notes - marketing strategies
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7/22/2019 Notes - Marketing strategies
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Sr.
No.
Particulars 405 (A) : MARKETING STRATEGY AND
RELATIONSHIP MARKETING
407 (A) : INTERNATIONAL
MARKETING
210 : LIFE SKILLS
Pattern 2008 Pattern 2008 Pattern 2013 Pattern
Chapters Two Sections
A: Marketing Strategy : 9 Chapters
B: Relationship Management: 6 ChaptersTotal No. of Chapters : 15 Chapters
7 Chapters 5 Chapters
Books Referred Reference Books:-
1.Marketing Strategy - Boyd Walker, Mullins
Larrech, TMGH
2. Strategic Marketing Management - David Aaker
3. Principles of Marketing - Philip Kotler, Gary
Armstrong
4. Handbook of Relationship Marketing - Jagdish
Sheth, Atul Parvatiyar
5.Leading Through Relationship Marketing-
Richard Batterley
6. Relationship Marketing - S.Shajahan, TMGH, 1st
ed., 2006 reprint.
7.Customer relationship Management - Sheth,
Parvatiyar, Shainesh
8.For contemporary case studies students should
refer to the periodicals and journals.
Reference Books:-
1. Nabhi’s How To Export – Nabhi
Publication
2. International Marketing Export
Marketing – S. Shiva Ramu
3. Export – What, Where & How –
Parasram
4.Global Marketing Strategy – Douglas
& Craig.
5. Export Marketing – B. Bhattacharya.
6. Winning The World Marketing –
Bhattacharya
7.Export Marketing – Francis
Cherunilam.
8.International Marketing – S.S.
Rathor, J.S. Rathor.
9.Essentials Of Export Marketing –
S.A. Chunnawala
10.International Trade And Export
Management – B.M. Wahi And A.B.
Kalkundribar.
11.International Marketing
Management – Varshney And
Bhattacharya.
12. Export Marketing – Michael Vaz.
Text Book: -
1. Critical thinking skills : developing
effective analysis and argument by
Stella Cottrell
2. Academic writing: a handbook for
international students by Stephen
Bailey
3. Effective Study Skills: Step-by-Step
System to Achieve Student Success
by Semones
Reference Books:-1. Critical thinking and analysis by
Mary Deane
2. Developing and applying study skills
: writing assignments, dissertations
and management reports by Donald
Currie
3. Assignment and thesis writing by
Jonathan Anderson
Magazines
Newspaper Employment
ConcurrentEvaluation/
InnovativePractices
Assignment,
Presentation,
Internal Exam
Assignment,
Presentation,
Class Test,
Case Study,
Internal Exam
Assignment,
Presentation,
Class Test,
Case Study,
Role Play
Modified – Small Group Project
Innovative
Practices
Assigned Small Field Activity
which comprises an assignment
of manufacturing a product &selling it and Detail presentation
of the same. Which is helpful for
students’ over all development
from each aspect of management
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and also give brief idea regarding
every specialization.
Planning for
next week
6.Offensive and defensive competitive
strategies1. Offensive warfare Strategies: Frontal
Attack, Flanking Attack, Encirclement
Attack, Bypass Attack, Guerilla warfare,2. Defensive warfare Strategies: Position
Defence, Mobile Defence, Pre-emptiveDefence, Flank Position Defence, Counter
Offense Defence, Strategic Withdrawal3. Build Strategies, Hold Strategies,
Harvesting Strategies
4.Divestment/Deletion, Vertical Integration- Marketing Strategy, Forward Integration,
Backward Integration, Unbundling &
Outsourcing Strategies5. Tools for Product- Market Analysis
towards strategy formulation- Ansoff’s Product/Market Matrix, Product Portfolio
Strategy – Boston Consulting Box, TheMcKinsey/General Electric Matrix
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Strategy is a term that originates from the Greek term ‘Strategia’ meaning ‘generalship’.
Strategies are used to bridge the gap between policy and tactics towards achievement of marketing goals.
Offensive Marketing identifies and exploits new markets and products.
It is about acquiring customers – it creates expectations, makes promises to customers, communicates, promotes, emphasizes product features
It is action oriented.
Offensive strategies always result in successful achievement of competitive advantage.
Defensive Marketing is about retaining customers.
It focuses on a single core technology by which serves a narrow and stable market
Marketing oriented towards service quality, building reputation, and emphasizing performance
This strategy requires product quality innovation and value is delivered by a firm
Defense Warfare Strategies:
1. Position Defence
2. Mobile Defence
3. Pre-emptive Defence
4. Flank Position Defence5. Counter Offensive Defense
6. Strategic Withdrawal
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Offensive Strategies:
Frontal Attack Flanking Attack Encirclement Attack Bypass Attack Guerilla Warfare
Head on Attack
meetingcompetitors with
the same productline, price,
promotion
Indirect form of
competitive strategy.
Strategy To match or excel
the competitorsstrengths.
To attack competitor’s
weakness
To attack competitor
from all sides
To avoid head-to-
head competition.
To make small attacks in
different locations whileremaining mobile.
Approach
To attackcompetitors
strength and not its
weakness.
To concentrate onone’s competitive
strengths and
resources, using themdirectly attack
competitor’s weakness
Whenever competitortries to turn the market
, the attackers stand
ready to block him.
To avoidconfrontation with
the enemy by moving
into new & as yetuncontested area.
Surprise and hit-and-run inlocations.
Action/Options
Under Pricing,MoreAdvertisements,
adding more product features,
To attack weaknesslike geographic areaswhere rival has weak
market share,Segments the rivals
has neglected, weak
brands, insufficientadvertisements
Supplying differenttypes of the same products to the market,
expanding productsinto all segments and
distribution channels.
To move aggressivelyin into newgeographical markets
where rivals have no presence, introduce
new products with
different attributes &features, introduce
new generationtechnology,
Focus on narrow targets weaklydefended by rivals, challengerivals where they over stretched
& when they are facing problems,
Occasional low prices, intense
burst of advertisement, legalactions charging patent
violations, restrictive trade practices, unfair advertisement
Aim 1.To gain marketshare by out-
matching thestrengths of
competitor.
2.To cut awayrival’s competitive
advantage.
To engage competitorsin those products /
markets where theyare weak.
Diluting the defender’sability to retaliate in
strength
To avoid head-to-head competition.
To destabilize the competitor bysmall attacks
Remark Competitor has no way
to dealing with theattacker. Whichever
way he tries to turn themarket, the attackers
stand ready to block
him.
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circlement strategy - Smirnoff Vodka used encirclement strategy when another product was introduced and
ositioned itself directly against Smirnoff, but at a lower price (Kotler, 1981). Smirnoff counterattacked by first raisin
s prices, which preserved their quality image. After raising their prices, they introduced another brand, marketed
e same price as the competition, and introduced another brand at a lower price
ank attack , in the mid 1970's Xerox owned eighty-eight percent of the plain-paper copier market; however, almo
n years later the Japanese based Canon Copier took over half of Xerox's market (Kotler 1981). The main reason Ca
ok over such a large portion of Xerox's market was by use of the flanking strategy. Canon focused on the small siz
pier market that could not afford Xerox's larger copiers. This attack was successful because it put the attackers
rength against the defenders weakness (Kotler 1981).
ypass attack - When Colgate-Palmolive tried to enter the nonwoven textiles and health care business, it did not ha
fight Procter and Gamble's strengths because they used the bypass strategy
uerilla attack when IBM won a lawsuit against Hitachi on the grounds that Hitachi stole IBM software. Because IBM
on this small battle, Japanese computer manufacturers had to become defensive by investing large sums of mone
to scarce software research and development personnel who had to re-write old programs and develop new
ograms which did not interfere with IBM's intellectual property rights