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    NLP forBusiness Managers

    The Difference that Makes the Difference

    Psy.ViseshPsychologist & NLP Trainer (NFNLP, USA)

    [email protected]

    944-1234-247

    www.progenius.net

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    Management

    getting people together toaccomplish desired goals andobjectives.

    Basic functions Planning

    Organizing

    Staffing Leading

    Controlling

    Motivating

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    NLP is

    Neuro our mind-body system and how itworks; how the 5 senses form the basisof our thinking and behaviour

    Linguistic how we use language to make sense ofour experience; how we communicateour experience to ourselves and others

    Programming patterns of thoughts and behavioursthat help or hinder us

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    What NLP really is

    A users guide to the brain

    Psychology of Excellence

    Modelling Excellence Art and Science of Peak Performance

    The principles of communication

    Influencing with Integrity Awaken the Giant Within

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    1. Wiring the Brain

    I cant manage

    this situation

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    2. Thinking Habits

    I cant manage

    this situation

    Stress hormonesreleased

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    3. Switching the Circuitry

    I cant -

    it wont work I can -it may work

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    4. Accentuate the Positive,Eliminate the Negative!

    I can -

    it will work

    Endorphins

    released

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    Neuro-Linguistic Programming

    The Art of Reprogramming ones mind

    and language to achieve success

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    The map is not the territory

    People have all the resources they need

    Theres no failure, only information

    All behaviour has a positive intention

    The meaning of the message is the response you get

    Key Presuppositions of NLP

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    3 Components of Success

    DRIVE HARD WORK FLEXIBILITY

    AMBITION LUCK CHARISMA

    BLOODY MINDEDNESS OUTCOME

    EMPATHY KNOWLEDGE GREED

    INFLEXIBILITY AWARENESS SPONSOR

    CHARM TOLERANCE DETERMINATION

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    The Three Pillars of NLP

    Outcome: Knowing what you want helps you get it

    Awareness: Keep all your senses open & alert to responses

    Flexibility: If what youre doing isnt working

    AKA: The SUCCESS STRATEGY

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    The Structure of Influence

    Outcome: Knowing what you and others want helpsyou both win

    Awareness: Keep all your senses open & alert to responses

    Flexibility: If what youre doing isnt working

    Add Rapport = The Structure of Influence

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    Well-formed Outcome

    POSITIVE State what you wantOWNERSHIP Is it your responsibility?ACHIEVABLE What will you SEE HEAR FEEL?

    othersCONTEXT Who do you want this with? Locations?

    At what times? BY WHEN?HOWEVER Who not with? Where not? When not?ECOLOGY What will you gain? What will you lose?

    Is it worth it?What will others gain? What will they lose?

    Is it worth it?RESOURCES Resources to Start, Achieve, & Maintain???

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    Sensory Preferences

    V isual

    A uditory

    + +K inaesthetic

    O lfactory

    G ustatory

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    Eye Accessing Patterns

    Visual Visual

    Auditory Auditory

    Kinaesthetic Auditory [Aid]

    For a normally wired up person:

    Construct Recall

    Construct Recall

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    The Communication of Meaning

    Source: Mehrabian & Ferris

    Journal of Counselling Psychology, 1967

    55%

    7%

    38%

    dance

    music

    words

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    1 1 Rapport Skills

    Physiology: nvc, posture, expression, gesture etc

    Voice: tone, speed, volume, etc

    Sensory Language & Backtracking

    Breathing

    Energy, mood, knowledge, values & beliefs

    Procedures:1. Listen > Pace > Listen > Pace > Listen > etc2. Pace > Pace > Pace > Lead > Pace > Lead > Lead

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    Pace and Lead

    Continue tolead

    Pace a persons or groupsmood, energy, knowledge,

    behaviour, values, beliefs etc

    Continue to pace

    They respondStart to leadThey dontrespond

    How do you test for rapport?

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    Flexibility

    Recognising that everyone createstheir own reality

    Depends on how they experienceand interpret events

    Being open to change

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    Your map is not the territory

    We code our experiential reality with

    words creating our own reality- ourown map !

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    Flexibility

    Considering many choices,possibilities

    Gathering information from manysources and perspectives

    Understanding we all have our Mapof the World

    Becoming tolerant of others

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    Circle of Excellence

    The Circle of Excellence is apowerful way of mentally rehearsinga future situation.

    It helps you to access resources youwill need and to imagine steppinginto the experience before it occurs.

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    Anchors

    An anchor is a stimulus whichreminds you of events and canchange your state positively or

    negatively.

    The stimulus can involve all the

    senses (eg something you see, hear,feel, taste or smell) and can beinternal or external.

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    GENERAL SPECIFIC

    INTERNAL EXTERNAL

    TOWARDS AWAY FROM

    OPTIONS PROCEDURES

    THING PEOPLE

    SAMENESS DIFFERENCE

    Some Key Metaprogrammes

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    General Specific: Listen for amount of information &trigger words

    Internal External: How do you know X?Where do you know that?

    Towards Away From: Why is X important to you?Whats important ?

    Options Procedures: Why did you choose/decide to X?

    Same Difference: Whats the relationship between X & Y?

    Thing People: Notice where attention is placed

    Key Elicitation Patterns

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    Whats important to you when ..ing? Elicit key criteria

    Why is . [each criterion] important for you?Towards/Away from

    How would you know if you did well? Internal/External

    Why did you choose your ? Options/procedures

    Whats the relationship between ? Same/Difference

    How do you know X is worth investing in?Convincer channel

    How manytimes would you have to ? Convincer mode

    Metaprogramme Elicitation

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    Unconscious incompetence

    Conscious incompetence

    Conscious competence

    Unconscious competence

    1.

    2.

    3.

    4.

    The 4 Stages of Learning

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    Consciousness Levels & EmotionalStates

    Wisdom

    FrustrationCuriosityMotivation

    IgnoranceSatisfactionDangerNaivety

    Mastery

    ConcentrationTensionRigidity

    ArtEleganceSpontaneityCreativity

    Consciousness

    Competence

    1

    2Conscious Incompetence

    Unconscious Incompetence Unconscious Competence4

    Conscious Competence3

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    WINNER

    Individualise learning strategies.

    Nose out the meaning.

    Nail down the memory.

    Express your learning.

    Review the process.

    Whats in it for me?

    Accelerated Learning

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    NLP Behavioural Frames

    NLP places attention on:

    How ? instead of Why ?

    Useful instead of Right or Wrong

    Outcomes instead of Problems

    Possibilities instead of Limitations

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    Multiple Perspectives

    1st

    2nd

    3rd

    MeI

    YouOther

    More neutralDispassionateDistant

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    dearvisesh @

    Psy.ViseshPsychologist &

    NLP Trainer (NFNLP, USA)[email protected]

    944-1234-247www.progenius.net