norton mobile security user guide · 2020-02-17 · 2 5. on the device where you want to install...
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Norton Mobile Security User Guide
DOWNLOADANDINSTALLNORTONMOBILESECURITY..................................................................1
ACTIVATENORTONMOBILESECURITY............................................................................................4
FEATURESOFNORTONMOBILESECURITY......................................................................................5
KEYFEATURESFORIPHONESORIPADS..........................................................................................7
SYSTEMREQUIREMENTSFORNORTONMOBILESECURITY.............................................................7
Download and install Norton Mobile Security YoucandirectlydownloadandinstallNortonMobileSecurityonyourmobiledevices,oryoucansendanemailwithdownloadinstructionsandaccessitonyourmobiledevice.Selectthedeviceyouareinstallingfrom:IamonacomputerandwanttosendinstructionstoinstallNortonMobileSecuritytomydevice
1. SignIntoNorton.2. IfyouarenotsignedintoNortonalready,youarepromptedtosignin.Typeinyour
emailaddressandpasswordforNorton,andclickSignIn.IfyoudonothaveaNortonaccount,clickCreateaccount,andcompletethesign-upprocess.
3. IntheNortonSetupwindow,moveyourmouseoverDownloadNorton,andthenclickSendaDownloadLink.
4. Typeanemailaddressyoucanaccessonyourdevice,andclickthesendicon
.AnemailissenttotheemailaddresswithinstructionstoinstalltheNortonproduct.ClickDone.
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5. OnthedevicewhereyouwanttoinstallNorton,findandopentheemailthatyoureceivedfrom"TheNortonTeam",andtapDownloadNow.ThedownloadlinkopenstheNortonSetuppageinyourbrowser.
6. IntheNortonSetupwindow,tapDownloadNoworInstall.7. YouareredirectedtotheNortonSecurityandAntiviruspageontheGooglePlay
StoreorAppStore.TapInstalltostarttheinstallation.8. Followtheon-screeninstructionstoinstalltheapp.
IamonmyAndroiddeviceandwanttoinstallNortonMobileSecurityInstallNortonMobileSecurity
1. OnyourAndroiddevice,launchthePlayStoreapp.2. SearchforNortonSecurityandAntivirus,andthenselecttheNortonappfromthe
searchresults.
3. TapInstall,andthentapAccepttoinstalltheapp.4. Whentheinstallationfinishes,tapOpen.5. ReadandaccepttheNortonLicenseAgreementandTermsofUse,andNorton
MobilePrivacyPolicy.TapContinue.NortonMobileSecurityperformstheinitialsetupandrunsLiveUpdate,Anti-Malwarescan,andAppAdviserscan.Whenthesetupiscomplete,youneedtosignintoyourNortonaccounttomakeuseofallthefeaturesofNortonMobileSecurity.
6. Inthetop-leftcorner,tapthemenuicon ,andthentapSignin.
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7. TypeyourNortonaccountemailaddressandpassword,andthentapSignIn.MakesuretousethesameemailaddressandpasswordthatwasusedtopurchaseNortonMobileSecurityoryourNortonproductthatincludesNortonMobileSecurity(suchasNortonSecurityorNorton360Multi-Device).IfyouhavenotactivatedyourNortonMobileSecuritysubscriptionyet,seeActivateNortonMobileSecurity.IfyouseeanyproblemswithinstallingNortonMobileSecurity,makesurethatyourdevicehasthelatestversionofGooglePlayapplication,andallofthelatestsystemupdatesinstalled.
NortonMobileSecurityinstallationisnowcomplete.TousetheAnti-TheftandWebProtectionfeatures,youneedtoenabletheDeviceAdministratorandNortonSecurityService.Dothefollowingtoenablethesesettings.SetupAnti-Theft
1. FromtheHomescreen,launchtheNortonMobileSecurityapp.2. Atthebottomofthemainwindow,taponthefourthpillartoopentheDevice
screen,andthentapAnti-Theft.3. TapSetuptolaunchtheDeviceAdministratorsettings.4. TapActivatetoenableDeviceAdministratorforNortonMobileSecurity.5. IftheLocationserviceisturnedoffonyourdevice,intheAnti-Theftsetupwindow,
nexttoLocate,tapSetUp.6. IntheLocationsettings,movetheslidernexttoLocationtoturniton.7. ExittheLocationsettings.
SetupWebProtection
1. FromtheHomescreen,launchtheNortonMobileSecurityapp.2. Atthebottomofthemainwindow,taponthethirdpillartoopentheOnlinescreen,
andthentapWebProtection.3. IntheWebProtectionwindow,nexttoSetupisrequired,tapthestatusindicator,
andthentapTurnOn.4. IntheAccessibilitysettingswindow,underServices,tapNortonSecurityService.5. NexttoNortonSecurityService,movetheslidertoturnitOn.6. TapOKtoconfirm.7. ExittheAccessibilitysettings.
IamonmyiPhoneoriPadandwanttoinstallNortonMobileSecurity
1. OnyouriOSdevice,launchAppStore.2. TapGet,andthentapInstall.
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3. Whenthedownloadfinishes,taptheNortonMobileicontolaunchtheapp.4. ReadtheNortonlicenseagreement,andtapAccept.5. OntheSubscriptionRequired!page,tapContinue.6. TapSignIn.
TypeyourNortonaccountemailaddressandpassword,andthentapSignIn.MakesuretousetheemailaddressandpasswordthatwasusedtopurchaseNortonMobileSecurityoryourNortonproductthatincludesNortonMobileSecurity(suchasNortonSecurityorNorton360Multi-Device).
Activate Norton Mobile Security Uponexpirationofthe30-Dayfreepremiumtrial,theinstallationonyourdeviceautomaticallyturnstotheliteversionofNortonMobileSecuritythatofferslimitedfeatures.Forcontinuedprotection,youcanpurchaseaNortonMobileSecuritysubscriptionwithintheapp.FollowthestepstoactivateyourNortonMobileSecuritysubscriptionthatyoupurchasedfromNortoneStoreorfromaretailstore.ActivateNortonMobileSecurity
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1. Inyourbrowser,gototheNortonMobileSecuritywebsite.2. ClickRegisteraPurchase.3. TypeyourNortonaccountemailaddressandpassword,andthenclickSignIn.
IfyoudonothaveaNortonaccount,clickCreateaccount.TypeyourdetailsandthenclickCreateAccount.
4. Typeyour25-characterproductkeythatyoureceivedwithyourpurchase,andthenclickVerify.NortonMobileSecurityactivationisnowcomplete.Onyourmobiledevice,youcanviewyoursubscriptionstatusonthe'GetNorton'tabintheNortonMobileSecurityappwindow.
5. Onyourdevice,launchtheNortonMobileSecurityapp.6. Inthetop-leftcorner,tapthemenuicon,andthentapSignin.7. EnsurethatyouenterthesameNortonaccountcredentialsasprovidedinstep3.
NortonMobileSecurityactivationisnowcomplete.Onyourmobiledevice,youcanviewyoursubscriptionstatusontheGetNortontabintheNortonMobileSecurityappwindow.
Features of Norton Mobile Security Benefitsforyou:
• Protectionagainstdigitalthreatslikeriskyapps• Controlstosafeguardyouronlineprivacy• Lostorstolendevicerecoverywhenyouneedit• Contactinformationrestorationandsharing• Singlesubscriptionformultipledevices
KeyfeaturesforAndroidphonesortablets
• SystemAdvisor*
Alertsyouaboutoperatingsystemthreatsandsecuritycertificatesthatallowattackerstoaccessyourdeviceandyourdata.
• Wi-FiSecurity*
Scansandidentifycompromisednetworksandnetworksunderattacksoyoucanreconnecttosecurenetworks.
• ProtectiveAnti-malwareBlocker*:PreventsappswithmalwareandvirusesfrombeinginstalledonyourdevicebeforeyoudownloadfromGooglePlay
• IntrusiveAdwareAppAdvisor*
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LetsyouknowifappscontainintrusiveadwarebeforeyoudownloadfromGooglePlay
• AntiphishingWebProtection*:Protectsagainstonlinescamsbyblockingfraudulentwebsites
• MalwareProtection:Scansandremovesappswithviruses,spyware,andotherthreats
• RansomwareProtection:Protectsagainstransomwareattacks.
• RemoteLocate:PinpointsyourlostorstolenAndroiddeviceonamap
• Call&TextBlocker:ProtectsagainstannoyingcallsandmobilespamSMSorTextmessageblockingfeatureisnotsupportedonAndroid4.4orlater.
• PrivacyAdvisor*AutomaticallyscansappsandletsyouseeprivacyrisksbeforeyoudownloadthemfromGooglePlay
• PrivacyReportInteractiveMap*Showswhereintheworldpersonalinformationmightbeshared
• SafeBrowsing*Protectsyourdeviceandyourpersonaldatafrommalicioussitesthatinstallransomware,trojans,andotherthreats
• Anti-theftRemotelylocksandwipesthepersonalinformationonyourlostorstolendevicetopreventanyonefromaccessingit
• ContactsBackupRestoresandsharesyourcontactinformationacrossyourdevices
• SIMCardLock#InstantlylocksyourphoneiftheSIMcardisremoved#Doesnotworkwithdual-SIMdevices*PremiumfeaturesnotavailablewithfreeversionofNortonMobileSecurity
WebProtectionfeaturerequiresstableInternetconnectiontoworkeffectively.
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Key features for iPhones or iPads • Anti-Theft:
HelpsyoulocateyourlostorstoleniPhoneoriPadonmap.YoucanalsoinitiateanInternetcalltoyourmissingdeviceifitisnotlocked.
• ContactsBackup:RestoresandsharesyourcontactinformationacrossyourAndroid,iPad,oriPhone
System requirements for Norton Mobile Security TosuccessfullyinstallNortonMobileSecurity,yourdevicemustmeetthefollowingminimumrequirements:SystemrequirementsforAndroid
Operatingsystems:o Android4.1.0orlater
BrowserSupportforWebProtection:
o AndroidstandardInternetbrowsero GoogleChrome18forAndroid,orlatero FirefoxforAndroid37.0.2orlatero Opera8.0orlatero Samsungstandardbrowser1.0orlatero UCBrowser
SystemrequirementsforiOS
Operatingsystems:o iOS8.0orlater