By: Tracy Tran

Nonverbal Communication in Business

Nonverbal ?Types Implementing your understanding of

nonverbal communicationConclusion

Content

What is nonverbal?

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Facial and body languageThe communication of silence, time, colour

and spaceCommunication through signs and symbols

Types of non-verbal communication

Eye contact

Facial and body language

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Facial expression

Facial and body language cont’s

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Gesture

Facial and body language cont’s

Posture

Facial and body language cont’s

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Silence

The communication of silence, time, color and space

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Time

The communication of silence, time, color and space

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Color

The communication of silence, time, color and space

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Space

The communication of silence, time, color and space

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Signals

Communication through signs and symbols

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Objective language

Communication through signs and symbols

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1. Expression of feelings2. Identification of feelings3. Analysis of feelings expressed

Communication of feelings by content-free speech

Feeling expressed Number of correct identificationanger 156fear 60happiness 104jealousy 59nervousness 60pride130sadness 118satisfaction 74sympathy 93

Table 1: number of correct identifications of each feeling

Encoding:

Implementing your understanding of nonverbal communication

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Decoding:

Implementing your understanding of nonverbal communication

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Important to understand

Conclusion

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Thank you for your attention