novell groupwise ® mobile server, powered by intellisync gregory webb novell, groupwise product...
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Novell GroupWise® Mobile Server, powered by Intellisync
Gregory WebbNovell, GroupWise Product Marketing
Ken MuirDirector, Novell GroupWise Engineering
Danita ZanrèCaledonia Network Consulting
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Starting with the basics, collaboration must be...
Secure
1Reliable
2Adaptable
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"What both end-users and IT need is stable, secure and accessible data."
—Robert Mahowald Program Director
IDC, June 2005
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The New Number 4
Mobile
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According to a recent IDC report, the mobile worker population will increase from more than 650 million worldwide in 2004 to more than 850 million in 2009. This represents more than one quarter of the worldwide workforce.
IDC, “Worldwide Mobile Worker Population 2005-2009 Forecast and Analysis,” October 2005
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Mobility: a pressing collaboration needA new platform has emerged…
• Proliferation of mobile devices (BlackBerry, Nokia, Treo, PocketPC – and that’s just the beginning)
• Better than ever for managing e-mail, contacts, schedules, tasks, memos, etc.
The profile of the mobile user is expanding…• Not just for executives and sales reps; knowledge workers of every
description need mobile access to e-mail and data• More and more decisions are made on handhelds• Replacing the laptop as the tool for traveling work
Supporting this multitude of devices is difficult…• Requires evaluating solutions, developing relationships with
partners, finding budget, negotiating the purchase process, deploying the software – and then repeating the process every time a new device appears
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Introducing GroupWise Mobile Server
• Real-time two-way wireless delivery of GroupWise E-mail Calendar and Meeting Requests Directory Lookup Contacts Tasks Notes
• Supports hundreds of mobile devices via any carrier network and or WiFi
• Available free of charge to GroupWise customers with current maintenance or upgrade protection
GroupWise 7 SP1 required
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Released concurrently with Novell GroupWise 7 SP1
New features:• Shared contacts in Outlook connector
• iCalendar support
• Low bandwidth WebAccess support
• Global signatures
• Mac Intel client
• Support for IPv6 in GWIM
Many bug fixes
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Customer excitement
"As an organization that supports a variety of mobile devices, we appreciate Novell's commitment to broad mobile support. GroupWise Mobile Server, powered by Intellisync, will give our users access to GroupWise data on a wide range of devices. At the same time, it will greatly simplify the cost and complexity of delivering mobile communications to our workforce."
–Sean Azhadi, Senior VP, Systems & Technology, San Diego County Credit Union
"We've been looking for a way to meet our clients' wireless handheld needs for years. After repeated attempts with third party, half-baked offerings, GroupWise Mobile Server from Novell is by far the best solution we've seen...and it works great!"
–Wesley H. Wingfield, Director of Network and User Services, The Metropolitan Community College, Kansas City, Missouri
GroupWise® Mobile ServerArchitecture, Protocols and Process
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Full-featured wireless e-mail and PIM
• Wireless Push Email• Full bi-directional
sync• New, Fwd, Reply,
Reply-all• Read/unread/delete• Multi-email mgmt• Meeting Requests• Attachments• Full Sub-folder
access• Header size control• Signature• Truncation control• Automatic clean-up• Attachment filtering• Support native apps
• SSL, 3DES, AES• Power-on Password• Theft-loss Protection
Wireless Email
• Wireless Push Updates
• Full Bi-directional Sync
• Create Meetings
• Recurring Meetings
• Meeting Request Management
• Floating events
• Templates
• Support native calendar apps
• Wireless Push Updates
• Full Bi-directional Sync
• Priorities, notes, dates, etc.
Calendar
Security
Contacts, Tasks
Selected FeaturesSelected Features
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Industry’s Widest Device Support
Sym
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Ser
ies
60Sy
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an S
eries
80Sy
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LW
indo
ws Mob
ile
5.0 Po
cket
PCPa
lm
OSMS
Smar
tpho
ne
Sym
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UIQ
(Son
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GroupWise
Mobile Server
BRE
W
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GroupWise Mobile Server requirements
• Windows 2000, 2003 Server• 1 GB RAM• Estimated scalability is 500 – 1000 users/server• Failover and clustering is supported• Linux server support is in development; targeted for Q1 2007
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Basic configuration
GroupWise
Enterprise Network
GroupWise Mobile Server
InternetWireless Network
Data SynchronizationPush Notification
80 / 443
3102
All synchronization occurs directly between device and the enterprise
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Enterprise configuration
GroupWise
Enterprise Network
GroupWiseMobile Server
DMZWireless Network
Data SynchronizationPush Notification
80 / 443
3102
Secure MobileGateway
All synchronization occurs directly between device and the enterprise
Secure Mobile Gateway• Delivers “push” notifications to the device• Allows for outbound-only push connections for increased security• Enterprise data is not passed through or stored at the Secure Mobile Gateway• Ensures consistent and reliable performance
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Secure gateway
• Provides for the ability to have only outbound initiated connections from the enterprise for sync traffic
• GroupWise Mobile Server communicates on port 8865 outbound to the Secure Gateway
• 100% Java code, no IIS required• Requires a separate Windows server in the DMZ
• Handles all sync traffic from user devices to the GroupWise Mobile Server
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Access methods
• Same User/AccountMust use GroupWise authentication
• Separate AccountCan use any authentication type, user registers mailbox
• Trusted ApplicationProvides read/write access to all mailboxesTA is registered on GW server; key is entered into GMSGWTrustedApp.exe; can only register on a Windows machine
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Security
Data Synchronization and Access Options• AES Encryption (128-bit encryption)
• Triple DES (112-bit encryption)
• Secure Sockets Layer (SSL 128-bit encryption)
• All options utilize Diffie-Hellman key exchange
• Configurable key expiration
Authentication• Leverage enterprise authentication sources
• Encrypted credentials and device ID
• Passwords are NEVER stored on the device.
Managing YourGroupWise® Mobile Server Users
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User/device management
• Manage users and groups• View and manage sync devices• View system and user logs• View summary reports
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Client software provisioning
From device, over-the-airFrom web, over-the-air
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Stand-alone client install
Used to provision with a Flash Card or OTA website
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Device security
Theft/Loss Protection• a.k.a. “Device Wipe” and “Kill
Pill”• Available on demand by the
server administrator• Command can be pushed down
to activate devices
• Renders a device unusable until a hard reset is performed
• Flexible enforcement options
GroupWise® Mobile Server Competitive Information
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GroupWise Mobile Server takes the lead
GroupWise Mobile Server Microsoft ActiveSync
Functionality Device support Security
GroupWise Mobile Server Microsoft ActiveSync
Functionality Device support Security
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More functional
GroupWise Mobile Server Microsoft ActiveSync
IP and SMS push
No Yes
Task and Notes support Yes PartiallyOpen platform Yes No
Time in market Current version 1.0
Yes Yes
Open incoming port from public Internet
8+ years in market; 7th version
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More platforms ... and devices
Microsoft ActiveSync
Windows Mobile 5 Yes Yes-requires SP2
Pocket PC 2003 Yes No
Smartphone 2003 Yes No
Palm OS Yes Treo 650 pull e-mail, cal only
Symbian Series 60 Yes No
Symbian Series 80 Yes No
Symbian UIQ Yes No
BREW Yes No
SyncML Yes No
GroupWise Mobile Server
Microsoft covers a limited device set: the focus is on high-end devices only(they don't even support all of their own devices).
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Stronger security
Remote delete of data Yes Limited & passiveRemote delete of SD card Yes NoRemote device lock to activate power-on password Yes NoForgotten password help Yes LimitedLocked device allows calls Yes 911 onlyThird-party encryption Yes Not announced
OTA encryption SSL only
Firewall config changes not required Yes NoServer key authentication Yes No, spoof possibleUnauthenticated traffic behind firewall Not allowed AllowedLimit number of devices per user Yes NoUnique device ID as credential Yes NoNetwork credential expiration options Yes No - fixed time
Groupwise Mobile Server
Microsoft ActiveSync
AESTriple DES
SSL
Research in Motion (RIM) and Novell
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What about BlackBerry?
•Novell and RIM work closely together to enhance support for the thousands of GroupWise accounts using BlackBerry devices.
• Novell provides customers true choice and flexibility.
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BlackBerry Enterprise Server for Novell GroupWise
Quick Start Offer for GroupWise 7 Users• 1 free BES server license• 5 free Client Access Licenses• See www.blackberry.com/go/mobilizegroupwise
End user enhancements in BES 4.1• GroupWise Messenger integration• Enhanced support for PowerPoint and Web
Doc attachments
Admin enhancements in BES 4.1• Group administration• Role-based administration
In Conclusion
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GroupWise Mobile Server summary
•Full-featured wireless e-mail and PIM•Real-time, two-way synchronization of e-mail, appointments, contacts, tasks and notes
•Broad mobile device support•Support for hundreds of devices running any of the following operating systems: Palm O/S, Symbian, Windows Mobile 5, Pocket PC 2003 or 2002, Microsoft SmartPhone O/S, BREW and SyncML
•Drives competitive advantage•Increases productivity, reduces administrative costs and workload, ensures protection of enterprise data
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Selling GroupWise-enabled mobility to executives
• Emphasize the following concrete benefits:
• Increased productivity as users can access and share information regardless of location
• Greater flexibility as users can choose the devices and form factors they prefer
• Reduced management workload as administrators decrease time spent deploying, maintaining and supporting mobile users
• Lower hardware costs as servers dedicated to support various mobile device types can be consolidated
• Airtight security as data is secured at the firewall, during synchronization and in the event of device loss or theft
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Software now available
GroupWise 7 SP1 NOW AVAILABLE from:
http://support.novell.com
GroupWise Mobile Server NOW AVAILABLE* from:
http://download.novell.com
Learn more at:
www.novell.com/groupwise
*For software and 90-day evaluation license. To make this license permanent, simply apply the permanent license key accessible from the Customer Care portal (for existing customers on maintenance/upgrade protection) or received as part of the order fulfillment process (for customers new to GroupWise or maintenance/upgrade protection).