noc 04 001 independent connections provider (icp)...

NOC 04 001 Independent Connections Provider (ICP) Street Furniture Metered Connections Jointing to Mains (SFMJ2M) Procedure

Independent Connections Provider (ICP) Metered Low Voltage Disconnections Procedure

Owner

Name

Neil Clarke

Title

Head of Highway Services

Signature

Date

19 September 2017

Authoriser

Name

Kevin Newnham

Title

Major Programmes & ICP Customer Services Manager

Signature

Date

19 September 2017

This document forms part of the UK Power Networks Integrated Management System and compliance with its requirements is mandatory. Departure from these requirements may only be taken with the written approval of the above authoriser.

Revision Record

Version number

1.1

What has changed?

References to EDS 08-0136 amended to EDS 08-2000.

References to EDS 08-0129 amended to EDS 08-2101.

Why has it changed?

Modified as a result of document renumbering.

Date published

23/02/2018

Next review date

22/09/2018

Prepared by

K. Newnham

Version number

1.0

What has changed?

Review of draft procedure, amendments made following learning points from Pilot activity, activity moved to BAU. Also form NOC 04 008a SORN Request Form for LV Metered Disconnections.

Why has it changed?

New document.

Date published

22/09/2017

Next review date

22/09/2018

Prepared by

K Newnham

Version number

What has changed?

Why has it changed?

Date published

Next review date

Prepared by

Who needs to know?

All UK Power Networks Staff

Asset Management

Capital Programme

Connections

Contractors

Customer Services

Finance

Legal

G81 External website

HR & Communications

SHE&TT

In Business HSS

Safety Reps

ICPs (Independent Connection Providers)

IDNOs (Independent Distribution Network Operators)

Information Systems

Meter Operators

Network Operations

EPN

LPN

SPN

Distribution Capital Delivery

Logistics

Network Control

Network Operations Connections

Transport Services

Strategy and Regulation

UK Power Networks Services

Airports

Rail

Strategic projects

HS1, DLR & Commercial buildings

MUJV / Allenby

Business Development

Others (specify)

Contents

1.0Introduction and Purpose3

2.0Scope3

3.0Objective3

4.0References3

5.0Definitions4

6.0Responsibilities6

7.0Records9

8.0Process10

9.0SORN Stages13

10.0Appendix 1 Example of Disconnection Certificate15

Introduction and Purpose

The purpose of this document is to show an overview of the process flow of metered disconnections carried out by Independent Connections Providers (ICPs).

Scope

This procedure applies for the disconnection of single phase and three phase LV service cables up to 400A connected directly to an LV main, it does not allow for the disconnection of any LV services connected directly to a substation.

The point of disconnection shall always be performed in the public highway and not on private land; where practicable the LV cable shall be strapped back to the LV main.

For Work in the LPN area where the Low Voltage (LV) Network is Inter-connected or is Radial with fusing excess of 400A, it is necessary for the DNO, or ICP as permitted in CON 08 115, to complete advance network pre-conditioning work prior to the ICP commencing Works. This Operational Activity in the form of a Linking and Fusing Service as described in NOC 04 006 can be carried out by the DNO as a chargeable service on request from the ICP. For assistance with the LPN Inter-connected area, a map is located on the UKPN G81 Internet site; this information is illustrative and provided for planning purposes only. The areas highlighted in red show where the low voltage network is operated on a normally Inter-connected basis. Other areas outside of the areas shown in red may also be operated on an Inter-connected basis under abnormal conditions e.g. in response to network faults or abnormal network demand. In all cases UK Power Networks must be contacted on a site specific basis and provide its permission immediately prior to the commencement of any works, as described in NOP 50 021.

All applications and works shall be in full accordance with the requirements and timescales as set out in the current version of the MRA Agreed Procedure for Disconnections document MAP21 issued by MRA Service Company Limited, which can be found here https://www.mrasco.com/mra-products/mra-agreed-procedures

Objective

This document provides a high level overview of the full process flow of metered disconnections activity carried out by ICPs including responsibilities and ownership.

References

NOC 04 008a

SORN Request Form for LV Metered Disconnections

HSS 40 045

Basic Requirements for Live Working on Low Voltage Apparatus

EDS 08-2101

Underground Services up to 100A

EDS 08-2000

LV Network Design Standard

DSR 01 018

Identification of LV Cables

CON 08 115

ICP Self-Connection & Operational Activity Procedure

CON 08 109

Access to ICP eMAPs Portal Procedure

NOC 04 005

ICP Approved Signal Injection Service Enquiry Procedure

COP 01 030

LV Cable Approved Signal Injection Service

NOP 50 021

Operational Control of the UKPN Low Voltage Distribution System

NOC 04 006

ICP Linking and Fusing Service Enquiry Procedure

NOC 04 006a

ICP Linking and Fusing Service Application Form

HSS 02 004

Audit, Inspection and Monitoring of Networks Connection Providers

HSS 41 006

Assessment & Accreditation of ICPs

HSS 41 008

Authorisation of ICP Craftsman by UK Power Networks

HSS 41 009

Authorisation of ICP APs and SAPs by UK Power Networks

HSS 40 052

Energisation and Disconnection of Electrical Apparatus and Plant including all cables

Definitions

Term

Definition

Framework Agreement

The UK Power Networks Framework Agreement relating to the Competition in Connections Code of Practice

Business Days

All days of the week excluding Saturday and Sunday and any public holidays in England and Wales

Checks

Those checks to be carried out by the ICP in accordance with the Agreement

HWS

Highway Services team in UK Power Networks

Earliest Start Date

The earliest date following confirmed SORN that the ICP may commence the disconnection on site as defined by the supplier notification periods as set out in MAP21.

EPN

Eastern Power Networks

G81 Appendix

The addendum appendix to the national suite of framework documents developed setting out common requirements for

(i)design and planning

(ii)material specifications

(iii) installation and records

ICP

Independent Connections Provider

Interconnected Network

That part of London Power Networks plcs low voltage Distribution System that is operated on an inter-connected basis as opposed to being radial

LPN

London Power Networks

MAP21

MRA Agreed Procedure for Disconnections document MAP21 issued by MRA Service Company Limited

MPAN

Meter Point Administration Number

NERS

National Electricity Registration Scheme. The scheme for the assessment of service providers carrying out contestable work

Operational Activity

Activity that requires access to the existing distribution system at points other than at the jointing position. Includes intrusive methods of cable identification (i.e. the connection of electronic cable tracing signal generators to the cable(s) required to be identified).

RIGS

Regulatory Instructions and Guidance, specifically reason codes to provide full information.

Side Letter

A letter supplemental to the Framework Agreement relating to the ICP Disconnections pilot set out in this procedure

Site

Any specified part or section of the area at which the ICP is performing connections

SORN

System Operation Reference Number electronically provided by UK Power Networks to the ICP to identify the limitations of the Works

SPN

South East Power Networks

Specification

The appendices (as published from time to time by UK Power Networks) to the Electricity Network Associations document G81 which set out the design standards, the material standards, the installation standards and any other standards applicable to the Works

Tests

As detailed in Appendix 1

Works

The disconnection of a single phase or three phase low voltage service cable, connected to a passing UK Power Networks low voltage distributing main.

Responsibilities

UK Power Networks will provide each ICP with a copy of its Distribution Safety Rules, and any relevant procedures (e.g. Cable Identification).

The responsibility for ensuring a Safe System of Work rests with the ICP. The ICP must ensure that its own Safe Systems of Work takes due consideration of UK Power Networks Distribution Safety Rules and any relevant supporting procedures.

All works will be inspected and audited in accordance with HSS 02 004.

The ICP Safe System of Work should satisfy as a minimum the standards required within the UK Power Networks Distribution Safety Rules and supporting procedures. The ICP will ensure that its own Safety Rules and relevant procedures are to a standard at least equivalent to those of UK Power Networks. It will be the responsibility of Lloyds Register to check the ICP understands that its safety management system must meet this standard in accordance with the NERS Scheme.

The mandatory and advisory Document Checklist for ICPs, CON 00 027a, is situated at http://library.ukpowernetworks.co.uk/library/en/g81/

The live working assessment will be carried out by the ICP in consideration of Regulation 14 of the Electricity at Work Regulations 1989. The ICP will indicate that it has carried out the assessment on its application which will be checked within the auditing arrangements. The ICP shall carry out the Works to no lesser standard than HSS 40 045. The ICP shall carry out any necessary Operational Activity in accordance with CON 08 115.

Before carrying out any Works in relation to any UK Power Networks Low Voltage Distributing Main the ICP shall follow the cable identification process to no lesser standard than DSR 01 018 to positively identify UK Power Networks Low Voltage Distributing Main. If the ICP is unable to identify UK Power Networks Low Voltage Distributing Main with absolute certainty in accordance with the cable identification process, the ICP shall not proceed with the Works.

The use of a cable signal injection device is deemed Operational Activity and the ICP shall carry out any necessary Operational Activity in accordance with CON 08 115. Where the ICP cannot carry out Operational Activity works is limited to LV Connection Activity only. One of the other methods of positive identification must be used. UK Power Networks can provide a chargeable Approved Signal Injection Service as described in COP 01 030 LV Cable Approved Signal Injection Service. The ICP should contact [email protected] to request provision of this Service in accordance with NOC 04 005.

The ICP must be certified under the Lloyds Register NERS scheme as accredited to carry out the specified work on UK Power Networks distribution system. This must include the scope Network Connections Jointing (LV Mains and Services). For Operational Activity this must include the LV Network Connection Operational Activity scope.

Where the ICP does not have full NERS accreditation it will be required to be in possession of partial NERS accreditation (safety management system etc.) upgrading to full NERS accreditation when the ICP begins work in a new DNO area. NERS will be present on site when the work begins in order to carry out audits leading to full NERS accreditation.

All of the ICPs employees carrying out all or any part of the Works shall be competent and trained; the ICP shall provide to UK Power Networks the details of all its employees who are to carry out Works within the SORN Request Form, confirming NERS Passport Numbers for each individual, and where applicable the UK Power Networks Certificate Numbers of AP(s) performing Operational Activity.

The ICP shall only connect to UK Power Networks LV network such Works which are permissible as defined within this document and the Framework Agreement.

Before commencing activity as defined in this procedure, the ICP will have entered into the Competition in Connections Code of Practice Framework Agreement and Side Letter.

Before undertaking the Works the ICP shall first obtain the consent of UK Power Networks which will be granted by way of a confirmed SORN. UK Power Networks may acting reasonably withdraw the SORN at any time. Withdrawal of the SORN shall be made electronically and shall include written reasons for the withdrawal of the SORN and shall have effect from the date upon which it is notified to the ICP.

The ICP shall submit the SORN Request Form NOC 04 008a and the minimum supporting information to UK Power Networks Disconnections Team at [email protected] a minimum of 30 Business Days in advance of the commencement of Works.

The SORN Request Form when submitted must comprise of the minimum information as set out in section 9.1 of this document:

UK Power Networks will review the request and advise the ICP where minimum information has not been provided and the ICP shall provide the additional requested information at its very earliest opportunity. No request for metered disconnection will be processed unless all the above information accompanies the submission.

Upon receipt of minimum information UK Power Networks will make the necessary checks that any Green Deal Plans are no longer associated to the relevant MPAN(s). Where this applies, the Confirmed SORN cannot be provided until the customer has contacted their Green Deal Provider to arrange payments for any money due and the Green Deal central charge database has been updated by the Green Deal Provider.

UK Power Networks shall respond to the ICP no more than 5 Business Days after receipt of the SORN Request, minimum information and positive Green Deal check. UK Power Networks will provide the Confirmed SORN and advise of the Earliest Start Date permissible.

The Supplier Notification Period, as set out in MAP21 and summarised in the table below, determines the Earliest Start Date permissible following the issue of the relevant Energy Supplier Flow by UK Power Networks. This Earliest Start Date of the Works will commence from the date of, and be clearly marked on, the Confirmed SORN.

Supplier Notification Period determining Earliest Start Date from date of Confirmed SORN

MPAN

Energised

De-Energised

One MPAN

10 Working Days

5 Working Days

Two or more MPANs & Multi-Sites

25 Working Days

5 Working Days

Note: If one MPAN or more are energised then all default to that Notification Period

UK Power Networks Disconnections Team shall process the necessary D0352 flow for each MPAN requiring disconnection, as set out in MAP21.

If, at the time of the Confirmed SORN, UK Power Networks has identified that the disconnection is within the LPN Interconnected Network it will inform the ICP accordingly.

Within LPN the ICP shall then consult with UK Power Networks LV Control as set out in stage B of section 8.0 of this document.

The ICP shall provide to UK Power Networks Disconnections Team specific daily whereabouts a minimum of 1 Business Day prior to commencement of Works.

The ICP shall carry out the Works to no lesser standard than all applicable UK Power Networks policies and procedures that UK Power Networks has provided to it and shall ensure that all Works are compliant with G81, as can be seen at http://library.ukpowernetworks.co.uk/library/en/g81/

All materials used by the ICP in undertaking the Works must be as specified in the Companys G81 Appendix.

The ICP shall carry out all Tests and Checks and record the results of each Test and Check which it carries out immediately following the completion of each Test or Check. The ICP shall record the results of all Checks and Tests on their task instruction.

Immediately following the disconnection the ICP will issue a Disconnection Certificate to their customer. This Disconnection Certificate shall be to no lesser standard to that shown as an example in Appendix A but which can be adapted to suit the requirements and processes of the ICP.

The ICP shall provide to UK Power Networks Disconnections Team specific daily beenabouts a minimum of 1 Business Day following completion of the Works.

Within a maximum of 3 business days following the disconnection, the ICP will submit to UK Power Networks at [email protected] and [email protected] an email confirming the disconnection is complete and submit a copy of the disconnection certificate and as laid cable drawings, together with details of all relevant Tests, Checks and RIGS information where required to allow the completion of the SORN. The RIGS code to be quoted by the ICP on the as-laid drawing is DNB2.

UK Power Networks Disconnection Team shall process the necessary D0125 and D0171 flow for each MPAN disconnected, as set out in MAP21.

UK Power Networks shall, where specific criteria are met, provide login details and electronic access for the ICP to the eMap records in accordance with CON 08 109. Alternatively UK Power Networks shall, upon written request to the Plan Provision department of UK Power Networks, Fore Hamlet, Ipswich, Suffolk IP3 8AQ, supply the ICP with drawings showing the location of the Electric Lines comprising the Distribution System in the vicinity of the proposed Works.

UK Power Networks staff shall have no authority to give any instructions to or to supervise the ICP except that UK Power Networks may issue any instructions which it considers to be necessary on safety grounds and the ICP shall comply with instructions issued in such circumstances.

The Parties acknowledge that after Site Completion SORN any work on the service cables comprised in the Works may be performed only by UK Power Networks.

UK Power Networks or any sub-contractor engaged by UK Power Networks will make good any defect or fault in the Works after Site Completion SORN has been confirmed, within the two year warranty period and the ICP will be responsible for the costs of the rectifying the works.

Records

The ICP shall supply UK Power Networks with all records, information, certificates and drawings, as required by UK Power Networks and detailed within the Framework Agreement and this procedure, within 3 Business Days following completion of the Works.

The ICP shall maintain a full and comprehensive record of information, certificates, tests, checks and drawings supplied to UK Power Networks and these shall be made available at the earliest opportunity if they are required for inspection by UK Power Networks.

Upon review by UK Power Networks all relevant information shall be provided to the UK Power Networks Network Records team in order that Network records can be updated. Should it be necessary UK Power Networks will return any relevant information to the ICP to confirm details and this must be return to UK Power Networks within 5 Business Days in order that Network records can be updated.

UK Power Networks

NOC 04 008

v1.1

This printed document is valid at 23/02/18, check after this date for validity.Page 15 of 15

Process

Process for ICP Metered Low Voltage Disconnections

Process

Task

Descriptor

Action By

Stage PC: Pre-commencement Checks

PC1

Checks carried out by UK Power Networks after expression of interest received from ICP

UK Power Networks confirms that the following documents are in place and signed by the required parties:

1. Framework Agreement

2. Side Letter

3. ICP operatives satisfy all requirements of CON 08 115

If some or all of these documents are not in place Stage A will not commence; liaise with ICP and Asset Owner as appropriate and return to stage PC1 until complete

UKPN Disconnections team

Stage A : Confirmed SORN issued/denied

A1

Request received

Email with SORN Request for Metered Jointing to Mains activity received in UMCICP shared mailbox a minimum of 30 Business Days prior to commencement of Works. All Minimum Information to be provided with the SORN Request

ICP

A2

Review request

Open email and check for Minimum Information; Contact ICP and return to step A1 if insufficient information. If Minimum Information has been provided, check all information has been submitted and compare task requests against UKPN Netmap and against relevant UKPN design standards [and for LPN only, Power On]. Check no Green Deal Plans are associated with the MPAN(s)


A3

Respond to ICP

No more than 5 Business Days after receiving the Request and minimum information, email response to ICP. If Stage A2 determines Confirmed SORN provide to ICP and advised them of Earliest Start Date. If SORN is denied, email ICP with full written details and return to Stage A1


A4

Update Energy Supplier Flows

Complete D0352 flow for each MPAN requiring disconnection


A5

Update UK Power Networks systems

Information is logged on the UK Power Networks systems


Stage B : LPN Only - Consultation with UKPN LV Control [EPN & SPN move to Stage C]

B1

ICP Supervisor telephone contact with LV Control Engineer

Upon receipt of Confirmed SORN from the Disconnections Team the ICP Supervisor will notify LV Control of planned works via a telephone call, this can be at any point > 2 days prior to the service jointing.

ICP & LV Control Engineer

B2

ICP Supervisor telephone contact with LV Control Engineer

UK Power Networks LV Control Engineer to pin LV diagram with Work Proposed pin and return Reference Number to ICP Supervisor during the call.

The LV Control Engineer will be available for the ICP to make enquires by telephone to confirm the current LV diagram dressing at any stage between receipt of the reference number and the day of the service jointing.


B3

ICP Operative telephone contact with LV Control Engineer

On the day of the service jointing - ICP Operative to contact UK Power Networks LV Control by phone to request confirmation that the LV diagram dressing has not changed in a way that would prevent the works proceeding. If no material change indicated then work can commence. If the LV diagram dressing indicates a material change to running conditions then work cannot commence.


B4

ICP Operative telephone contact with LV Control Engineer

On completion of the service jointing - ICP Operative to contact UK Power Networks LV Control by phone to confirm work is complete. The LV Control Engineer will remove the relevant dressing symbols from LV diagram.


Stage C : Daily Whereabouts Provided

C1

Daily Whereabouts received

Email detailing specific daily whereabouts and providing Jointers name received in Disconnections Team mailbox a minimum of 1 Business Day prior to commencement of Works

ICP

C2


Information is logged on the UK Power Networks systems by adding task date and jointer name to ICP specific record.

UKPN Disconnections Team

C3

UK Power Networks Compliance Auditor to have visibility of daily whereabouts

Whereabouts made available on UK Power Networks systems for viewing by Compliance Auditor


Stage D: Daily Beenabouts Provided

D1

Daily Site Completion Report received

Email detailing specific works completed on the previous day received in the Disconnections Team mailbox a maximum of 1 Business Day following the completion of Works

ICP

D2


Information is logged on the UK Power Networks systems by adding completion date to ICP specific record.


Stage E : Jointing Activity Completed and information provided

E1

Completed work information received

Email providing completed task sheets, incl. disconnections certificate and as-laid drawings, RIGS information, received in Disconnections Team mailbox and Network Records shared mailbox a maximum of 3 Business Days following the completion of Works

ICP

E2

Review completed work information

If information received is incorrect or inadequate return to ICP via e-mail with comments, return to E1. If correct, proceed to E3.


E3

Update Energy Supplier Flows

Complete D0125 and D0171 flows for each MPAN requiring disconnection a maximum of 5 Business Days following completion of the Works.


Stage F : Updating Records 1

F1

Update UK Power Networks Network Records

Task sheet, disconnections certificate and as-laid drawings saved onto UKPN systems.


F2


Review all returned information and confirm that Network Records shared mailbox was included in the ICP email circulation.


F3


Information is logged on the UK Power Networks systems.


Stage G : Updating Records 2

G1


Network Records will review as-built drawings against Netmap and EOS 09-0100; and will update UK Power Networks Netmap with the connections information provided. If information received is incorrect or inadequate return to ICP via e-mail with comments, response to be received back from ICP within 5 Business Days

UKPN Network Records team

Stage H : SORN Closure

H1

Updates sent to ICP

SORN Closed notification sent to ICP


Stage I : Recovering Charges for Operational Activity

I1

Invoice ICP for tasks submitted and inspections completed

Open SAP, raise Service Order, collate ICP purchase order details, raise invoice, print invoice and send by external post to ICP.

UKPN HWS ICP Team

I2


Information is logged on the UK Power Networks systems by adding invoice number and value and client PO details

UKPN HWS ICP Team

SORN Stages

A SORN [System Operation Reference Number] is to be provided to the ICP by UK Power Networks; there are four different SORN stages as detailed below.

SORN Request The ICP shall e-mail the SORN Request in a format as provided by UK Power Networks to UK Power Networks requesting SORN a minimum of 30 Business Days prior to commencement of Works. This shall be a fully completed SORN Request Form complete with the minimum information as set out in section 9.1.

Confirmed SORN UK Power Networks will review the SORN Request and provide either written details of the reasons for refusal or a Confirmed SORN to the ICP on the updated SORN Request a maximum of 5 Business Days after receipt of the SORN Request and minimum information. This SORN shall clearly state the Earliest Possible Start Date for the Works.

Withdrawn SORN Where necessary to do so UK Power Networks will at any time in this process replace any SORN status with Withdrawn SORN and provide written details of the reasons for this withdrawal of SORN. In this eventuality no further work subject to the SORN may be carried out by the ICP.

Site Completion SORN The ICP shall e-mail UK Power Networks a maximum of 1 Business Day following the completion of all works on the previous day detailing specific works completed on the previous day. UK Power Networks will issue Site Completion SORN for those works at this stage.

SORN Closed The ICP shall provide UK Power Networks within 3 Business Days all completed task sheets, incl. electrical test results and as-built drawings, RIGS information, etc. UK Power Networks shall review this information and either;

(i)provide SORN Closure at this stage

(ii)discuss with / return any submissions to the ICP where additional information is required in order that (i) above can be satisfied

9.1 Minimum Information required in ICP SORN Request

Correct site address and postcode, this must match the address on the MPAN

Clear site plan clearly showing site boundaries and road names

Copy of UK Power Networks 1:500 cable records and line diagram identifying the location of the works, the supplying substation and the feeder number (identifier).

Red-line point of disconnection (POD) plan on a 1:500 scale drawing

Details of the MPAN(s) associated with the Works

If the MPAN supplied is not registered to the ICP, UK Power Networks will require one of the following:-

1. Letter of Authority (on headed paper) from the registered owner of the MPAN giving permission for your Company to request the MPAN to be disconnected

2. A copy of the Land Registry showing that (CUSTOMER COMPANY NAME) are the owners of the property or land

3.An instruction from a 3rd party (your CLIENT) giving permission for you (CUSTOMER COMPANY NAME) to act on their behalf if they are the owners of the property or land

The SORN form shall also contain the following information;

UK Power Networks Licence AreaIntended Work Start Date Intended Work Finish DateDNO LV Circuit ID, feeding secondary substation name and name, circuit destination and way numberDescription of work to be completedExpected method of LV cable identificationIs there any associated LV Operational activity required, if yes add description of operational activityNames and NERS Passport reference numbers of jointing team(s)[Only where Operational Activity is being carried out by the ICP] The name and UK Power Networks certificate number of the AP.The following declaration;

ICP Declaration

I have carried out the Live Working Assessment in accordance with the ICPs own Safe System of Work which shall be to no lesser standard than UK Power Networks document HSS 40 045 Basic Requirements for Live Working on Low Voltage Apparatus.

I confirm all Works will be completed in accordance with the G81 design standards.

I understand that the Connection Activity shall be completed in accordance with the ICPs own Safe System of Work which shall be to no lesser standard than UK Power Networks policies & procedures.

I understand that any associated LV Operational Activity permitted under CON 08 115 shall be completed in accordance with the UK Power Networks Distribution Safety Rules and supporting policies and procedures

Appendix 1 Example of Disconnection Certificate

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