2016 PCA and HCCN CONFERENCE

w Nov. 14-16 Hilton Pasadena

PASADENA, CA

NACHC is pleased to partner with state and regional PCAs and HCCNs in support of our community health centers, nationwide, serving the millions of American’s who rely on the quality healthcare they provide. This year, we want to thank our Partner Sponsors, California Primary Care Association and Health Center Partners of Southern California for their assistance and support of this year’s 2016 PCA and HCCN Conference.

Platinum Partner Sponsor California Primary Care Association Tuesday Conference Reception The California Primary Care Association (CPCA) is the statewide leader and recognized voice representing the interests of California community health centers and their patients. CPCA represents more than 1,150 not-for-profit community health centers and regional clinic associations who provide comprehensive, quality healthcare services, particularly for low-income, uninsured, and underserved Californians who might otherwise not have access to healthcare.

Gold Partner Sponsor Health Center Partners of Southern California Opening Keynote Session

A premiere consortium of primary care organizations, Health Center Partners of Southern California (HCP) is an advocate for its members who serve the health needs of communities in San Diego, Riverside and Imperial counties, providing them with the voice and power to serve vulnerable populations. HCP’s family of companies, Health Quality Partners, Integrated Health Partners and CNECT (formerly Council Connections), support health centers by implementing progressive and collaborative programs and services that aid in members improving the health outcomes of their communities.

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2016-2017 NACHC Board of DirectorsEXECUTIVE COMMITTEE

NATIONALLY ELECTED REPRESENTATIVESCLINICIAN BOARD REPRESENTATIVESDaniel Miller, MDHudson River Community HealthPeekskill, NY

Felix M. Valbuena, Jr., MDCommunity Health & Social Services

CenterDetroit, MI

Chair of the BoardJ. Ricardo Guzman, LMSW, MPHCommunity Health & Social Services CenterDetroit, MI

Chair-ElectJames LuisiNorth End Waterfront HealthBoston, MA

Immediate Past ChairGary M. Wiltz, MDTeche Action ClinicFranklin, LA

Speaker of the HouseHenry Taylor, MPAMile Square Health CenterChicago, IL

Vice-Speaker of the HouseGrace Wang, MD, MPH, FAAFPInternational Community Health ServicesSeattle, WA

SecretaryPaloma HernandezUrban Health PlanBronx, NY

TreasurerMichael A. HolmesCook Area Health ServicesCook, MN

Consumer/Board Member RepresentativeYvonne G. DavisHealth Care Partners of South CarolinaFlorence, SC

ParliamentarianRachel Gonzales-HansonCommunity Health DevelopmentUvalde, TX

REPRESENTATIVES FROM CHARTERED REGIONS

REGION IFrances M. Anthes, MSW, LICSWFamily Health Center of WorcesterWorcester, MA

Tess Stack KuenningBi-State Primary Care AssociationBow, NH

REGION IILarry McReynolds, CHE, MHA, LNHALutheran Family Health CentersBrooklyn, NY

Eva TurbinerZufall Health CenterDover, NJ

REGION IIIAllen J. Bennett, MPH, PDPark West Health SystemBaltimore, MD

Cheri RinehartPennsylvania Association of

Community Health CentersWormleysburg, PA

REGION IVCarla BelcherCommunity Health Care SystemsWrightsville, GA

Philip A. HarewoodLincoln Community Health CenterDurham, NC

REGION VKimberly MitrokaChristopher Greater Area Rural Health

Planning CorporationChristopher, IL

Berneice Mills-ThomasNear North Health Service CorporationChicago, IL

REGION VISantos CamarilloVida Y Salud Health SystemsCrystal City, TX

Seferino MontanoLa Casa Family Health CenterPortales, NM

REGION VIITheodore J. Boesen, Jr.Iowa Primary Care AssociationUrbandale, IA

Dennis KruseFamily Care Health CentersSt. Louis, MO

REGION VIIIJohn MengenhausenHorizon Health CareHoward, SD

John SantistevanSalud Family Health CentersFt. Lupton, CO

REGION IXBenjamin H. Flores, MPHAmpla HealthYuba City, CA

Nancy E. HookNevada Primary Care AssociationCarson City, NV

REGION XAnita MonoianYakima Neighborhood Health

ServicesYakima, WA

Thomas TrompeterHealthPointRenton, WA

HEALTH CENTER BOARD MEMBER REPRESENTATIVESVirginia (Ginger) FuataWaianae Coast Comprehensive

Health CenterWaianae, HI

Rita SorrentoEast Boston Neighborhood Health

CenterBoston, MA

hcpsocal.org

#bettertogether

Health Center Partners of Southern California our Family of Companies, and our memberswelcome you to Southern California!

A premiere consortium of primary care organizations, Health Center Partners of Southern California is an advocate for its members who serve the health needs of communities in San Diego, Riverside and

Imperial counties, providing them with the voice and power to serve vulnerable populations.

FORMERLY COUNCIL CONNECTIONS

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Agenda as of October 24, 2016 (subject to change)

Monday, November 14, 2016

9:00am – 11:00am PCA/HCCN/NCA Networking Session: Aligning the Cooperative Agreements California

HRSA has released the 2017-20 competitive funding opportunity announcement for NCAs, S/RPCAs, and HCCNs. All three T/TA groups will be on the same funding cycle. One key requirement in the FOA is increased coordination and collaboration across and among all three T/TA groups. This session will offer HRSA a chance to share more details about this collaboration expectation. It will also provide attending NCAs, S/RPCAs, and HCCNs an opportunity to initiate conversations around collaboration opportunities and identify levels of training and technical assistance coordination across grant applications. This special session will also provide updates on how NACHC is planning to work with all NCAs, S/RPCAs, and HCCNs. Further, all NCAs will be provided time to work with PCAs and HCCNs to formulate partnerships to enhance the program.

Introductory Comments: Representatives from PCAs, HCCNs, and NCAs

9:30am – 11:30am NACHC Board of Directors Meeting San Gabriel

11:00am – 1:00pm Lunch on your own

11:00am – 4:00pm Registration International Foyer

Wi-Fi at the 2016 PCA and HCCN Conference

Conference attendees will have Wi-Fi access during the 2016 PCA/HCCN Conference! Internet access will be available in ALL NACHC meeting rooms and the NACHC Registration area. Simply follow the easy steps listed below for access.To Log In:

1. Search for NACHC CONFERENCE and double click on it to connect. Password aristamd2. Open a web browser and the Welcome page and the Terms and Conditions of Use will appear.3. Once you have reviewed and accepted the Terms and Conditions of Use, you will be redirected to NACHC’s PCA and HCCN

website, where you can begin browsing the Internet.Time Limit:Your internet access will have a time limit of three hours. You can reconnect immediately after the three hours by opening a new web browser window and accepting the Terms and Conditions of Use. If you are unable to access this page, disconnect the NACHC CONFERENCE network and connect again. Note: NACHC cannot provide end-user support and personal assistance for PC configuration or troubleshooting; and does not screen or restrict access to any content placed on or accessible through the Internet.

Wi-Fi Access: Another way that NACHC is maximizing the value of your conference experience

Sponsored by

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1:00pm – 5:30pm HGS1 General Session International

Welcome and Opening Comments Stephanie Harrison, Executive Director, Wisconsin Primary Health Care Association and Chair, NACHC

PCA Leadership Committee Louise McCarthy, President and CEO, Community Clinical Association of Los Angeles County and Chair,

NACHC HCCN Task Force

Choral Performance: Urban Voices Project, Los Angeles, CA

The Urban Voices Project, is an endeavor to provide healing through music for homeless and

disenfranchised individuals on Skid Row. Composed of artists and performers from the Skid Row neighborhood in Downtown Los Angeles, this project is presented by The Colburn School and John Wesley Health Centers (JWCH Institute) to bring music, health and well-being, and community to one of the largest homeless neighborhoods in the United States. The Urban Voices Project: A Skid Row Choir serves as a “bridge” to the Wesley’s health and wellness services for our homeless. Through music education, musical workshops, and a performing ensemble, the Urban Voices Project continues to share music and its healing power with many individuals and audiences inside and outside the neighborhood of Skid Row. Leeav Sofer, Colburn School teaching artist, directs this project and is assisted by Christopher Mack and Kate Richards Geller. The Urban Voices Project has found recognition on the front page of the LA Times and was featured on NPR’s All Things Considered. The Urban Voices Project has had the privilege to collaborate with Street Symphony’s Messiah Project in December 2015, as well as LA Opera’s Community Festival Play of Daniel in March 2016.

Monday, November 14, 2016, continued

NACHC HAS GONE GREEN. All conference presentations and handouts provided by speakers will only be available on MyNACHC one week prior to the conference. Hard copies of slides or handouts will not be provided on-site.

Details on how to access these materials prior to the conference will be provided in your registration confirmation. It will be your responsibility to download these to your electronic device and/or print copies if you would like to have them available in paper form. Please keep in mind that only those presentations provided to NACHC by speakers, prior to the conference, will be available online. All presentations that are provided to us after the submission deadline will be available on MyNACHC following the conference.

What if I want copies of the course presentations to take notes?Specific instructions for accessing course materials will be sent to you in advance of the on-site program. Presentations received by speakers will be available on MyNACHC one week prior to the start of the conference. You will be able to download the materials, print them and bring them with you. If you would like to print or view the slides on-site, we suggest you bring your laptop or tablet to the conference. Power strips will be provided at the front tables in each meeting room. Printers are located in the hotel’s business center for a fee.

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National and State Election Review and the Policy Implications Moderator: Jana Eubank, Associate Vice President, Public Policy and Research Division, NACHC

Speakers:

AmyCunniffe SarahEgge RonBrownstein Principal, Washington Council Principal, Washington Council National Political Columnist Ernst & Young Ernst & Young and Correspondent, Los Angeles Times

Ron Brownstein is political director of Atlantic Media Company, editorial director and columnist of the National Journal, and senior political and election analyst for CNN and ABC. He provides an insider’s look into politics and the media as well as healthcare, energy, and the press’ impact on Americans. Brownstein is a two-time finalist for the Pulitzer Prize and is the author of six best-selling books. His articles on politics, public policy, and culture have appeared in myriad publications.

4:00pm – 4:15pm Break

4:15pm – 5:30pm Medicaid Post-Election The election ushers in new policymakers at the state and federal levels, including a new federal

administration. This session will take a closer look at recent activity at CMS and in the states and what health centers could expect as a result of these activities.

Speakers: Jana Eubank, Associate Vice President, Public Policy and Research Division, NACHC Dawn McKinney, Director, State Affairs, Public Policy and Research Division, NACHC

Monday, November 14, 2016, continued

2016 Leader SponSorS

Opening General Session Sponsored by

Partner Sponsor

and

5:30pm – 6:30pm Welcome Reception San Gabriel

BKD National Health Care Group

The waves of change never stop in the health care industry. Regulations are always evolving, and you can’t afford to tread water. BKD National Health Care Group is at ease in your world. Our advisors help approximately 250 community health centers with a wide variety of accounting, tax and consulting issues. Experience how our expertise can help your organization get ahead of the curve.

BKD is pleased to be a 2016 Leader Sponsor with the National Association of Community Health Centers.

Michael B. Schnake, CPA, CGFM® mschnake@bkd.com // 417.865.8701 bkd.com

250 CHCs

experience momentum

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Tuesday, November 15, 2016

7:00am – 7:45am PCA Communications Breakfast California

7:00am – 8:00am Continental Breakfast International Foyer

7:30am – 12:00pm Registration International Foyer1:30pm – 4:00pm

8:00am – 9:30am HGS2 General Session International

Partnership Update: The National Center for Medical-Legal Partnership Ellen Lawton, JD, Co-Principal Investigator

Introduction by Randy Runyon, Chief Executive Officer, Ohio Association of Community Health Centers

Dreamland: The True Tale of America’s Opiate Epidemic

Sam Quinones, Journalist and Author

Sam Quinones is a Los Angeles-based freelance journalist and author of three books of narrative nonfiction. His latest book Dreamland: The True Tale of America’s Opiate Epidemic (Bloomsbury, 2015) recounts twin stories of drug marketing in the 21st Century: A pharmaceutical corporation flogs its legal new opiate prescription painkiller as non-addictive. Meanwhile, immigrants from a small town in Nayarit, Mexico devise a method for retailing black-tar heroin like pills in the United States, and take that system nationwide, riding a wave of addiction to prescription pills from coast to coast.

The collision of those two forces has led to America’s deadliest drug scourge in modern times.

Sam Quinones will sell and sign copies of his book immediately following this session in the International Foyer.

9:30am – 10:00am Refreshment Break

10:00am – 11:30am HTuA1 Best Practices in Care Coordination California

The Community Care Coordination Program is an essential element of Population Health Management involving effective care management of patients with more than two chronic diseases. Utilizing health coaching principles and mutual goal setting strategies, Care Coordinators help patients self-manage their chronic disease resulting in improved outcomes related to quality of life, longevity, and healthcare cost reduction. A successful Care Coordination program relies on effective partnerships with local colleagues and key leaders to ensure that available community resources align effectively with patient needs. Maximizing use of available data to identify care gaps, population risk, and inappropriate use of services assists the Care Coordinator with focusing on priorities of need within their local community. This session will focus on the various care coordination models available and how to assure your care delivery team is aligned to assure results.

Speakers: Mary Franz, Executive Director, High Tech LA Mary Bittner, DNP, MPA, RN, CENP, Vice President, Clinical Development, National Rural Accountable

Care Consortium

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10:00am – 11:30am HTuB1 Assessing and Addressing Social Determinants of Health San Gabriel

Capturing social determinants of health data is becoming an increasingly important part of care delivery. The Protocol for Responding to and Assessing Patient Assets, Risks, and Experiences (PRAPARE) is one tool that health centers can use to identify and address patient social risk factors. This session will focus on the role of PCAs and HCCNs in aggregating the data collected by the tools and bringing the model to scale.

Moderator: Michelle Proser, MPP, PhD, Director of Research, NACHC

Speakers: Laurie Francis, RN, MPH, Senior Director of Innovation, Oregon Primary Care Association Bethany Johnson-Javois, MSW, Chief Executive Officer, St. Louis Integrated Health Network Joe Pierle, MPA, Chief Executive Officer, Missouri Primary Care Association Andrew Hamilton, RN, BSN, MS, Chief Informatics Officer/Deputy Director, Alliance of Chicago

Community Health Services

10:00am – 11:30am HTuC1 Can We Improve Health by Collaborating Across Systems? Pacific

Across the country, access to specialty behavioral health services is inadequate and many individuals and healthcare entities are looking to health centers to fill the void. For individuals receiving mental health and primary care services at separate locations, the ability of their providers to share information and coordinate care is challenging at best. Furthermore, providers are often concerned they are making treatment decisions with incomplete or inaccurate information. In this session, findings from two San Diego pilot programs, Shared Treatment Pilot and Transition Visit Pilot, will be reviewed – focusing on the response of the providers involved in the project. The rationale, purpose, and goals of the pilot programs will be explained, highlighting the reactions of mental health clients who were transitioned to primary care for ongoing care. Methods used in the projects to “work around” the current barriers to communication and coordination of care between the mental health and primary care providers will also be discussed. Participants will also explore how PCAs and HCCNs can support their health centers to take advantage of value-based payment opportunities to serve these patients efficiently and effectively.

Speakers: Dennis Freeman, MD, Chief Executive Officer, Cherokee Health Systems Nicole Howard, MPH, Executive Vice President, Health Quality Partners of Southern California

Tuesday, November 15, 2016, continued

NACHC gratefully acknowledges the following sponsor:

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11:30am – 2:00pm HGS3 Luncheon Program International

Partnership Update: Community Health Center, Inc. Kerry Bamrick, Senior Program Manager, Weitzman Institute

Presentation of 2016 Henry Fiumelli Patient Advocate Award Presented by 2015 Henry Fiumelli Patient Advocate Award Winner: Polly Anderson, Chief Operating Officer, Colorado Community Health Network

Why Actuaries Matter – Understanding and Accepting Risk Health centers and most primary care providers have generally been insulated from risk contracting

conversations over the years but with the implementation of the Affordable Care Act and most recently MACRA, those days are likely coming to an end. Health centers must be equipped with the skills and knowledge to comprehend risk and consider their managed care contracts from the new and unfamiliar perspective of risk acceptance. With the creation of so many new clinically integrated networks, health centers must begin to understand risk the same way as large managed care plans.

Speakers:

Jeremiah Reuter, ASA, MAAA Adam Falcone, Esq. Director, Provider Risk Advisory, Optum Consulting Partner, Feldesman Tucker Leifer Fidell LLC

Sponsored by

2:15pm – 3:45pm HTuA2 Optimizing Data Integrity Through Validation California

Performance improvement is a business imperative as we transition to value-based care. While the health of our patients has always been at the center of our mission, the new healthcare environment has brought increased attention to demonstrating quality of care. Valid data is foundational to achieving this aim. However, do we trust that our data is right? How do we convince our staff and stakeholders? Fortunately, we don’t have to rely on hope. PCAs and HCCNs can take powerful steps to help validate health center data to optimize its integrity and ultimately leverage it to improve performance. This session will focus on the key components of data integrity, on-the-ground experiences of networks to validate data for the Million Hearts project, and engaging population health management/data warehouse vendors, including what a partnership model around data might look like.

Moderator: Meg Meador, MPH, C-PHI, Director, Clinical Integration and Education, NACHC

Speakers: Terry Wilcox, CPHIT, CPEHR, Manager of Special Projects, Health Center Partners of Southern California Susan Wilson, MBA, Chief Operating Officer, Missouri Primary Care Association

Tuesday, November 15, 2016, continued

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2:15pm – 3:45pm HTuB2 Building Relationships with Payers San Gabriel

In the new value-based healthcare environment, establishing and maintaining strong payer-provider relationships is more important than ever. It is through these partnerships that health centers, PCAs, and HCCNs can get access to data, technology, and other resources that are needed to improve quality and decrease cost. This session will feature a panel of representatives who will speak from their experiences on what payers are looking for and how health centers can best position themselves.

Speakers: Sabra Matovsky, MBA, Executive Vice President, Integrated Health Partners of Southern California John Baackes, Chief Executive Officer, LA Care Natalie Ellertson, Vice President, Clinical Improvement Programs, Optum

2:15pm – 3:45pm HTuC2 Predictive Analytics and Business Intelligence Pacific

Predictive Analytics has become a buzz word over the past several years, but what does it really take to use data to drive services and make smarter business decisions? The focus of this session will be on the use of predictive analytics and business intelligence in the field. HealthLinc Community Health Center will also address their use of population management software to identify and target high-risk patients.

Moderator: Jonathan Chapman, MBA, Director of Community Health Center Advisory Services, Capital Link

Speakers: Beth Wrobel, Chief Executive Officer, HealthLinc Andrew Hamilton, RN, BSN, MS, Chief Informatics Officer/Deputy Director, Alliance of Chicago

Community Health Services

3:45pm – 4:00pm Break

4:00pm – 5:30pm HTuA3 Supporting the Health Center Workforce International

According to a recent NACHC report, as many as 95% of health centers reported at least one clinical vacancy. The Association of Clinicians for the Underserved (ACU) STAR² Center has created individual recruitment and retention profiles for each health center program grantee and FCHC Look-A-Like across the country and has also worked with PCAs to create workforce strategic plans. The California Primary Care Association also recently released a report, Horizon 2030, Meeting California’s Primary Care Workforce Needs, that highlights the tremendous shortage of primary care providers in California, but also lays out a roadmap of policy, regulatory, and program solutions to address the issue. In this session, participants will learn about strategies for addressing workforce challenges and creating a workforce program. A representative from Western Governors University will also discuss ideas for addressing these persistent workforce issues health centers face.

Speakers: Allison Abayasekara, MA, Director, Training and Technical Assistance, Association of Clinicians for the

Underserved Carmela Castellano-Garcia, Esq., President and CEO, California Primary Care Association Jan Jones-Schenk, DHSc, RN, NE-BC, National Director College of Health Professions, Western

Governors University

Tuesday, November 15, 2016, continued

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4:00pm – 5:30pm HTuB3 Medicare Shared Savings Program Best Practices California

With the advent of accountable care and value-based pay, health centers face a myriad of options that need to be thoroughly analyzed to assure smart business decisions are made. The challenge with many of these new platforms is they are generally state-based and sometimes even localized, making it very hard to compare and contrast what might be the best path forward. However, the Medicare Shared Savings Program (MSSP) levels the playing field across the country and provides significant strategic alignment for health centers focused on the Triple Aim. Not only can health centers create local or state-driven clinically integrated networks, they can look at MSSP platforms anywhere in the country to see how others are solving issues and creating successful care management models. This session will look at health center networks from across the country using different models and how they have led to success. Further, this session will explore how these networks intend to use the MSSP to strategically move toward other payers such as Medicaid and commercial markets.

Moderator: Jennifer Nolty, Director of Innovative Primary Care, NACHC

Speakers: Yvonne Ketchum, Chief Executive Officer, Idaho Primary Care Association JeffSpight, Chief Executive Officer, Universal American

4:00pm – 5:30pm HTuC3 Advancing Financial Strength: Leveraging Networks and National Cooperative Agreements to Support Health Center Finance San Gabriel

To assist health centers in maximizing revenue streams, given a changing payer mix and potentially larger patient base, they need up-to-date financial and operational metrics to inform decision-making, customized action plans to respond, and help with implementing new processes and strategies for greater access to care. To respond to this need, Capital Link collaborated with Community Clinic Association of Los Angeles County (CCALAC) to provide Advancing the Financial Strength of Los Angeles County Health Centers (AFS). This session will examine the process used, its results, lessons learned, and how this can be replicated across the country.

Speakers: Susan Petrie, MBA, Chief Operating Officer, Capital Link Louise McCarthy, President and CEO, Community Clinic Association of Los Angeles County

4:00pm – 5:30pm HTuD3 Understanding the Role of Addiction in Primary Care to Combat the Opioid Epidemic: Opportunities for Partnership Pacific

This session will highlight the science of addiction and models from primary care to address the opioid epidemic from a population health management and system change perspective. Presenters will share their expertise and experience in key content areas including state policy, partners for training and technical assistance, and the changing role of Medicaid.

Moderator: Lynda C. Meade, MPA, Director of Clinical Services and Director of Michigan Quality Improvement

Network, Michigan Primary Care Association

Speakers: Grace Katie Bell, MSN, RN-BC, CARN, PHN, Best Practices Addiction Nursing, Chapa-De Indian Health Gary Tsai, MD, Medical Director and Science Officer, Substance Abuse Prevention and Control, Los

Angeles County Department of Public Health Keith Heinzerling, MD, Medical Director, UCLA Center for Behavioral and Addiction Medicine

6:00pm – 9:00pm Classically California Reception noor 300 East Colorado Blvd., Suite 200 Voted by Business Weekly: Best of Pasadena 2016

Tuesday, November 15, 2016, continued

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Wednesday, November 16, 2016

7:30am – 8:30am Continental Breakfast International Foyer

7:30am – 10:00am Registration International Foyer

8:00am - 9:15am HGS4 General Session: Health Professional Shortage Area Update International

This session provides a refresher on the key concepts of shortage designation, an overview of HRSA’s efforts to modernize the shortage designation program, and an examination of what these efforts mean for Primary Care Associations and Community Health Centers. The refresher on key shortage designation concepts includes a look at some of the programs that use shortage designations, the types of Health Professional Shortage Area (HPSA) designations, and the HPSA designation and scoring criteria. It aims to provide PCAs and CHCs with the contextual knowledge to proactively engage with HRSA as it continues to work with stakeholders to explore options for modernizing its Auto HPSA scoring process.

Partnership Update: John Snow, Inc. Kiely Houston, Consultant

Melissa Ryan, MPH, Operations Director, Policy and Shortage Designation, Bureau of Health Workforce

9:15am – 10:00am HGS5 General Session: Bureau of Primary Health Care Update International

Tonya Bowers, MHS Acting Associate Administrator for Primary Health Care,

Health Resources and Services Administration, U.S. Department of Health and Human Services

10:15am – 10:50am Conference participants will join their respective regions, as outlined below, to discuss Ms. Bowers’ remarks and develop follow-up questions for her. Each group will prioritize questions to prepare for this rapid fire Q&A.

Group 1 (Regions 1, 2, 3) San Gabriel Group 2 (Regions 4, 5, 6, 7) California Group 3 (Regions 8, 9, 10) International

11:00am – 12:15pm BPHC Q&A International

Participants return to general session for Q&A

12:15pm Conference Concludes

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17

Key to Speakers

Abayasekara, Allison- HTuA3

Baackes, John- HTuB2Bamrick, Kerry- HGS3Bell, Grace Katie- HTuD3Bittner, Mary- HTuA1Bowers, Tonya- HGS5Brownstein, Ron - HGS1

Castellano-Garcia, Carmela- HTuA3Chapman, Jonathan- HTuC2Cunniffe, Amy- HGS1

Egge, Sarah- HGS1Ellertson, Natalie- HTuB2Eubank, Jana- HGS1

Falcone, Adam- HGS3Francis, Laurie- HTuB1Franz, Mary- HTuA1Freeman, Dennis- HTuC1

Hamilton, Andrew- HTuB1Harrison, Stephanie - HGS1Heinzerling, Keith- HTuD3Houston, Kiely - HGS4Howard, Nicole- HTuC1

Johnson-Javois, Bethany- HTuB1Jones-Schenk, Jan - HTuA3

Ketchum, Yvonne - HTuB3

Lawton, Ellen- HGS2

Matovsky, Sabra- HTuB2McCarthy, Louise- HGS1, HTuC3McKinney, Dawn- HGS1Meade, Lynda- HTuD3Meador, Meg- HTuA2

Nolty, Jennifer- HTuB3

Petrie, Susan- HTuC3Pierle, Joe- HTuB1Proser, Michelle- HTuB1

Quinones, Sam- HGS2

Reuter, Jeremiah- HGS3Ryan, Melissa- HGS4

Spight, Jeff- HTuB3

Tsai, Gary- HTuD3

Wilcox, Terry- HTuA2Wilson, Susan - HTuA2Wrobel, Beth- HTuC2

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NACHC Membership . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

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Sponsor Profiles

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As a top-tier CPA and advisory firm, BKD, LLP helps community health centers nationwide with unique financial issues. BKD National Health Care Group provides audit, tax, and accounting outsourcing; operations consulting; cost-report preparation; strategic positioning; and Medicare and Medicaid and third-party payer reimbursement consulting to thousands of healthcare providers, including approximately 250 CHCs. Experience objectivity and peace of mind from a firm with resources that bring insight and understanding to improve business performance.Mike Schnake, 910 E. St. Louis St., Ste. 200, Springfield, MO 65806Phone: (417) 865-8701 Email: mschnake@bkd.comwww.bkd.com

Centene Corporation  �

Centene Corporation, a Fortune 500 company, is a leading multi-line healthcare enterprise that provides programs and services to government sponsored healthcare programs, focusing on underinsured and uninsured individuals. Many receive benefits provided under Medicaid, including the State Children’s Health Insurance Program (CHIP), as well as Aged, Blind or Disabled (ABD), Foster Care and Long Term Care (LTC), in addition to other state-sponsored/hybrid programs, and Medicare (Special Needs Plans). The Company operates local health plans and offers a range of health insurance solutions.Helen Bryson, 7700 Forsyth Blvd., St. Louis, MO 63105Phone: (803) 960-1947 Email: hbryson@centene.comwww.centene.com

McKesson Medical-Surgical  � � �

McKesson Medical-Surgical is pleased to continue our support this year. Bringing you more than 350,000 products you need, when you need them. We offer tools that help you manage costs and enhance patient care – all while providing insights and expertise to guide you through the changing world of healthcare. We deliver the right products and the right solutions to address today’s challenges, while preparing for tomorrow’s.Kathryn Gray, 9954 Mayland Dr., Richmond, VA 23233Phone: (804) 553-2241 Email: kathryn.gray@mckesson.comwww.mckesson.com

NextGen Healthcare  � � NextGen Healthcare helps community health centers improve collaborative coordinated care, patient engagement and outcomes with integrated technology solutions for medical, dental, and behavioral health. We empower CHCs to nurture measurably healthier communities at lower cost for success in new value-based care models. Cost-effective solutions and expertise include integrated EHR, practice management, interoperability, patient engagement and population health, care management, and analytics, as well as revenue cycle billing, collections, claims, and managed cloud services.Tom Farmer, 795 Horsham Rd., Horsham, PA 19044-1208Phone: (215) 657-7010 Email: tfarmer@nextgen.comwww.nextgen.com/chc

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PCA and HCCN Conference Sponsors

Gold Sponsor AristaMD Providing Complimentary Wi-Fi

AristaMD is a digital health company focused on improving access to specialist care and reducing costs by facilitating rapid collaboration between primary care providers (PCPs, NPs, PAs) and specialists. Designed by practicing physicians, the AristaMD eConsult Platform combines clinical work-up checklists developed at the University of California, San Francisco; eConsults with board-certified specialists and robust data collection and reporting into one easy-to-use software platform that is interoperable with core electronic medical records.Suhayla Karawan, 11099 N. Torrey Pines Rd., Ste. 290, LaJolla, CA 92037Phone: (855) 750-4774 Email: suhayla@aristamd.comwww.aristamd.com

Benco Dental � � � Benco Dental, headquartered in Pittston, Pennsylvania, is THE largest privately-owned, full-service distributor of dental supplies, dental equipment, and dental consulting in the U.S. Founded in 1930 by Benjamin Cohen, the company has remained family-owned and focused on the unique mission of “delivering success smile after smile.”John Lamb, 295 Centerpoint Blvd., Pittston, PA 18640Phone: (800) 462-3626 Email: info@benco.comwww.benco.com

Capital Link �Capital Link is a national, nonprofit organization that has worked with hundreds of health centers and primary care associations over the past 15 years to plan capital projects, finance growth, and identify ways to improve performance. We provide innovative advisory services and extensive technical assistance with the goal of supporting and expanding community-based healthcare.Mark Lurtz, 40 Court St., 10th Fl., Boston, MA 02108Phone: (636) 244-3082 Email: mlurtz@caplink.orgwww.caplink.org

Cardinal Health �  � At Cardinal Health, we strive to provide high quality healthcare and pharmacy access to patients in their communities. Community health centers offer a comprehensive approach to keeping patients healthy by striving to be true patient-centered medical homes. Cardinal Health is proud to serve your community with local, passionate healthcare professionals.Rick McGraw, 7000 Cardinal Pl., Dublin, OH 43017Phone: (614) 553-3688 Email: rick.mcgraw@cardinalhealth.comwww.cardinalhealth.com

Certintell Telehealth Your patients are mobile. Many times an in-office visit for your patients is not convenient. Up to two-thirds of primary care visits can be done remotely with a virtual video visit or secure messaging. Improve patient satisfaction scores, decrease no-shows/missed appointments, and improve patient outcomes in your medical home. Our HIPAA-compliant platform allows FQHCs, to offer secure text messaging, image sharing and video visits to patients via mobile devices and web browsers. Access is everything!Huzefa, 321 E. Walnut St., Ste. 202, Des Moines, IA 50309Phone: (323) 790-4566 Email: huzefa@certintell.com www.certintell.com

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Gold Sponsor Collaborative Health Systems Exclusive Awards Luncheon

Collaborative Health Systems is a management services organization helping community physicians transform, culturally and operationally, to become practitioners in the new value-based care environment. Our collaborative approach ensures our physician partners have resources, expertise, support and guidance in areas that make value-based care work—from population health analytics to clinical care coordination to patient engagement to back office management. We steadily work with doctors to make the culture changes necessary to practice in the new paradigm. Helping to coordinate care and change behavior…

CHS provides comprehensive support for its physician partners by providing actionable data to help coordinate care and helping practices change behavior to meet the new quality requirements of the value-based payment system. By selectively partnering with providers to help them transform to “fee-for-value” payment models, we enable our partners to grow and diversify their revenue streams while elevating the quality and experience of care delivered to patients.Jeff Spight, 44 S. Broadway, Ste. 1200, White Plains, NY 10691-4411Phone : (914) 597-2073 Email: Jeffery.Spight@UniversalAmerican.comwww.collaborativehealthsystems.com

Gold Sponsor eClinicalWorks � � Providing Conference Tote Bags

eClinicalWorks offers ambulatory clinical solutions consisting of EMR/PM software, patient portals, and a community health records application. With more than 100,000+ physicians and 600,000+ users across all 50 states using its solutions, customers include physician practices, out-patient departments of hospitals, health centers, departments of health, and convenient care clinics.Kelli Smith, 2 Technology Dr., Westborough, MA 01581Phone: (508) 836-2700 Email: sales@eclinicalworks.comwww.eclinicalworks.com

Greg Facktor & Associates Greg Facktor & Associates (GFA) is a healthcare consulting firm servicing the healthcare industry nationwide with expertise working with Federally Qualified Health Centers, hospitals, and primary care associations. Since 2001, GFA has worked with clients on strategic planning, grant writing, infrastructure/program development, implementation, interim management, governance, finance, administration, risk management, training, regulatory compliance, and more. Through its multi-faceted model, the GFA team ensures clients receive needed expertise and experience when it matters most.Brian Nolan, 316 N. Rossmore Ave., Ste. 505, Los Angeles, CA 90004Phone: (213) 215-0541 Email: brian.nolan@gfahealthconsulting.comwww.gfahealthconsulting.com

i2i Population Health � A KLAS Leader in the delivery of actionable population health, i2i’s integrated Population Health Management and Analytics solutions (i2i Tracks and PopIQ) have proudly served healthcare organizations for more than 16 years. The company offers a depth of experience gained from over 2,500 U.S. healthcare delivery sites, across 35 states, supporting 20 million lives. With i2i, healthcare providers optimize clinical, financial, and operational success in order to reap the benefits of value-based care.Rhonda Metze, 3663 N. Laughlin Rd., Ste. 200, Santa Rosa, CA 95403Phone: (707) 575-7100 Email: info@i2ipophealth.comwww.i2ipophealth.com

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Nonstop Administration and Insurance Services � � � Nonstop Administration and Insurance Services is a mission-based healthcare broker revolutionizing the way healthcare is delivered to the health center community through the Nonstop Wellness program. By removing the financial barriers to a partially self-insured insurance program, Nonstop is able to provide a previously unavailable health plan model to health centers. Nonstop is proud to partner with Community Health Ventures to offer our program through its Value in Benefits (ViB) pilot. Learn more at www.nonstopwellness.com/value-in-benefits/.Kristin Donahue, 2300 Clayton Rd., Ste. 1450, Concord, OR 94520Phone: (503) 939-0548 Email: kdonahue@nonstopwellness.comwww.nonstopwellness.com

Philips WellcentiveThe Philips Wellcentive solution is built from the ground up to help our customers improve quality, optimize revenue, and transform the healthcare process. Our value-driven population health management solution combines our more than 11 years of PHM experience with highly scalable, cloud-based technology and transformative services to deliver clinical, financial and human outcomes for providers, health organizations, payers and employers.Hannah Lewis, 100 North Point Center East, Ste. 320, Alpharetta, GA 30022 Phone: (678) 804-8019 Email: hannah.lewis@wellcentive.comwww.wellcentive.com

Visualutions, Inc. � Visualutions is a healthcare technology company providing clinical, financial, and IT solutions to enterprise organizations such as FQHCs, CHCs, PCPs, ACOs, ambulatory facilities, and freestanding emergency rooms. Our products and services are as diverse as the customers we service, and include: revenue cycle management/consulting, PM/EHR software enhancements, system implementation, training and support, data conversions/interfaces, Microsoft-Certified Cloud hosting services, PCMH management and consulting, and data analytics software/warehousing.Mark McCracken, 7440 Mintwood Ln., Spring, TX 77379Phone: (818) 620-5998 Email: markm@visualutions.comwww.visualutions.com

Weitzman Institute/ Community Health Center, Inc.Community Health Center, Inc.’s (CHC’s) Weitzman Institute inspires innovation and develops best practice models to transform primary care through research, quality improvement training, Project ECHO®, and training the next generation. Project ECHO connects primary care providers with multidisciplinary teams of specialists to improve the management of patients with complex conditions. Weitzman Institute provides state-of-the-art Quality Improvement training on facilitation, team dynamics, Lean, and change management and is training the next generation of leaders in healthcare.Patti Feeney, 675 Main St., Middletown, CT 06457Phone: (860) 347-6971 Email: Feeneyp@chc1.comwww.weitzmaninstitute.org

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REGION IX CLINICAL EXCELLENCEC O N F E R E N C EJUNE 4-6, 2017 • HYATT REGENCY MAUI RESORT & SPA

Register at www.cpca.org