Non-Exempt Personnel Survey

Index of Positions and Job Descriptions

ACCOUNTING/FINANCIAL SUPPORT

11.05 Accounting Clerk I (entry)

11.10 Accounting Clerk II (experienced)

11.15 Accounting Clerk III (advanced)

11.20 Bookkeeper (small company)

11.25 Cost/Project Clerk

11.30 Cost/Project Estimator

11.35 Credit and/or Collection Clerk

11.40 Credit and Collection Correspondent

11.45 Payroll Clerk I

11.50 Payroll Clerk II

11.55 Teller

11.60 Billing Analyst

11.65 Accounts Payable Clerk

11.70 Accounts Receivable Clerk

GENERAL OFFICE/ADMINISTRATIVE SUPPORT

12.05 Administrative Assistant I

12.07 Administrative Assistant II

12.08 Administrative Assistant III

12.10 General Clerk I (entry level)

12.15 General Clerk II (experienced)

12.16 General Clerk III (advanced)

12.20 Clerical Coordinator

12.25 Mail Clerk

12.30 Buyer, Non-Exempt

12.35 Purchasing Clerk I

12.36 Purchasing Clerk II

12.40 Receptionist

12.50 Telephone Operator/Receptionist/Secretary

12.55 Secretary I

12.60 Secretary II

12.65 Administrative Assistant to the CEO

12.75 Secretary, Legal

12.80 Interpreter

12.85 Event Planner

© Employers Resource Association

COMPUTER OPERATIONS/DATA PROCESSING

13.05 Computer Operator I

13.10 Computer Operator II

13.15 Data Control Clerk

13.20 Data Entry Operator I (entry)

13.25 Data Entry Operator II (experienced)

13.30 Desktop Publishing Operator

SALES/MARKETING SUPPORT

14.05 Customer Service Representative I (entry)

14.10 Customer Service Representative II (experienced)

14.12 Customer Service Representative III (technical advisor)

14.15 Order Analyst

14.20 Order Clerk

14.25 Sales Correspondent

14.35 Sales/Marketing Assistant

14.40 Graphic Artist

14.45 Retail Stock Clerk

14.50 Cash Register Clerk

HUMAN RESOURCES

15.05 Human Resource Assistant, Non-Exempt

15.10 Human Resource Clerk

15.12 HRIS Specialist

15.15 Benefits Administrator/Clerk, Non-Exempt

15.20 Recruiting Coordinator

MANUFACTURING SERVICES

16.10 Inventory Control Clerk/Cycle Counter

16.15 Expediter

16.20 Scheduler/Planner, Production I – new!

16.22 Scheduler/Planner, Production II – new!

16.24 Scheduler/Planner, Production II – new!

16.25 Shipping and/or Receiving Clerk

16.30 Stock Clerk

16.35 Traffic Clerk

16.40 Traffic Dispatcher

16.45 Import/Export Clerk

© Employers Resource Association

PRODUCTION/MACHINE OPERATION

21.01 Process Machine Operator I (Non-Complex or Helper)

21.02 Process Machine Operator II (Moderate Complexity)

21.03 Process Machine Operator III (High Complexity)

21.06 Burning (Cutting) Machine Operator

21.07 Chemical Batch/Process Operator, Level I

21.10 Chemical Batch/Process Operator, Level II

21.11 Chipper/Grinder, Finish

21.14 Cutter

21.22 Experimental Machinist

21.23 Extruder Operator

21.26 Filler

21.27 General Laborer/Production Worker

21.30 Grinding Machine Operator, Precision

21.31 Heat Treater

21.34 Helper, Production

21.38 Labeler

21.39 Leadworker

21.46 Machine Tool Operator I

21.48 Machine Tool Operator II

21.49 Machine Tool Operator III

21.50 NC/CNC Milling/Drilling Machine Operator

21.51 NC/CNC Turning Machine Operator

21.54 NC/CNC Machining Center Operator

21.55 CNC Wire/EDM Specialist/Programmer

21.60 Press Brake Operator

21.70 Punch Press Operator

21.71 Sand or Shot Blast Operator

21.74 Sanitizer

21.75 Sewing Machine Operator

21.78 Shear Operator

21.80 Sheet Metal Worker

21.82 Spray Painter, Production

21.83 Turning Machine Operator

21.85 Thermal Spray Technician – new!

21.86 Waste Treatment Operator

21.87 Welder, Arc and/or Gas

21.88 Welder, Fabrication – new!

21.90 Welder, Production

21.92 Machinist I

21.94 Machinist II

21.96 Machinist III

21.97 Iron Worker

21.98 Printing Press Operator (small)

21.99 Printing Press Operator (Large)

© Employers Resource Association

QUALITY CONTROL/INSPECTION

22.05 Inspector, Quality Control

22.10 Inspector, Precision Electrical/Electronic

22.15 Inspector, Precision Mechanical

22.20 Inspector, Repetitive

22.25 Inspector, Tool & Gauge

22.30 Inspector, CMM Operator

MAINTENANCE

23.05 Office Janitor

23.06 Plant Janitor/Sanitation

23.10 Maintenance, Carpenter

23.15 Maintenance, Electrician

23.20 Maintenance, Electronics

23.25 Maintenance, General-Level I

23.30 Maintenance, General-Level II

23.35 Maintenance, Grounds

23.40 Maintenance, Helper

23.45 Maintenance, HVAC

23.50 Maintenance, Industrial Equipment Mechanic

23.55 Maintenance, Machine Repair

23.60 Maintenance, Machinist

23.65 Maintenance, Mechanical

23.70 Millwright

23.75 Stationary Licensed Engineer

23.80 Tool and Cutter Grinder

23.85 Tool and Die Maker

23.90 Tool Crib Attendant

23.95 Mold Maker I

23.96 Mold Maker II

23.97 Mold Maker III

ASSEMBLY

24.05 Electronic/Electromechanical Assembler, Level I

24.10 Electronic/Electromechanical Assembler, Level II

24.15 Mechanical Assembler, Level I

24.20 Mechanical Assembler, Level II

24.25 Mechanical Assembler, Level III

24.30 General Assembler

© Employers Resource Association

SERVICE

25.02 Automobile Mechanic

25.03 Truck Mechanic

25.04 Carpenter

25.05 Diesel Mechanic

25.10 Crane Operator

25.12 Electrician I (Assistant)

25.13 Electrician II (Journey)

25.14 Electrician III (Master)

25.15 Forklift Operator

25.20 Order Checker

25.25 Order Filler

25.30 Packer

25.35 Security Guard

25.45 Shipping/Receiving Checker

25.50 Stock Room Clerk

25.55 Storekeeper

25.60 Driver I

25.65 Driver II

25.67 Driver III (Local)

25.68 Driver IV (Over the Road)

25.70 Warehouse Material Handler

25.72 Crater

25.75 Heavy Equipment Operator

25.80 Construction Worker

25.85 Pipefitter

25.90 Field Service Coordinator – new!

MEDICAL

26.05 Phlebotomist

26.10 Medical Records Technician

26.15 Nurse Aide

26.20 Lab Technician

26.25 Orthopedic Technician

26.30 Medical Coding Technician

26.35 Pharmacy Technician

© Employers Resource Association

ACCOUNTING/FINANCIAL SUPPORT

11.05 Accounting Clerk I (Entry)

First of three levels of accounting clerical work. The job typically requires reading,

communication and math skills commensurate with a high school education or GED and no

previous accounting experience, or equivalent. Work is task oriented, routine and

repetitive, such as matching bills to purchase orders or entering data. Much of the time is

spent using a keyboard. Follows instructions and is subject to close supervision.

11.10 Accounting Clerk II (Experienced)

Second of three levels of accounting clerical work. The job typically requires a general

understanding of accounting principles commensurate with 2+ years of accounting training

or experience, or equivalent. In larger departments this level may specialize in accounts

payable, accounts receivable or another area of accounting. Incumbents make routine

choices within established procedures. Incumbents perform basic troubleshooting to

reconcile account balances and inquiry to obtain missing information or verify unusual

data. An intermediate level of computer skill is required, usually involving use of an

accounting software package and spreadsheets to enter, compile or extract data. Work is

relatively independent, with supervision available to address non-routine questions.

11.15 Accounting Clerk III (Advanced)

Third of three levels of nonexempt accounting. The job typically requires 5+ years of

accounting training and experience, or equivalent. This job may be called Accounting

Technician or Senior Accounting Clerk. Incumbents at this level are qualified to work in all

phases of accounting. However, in a large organization work may be specialized.

Incumbents make non-routine choices within established precedent and with limited

supervision. A higher level of computer skill is required, including mastery of the internal

accounting package and strong spreadsheet skills. At this level, incumbents will assist

with monthly trial balances and custom report generation involving intermediate levels of

financial analysis using generally prescribed procedures. Incumbents may provide

technical direction and work review to lower level accounting staff, but do not provide

complete supervision. Do not report staff with four-year degrees in accounting or a closely

related field.

11.20 Bookkeeper (small company)

Experienced level bookkeeping job. This job typically requires a general understanding of

accounting principles commensurate with 2+ years of accounting training or experience, or

equivalent. Responsible for diverse duties in maintaining accounting records in a small

company or office. Higher level accounting and financial system work is often provided by

outside consultants or CPA’s. Incumbents post entries from a wide variety of sources into

ledgers and journals, often using computer applications. Incumbents reconcile bank

statements, monitor schedules for notes payable and receivable, bonds, securities and

interest, cross check, make comparisons, balance accounts and take trial balances. Work

often includes payroll, credit and collection duties. Work is regularly reviewed by outside

consultants or auditors to verify appropriate procedure and accuracy. Duties require

analysis of facts to determine action to be taken within the limits of standard practice.

Incumbents may regularly prepare budget status reports for managers. Incumbents may

devote a minor portion of time to performing other office support duties. Do not report

staff with four-year accounting or closely related degrees.

© Employers Resource Association

11.25 Cost/Project Clerk

Performs a variety of standardized duties, requiring care and accuracy in selection of

correct figures, making calculations, and entering results. Works from material

requisitions, parts lists, standard or machine cost tables, and production records.

Accumulates data and makes calculations for standard or job costs, prices of repair parts,

standard or special parts, and subassemblies of final product. Limited supervision,

referring unusual questions to superior. May make simple cost analyses.

11.30 Cost/Project Estimator

Prepares cost estimates for special products as a basis for pricing quotations and/or

determines cost estimates for new and redesigned or modified products anticipated for

manufacture. Work involves a diversity of products of complex design entailing a wide

scope of manufacturing operations and variations. Originates, develops, and compiles cost

data where no standard previous data exists. Originates, maintains, and revises cost data

and records contingent on changing conditions, prices, and other factors. Prepares all

necessary forms of estimate for approval.

11.35 Credit and/or Collection Clerk

Experienced level of credit and collections clerical work. The job typically requires reading,

communication and math skills commensurate with a high school diploma or GED and 2+

years of related experience, or equivalent. Work includes reviewing credit applications and

delinquent accounts; researching information from credit organizations; maintaining

records on delinquent accounts and credit risks. Incumbents issue progressive requests

for payment of past-due accounts. Much of the time is spent using a keyboard and using

appropriate software applications, including web resources. Incumbents make non-routine

choices within established precedent and policies, referring unusual situations to a

supervisor.

11.40 Credit and Collection Correspondent

Performs general duties involving customer contacts necessary to collect delinquent

accounts, under direct supervision. Reviews accounts, answers and types correspondence,

calls delinquent customers by telephone, acknowledges remittances, maintains files and

records, assists in checking customer ratings, and reviews customer orders and codes.

11.45 Payroll Clerk I

First level of payroll clerical work. The job typically requires reading, communication and

math skills commensurate with a high school diploma or GED and less than 1 year of

related training and experience, or equivalent. Incumbents follow standard procedures in

making a variety of system entries and computations from data on employee time cards or

computer entries. Work includes entering rate changes, totaling hours and distributing or

allocating costs; checking computations of timekeepers and researching shortage claims.

Work may include calculating total earnings, overtime, taxes, withholding for premiums

and savings and similar factors. Work may include coordinating with an outside payroll

service to produce calculations, print checks and prepare total payroll reports. Much of the

time is spent using a keyboard. Incumbents may use specialized software packages to

enter and compute payroll. Incumbents follow standard procedures and have readily

available supervision.

© Employers Resource Association

11.50 Payroll Clerk II

Highest level of payroll clerical work. The job typically requires reading, communication

and math skills commensurate with a high school diploma or GED and 3+ years of related

training and experience, or equivalent. Incumbents follow standard procedures in making

a variety of system entries and computations from data on employee time cards or

computer entries. Work includes entering rate changes, totaling hours and distributing or

allocating costs; checking computations of timekeepers and researching shortage claims.

Work may include calculating total earnings, overtime, taxes, withholding for premiums

and savings and similar factors. Work may include coordinating with an outside payroll

service to produce calculations, print checks and prepare total payroll reports. Work may

also include calculating commissions, administering executive compensation and record

maintenance of short and long-term incentive plans. Much of the time is spent using a

keyboard. Incumbents may use specialized software packages to enter and compute

payroll. Incumbents may provide work direction or check the work of less experienced

payroll staff.

11.55 Teller

Serves customers as a paying and receiving teller. Work includes following prescribed

procedures for accepting commercial and consumer cash and noncash transactions, which

typically involve a variety of checking and savings accounts. Issues money orders,

cashiers checks, and bonds. Includes the use of calculators, on-line terminals, savings

machines, teller machines, and other behind-the-counter equipment. Refers customers to

customer service representatives accountable for meeting individual customer goals for

sale of bank products and services referral.

11.60 Billing Analyst

Coordinates and analyzes customer billing and accounts receivable management.

Performs invoice preparation, audits and edits pre-bills, and performs write-offs when

approved by management. Assists with month-end processing and report distribution,

prepares supplemental billing documents, and manages the client billing requirements.

Performs customer-related financial analysis and dispute resolution.

11.65 Accounts Payable Clerk

Calculates, posts business transactions, processes invoices, verifies financial data for use

in maintaining accounts payable records, and provides other clerical support necessary to

pay the obligations of the organization. Clarifies any questionable invoice items, prices, or

receiving signatures; obtains proper information and/or data regarding invoice payments.

Assembles invoices to be completed for payment. Verifies all addresses and Federal ID

numbers of vendors if available; calculates all extensions and totals on invoices,

calculating and taking discounts when applicable; verifies all coding, reviews invoices and

requisitions for satisfactory payment approval, checking vendor files for any previous

payments; assigns voucher numbers. Maintains copies of vouchers, invoices, or

correspondence necessary for files. May prepare vouchers listing invoice number, date,

vendor address, and Federal ID number, item description, amounts, and coding per

accounting policies and procedures. May type periodic reports and other records. May

reconcile bank statements.

© Employers Resource Association

11.70 Accounts Receivable Clerk

Prepares customer statements, bills and invoices; reconciles expenses to the general

ledger; takes care of basic client inquiries; and performs other clerical tasks related to

maintaining the accounts receivable records for an organization. Calculates and posts

receipts to appropriate general ledger accounts and verifies details of transactions, such as

funds received and total account balances. Prepares monthly receivable statements.

Compiles and sorts documents, such as invoices and checks, substantiating business

transactions. Prepares and posts invoices and credit and debit memos. Makes copies of all

checks, completes deposit slips, and makes bank deposits. Works with collections

personnel to verify status of delinquent accounts. May provide backup support to other

groups in the accounting department. May type periodic reports and other records. May

perform other general administrative duties as performed.

GENERAL OFFICE/ADMINISTRATIVE SUPPORT

12.05 Administrative Assistant I

First level administrative assistant job, typically requiring reading, communication, math

and problem solving skills equivalent to a high school education or GED and 1+ years of

experience, or equivalent. Performs administrative support work; specific duties vary with

department(s) assigned. Assists the supervisor and other department personnel by

performing a variety of duties in support of department functions, such as meeting

planning, preparing documents, or coordinating activities. Collects, compiles, records or

otherwise gathers data and prepares standard reports with information necessary for

decision-making. Incumbents typically use computer applications for word processing,

spreadsheets, databases, graphics or scheduling. Other skills may include use of a

programmable telephone system, audiovisual equipment or the internet. Incumbents

make routine choices within established guidelines, with readily available supervision.

12.07 Administrative Assistant II

Experienced level administrative assistant job. The job typically requires high school

graduate level reading, communication, math and problem solving skills and 3+ years of

experience, or equivalent. Incumbents perform administrative support work; specific

duties vary with department(s) assigned. Assists the department or function manager and

other department or function staff by performing a variety of support duties, such as

conference or meeting planning, preparing complex documents or coordinating activities.

Collects, compiles, records or otherwise gathers data and prepares standard and custom

reports with information necessary for decision-making. Incumbents typically use

computer applications for word processing, spreadsheets, databases, graphics, web page

content preparation or scheduling. Other skills may include use of a programmable

telephone system, audiovisual equipment or the internet. Incumbents must have the

ability to exercise independent judgment and discretion. Incumbents make non-routine

choices within established guidelines, with minimal supervision.

© Employers Resource Association

12.08 Administrative Assistant III

Highest level administrative assistant job, not directly supporting the CEO or President.

The job typically requires high school graduate level reading, communication, math and

problem solving skills and 5+ years of experience, or equivalent. Incumbents perform

administrative support work; specific duties vary with department(s) assigned. Assists the

department or function manager and other department or function staff by performing a

variety of support duties, such as conference or meeting planning, preparing complex

documents or coordinating activities. Collects, compiles, records or otherwise gathers data

and prepares standard and custom reports with information necessary for decision-

making. Incumbents typically use, and may train others to use, computer applications for

word processing, spreadsheets, databases, graphics, web page content preparation or

scheduling. Other skills typically include use of a programmable telephone system,

audiovisual equipment or the internet. Incumbents must have the ability to exercise

independent judgment and discretion. Incumbents may set precedent within limits and/or

administer operating rules and procedures under management guidance. Incumbents may

provide work direction to other support staff.

12.10 General Clerk I (Entry Level)

First of three levels of general clerical work. The job typically requires high school

graduate level reading, communication and math skills and no previous experience, or

equivalent. Duties include performing routine clerical procedures in support of an assigned

department or function. Duties may include combinations of counter work, filing,

checking, redirecting, or entering data into a computer. Incumbents follow prescribed

procedures in handling, classifying, filing or indexing data. Working under close

supervision, incumbents perform simple computations according to clearly defined

principles. Do not report jobs specializing in customer service, accounting, data entry or

filing.

12.15 General Clerk II (Experienced)

Second of three levels of general clerical work. The job typically requires high school

graduate level reading, communication and math skills and 2+ years or experience, or

equivalent. Incumbents normally are familiar with department or functional operations

and are able to work with minimal assistance. Incumbents perform clerical, counter work

and typing duties of some diversity, requiring the application of various standard

procedures and preparation or use of several types of forms, reports or records.

Incumbents may post data directly to a database from information furnished. Posting may

involve some intermediate operation such as cross-checking, comparison or ordinary

calculations. Incumbents may prepare and type reports, orders or other forms such as

requisitions, schedules or control records of various types. Do not report jobs specializing

in customer service, accounting, data entry or filing.

© Employers Resource Association

12.16 General Clerk III (Advanced)

Third of three levels of general clerical work. This job typically requiring high school

graduate level reading, communication and math skills and 5+ years of experience, or

equivalent. Incumbents have a high degree of understanding of the work function and will

typically provide work direction to other clerical staff within the area. Incumbents perform

a variety of clerical and typing duties, some non-routine and complex in nature.

Incumbents utilize knowledge of company policies and procedures in maintaining files,

records, and other information. Incumbents work under minimal supervision, using good

judgment in resolving routine problems. Do not report jobs specializing in customer

service, accounting, data entry or filing.

12.20 Clerical Coordinator

Receives daily, weekly, etc. work assignments from supervisor. Processes and delegates

the workflow of assignments within the administrative/clerical department. Also performs

clerical duties of considerable diversity, requiring the application of various procedures.

May assist in the training of new employees. This position is not intended to include

exempt office managers or other exempt office professionals or supervisors.

12.25 Mail Clerk

Support job, typically requiring reading, communication, and math skills commensurate

with a high school education or GED and no previous experience, or equivalent.

Incumbents sort incoming mail for distribution and dispatch outgoing mail. Incumbents

may open envelopes by hand or machine and may stamp date and time of receipt on

incoming mail. Incoming mail is sorted according to destination and type, such as

returned letters, adjustments, bills, orders, and payments. Incumbents often pick up and

deliver mail within the organization. Incumbents may fold letters or circulars and insert

them in envelopes before sealing envelopes by hand or machine. Incumbents may address

mail, using various label/address generation methods. Postage is placed on outgoing mail

by hand or with postage meters. Incumbents may check alternative delivery methods

and, based on established policy, determine that an alternative delivery, such as courier, is

more economical. Incumbents keep records of registered mail or mail sent via courier.

Incumbents must follow instructions and are subject to close supervision.

12.30 Buyer, Non-Exempt

Conducts transactions involved in the procurement of manufacturing materials, tools,

supplies, services, etc. in accordance with approved requisitions and defined procedures.

Obtains quotations. May negotiate purchases within prescribed dollar limits and under

supervision of Purchasing Agent or exempt level Buyer. Performs follow-up work on

orders placed to ensure vendors' compliance with terms and conditions of purchase. May

investigate vendors' capability to furnish materials or finished parts to develop adequate

sources of supply.

© Employers Resource Association

12.35 Purchasing Clerk I

First level of purchasing, typically requiring math and problem solving skills equivalent to a

high school diploma or GED and 1+ years of related training or experience, or equivalent.

Duties include issuing purchase orders to replenish stocks where prices and vendors are

mostly pre-established. Incumbents may receive purchase requests from others or initiate

orders based on standard stock levels or order issuing criteria. Incumbents use computer

terminals or PCs to record data. Incumbents follow established procedures and have

readily available supervision.

12.36 Purchasing Clerk II

Highest level of purchasing, typically requiring math and problem solving skills equivalent

to a high school diploma or GED and 3+ years of related training or experience, or

equivalent. Duties include issuing purchase orders to replenish stocks where prices and

vendors are mostly pre-established. Incumbents may receive purchase requests from

others or initiate orders based on standard stock levels or order issuing criteria.

Incumbents use computer terminals or PCs to record data. Incumbents follow established

procedures and have readily available supervision.

12.40 Receptionist

This is a specialized job performing reception duties at the corporate, divisional or

departmental level. The job typically requires high school graduate level communication

and problem solving skills with previous experience of less than 1 year, or equivalent.

Receives visitors, secures identification, and determines whom they wish to see.

Announces visitors and directs them to the proper office when authorized. Issues visitor's

badge and registers as required. Work is task oriented with routine decisions within

established guidelines, with readily available supervision. Incumbents may perform other

support tasks that can be done while in the reception area.

12.50 Telephone Operator/Receptionist/Secretary

This is a combination job performing at least two of the three listed functions in the title at

the corporate, division or departmental level. The job typically requires high school

graduate level communication and problems solving skills with previous experience of less

than 1 year, or equivalent. Receives visitors, secures identification, and determines whom

they wish to see. Announces visitors and directs them to the proper office when

authorized. Issues visitor's badge and registers as required. Operates a telephone

console, receives incoming calls and connects to the proper party. Answers general

requests for information within established guidelines. Performs routine secretarial duties

such as typing, data entry, schedule coordination, making travel arrangements or handling

company mail.

12.55 Secretary I

Performs general secretarial functions including basic correspondence, filing, and inputting

data for reports based on instructions. Requires considerable skill, speed, and accuracy.

Performs some duties such as receiving visitors, maintaining files, arranging appointments,

placing and receiving telephone calls for superior and relieving superior of clerical and

minor details.

© Employers Resource Association

12.60 Secretary II

Duties include most of the following: receiving telephone calls and personal callers,

maintaining supervisor's files, scheduling appointments, and answering letters in the name

of the supervisor. May perform secretarial duties for a major executive at the Department

Head level (ordinarily the second level of supervision below the president in a large

organization or the executive at the first level below the president in a small organization).

Requires a thorough knowledge of the company and its procedures and the exercise of

independent judgment and discretion. Relieves supervisor of minor details or duties.

12.65 Administrative Assistant to the CEO

Highest level administrative assistant job, equal in skills to the level III administrative

assistant job, but directly supporting the CEO or President. The job typically requires high

school graduate level reading, communication, math and problem solving skills and 5+

years of experience, or equivalent. Assists the top executive by performing a variety of

support duties, such as screening calls, conference or meeting planning, preparing

complex documents or coordinating activities. Collects, compiles, records or otherwise

gathers data and prepares standard and custom reports with information necessary for

decision-making. Incumbents typically use computer applications for word processing,

spreadsheets, databases, graphics, web page content preparation or scheduling. Other

skills typically include use of a programmable telephone system, audiovisual equipment or

the internet. Incumbents must have the ability to exercise independent judgment and

exercise discretion regarding confidential matters. Incumbents may provide work direction

to other support staff.Incumbents must have the ability to exercise independent judgment

and exercise discretion regarding confidential matters. Incumbents may provide work

direction to other support staff.

12.75 Secretary, Legal

Experienced level legal support job, requiring specialized training beyond high school and

2+ years of related experience. Incumbents work under minimal supervision to provide

clerical assistance to attorney(s). Duties typically include conducting research and drafting

routine reports and involve coordinating special projects and preparation of materials used

in litigation.

12.80 Interpreter

Responsible for converting spoken statements or written material from one language to

another in various settings. The job typically requires a bachelor's degree and 1+ years of

experience, or equivalent. Speech interpretation involves listening to, understanding and

memorizing content, then reproducing statements, questions and speeches in a different

language. This is usually from another language into the mother tongue, but may be on a

two-way basis. Written materials may include marketing or technical materials, including

web pages. Requires researching specialized vocabulary and terminology.

12.85 Event Planner

Coordinates and organizes meetings and special events of various sizes. Plans logistics for

conferences, and/or events, with respect to budgets, speakers, entertainment,

transportation, facilities, technology, equipment, logistical requirements, printing, food and

beverage, and other related issues.

© Employers Resource Association

COMPUTER OPERATIONS/DATA PROCESSING

13.05 Computer Operator I

Under direct supervision, performs routine duties to operate a computer and peripheral

equipment, such as printers and disk drives. Follows detailed instructions, assists higher

level operators, and routes error messages to appropriate personnel. Less than 4 years

experience.

13.10 Computer Operator II

Under general supervision, sets up and operates a computer, handling a wide range of

tasks and utilizing programs of varying complexity according to standard procedures.

Monitors computer and peripheral equipment, researches error messages, resolves

processing problems, and maintains a record of machine operation and production.

Capable of completing general phases of sophisticated computer operations. May require

fundamental knowledge of programming. Four or more years experience.

13.15 Data Control Clerk

Receives and reviews source documents for data input. Checks accuracy and relevance of

input and output data by visual examination, by correcting codes, and by batching for

computer processing. Verifies output against control totals, reviews format of printouts,

and if reports are satisfactory, distributes information to proper departments.

13.20 Data Entry Operator I (Entry)

Entry level data entry. The job typically requires high school graduate level reading,

communication and math skills and no previous experience, or equivalent. Under close

supervision, transcribes data from source documents using data entry devices, or a

keyboard, following generally standardized procedures and instructions. Little or no

selecting coding or interpreting of data is required. Incumbents refer problems, such as

erroneous items or codes and missing information, to a supervisor.

13.25 Data Entry Operator II (Experienced)

Experienced level data entry. The job typically requires high school graduate reading,

communication and math skills and 2+ years of experience, or equivalent. Under limited

supervision, following more complex procedures and instructions, transcribes data from

source documents using data entry devices, or a keyboard. May involve selection of codes

or interpretation of data entered. Incumbents may solve routine problems such as

erroneous items or codes and obtain missing information. More extensive problems are

referred to a supervisor.

13.30 Desktop Publishing Operator

Experienced desk-top publishing operator job, typically requiring a high school diploma or

GED and 2+ years of related training or experience, or equivalent. Duties include

preparation of more complex report documents or other printed media and the judgment

to lay out pages in a pleasing and efficient manner. Incumbents use advanced features of

software publishing applications. Incumbents may prepare web page layouts.

© Employers Resource Association

SALES/MARKETING SUPPORT

14.05 Customer Service Representative I (Entry)

First of three levels of customer service work. The job typically requires high school

graduate reading, communication, math and problem solving skills and no previous

experience, or equivalent. Incumbents receive questions from customers and follow

established procedures to provide answers or refer calls to appropriate staff. Typical

questions are focused on order status, product information, account status, pricing,

product or service. Incumbents follow established procedures and have readily available

supervision.

14.10 Customer Service Representative II (Experienced)

Second of three levels of customer service work. The job typically requires high school

graduate reading, communication, math and problem solving skills and 2+ years

experience. Incumbents receive questions from customers and follow established

procedures to provide answers or refer calls to appropriate staff. Typical questions are

focused on order status, product information, account status, pricing, product or service.

Incumbents require limited supervision.

14.12 Customer Service Representative III (Technical Advisor)

Third of three levels of customer service work. The job typically requires an associate or

bachelor’s degree with 2+ years of experience, or equivalent. Handles the more technical

or complex service questions from customers and applies judgment in resolving service,

warranty or technical problems falling within established limits of authority and knowledge.

Issues of greater impact or technical complexity are researched and presented to

management or referred to the appropriate internal experts for resolution. Typical

customer questions are focused on account status, technical product application or service

information, pricing or adjustments.

14.15 Order Analyst

Edits, analyzes, and interprets incoming orders covering a wide scope of company

products to clarify missing terminology and supply missing or misstated information. Edits

and rewrites orders to expedite impending completion procedures, as needed. Contacts

order sources to clarify and correct order discrepancies. Maintains necessary files and

records pertaining to prices, discounts, parts, etc.

14.20 Order Clerk

Performs routine clerical duties required to complete standard form for orders from

customers or company employees for distribution to proper departments, entering stock

number, quantity, price, etc. Duties may also include checking with credit department,

keeping files of orders received, and sending acknowledgement copy to customers. Does

not ordinarily perform such functions as corresponding with customer regarding company

products, determining traffic routing, expediting orders, etc.

© Employers Resource Association

14.25 Sales Correspondent

Interprets and analyzes customer inquiries with respect to quotations, terms, applications,

service, complaints, etc. Contacts inquiring parties through telephone calls, mail, fax, or

other electronic means to provide requested data. Acknowledges customer orders, advises

customers on order changes or status, quotes prices, etc. Maintains records and

documentation regarding regular correspondence. Assists other customer service

personnel as necessary.

14.35 Sales/Marketing Assistant

Experienced level sales and marketing administrative assistant job. This job typically

requires an associate's degree and 2+ years of experience, or equivalent. Incumbents

perform administrative support work specific to sales and marketing department(s).

Incumbents assist the department manager and other department staff by performing a

variety of support duties, such as data collection, compilation, research, records

maintenance, custom reports, sales reports, customer profiles or program reports.

Incumbents may assist with preparation of marketing materials, maintain marketing

materials inventory, serve as liaison with print shop vendors or distribute literature.

Incumbents typically use computer applications for word processing, spreadsheets,

databases, graphics, web page content preparation or scheduling. Incumbents may set up

audiovisual or telecommunications equipment. Incumbents must have the ability to

exercise independent judgment and discretion. Incumbents make non-routine choices

within established guidelines, with minimal supervision.

14.40 Graphic Artist

Experienced commercial artist. The job typically requires a two or four year liberal arts

degree and 3+ years of experience, or equivalent. Incumbents will draw, sketch or modify

images of merchandise or models for use in catalogs, advertising, technical manuals,

displays or web sites. Incumbents may scan, edit, crop or otherwise modify images.

Incumbents may use brushes, air brushes, computer graphics applications or other media

to accomplish the desired end result.

14.45 Retail Stock Clerk

Retail stock handling job. The job typically requires the ability to follow basic instructions

and read labels, but may not require completion of high school. Duties include replenishing

stock on retail shelves, applying price tags or labels and disposing of excess packaging

material. Incumbents may clean up spills or breakage, inspect merchandise for damage or

reorganize goods on the shelf. Some customer contact may be involved, such as

answering basic questions or assisting with locating merchandise.

14.50 Cash Register Clerk

Customer contact job providing retail cash register checkout service. The job typically

requires the ability to follow basic instructions and make basic math calculations, but may

not require completion of high school. Duties include scanning or keying product

information, preparing sales receipts and handling cash or credit transactions, subject to

close supervision. In many cases customer contact is continuous. Incumbents may stock

shelves or perform other duties as a secondary part of the job.

© Employers Resource Association

HUMAN RESOURCES

15.05 Human Resource Assistant, Non-Exempt

Answers routine questions related to personnel administration and interprets policy where

clear cut procedures and rules exist. Duties may pertain to a particular aspect of human

resources or may be of a generalist nature, such as compiling and maintaining basic

personnel statistics, maintaining files of performance appraisals, job descriptions, etc., and

handling claims relating to workers' compensation and/or unemployment insurance, pre-

screening applicants for employment, and compiling statistics for EEO purposes. Performs

clerical duties of a unique nature and provides assistance in research areas. Those who

perform primarily clerical tasks are not included (see Human Resource Clerk). This position

is considered the highest level of non-exempt human resource positions.

15.10 Human Resource Clerk

Under general supervision and following established procedures, performs clerical tasks

related to the human resource function. Typical duties include recording and filing

information about employee addresses and other personal information, wage rates,

transfers, promotions, training status, absences, supervisory reports of performance

evaluation, etc.; furnishing information from such files to maintain records of employment

activity; and assisting in administration of employment tests. May compile routine reports

of absences, vacations, employment activity, etc. for authorized persons, on request.

Processes forms related to employee group insurance, workers' compensation, and

unemployment insurance.

15.12 HRIS Specialist

Administers the HRIS system on a daily basis. The job typically requires a bachelor’s

degree and 1+ years of related experience, or equivalent. Assists system users and

performs system maintenance. Develops custom enhancements to existing systems to

ensure and improve departmental efficiency. Coordinates operations and acts as liaison

with Corporate IS to oversee the continuous processing, handling and storage of human

resources data. Implements directed HRIS standards to ensure integrity of HRIS data.

15.15 Benefits Administrator/Clerk, Non-Exempt

Under general supervision and following established procedures, performs clerical tasks

related to the administration of employee benefit plans, including health insurance,

pension/retirement plans, savings plans, and disability plans. Typical duties include

assisting employees with claims, calculating benefits, and filing necessary reports. May

act as a liaison between insurance company, provider, and employee.

15.20 Recruiting Coordinator

Serves as administrative support to the Recruiting Manager and Staffing department in all

aspects of hiring and recruiting. Enters and maintains data for an applicant tracking

system. Creates and maintains job postings on external job board websites and assists

with employee referral process. Also assists with scheduling interviews and making

arrangements for applicant travel.

© Employers Resource Association

MANUFACTURING SERVICES

16.10 Inventory Control Clerk/Cycle Counter

First level of inventory clerical work. The job typically requires math and problem solving

skills equivalent to a high school diploma and no experience, or equivalent. Duties include

counting inventory at various locations within the organization and matching results with

inventory records. Incumbents may attempt to resolve differences by locating product or

isolating errors in records. Incumbents use computer terminals or PC's to record data.

Incumbents follow established procedures and have readily available supervision.

16.15 Expediter

Experienced level expediting. The job typically requires high school graduate math and

problem solving skills and 2+ years of related experience, including familiarity with

company processes, or equivalent. Duties include locating customer orders and following

through to expedite the processing of orders. Incumbents work closely with customer

service, production supervisors and schedulers to ensure customer satisfaction and to

minimize process disruption. Work requires frequent interaction with others. Incumbents

follow precedent and seek supervisory assistance to resolve conflicts.

16.20 Scheduler/Planner, Production I – new!

First level of three levels of production scheduling work; at this level incumbents are non‐exempt. The job typically requires high school graduate level math and problem solving

skills and 2+ years of related training and experience. In small companies the individual

may be the sole individual performing scheduling duties. In medium and larger companies,

the incumbent may work on a segment of the scheduling function, with responsibility for

assigned department(s) or product lines. Incumbents communicate frequently with line

management and customer service staff regarding the status of orders or projects.

16.22 Scheduler/Planner, Production II – new!

Second of three levels of production scheduling with responsibility for the technical aspects

of scheduling materials, manpower and machines for a production operation. The job

typically requires an associate's or bachelor’s degree and 3+ years of experience, or

equivalent. Duties include preparation of daily and weekly schedules for assigned product

lines or departments and for coordination with the overall master schedule. Communicate

regularly with purchasing and production staff to adjust schedules to accommodate

changes in machine or material availability or staffing. Works under limited supervision

and has significant responsibility for efficiency of operations. May provide training and

direction to less experienced staff.

© Employers Resource Association

16.24 Scheduler/Planner, Production III – new!

Third of three levels of production scheduling with responsibility for the technical aspects

of overall coordination of materials, manpower and machine schedules for a production

operation. The job typically requires a bachelor’s degree and 5+ years of experience, or

equivalent. Duties include merging subordinate schedules, often prepared by others, into

an overall plan that prioritizes operations based on customer need and operations

efficiencies. Requires an understanding of client and production priorities and coordination

with account managers and/or production supervisors. Develops the master schedule,

using information gathered from multiple sources, to drive daily and weekly materials and

production schedules of the facility. Works under management guidance and has total

project responsibility for the larger or more complex projects requiring advanced analysis.

Provides training and direction to less experienced staff.

16.25 Shipping and/or Receiving Clerk

Warehouse clerical/administrative job. The job typically requires reading, math and

communication skills equivalent to a high school education and one or more years of

related experience, or equivalent. Primary duties are the following: to ship goods from the

establishment; prepare records of goods shipped; make up bills of lading; post weight and

shipping charges; keep files of shipping records; receive incoming shipments of

merchandise or other materials; verify correctness of shipments against bills of lading,

invoices, etc.; keep records of goods received; report damaged goods and shortages;

route goods to the proper departments. Workers may use bar code readers, computer

terminals or other electronic devices. Work may include material handling.

16.30 Stock Clerk

Keeps records of quantities of stock or materials in warehouse or stockroom. May also

check material records prepared by others. Keeps informed of, and in close touch with,

materials or goods on order or in transit and confers regularly with those charged with

production or withdrawal of materials from inventory. Charges individuals or departments

with inventory withdrawals and with goods received for the use of various departments.

16.35 Traffic Clerk

Works under direct supervision in the preparation of tonnage statements and claim forms

and the checking of freight bills, file correspondence, and rate schedules. In some cases,

under supervision of traffic manager, handles tariff problems and assists in determining

the most economical means of shipping.

16.40 Traffic Dispatcher

Experienced traffic dispatcher. The job typically requires 2+ years of related training and

experience within the shipping or transportation industry, or equivalent. Duties include

assigning shipments to common carriers based on optimum service and price; scheduling

of routes for company drivers and arranging back-hauls. Incumbents may maintain

records of fleet maintenance and schedule service. Incumbents follow precedent,

considering objectives, under limited supervision.

© Employers Resource Association

16.45 Import/Export Clerk

Experienced level of import/export clerical support. The job typically requires high school

math and problem solving skills and 2+ years of related training and experience, or

equivalent. Duties include processing papers necessary to facilitate shipments between

international locations. Incumbents obtain necessary permits and prepare tax documents.

Works with purchasing or sales to make appropriate arrangements for carriers based on

delivery time requirements.

PRODUCTION/MACHINE OPERATION

21.01 Process Machine Operator I (Non-Complex or Helper)

First of three levels of process machine operation; highly repetitive machine or process

operation following prescribed routine or where the method of operation is obvious. The

job typically requires a high school education and the ability to follow demonstrated steps

and perform simple adjusting to produce to a general specification, or equivalent. Work

typically involves operation of machinery or equipment that is unique to the application

and does not require formal training in a trade. All instructions typically given on the job.

May inspect and test completed product. Work may involve frequent handling of moderate

to heavy materials and may include walking or standing most of the time. Include helpers

if no previous experience is required. Report machine tool or plastics machine operation

elsewhere.

21.02 Process Machine Operator II (Moderate Complexity)

Second of three levels of process machine operation; diversified machine or process

operations that are moderately complex, requiring adjusting or aligning to produce a

desired outcome. The job typically requires high school level reading and basic math skills

and the ability to use common hand tools and operate machinery or equipment that is

unique to the application along with less than 2 years of experience, or equivalent. Work

does not require formal training in a trade. May inspect and test completed product. May

rotate stations in a process. Work involves frequent handling of moderate to heavy

components and may include walking or standing most of the time. Report machine tool

or plastics machine operation elsewhere.

21.03 Process Machine Operator III (High Complexity)

Third of three levels of process machine operation; complex machine or process

operations. The job typically requires high school level reading and basic math skills as

well as the ability to use common hand tools plus 2+ years of experience, or equivalent.

Under limited supervision performs complex work involving considerable adjusting or

aligning or considerable application of knowledge of process variables to produce a desired

outcome. Work does not require formal training in a trade, although specialized training

may substitute for some experience. May plan process steps and direct the work of

others. May inspect and test completed product. May rotate stations in a work process

and/or is expected to have mastery of all steps in a process. Work may involve frequent

handling of moderate to heavy materials and may include walking or standing most of the

time. Report machine tool or plastics machine operation elsewhere.

© Employers Resource Association

21.06 Burning (Cutting) Machine Operator

Sets up and operates flame, plasma or laser shape burning (cutting) machine to cut metal

of various sizes and thicknesses into required patterns. May use NC/CNC technology to

establish cut pattern or may use preformed templates. May use blueprints or other design

schematics to establish cutting pattern if no other methods are available.

21.07 Chemical Batch/Process Operator, Level I

Responsible for operation of process equipment, tending or controlling units or systems

that process chemical and/or allied substances into intermediate or finished products.

Level I position utilizes only basic, prescribed formulas or procedures that do not require

above average knowledge of compounds processed or manufactured.

21.10 Chemical Batch/Process Operator, Level II

Responsible for operation of process equipment, tending or controlling units or systems

that process chemical and/or allied substances into intermediate or finished products.

Level II position utilizes prescribed formulas or procedures, but also discretion to produce

varying quality of product with respect to formulas that require above average knowledge

of compounds processed or manufactured.

21.11 Chipper/Grinder, Finish

Operates pneumatic chipping hammers, portable grinders, pedestal grinder, and other

hand-held grinding tools to move parting lines, fins, snags, gates, risers and other

undesirable metal surface blemishes from castings and machined parts to conform with

finishing specifications. Instructions and guidance provided on job assignments, variations

and equipment operating difficulties. Work is subject to process and final inspection and

check.

21.14 Cutter

Operates cutting machine equipped with rotary or reciprocating blades to cut rolls of

materials such as paper, paperboard, cellophane or plastic into sheets, according to

specifications.

21.22 Experimental Machinist

Working from preliminary design information, functional data, and/or CNC/NC program

data, produces machined parts required for construction of mechanical assemblies for

prototypes and pilot production units. Plans methods and sequence of machining, taking

into consideration such factors as the characteristics of various metals, the effect of heat

treating, warpage, etc. Lays out parts and de-bugs programs for successive machining

operations, performs complicated set ups, improvises tooling when standard tooling cannot

be utilized, and determines machine speeds and feeds. Must have a high degree of skill in

the use of a wide variety of machine tools, machinist's hand tools and precision measuring

instruments. May use CNC, NC, and/or conventional machining equipment.

© Employers Resource Association

21.23 Extruder Operator

Operates/sets up and operates extruder line, using materials in pellets or sheets to

produce thermoplastic sheets meeting specifications, dimensions and specified weight.

Installs or changes dies, screens, lines up takeoffs, litter, trims scrap collector or grinder,

sheet winder and pellet grinder and adjusts dies, speed and temperature for sheet

uniformity and quality. Visually checks sheets for defects, checks dimensions with

micrometers and makes necessary adjustments. Arranges raw material feeding system

and containers. Performs disassembly and mechanical maintenance. Removes and wraps

finished tools. Maintains records of material use and production.

21.26 Filler

Fills cans, drums and pails of various sizes by operating filling machine or by placing

container under and opening storage tank outlet valve. Changes over and adjusts

equipment such as strainers and filters. Covers and moves filled containers, and stencils if

required. Obtains containers and supplies. Makes minor adjustments necessary to keep

machine operating properly.

21.27 General Laborer/Production Worker

Performs manual labor of a general character and simple nature, requiring no special

training, judgment, or skill. Includes work such as moving and handling materials,

unloading or loading freight cars and trucks, tending conveyor lines, etc. Works under

direct supervision. Does not include helpers for skilled workers.

21.30 Grinding Machine Operator, Precision

Operates/sets up and operates one or more of the following precision grinding machines to

grind internal and/or external surfaces of metal objects to specified dimensions and finish:

centerless, cylindrical, external, internal, surface, drill, broach, saw, gear, cutter and

thread grinders. Requires ability to select and use all types of grinding machines, abrasive

wheels, holding fixtures, gauges, micrometers, etc.

21.31 Heat Treater

Operates heat treating furnace to heat, treat, anneal, temper, carburize, harden,

normalize and oil and water quench a variety of parts and materials, where cycle time,

temperature and methods are prescribed. Checks controls, detects and reports faulty

operation. Checks completed work.

21.34 Helper, Production

Assists production operators. Move material, assist in loading machines, positioning work

and setting up jobs. Make adjustments or operate machines under immediate direction.

Perform minor hand operations such as filing, burring, cleaning, disc grinding, etc.

21.38 Labeler

Operates labeling machine or hand label unit to accurately mark materials. May perform

material handling duties as necessary.

© Employers Resource Association

21.39 Leadworker

Assists the department supervisor with coordination of work assignments, training new

employees and completion of daily reports and paperwork. Handles various minor

production problems and is the resource to others in the resolution of complex problems

and issues. Leads others effectively and gains cooperation without having formal authority

over them. Acts in place of supervisor when needed but does not issue discipline. (Job

evaluation point value for this position can vary greatly depending upon the nature of work

performed.)

21.46 Machine Tool Operator I

First of three levels of machine tool operator. The job typically requires the ability to

follow written instructions and read blueprint specifications, or equivalent. Under close

supervision, operates alternately more than one type of production machine tool such as

grinders, milling machines, drill presses, lathes, etc., on routine and repetitive operations.

Set-ups are usually made by others. Speeds, feeds and tooling are prescribed. Machines

may have numeric controls. Does not include employees engaged primarily to operate one

classification of machine tool surveyed

21.48 Machine Tool Operator II

Second of three levels of machine tool operator. The job typically requires the ability to

follow written instructions and read blueprint specifications and less than 2 years of

experience, or equivalent. With readily available supervision, sets up and operates

alternately more than one type of production machine tool such as grinders, millers, drill

presses, lathes, etc., on a limited range of production work, involving close tolerances and

set-ups which are exacting but not usually highly involved or difficult. Sets up machines

where speeds, feeds, tooling and operation sequence are ordinarily prescribed. Machines

may have numeric controls. Does not include employees engaged primarily to operate one

classification of machine tool surveyed separately.

21.49 Machine Tool Operator III

Third of three levels of machine tool operator. The job typically requires the ability to

follow written instructions and read blueprint specifications and 2+ years of experience, or

equivalent. Under limited supervision, sets up and operates alternately more than one

type of production machine tool such as grinders, millers, drill presses, lathes, etc., on

complicated production work involving difficult operations, close tolerances, and difficult

set-ups of parts of irregular shapes. Either determines feeds, speeds, tooling and

operation sequence for considerable range of difficult operations or sets up pursuant to

feeds, etc., prescribed in drawings or lay-outs. Machines may have numeric controls.

Does not include employees engaged primarily to operate one classification of machine

tool surveyed separately.

© Employers Resource Association

21.50 NC/CNC Milling/Drilling Machine Operator

Sets up and operates single or multiple spindle computer numerical control or numerical

control drilling/milling machines to perform such operations as drilling, reaming, boring,

tapping, grooving, slotting, etc. Positions and secures tooling and holding devices, loads

program tape and/or cards and makes specified control settings. Lays out and positions

work, checks machine operation and then activates machine, observing progress of

operation to determine malfunction. Changes set-ups and tools as specified in program

instructions. Replaces dull or broken cutters, as required. Works from blueprints

sketches, numerical control data, operation sheets, etc., and uses precision measuring

instruments to check dimensional accuracy of work.

21.51 NC/CNC Turning Machine Operator

Sets up and operates a computer numeric control or numerical control turret lathe, engine

lathe or other turning machine. Following predetermined procedures, mounts holding

fixtures and cutters, loads program tapes and/or cards and makes specified control

settings. Positions work, checks machine operation and then activates machine, observing

progress of operation to determine malfunction. Changes set-ups and cutters as required.

Works from blueprints, sketches, program, numerical control data, operations sheets, etc.,

and uses precision measuring instruments to check dimensional accuracy of work.

21.54 NC/CNC Machining Center Operator

Sets up and operates one or more computer numeric control or numeric control machining

centers, to perform drilling, reaming, tapping, milling, boring and other machining

operations over a wide range of surfaces, diameters and depths. In each machining

center, the positioning in all axis and the changing of preset tools are programmed to

automatically follow the pre-established methods. The setups on some jobs are

complicated and require milling to close tolerances. Determines proper operation

sequence, selects and adjusts tools in adapters, and mounts in storage matrix (drum).

21.55 CNC Wire/EDM Specialist/Programmer

Programs and operates wire Electrical Discharge Machining (EDM) machine to cut

conductive materials with a thin (typically very thin brass wire) electrode that follows a

programmed path. The job typically requires a vocational/technical diploma in machining,

tool and die making, or mold making and 3+ years of related experience, or equivalent.

Achieves complex configurations through development of machine control programs. May

perform other machining operations using manual or CNC machine tools. Report

experienced level incumbents who spend at least 50% of their work time performing EDM

work.

21.60 Press Brake Operator

Operates/sets up and operates press brake to form a variety of sheet metal and steel plate

parts. Checks work to templates or drawings, using scale, square or other instruments to

determine conformity.

© Employers Resource Association

21.70 Punch Press Operator

Sets-up, adjusts and operates a punch press to perform such operations as punching,

blanking, shearing, forming, drawing, etc. Positions, aligns and secures dies or die

members, adjusts ram stroke and material stop gauges and sets stripper or ejecting

mechanism. Produces samples for inspection, adjusts to secure required dimensions and

quality and produces production run. Works from drawings, patterns, templates, or

samples.

21.71 Sand or Shot Blast Operator

Operates sand or shot blast equipment to remove adhering sand and scale from or to

impart specified finish castings surfaces. Positions and turns castings to completely blast

all surfaces. Adjusts mixture of air and abrasive to suit requirements. Services sand or

shot tanks, replaces worn nozzles.

21.74 Sanitizer

Cleans and sanitizes production machines and equipment at start-up and after production

run. Utilizes chemicals and cleaning equipment to perform activities. Responsible for

cleaning production rooms, including walls, ceilings, floors, etc.

21.75 Sewing Machine Operator

Changes over, adjusts and operates sewing machine. Sews a wide variety of precut parts

or from patterns. Maintains even stitch, tension, alignment and distribution of material.

Starts and ends bands as specified. Cleans and oils machine as necessary.

21.78 Shear Operator

Sets up and operates a power shear to cut sheet metal or steel plate stock to size, length

or contour involving a great variety of work. Works from templates or layouts. Sets stop

gauges and uses care to align material properly.

21.80 Sheet Metal Worker

Fabricates, assembles, alters and repairs standardized sheet metal articles. Lays out job,

working from blueprints, specifications, templates, and/or patterns. Cuts, trims, forms,

shapes and assembles parts, using various sheet metal fabricating machines and hand

tools. Must be able to set up and operate equipment required to perform job functions,

such as power shears, brakes, roll formers, flangers, drill presses, punch presses, hand

riveters, spot welders, solderers, grinding wheels, etc. Experimental sheet metal

mechanics are not included in this classification.

21.82 Spray Painter, Production

Performs all painting operations and related finishing or assembly requirements to

customer specifications. Has a thorough working knowledge of all painting techniques:

finishing, plastering, sealing and customer's color specifications. Required to disassemble

designated unpainted parts and accessories and reassemble after painting. Patches with

plaster and finish to remove surface imperfections. Uses all painting equipment and hand

tools.

© Employers Resource Association

21.83 Turning Machine Operator

Operates/sets-up turning machines such as engine, turret and vertical turret lathes.

Works to close tolerances during precision operations. Works from blueprints, drawings,

written and verbal instructions. For those using NC/CNC equipment, see job number

21.50, 21.52 and 21.54. Single machine operator only. For Multi-Machine Tool Operators

see Job Numbers 21.46 and 21.48.

21.85 Thermal Spray Technician – new!

Responsible for performing HVOF, plasma and/or other thermal spray coating operations

per customer requirements and job folder specification. Perform quality checks on received

and completed parts including visual inspection and dimensional measurements. Maintain

thermal spray equipment via existing preventative maintenance, troubleshooting and

repair procedures. Ensure proper documentation is maintained, traceability and audit

readiness. Setup or modify equipment, fixtures and controls. Prepare substrate surface for

thermal spray coating application.

21.86 Waste Treatment Operator

Controls heat exchange unit, pumps, compressors and related equipment to

decontaminate, neutralize and dispose of waste liquids collected from chemical processing

operations. May record data, such as number of gallons of waste pumped into sewer

system or storage tanks, or reduced by heat exchange unit.

21.87 Welder, Arc and/or Gas

Welds metal objects together by means of an oxyacetylene torch or arc welder apparatus

to fabricate metal shapes or articles or to repair broken or cracked metal objects. Sets up

prefitted parts for welding; uses hand tools, clamps and jigs and fixtures. In addition to

performing hand welding or brazing operations; working from specifications, drawings,

prints, or welding symbols, may also lay out guide lines or marks on metal parts and may

cut metal with a cutting torch. Works on a variety of metals and alloys. May require

certification or other work involving critical safety and load requirements. May select

electrodes, tips and rods. Does not include Spot, Tack, or Machine Welders or workers

who specialize in layout work and in torch cutting.

21.88 Welder, Fabrication – new!

Duties include analyzing blueprints, welding jobs, maintaining production standards and

producing consistently accurate work. Correctly welds pieces of metal together. Prepares

materials for welding, cuts, grinds and cleans metal. Utilizes fabrication skills to complete

all phases of fabrication. Provides feedback and input into the fabrication process

regarding order of assembly, design, materials, fixtures and jigs. Conceptualizes and

makes fixtures. Ensures correct documentation and processes are followed for

standardized work process. Annotates and marks up customer blue prints for future

reference. Produces work daily that is consistently accurate.

21.90 Welder, Production

Operates arc, gas, MIG or TIG welding equipment. Works with any gauge metal on a

variety of routine parts or assemblies not subject to extreme loads or pressures. Handles

all materials at workstation. Material and methods prescribed.

© Employers Resource Association

21.92 Machinist I

First of three levels of skilled machinist work. The job typically requires a technical degree

in machining and little or no work experience, or equivalent. Operates alternately more

than one type of machine tool such as grinders, millers, drill presses, lathes, etc., on

machining operations of moderate complexity. Projects have some diversity and may be

in support of production operations or job shop machining. This is not a production

machine tool operator.

21.94 Machinist II

Second of three levels of skilled machinist work. The job typically requires a technical

degree and 2+ years of experience, or equivalent. Under limited supervision, performs

complex machining operations in support of production operations or job shop machining.

Operates various types of machine tools and performs progressive machining operations

for metal parts, tools and machines with close tolerances or high finish requirements. Fits

and assembles where necessary, using machinists' hand tools and measuring instruments.

Has familiarity with working properties of various materials. May program CNC machines

in the course of making parts. This is not a production machine tool operator.

21.96 Machinist III

Third of three levels of skilled machinist work. The job typically requires a technical

degree and 5+ years of experience, or equivalent. Without technical supervision performs

the most complex machining and fitting of all kinds of parts, tools, and machines in

support of production operations or job shop machining. Lays out work from blueprints,

sketches, and written specifications. Sets up and operates all available machine tools and

performs progressive machining operations on work involving very close tolerances or

unusual requirements. Determines operation sequences. Uses skillfully all machinists'

hand tools and measuring instruments. Familiar with working properties of all materials.

Programs CNC machine tools in the course of making parts. Fits and assembles where

necessary. At this level machinists serve as technical resources for less experienced

machinists. This is not a production machine tool operator.

21.97 Iron Worker

Lays out, positions, aligns, and fits together fabricated parts of structural metal products in

shop, according to blueprint and layout specifications, preparatory to welding or riveting.

21.98 Printing Press Operator (small)

Experienced offset press operator. The job typically requires high school graduate level

reading, communication and math skills and 1+ years of related experience, or equivalent.

Incumbents set up and operate one or two color presses (typically sheet fed) to print

items such as instruction sheets, letterhead, forms or other materials used in support of

the organization. Incumbents are able to prepare plates from camera ready copy.

Incumbents work under limited supervision and may be the sole operator in an

organization.

21.99 Printing Press Operator (large)

Sets up and operates larger offset printing press (over 26") to print single and multicolor

copy.

© Employers Resource Association

QUALITY CONTROL/INSPECTION

22.05 Inspector, Quality Control

Diversified first piece, sampling, final floor, or bench inspection of manufactured parts or

products to ensure quality and adherence to standards. Inspection procedures are

standardized and allowable variations prescribed. Devises ordinary gauging or measuring

set ups or makes adaptations to inspection equipment or fixtures. Responsible for

stopping production or notifying supervisor in case of excessive defects.

22.10 Inspector, Precision Electrical/Electronic

Sets-up and performs electrical/electronic inspection of parts and completed precision

assemblies to determine precise conformance to specifications, performance and

workmanship standards. May be required to determine methods of inspection to be used,

make complex set ups and perform first-article inspection. Must be proficient in the use of

all testing equipment. Must be able to work from complex blueprints, schematics,

inspection specifications and verbal or written instructions.

22.15 Inspector, Precision Mechanical

Sets-up and performs mechanical inspection of machined parts and completed precision

assemblies to determine precise conformance to specifications, tolerances and

workmanship standards. May be required to determine methods of inspection to be used,

make complex set ups and perform first-article inspection. Must be proficient in the use of

such precision measuring instruments as micrometers, verniers, depth gauges, gauge

blocks, sine bars and comparators. Must be able to work from complex blueprints,

inspection specifications and verbal or written instructions.

22.20 Inspector, Repetitive

Follows standardized methods in repetitive sampling, operational or final bench or crib,

mechanical or electrical inspection. Visually inspects and checks variety of parts using

direct reading and adjustable gauges. Makes reports on rejects.

22.25 Inspector, Tool & Gauge

Inspects all types of tools, gauges, fixtures and parts of the most complex and complicated

nature to determine accuracy of workmanship and functional performance. Sets-up and

uses all types of measuring devices and instruments for precision checking and adjusting

of various tools and gauges such as: advanced optical type tooling, trunnion jigs and

fixtures including angularity and position of guides and stops with the use of advanced

trigonometric calculations.

22.30 Inspector, CMM Operator

Uses Coordinate Measuring Machine to assure product quality by inspection of first article,

regular production, and re-run machined parts. Verifies finished goods with blueprint

schematics. Performs periodic maintenance, calibration, minor troubleshooting, and repairs

of CMM equipment. May assist in engineering with program editing to resolve differences

between program and actual part/product dimensions.

© Employers Resource Association

MAINTENANCE

23.05 Office Janitor

General labor job. The job typically requires the ability to follow basic verbal and written

instructions, such as the ability to read and follow label instructions on cleaning supplies.

Job duties include sweeping floors, vacuuming carpeting, removing wastepaper and other

refuse, and dusting furniture and fixtures. May also include performing routine light

manual work in cleaning and sweeping offices, halls, restrooms, etc. Do not report plant

maintenance staff unless office maintenance duties are secondary.

23.06 Plant Janitor/Sanitation

General labor job associated with plant or facility sanitation duties. The job typically

requires the ability to follow basic verbal and written instructions, such as the ability to

read and follow label instructions on cleaning supplies. Duties include cleaning walls,

floors, equipment, or any other areas of the facility. Duties include disposing of waste,

sanitation of facilities and equipment, maintenance of lighting, and other related facilities

and grounds duties. Incumbents may assist maintenance mechanics with maintenance of

equipment. Work may include moderate to heavy lifting. Do not report office

maintenance staff.

23.10 Maintenance, Carpenter

Performs the carpentry duties necessary to construct or maintain structural woodwork and

equipment in company. Operates woodworking machines and uses a variety of hand and

power tools as required. Performs such duties as making and/or repairing counters,

benches, partitions, doors, floors and building framework.

23.15 Maintenance, Electrician

Keeps electrical equipment, such as wiring, motors, switches, switchboards and electrical

mechanisms in good repair. Performs various duties such as replacing defective wiring

and making connections to new electrical installations, replacing small parts in motors,

cleaning and oiling motors, and repairing electrical fixtures. Makes new installations of

fixtures, motors, and other electrical equipment as required.

23.20 Maintenance, Electronics

Performs maintenance, repair and calibration on electronic equipment, such as control

systems of numerically controlled machines, other controlling or recording equipment, spot

weld machines, etc. Conducts operational tests and repairs equipment by disassembling

required components, repairing and/or replacing faulty parts, reassembling and adjusting

equipment. Determines proper setting for timing and control mechanisms. Periodically

checks equipment performance to assure conformance to required standards. Must be

able to work from wiring diagrams, blueprints, etc. Excludes maintenance electricians who

perform only incidental electronics repair work.

© Employers Resource Association

23.25 Maintenance, General - Level I

Performs generalist’s tasks on the maintenance of plants or office buildings. Performs

basic carpentry, electric, pipefitting and plumbing repair as necessary. Scrapes, putties,

and paints walls, woodwork and fixtures. Replaces light bulbs, covers, and filters. May

lubricate and do simple maintenance on machines and equipment. Calls more skilled or

contract service companies for major or complicated repairs.

23.30 Maintenance, General - Level II

Performs more complicated tasks on the maintenance of plant, machines or office

buildings. Performs carpentry, electric, pipefitting, and plumbing repairs as necessary.

Troubleshoots and repairs existing and potential problems. May have knowledge of two or

more specific maintenance trades such as carpentry, pipefitting, electrical, or mechanical.

23.35 Maintenance, Grounds

Maintains turf and landscaping on company grounds. Mows grass, applies fertilizer,

applies chemicals for weed and pest control; installs and maintains sprinkler systems;

plants and cares for landscaping and turf; adjusts and makes minor repairs on all

maintenance equipment. Has sufficient knowledge of plant cultivation, use of fertilizers,

etc., to work with a minimum of supervision and to exercise independent judgment within

prescribed limits.

23.40 Maintenance, Helper

Assists electricians, carpenters, machinists, steam fitters and other trades in the

performance of a variety of duties. Obtains tools, materials and supplies. Positions work

and performs operations following detailed instructions.

23.45 Maintenance, HVAC

Under general supervision, performs tasks relative to the operation, maintenance and

repair of all heating, ventilating, special refrigeration and related refrigeration test

equipment required for either personal comfort or environmental tests. May perform other

maintenance duties as assigned. Must be able to work from electrical and mechanical

blueprints, schematics, and sketches of all kinds.

23.50 Maintenance, Industrial Equipment Mechanic

Performs major overhaul, maintenance, troubleshooting and service on gasoline, diesel,

electric, propane, and battery powered equipment such as fork trucks, jack-stackers,

pallet trucks, tow tractors, vertical lifts, scrubbers, sweepers, stationary engines,

automobiles, trucks and other types of vehicles. Repairs hydraulic equipment. Operates

all garage repair and checking equipment.

© Employers Resource Association

23.55 Maintenance, Machine Repair

Repairs, alters and overhauls all types of machine tools, special machines and production

equipment. Diagnoses trouble, tears down and re-assembles intricate mechanisms and

machines. Accurately hand scrapes and spots cylindrical, flat, angular, and special bearing

surfaces of all kinds. Checks alignments. Makes repair parts. Is able to make intricate

and extensive repairs without the aid of conventional drawings. Makes suitable sketches

and plans for replacing, substituting, or improving to suit unique situations. Uses common

precision measuring instruments and gauges.

23.60 Maintenance, Machinist

Using a variety of machines, such as lathes, mills, precision grinders, etc., produces

replacement parts for making regular and emergency repairs of machinery and equipment.

Also uses various hand tools, including scrapers, chisels, files and measuring instruments.

Shapes metal parts to precise dimensions, frequently working to close tolerances. May fit

parts into machines, but primary duty is machinist.

23.65 Maintenance, Mechanical

Maintains and repairs all mechanical facilities throughout the plant including cranes,

pumps, boilers, tanks, air, water, fuel piping, exhaust systems, etc. May diagnose trouble

and perform repairs on all types of electronic, heavy, and mechanical systems. May

require some welding. Works from blueprints, sketches, written, or verbal instructions, and

performs all necessary duties relating to work performed.

23.70 Millwright

Installs and moves large equipment requiring accuracy and care to align and balance and

involving difficult rigging. Dismantle and re-assemble units as circumstances indicate.

Prepare machine foundations; select or specify shafts, hangers, pulleys and belts. Install,

repair and maintain counter and line shafts, power drives.

23.75 Stationary Licensed Engineer

Operates and maintains mechanical or electrical stationary engines and equipment such as

steam engines, air compressors, generators, motors, turbines, ventilating equipment,

steam boilers, etc., which supply power, heat, refrigeration, or air conditioning. Performs

preventative maintenance and may make minor repairs. Must have a state license.

23.80 Tool and Cutter Grinder

Sets up and operates tool and cutter grinding machines to grind tools, cutters and bits to

shape. Sets machine feeds and speeds; selects and mounts proper size and type of

wheel; sets clearances, angles and adjusts stops; mounts work by use of standard tooling

or holding fixtures; works to very close tolerances. Typical grinding work involves

sharpening milling cutters, thread and serrating mills, end mills, counterbores,

countersinks, taps, drills, reamers, bits, and thread chasers.

© Employers Resource Association

23.85 Tool and Die Maker

Specializes in the construction, repair, maintenance and calibration of machine shop tools,

dies, jigs, fixtures and instruments. Operates various machine tools and performs other

highly skilled work, such as laying out, fitting and assembling parts. May involve

considerable development work, highly skilled fitting, timing and adjusting. May construct

tools where no design is available.

23.90 Tool Crib Attendant

Receives, stores and issues tools, dies, jigs, gauges and similar equipment, keeping

records of withdrawals and returns. Maintains inventory records of tools and equipment to

supervisors. May clean tools but is not responsible for skilled repair work.

23.95 Mold Maker I

First of three levels of skilled mold making work, sometimes called apprentice. The job

typically requires a technical degree in mold making and little or no work experience, or

equivalent. With readily available supervision, builds, restores, alters, and services.

23.96 Mold Maker II

Second of three levels of skilled mold making work. The job typically requires trade school

and 3+ years of tool room experience, or equivalent. Under limited supervision and with

minimal technical assistance, builds, restores, alters, and services molds of a complex and

precise nature used for molding plastic parts. Constructs complex units where design is

available. Selects allowances and devises mechanism detail. Works from complicated

drawings and sketches. Uses advanced shop mathematics and all types of precision

measuring instruments.

23.97 Mold Maker III

Third of three levels of mold maker. The job typically requires trade school and 6+ years

of tool room experience, or equivalent. Requires a working knowledge of characteristics of

alloy steel and other common metals and their heat treating processes. Under general

supervision and without technical guidance, other than engineering input, performs the

most difficult development work. Builds, restores, alters, and services molds of an

extremely complex and precise nature used for molding plastic parts. Constructs molds

where no design is available. Plans, designs, constructs or repairs a wide variety of highly

intricate and complicated molds to extremely close tolerances. Selects allowances and

devises mechanism detail. Performs any tool room machine operation. Works from

complicated drawings and sketches. Uses advanced shop mathematics and all types of

precision measuring instruments. Capable of troubleshooting to perfect molding operation.

May suggest modifications in specifications. May provide training and technical guidance to

others.

© Employers Resource Association

ASSEMBLY

24.05 Electronic/Electromechanical Assembler, Level I

On a production basis, performs light electronic and/or electromechanical assembly work

of moderate complexity. Relatively simple assembly procedures are involved, requiring

primarily manual dexterity. Assembly procedures may involve soldering where access is

somewhat difficult, working with parts or components that require special care in handling

or other procedures that require good dexterity and facility in use of a variety of hand

tools. Work is not typically highly repetitive, but the cycle of repetition may be short

enough to allow the development of some habit patterns. Must be able to work from

wiring diagrams, detail blueprints or other input documents of similar complexity. May

make minor procedural decisions in soldering, fitting, etc., but always within established

guidelines.

24.10 Electronic/Electromechanical Assembler, Level II

On a production basis, performs electronic and/or electromechanical assembly work of

high complexity. Work requires manipulative skill of high level, facility with a wide variety

of hand tools and simple test gear, and also sufficient understanding of the functional

operation of the items assembled to make minor modifications and parts substitutions in

the assembly process. Work typically involves a wide variety of operations with a very

long work cycle and may involve responsibility for final assembly or production build-up of

complete units composed of complex sub-assemblies. May also perform some trouble-

shooting and rework of production items. Must be able to work from complex schematics,

final assembly blueprints and other input documents of similar complexity with a minimum

of supervision, using considerable judgment in planning work sequence and determining

the workability of the completed item.

24.15 Mechanical Assembler, Level I

On a production basis, performs light mechanical assembly work of low complexity and

limited scope. Only relatively simple assembly procedures are involved, requiring

primarily manual dexterity and the ability to work with simple hand tools. Ordinarily works

with parts that are not difficult to handle and which do not require fitting to close

tolerances. Works from samples or simple visual aids (clearly marked assembly drawings,

photographs, etc.) and receives detailed instructions as to exact procedures to be

followed. Does not include those who assemble major structural elements or those who

perform electronic assembly work on more than an incidental basis.

24.20 Mechanical Assembler, Level II

On a production basis, performs mechanical assembly work of moderate complexity.

Assembly procedures may involve adjusting, trimming and fitting parts to moderately

close tolerances, working with parts or components which are difficult to handle and other

skills which require good dexterity and facility in the use of a variety of hand tools. Work

is not typically highly repetitive, but the cycle of repetition may be short enough to allow

the development of some habit patterns. Must be able to work from detailed blueprints,

assembly sketches or other input documents of similar complexity. May make minor

procedural decisions in fitting and adjusting of parts, etc., but always within established

guidelines.

© Employers Resource Association

24.25 Mechanical Assembler, Level III

On a production basis, performs mechanical assembly work that is typically of high

complexity and/or requires fitting, alignment and adjustment of components, units and

assemblies to very close tolerances. Work requires manipulative skills of a high level,

facility with a wide variety of hand tools and measuring instruments, and also sufficient

understanding of the functional operation of the items assembled to make minor

modifications and parts substitutions in the assembly process. Work typically involves

wide variety of operations with a long work cycle. May perform some trouble-shooting and

rework of production items. Must be able to work from complex and detailed assembly

blueprints and/or verbal and written instructions with a minimum of supervision.

24.30 General Assembler

Bench or line assembles a wide variety of complex and non-standard units, subassemblies

and final assemblies having many parts and details, where difficult adjustments may be

required to fit, align and ensure free action of movable parts. Works from drawings and

verbal instructions to select, set up and use equipment, testing devices, gauges,

templates, assembly jigs and fixtures to create desired assembly. Does not include

repetitive assembly.

SERVICE

25.02 Automobile Mechanic

Performs preventive maintenance on automobiles and light trucks through vehicle washing

and cleaning, oil changes, greasing and inspection of hoses, belts, fluids and wiring.

Inspects vehicles and determines needed maintenance or repair work. Performs

automobile and light truck repairs by disassembling and overhauling engines,

transmissions, clutches, rear ends and other assemblies. Replaces worn or broken parts,

aligns wheels, adjusts brakes, tightens bearings, tunes engines, etc. Performs minor

bodywork.

25.03 Truck Mechanic

Performs work associated with light to medium truck (gasoline and/or diesel) inspection,

diagnosis, maintenance and repair. Corrects vehicle deficiencies by removing, repairing,

adjusting, overhauling, assembling, disassembling, and replacing major assemblies, sub-

assemblies, components, parts, or systems such as, power and drive trains, transmission,

front axel, rear axel, suspension, electrical, air conditioning, fuel, emission, brake,

steering, and hydraulic systems. May verify vehicle performance by conducting test-

drives; adjusting controls and systems.

25.04 Carpenter

Constructs, erects, installs, and repairs structures and fixtures of wood, plywood, and

wallboard, conforming to required specifications. Studies blueprints, sketches, or building

plans for information pertaining to type of material required. Prepares layout, shapes

materials to prescribed measurements, assembles materials, and verifies accuracy of

construction.

© Employers Resource Association

25.05 Diesel Mechanic

Repairs and keeps up diesel engines used to power machines, such as buses, ships,

trucks, railroad trains, electric generators, and construction machinery, using hand tools,

precision measuring instruments, and machine tools. Detects trouble, disassembles

engines, and examines parts for defects and excessive wear. Reconditions and replaces

parts, such as pistons, bearings, gears, valves, and bushings, using engine lathes, boring

machines, hand tools, and precision measuring instruments. May weld and cut parts, using

arc-welding and flame cutting

25.10 Crane Operator

Operates overhead electric bridge type or mobile crane to lift, rig, move or position

material, work in progress, equipment or finished products.

25.12 Electrician I (Assistant)

First of three levels of electrician work. The job typically requires less than one year of

formal technical training, or equivalent. Under close supervision assists others in installing

and maintaining electrical equipment such as large control panels, switchboards, junction

boxes, switches, motors, etc. Tests circuits with testing equipment and reports readings

for diagnosis by others. Under direction, performs wiring of ordinary light circuits; setting

circuit breakers; repairing switches, small motors and simple starting and control devices;

replacing lights and fuses; and minor trouble shooting. Uses hand and power tools. May

work from simple wiring diagrams.

25.13 Electrician II (Journey)

Second of three levels of electrician. The job typically requires completion of two years of

formal technical school training and 3+ years of job experience, or equivalent, and

successful completion of the board exam for licensing as a journey-level maintenance

electrician. Plans and performs jobs of installing and maintaining a variety of electrical

equipment such as control panels, switchboards, junction boxes, switches, etc. Connects

and disconnects electric powered machines; repairs motors and generators; replaces fuses

and sets circuit breakers on high and low tension circuits. Diagnoses electrical trouble.

Uses hand and power tools. Works from wiring diagrams. Planning may involve

determination of method and sequence of operation and selection of materials to be used.

Works independently and may provide direction to an assistant or to less experienced

electricians.

25.14 Electrician III (Master)

Third of three levels of electrician. The job typically requires completion of two years of

formal technical school training and 5+ years of job experience, or equivalent, and

successful completion of the board exam for licensing as a master electrician. Approves

wiring plans for new installations. Plans and performs jobs of installing and maintaining a

variety of electrical equipment such as control panels, switchboards, junction boxes,

switches, etc. Connects and disconnects electric powered machines; repairs motors and

generators; replaces fuses and sets circuit breakers on high and low tension circuits.

Diagnoses electrical trouble. Uses hand and power tools. Works from wiring diagrams.

Planning may involve determination of method and sequence of operation and selection of

materials to be used, establishment of work procedures. Works independently and may

provide direction to assistants or to less experienced electricians.

© Employers Resource Association

25.15 Forklift Operator

General warehouse labor job. The job typically requires the ability to follow basic written

and verbal instructions, such as bills of materials and shipping documents, or equivalent.

With readily available supervision, workers operate a gas or electric powered forklift truck

to move, stack, load, or unload materials in and about plant, warehouse, staging area, etc.

Work may include using banding and shrink wrap machines. Workers may use bar code

readers, computer terminals or other electronic devices to track product as it is moved.

25.20 Order Checker

Checks and verifies orders filled by others. Responsible for completeness and accuracy of

orders. May complete orders that are not filled completely.

25.25 Order Filler

Fills orders from warehouse stock, shelves, or bins; groups them together, according to

order; carries or transports them on a conveyance to shipping or delivery platforms or to

other sections of the warehouse. Generally works from written orders but may work from

verbal orders if necessary.

25.30 Packer

General warehouse or production labor job. The job typically requires the ability to read

production or shipping documents and no previous experience, or equivalent. Primary

duty is to place finished products in containers (cases) for shipping or storage. The specific

operations are dependent upon the type, size, and number of units to be packed, the type

of container employed and the method of shipment. Work may involve one or more of the

following: knowledge of various items of stock in order to verify content selection of

appropriate type and size of container; using appropriate packing material to prevent

breakage or damage; closing and sealing container; and applying labels or entering

identifying data on container. Workers may use bar code readers, computer terminals or

other electronic devices to track product. Packers whose primary duty is to make wooden

boxes or crates should be reported as Craters rather than Packers.

25.35 Security Guard

Has routine security duties, either at fixed post monitoring security equipment or by

making actual rounds of company premises or both. Maintains order, using force where

necessary. Includes employee who is stationed at gate that checks identity of employees

and other persons entering grounds.

25.45 Shipping/Receiving Checker

Has final responsibility to see that outgoing and incoming orders and shipments are

complete and correct before shipping or accepting. Checks contents of outgoing orders or

shipments to see that quantity, quality, labeling, etc., compare with order sheet or other

records; requests items which may be found short; corrects other errors which may have

been made in filling outgoing orders.

© Employers Resource Association

25.50 Stock Room Clerk

Following well-defined procedures, receives, stores and issues stock of materials and

supplies. Checks incoming material against accompanying documents to determine

completeness and accuracy of shipment. Keeps stock in neat and orderly arrangement,

fills requisitions, maintains inventory records and does routine reordering.

25.55 Storekeeper

Responsible for the proper functioning of storage area, identification and receipt of

incoming raw and finished material, supplies, equipment, etc.

25.60 Driver I

Drives a motor vehicle (automobile, utility van, pickup, light truck, etc.) up to 26,000

pounds gross vehicle weight (GVW) on the public highways to transport non-hazardous

materials or equipment. The job typically requires a valid driver's license, but not a

commercial driver's license (CDL). Typically loads or unloads the vehicle. Convert pay

into an average hourly rate if pay is based on mileage or has a mileage component. Does

not include bus drivers.

25.65 Driver II

Drives a motor truck over 26,000 pounds gross vehicle weight (GVW), or a bus, school bus

or a smaller vehicle (if transporting hazardous materials or more than 200 gallons of liquid

fertilizer or petroleum) on streets or highways to transport materials, merchandise,

equipment, or people. The Job typically requires a valid commercial driver's license (CDL).

May load or unload truck and is frequently assisted by a helper. Does not include driver-

salespersons or over-the-road drivers. Convert pay into an average hourly rate if pay is

based on mileage or has a mileage component.

25.67 Driver III (Local)

Drives a tractor with one or more trailers (18-wheel) on public streets or highways to

transport materials or equipment within a city or state (local). The job typically requires a

valid class-A commercial driver's license (CDL). Drivers may or may not participate in

loading, but are responsible for securing the load using approved devices and methods.

Convert pay into an average hourly rate if pay is based on mileage or has a mileage

component.

25.68 Driver IV (Over the Road)

Drives a tractor with one or more trailers (18-wheel) on public streets or highways to

transport materials or equipment between states (over-the-road). Requires a valid class-A

commercial driver's license (CDL) and passage of Federal Motor Carrier Safety Regulations

exam and Department of Transportation (DOT) physical. Drivers may or may not

participate in loading, but are responsible for securing the load using approved devices and

methods.

© Employers Resource Association

25.70 Warehouse Material Handler

General warehouse labor job. The job typically requires the ability to read shipping

documents, or equivalent. Working under close supervision, incumbents load and unload

trucks and move material within the warehouse or production facility. Work includes

pulling orders together and assembling them for shipment to customers or distribution

centers. Work may include using banding and shrink wrap machines. Work may include

gathering or distributing product or materials within the production area. Some packaging

may be required. Incumbents will typically use pallet jacks and may occasionally use a

riding forklift. Workers may use bar code readers, computer terminals or other electronic

devices to track product. Do not report workers with fork truck driving as a primary focus

or workers with greater emphasis on shipping and receiving clerical/administrative

activities.

25.72 Crater

General warehouse labor job. The job typically requires basic math skills and the ability to

read shipping documents, crating diagrams, or equivalent. Primary duty is to pack

machinery, parts, etc., in crates and boxes for shipment. With readily available

supervision, workers build crates and boxes according to specified dimensions or build

non-standard crates following generally accepted methods, using care in bracing and

blocking to eliminate shifting of product in transit. May wrap materials and apply

protective coating. Workers typically use chop saws, power nailers, and various hand

tools. Workers may use bar code readers, computer terminals or other electronic devices

to track product as it is moved.

25.75 Heavy Equipment Operator

Experienced heavy equipment operator of a wide range of equipment including excavators,

bulldozers, backhoes, compactors, loaders, and road graders. The job typically requires

specialized training and 3+ years of heavy equipment experience, or equivalent. A

commercial driver's license (CDL) and OSHA training are required. May maintain roads,

perform construction site grading or excavating, or participate in installing or repairing

utilities infrastructure. Conducts pre-operational equipment inspections; follows

engineered site grading or excavation drawings; uses operation best practices and follows

industry safety procedures. May participate in equipment maintenance.

25.80 Construction Worker

Performs a variety of tasks, such as erecting, repairing, and wrecking buildings and

bridges; installing waterworks, locks, and dams; grading and maintaining railroad right-of-

ways and laying ties and rails; and widening, deepening, and improving rivers, canals, and

harbors, requiring little or no independent judgment.

25.85 Pipefitter

Lays out, assembles, installs, and maintains pipe systems, pipe supports, and related

hydraulic and pneumatic equipment for steam, hot water, heating, cooling, lubricating,

sprinkling, and industrial production and processing systems, applying knowledge of

system operation, and following blueprints.

© Employers Resource Association

25.90 Field Service Coordinator – new!

Coordinates, monitors and improves field service activities for an organization. Provides

supports and guidance to service personnel who perform on-site routine services including

installation, maintenance, and repair. Ensures field services are effective and customers’

requirements are met. Familiar with standard concepts, practices, and procedures within a

particular field. Relies on experience and judgment to plan and accomplish goals. Performs

a variety of tasks. May lead or direct the work of others. A certain degree of creativity and

latitude is required. Typically reports to a manager or head of a unit/department.

MEDICAL

26.05 Phlebotomist

Draws blood samples, marks and sends them to laboratory for analysis. May conduct

glucose or clotting tests. Reports results and maintains records of samples drawn. Works

under immediate supervision according to pre-established guidelines. Position typically

requires a high school diploma or equivalent.

26.10 Medical Records Technician

Reviews patient charts and discharge abstracts, codes diseases and operations according

to standard classifications. Provides information for insurance reports or physicians as

requested. Usually requires an AA degree in medical records.

26.15 Nurse Aide

Assist nursing staff in providing care to patients. Respond to basic patient requests, assist

with feeding, clothing, and bathing patients. May serve and collect food trays and drape

patients for treatment. This is an entry level position requiring a basic understanding of

medical terms and procedures.

26.20 Medical Lab Technician

Performs routine lab procedures and tests in hematology, chemistry, microbiology,

urinalysis, and serology. Operates under the close supervision using only limited

independent judgment. Typically requires an associate degree in the clinical laboratory

sciences.

26.25 Orthopedic Technician

Applies and removes casts, splints, braces, and other devices. Educates patients and staff

regarding proper care and use of appliances. Assists physicians with pin removal, incision

and drainage, setting fractures, joint injections, carpal tunnel release, and other

procedures. Typically requires a knowledge of sterile technique and of orthopedic supplies,

1 year of experience, and certification by the National Association of Orthopedic

Technicians.

© Employers Resource Association

26.30 Medical Coding Technician

Abstracts clinical information from a variety of medical records, charts and documents and

assigns appropriate codes to patient records according to established procedures. Works

with coding databases. Requires an associate's degree and at least 2 years experience in

coding or medical records.

26.35 Pharmacy Technician

Under direct supervision of a pharmacist, locates correct medication and strength.

Measures appropriate quantity, places in container and labels appropriately. Medications

are reviewed by pharmacist prior to being dispensed. Enters data into patient's file.

Usually requires 1-2 years experience and a certification or registration.