nokia telenor io_bm presentation_dm_lahore_20161226_v1 0

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© Nokia Networks 2016

Confidential

INTER-OPERATOR BENCHMARKING

TELENOR PAKISTAN

LAHORE

Dual Mode Drive


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CONTENTS

1. TESTING OVERVIEW

2. EXECUTIVE SUMMARY

3. METHODOLOGY

4. OVERALL SUMMARY

5. HIGHLIGHTS

6. NETWORK PERFORMANCE

7. CALL STATISTICS

8. RECOMMENDATIONS


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TESTING OVERVIEW

City LAHORE

Category TIER 1

# of Days 13

Start Date 08-Dec-2016

End Date 17-Dec-2016

Technology Dual Mode

Drive Distance 410 km

Tests Done

Idle Mode

Dedicated Mode

Data throughput UL/DL

Latency Test (HTTP, PING)

MOS

Drive Route


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Technology Call

Duration Pause

2G 2 min 15 Sec

3G 2 min 30 Sec

Dual 2 min 30 Sec

SMS 2G/3G/Dual 45 Sec

Mode File Size Pause

2G UL 300 KB 30 Sec

2G DL 1 MB 30 Sec

3G UL 20 MB 30 Sec

3G DL 50 MB with Video

streaming 30 Sec

Dual Mode UL 20 MB 30 Sec

Dual Mode DL 50 MB 30 Sec

METHODOLOGY

CS TESTING

SMS TESTING

PS TESTING

Number of samples among all operators should not deviate more than the below mentioned tolerances:

•Tier-1 Cities: 10%

•Tier-2 Cities: 5%

•Highways: 10%


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KPI Telenor Mobilink Zong Ufone Warid

Mean User Data Throughput – DL (kbps) 1866.68 1711.04 3093.45 1525.95 75.07 (2G)

Mean User Data Throughput – UL (kbps) 534.70 686.48 1294.26 329.01 59.48 (2G)

Latency (ms) 515.77 353.08 287.32 431.45 396.08

Mean Signal Strength (RSCP) -73.04 -71.56 -73.03 -71.89 -67.83

Mean Signal Quality (EcNo) - Voice -8.94 -8.68 -7.35 -8.20 N/A

Mean Signal Quality (EcNo) - Data -9.35 -7.32 -5.55 -8.68 -10.01

Network Accessibility % 98.87% 98.51% 99.46% 99.43% 99.81%

Call Completion Ratio (Retainability) % 99.19% 99.01% 100.00% 98.98% 96.77%

Call Connection Time (s) 5.3 4.652 5.611 5.601 5.571

End to End Speech Quality – MOS (PESQ) 3.72 3.63 3.80 3.72 3.59

End to End Speech Quality – MOS (POLQA) 3.76 3.68 3.91 3.79 3.53

SMS Success Rate % 100.00% 100.00% 100.00% 100.00% 100.00%

End to End SMS Delivery Time (s) 2.31 4.6 4.04 5.28 4.44

EXECUTIVE SUMMARY

KPI Legends Very Poor Poor Fair Good Excellent

- Reference table of KPI legends and their ranges is available at Slide # 44.

- Samples of few 3G KPIs are decoded for Warid during Dual mode drives, however, those measurements seem to be abnormal and are

assumed to be result of Mobilink and Warid’s merger on network level. Hence, Warid’s 3G KPIs are not included in overall ranking.


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TELENOR PAKISTAN THREATS

• Mean User Data Throughput – UL

HIGHLIGHTS

TELENOR PAKISTAN STRENGTHS

• End-to-End Speech Quality – MOS (PESQ)

• End-to-End Speech Quality – MOS (POLQA)

• SMS Success Rate

• SMS Delivery and E2E Time

TELENOR PAKISTAN WEAKNESSES

• Latency


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NETWORK PERFORMACE

OPERATORS’ CELLS COUNT

TECHNOLOGY SHARE

IDLE MODE COVERAGE – 2G RX LEVEL

QUALITY FOOTPRINT – 2G RX QUAL

IDLE MODE COVERAGE – 3G RSCP

QUALITY FOOTPRINT – 3G EcNo (VOICE)

MEAN OPINION SCORE (MOS) – PESQ

MEAN OPINION SCORE (MOS) – POLQA

PILOT POLLUTION – 3G

CQI HSDPA – 3G

QUALITY FOOTPRINT – 3G EcNo (DATA)

TIMING ADVANCE – 2G

MEAN THROUGHPUT DL/UL

PING TESTING

SMS TIME


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OPERATORS’ CELL COUNTS

* Cell counts based on BCCH/PSC decoded in DT logs. Max counts of both idle & dedicated modes are considered.

Operator 2G CGIs 3G PSCs Band Benchmarked

Telenor 302 423 GSM/UMTS

Mobilink 338 408 GSM/UMTS

Zong 34 451 GSM/UMTS

Ufone 156 299 GSM/UMTS

Warid 845 89** GSM/UMTS**

** 3G cell count of Warid is based on PSCs decoded in DT logs of Idle mode. However, upon inspection, 3G measurements seem to be abnormal and it

is assumed to be result of Mobilink and Warid’s ongoing merger on network level.


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TECHNOLOGY SHARE

* Technology share of Warid is based upon samples decoded in DT logs of Idle mode. However, upon inspection, 3G measurements

seem to be abnormal and it is assumed to be result of Mobilink and Warid’s ongoing merger on network level.


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TECHNOLOGY SHARE

Technology Telenor Mobilink Zong Ufone Warid

WCDMA 93.24% 98.72% 98.52% 97.22% 0.32%*

GSM 6.76% 1.28% 1.48% 2.78% 99.68%

* Technology share of Warid is based upon samples decoded in DT logs of Idle mode. However, upon inspection, 3G measurements seem to be abnormal and it is assumed to

be result of Mobilink and Warid’s ongoing merger on network level.


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2G Rx Level 2G Rx Level Telenor Mobilink Zong Ufone Warid

[>=- 65, Till Max] Excellent 34.1% 2.4% 22.0% 41.4% 78.2%

[>= -75, < -65) Good 35.1% 21.0% 28.2% 41.1% 18.8%

[>= -85, < -75) Fair 25.8% 33.4% 44.4% 16.2% 3.0%

[>= -95, < -85) Poor 5.1% 37.2% 4.1% 1.4% 0.1%

[From Min, < -95) Very Poor 0.0% 6.0% 1.3% 0.0% 0.0%

Average Rx Level Average Rx Level -68.57 -82.93 -73.19 -66.48 -57.91


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2G Rx Qual 2G Rx Qual Telenor Mobilink Zong Ufone Warid

[ From Min, <3) Excellent 92.7% 86.6% 100.0% 90.3% 78.9%

[>= 3, <5) Good 5.6% 9.8% 0.0% 7.4% 17.9%

[>= 5, < 6) Fair 0.9% 1.6% 0.0% 1.6% 2.2%

[>= 6, < 7) Poor 0.4% 1.2% 0.0% 0.4% 0.7%

[>=7, Till Max] Very Poor 0.5% 0.7% 0.0% 0.4% 0.5%

Average Rx Qual Average Rx Qual 0.58 1.06 0.00 0.72 1.56



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* Few RCSP samples for Warid are decoded in DT logs of Idle mode. However, upon inspection, 3G measurements seem to be abnormal

and it is assumed to be result of Mobilink and Warid’s ongoing merger on network level.


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3G RSCP 3G RSCP Telenor Mobilink Zong Ufone Warid

[>= -65, Till Max] Excellent 27.8% 26.8% 20.4% 27.3% 42.8%*

[>= -75, < -65) Good 27.2% 35.0% 40.2% 31.3% 28.9%*

[>= -85, < -75) Fair 30.1% 29.3% 29.4% 30.3% 22.8%*

[>= -95, < -85) Poor 13.1% 8.8% 9.2% 10.9% 5.5%*

[>= -110, < -95) Very Poor 1.8% 0.1% 0.9% 0.2% 0.0%*

Average RSCP Average RSCP -73.04 -71.56 -73.03 -71.89 -67.83*

* Few RCSP samples for Warid are decoded in DT logs of Idle mode. However, upon inspection, 3G measurements seem to be abnormal and it is assumed to be result of

Mobilink and Warid’s ongoing merger on network level.


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QUALITY FOOTPRINT – 3G EcNo (Voice)


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QUALITY FOOTPRINT – 3G EcNo (Voice)

3G EcNo 3G EcNo Telenor Mobilink Zong Ufone Warid

[>= -6, Till Max] Excellent 15.0% 12.9% 34.4% 19.6% N/A

[>= -10, < -6) Good 51.8% 61.9% 52.9% 60.2% N/A

[>= -12, < -10) Fair 23.9% 18.8% 8.7% 15.7% N/A

[>= -16, < -12) Poor 8.4% 5.5% 3.4% 4.1% N/A

[From Min, < -16) Very Poor 0.9% 0.9% 0.6% 0.4% N/A

Average EcNo Average EcNo -8.94 -8.68 -7.35 -8.20 N/A


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MOS PESQ MOS PESQ Telenor Mobilink Zong Ufone Warid

[>= 3.6, Till Max] Excellent 75.6% 62.7% 78.1% 68.1% 67.9%

[>= 3.4, < 3.6) Good 10.8% 13.2% 8.4% 9.0% 7.4%

[>= 3.2, < 3.4) Fair 3.9% 7.8% 5.1% 10.0% 5.2%

[>= 3, < 3.2) Poor 2.5% 4.3% 3.0% 5.6% 3.7%

[From Min, < 3) Very Poor 7.2% 12.0% 5.4% 7.3% 15.9%

Average PESQ Average PESQ 3.72 3.63 3.80 3.72 3.59



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MOS POLQA MOS POLQA Telenor Mobilink Zong Ufone Warid

[>= 3.6, Till Max] Excellent 76.6% 64.7% 83.6% 71.0% 66.9%

[>= 3.4, < 3.6) Good 11.1% 12.8% 6.5% 11.9% 8.5%

[>= 3.2, < 3.4) Fair 3.3% 7.3% 4.1% 8.5% 4.9%

[>= 3, < 3.2) Poor 2.2% 4.1% 2.5% 3.3% 4.0%

[From Min, < 3) Very Poor 6.8% 11.1% 3.3% 5.4% 15.8%

Average POLQA Average POLQA 3.76 3.68 3.91 3.79 3.53



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POLLUTERS Telenor Mobilink Zong Ufone Warid

[From Min, < 2) 75.2% 75.7% 56.9% 78.7% N/A

[>= 2, < 5) 23.4% 23.2% 36.3% 20.8% N/A

[>= 5, < 9) 1.4% 1.2% 6.6% 0.5% N/A

[>= 9, Till Max] 0.0% 0.0% 0.3% 0.0% N/A


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CQI HSDPA – 3G


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CQI HSDPA – 3G

CQI HSDPA Telenor Mobilink Zong Ufone Warid

[>= 25, Till Max] 49.3% 63.7% 85.7% 59.5% N/A

[>= 20, < 25) 18.7% 15.3% 8.8% 14.7% N/A

[>= 15, < 20) 22.8% 15.7% 4.4% 16.4% N/A

[From Min, < 15) 9.2% 5.3% 1.2% 9.4% N/A


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QUALITY FOOTPRINT – 3G EcNo (Data)

* Few EcNo samples for Warid are decoded in DT logs of Data DL. However, upon inspection, 3G measurements seem to be abnormal

and it is assumed to be result of Mobilink and Warid’s ongoing merger on network level.


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QUALITY FOOTPRINT – 3G EcNo (Data)

3G EcNo 3G EcNo Telenor Mobilink Zong Ufone Warid

[>= -6, Till Max] Excellent 8.5% 31.2% 62.3% 14.9% 8.7%*

[>= -10, < -6) Good 55.1% 56.9% 33.7% 60.7% 49.0%*

[>= -12, < -10) Fair 27.6% 7.5% 2.3% 18.1% 22.2%*

[>= -16, < -12) Poor 8.0% 3.3% 1.3% 5.4% 11.5%*

[From Min, < -16) Very Poor 0.8% 1.0% 0.4% 1.0% 8.7%*

Average EcNo Average EcNo -9.35 -7.32 -5.55 -8.68 -10.01*

* Few EcNo samples for Warid are decoded in DT logs of Data DL. However, upon inspection, 3G measurements seem to be abnormal and it is assumed to be result of

Mobilink and Warid’s ongoing merger on network level.


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TIMING ADVANCE Telenor Mobilink Zong Ufone Warid

[From 0, < 2) 78.0% 76.0% 100.0% 69.0% 80.6%

[>= 2, < 5) 21.0% 21.9% 0.0% 26.8% 18.9%

[>= 5, < 10) 0.9% 2.0% 0.0% 4.2% 0.5%

[>= 10, < 20) 0.0% 0.2% 0.0% 0.0% 0.0%

[>= 20, < 40) 0.0% 0.0% 0.0% 0.0% 0.0%

[>= 40, < 63) 0.0% 0.0% 0.0% 0.0% 0.0%

[>= 63, Till Max] 0.0% 0.0% 0.0% 0.0% 0.0%


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MEAN RLC THROUGHPUT DL - WCDMA


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MEAN RLC THROUGHPUT DL - WCDMA

UL 20MB dummy file in TEMS on 4Shared.com

DL 50MB file download from link

RLC Throughput DL

WCDMA (kbps) Mean RLC

DL Telenor Mobilink Zong Ufone Warid

[>= 2048, Till Max) Excellent 35.79% 28.95% 53.73% 23.82% N/A

[>= 1024, < 2048) Good 20.88% 25.31% 23.84% 29.84% N/A

[>= 512, < 1024) Fair 13.95% 13.73% 8.82% 19.67% N/A

[>= 256, < 512) Poor 8.21% 8.29% 1.91% 7.06% N/A

[From 0, < 256) Very Poor 21.18% 23.73% 11.70% 19.62% N/A

Mean RLC Throughput DL Mean RLC

DL 1866.68 1711.04 3093.45 1525.95 N/A


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MEAN RLC THROUGHPUT UL - WCDMA


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MEAN RLC THROUGHPUT UL - WCDMA

RLC Throughput UL

WCDMA (kbps) Mean RLC

UL Telenor Mobilink Zong Ufone Warid

[>= 2048, Till Max) Excellent 0.59% 0.65% 14.41% 0.00% N/A

[>= 1024, < 2048) Good 12.36% 22.59% 53.42% 0.04% N/A

[>= 512, < 1024) Fair 23.38% 45.25% 8.23% 16.73% N/A

[>= 256, < 512) Poor 45.48% 8.89% 4.34% 46.70% N/A

[From 0, < 256) Very Poor 18.19% 22.62% 19.60% 36.53% N/A

Mean RLC Throughput UL Mean RLC

UL 534.70 686.48 1294.26 329.01 N/A


DL 50MB file download from link


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PING TESTING

* Ping attempts on 05 URLs.

Operator No of Ping

Attempts

No of Ping

Successes

Ping Success

Rate (%) Latency (ms)

Telenor 500 496 99.2% 515.77

Mobilink 500 496 99.2% 353.08

Zong 500 496 99.2% 287.32

Ufone 500 427 85.4% 431.45

Warid 500 496 99.2% 396.08

Static Points


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Operator No. of SMS

Sent

No. of SMS

Delivered

SMS Success

Rate

SMS Delivery

Time (Sec)

SMS E2E

Time (Sec)

Telenor 100 100 100.00% 1.43 2.31

Mobilink 100 100 100.00% 2.75 4.60

Zong 100 100 100.00% 2.24 4.04

Ufone 100 100 100.00% 2.82 5.28

Warid 100 100 100.00% 2.22 4.44

SMS TIME

Static Points


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MEAN THROUGHPUT DL/UL


DL 50MB driver download from link

Operator

Mean RLC DL

Throughput

WCDMA

(kbps)

Mean RLC UL

Throughput

WCDMA

(kbps)

Max HSDPA

Throughput

(kbps)

Mean RLC

Throughput

GSM DL

(kbps)

Mean RLC

Throughput

GSM UL (kbps)

Telenor 1866.68 534.7 15103.9 9.16 35.34

Mobilink 1711.04 686.48 12671.1 54.8 39.27

Zong 3093.45 1294.26 27869.4 60.54 N/A

Ufone 1525.95 329.01 12612.1 17.8 0.88

Warid N/A N/A N/A 75.07 59.48


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CALL STATISTICS

CALL STATISTICS – DUAL MODE

HANDOVER STATISTICS – DUAL MODE


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CALL STATISTICS – DUAL MODE

Operator Total Call

Attempts Call Failures

Accessibility

%

Total Call

Established

Total Call

Drop

Retainability

%

Call Drop

Rate %

Call Setup

Time (Sec)

Telenor 529 6 98.87% 492 4 99.19% 0.81% 5.3

Mobilink 538 8 98.51% 506 5 99.01% 0.99% 4.652

Zong 557 3 99.46% 523 0 100.00% 0.00% 5.611

Ufone 525 3 99.43% 491 5 98.98% 1.02% 5.601

Warid 528 1 99.81% 495 16 96.77% 3.23% 5.571

Note: Call Statistics have been taken from TEMS Discovery - Collector Events except Call Setup Time, which is taken

from TEMS Discovery – Discovery Events.


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Operator Addition

Count

Addition

Failure

HO

Removal

Count

HO Removal

Failure

Replacement

Count

Replacement

Failure

Telenor 3604 17 3110 8 414 0

Mobilink 2999 38 2620 23 183 0

Zong 6447 104 6084 10 2372 0

Ufone 3234 9 2923 4 228 0

Warid N/A N/A N/A N/A N/A N/A

Note: Handover Statistics have been taken from TEMS Discovery - Discovery Events.


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Operator IRAT HO

Attempts

IRAT HO

Success

IRAT HO

SR

HO

Attempts HO Success HO SR %

Telenor 154 154 100.00% 139 137 98.56%

Mobilink 120 120 100.00% 267 267 100.00%

Zong 0 0 N/A 0 0 N/A

Ufone 61 61 100.00% 113 112 99.12%

Warid N/A N/A N/A 1096 1089 99.36%

Note: Handover Statistics have been taken from TEMS Discovery - Discovery Events.


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RECOMMENDATIONS

Latency

Mean User Data Throughput – UL


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RECOMMENDATIONS

KPIs Findings Recommendations

Latency Latency in dual mode ping testing is lowest as compared

to other operators.

1. Transmission availability to be checked.

2. QoS analysis should be done on IP and transport network.

3. Load on RNC’s resources for Iub and IuPS interfaces to be checked.

4. QoS analysis on Iub, IuPS interface and packet gateway.

User Data

Throughput - UL Low RLC UL throughputs are observed during DM UL

drive.

1. RTWP to be checked.

2. Load on data network to be analyzed.

3. Network quality and coverage to be improved together.

4. PS parameters to be tuned.

5. Transmission availability to be checked.

6. Prxmargins to be tuned to allow enough power to HSUPA.

7. Operational issues on sites need to be addressed.


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KPI Legend Table

3G KPIs Very Poor Poor Fair Good Excellent

User Data Throughput (Kbps) < 256 >= 256 -- < 512 >= 512 -- < 1024 >= 1024 -- < 2048 >= 2048

Latency (ms) > 500 > 400 -- <= 500 > 200 -- <= 400 >100 -- <= 200 <= 100

Signal Strength (RSCP) < -100 >= -100 -- < -85 >= -85 -- < -75 >= -75 -- < -65 >= -65

Signal Quality (EcNo) < -16 >= -16 -- < -12 >= -12 -- < -10 >= -10 -- < -6 > -6

Network Accessibility % < 97 >= 97 -- < 97.5 >= 97.5 -- < 98.0 >= 98.0 -- < 99.0 >= 99.0

Call Completion Ratio (Retainability) % < 98 >= 98 -- < 98.5 >= 98.5 -- < 99.0 >= 99.0 -- < 99.5 >= 99.5

Call Connection Time (s) > 6.5 > 6.0 -- <=6.5 > 5.5 -- <= 6.0 > 5 -- <= 5.5 <= 5

End to End Speech Quality (MOS) < 3 >= 3 -- < 3.2 >= 3.2 -- < 3.4 >= 3.4 -- < 3.6 >= 3.6

SMS Success Rate % < 99 >= 99 -- < 99.2 >= 99.2 -- < 99.4 >= 99.4 -- < 99.6 >= 99.6

End to End SMS Delivery Time (s) < 12 > 10 -- <= 12 > 8 -- <= 10 > 6 -- <= 8 <= 6

Link to Executive Summary.


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DOCUMENT REVIEW / VERSION

TITLE: TELENOR IOBM LAHORE

DOCUMENT ID: NOKTEL20161226LHR-DM

VERSION: VER 1.0

STATUS: SUBMITTED

TYPE: ACCEPTANCE REPORT

SECURITY CLASSIFICATION: CONFIDENTIAL

OWNER: Nokia NPO

AUTHOR, CREATION DATE: Nokia NPO

APPROVER, APPROVAL DATE: TELENOR PAKISTAN

VERSION DATE HANDLED BY COMMENTS AND STATUS

1.0 26-Dec-2016 Shehryar Butt Initial submission.

CHANGE HISTORY


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nokia telenor io_bm presentation_dm_lahore_20161226_v1 0

Engineering