Work begins on new downtown radiation center

A p u b l i c a t i o n o f N o r t o n H e a l t h c a r e F e b r u a r y/ M a r c h 2 0 1 0

ews

Center treats headache pain, p. 5

Social media part of communications mix, p. 4

Dr. Jesse Wright leaves post, p. 8

Cashier loves “people” part of job, p. 11

NortonCancerInstituteofficialsbrokegroundonanewdowntownradiationcenterJan.14.Thecenterwillbebuiltona1.1-acresiteat676S.FloydSt.andwillfeaturesomeofthemostsophisticatedtechnologiesavailableanywhereintheworldtotreatadultandpediatriccancersandtumors. “Ournewcenterwillbringtogethercomprehensive,personalizedcancerservicesinonelocationfortheconvenienceofourpatientsandtheirfamilies,”saidRobertN.Shaw,president,NortonCancerInstitute.“Mostimportant,eachpatientwillhaveanimprovedchanceoflivingabetter,longerlifeafteracancerdiagnosis.” The65,000-square-foot,three-storyfacilitywillfeatureafirst-floorradiationcenter,second-floormultidisciplinaryspecialtycentersandathirdfloorforfuturegrowthofcancer-relatedservices.Theradiationcenterwillofferfaster,moreprecise,morepowerfulradiationtherapyto

treatdeep-seatedtumorsmoreeffectivelywhilesparingsurroundinghealthytissue.Thecenter’snewpowerfulVarianlinearacceleratorwillincorporatetheNovalisTx®StereotacticRadiosurgerySystem. ServiceswillbedirectedbyAaronSpalding,M.D.,Ph.D.,afellowship-trainedradiationoncologistwhotreatsadultsandchildrenandwastrainedatSt.JudeChildren’sResearchHospitalbeforejoiningNortonCancerInstitute. “Sophisticatedradiationtherapyservicesareavitaltoolinthefightagainstcancer,”Dr.Spaldingsaid.“Ourabilitytobringthisleading-edgetechnologytoNortonHealthcare’sdowntowncampuswillhavealife-changingimpactforadultandpediatricpatientsandtheirfamilies.ItcomplementstheexistingsophisticatedradiationtherapyservicescurrentlyavailableontheNortonSuburbanHospitalcampus.” Thecenterwillbringtogetherregionalexpertsinneuro-oncology,neurosurgery,orthopaediconcology,radiationoncologyandbehavioraloncology.Inadditiontomedicalandradiationtreatment,thecenterwillhousecancerresearch,suchaspatientclinicaltrials,andeducationservices.ItisscheduledtoopenaroundJuly2011.

–Misty Cruse

Bob Shaw (left) and Aaron Spalding, M.D., Ph.D., at the groundbreaking for the radiation center.

Photo by Jamie Rhodes

Dr. Jesse Wright leaves post, p. 8

Douglas A. Winkelhake,presidentandadministratorofNortonBrownsboroHospital,hasbeenselectedasoneofModernHealthcaremagazine’s12“Up&Comers”for2009,honoringhimasarisingstarinhealthcaremanagement.Hewasselectedfrom139applicantsforthecompetitionthatrecognizesexecutivesage40andyounger.

AnarticlesubmittedbyLynnie Meyer, MSN, R.N.,executivedirector,andTodd Schmiedeler,associatevicepresidentofphilanthropy,NortonHealthcareFoundation,wasselectedforpublicationinthespring2010AHPJournal,publishedbytheAssociationforHealthcarePhilanthropy.Titled“NortonHealthcare:Donor-centeredgiftplanning,”thearticlecoversplannedgivingandWadeMountzHeritageSocietyinitiatives.

The Norton Healthcare Foundation School of Cardiovascular TechnologyhasbeenreaccreditedbytheJointReviewCommitteeonEducationinCardiovascularTechnology,withaconcentrationcertificateawardedinnoninvasivecardiology.Thepeerreviewrecognizestheprogram’ssubstantialcompliancewithnationallyestablishedaccreditationstandards.

NortonAudubonHospitalVascularAccessCenterreceivedaccreditationfromtheAmericanSocietyofDiagnosticandInterventionalNephrology.Peter H. Wayne III, M.D.,interventionalradiology,medicaldirectorofthecenter,andQasim Choudry, M.D.,interventionalnephrology,werecertifiedin2008and2009,respectively.

The Cancer Care and Renal Center atKosairChildren’sHospitalhasreceivedathree-yearaccreditationwithcommendationfromtheAmericanCollegeofSurgeons’CommissiononCancer.Theprogramhasbeenaccreditedsince1959–longerthananycancerprograminthecountry.

AstudyconductedbyKosairChildren’sHospitalandUniversityofLouisvillelinkingbruisingpatternstochildabusewaspublishedinthejournalPediatricsinDecember2009.TheresearchteamforthestudyincludedKosairChildren’sHospitalstaffSandra Herr, M.D.,medicaldirector,EmergencyDepartment;Justine O’Flynn, R.N.,andSara Aldridge, ARNP,“JustforKids”CriticalCareCenter.

Aaron Spalding, M.D., Ph.D.,hasbeenappointedtotheYoungInvestigatorsCommitteefortheChildren’sOncologyGroup,thenation’sforemostclinicaltrialorganizationforpediatriccancer.

NEWS BriefsGet a heart disease risk assessment ManyAmericansmaynotrealizeheartdiseaseistheleadingcauseofdeathamongwomen.NortonWomen’sHeartCenteristakingstepstoeducateNortonHealthcare’sfemaleemployeesaboutheartdiseasebyofferingthemadiscountedrateonvaluableheartdiseaseriskassessments. Heartdiseaseriskassessmentsinclude:

•Totallipidprofile

•Glucosecheck

•Bloodpressurecheck

•Bodyfatanalysis

•Bodymassindex

•Anklebrachialindex

Duringtheevaluation,employeeswillreceiveassessmentresultsalongwithinformationaboutothersignsandriskfactorsforheartdisease.Eachassessmentincludesacounselingsessionwithacardiovascularnursetoallowforopenandhonesttwo-waycommunicationofhealthconcernsandrecommendedlifestylechangestoreducerisk.Nursesalsowillscheduleappointmentswithacardiologistifdesired. Thespecialemployeerateof$30(normally$40)iseffectivethroughMarch31;hs-CRPtesting,apredictorforheartdiseaserisk,alsoisavailableforanadditional$10. Call629-1234toscheduleaheartdiseaseriskassessment.

–Misty Cruse

2 • N o r t o n N e w s • F e b r u a r y / M a r c h 2 0 1 0

F e b r u a r y / M a r c h 2 0 1 0 • N o r t o n N e w s • 3

Combined Giving Campaign exceeds $1 million

ThankstothecommitmentandgenerosityofNortonHealthcareemployees,donationstothe2009CombinedGivingCampaigntoppedthe$1millionmarkforthefirsttimeinthecampaign’shistory.Employeedonationstotaled$1,018,779. “Ourorganizationhasalonghistoryofgivingtime,resourcesandservicetoourcommunity,”saidRussellF.Cox,executivevicepresidentandchiefoperatingofficer.“Demonstratingstewardshipofresourcesisoneofourorganizationalvalues,andstewardshipisoneofourPillarsofExcellence,whichhelpprovidetheframeworkforallwedo.Donatingtothecampaignisanexampleofemployeeslivingthesevalues.” ThroughtheannualCombinedGivingCampaign,employeeshelpsupporttheWHASCrusadeforChildren,MetroUnitedWay,FundfortheArts,Children’sHospitalFoundation,NortonHealthcareFoundationandKosairCharities.

–Misty Cruse

NortonHealthcareemployeeshelpedprovidecountlessholidaymealstocommunitymembersinDecemberbydonating7,336poundsoffoodduringtheorganization’ssecondyeartopartnerwiththeDaretoCareFoodBank.Thiswas61percentmorefoodthanemployeesdonatedin2008. “Whentheprogramstarted,thefacilityServiceExcellenceteamswerejusttryingtooffsetsomeoftheneedcausedbytheeconomy’sdownturn,”saidChuckPatyk,systemmanager,ServiceExcellence.“DaretoCareexplainedthefoodpushreallydropsafterThanksgivingwhenthetoydrivesbegin,sowechosethetimebetweenThanksgivingandChristmastocontribute.” Hopingtosurpassthepreviousyear’s4,500poundsoffoodcollected,organizerssetagoalof6,000poundsforthe2009drive.EmployeesandmembersofthecommunitydroppedofftheirdonationsatDaretoCarecollectionboxesat30NortonHealthcarelocations,includingmanyofthephysicians’offices. RecipientsofDaretoCarefoodincludetheworkingpoorandolderresidentsof13countiesinKentuckyandSouthernIndiana;50percentofrecipientsarefamilieswithchildren. “Inatimewhentheeconomyisdown,itreallyshowsthecompassionandcaringofNortonHealthcare

employees,”Patyksaid.“Notonlydidwemeetthegoal,wesurpassedit!” Planninghasbegunfora2010DaretoCarefooddrive.Formoreinformation,callPatykat629-8438.

–Misty Cruse

Holiday food drive surpasses goal

Chuck Patyk delivers donated food items to the Dare to Care Food Bank.

Photo by Jamie Rhodes

4 • N o r t o n N e w s • F e b r u a r y 2 0 1 0

Norton Healthcare ‘friends’ social media

Witharecentreportfinding60percentofAmericansusetheInternettoaccesshealthandwellnessinformation,thedecisionforNortonHealthcaretojoinpopularsocialmediaoutletslikeFacebook,TwitterandYouTubewasaneasyone. “Inearly2009westartedevaluatingemergingonlinecommunicationtoolsavailablewiththegoalofcreatinganopenstreamofcommunicationforpatientsandemployees,”saidGabeRiggs,eBusinessmarketingcoordinator. NortonHealthcareandKosairChildren’sHospitalnowhaveFacebookfanpagesthatdisseminateinformationaboutrelevanthealthissues,regionalandnationalhealthnews,andeventshappeningonthecampuses.TheChildren’sHospitalFoundationhasaFacebookcausepage,wheredonationscanbemadeandpeoplecanreadamazingstoriespatientsandotherspost.Andtherearegrouppagesforsuchtopicsascancersurvivors,weightmanagementandwomen’shealth. “Recently,thesepagesprovedtobeausefuloutletforgettingthewordoutaboutfluvaccineinformation,”Riggssaid.“Weneedtobringthemessagetoourpatientsandemployeesratherthanexpectingthemtocometous.”

TwitteruserscanfollowNortonHealthcareandKosairChildren’sHospitalaswelltoreadpostsaboutpopularhealthtopicsandtrends,eventsandavailablehealthtools. “ResearchhasshownthatmedicalinformationisthefourthmostclickedtopiconTwitter,andwewantedtobeapartofthat,”Riggssaid.“Twittergivesustheopportunitytopostrelevant,topicalinformation.Ourmessagesareintendedtobeabouttopicsweallcanfindinterestingandusefulinourdailylives.Wealsohavesomefunthingsplannedfor2010inthesearenas.” NortonHealthcarealsousesYouTube,iTunespodcasts,Vimeo,NingandCaringBridgetocommunicateandimproveexperiencesforpatientsandemployees,allundercarefulmonitoringforappropriateuse. “Thesesitesandtoolsarecontinuouslymonitoredandadministeredbyrepresentativesfromseveraldepartmentsacrossthesystem,”Riggssaid.“Fromstrategizingtostewardshiptodailyoperations,theseindividualsensureaccountabilityandappropriateuseofthesenewtools.” TofollowNortonHealthcareonanyofthesesocialmediaplatforms,visitNortonHealthcare.com/socialmedia.

–Jennifer Reynolds

Photo by Jamie Rhodes

Gabe Riggs is administrator of the Norton Healthcare Facebook page.

F e b r u a r y / M a r c h 2 0 1 0 • N o r t o n N e w s • 5

COURSE of the Month

How to Deal with Difficult PeopleThiscoursefocusesonimprovingone’sabilitytodealwithpeopleperceivedtobedifficult,communicatingeffectivelyindifficultsituationsandunderstandinghowperceptionsimpacthowpeoplereacttovarioussituations.Attendeeslearntoidentifygroupsorpersonstheyfinddifficulttodealwith,identifystrengthsandweaknessesofvariousreactionstoconflictandwaystoeffectivelycommunicatewithdifficultpeopletoimprovejobperformance.ThecoursewillbeofferedTuesday,March23,from8:30a.m.tonoon,at224E.Broadway,Suite115,Classroom3.

Toregisterforthisclassorothercourses,gotoNsiderandclickon“Learning.”

Formoreinformation,callNortonUniversityat629-7349ore-mail

nortonuniversity@nortonhealthcare.org.

NortonNeuroscienceInstituteopenedtheregion’sfirstHeadache&ConcussionCenteratNortonSuburbanHospitalinDecemberunderthedirectionofTadSeifert,M.D.Dr.Seifertistheonlyfellowship-trainedheadacheneurologistinKentucky.Afterfinishinghisneurologyresidency,Dr.SeifertcompletedafellowshipatHoustonHeadacheClinicinTexas,oneofthecountry’spremiercentersforheadachetreatment. Dr.Seifert’sexpertisecanhelppatientsreceiveappropriatediagnosesofspecifictypesofheadachesandconcussions.Heofferstreatmentfor:

•Migraineheadaches

•Chronicdailyheadaches

•Clusterheadaches

•Analgesicreboundheadaches

•Cervicogenicheadaches

•Menstrual-associatedheadaches

•Tensionheadaches

•Post-concussive/post-traumaticheadaches

•Sports-relatedconcussions

•Trigeminalneuralgia

•Occipitalneuralgia

“Thereisagreatneedinthisregionforspecializedcareintheareasofheadacheandconcussionpain,”saidGreggDavis,systemvicepresident,Ortho/Neuro/Spine.

“Thecenterisdedicatedtohelpingindividualswhosufferfromheadachepainthatisnotrelievedbyover-the-countermedications.” TheHeadache&ConcussionCenteroffersmedicationmanagementandoutpatienttreatmentsforchronicheadacheandconcussionpain,includinginfusiontherapy;physical,psychologicalandbehavioraltherapies;nutritionalcounseling;Botoxandtriggerpointinjections;andoccipitalnerveblocks. Formoreinformation,calltheHeadache&ConcussionCenterat899-6782.

–Misty Cruse

Headache & Concussion Center opens

Tad Seifert, M.D., meets with Allison Dempsey, a lay health navigator with Norton Cancer Institute, at the Headache & Concussion Center.

Photo by Nick Bonura

6 • N o r t o n N e w s • F e b r u a r y / M a r c h 2 0 1 0

You make us remarkable, Kenyatta Jones!

FromtimetotimeNortonNewsfeaturesemployees’“RemarkableMoments.”Thismonth’sissuefeaturesKenyattaJones,apatientcareassociateatNortonBrownsboroHospital.Jones’primaryjobistoassistnursesandmakesurepatientshavewhattheyneedduringtheirstayinthehospital.Almostdailyshe’sremindedthatpatientcareismorethanprovidingmedicaltreatment.It’salsodeliveringapatient’sfavoritespecialtycoffeeandunderstandingthatthelittlethingsmakeabigdifference.

ToseeJones’completestory,visitNortonHealthcare.com/remarkablemoments.

AfterthesuddendeathoflongtimeLouisvilletelevisionreporterChuckOlmsteadfromarupturedbrainaneurysminMarch2009,hiswidow,CandyOlmstead,decidedtotakeactiontoincreaseawarenessandhelpsavelives.WorkingthroughtheNortonHealthcareFoundation,sheestablishedtheChuckOlmsteadMemorialFundtosupporteducation,preventionandscreeningeffortsforbrainillnessessuchasaneurysms,strokeandbraintumors. “SinceChuck’spassing,Ihavebeenoverwhelmedwithanoutpouringofsupportandkindnessfromthiscommunity,”Olmsteadsaid.“Ialsohavehadcountlessconversationswithpeoplewho,likeChuck,arehesitanttogotothedoctororhospitaleitherbecausetheyfearitorbecauseotherthingsinlifesimplyseemtotakepriority.” OlmsteadisworkingwiththeneurosurgeonsofNortonNeuroscienceInstitutetodevelopscreeningandeducationprograms.Shehopestoraise$2.4millionforthecreationofamobilebrain-screeningunittouseinoutreachefforts.Inthemeantime,shehasworkedwithNortonNeuroscienceInstitutephysicianstocreatemini-vignettesfeaturingNortonNeuroscienceInstitutepatientswhoselivesweresavedbyearlydetectionofbrainillnesses. SeveralfundraisingandscreeningeventsarescheduledforMarch,includingspecialcollectionsatvariouschurchesonMarch6and7,theChuckOlmsteadMemorialFund

5KWalk/RunatSt.LeonardCatholicChurchonMarch13,andafreestrokeandaneurysmscreeningexpoatOxmoorCenteronMarch27and28. VisitChuckOlmsteadFund.comforadditionaldetails.

Become a mystery shopper! IfyouoramemberofyourfamilyvisitanyNortonHealthcarefacilityasapatient,besuretocompletea“Ned’sInsiderFeedback”formabouttheexperience.GotoNsider,clickon“Applications,”select“Ned’sInsiderFeedback,”thencompleteandsubmittheform.Thefirsttimeyouprovidefeedback,youwillreceivea“Ned”keychain.

Fund raises awareness about aneurysms

Photo by Nick Bonura

From left, neurosurgeons Tom L. Yao, M.D., and Christopher B. Shields, M.D., president of Norton Neuroscience Institute, discuss the causes of aneurysms with Candy Olmstead.

DebbieHall,R.N.,andherdaughter,KristinPickerell,R.N.,sharethesamepassionforhealthcare.HallbeganworkingatNortonAudubonHospitalasasurgicalserviceseducatormorethansixyearsagoandworkedherwayuptodirectorofthedepartment.PickerellisanursemanagerintheneurologyintensivecareunitatNortonHospital,whereshe’sworkedsince2003. InJanuary2007,PickerellenrolledintheMasterofScienceinnursingprogramatBellarmineUniversityandconvincedhermothertodothesame.Thenursingadministrationmaster’sprogrampreparesprofessionalnursestofunctioninmanagementpositionsinavarietyofhealthcaresettings.Studentsfocusonfinancialandeconomicaspectsofhealthcare,humanresourcemanagementandorganizationalleadership.Selectedclinical,administrativeandresearchexperiencesprovidestudentswiththeopportunitytofunctionasnurseadministrators. “Iknewthatcompletingmymaster’sdegreewouldopenmoredoors,”Pickerellsaid.“Beingabletodoitwithmymotherdefinitelymadeitmorefun.Werodetogether,sattogetherandevenworkedonprojectstogether.” ThroughouttheirnearlythreeyearstogetheratBellarmineUniversity,thismotheranddaughterwereabletoattendallofthesameclasses. “Thebestpartofgoingbacktoschoolwasgoingwithmydaughter,”Hallsaid.“Mostmothersdon’thavethe

opportunity,soIfeelluckythatIdid.Ontopofthat,wemadegreatstudypartners!” BothHallandPickerellgraduatedfromBellarmineUniversityinDecember2009. “Itwasreallyabondingexperienceforus,”Pickerellsaid.“Iwouldn’thavewantedtodoitanyotherway!”

–Emily Lekites

Mother, daughter earn master’s degrees

Online center answers billing questions NortonHealthcare.comhasanewpatient-friendlyonlineBillingInformationCenterforpatientstosecurelysubmitgeneralandspecificquestionsabouttheirhospitalbills;makechangestotheirmailingaddressandinsuranceinformation;andrequestanitemizedbillorhospitalaccountbalance. “Patientshavebeenaskingforthiscapability,andweareexcitedtobeabletoofferit,”saidAudreyBeeson,directorofpatientaccounting,PatientFinancialServices.“We’vehadagreatresponsesofarandwillbeabletoexpandtheareaasfutureneedsarise.”

Toensureprivacyandsecurity,submittedquestionsareencryptedandsentdirectlytoPatientFinancialServices.Oncequestionsarereceived,patientsarecontactedwithanswersbymailorphone,dependingonthecomplexityofthequestion. “Werealizethathospitalbillscanbeconfusing,andwewanttoprovideanotherwayforpatientstofindanswerstotheirquestions,”saidNatalieCashon,manager,eBusiness. TheBillingInformationCenterwentliveonJan.6.Formoreinformation,contactNatalieCashonat629-8676orvisitNortonHealthcare.com/hospitalbilling.

–Misty Cruse

Photo by Nick Bonura

From left, Kristin Pickerell, R.N., and Debbie Hall, R.N.

F e b r u a r y / M a r c h 2 0 1 0 • N o r t o n N e w s • 7

AfterservingasmedicaldirectorofNortonPsychiatricCentersince1983,JesseWright,M.D.,hassteppeddownfromthatpost.Butdon’tgettheideahe’sretiring.Thispracticingpsychiatrist,writerandlecturerisbusierthanever.Dr.WrightiscontinuinginhisroleasaprofessorandvicechairoftheDepartmentofPsychiatryandBehavioralSciencesattheUniversityofLouisville.HehastakenontheroleofdirectoroftheDepressionCenteratUofL,andheisintheprocessofwritinghiseighthbook. Dr.Wrightrecentlyreflectedonthemanychangesinthefieldofpsychiatrysincehebeganpracticingin1975. “Tremendousadvanceshavebeenmadeinunderstandingmentalillnesses,”hesaid.“Wehaveallkindsofnewtreatmentsthatofferadvancesoverwhatwehad30yearsagoandamuchbroaderpalateofdrugstotreatmentalillness.

“Whenpeoplecometomenowwithdepressionoranxietyorevenapsychoticillness,I’mveryoptimisticthatwecandoawholelottohelpthem.” Apioneerinthefieldofcognitive-behaviortherapy(CBT),Dr.Wrightwasinstrumentalindevelopingthefirstcomputerprogramusedtotreatpeoplewithdepression.AnotherofhisaccomplishmentswastheimplementationofCBTforinpatientsatNortonPsychiatricCenter.Inpatientspreviouslywerethoughttobetooseriouslyilltobenefitfromthetherapy. “IfeelgoodaboutallthethingswewereabletodototreatNortonHealthcare’spatients,”Dr.Wrightsaid.“Ihaveenjoyedworkingwiththereallyinspiredgroupofnurses,socialworkersandothermentalhealthprofessionalsthroughouttheNortonHealthcaresystem.Ittakesaspecialpersontoreachouttosomeonewho’sbeentraumatizedandtoseethatpersonasahumanbeingwithgreatpotential.Icouldtellthousandsofstoriesaboutthedifferencethesecaringemployeeshavemadetotheoutcomesforpeoplewhowereinreallydesperateshape.” TheRev.Dr.WilliamJ.Schultz,whohasservedontheNortonPsychiatricClinicCouncilformanyyears,wassadtoseeDr.Wrightstepdown. “Hehasbeenanexcellentleaderinthefieldofpsychiatry,”Schultzsaid.“Hehasabrilliantmindandexcellentcommunicationskills.He’sabletobreakitdownandmakeitunderstandableforalaypersonlikemyself.” Dr.WrightreceivedhismedicaldegreefromJeffersonMedicalCollegeinPhiladelphia.Becomingapsychiatristwasnotinhisoriginalplan,buthebecamefascinatedbythefield. “Thereseemedtobesomuchtobedone,somanyunansweredquestions,somanypeoplesuffering,”hesaid. Dr.Wrightconsidershiscareera“gratifyingandrichexperience.”Heisproudthathissonanddaughterbothbecamephysicians.Heandhiswife,Susanne,alsohavetwin9-year-oldgranddaughtersanda6-month-oldgrandsonwhoishisnamesake.

–Cheryl Lockhart

Psychiatric pioneer leaves longtime post

Jesse Wright, M.D., has written several psychiatry books, including some that have been translated into other languages.

Photo by Nick Bonura8 • N o r t o n N e w s • F e b r u a r y / M a r c h 2 0 1 0

LIVING the Service Basics

Respectful communication: I communicate with courtesy, clarity and respect. UniversalKeyMessageswerecreatedforNortonHealthcareemployeestouseduringinteractionswithcustomersandfamilies.Introducingyourselfisanimportantpartofeverycommunicationwithcustomers.Itshowsrespectandsetsthestagefortherestoftheirexperience.•Alwayssay“please”and“thankyou.”•Useappropriatelanguage,easilyunderstoodbythecustomer.•Answercallsquicklyandcheerfully,usinggoodphonemanners.•Listencarefully,soyoucanrespondappropriatelythefirsttime.

Comments from recent customer surveys “Everyonetreatedmewithrespectandkindness.ThelevelofcareIreceivedwasterrific!”“Ihaveneverhadsuchagreatexperience.Everyonefromstarttofinishtreatedmewithconcernandrespect.” –Chuck Patyk

F e b r u a r y / M a r c h 2 0 1 0 • N o r t o n N e w s • 9

NortonHealthcarehasacquiredDXPImaging–Watterson,afree-standingdiagnosticcenterat3430NewburgRoad.ThecenteropenedforbusinessJan.4underthenewname,NortonDiagnosticCenter–DXPImaging. Thefacilityisafull-service,7,825-square-footoutpatientdiagnosticimagingcenterfeaturingMRI,CT,digitalmammography,bonedensity,nuclearmedicineandX-rayequipment.Ithandlesabout7,500proceduresannuallyandemploysninestaffmembers,whonowareNortonHealthcareemployees. InMarch2009NortonHealthcareenteredintoanewlong-termserviceagreementwithDXPImaging,oneofLouisville’spremierradiologygroups.Acquisitionofthediagnosticcenteristhenextstepinthatagreementandapositivedevelopmentforthecommunity. “IampleasedthatNortonHealthcarenowisinapositiontooffereasyaccesstocomprehensivediagnosticservicesinsouthernJeffersonCounty,”saidBillRitchie,vicepresident,OutpatientServices.“IamconfidentthatthetechnologistsandstaffatNortonDiagnosticCenter–DXPImagingwillcontinuetoprovidethehigh-quality,compassionatecareandservicethatisthefoundationoftheirstellarreputation.” NortonDiagnosticCenter–DXPImagingisopenfrom8a.m.to6p.m.MondaythroughFriday,and8a.m.to1p.m.everyotherSaturday.Thephonenumberis357-9729.

DXP Imaging joins Norton Healthcare

Photo by Jamie Rhodes

Norton Healthcare’s newest diagnostic center serves patients in southern Jefferson County.

1 0 • N o r t o n N e w s • F e b r u a r y / M a r c h 2 0 1 0

N Good Health

Studiessuggestthat90percentofheartdiseaseriskfactorscanbecontrolledbymodifyingyourlifestyle.Takecontrolofyourhealthandreduceyourriskofheartdiseasewiththesetips:

Eat healthy. Eatnomorethansixouncesofmeat,fishandpoultryeachday.Fillyourplatewithhealthyvegetablesandfruits.Avoidprocessedandconveniencefoods.Mostareloadedwithfat,saltandsugar.Chooseskimor1percentmilkandnonfatorlow-fatyogurtandcheeses.Know your numbers. Keepyourweight/bodymassindex,cholesterol,bloodpressureandglucoseintheappropriateranges.

Be active. Allactivityhelpstoreducetheriskofcardiovasculardiseaseandobesity.Exercisehelpstodecreasestress,bodyfatandbloodpressurewhileincreasingflexibility,strength,cardiovascularfitness,bonestrengthandself-esteem.

Nurse stops pre-diabetes with help from YMCA DeborahJoWente,R.N.,mother/babyunit,NortonSuburbanHospital,wastoldbyherphysicianthatshehadpre-diabetes,definedasbloodglucoselevelsthatarehigherthannormalbutnotyetconsidereddiabetes. StaffintheNGoodHealthDepartmentandNortonDiabetesEducationServicessuggestedWenteconsiderparticipatinginaYMCAdiabetespreventionprogrambeingpilotedinLouisville.Theclassmetforonehoureachweekfor16weeks. “Itwasn’tatypicaldietorweightlossprogram,”Wentesaid.“Ihadapersonaltrainer,BarbaraMillhollan,whohelpedmecreateanexerciseregimenwithweightliftingandtreadmillusetobuildmystrengthandendurance.” Thetraineralsoprovidedhealthyrecipesandencouragedparticipantstokeepadailyfoodjournal. “Iate1,500caloriesadayandkeptalogofeverythingIate,”Wentesaid.“Ialsoworkedmywayuptoweighttrainingtwoorthreetimesaweekanda45-minutecardioworkoutonthetreadmillandellipticalsixdaysaweek.” Wentelearnedtomakehealthierfoodchoices,suchaseliminatingfriedfoods,eatingmorefruitsandvegetables,switchingtoskimmilkanddrinkingmorewater. “Istartedtheprogramthinkingthatitprobablywouldn’twork,becausenothingelsehas,”Wentesaid.“Nowmyrestingheartratehasdroppedfrom80to67,Ihavelostnearly42pounds,andInolongerhaveanybloodsugarproblems.” Wentealsohasbecomearolemodelforhertwocollege-agedaughters,whoaremoreactiveandmakinghealthierfoodchoicesfollowingWente’ssuccess. “I’venoticedtheyaremorethanwillingtoreachforayogurtinsteadofacandybar,”Wentesaid. TheYMCAisreceivingfundingfromtheCentersforDiseaseControlandPreventionforthepilotandanticipatesexpandingtheprogramtomorecitiesstartingthisyear.

–Tammy Warren

Debbie Jo Wente, right, receives instruction from personal trainer Barbara Millhollan at the YMCA’s Northeast Family Branch.

Photo by Nick Bonura

Fannie Bumphus: 50 years on the job

Photo by Nick Bonura

Fannie Bumphus, right, visits with Margie Reed, a customer at the pavilion cafeteria. When Bumphus started working for Norton Healthcare in 1960, she earned 75 cents an hour.

F e b r u a r y / M a r c h 2 0 1 0 • N o r t o n N e w s • 1 1

Chancesare,ifyougototheNortonHealthcarePavilioncafeteriabetween2:30and7:30p.m.,orifyouvisitedtheNortonHospitalcafeteriabefore2005,you’vebeenhelpedbycashierFannieBumphus.Acharmingwomanwhodeclinestorevealherage,BumphusbeganhercareerwithNortonHealthcareonFeb.20,1960,workinginthecoffeeshopattheoldChildren’sHospital.Bumphusrecentlyrecalledahumorouseventfromherfirstdaysonthejob50yearsago. “Theladywhowastrainingmetoldmetofixaneggsaladsandwich,andIfixedapotatosaladsandwichbymistake,”shesaid,laughing.“Itwascomical.Thecustomersaidittastedprettygood.” AnativeofAthens,Ala.,BumphusmovedtoLouisvilleaftergraduatingfromhighschool.ShetooksomebusinesscoursesatJeffersonCountyCommunityandTechnicalCollegewhileworking,butshefoundherheartwasnotinthecollegecurriculum. “Businesstomewasallmachines,”shesaid.“Ilikeworkingwithpeople,andIseemtogetalongwithpeoplereallywell.” Afterthecoffeeshopclosed,Bumphuswenttoworkhalf-timeinthehospital’sformularoompreparingbabybottlesandhalf-timeasacashierinthehospitalcafeteria.ShethentransferredtotheNortonHospitalcafeteria,wheresheworkedasacashierformanyyears. “I’veenjoyedworkingwithallthepeople,”Bumphussaid.“Wegrewtobesuchafamilywithourdoctorsandnursesandotheremployees.Ijustlikeworkingwiththefamily.IfIhadtodoitagain,Iwould.”

Aloyalemployee,shebelievesNortonHealthcarehasmuchtooffer. “Thereissomuchpossibilityhere,”shesaid.“Ifyoustartatthelowendofthetotempole,youcanadvanceifyouwantto.Personally,thewayIfeel,it’sagreatplaceandalsoagreatandwonderfulplacetowork.” Herstrongworkethicisevident. “Sometimesitmightseemalittlerough,”Bumphussaid.“Youmightevengetyoureyesrighttearybecauseyoufeelthatithasbeentoorough.Butitonlymakesyouintowhatyouare.” Afterraisingfivechildrenoftheirown,sheandherhusband,James,adopteda6-year-oldgirland3-year-oldboy.Theyalsohaveeightgrandchildren. Bumphusnowworks25hoursaweekatthepavilioncafeteria.HerhusbanddriveshertoworkfromtheirhomeinShivelyandpicksherupintheevening.Outsideofworkshestaysbusywithheradoptedchildren,now19and16,andherchurch,whereshesingsinthechoir.Despitesomearthritisinherknees,sheneverthinksaboutretiring.

–Cheryl Lockhart

‘Just for Kids’ Radiothon

Family Allergy & Asthma supports Kosair Children’s Hospital TheChildren’sHospitalFoundationhasreceivedagiftof$152,000fromFamilyAllergy&AsthmatobenefitKosairChildren’sHospital.Thiscontributionisinadditionto$38,000inpastsupport,whichhelpschildrenfromthroughouttheregionwhocometoKosairChildren’sHospitalforspecializedcare.

Partnership inspires children, adults to be great Alltech,aglobalanimalhealthcompany,alongwithKosairChildren’sHospitalandtheMuhammadAliCenterannouncedajointfundraisingefforttoinspirechildrenandadultstobeasgreatastheycanbe.Youcanparticipatebyrecyclingyourcellphone.SimplybringyouroldcellphonetotheNortonHealthcareFoundationofficeinMedicalTowersSouthormailitto:Alltech,3031CatnipHillPike,Nicholasville,KY40356

Text to help kids at Kosair Children’s Hospital Sendthetextmessage“forkids”to85944tomakeaone-timedonationof$5tobenefitKosairChildren’sHospital.Thedonationwillbeaddedtoyourcellularphonebillordeductedfromyourprepaidbalance.Messaginganddataratesmayapply.Allchargesarebilledbyandpayabletoyourcellularserviceprovider.Serviceisavailablefrommostcarriers.DonationsarecollectedbytheMobileGivingFoundationandsubjecttothetermsfoundatwww.mobilegiving.org.

Upcoming eventsMarch 25 • Runway for the Roses,6:30p.m.,ChurchillDownsMillionairesRow.GetreadyforOaksandDerbybyattendingthispre-DerbyfashionshowtobenefitKosairChildren’sHospital.ThiseventfeaturesDillard’sspringcollectionandincludesopportunitiestoshopforracedayhats,shoes,accessoriesandattire.Fordetailsandreservations,call629-KIDS.

April 15 • Derby Divas,fourthannualevent,6:30to9p.m.RodesforHimandforHer,4938BrownsboroRoad.MarkyourcalendarforaneveningoffuntobenefittheNortonBreastHealthProgram.DetailstocomeinMarch.

FOUNDATION News

ewsA Publication of Norton Healthcare Marketing and Communications Department

EDITOR: Cheryl Lockhart

DESIGNER: Kevin Bayless

COPY EDITORS: Jen Reynolds, Tammy Warren

P.O. Box 35070Louisville, KY 40232-5070502.629.8070 Phone502.629.2688 Faxnortonnews@nortonhealthcare.org

©2010 Norton Healthcare

Modern Healthcare’s Best Places to Work in Healthcare 2009 Best Places to Work in Kentucky – five consecutive years

Ben Davis and Kelly K of the WDJX morning show interview former Kosair Children’s Hospital patient Coral Ehret, 3, and her mother, Misty, during the “Just for Kids” Radiothon held Feb 4 to 6.

Photo by Jamie Rhodes