

423EnglishUndergraduateThird year7.45454558.0909098.4090910.954545440.31818187.58.258.510.2589888999978888978868878999989968767899988232126

425EnglishFacultyAdjunct Faculty7.1818188.4545457.77272750.59090906-0.68181827.3758.3757.25-0.125-1.12589799978678878679789867757868789686546989321156

426Continuing EducationUndergraduateThird year6.598.4090911.9090909-0.590909066.7598.3751.625-0.62579959979859879879879899959999959889989999441126

428OtherStaffOther staff positions7.86363658.1363648.9545451.09090910.81818187.3757.7591.6251.2599998988966968977988968999968957999999999532156


430EnglishFacultyAssociate Professor6.09523878.6666672.57142851.66666666.2578.52.251.524799968877977978977956855922757867888999311145

431EnglishFacultyProfessor7.58.7272738.5454551.0454545-0.181818197.3758.6258.3751-0.2568879889879988878889989988878867888888998224156

433Business StudiesUndergraduateFourth year6.63636357.45454557.13636350.5-0.31818187.58.3756.875-0.625-1.579868399979799699666778944899544767735988231125

434Political ScienceUndergraduateThird year5.16.257.051.950.85.1428576.1428576.7142861.57142850.5714286786556445577577568568-1-1-155779479777757997232126

437Business StudiesUndergraduateThird year6.772727597.4090910.6363636-1.59090916.62597.3750.75-1.62589869879769779879769769779879879777887878321125

438EducationStaffOther staff positions5.22727257.3181827.95454552.72727270.63636365.3757.3758.1252.750.7589758957857957757957857858958956866668888331155

439PsychologyFacultyAssociate Professor7.45454558.5454558.0909090.6363636-0.454545477.75980.25-179789979789789989989989789878879977877988432146

440EconomicsUndergraduateSecond year6.0909098.57.6818181.5909091-0.81818186.258.87581.75-0.87579959778969879869869869759779969767777878221125

441PsychologyFacultyAssistant Professor998.7-0.3-0.3998.75-0.25-0.2599999999999899899999999999999999999987988321146

443Continuing EducationUndergraduateThird year7.4090917.86363657.5909090.18181819-0.272727287.8758.12580.125-0.12589888877788888888888889999988888858888778321156

444EnglishUndergraduateSecond year6.36363658.4545457.77272751.4090909-0.68181826.6258.757.3750.75-1.37579769779779879779779857878879668967888978231126


447Mathematics / Computer ScienceUndergraduateFirst year5.9090917.3181827.90909120.590909065.6257.1258.1252.5178978957757767857857856955846678788878888232125

448Business StudiesUndergraduateFirst year3.68181825.545454573.31818181.45454553.755.3757.3753.625255712846846826745557856824857867857748998221125

449EducationUndergraduateSecond year8.6363648.7272738.9545450.31818180.227272738.6258.7590.3750.2599999999988989999998989988988899999988999321126

450EnglishUndergraduateFirst year777.95454550.954545440.954545447781177777877777977877777977977977977988889888251125

453Business StudiesUndergraduateFourth year4.238095386.9047622.6666667-1.09523815.37596.3751-2.62559649779769779539649679759979979546735877321126

454UndecidedUndergraduateFirst year6.38.458.72.40.2557.66666658.8333333.83333331.1666666159899-1-1-1-1-1-189915979859979889969889999999321125

455Business StudiesUndergraduateThird year5.13636355.27272755.22727250.09090909-0.0454545475.756.54.5-1.25-299268356567466625566565621233588611153766451125

457Foreign LanguagesUndergraduateSecond year7.3181827.72727256.5454545-0.77272725-1.181818177.56.375-0.625-1.12557857877899455599777899389697599955654865231126

458Art and MusicUndergraduateThird year5.54545456.77272757.5909092.04545450.81818185.8756.6257.51.6250.87545668867856866967865689746967889955765877442126

459Social / Rehabilitation ServicesUndergraduateThird year7.458.158.40.950.257.37588.250.8750.2578978978877788888899968857788877858855778441126

460Business StudiesUndergraduateThird year6.83333357.72222237.05555530.22222222-0.66666677.758.56.375-1.375-2.12589579688699788789679777777399589925535576241125


463EconomicsUndergraduateSecond year7.58.3181827.54545450.045454547-0.772727257.758.6257.750-0.87579878778889899889788989788899866655776777431125

465Business StudiesUndergraduateFifth year and above5.1818186.63636356.3181821.1363636-0.318181856.8756.1251.125-0.7558656655556657659758756655566768867777777332135

467EnglishUndergraduateFourth year8.4090918.7727277.3636365-1.0454545-1.40909098.3758.757.375-1-1.37579899789799799998788789799989799978878978331126

468Natural SciencesUndergraduateThird year5.77272758.2727277.63636351.8636364-0.63636365.758.57.6251.875-0.87557957769769769869869869766969769678867888221126

469UndecidedUndergraduateSecond year8.23809596.5238094-1.7142857-2.47619068.14285896.714286-1.4285715-2.2857144-1-1-189889499899879579599979899889644477955451126

470EducationUndergraduateFirst year7.77272757.6818187.8181820.0454545470.136363647.57.57.6250.1250.12577776788888767888888888888799947778787998223125

473Natural SciencesUndergraduateThird year58.1363648.1363643.13636370587.6252.625-0.37559859857857758858858858658858858776676979211126

475EconomicsUndergraduateThird year6.909091992.09090906.875992.125069979989989969979969979979969979978889878211125

476UndecidedUndergraduateFirst year3.5909098.1818186.86363653.2727273-1.31818194.1258.1256.3752.25-1.7539729749954489838569728419319169839967876451126

481UndecidedUndergraduateFirst year5.5909097.8181827.04545451.4545455-0.772727256.58.257.751.25-0.557668859859889888878888868779859867767888221126

482Continuing EducationUndergraduateFourth year78.58.6111111.61111120.111111117.88.28.60.80.4-1-1-1779888-1-1-1999999688-1-1-158999999959958998231146

483Business StudiesUndergraduateThird year7.545454588.2727270.727272750.272727287.5880.5087878888779988888878878878867788888989999221125

485Business StudiesUndergraduateThird year5.9047628.3809536.4285710.52380955-1.952380968.14285860-2.142857-1-1-158558667689879668658568579689333326655221126

486HistoryUndergraduateSecond year77.57.13636350.13636364-0.3636363777.57.1250.125-0.37578778778778777777777877778778776777877888322125


488Social / Rehabilitation ServicesGraduateMasters2.84210525.3684212.84210520-2.52631573.428571563.42857150-2.5714285555222-1-1-155599916117118119199917137211156121136

489Business StudiesUndergraduateSecond year4.95454556.56.27272751.3181819-0.2272727356.12561-0.12554454439656644544579979943444548976666677251125

490Business StudiesUndergraduateFourth year6.77272757.45454558.2727271.50.81818187.1257.758.8751.751.12588968988978977878977978957767677777886888232126


492PsychologyUndergraduateFourth year8.954545990.04545454708.875990.125099999989999999999999999999999999969999999221126

493Business StudiesUndergraduateThird year8.458.658.35-0.1-0.38.3333338.6666678.8333330.50.16666667799999-1-1-1778999999999-1-1-199999688879989999341126

495Foreign LanguagesUndergraduateFirst year7.27272758.0909098.5454551.27272730.454545477.2588.51.250.578888888978978878878978978879979978877999221126

500Natural SciencesUndergraduateFirst year5.86363657.5909096.86363651-0.727272755.8757.1256.8751-0.2535368989879899967735455757299979768917776321126


503Natural SciencesUndergraduateFourth year7.8571438.4761918.9523811.09523810.476190488.75990.25099999979999999999999999979999988999999999431126

504EnglishUndergraduateFourth year4.957.2561.05-1.254.5714297.5714295.7142861.1428572-1.8571428484555-1-1-149679849738555559499911557558868331126

505Social / Rehabilitation ServicesUndergraduateSecond year6.45454556.63636356.1363635-0.3181818-0.577.1256.875-0.125-0.2588888878766777666666688755766677756676566221126


509EducationUndergraduateFirst year7.23809538.4761918.3809531.1428572-0.095238178.58.1251.125-0.375999799699797678788788797779-1-1-178877767788321126

514PhilosophyUndergraduateFourth year5.71428667.5714291.85714281.57142856.1428576.5714297.7142861.57142851.1428572-1-1-166877856866756778877856866889588877887112125

515UndecidedStaffResearch Staff5.57894756.52631577.6315792.05263161.10526315.577.16666651.66666660.16666667467797-1-1-1576568678677-1-1-1247447-1-1-133355999211155

516Art and MusicUndergraduateSecond year8.0454557.95454556.6363635-1.4090909-1.31818198.1257.8756.375-1.75-1.586688899488788888788788488488499243354844221126

517Natural SciencesUndergraduateFirst year6.22727257.863636570.77272725-0.86363645.757.56.50.75-178488866567747648657869858857668857858977222126

519Natural SciencesFacultyProfessor8.0909098.6818188.045455-0.045454547-0.63636368.58.757-1.5-1.7599699978799699789788899679878878866779998321145

521EducationUndergraduateThird year8.4090918.4545458.5454550.136363640.090909098.6258.6258.6250099999988888899988899999999799988887888999221126

523EducationUndergraduateThird year7.23809538.4285727.61904760.3809524-0.80952387.258.6257-0.25-1.62599599888769789748768789879769569867836988242126

525Natural SciencesUndergraduateFourth year6.36363658.8636367.4090911.0454545-1.45454556.62596.6250-2.37599989469569769969769769569769969167766667131126

527HistoryUndergraduateFourth year7.6818188.18181880.3181818-0.181818197.37587.3750-0.62578677788879889966699678968879469469787998441125

529EnglishUndergraduateThird year78.5909098.5909091.590909106.8758.6258.6251.75089979978868999969869968868989867899979999221126

531Natural SciencesUndergraduateFirst year77.76190477.9523810.952380960.19047627.1257.8757.6250.5-0.2555779978878979788688788877978599988879998321126

533Sociology / AnthropologyUndergraduateFirst year7.27272758.5909097.2272725-0.045454547-1.36363647.6258.757.375-0.25-1.37588979769678799879789799868899589768777667331126

537Natural SciencesUndergraduateThird year6.36363657.8181828.36363620.545454566.87588.251.3750.2579788857867968878988989867879999768889999122125

538UndecidedUndergraduateFirst year8.6818188.4090918.5-0.181818190.090909098.758.3758.5-0.250.12599999999999999799975898899998788856667877421126

540EnglishUndergraduateSecond year5.3181828.0909097.0909091.7727273-15.258.1256.6251.375-1.558758759558769859766558758668659857867877351126

541PsychologyUndergraduateThird year5.9090916.9090918.1363642.22727271.22727275.757.1257.7520.62555868857657877957978868655867878988867999331126

542EnglishUndergraduateFourth year4.63636354.63636358.1363643.53.54.54.58.253.753.7565765966866833833834934966834834788888889231126

544Theater / Television ArtsUndergraduateSecond year8.2857148.9047628.2857140-0.619047648.85714298.8571420-0.14285715999-1-1-199999989899999999999979749466785898221126

545PsychologyUndergraduateFirst year5.45454557.27272755.50.045454547-1.77272735.257.1255.250-1.87579847649649175393738447789766543799888788121126

546Political ScienceUndergraduateThird year5.04545456.56.6818181.63636360.1818181956.3756.51.50.12555768855657747646656667646655669756645776331126

547Business StudiesUndergraduateSecond year7.3529418.2941187.117647-0.23529412-1.17647068.14285896.714286-1.4285715-2.2857144896897-1-1-179879799799699655979679856786777351126

549Natural SciencesUndergraduateFirst year78.72727381-0.727272757.12597.8750.75-1.12559869669869899979799899969779799988877888322125

551UndecidedUndergraduateFirst year6.54545457.22727256.6818180.13636364-0.545454566.57.256-0.5-1.2566569778677767866467688556557477756645766231126

552Mathematics / Computer ScienceUndergraduateFirst year5.77272757.45454558.2272732.45454550.772727255.8757.62582.1250.37567857867768868868868868968859847856757879131126

555OtherStaffOther staff positions67.77272758.9090912.9090911.13636365.8757.6258.87531.2567968958989968957967857999969957999999999332166

556Natural SciencesUndergraduateThird year88.7272738.4090910.4090909-0.31818187.58.6257.750.25-0.87579978999779778878779899779899778869878879131126

558Business StudiesUndergraduateThird year5.54545457.136363582.45454550.86363645.87578.1252.251.12577867877866857857857868957858868877867878221125



561Political ScienceUndergraduateFourth year5.95454558.2272738.6363642.68181820.40909095.87588.52.6250.569959977867879958856869969939758989989998121126


563PsychologyUndergraduateFourth year7.4090917.5909097.6818180.272727280.0909090977.37570-0.37599946667888688867876588688854999977879966132126

566Art and MusicUndergraduateFourth year7.1818188.57.77272750.59090906-0.727272757.1258.257.50.375-0.7578788779878778869878888768889878865677978331126

567Mathematics / Computer ScienceUndergraduateThird year4.47619067.33333357.76190473.28571440.428571435.1428577.7142868.14285830.42857143-1-1-118979847899956858757825559979967778888321126

568Natural SciencesUndergraduateFourth year6.77272758.1363647.54545450.77272725-0.590909066.57.8757.1250.625-0.7557678758777878778779878767788679667866877231126

569Social / Rehabilitation ServicesUndergraduateFourth year6.9090918.1818188.4545451.54545450.272727287.258.258.3751.1250.12566666879879979989989999979979978999999999211136

570UndecidedUndergraduateFirst year6.0909095.8181825.818182-0.2727272805.255.3755.8750.6250.525555543574456789755666886676556887998999231125

571Business StudiesUndergraduateFirst year5.31818296.45454551.1363636-2.54545455.596.6251.125-2.37559569759769649869769769669459569857777777422126

573UndecidedUndergraduateFirst year8.8181828.7727278.81818200.04545454798.8758.875-0.125098899999999999999999999999999999999999999224126

574Business StudiesUndergraduateThird year3.95454556.3181826.45454552.50.136363644.256.1256.3752.1250.2588467736735336834745748837638946455555555341125

575OtherUndergraduateSecond year8.954545990.0454545470999009999999999999999999999999999559999

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