nomma shift happens presentation - short
DESCRIPTION
Very abbreviated version of Jim's presentation to NOMMA in Feb 2012 as their keynote speaker. This presentation was about Shift Happens (Change Management).TRANSCRIPT
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Thriving On Change
James Feldman
©2012 James FeldmanAll rights reserved.
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don’t follow the crowd
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retain individuality
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your industry is not immune
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it’s time for a shift
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it’s time for innovation
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dominate your universe
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a single customer shifted
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keep it simple
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if it’s not broken, break it
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in the past you may have weathered the storm
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today may be different
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create a body scan of your business
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NOMMA members maybe feeling the effects
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time to choose another direction
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exceed expectations
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engage technology
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is there an app for that?
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some pains you can’t cure
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you are in the center of change
Terry Barrett & Roger Carlsen offer their services to NOMMA members.
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listen = learn
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knowledge is free wisdom comes from experience
“If it had not been for NOMMA we might have been out of business”.
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change how customers think…
NOT what they buy.
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logic makes people think
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emotions make people act
“NOMMA is a strong fraternity, without trade secrets.”
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some have diversified
“I build hydraulic tanks and selldirectly to my customer, thus avoiding Cash Flow issues associated with being a subcontractor.”
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use this shift as a new business model
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time is money
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what am I doing differently tomorrow that will obtain better results than I achieved today?
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question everything
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keep focused on your
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the achievement of your vision resides in their level of contentment with your solutions
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the biggest challenge is the rate of change and resistance to it
“In D.C. area they don’t have a big demand for ornamental work. Had to layoff staff after 30 years in business.”
Patti Koppers
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keep your promise
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in the past 20 years
profit margins cut in half
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are you Bloomingdales or Walmart?
“High End Retailers Report Strong Profits, but Walmart Still Struggles.” New York Times
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don’t reduce your price
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focus on service
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change is the key to success
Cash flow is a big issueNormally no deposits upfront. 60+ payment is now the normal. Retention game 10% is held.
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status quo no longer works
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make traditionalists squirm
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genuine wins. uncommon wins.
original wins.
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what am I doing differently tomorrow that will obtain better results than I achieved today?
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Consider Barter
=
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don’t waste energy on emotions
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spend energy on solutions
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take more risks
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stop ‘shoulding’ all over yourself
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become extraordinary everyday
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experts have their knowledge in order
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Talk To Me
LinkedIn: www.linkedin.com/in/jamesfeldman
Twitter: @ShiftHappensNow
Hashtag: #shifthappens
www.shifthappens.com