Notice of Confidentiality - The enclosed material is proprietary to DiAlo Web & Graphic Designs. All rights therein are reserved.

2

Thank you for considering us to provide your company with a website or graphic design quote. Our mission is to provide the best and most cost effective website and graphic design service for your business. A professionally constructed website or graphic design can promote your products and services, enhance your image, and generate sales!

TOP REASONS TO CHOOSE US!

1) Professional, engaging and functional designs.

We design web sites and graphic to reflect your company's image. Our web designs are professionally built with visual graphics to help make your visitors feel comfortable and secure to stay longer and interact with what your offering. And because of this increased credibility, your visitors are more likely to purchase the products and services that you are selling. We will carefully research your business needs and plan a strategy to create the ideal web or graphic solution. Browse our design portfolio.

2) We stand behind our work.

We’re so confident that we can create a design for any business, service or product. We'll do whatever it takes to make sure you are completely satisfied with your project. We're here to give our clients what they want, when they want it and at a price that matches their expectations.

3) Responsive customer service.

You'll enjoy doing business with us. Our design team is responsive, well trained, and friendly. Our design hours are Monday through Saturday 12PM to 9PM, but we're in front of our computers all day, everyday! For a faster reply it's best to contact us through email.

CALL (614) 245-8735 - Mon-Sat 12noon-9pm EST

EMAIL -sales@dialowebdesigns.com

Yahoo Instant Messenger ID: DiAloDesigns@yahoo.com

Bing Instant Messenger ID: DiAloDesigns@hotmail.com

4) We're passionate.

We're not a fly by night type of business, here today and gone tomorrow, we will be right here (God willing). We design websites and graphics because we have a passion for it. We're bookworms and computer geeks and you can count on us to continue our education to keep our skills up-to-date in the design world.

5) You, the client, have ownership of the design, not us.

3

Unlike some of our competitors, you will have full ownership to all your files once were done with your design. This gives you the right to take your files if you decide to move on to another design company. We'll do whatever it takes to keep you satisfied.

6) Free maintenance.

We offer 30 days of free maintenance after your design is up and running, so if you notice something that you didn't notice before, we won't charge you to change it.

7) Free search engine registration.

All standard website packages come with a free site submission/registration to crawler-based search engines such as Google, Yahoo, MSN and some other popular search engine sites. This service is valued at $100.

8) Reasonable rates.

We're an affordable website design and development company designing since 2006 and we have no intentions of stopping! We specialize in website design, web development, graphic design and search engine marketing. Our fees are flat rated, we DO NOT charge by the hour, although, if you prefer, we can quote you on an hourly rate. Our service is built on trust and value; we think you'll agree, we're the most affordable design solution for your business.

9) Fast turnaround and free promotion.

We take full responsibility in guiding all our client's through their design project. We will keep you informed on a continual basis until your project is complete. We know how important your design is to you therefore we work around the clock to complete your project on time. And to help with your website promotion, we will post a link on our site as well as on our social networking pages, FaceBook and Twitter, to help generate traffic to your website.

10) Hosting with 99% uptime and dedicated email addresses.

Uptime. It's a small word that has big meaning when it comes to having your website on the Internet. Our vendor of choice guarantees a 99% uptime. You can count on your website being available to your visitors at all times. You’ll receive unlimited dedicated email addresses (you@yourdomain.com) along with our hosting services. But if you decide to host with another company we can upload all your files to that hosting provider or we can email you the design files.

11) Search engine built designs.

All standard website packages come with keywords, alt tags, page titles and Meta tag descriptions and are equipped to be SEO friendly; provided that you provide the keywords and your website description. A properly SEO built website can will help increase your search engine ranking which will in turn help generate sales.

What’s needed in order to have a website? A domain name, hosting service and a designed website! That’s it.

WEBSITE SERVICES:

Website Audio. Video Clips. Professional Voice Recording. Online Order Forms. Hit Counter. PowerPoint Presentations. Video Editing. PayPal Set Up. Flash Animation. Slideshows. Domain Registration. Hosting. Website Content Writing. Email Auto Reply Responder. Web Statistics. Photo Galleries. Corporate Identity Packages. Google Calendar.

4

GRAPHIC DESIGN SERVICES:

We focus our designs on typefaces, illustrations and images. We use typography, visual arts and interface designs and page layout techniques to create effect graphical designs. Our services include magazine layouts, print and online advertisements, company logos and web design. We can design and print newsletters, brochures, fliers, CD covers, restaurant menus, invitations, promotional items, signage, postcards, web banners, email campaigns, business forms, postcards, flyers, business cards, letterhead, media kits, obituaries, wedding programs, banners & signs, PowerPoint presentations and so much more.

If you can think it....we can design it.

ADMINISTRATIVE ASSISTANT SERVICES:

Typing. Creative Content Writing. Office Duties. Paperwork Duties. Accounting. Taxes. Marketing Services. Email Marketing. Digital Photography Services. Professional Voice Recording.

THE DESIGN PROCESS:

The Initial Consultation All services begin with an initial consultation to determine your exact needs and desires. This helps us gather information about your company, services, audience, purpose, site goals, and more. This step is important because we are committed to providing you with solutions that will work for you, not for us! The Proposal & Paperwork After you are confident we have addressed all your ideas, questions, and requirements, you can get specific recommendations for your project. We explain these options with the proposed pricing to deliver them. Once you agree, you receive a formal proposal that contains all of the work you require, prices and payment schedule, and contract. At ANY time please contact us about any concerns, questions or comments you have about your project. Payments We require 50% deposit to start your web design project. After an agreement is met and paperwork is signed and faxed or mailed to us, we start the actual design process. The other 50% is due upon completion. Collecting Your Content You will provide us with the text and any other content for your website and any specific pictures you would like. We offer optional administrative services. Design Development We ask you to provide examples of websites you really like, colors you like, and your competitors’ websites. Once you provide that information to us we'll start designing the first review stage of the Home page. Design Selection & Finalization After the initial "Home page" is designed, you will review it. We'll send you a web link to view the "Home page" and ask if you would like any changes. You request revisions as necessary and then you provide final approval. Web Development

5

After receiving your final approval on the "Home page", we will then begin building the rest of the website and web pages, incorporating the design and all of the content that you provide. Pre-launch Evaluation After the site is built, you will be able to view all pages to make sure everything is exactly how you want it. You will submit any desired changes and then give final approval before the site goes on the World Wide Web. Launching Your Website After final approval and payment has been received, your website will be published on your domain, and it will be ready for the world to see! Final Step Submitting/registering your site to the search engines.

DESIGN POLICY:

Hours of Operation Our normal hours of operation are Monday through Saturday 12PM to 9PM. Requests for service beyond these hours of operation are subject to additional charges. At our discretion we may work after hours to complete projects. Design Information The customer understands that the estimated completion date on the design project is just that, an estimate, as long as it’s in reasonable standards. Customer add on's and change orders may affect project cost and completion time. Customer further agrees that DiAlo cannot be held liable for non-performance because of circumstances beyond our control. This includes, but is not limited to, an act of God, contrary schedules; customer caused delays or unexpected issues. These circumstances can alter the approximate completion date. Customer Guidance It is DiAlo’s responsibility to guide the client through the steps of their design project. We will verbally go over all procedures and keep the customer informed on a continual basis until the project is complete. If this is not done the customer should immediately contact us at (614) 245.8735, ext. *414. (star, 414) New Website Project Approval Once the final draft has been approved and our design team has started, changes will be billed at our hourly website design rate of $35 an hour. Cancellation The initial service order may be canceled, without penalty, as follows: A. With in 72 hours from signing the service order. B. If the customer files protection under the federal bankruptcy laws of any bankruptcy petition or a third party against DiAlo commences petition for receiver. If an advance was given DiAlo will refund the money but if the customer issues a stop payment or the funds are not available, the customer is responsible for a $35 bank return fee per occurrence. Service Concerns The customer is advised to review their site and list items that need our attention. Project concerns or questions should be communicated immediately by calling (614) 245.8735, ext. *414 (star, 414). For a resolution whether in person, via telephone, email, by regular mail or by fax transmission. We want nothing less than “complete” customer satisfaction.

6

Agreement Changes This Agreement may be amended, supplemented or changed only by agreement in writing signed by both of the parties. Any notices to this Agreement shall be in writing and shall be hand delivered, mailed by certified or first class mail sent by recognized overnight courier service or transmitted using facsimile equipment. Agreement Breach This Agreement shall be governed by and construed in accordance with the laws of the State of Ohio. In the event of a contract breach by customer of any terms and conditions set fourth herein and should it be necessary to commence collection proceedings as a result of the customer’s failure to make payments, as due, we shall also be entitled to reimbursement for the cost of such proceedings. Such cost and expenses include, but are not limited to, filing fees, lien fees, collection costs, travel cost, supplies used, payroll, and attorney and court fees. Suspension of Service If in our judgment reasonable doubt exists as to your financial responsibility, or if you are past due in payment of any amount owing to us, we reserve the right, without liability and without prejudice to any other remedies, to suspend our service, decline to deliver, or stop any work in progress until we receive payment of all amounts, whether or not due, owing to us, or adequate assurance of such payment. All service suspensions are notified in writing or by telephone. At our discretion and as a last resort DiAlo can amend the payment terms of the contract to make it easier for the customer if they are faced with financial difficulties. Refund Policy All work is guaranteed. Cash refunds are given as a last recourse. We will revisit or address any items to ensure customer satisfaction; if DiAlo can not correct the issue then a management-determined and customer agreeable refund is provided. If customer payment was made with a credit card the refund will be with a company check, to avoid costly merchant fees. The customer agrees to allow DiAlo to completely finish the project before involving an arbitrator. Please make sure that you've carefully read all service agreements. The deadline for any refund claim is 30 days after the completion date. Warranty All new website developments come with free website maintenance for 30 days. DiAlo makes no other warranties, express or implied and its agents or developers are not authorized to make any such warranties on behalf of DiAlo. The warranty is annulled if another service provider alters our work. Follow-Up Service If follow up service is needed after your project has been completed, please make a list of the items and submit it to us by fax, email DiAloDesigns@hotmail.com or by postal mail (PO Box 247301, Cols., OH 43224), although fax and email is preferred and quicker. If an immediate callback is needed you may contact us by telephone regarding the problem but we prefer request to be in writing. Include your name, contact number and website address. We will address the issue as soon as possible or as soon as scheduling allows and in the order that the requests are received, most of the time within 24 hours, depending on our current work load. If service is needed after the warranty has expired a maintenance fee will be accessible. Payment Terms Customer agrees that 50% is due before starting any NEW WEBSITE DESIGNS and 50% is due upon completion (prior to the site going live for the world to see) for all new website development projects unless otherwise indicated in writing. The customer agrees to pay the final balance upon our completion. We accept cash, check and all major credit cards. We reserve the right to charge a $20 wait fee for payments not ready upon new website completion and a $5 per day charge until the payment is made. You will be provided access to view the progress of the site development and provide input for desired changes. All expenses that are a

7

payout for example, the domain name registration, templates, and hosting fees are not included in the design fee; these fees are an addition to the design charges. There is a $35.00 fee for all returned checks. After receipt of advance payment (50% down) DiAlo will begin service 48 to 72 hours from receipt of payment. After the service contract is signed the price can not be changed. If the customer is unsure about descriptions on the service order the customer must get clarification prior to signing the service authorization. Yearly Billing All domain registrations and hosting packages are billed yearly prior to your renewal date. We reserve the right to temporarily remove your website from the host if your account goes past due. In the event files are removed, there will be an additional fee of $65 to restore files. Change Orders After a service order has been signed and work has begun there may be a fee associated with changing the work order. Payments for any and all-Additional Change Order (s) are due and payable prior to commencement of such extra work and upon signing of a Change Order Form. In the absence of a fixed price, work will be billed on a time and materials basis. A signed service order must be issued for all initial services to be performed. DiAlo does not provide any verbal agreements. Change Order Cause There are three origins of a change order: 1) Customer changed their mind about the work or design, 2) DiAlo recommends changing some aspect of the service or design, or 3) A change is required because unexpected circumstances were found. Any alteration or deviation from the signed service order authorization/invoice, involving extra costs or extra labor, will be executed only upon written orders and will become an extra charge over and above the specified contract price. A Disagreement DiAlo and the client hereby mutually agree in advance that in the event of a disagreement about the quality of work a third party (arbitrator or mediator) will evaluate the project and enable both parties to resolve any dispute. Or the customer may initiate alternative dispute resolution. This Agreement may be amended, supplemented or changed only by agreement in writing signed by both of the parties. Final Agreement And Binding Arbitration In the event DiAlo deems it necessary to file a mechanic lien to secure payment of the money due under this contract, or in the event it becomes necessary for DiAlo to file suit to collect any money due under its terms or to collect damages for violation of the provision of this contract, customer agrees to pay all DiAlo’s cost of litigation including a reasonable sum incurred by DiAlo for attorney fees. Third Parties If your web site is using third-party components such as web site trackers, weather info-feeds, etc. We have no control over what third party sites do and take no responsibility for loss of information due to actions of these sites. Any changes to your site stemming from regulations of these third party components will be counted as a maintenance update. (Example, A vendor site link may be inactive or broken due to change with your vendor site. This will be treated as maintenance update.) New Website Designs In order for us to provide a website from scratch you will need to complete our website planning worksheet so we can have an idea of what type of website you are trying to construct, such as preferred colors and layouts. Please know it takes a considerable amount of work to prepare a quality website. Search Engine Optimization

8

Web design and SEO services go hand and hand. We’ve done our research on how to acquire high search engine rankings. Our standard web design package includes SEO code. Browsers What causes browser display differences? Different browsers, different browser versions, different computer types, different screen sizes, different font sizes, html errors and browser bugs. Timeframe Your web site will be finished as quickly as possible. As long as materials are provided in an easy to understand format. Ownership Upon completion of your new website and granted your account is paid in full - you will own the copyrights to the web site as opposed to DiAlo Web Designs owning them. We will quickly provide the deliverables as detailed above. Prior to this, the site will only be visible in a “draft” location online, allowing you and us to view it anytime while it’s being built.

First 30 Days New website development will include minor updating over the first 30 days from completion. This covers minor price changes, product changes, etc. It does not include major changes, such as changing newsletter content (which essentially involves constructing a new webpage), which is billed at our hourly rate of $35. Hosting Service We will set up your website hosting with our preferred vendor or a vendor of your choice and include the yearly fee with our service invoice. To upload your web files to your hosting provider we need access to your host via File Transfer Protocol (FTP) or Hyper Text Transfer Protocol (http). We need your ID and password to login. We will take reasonable steps to insure this information is kept in the strictest confidence. No information shall be given to any third party. Copyrights Our contract includes a statement that you own the copyright to, or have permission from the copyright owner to use any photos or graphics you send us. Satisfaction Here at DiAlo Web Designs, we truly want your experience with us to be the best. We have high expectations and we too are consumers. We understand that prompt response, quality work, and reasonable prices are the keys to customer satisfaction. We hope your expectations are met and that you will give us the opportunity to serve you again in the future. Thank you for your business. Website Design Agreement The content of the web pages will be supplied by the client through the Planning Worksheet, unless otherwise stated in the written service contract. The website design Agreement and the Planning Worksheet both need to be signed with an initial 50% deposit to constitute authorization for our services to begin. The remaining balance is required once your website is completed. The client agrees that any elements of text, graphics, photos, and trademarks are owned by the client or that client has permission to use each of these elements. DiAlo Web Designs will be held harmless from any claim or suit from the use of such elements furnished by the client.

9

DiAlo Web Designs will retain full website ownership and copyright right until the total balance is paid in full. Once the balance is paid in full than all such rights will automatically be transferred to client. Any additional request not specified in the design agreement must be authorized via e-mail or a written addendum. All items specified in the initial agreement and client worksheet will be honored one (1) month after your website is completed. Always send your information electronically in .txt, .doc, .gif, or .jpg formats, on disk or by email. Hard copy material requires retyping and scanning, which will require extra administrative assistant rates and longer development times.

OUR WEBSITE MAINTENANCE:

Why call us for maintenance? We offer the lowest website maintenance rates available and if you find a lower price we will go even lower. Never pay hourly rates. No long term contracts. No hidden fees ever! Having us maintain your website frees you up to run your business instead of spending numerous hours learning how to maintain your site. Accuracy is important to us. We know that your site and the information on it are very important to you; we’ll do our best to get it right the first time. Website Maintenance Our definition of "Maintenance" is defined as keeping the web site updated. Our maintenance is not intended to be a website redesign. We reserve the right to distinguish between "updates" and "redesigns". Redesign work is charged at our website design rate. No website updates will be honored with accounts having past due balances. We do apologize for any inconvenience this may cause. Website Update Requests Website updates are completed within 24-72 hours of the time they are received, excluding weekends and holidays. Updates received after 6:00PM Eastern Time may not be completed until the next business day unless prior arrangements are made. Maintenance Flat Rates Our maintenance plans are flat rates; we do not charge by the hour. Service are prepaid to begin, and then invoiced thereafter. Our invoices are e-mailed or faxed on the 1st of every month. If no updates or changes have been requested, you still are responsible for your monthly maintenance plan fee and the allowed updates DO NOT CARRY OVER. Our Mistake Although we make every effort to make accurate changes, it is the client's responsibility to review updates and notify us of any necessary changes that need to be made. We do not charge for changes that are our fault. However, if a change needs to be made due to the client's error, it may be counted as a maintenance update. Electronic Format All new website content and website updates should be provided electronically (by email). Attachments should be in .txt or .doc (Word) format. Pictures need to be .jpeg, gif, bitmap or png. We do not encourage new website content and or website updates to be sent by postal mail or by fax. This method requires us to retype your data or scanning photos and this service will be BILLED EXTRA at our administrative assistant rates. Website Maintenance Billing Terms The first and last month payment is initially required to begin service and invoiced thereafter. Our invoices are due on receipt. All of our invoices are emailed and or faxed. Prompt payments are expected and appreciated.

10

Accounts not paid in full by the due date are charge a $20.00 late charge. No website updates will be honored with accounts having past due balances. We do apologize for any inconvenience this may cause. Do I Have To Sign a Maintenance Service Contract? No. We offer an "as needed" maintenance option that does not required a contract. All other website maintenance packages are set for a min of 3 to 6 months. This is paid up front and sets your price for 3 to 6 months. If there are any price increases you are unaffected by this for the duration of your subscription period. After the subscription period ends you will be automatically renewed unless you wish to discontinue the service or switch over to a different plan. If We Did Not Originally Design Your Website, In Order For Us to Provide Maintenance to It We Will Need the Following Information We will need access to your host via File Transfer Protocol (FTP) or Hyper Text Transfer Protocol (http). We also need your ID and password to login. All updates and maintenance information has to be in the form of an email. We will take reasonable steps to insure this information is kept in the strictest confidence. No information shall be given to any third party. Or we can email you the new files and you can upload them yourself. Each Maintenance Plan Include:

Content proofreading. Editing and updating of web page

coding. Image retouching, optimizing and

digital improving of the graphics. Link checking. File structure organization. Site navigation optimization. Providing recommendations on

making the site user friendly and optimized for search engines.

Conduct periodic testing.

Changes on the unlimited plan are for existing pages only and exclude design/layout and new pages.

All of our invoices are emailed and or faxed. Payments are upon receipt.

Maintenance subscriptions are monthly, quarterly, 6-months & yearly.

No website updates will be honored with accounts having past due balances. We do apologize for any inconvenience this may cause.

Our Platinum Maintenance Plan Include: All of the above and a detailed analysis of your website (hosting has to be provided through us in order to receive this feature). We will monitor the page(s) to keep track of how many people have visited your web site, and show where people go, or do not go. Based on these findings, we make suggestions for any updates we feel may enhance your edge over your competitors. These server statistics reports are offered on a monthly or quarterly basis.

MAKING PAYMENTS:

Initial service will commence upon receipt of $50% deposit/payment; final payment due on completion. Payments can be made over the phone with a major credit card or via from our website or paid via check.

All payments will be made by money order, cashiers check, or personal check made to: DiAlo Website and Graphic Design Services

Post Office Box 247301 Columbus, Ohio 43224

11

All major credit cards gladly accepted. By agreeing with this agreement and the service policy and other required items as requested above I do authorize DiAlo Web Designs to construct a website using the information for my website design and or provide website maintenance.

WHAT WE NEED IN ORDER TO START YOUR WEBSITE DESIGN PROJECT:

The more information you can provide us with the better. We want you to be completely satisfied with your web site design. Basic Information We Need Include: ・Your business name ・Contact name ・Business address ・Business phone number(s) ・Brochures, company letterhead, product catalogs, flyers, business card, text, logos, photos or graphics or any other printed material that will help us create your website and present your company image; any information about your products and or services. The Website Content Typed content sent through email (information in paragraph form) for the body content for the pages for your site. There's an additional charge if we have to type out your content information; administrative assistance/content typing is $20 per page. SEO Friendly Come up with about 50 to 100 keywords that will pertain to your website for SEO purposes. Think about how you want your site to look. Go online and get an idea on the different types of web site out there. Think about what you like or dislike about other web sites. Take notes on what works and what you'd like to imitate. Graphical Images If you have text or graphics in computer files please email this information to us. Graphics files must be gif or jpg. You can also send these files with you on a 3.5" floppy, zip disk, or CD. We can scan color and black and white photos. If you scan your own photos, scan at 72 DPI Resolution. Photos, Graphics, Animations, Sound, and Video The quality appearance of your Web site has a lot to do with the photos or graphics you choose for your Web pages. The Website Content We prefer your website content to be emailed to us as a Microsoft Word document or as a notepad document, although we can convert a wide variety of file types. Please do not send us a draft of your text. Send us your final version. While we expect to make minor changes here and there after the Web pages are prepared, we charge extra to format and insert brand new text. Most word processors allow you to count the approximate number of words. Web pages which contain more than 1,200 words may be subject to additional charges, especially if they require a good deal of formatting. Links to Other Business Related Web Sites Having a page or an area that list links to other/related web sites it can give your visitors a place to go to find more information. An example would be: a real estate web site with links to mortgage lenders or other community web sites providing additional information about the area.

12

Often, if you have a links page you can ask other businesses to exchange links (you put a link to their site and they put a link to yours). Since some search engines look at how many sites link to yours for positioning, a link exchange page can help with search engine positioning. You will also gain additional exposure from being linked with these other sites (especially if your site is brand new and the other sites are getting decent traffic). Colors and Text Style Think about the colors you would like in your site. An idea of colors you would like in your background and for text is very helpful to us. If we are not provided with color preference, we use white background and black text. If you have special fonts you like, please let us know. Be aware that some fonts don't look the same in the various browsers. As a default we use Arial or Veranda. Title, Description, and Keywords 1. You will need these three elements to be found by some of the search engines. If this information is not

provided to us, we will include this information for you. However, you know best who your customers are and what they might be looking for.

2. Description. One or two sentences that describe your pages. This is the short paragraph that shows up when you conduct a search in the search engines.

3. Keywords. These are the words someone would type into a search engine to find your products or services. Some search engines weigh the use of keywords in the meta tags as well as the text in the body of your web pages. As an additional service, we will optimize your pages with targeted keywords for an additional fee.

4. The Title. 5-7 words that describe your business (usually your business name). When someone does a search, this is what appears above the descriptions of the sites found in the search.

Photos/Graphics Could Be: Your logo (preferably your original), A picture of your business, A picture of yourself, pictures of your employees, pictures of any special equipment or projects (examples: outfitters-people on an adventure; construction-buildings being built; real estate-homes for sale; etc.), pictures of your products or special images you feel would bring personality to your site charts, graphs and illustrations.

OTHER HELPFUL INFORMATION:

Simple is better THAN over the top! If you have found other web site designs that are similar to what you would like your site to look like, provide us with the URL and what you like about the site (s). This will give us a better idea of what you are looking for in your site. Page Design Ideas These are typical web pages: Home page, Services/Products page, About Us page, Company Documents page, Contact Us page, Photo Gallery, Employee page, employment page, Service Request page, Mission/Vision Page, Current Specials page, Frequently Asked Question page, News page, Events page, What’s New page, Specials/Coupons page, Order Form page, Feed Back Form page Visitor Counters - A Visitor Counter is used to maintain a count of the number of people who have accessed

your website Online (order) Forms used to securely collect information from your clients. Online Credit Card Acceptance (Merchant account) set up through PayPal – to allow your company to accept

all major credit card payment.

13

Auto Responders - An auto responder is a computer program that automatically answers e-mail sent to it. Auto responders are often used as e-mail marketing tools, to immediately provide information to their prospective customers and then follow-up with them at preset time intervals.

Web Statistics - Web analytics (statistics) is the measurement, collection, analysis and reporting of internet data for purposes of understanding and optimizing web usage.

What’s In It for Me? Your site visitors will want to know "What's in it for me". You will want the text on your home page to solve a problem, provide information or a solution that your visitor will want to know more about. The rest of the web site design will provide a way for you to solve that problem. About us information -The Internet is such an impersonal place. By providing a little information about your business, it lets the visitor know they are dealing with real human beings. Do include trade organizations you belong to, suppliers you deal with (when applicable) and information that affirms you are a reputable business. Try to have a good idea of what you want your pages to say and have your information organized. Please feel free to draw sample pages. A good idea is to cut pictures from your brochures or product catalogs and paste them into your sample so we can see what you have in mind for your site. It’s Not Magic! After your website is created it will not magically appear in front of your potential customers; you have to advertise your website in order to have visitors. You need to constantly promote your website. Domain Names Your domain name must be registered through your web hosting service and approved by a domain registration service before you can use it. The typical price is roughly $15 per year. You can check the availability of your domain name at Infosaic www.infosaic.com We can set this up for you and include the rates with your DiAlo service contract. Templates We are not against the use of website templates. If you decide on a template our design team will customize your template based on your needs. Using templates allows our clients to have a world-class website without having to pay the high dollar cost that is usually associated with that level of a web design. Pay close attention to the listed features when choosing a website template. Keep in mind that all colors, text, button names and other items are editable by our design team. Template rates are an addition to our rates but we can include the rate with your DiAlo service contract. WITHOUT EXCEPTION, THERE WILL BE NO REFUNDS ONCE A TEMPLATE HAS BEEN PURCHASED. Website Hosting Services The website hosting services we recommend are Infosaic and Go Daddy. www.infosaic.com and www.GoDaddy.com. Infosaic rates are $65 a year to host your website; Both companies are affordable and reliable. After we complete your website we can publish your files through them. We can set this up for you and include the rates with your DiAlo service contract.

IN SUMMARY We need the following items in order to get started with your website design: The New Website Design Worksheet, The Website Design Agreement, you website content, choose a domain name and make a down payment.

14

FILL OUT OUR New Website Design Worksheet which will define for us the: Written content information in paragraph form for the body content for the pages of your site. We prefer all information to be sent electronically. We can translate from most word processor formats with ease. SEND US YOUR Photos, graphics or logo to be included. If you have text or graphics in computer files please email this information to us. Graphics files must be gif or jpg. You can also send these files with you on a 3.5" floppy, zip disk, or CD. We can scan color and black and white photos. If you scan your own photos, scan at 72 DPI Resolution. Graphics, photographs, logos (you must own or have permission to use any photos or graphics submitted to be part of your design) SEND SAMPLES of your printed materials -- brochures, letterheads, business cards, flyers, booklets, and other printed material -- so we can see how you present your company image. MAKE A DEPOSIT Payment for at least 50% of the total cost. You can select to make a payment via PayPal or a major credit card (make a payment) or you can mail a check. READ AND SIGN OUR Website Design Agreement. Once we received all required information we will type up proper paperwork for your records as well as ours. Once the paperwork and payment have been processed we will begin with the designing of your website. Final files can be uploading directly to your hosting provider or email to you. INFORMATION CAN BE MAILED TO: Post Office Box 247301, Columbus, Ohio 43224 Or By Email DiAloDesigns@hotmail.com WAYS TO KEEP VISITORS COMING BACK TO YOU WEBSITE Keep your site regularly updated with useful content, create a mailing list, provide polls and surveys for your visitors to partake in and give your customers a good reason to come by offering them something FREE!

FREQUENTLY ASKED QUESTIONS:

Here are our frequently asked questions. If you can't find an answer to a particular question simply email or call us. 1. Can I mail my payment instead of paying online? 2. How will I know if you received my order? 3. What payment options do you offer? 4. What are the billing terms for your website maintenance? 5. Do you create new web sites? 6. Do you provide website updates and or maintenance? 7. What information do you require to perform website updates and or maintenance? 8. What's the turn around time on website updates and or maintenance? 9. What's the turn around time on creating new websites? 10. Do you have a privacy protection policy? 11. Do I have to sign a maintenance service contract? 12. Do you really guarantee the lowest service rates? 13. How do I submit changes for my website? 14. What is included in your website maintenance? 15. Will you create a logo for my website? 16. What information do you need in order to design a new website? 17. Why do I need a website?

15

18. What is a website template? 19. What's all needed to make a website work? 20. What is a domain name? 21. What is website hosting? Can I mail my payment instead of paying online? Absolutely. Although paying online is much faster and we use PayPal which is known for being very safe so you pay online with complete confidence knowing your account is very secured. Simply choose the REGULAR MAIL YOUR CHECK option where you will be instructed on how to print your order form and mail it to us with your payment. Orders will not be processed without payment. How will I know if you received my order? After an order is received, you will receive a confirmation email. Should you need to contact us for any reason, please email or call us. What payment options do you offer? We currently accept cash, check, debit card, money order and all major credit cards. Visa, MasterCard, Discover, and American Express. PayPal is our designated online payment method. Payments should be sent to: Post Office Box 247301. Columbus, OH 43224, Attention: Accounts Payable. Please note orders will not be processed without payment. What are the billing terms for your website maintenance? Maintenance is Prepaid to begin, then invoiced thereafter. Our invoices are due upon receipt. All of our invoices will be emailed and or faxed. Payments are due net 30. Accounts not paid in full by the due date are charge a $20.00 late charge. No website update will be honored with accounts having past due balances. We do apologize for any inconvenience this may cause. Do you create new web sites? Yes we do. We can also design websites from templates. Website templates are available online. Google search "web site templates" for ideas. Template prices start from $25 on up. Do you provide website updates and or maintenance? Absolutely. If you already have a website maybe it needs updated. Viewing a website with old, outdated information is like reading last week's newspaper. Your website is often your customer's first impression of your company. Make it a good one. We can update your site, add content, or give it a complete make over. What information do you require to perform website updates and or maintenance? To perform updates and or maintenance to a site we need access to your host via File Transfer Protocol (FTP) or Hyper Text Transfer Protocol (http). We also need your ID and password to login. All updates and maintenance information has to be in the form of an email. We will take reasonable steps to insure this information is kept in the strictest confidence. No information shall be given to any third party. What's the turn around time on website updates and or maintenance? We strive to make any website maintenance change within a 24 -72 hour period (excluding weekends and holidays). Unfortunately we can not guarantee this timeframe but we will notify you immediately if your changes will take more than the 24-72 hour period. For larger or more complicated changes the timeframe is based on an individual basis. If you have an urgent turnaround time request feel free to call us, depending on the types of updates we may be able to accommodate a faster turnaround time. What's the turn around time on creating new websites?

16

Every project is different and is based the amount of information, complexity or the project. A basic website is at least 15 days. It normally takes anywhere from 15-30 days. Do you have a privacy protection policy? Yes we do. Do I have to sign a maintenance service contract? No. We offer an "as needed" maintenance option that does not required a contract. All other website maintenance packages are set for a min of 3 to 6 months. This is paid up front and sets your price for 3 to 6 months. If there are any price increases you are unaffected by this for the duration of your subscription period. After the subscription period ends you will be automatically renewed unless you wish to discontinue the service or switch over to a different plan. Do you really guarantee the lowest website maintenance service rates? Yes we do and if you find a rate that's cheaper we will match it. Website maintenance can be costly, as the going rate for a quality designer/programming firm starts out at $60-150/hour and goes up in the neighborhood of $200-400/hour. We started our subscription model for this very reason, clients provide us with changes to their website and we make those changes for a small monthly fee. This makes for a fantastic value for our clients. Similar design companies start charging 3 hours for $300/month! DiAlo Web Designs offers extremely competitive rates for our services and we encourage you to shop around. How do I submit changes for my website? The preferred method is via email, either as the email content or as an attachment. All attachments must arrive virus free. What is included in your website maintenance? Changes to the content and or photos. Some basic layout and design changes may be included it just depends on the extent of the request/project; such as insertion of new text, new photos, or other elements not requiring complete page reconstruction. Will you create a logo for my website? Yes, we offer logo creation services. Although, this is considered an additional service. Logo designs start at $99 and up, depending on the complexity of the project. What information do you need in order to design a new website? Several items are needed in order for us to create a new website please read our Items Needed List Why do I need a website? There are many reasons why you should have a website but we've narrowed it down to just a few important ones. People like to shop, research and make purchases online. If you do not have an online presence, potential customers will not find you. Customers expect you to have a website, it adds professionalism to your business. Having a website not only adds geographic height to your business but it enhances your other marketing efforts. Last but not least a website is open to the public 24/7! What is a website template? A Web Template is a ready-made website that will allow us to create high-quality websites in a fraction of the time. Website templates offer a lot of variety in both style and presentation. What's all needed to make a website work? You need three things in order to have a website. You need a domain name, website hosting and a website.

17

What is a domain name? A domain name is a unique name that identifies an Internet site. For example, our domain name is www.DiAloWebDesigns.com. To register a domain name, it must be available meaning it's not being used by another website. For a small fee, a domain registrar will register your domain name on the Internet. This service basically involves associating this unique name with the actual physical address of your web host. What is website hosting? Website hosting consists of storing all your web site files on a computer server. This is where your website is physically located on the Internet. Your information is stored on a server and in turn is made available to everyone on the Internet.

PRIVACY PROTECTION NOTICE:

In order to use our services, you will be required to provide personal information. Personal information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address, an email address or other contact information, whether at work or at home. In placing an Ad, you have the option of paying with a credit/debit card. All credit card payments are transmitted securely via a 128 bit encryption service. How We Use Your Information We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. Our Commitment to Privacy DiAlo respects and protects the privacy of the individuals that use our services. We also want to convey the care with which we intend to treat your personal information. DiAlo does not sell or provide user’s personal information to third parties. Our Privacy Policy is designed to assist you in understanding how we collect and use the personal information you provide to us and to assist you in making informed decisions when using our services. DiAlo shall not disclose any private or personal information about a client unless required to pursuant to a subpoena or court order issued by a court of competent jurisdiction. Payment information, including account numbers and credit card information, shall not be disclosed to any party and shall be used only for invoicing and billing purposes authorized by the user of DiAlo. DiAlo is committed to maintaining the privacy and security of any and all such information that you provide. We will "NEVER" share, sell, or give away any of your information to anyone. With that said, we recommend that you review our Privacy Policy. If you should have any questions pertaining to that policy, please let us know. Your privacy is our priority.

OUR STANDARD WEBSITE PACKAGE INCLUDES:

Smooth navigation throughout your website to enable Web search engines to "spider" and index content on every page

Copyright and trademark information in small print at the bottom of every page.

Our standard web site packages include an average of 1 to 3 photos/graphics per page.

18

Although we expect you to send us your final draft of your website content, our staff will proofread and spell check your information.

FREE SITE SUBMISSION - We will submit/register your newly designed site to crawler-based search engines such as Google, Yahoo, MSN and some other popular search engine sites. This procedure is completed after the final payment is received.

We will upload all your files to the hosting service provider of your choice, or we can email them to you.

Initial site maintenance is included with your standard web package for the first 30 days; thereafter you need to sign up for our website maintenance package.

Unlimited Dedicated email addresses - you@yourdomain.com - if you sign up with our hosting service.

All standard website packages come with keywords, alt tags, page titles, and meta tag descriptions and are equipped to be SEO friendly; provided that you provide the keywords and website description.

Navigation and link testing before going "Live".

Facebook and Twitter connection - provided that you give us the link address.

Please note we do not include page counters on our standard website package.

FREE promotion for your website - We will post a link on our site as well as our social networking pages, Facebook and Twitter, to help generate traffic to your website.

OTHER Optional WEBSITE FEATURES:

E-Commerce Development Social Networking Set Up and Maintaining Joomla and WordPress - CMS Development Phone Support / Trouble Shooting Online Surveys Online Feedback Forms Online Questionnaire Forms Content Management Online Marketing/Internet Strategies Newsletter Design and Management - By sending out a weekly or monthly e-newsletter, you can keep your

company name and message in front of your customers and prospects, which helps build your brand, trigger additional purchases, and drive new sales. It’s also a great way to stay in touch with your customers and keep them updated about special offers, company news, or new products and services.

Blogging Set up and Management Competitor Research and Analysis Content Writing Convert documents to pdf format Website Training Assistance Graphic Design - online and print - Logos, postcard/flyers, business cards, invitations, letterhead, media kits,

brochures, obituaries, wedding programs, banners & signs, and more Website Email Auto Reply/Responder - An auto responder is a computer program that automatically answers e-

mail sent to it. Auto responders are often used as e-mail marketing tools, to immediately provide information to their prospective customers and then follow-up with them at preset time intervals; this is a nice marketing tool.

19

Online Credit Card Acceptance- (Merchant account) set up through PayPal – to allow your company to accept all major credit card payment.

Website Visitor Counters - A Visitor Counter is used to maintain a count of the number of people who have accessed your website.

Website Analytics - Web analytics (statistics) is the measurement, collection, analysis and reporting of internet data for purposes of understanding and optimizing web usage; this is needed in order to track your website results.

Online Contact Forms - Used to securely collect information from your clients. Another nice feature. Website Sound - You can spice up your web pages by adding background music or sound. Flash Animation Video Clips PowerPoint Presentations

OUR RECOMMENDATIONS:

Robots.txt file Favicon image Thank you for contacting us page 404 file missing page Local business listing(s) in search engines Link building with business listings(s) Social Media Page Set Up (facebook, Twitter etc.) Web Hosting

Several Domain Registration Newsletter Design and Management Competitor Research and Analysis Website Email Auto Reply/Responder Online Credit Card Acceptance Website Visitor Counter Google - Website Analytics Online Contact Form

SEARCH ENGINE OPTIMIZATION / WEB ANALYTICS / BUSINESS DIRECTORY LISTINGS:

Search Engine Optimization (SEO) is the process of improving the visibility of a website or a web page in search engines via the "natural" or un-paid ("organic" or "algorithmic") Web Analytics is the measurement, collection, analysis and reporting of internet data for purposes of understanding and optimizing web usage If an Internet searcher has no idea your business exist one of the best and most cost-effective ways to get visitors is to get high ranking in the search engines. Getting ranked high in the search results can make a huge difference with your website traffic. Our package includes: Our SEO AND Web Analytics Package Consist of: 1. Set up a Google Analytics account - to start a site analysis. 2. From the findings, implement site optimizations. 3. Submit your site to search engines for new ranking. 4. View Google reporting's to continue the optimization process. The SEO AND Web Analytics Package Includes: 1. Complete analysis of your web site (single domain) and content .

20

2. Keywords, Meta tags details (if applicable). 3. Broken link report (if applicable). 4. One competitor analysis (if applicable). 5. Web site traffic statistics report 6. SEO ranking The SEO AND Web Analytics Package Rate(s): Google Analytics Set Up - $100 Ongoing Performance Process: One Performance Report - $35 each report AND Three Performance Reports - $75 ($30 savings) Ongoing cost includes: Implementing the recommended SEO tweaks and the search engine registration/submission. Monthly or quarterly reporting is recommended. Individual SEO Services: One Page Search Engine Optimization - $105 3 Page Search Engine Optimization - $300 ($15 savings) 5 Page Search Engine Optimization - $500 ($25 savings) 10 Page Search Engine Optimization - $1000 ($50 savings) 10 + Pages Search Engine Optimization - call for a quote individual page optimizations could be more or less, it depends on your website content and the extent of it, for a

more accurate cost please call for a quote. Search Engine Registration/Submission - $10 each submission. (free with a web design package) Link Exchange with DiAlo - $20 per link (free with a web design package). Website Browser Compatibility Check - $35 per site - We'll check to see what your website looks like in various

screen resolutions and browsers. Keyword Analysis - $70 per site - We'll analyze your keywords and key phrases and make a recommendation to

improve your SEO ranking. Targeting keywords and key phrases is very important; they play a very important role in obtaining website success.

Website SEO Analysis - $150 per domain - We've compiled a SEO checklist unlike no other that allows us to cover all the key ingredients to SEO success. Just to name a few - keywords, meta tags, description, alt image tags, pages titles, page names, page speed, image optimize, domain names, links, header tags and well-written content. With our SEO Analysis service we will examine your web site and send you a detailed analysis with our recommendations on how to improve your search engine rankings. Very affordable but yet very thorough!

W3C Validation Analysis - $35 per domain - We'll analyze your site to see what's going on with the behind the scene coding.

W3C Validation Services - call for a quote - This service is optimizing your website code. Code validation. We’ll make sure that all code is up to the W3C standards. Search engines loves clean coding and it helps with higher search engine rankings.

Website Structure Assessment - $100 per domain - With our site structure assessment we'll examine your design to make sure your site is working effectively. We'll check the page load time, site navigation, broken links, descriptive links, font consistency, contrast, proper padding between text and images, consistency throughout site, spelling and grammar, scan-ability and we'll rate the overall appearance of your design. We've compiled a thorough what to do and what not to do checklist!

21

Local Business Directory Listing - $10.00 per listing - Let us list your local business with the 22 online directories which will also help boost your search rankings.

Local Business Directory Listing Local searches are now a very vital piece to help your search rankings. Many shoppers are more interested in

doing business with businesses in their own town. Local search queries provides a geographic map with your business address and contact information. Let us help

your business with more geographical clients. Let us register your local business with 22 different online business directory account services! Only $10 per

listing.

OUR WEBSITE HOSTING & DOMAIN FEES:

Domain Registration – $15.00 annually (Free with hosting package) Website Hosting – $130 ($65 annual fee, and one time $65 set up fee) Unlimited Email accounts – Free

Optional WEBSITE MONTHLY MAINTENANCE PLANS: (paid monthly or quarterly)

SIMPLE PLAN - $19.99 / MONTHLY / 1 change per month. BASIC PLAN - $39.95 / MONTHLY / 2 changes per month. PLUS PLAN - $49.95 / MONTHLY / 3 changes per month. A+ PLAN - $59.95 / MONTHLY / 4 changes per month. PREMIUM PLAN - $69.95 / MONTHLY / 5 changes per month. PLATINUM PLAN - $125.95 / MONTHLY / Unlimited Maintenance AS NEEDED - $65 PER OCCURRENCE / up to 3 changes

Optional WEBSITE YEARLY MAINTENANCE PLANS: (Save 50% when paid yearly)

SIMPLE PLAN - $9.99 / MONTHLY / 1 change per month. BASIC PLAN - $19.99 / MONTHLY / 2 changes per month. PLUS PLAN - $24.99 / MONTHLY / 3 changes per month. A+ PLAN - $29.99 / MONTHLY / 4 changes per month. PREMIUM PLAN - $34.99 / MONTHLY / 5 changes per month. PLATINUM PLAN - $62.99 / MONTHLY / Unlimited Maintenance

Optional SOCIAL/MEDIA MAINTENANCE RATES: - (Set up Fee: $100 per social account)

SIMPLE PLAN - $25.00 / MONTHLY / 4 postings per month. BASIC PLAN - $50.00 / MONTHLY / 8 postings per month. PLUS PLAN - $75.00 / MONTHLY / 12 postings per month. A+ PLAN - $100 / MONTHLY / 16 postings per month. PREMIUM PLAN - $125 / MONTHLY / 20 postings per month. PLATINUM PLAN - $150 / MONTHLY / Unlimited postings.

22

Optional “ROLL OUT” INSTALLMENT PAYMENT PLANS:

We offer this payment plan to help make owning a website more economical. Eligible only when you purchase a min 5 page standard website with a min 2 year "Basic Plan" maintenance service. See rates above

Monthly Payment Options: Have your website now and make monthly payments until it’s paid in full. No interest whatsoever!

OPTION #1: Have your payments (total bill amount) carried out over 2 months. Save 50% off the basic maintenance plan. OPTION #2: Have your payments (total bill amount) carried out over 3 months. Save 40% off the basic maintenance plan. OPTION #3: Have your payments (total bill amount) carried out over 4 months. Save 30% off the basic maintenance plan. OPTION #4: Have your payments (total bill amount) carried out over 5 months. Save 20% off the basic maintenance plan. OPTION #5: Have your payments (total bill amount) carried out over 6 months. Save 10% off the basic maintenance plan. OPTION #6: Have your payments (total bill amount) carried out over 12 months. Save 15% off the basic maintenance plan.

INVOICING TERMS

All payments will be made in US funds. We appreciate prompt payments. Delinquent bills will be assessed a $15 charge if payment is not received within 10 days of the due date. If an amount remains delinquent 30 days after its due date, an additional 5% penalty will be added for each month of delinquency.

If applicable, Maintenance is prepaid to begin, and then invoiced thereafter. Our invoices are due net 14. All of our invoices are emailed and or faxed. Prompt payments are expected and appreciated. Accounts not paid in full by the due date are charge a $20.00 late charge. No website updates will be honored with accounts having past due balances. We do apologize for any inconvenience this may cause.

CURRENT DESIGN RATES

1-Page Budget Webpage $150, Additional Pages $150 each. Standard Website Package $600, for 5-pages, Additional Pages $75 each. Designer Hourly Rate $35. Graphic Design Work to Photos that Need Adjusted/Prepped $3. Per Photo. Photo Scanning $1.50 ea. Website Assessment $18, Custom Assessment $36. Photo Galleries/Photo Slideshows - Rates starting at $100 and up. Rates based on the complexity of

the design. If your photo(s) needed prepped include $7.00 per photo. Streaming Video - Rates starting at $200 and up based on the complexity of the project. Administrative Assistance (Content Typing)-$25 Per Page, double spaced. (dictation over the phone) Administrative Business Service Assistance - this list is too long to list so please call for a quote. Creative Content Writing $35 Per Page, double spaced. (we come up with the website content) Add Additional Pages to a Current Website $75-$100 Per Page; Based on the Complexity of the Page. Add Additional pdf links to a Current Website $35 per pdf Link; Content Typing is Additional. Flash and Custom Site Designs are based on the complexity of the project, contact us for a quote. Graphic Design Projects (Print and Online Marketing Designs) - rates start at $20 & up, depends on the

size and complexity of the project contact us for a better quote. Logo Designs - starting at $99 and up. Print & Online Graphic Designs - Rates are based on the complexity of the project, call for a quote. Email Marketing Design - Rates are based on the complexity of the project, contact us for a quote. Corporate Identity Package - Rates are based on the complexity of the project, contact us for a quote. Website Hosting - $65 annually and a one time $65 set-up/activation fee Domain Name Redirecting - one time $50 fee, Domain Registration - $15 annually PayPal "Merchant" Credit Card Processing Set Up - $100

23

IN CLOSING

We appreciate the opportunity to provide a quote to you and we will remain attentive to your needs before and after the project is complete.

If you accept this proposal, please sign below or send the email acceptance. If a deposit is required or you are paying via check please make check payable to:

DiAlo Website and Graphic Designs, PO Box 247301. Columbus, Ohio 43224

TERMS OF ACCEPTANCE

This quote is time sensitive and is subject to acceptance within 15 days of submission. This proposal describes the implementation of a complete set of services and related products. All assumptions inherent in this proposal are based on the integrated nature of the project described, and you must acknowledge any modifications in writing. Furthermore in accepting this proposal we reserve the right to include this project in our portfolio.

By signing below, you state that this proposal accurately describes all work requested of DiAlo Web Designs. __________________________________________________________________ Accepted by (Signature Required) Date

EMAIL ACCEPTANCE

To provide an email service authorization, please send an email to DiAloDesigns@hotmail.com with the following clause:

I _______________________________ constitute acceptance of the Website Design Services to be performed, the invoice amount, and the DiAlo Web and Graphic Designs Service Terms. I also agree to remit the payment as indicated.

If there are any discrepancies in this proposal, please do not sign above, but instead contact us by either calling 614.245.8735, ext 112 or emailing us so that we can more accurately determine your needs.

Thank You For considering DiAlo Website and Graphic Designs!