Nothing is predestined.

The obstacles of your

past can become

your gateways that

lead to new beginnings.

—RALPH BLUM715 EAST BRIER DRIVE

SAN BERNARDINO, CA 92408

909.890.0644

WWW.HACSB.COM

Our MissiOn

The Housing Authority of the County of San Bernardino empowers all individuals and families in need to achieve an enriched quality of life by providing housing opportunities and resources throughout San Bernardino County.

Youth from the Top Flight

afterschool program

present a “Thank You”

card to the Housing

Authority staff.

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RespectSafetyIntegrityService

Our COre Valuesrespect | We believe that all people should have a stable and enriched quality of life and should be afforded the opportunity to not only survive, but to thrive in environments that are sensitive to and encourage respect and empathy for individual circumstances.

safety | We believe that all residents deserve a safe and secure living environment that is crime and distraction free and where families can feel good about raising their children.

Integrity | We believe that there is a strong, mutually-reinforcing connection between the integrity of our staff/programs and the success of our clients. Integrity-building within our organization is key toward fulfilling our mission statement.

service | We believe that in order to be successful we must serve the public by being effective stewards of its financial resources and by developing a customer service business model based on benchmarks and measurements.

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HOUSINGCHOICEVOUCHERUNITS7,854

PUBLICHOUSINGUNITS1,670

AUTHORITYOWNEDUNITS951

49% CHILDREN

9% SENIORS

19% DISABLED

48% CHILDREN

8% SENIORS15% DISABLED

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What We DOThe Housing Authority of the County of San Bernardino (HACSB) helps low-income individuals and families throughout San Bernardino County by providing programs, safe housing environments, non-discriminatory housing assistance services and disaster relief efforts. The HACSB partners with various organizations to connect individuals and their families with the resources they need to live productive and fulfilling lives. Our housing opportunities include:

housing Choice Voucher Program | Provides decent, safe, affordable housing to low and very low-income families through rental subsidies paid directly to property owners on behalf of the tenant. The program is funded by the U.S. Department of Housing and Urban Development (HUD). The tenant’s portion is calculated at 30% of their adjusted monthly income. A Housing Assistance Payment (HAP) is calculated and paid by the Housing Authority. Participating owners are paid market rents based on comparable units surrounding their property.

Public housing Program | Consists of 1,670 units, most of which were developed and subsidized by funding from HUD. These units are scattered throughout the county. Program participants are required to pay 30% of their adjusted gross income for rent. HUD provides an operating subsidy that pays the difference between the resident’s portion of the rent and the cost of maintaining the unit.

authority-Owned Properties | The Housing Authority provides 951 housing units to working families, seniors, and lower-income renters, and contracts with a private property management firm to manage these properties. Recognizing the growing need for affordable housing in the county of San Bernardino, we will continue to develop and acquire additional units.

WhO We helPThe Housing Authority of the County of San Bernardino serves nearly 30,000 families, seniors and individuals with disabilities throughout San Bernardino County. The typical tenant participates in one of our public housing programs for an average of seven years. To be eligible for our assistance, family income can be no more than 80% of median income in San Bernardino County. More than half of our residents in Public Housing and Housing Choice Voucher programs are children, seniors or individuals with disabilities. Approximately 28,000 applicants are on the Housing Choice Voucher waiting list, and another 7,000 are on the Public Housing waiting list.

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4 MOre than just hOusIng The Housing Authority understands and values the importance of community collaboration across different service sectors. Outreach to new community partners throughout the county is increasing the number of resident services provided. Leveraging these opportunities and resources for families is critical, especially during the current economic recession and the housing market crisis.

• Family Self-Sufficiency Program | The Housing Authority helps families who are dependent on government subsidies to

The Housing Authority provides stepping-stones to a better future through a variety of special programs for residents.

achieve economic self-sufficiency through services, training and counseling.

• College Scholarships | Twenty residents received scholarships in 2008. Since 1991 the Housing Authority has helped more than 200 students who have made the decision to continue or return to school and improve their future opportunities.

• Teen Mentoring | After-school and sports activities, computer classes and other programs help young residents learn basic life skills, participate in enrichment activities, and explore career opportunities.

• Self-Esteem Building | The Housing Authority partners with the Time for Change Foundation in a 15-week program for girls called Fashion Design Studio. The program encourages and empowers girls to build self-esteem and self-confidence, resist negative peer pressure, become good citizens, and learn skills that promote independence.

• Homeownership Program (HOPE) | The HOPE program has created 104 new homeowners since its inception in 2001. In 2008 alone, six individuals or families

Wilson Nguyen, one of 20 residents who received a scholar-ship in 2008. Awards were presented by the Board of Com-missioners. (Left) Commissioners Karen Fricke and Debbie McCray.

A staff member from the US Forestry Service meets with youths from Barstow Public Housing sites who are participating in the Barstow Urban Youth Conservation Corps.

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6 EXECUTIVE DIRECTOR SUMMARY LETTER

Shining Light on the Vision

There’s an interesting thing about visions: they often dim over time. The

sense of urgency that gave rise to the original vision begins to fade, and

changing circumstances can require a rediscovery and restating of the mission

that gave birth to the organization many years before.

Such is the case with the Housing Authority of the County of San Bernardino. The

needs that motivated the founders nearly 70 years ago have changed dramatically.

These changing needs—social, economic, political—have become especially evident

in our county during the last few months. As we close the curtain on 2008 and enter

2009, we intend to revisit the original vision and mission, and create a new sense of

mission to ensure we are correctly aligned with our core purpose: to serve the growing

housing needs of our lower-income residents.

The challenge of casting new light on our mission has taken on special urgency

during FY 2008. Nearly every sector of our nation’s economy is going through an

unprecedented financial crisis. The current economic situation, which we expect will

continue for some time, gives us special opportunities to expand our services to assist

the low-income residents throughout the County of San Bernardino.

The Housing Authority stands on solid financial ground, thanks to the wise planning

in public housing have become proud homeowners, despite the housing market crisis.

• Computer Contest | Because the Housing Authority understands that housing is only one of the many challenges families face, we are providing other resources, including computers, to families whenever possible. In FY 2008 we awarded computers to five deserving families residing in public housing. The computers help family members work on school projects and access important online job information.

Olivia Castro (below right) completed the Housing Authority’s Family Self-Sufficiency (FSS) program in just seven years. Olivia purchased a three-bedroom home in Loma Linda in February, 2008. Pictured with Olivia are Pam Averill, Occupancy Technician I (FSS); and Angela Joyner, Homeownership Technician.

As we enter FY 2009, we are well positioned to seize opportunities to shape the future

of our programs and increase our financial strength. We will continue to support our

programs through advocacy and solid collaborative partnerships to provide better

services for the community and to those we serve.

Susan L. Benner | EXECUTIVE DIRECTOR

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8 of our various leaders over the years, the strong commitment and support of

our outstanding employees, and the collaborative spirit of numerous community

partnerships that we have developed over time. Through the efforts of many in FY

2008, we took a number of important steps forward in furthering our mission. Some of

these accomplishments include:

• Acquired three new properties in Redlands, San Bernardino and Hesperia, adding 99

new housing units to our non-HUD portfolio;

• Secured over $7.5 million in Capital Fund Financing for the revitalization of the

Colton Senior Complex and upgrades at the Medical Center site in San Bernardino;

• Received Moving-to-Work designation by HUD, which will enable greater

administrative relief and cost effectiveness, add incentives for heads of households to

become economically self-sufficient, and increase housing choices for our clients;

• Awarded college scholarships to 20 low-income student residents;

• Closed escrow on our first Community Land Trust home;

• Financed and launched a multi-million-dollar energy upgrade construction program

that will return millions in savings;

• Began complete rehabilitation of a 40-year-old senior complex in Colton.

• Partnered with the County of San Bernardino Transitional Aid Department to place

Cal Works Employment Services Specialists in several of our housing program offices,

where they will help joint clients become self-sufficient;

• Most important, we provided housing services to 30,000 low-income men, women and

children who needed affordable housing in the County of San Bernardino.

BOARD OF COMMISSIONERS

Debbie McCray Mario Saucedo George Guerrero Loretta Guillen Jessie Munoz Karen Fricke Ben LamsonCHAIRPERSON VICE CHAIRPERSON

MTW activities gradually over the first few years of the demonstration, allowing time for a planning process that is inclusive and an implementation process that allows for necessary adjustments. The initial MTW activities include simplifying budget sources through fungibility, changing investment policies, creating a local performance measurement system, and beginning the replacement of older or hard-to-manage Public Housing.

In the long term, as a complement to our Family Self-Sufficiency programs, we hope to develop our Moving to Work model to provide incentives to heads-of-households who are working or are participating in job-skills development. We strive to give our residents the necessary stepping stones to take control of their futures and to be active participants in daily life. We are proud to have been selected by HUD as a demonstration site as we focus our services and programs to empower our residents.

MOVIng tOWarD shareD PrOsPerIty

In 2008, the Housing Authority of the County of San Bernardino (HACSB) was selected by HUD as only the 32nd housing authority in the nation—and the fifth in California—to become a Moving to Work (MTW)

demonstration site.

This new MTW program is designed to promote and sustain self-sufficiency in communities of need. We hope MTW will help to transcend the stereotypes of public housing and replace them with real life stories of personal triumph over challenging circumstances. Moving to Work strategies aim to accomplish three major goals:

• Operational efficiency through innovation – Maximizing HACSB’s economic viability and sustainability.

• Self-Sufficiency – Facilitating opportunities for families and individuals to become self-sufficient and financially independent, and enable them to transition from dependency on housing subsidy.

• expand housing opportunities through repositioned assets – Providing quality affordable housing opportunities in mixed-income communities with access to excellent quality of life services.

HACSB’s philosophy in launching the Moving to Work Plan is to implement its

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“The proposed changes the Moving to Work Plan will bring are a positive move for the residents and the Housing Authority.” JESSIE MUNOz HACSB COMMISSIONER AND RESIDENT OF WATERMAN GARDENS PUBLIC HOUSING

12 with 71 units. The complex will be a catalyst for the revitalization of housing in the area.A similar result is expected for projects in Apple Valley (80 senior units), Hesperia (33 family units) and Yucaipa (16 senior units), where design of new housing is receiving the finishing touches. The Development staff is finalizing negotiation of cooperative agreements with local governments to ensure that the housing needs of the local communities are met.

The Development Department continues to actively survey the existing apartment market throughout San Bernardino County, to identify apartment acquisitions that should be added to HACSB’s portfolio. In August, HACSB completed the acquisition of the Kendall Park Apartments, a 52-unit market-rate family complex in San Bernardino. This acquisition is an example of HACSB’s strategy of increasing housing resources for a broad range of incomes, from extremely low to moderate, and recognition of the increasing need for affordable housing for the county’s workforce.

INCREASINg THE SuPPly OF AFFORDABlE HOuSINg

The economic downturn, which promises to continue for some time, increases the need for affordable housing for low-income families in San Bernardino County. The Housing Authority is well positioned to help meet this growing need.

The Development team continues to shepherd various projects through the planning, design and construction process. Two hundred new housing units are either under construction or on the drawing board and slated to be added to HACSB’s portfolio within the next two years. Many more units are in the preliminary stages of development, as the need continues to grow for affordable housing in the county.

In August, HACSB and its non-profit 501(c)3 partner, Housing Partners I, Inc. (HPI, Inc.) played host to various dignitaries, including HUD Secretary Steve Preston and Congressman Jerry Lewis, for the formal groundbreaking ceremony of the Vista del Sol senior apartments in Redlands. This project, which has been in the planning stages for more than two years, is a great example of the kind of cooperative effort required between city, county, Housing Partners I, and the Housing Authority to bring an affordable housing development to fruition. As a result, by the end of 2009 the North Redlands area will have a beautiful new senior complex

The August groundbreaking for the Vista del Sol senior development in north Redlands included, from left:Jon Harrison, Mayor, City of Redlands; Dan Nackerman, Executive Director of the Housing Authority; Susan Peppler, Deputy Associate Administrator, Office of Congress and Intergovernmental Affairs; Steve Preston, HUD Secretary; Jerry Lewis, Congressman; and Dennis Hansberger, San Bernardino County Board of Supervisors.

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The private housing sector suffered from a pronounced downturn in 2008, but HACSB continued to find ways to make homeownership a reality for lower-income families. During 2008 alone, six public housing families became proud homeowners, despite the housing market crisis.

In partnership with Housing Partners I, Inc. (HPI I, Inc). HACSB assisted a family to close on the first home sold under HPI’s new community and trust, Emerald Empire Homes.

Homes under the land trust were acquired directly from the developer at below-market cost. Under the land trust model, the sale prices of those homes are discounted by the value of the land, which is held in the trust. As a result, the Leon family, former public housing residents who HACSB staff mentored through the homeownership and family self-sufficiency programs, became the proud

DEvElOPINg A SuSTAINABlE FuTuRE

In 2008 HACSB launched a “green” building and energy conservation initiative to do its part in creating a sustainable

future. HACSB has secured over $9 million in private financing to implement an Energy Performance Contract for nearly 1,000 units of public housing. The program will help

install various energy conservation measures, including water-saving plumbing fixtures and high-efficiency lighting and heating/cooling controls.

Additional funding has been provided to install dual-glazed windows and complete various weatherization improvements. Water conservation will be a special focus, with new metering to closely monitor consumption levels, and education programs provided for all Public Housing residents to encourage responsible use of water and energy in their homes.

HACSB also completed a demonstration project in the construction of a new single-family residence in Yucaipa (left). The project used a factory manufactured modular home to increase construction efficiencies. The home was constructed in just three months, producing significant cost savings and dramatically reducing construction waste on the jobsite. HACSB will continue to explore this alternative production technique in 2009 through the development of three single-family homes in the rural community of Baker.

owners of their first home.

By the end of 2008, several additional homes under the land trust were in escrow for low-income buyers. HPI, Inc. is researching the possibility of utilizing the community land trust to help local governments acquire and subsequently resell a large number of foreclosed homes in cities throughout the county.

“We’re very thankful to the Housing Authority for helping us reach our ‘American Dream’ of owning our own home. They especially helped us find a lender with an interest rate we could afford.” —THE LEON FAMILY, proud owners of the first community land trust home, purchased at a significant discount through Emerald Empire Homes.

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17HOuSINg uNITS By CITyThe Housing Authority provides affordable housing for some 45,000 people scattered across the largest county in the contiguous United States: an area as large as the states of New Jersey, Delaware, Massachusetts and Rhode Island combined. In 2008 we created more new homeowners than any other public housing authority in California.

hOusIng ChOICe VOuCher unIts: 7,854 These units are privately owned, with rent subsidies paid directly to owners by the Housing Authority. Housing Choice Voucher services are managed by HACSB offices in San Bernardino, Ontario and Victorville.

PuBlIC HOuSINg uNITS: 1,670These units are owned and managed by the Housing Authority through its offices in Barstow, Chino, Colton, Redlands, and two in San Bernardino.

authOrIty-OWneD unIts: 951These units were either acquired or developed through a variety of partnerships with the State of California, San Bernardino County Department of Community Development and Housing, various cities throughout the county, and Housing Partners I, Inc., a non-profit public housing corporation.

CITY HOUSING CHOICE UNITS PUBLIC HOUSING UNITS AUTHORITY-OWNED UNITS ADELANTO 331 17ALTA LOMA 26ANGELES OAKS 1APPLE VALLEY 335 33 37ARROWBEAR LAKE 1BAKER 24BARSTOW 127 222BIG BEAR CITY 10BIG BEAR LAKE 13BLOOMINGTON 52 19BLUE JAY 1CHINO 75 70CHINO HILLS 6COLTON 304 138 49CRESTLINE 19FONTANA 558 34 112GRAND TERRACE 12HELENDALE 12HESPERIA 238 20 100HIGHLAND 455 5IRWIN LAKE 1JOHNSON VALLEY 1JOSHUA TREE 20 9LAKE ARROWNHEAD 2LANDERS 3LOMA LINDA 86 13 42LUCERNE VALLEY 5MENTONE 17 39MONTCLAIR 105 29 82MORONGO VALLEY 2MUSCOY 1NEWBERRY SPRINGS 2ONTARIO 302 61 3ORO GRANDE 1PHELAN 8PINON HILLS 4POMONA 1RANCHO CUCAMONGA 91 12REDLANDS 294 207 45RIALTO 725 5 24RIM FOREST 2RUNNING SPRINGS 8SAN BERNARDINO 2,363 696 154SILVER LAKE 1SUGAR LOAF 7TWIN PEAKS 43 40UPLAND 94VICTORVILLE 892 12 46WRIGHTWOOD 3YERMO 1YUCAIPA 141 14 154YUCCA VALLEY 51 3029 PALMS 21 24

SANBERNARDINOCOUNTY

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19eMPOWerIng yOuth tOWarD suCCess

HACSB serves the community through various partnerships that provide residents with services other

than housing.

In particular, the San Bernardino National Forest Association–Urban Youth Conservation Corps (UYCC) works with 20 teenagers from the Housing Authority’s Medical Center and Waterman Gardens public housing sites. The UYCC program teaches its young participants basic life skills, provides enrichment activities, and explores various career opportunities. Bobby Vega, UYCC Operations Manager, states: “We are showing these kids something different by taking them out of

their usual environments and keeping them away from gangs and drugs, so they can graduate from school and get jobs.”

The UYCC program is opening the door to personal and professional growth for many at-risk teenagers. Maurice Houston, a participant in the program, describes how it has helped him: “I’m learning how to work with others, especially other races of people, how to set goals for my life, and to stay focused to reach my goals.” Maurice is just one example of how these teenagers are overcoming the obstacles and challenges they face on a daily basis in their neighborhoods and evolving into young leaders in the community.

“The Housing Authority has been key in the development of this program by believing in the families, especially the youth in public housing who are working to overcome

Teenagers from the Housing Authority’s Medical Center and Waterman Gardens sites visited the Forest Service aerial fire tanker base as part of the Urban Youth Conservation Corps program.

adversity, survive, and be more in life than a negative statistic,” says Mr. Vega.

The Housing Authority’s partnership with UYCC has both short-term and long-term benefits for everyone involved, especially the teenagers who are succeeding in overcoming challenges and serving as positive role models in their communities.

“I feel this program has helped me to better myself and my family as it lets me see life differently.” KENDRICK MCKENNEY, MEDICAL CENTER RESIDENT

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The Shelter Plus Care program is an important source of permanent housing assistance for homeless people with disabilities such as severe mental illness, chronic substance abuse, and dual diagnosis (co-occurring mental illness and substance abuse).

Shelter Plus Care builds on the premise that housing and services need to be linked in

order to ensure stability of housing for this hard-to-serve population. Local Shelter Plus Care awardees must therefore match the rental assistance provided by the program with an equal value of supportive services appropriate to the target population. Each participant commits to 20 hours a week of community services, employment or school attendance, which is monitored by the County Department of Behavioral Health (DBH).

The Housing Authority and the County Department of Behavioral Health have partnered since 1996 to assist homeless people with disabilities. The Housing Authority provides rental subsidy and administers the Voucher in accordance with federal regulations, while the Department of Behavioral Health provides a broad range of supportive activities such as outreach and recruitment services, needs assessments, employment services, placement assistance, ongoing case management, and progress reports.

jOInIng hanDs tO PrOVIDe a helPIng hanD 21Our employees are committed to making a difference in the lives of our clients, and have reached significant milestones in helping clients achieve a stable and enriched quality of life.

We designed and strengthened systems to hire and develop talented employees who are committed to the HACSB Mission. Training and Development programs are designed to develop and retain top performers. More than half of 2008 job openings were filled by promotion of our own high-performing employees. Outstanding performance is rewarded with merit increases in pay, and celebrated with multiple recognition programs. The HR Department also leads a consortium of affordable housing HR leaders, designed to promote innovative HR practices throughout the industry.

HACSB recruitment processes are stringent. We look for outstanding talent, knowledge and abilities…but, just as important, we look for individuals who are passionate about making a positive impact in the community. Whether it is a maintenance worker who maintains our clients’ homes or a manager in the administration office, all our work is woven into the fabric of the community and the releasing of potential in our clients.

Our employees’ commitment to the client and community produced Plan Forward, our vision for a strong and productive future for both the agency and our clients. The Plan includes building or acquiring a sufficient stock of affordable homes and provides client access to enriching programs, all to increase the quality of life for families in San Bernardino County.

The same employee commitment to the client and community enables the agency to continually renew and streamline administrative processes, transform

huMan resOurCes DePartMent shInes

Laurie Herrera, Occupancy Technician II, meets with a Shelter Plus Care participant.

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In july 2008, the housing authority received the 2008 national association of housing and Redevelopment (NAHRO) Award of Merit for its “Quality Control Excellence Award.” The Housing Authority implemented an internal quality control monitoring system to measure staff performance and agency-wide compliance with HUD regulations and guidelines. As part of the monitoring system, the Housing Authority created a “Quality Control Excellence Award” to recognize employees for receiving the highest number of error-free files. The program increased employee awareness and improved program integrity. The award recognizes outstanding achievement in housing and community development programs throughout the nation. The Housing Authority is proud to be recognized for its efforts and will continue to implement programs and practices that build its reputation as a leader in the community and housing industry.

information systems, and hold a national reputation within the industry as an innovative and progressive agency.

Jose Gonzalez (right), Senior Maintenance Worker, sums it up. When asked, “What’s the best thing about working at the Housing Authority?” he responds, “Working around great people” and “Helping clients move

along to independence.”

Housing Authority receives 2008 National Association of Housing and Redevelopment Organization (NAHRO) Award of Merit (left to right): Mario Saucedo, Commissioner; Terry Quiroz, HCV Manager; Mary Potter, Quality Control Specialist; Marcia Waggoner, Deputy Executive Director, Office of Housing Programs; Renee Rooker, NAHRO President.

EMPLOYEE SPOTLIGHT ON

Mary Bigness

Mary Bigness, Procurement

Officer, celebrates 30 years

of service with the Housing

Authority.

What do you consider to be your biggest accomplishment at the Housing Authority? After nearly 30 years, I still feel the same compassion and desire to help people who are in need. When we have been in a place for a long time we can lose sight of why we do what we do, but for me the desire and commitment to help people is still there.

While I was growing up our family went through some very difficult times so we had

to rely on assistance until we could get back on our feet. It was a comfort to know there was someone out there who understood our needs and cared enough to help. That is why I am happy if what I do can help others in need.

What do you like most about working here? The staff. The work they do each day is not “just a job” to them, but it is their heart and soul. This became very evident to me during a strategic planning session about a year ago. Staff from all levels and positions shared ideas, and plans were made that would affect the future of our agency and the individuals we serve.

What would you tell others who consider working for the Housing Authority? It is a great opportunity to make a positive difference in someone’s life. Our 30-year strategic plan was developed through the participation of the entire agency. It would be an incredible experience to be part of that plan and to see how it will materialize over the years.

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Business Administration

Fiscal Year (FY) 2008 continued to be a year of growth and new beginnings for the Business Administration division of the Housing Authority. The Business Administration division consists of the Information Systems, Finance and Purchasing departments. Following is a program update along with a list of the division’s major accomplishments for this past fiscal year.

MajOr PrOgraMs uPDate:

• The Public Housing Program | During this past calendar year, the U.S. Department of Housing and Urban Development (HUD) continued to underfund us at only 89% of the required funding. However, we continue to maintain the number of staff, services offered and the number of program participants served at the same level. The Finance, Information Systems, and Purchasing departments collaborated with the operations and maintenance departments

to successfully implement HUD’s Asset Management program. This program requires housing authorities to model their public housing portfolio after the private property management model. This includes assigning staff at site level and budgeting/accounting by asset management groups.

• The Housing Choice voucher program consists of rental assistance vouchers for qualified low-income participants and is also funded by HUD. During this past fiscal year, this program was awarded $66 million (an increase of $4 million over the past fiscal year) for Housing Assistance Payments, all of which was expended to provide much needed housing assistance. In addition to these funds, the Housing Authority spent an

additional $2 million in Housing Assistance Payments from program reserves.

• The Authority Owned Developments | Our 951 Authority Owned units continue to remain profitable, bringing in $2 million in net income (profit) this past fiscal year.

Other aCCOMPlIshMents:

• A second line of credit in the amount of $6 million was established. This new line of credit will be used to build and/or acquire additional housing developments which will allow us to increase the number of affordable housing developments in San Bernardino County. • A $7.8 million loan was approved by HUD under their Capital Fund Financing Program. The funds will be used to redevelop 40 public housing units in Colton and rehabilitate 298 public housing units in San Bernardino. • We entered into an Energy Performance Contract with HUD which included a $15.7 million loan in order to make energy conservation improvements to our Public

Housing units. The loan will be repaid over 20 years with energy savings.• The Procurement Department worked very diligently to procure more agency-wide contracts (an additional 19) to obtain additional cost savings for volume discounts.• Our agencywide Procurement Policy was updated and revised and new Procurement Procedures were created and implemented. • Our Information Systems department created an agencywide training plan to enhance our staff’s software knowledge. • Major technological changes included the installation and implementation of our new agencywide operations software (VisualHOMES) to address HACSB’s mission critical Public Housing, Voucher and Work Order Processing needs.

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MSTATEMENT OF REvENuES, ExPENSES AND CHANgES IN NET ASSETS FOR THE PERIOD OCTOBER 1, 2007 THROugH SEPTEMBER 30, 2008

revenues:

HUD Operating Subsidies & Grants $77,771,830 Dwelling Rental Income 13,235,485 Other Income 2,098,391 Investment Income 1,243,975

total revenues $94,349,681

expenses:

Housing Assistance Payments $64,104,606 Administration 12,449,522 Maintenance & Operation 8,592,724 Tenant Services 713,075 Utilities 2,223,180 General Expenses 900,400Interest Expense 1,062,258 Depreciation 3,739,516

total expenses $93,785,281

Increase In net assets $564,400

Net Assets - beginning 97,728,475 Prior period adjustments (1,237,901)

net assets - ending $97,054,974

STATEMENT OF NET ASSETS AS OF SEPTEMBER 30, 2008

assets:

Cash and Investments $47,853,596 Accounts Receivable 4,011,367 Prepaid Expenses 255,941 Inventory 249,972 Land, Buildings & Equipment 100,797,299

total assets $153,168,175

liabilities:

Accounts Payable $3,827,072 Notes Payable 45,927,878 Other Liabilities 6,358,251

total liabilities $56,113,201 Capital:

Invested in Capital Assets, Net of Related Debt $54,869,421 Restricted Net Assets 31,258,887 Unrestricted Net Assets 10,926,666 total net assets and liabilities $97,054,974

$77,771,830

$13,235,485

$2,098,391

$1,243,975

HUD Operating Subsidies & Grants

Dwelling Rental Income

Other Income

Investment Income

REVENUES 2008 • $94,349,681

$100,797,299

$47,853,596

$4,011,367

$255,941

$249,972

Land, Buildings & Equipment

Cash and Investments

Accounts Receivable

Prepaid Expenses

Inventory

ASSETS 2008 • $153,168,175

$64,104,606

$12,449,522

$8,592,724

$713,075

$2,223,180

$900,400

$3,739,516

Housing Assistance Payments

Administration

Maintenance & Operation

Tenant Services

Utilities

General Expenses

Interest Expense$1,062,258Depreciation

EXPENSES 2008 • $93,785,281

$54,869,421

$45,927,878

$6,358,251

$31,258,887

$10,926,666

$3,827,072

Invested in Capital Assets

Notes Payable

Other Liabilities

Restricted Net Assets

Unrestricted Net Assets

Accounts Payable

LIABILITIES & CAPITAL 2008 • $153,168,175

28 IN APPRECIATION

The Housing Authority gives special thanks to Dan Nackerman,

who served as the Executive Director

from 2004-2008. Through his

leadership and vision the agency

made incredible strides toward new

initiatives that will serve the agency

for many years to come.

PROJECT MANAGEMENTAlison Crawford, Ana Gamiz

DESIGN, PRODUCTION SERVICESRon Widman

PRINTED BYSunwest Printing

Our MissiOn

The Housing Authority of the County of San Bernardino empowers all individuals and families in need to achieve an enriched quality of life by providing housing opportunities and resources throughout San Bernardino County.

Youth from the Top Flight

afterschool program

present a “Thank You”

card to the Housing

Authority staff.

Nothing is predestined.

The obstacles of your

past can become

your gateways that

lead to new beginnings.

—RALPH BLUM715 EAST BRIER DRIVE

SAN BERNARDINO, CA 92408

909.890.0644

WWW.HACSB.COM