norton mobile security user guide · 2020-02-17 · 2 5. on the device where you want to install...

7
1 Norton Mobile Security User Guide DOWNLOAD AND INSTALL NORTON MOBILE SECURITY .................................................................. 1 ACTIVATE NORTON MOBILE SECURITY............................................................................................ 4 FEATURES OF NORTON MOBILE SECURITY ...................................................................................... 5 KEY FEATURES FOR IPHONES OR IPADS .......................................................................................... 7 SYSTEM REQUIREMENTS FOR NORTON MOBILE SECURITY ............................................................. 7 Download and install Norton Mobile Security You can directly download and install Norton Mobile Security on your mobile devices, or you can send an email with download instructions and access it on your mobile device. Select the device you are installing from: I am on a computer and want to send instructions to install Norton Mobile Security to my device 1. Sign In to Norton. 2. If you are not signed in to Norton already, you are prompted to sign in. Type in your email address and password for Norton, and click Sign In. If you do not have a Norton account, click Create account, and complete the sign-up process. 3. In the Norton Setup window, move your mouse over Download Norton, and then click Send a Download Link. 4. Type an email address you can access on your device, and click the send icon . An email is sent to the email address with instructions to install the Norton product. Click Done.

Upload: others

Post on 07-Aug-2020

0 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Norton Mobile Security User Guide · 2020-02-17 · 2 5. On the device where you want to install Norton, find and open the email that you received from "The Norton Team", and tap

1

Norton Mobile Security User Guide

DOWNLOADANDINSTALLNORTONMOBILESECURITY..................................................................1

ACTIVATENORTONMOBILESECURITY............................................................................................4

FEATURESOFNORTONMOBILESECURITY......................................................................................5

KEYFEATURESFORIPHONESORIPADS..........................................................................................7

SYSTEMREQUIREMENTSFORNORTONMOBILESECURITY.............................................................7

Download and install Norton Mobile Security YoucandirectlydownloadandinstallNortonMobileSecurityonyourmobiledevices,oryoucansendanemailwithdownloadinstructionsandaccessitonyourmobiledevice.Selectthedeviceyouareinstallingfrom:IamonacomputerandwanttosendinstructionstoinstallNortonMobileSecuritytomydevice

1. SignIntoNorton.2. IfyouarenotsignedintoNortonalready,youarepromptedtosignin.Typeinyour

emailaddressandpasswordforNorton,andclickSignIn.IfyoudonothaveaNortonaccount,clickCreateaccount,andcompletethesign-upprocess.

3. IntheNortonSetupwindow,moveyourmouseoverDownloadNorton,andthenclickSendaDownloadLink.

4. Typeanemailaddressyoucanaccessonyourdevice,andclickthesendicon

.AnemailissenttotheemailaddresswithinstructionstoinstalltheNortonproduct.ClickDone.

Page 2: Norton Mobile Security User Guide · 2020-02-17 · 2 5. On the device where you want to install Norton, find and open the email that you received from "The Norton Team", and tap

2

5. OnthedevicewhereyouwanttoinstallNorton,findandopentheemailthatyoureceivedfrom"TheNortonTeam",andtapDownloadNow.ThedownloadlinkopenstheNortonSetuppageinyourbrowser.

6. IntheNortonSetupwindow,tapDownloadNoworInstall.7. YouareredirectedtotheNortonSecurityandAntiviruspageontheGooglePlay

StoreorAppStore.TapInstalltostarttheinstallation.8. Followtheon-screeninstructionstoinstalltheapp.

IamonmyAndroiddeviceandwanttoinstallNortonMobileSecurityInstallNortonMobileSecurity

1. OnyourAndroiddevice,launchthePlayStoreapp.2. SearchforNortonSecurityandAntivirus,andthenselecttheNortonappfromthe

searchresults.

3. TapInstall,andthentapAccepttoinstalltheapp.4. Whentheinstallationfinishes,tapOpen.5. ReadandaccepttheNortonLicenseAgreementandTermsofUse,andNorton

MobilePrivacyPolicy.TapContinue.NortonMobileSecurityperformstheinitialsetupandrunsLiveUpdate,Anti-Malwarescan,andAppAdviserscan.Whenthesetupiscomplete,youneedtosignintoyourNortonaccounttomakeuseofallthefeaturesofNortonMobileSecurity.

6. Inthetop-leftcorner,tapthemenuicon ,andthentapSignin.

Page 3: Norton Mobile Security User Guide · 2020-02-17 · 2 5. On the device where you want to install Norton, find and open the email that you received from "The Norton Team", and tap

3

7. TypeyourNortonaccountemailaddressandpassword,andthentapSignIn.MakesuretousethesameemailaddressandpasswordthatwasusedtopurchaseNortonMobileSecurityoryourNortonproductthatincludesNortonMobileSecurity(suchasNortonSecurityorNorton360Multi-Device).IfyouhavenotactivatedyourNortonMobileSecuritysubscriptionyet,seeActivateNortonMobileSecurity.IfyouseeanyproblemswithinstallingNortonMobileSecurity,makesurethatyourdevicehasthelatestversionofGooglePlayapplication,andallofthelatestsystemupdatesinstalled.

NortonMobileSecurityinstallationisnowcomplete.TousetheAnti-TheftandWebProtectionfeatures,youneedtoenabletheDeviceAdministratorandNortonSecurityService.Dothefollowingtoenablethesesettings.SetupAnti-Theft

1. FromtheHomescreen,launchtheNortonMobileSecurityapp.2. Atthebottomofthemainwindow,taponthefourthpillartoopentheDevice

screen,andthentapAnti-Theft.3. TapSetuptolaunchtheDeviceAdministratorsettings.4. TapActivatetoenableDeviceAdministratorforNortonMobileSecurity.5. IftheLocationserviceisturnedoffonyourdevice,intheAnti-Theftsetupwindow,

nexttoLocate,tapSetUp.6. IntheLocationsettings,movetheslidernexttoLocationtoturniton.7. ExittheLocationsettings.

SetupWebProtection

1. FromtheHomescreen,launchtheNortonMobileSecurityapp.2. Atthebottomofthemainwindow,taponthethirdpillartoopentheOnlinescreen,

andthentapWebProtection.3. IntheWebProtectionwindow,nexttoSetupisrequired,tapthestatusindicator,

andthentapTurnOn.4. IntheAccessibilitysettingswindow,underServices,tapNortonSecurityService.5. NexttoNortonSecurityService,movetheslidertoturnitOn.6. TapOKtoconfirm.7. ExittheAccessibilitysettings.

IamonmyiPhoneoriPadandwanttoinstallNortonMobileSecurity

1. OnyouriOSdevice,launchAppStore.2. TapGet,andthentapInstall.

Page 4: Norton Mobile Security User Guide · 2020-02-17 · 2 5. On the device where you want to install Norton, find and open the email that you received from "The Norton Team", and tap

4

3. Whenthedownloadfinishes,taptheNortonMobileicontolaunchtheapp.4. ReadtheNortonlicenseagreement,andtapAccept.5. OntheSubscriptionRequired!page,tapContinue.6. TapSignIn.

TypeyourNortonaccountemailaddressandpassword,andthentapSignIn.MakesuretousetheemailaddressandpasswordthatwasusedtopurchaseNortonMobileSecurityoryourNortonproductthatincludesNortonMobileSecurity(suchasNortonSecurityorNorton360Multi-Device).

Activate Norton Mobile Security Uponexpirationofthe30-Dayfreepremiumtrial,theinstallationonyourdeviceautomaticallyturnstotheliteversionofNortonMobileSecuritythatofferslimitedfeatures.Forcontinuedprotection,youcanpurchaseaNortonMobileSecuritysubscriptionwithintheapp.FollowthestepstoactivateyourNortonMobileSecuritysubscriptionthatyoupurchasedfromNortoneStoreorfromaretailstore.ActivateNortonMobileSecurity

Page 5: Norton Mobile Security User Guide · 2020-02-17 · 2 5. On the device where you want to install Norton, find and open the email that you received from "The Norton Team", and tap

5

1. Inyourbrowser,gototheNortonMobileSecuritywebsite.2. ClickRegisteraPurchase.3. TypeyourNortonaccountemailaddressandpassword,andthenclickSignIn.

IfyoudonothaveaNortonaccount,clickCreateaccount.TypeyourdetailsandthenclickCreateAccount.

4. Typeyour25-characterproductkeythatyoureceivedwithyourpurchase,andthenclickVerify.NortonMobileSecurityactivationisnowcomplete.Onyourmobiledevice,youcanviewyoursubscriptionstatusonthe'GetNorton'tabintheNortonMobileSecurityappwindow.

5. Onyourdevice,launchtheNortonMobileSecurityapp.6. Inthetop-leftcorner,tapthemenuicon,andthentapSignin.7. EnsurethatyouenterthesameNortonaccountcredentialsasprovidedinstep3.

NortonMobileSecurityactivationisnowcomplete.Onyourmobiledevice,youcanviewyoursubscriptionstatusontheGetNortontabintheNortonMobileSecurityappwindow.

Features of Norton Mobile Security Benefitsforyou:

• Protectionagainstdigitalthreatslikeriskyapps• Controlstosafeguardyouronlineprivacy• Lostorstolendevicerecoverywhenyouneedit• Contactinformationrestorationandsharing• Singlesubscriptionformultipledevices

KeyfeaturesforAndroidphonesortablets

• SystemAdvisor*

Alertsyouaboutoperatingsystemthreatsandsecuritycertificatesthatallowattackerstoaccessyourdeviceandyourdata.

• Wi-FiSecurity*

Scansandidentifycompromisednetworksandnetworksunderattacksoyoucanreconnecttosecurenetworks.

• ProtectiveAnti-malwareBlocker*:PreventsappswithmalwareandvirusesfrombeinginstalledonyourdevicebeforeyoudownloadfromGooglePlay

• IntrusiveAdwareAppAdvisor*

Page 6: Norton Mobile Security User Guide · 2020-02-17 · 2 5. On the device where you want to install Norton, find and open the email that you received from "The Norton Team", and tap

6

LetsyouknowifappscontainintrusiveadwarebeforeyoudownloadfromGooglePlay

• AntiphishingWebProtection*:Protectsagainstonlinescamsbyblockingfraudulentwebsites

• MalwareProtection:Scansandremovesappswithviruses,spyware,andotherthreats

• RansomwareProtection:Protectsagainstransomwareattacks.

• RemoteLocate:PinpointsyourlostorstolenAndroiddeviceonamap

• Call&TextBlocker:ProtectsagainstannoyingcallsandmobilespamSMSorTextmessageblockingfeatureisnotsupportedonAndroid4.4orlater.

• PrivacyAdvisor*AutomaticallyscansappsandletsyouseeprivacyrisksbeforeyoudownloadthemfromGooglePlay

• PrivacyReportInteractiveMap*Showswhereintheworldpersonalinformationmightbeshared

• SafeBrowsing*Protectsyourdeviceandyourpersonaldatafrommalicioussitesthatinstallransomware,trojans,andotherthreats

• Anti-theftRemotelylocksandwipesthepersonalinformationonyourlostorstolendevicetopreventanyonefromaccessingit

• ContactsBackupRestoresandsharesyourcontactinformationacrossyourdevices

• SIMCardLock#InstantlylocksyourphoneiftheSIMcardisremoved#Doesnotworkwithdual-SIMdevices*PremiumfeaturesnotavailablewithfreeversionofNortonMobileSecurity

WebProtectionfeaturerequiresstableInternetconnectiontoworkeffectively.

Page 7: Norton Mobile Security User Guide · 2020-02-17 · 2 5. On the device where you want to install Norton, find and open the email that you received from "The Norton Team", and tap

7

Key features for iPhones or iPads • Anti-Theft:

HelpsyoulocateyourlostorstoleniPhoneoriPadonmap.YoucanalsoinitiateanInternetcalltoyourmissingdeviceifitisnotlocked.

• ContactsBackup:RestoresandsharesyourcontactinformationacrossyourAndroid,iPad,oriPhone

System requirements for Norton Mobile Security TosuccessfullyinstallNortonMobileSecurity,yourdevicemustmeetthefollowingminimumrequirements:SystemrequirementsforAndroid

Operatingsystems:o Android4.1.0orlater

BrowserSupportforWebProtection:

o AndroidstandardInternetbrowsero GoogleChrome18forAndroid,orlatero FirefoxforAndroid37.0.2orlatero Opera8.0orlatero Samsungstandardbrowser1.0orlatero UCBrowser

SystemrequirementsforiOS

Operatingsystems:o iOS8.0orlater