nlp for management
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NLP forBusiness Managers
The Difference that Makes the Difference
Psy.ViseshPsychologist & NLP Trainer (NFNLP, USA)
944-1234-247
www.progenius.net
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Management
getting people together toaccomplish desired goals andobjectives.
Basic functions Planning
Organizing
Staffing Leading
Controlling
Motivating
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NLP is
Neuro our mind-body system and how itworks; how the 5 senses form the basisof our thinking and behaviour
Linguistic how we use language to make sense ofour experience; how we communicateour experience to ourselves and others
Programming patterns of thoughts and behavioursthat help or hinder us
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What NLP really is
A users guide to the brain
Psychology of Excellence
Modelling Excellence Art and Science of Peak Performance
The principles of communication
Influencing with Integrity Awaken the Giant Within
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1. Wiring the Brain
I cant manage
this situation
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2. Thinking Habits
I cant manage
this situation
Stress hormonesreleased
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3. Switching the Circuitry
I cant -
it wont work I can -it may work
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4. Accentuate the Positive,Eliminate the Negative!
I can -
it will work
Endorphins
released
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Neuro-Linguistic Programming
The Art of Reprogramming ones mind
and language to achieve success
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The map is not the territory
People have all the resources they need
Theres no failure, only information
All behaviour has a positive intention
The meaning of the message is the response you get
Key Presuppositions of NLP
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3 Components of Success
DRIVE HARD WORK FLEXIBILITY
AMBITION LUCK CHARISMA
BLOODY MINDEDNESS OUTCOME
EMPATHY KNOWLEDGE GREED
INFLEXIBILITY AWARENESS SPONSOR
CHARM TOLERANCE DETERMINATION
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The Three Pillars of NLP
Outcome: Knowing what you want helps you get it
Awareness: Keep all your senses open & alert to responses
Flexibility: If what youre doing isnt working
AKA: The SUCCESS STRATEGY
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The Structure of Influence
Outcome: Knowing what you and others want helpsyou both win
Awareness: Keep all your senses open & alert to responses
Flexibility: If what youre doing isnt working
Add Rapport = The Structure of Influence
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Well-formed Outcome
POSITIVE State what you wantOWNERSHIP Is it your responsibility?ACHIEVABLE What will you SEE HEAR FEEL?
othersCONTEXT Who do you want this with? Locations?
At what times? BY WHEN?HOWEVER Who not with? Where not? When not?ECOLOGY What will you gain? What will you lose?
Is it worth it?What will others gain? What will they lose?
Is it worth it?RESOURCES Resources to Start, Achieve, & Maintain???
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Sensory Preferences
V isual
A uditory
+ +K inaesthetic
O lfactory
G ustatory
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Eye Accessing Patterns
Visual Visual
Auditory Auditory
Kinaesthetic Auditory [Aid]
For a normally wired up person:
Construct Recall
Construct Recall
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The Communication of Meaning
Source: Mehrabian & Ferris
Journal of Counselling Psychology, 1967
55%
7%
38%
dance
music
words
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1 1 Rapport Skills
Physiology: nvc, posture, expression, gesture etc
Voice: tone, speed, volume, etc
Sensory Language & Backtracking
Breathing
Energy, mood, knowledge, values & beliefs
Procedures:1. Listen > Pace > Listen > Pace > Listen > etc2. Pace > Pace > Pace > Lead > Pace > Lead > Lead
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Pace and Lead
Continue tolead
Pace a persons or groupsmood, energy, knowledge,
behaviour, values, beliefs etc
Continue to pace
They respondStart to leadThey dontrespond
How do you test for rapport?
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Flexibility
Recognising that everyone createstheir own reality
Depends on how they experienceand interpret events
Being open to change
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Your map is not the territory
We code our experiential reality with
words creating our own reality- ourown map !
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Flexibility
Considering many choices,possibilities
Gathering information from manysources and perspectives
Understanding we all have our Mapof the World
Becoming tolerant of others
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Circle of Excellence
The Circle of Excellence is apowerful way of mentally rehearsinga future situation.
It helps you to access resources youwill need and to imagine steppinginto the experience before it occurs.
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Anchors
An anchor is a stimulus whichreminds you of events and canchange your state positively or
negatively.
The stimulus can involve all the
senses (eg something you see, hear,feel, taste or smell) and can beinternal or external.
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GENERAL SPECIFIC
INTERNAL EXTERNAL
TOWARDS AWAY FROM
OPTIONS PROCEDURES
THING PEOPLE
SAMENESS DIFFERENCE
Some Key Metaprogrammes
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General Specific: Listen for amount of information &trigger words
Internal External: How do you know X?Where do you know that?
Towards Away From: Why is X important to you?Whats important ?
Options Procedures: Why did you choose/decide to X?
Same Difference: Whats the relationship between X & Y?
Thing People: Notice where attention is placed
Key Elicitation Patterns
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Whats important to you when ..ing? Elicit key criteria
Why is . [each criterion] important for you?Towards/Away from
How would you know if you did well? Internal/External
Why did you choose your ? Options/procedures
Whats the relationship between ? Same/Difference
How do you know X is worth investing in?Convincer channel
How manytimes would you have to ? Convincer mode
Metaprogramme Elicitation
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Unconscious incompetence
Conscious incompetence
Conscious competence
Unconscious competence
1.
2.
3.
4.
The 4 Stages of Learning
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Consciousness Levels & EmotionalStates
Wisdom
FrustrationCuriosityMotivation
IgnoranceSatisfactionDangerNaivety
Mastery
ConcentrationTensionRigidity
ArtEleganceSpontaneityCreativity
Consciousness
Competence
1
2Conscious Incompetence
Unconscious Incompetence Unconscious Competence4
Conscious Competence3
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WINNER
Individualise learning strategies.
Nose out the meaning.
Nail down the memory.
Express your learning.
Review the process.
Whats in it for me?
Accelerated Learning
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NLP Behavioural Frames
NLP places attention on:
How ? instead of Why ?
Useful instead of Right or Wrong
Outcomes instead of Problems
Possibilities instead of Limitations
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Multiple Perspectives
1st
2nd
3rd
MeI
YouOther
More neutralDispassionateDistant
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dearvisesh @
Psy.ViseshPsychologist &
NLP Trainer (NFNLP, USA)[email protected]
944-1234-247www.progenius.net